HDFC Bank Complaints & Reviews

This is prasad hinge - [protected], in past 2 months many times i have a got call from your hdfc call center that you are premium customer and bla bla.. So we have appointed personnel manager to solve your query. Please give me your time to meet you.
As per above call i have given date and time and no body came. Not even contacted
Even yesterday also happened with same thing (3rd oct 19)
I got call that for your policy information and bonus information our representative will come and he will give you information. So as per call i have given go ahead and on 4th oct i have received a text message that mr. Prashant waghamare will come today and meet you.
Again he dint came. And saturday he called me and was saying that today is an appointment then i have forwarded message to him then after some time he replied sorry sir, appointment was yesterday and because of system it missed. So please give me time on 7th oct. I have given.

But today (7th oct) also he dint came and he dint received my call

[protected] - this is the number of prashant waghmare

Now really i am errited about this kind of rubbish services and decided not to go with hdfc henceforth for any policy / bank account / loans and etc

Also i am going to post it on social media too.

Deduction of amount of Rs169 twice without otp r my permission wth my credit card. I wnt the solution immediately.
This transaction was not done by me. We didn't purchase r made an order in Amazon. But amount got deducted.

Hdfc bank pimple saudagar branch staff has no any knowledge about banking how she has become a cashier she said that 3rd party cannot deposit money in saving account.
She don't know how to talk with the cusumers
Misbehavior staff i have already complain to the local corporater for this misbehavior done by hdfc bank pimple saudagar branch pune pimpri chinchwad..

In september i got top up for my pl, total amount was 30l. They have provided 4 checks which are related to my credit card jumbo loan as balance transfer amount to close them. Due to delay in the loan amount disbursement the outstanding amount and the check dd amount was not matching, srikanth ([protected]) is sales manager at banjara hills road no 1 who processed loan. He told to pay total outstanding amount (1.8 lakhs), i paid and provided the 4 checks and payment statement copy to him, till now there was no response to my calls even raised complaint on oct 3rd they says we cant help much it will take 5 working days to get your complaint addressed. I tried reaching his manager but no luck, they are not fit for this postilion, they are not able to help customers when we are in need of money. Always bank is getting befitted not customer. I would like to raise this complaint and escalated to higher management so that my request will get addressed and resolved at the earliest. Kindly do the needful help.
Customer id: 31992292
Pl account number: 93079903
Pl amount : 30 l (60 months)
Complain number : 10363180

There is an amount of 717.92 on hold stated as mi revenue hold through gefu. I'm not sure what is this all about and why the money was put on hold without any prior notification. The question is that why i have no notification email to this hold amount before taking action. I'm currently out of country so i can not be present every time to solve such issues. Please give me a detailed reason of the given situation.

My mobile number is : [protected]
Credit card number: [protected]
I have submitted request to hdfc bank on december 2018 to close my credit card again on 30th august i have submitted request.
But they are not closing my card again and again i am calling to their customer care number and they are keep on telling it will take time.
It's so many days now but they are not closing my card
Kindly look into the matter and close my credit card as soon as possible.

I have made an online transaction on 21st september 2019 for irctc, the transaction got rejected by bank but the amount got debited from my bank account. As per the norms, it should have been reverted back to my account wihin 3-4 working days but it is still stuck somewhere in dispute. I tried reaching hdfc bank's customer care and visited the local branch ass well but no one is ready to help on priority and asking me to fill the transaction dispute form multiple times. Request to kindly help resolve this issue on priority basis

I had placed two orders on 5th july via zomato app using a coupon code zomatohdfc where a cashback of 25% of the total bill value (Upto rs. 150 max) was supposed to be credited to my bank account within 90 days. Following are the details:

Order number: [protected]
Phone no.: [protected]
Amount paid: rs. 575 using hdfc card.
Coupon code applied: zomatohdfc

Order number: [protected]
Phone no.: [protected]
Amount paid: rs. 575 using hdfc card.
Coupon code applied: zomatohdfc

Unfortunately, i did not receive any cashback from hdfc regarding this offer.

I have been raising complaints on hdfc portal but there is no option for promotional codes for hdfc. This is such a pathetic service on your end.
On contacting zomato, they informed me to contact hdfc as it is a promotional offer from their end.

This is not the first time where hdfc provided coupon codes on third party apps for bookings and has not credited the cashback amount to the users. They give us a cashback duration of 90 days so that the user forgets about the cashback offers and it is easy for hdfc to fool their customers.

I order online through swiggy/tomato on a regular basis and i frequently experience a problem where i do not receive the otp from hdfc and cannot place my order. This happens several times a week. I usually don't carry cash with me because i prefer making online transactions and i often don't have the time to go to an atm just to withdraw money for a food order. Please resolve this issue at the earliest as it is very frustrating.

I have received verification calls to my number. I have provided the details and i received message on my no stating:"dear applicant your hdfc bank credit card app refno 19i[protected]s3 is approved in principal subject to internal subject:. On 04/10/2019... And track after 2 days. Now its application status is showing — decline.
What the hell is it after completing all the quires.

Dir sir/madam

I have withdrawing money 2000/- on atm machine on 28/07/2019 at khudiram bos pusa waini samastipur bihar on central bank of india. But money not receive by hand. I imminently complen hdfc bank. 2 month completed but money not credited in my account. Complent number. 1969563 hbl=[protected]
Kindly do the needfull
Thanks®ards
Mohammad sajid

Tried to withdraw money from atm in mysore road metro station at 10.50 am. Unfortunately cash did not dispense and session time out message was displayed on the atm display.

After few minutes when i left from the place i received debit message on my mobile for the failed transaction.

Tried to talk in person to the bank customer care but no luck. Sent few emails with required information but was able to get only automated reply.

Please help me get the refund as inconvenience happened from the bank's end.

We have parchased the vehicle bullet in last year from hdfc bank in the name of rohit chandwani vehicle no is mp21ml7039 at present rohit is out of station and his mobile no is swicth off some time loan emi not paid regularly becouse family condition not well. Hdfc agencey guy demanding 12000/- to me for paid last two emi from agencey. We did not pay the 2 emi at our end. Emi paid by some executive and they are pressuring us to give two installment
We have not given two installments that they are asking for request help.
My mobile no is [protected] mohit
Vehicle bullet finance 2018
Mp21ml7039

I have booked a ticket in redbus on 22-sep-2019 from kavali-banglore on 08-oct-2019 using my debit card. I have cancelled that ticket on 04-oct-2019 and redbus has initiated the refund process on 04-oct-2019 and i got message from hdfc bank on 5-oct-2019 at 8:31pm saying that my refund has been credited/reversed into my hdfc debit card but that amount is reflected in my account.

Need to pre-close my hdfc insta jumbo loan on credit card. There is no process mentioned on hdfc bank website or netbanking account. Since the process to take loan is easy then why they do not have any process to close the same online as well. On customer care number it is very difficult to talk to customer care executive.
Kindly tell me the charges on the loan and procedure for the same

Hi,

On 20th of sept, 2019, i made a transaction of 12, 999 which i had to cancel within an hour. I got the confirmation email from amazon for cancellation and the order canceled successfully.

In the mail it was mentioned, it would take up to 5 business days for the refund to process to my account.

After that period i got a little worried because, and contacted amazon they said the has been successfully processed from their side and the refund reference number is 024748 (And the order id is[protected].

After that, i contacted the bank customer service lots of the time they are giving the same answer that it has to cancel from amazon's side. And all the time different solutions they are giving, once they mentioned writing to customerservices. [protected]@hdfcbank.com, i did. Today i got a reply from them to wait for 15 days after canceling the order for a refund to be processed.

But 15 days have been already passed. I replied to them within an hour of getting a reply from them but again they will take 2 working days to reply to me.

I am attaching all the screenshot of amazon's reply with the refund reference number and bank's reply as well.

Thanks to all the people in advance, who are going to look into this issue.

I have a saving account in hdfc bank a/c no. [protected].
Due to non maintenance of minimum balance now my balance is -4195.
I went to bank yesterday if it can be closed but they are saying i have to pay this amount. I asked if it possible make it 0 so that i can reuse this same account.
Now i am in tension because i don’t have money to close it.
So i request you to please solve this problem so that i can reuse this account.
It will be a great help.

Thanks and regards
Shashikant rmaurya
[protected]

I am customer of hdfc bank since 4 year. 25-30 laks per year of my yearlly turnover in starting 2 year but previus 1 year branch is unable to setishfy thair customers problems till here cash deposite and widraw is major problem..

As i have been taken 500 rs with hdfc credit card which is done wrongly and mistakenly for which bank charge 590 on 500 as huge interest rate which is too much for me as huge and double tare of interest so i want waver on this mistakenly done please help in wavie of the huge intrest rate. And i contact with customer care he said it will be resolved because its first time so please help and resolve it its too hight rate of intrst for me please wave of as i am loyal customer.

Hi,
I had to transfer amount of 10200 cad for gic purpose (Canada) and initiated the process. Initially i went to hdfc branch which is located in technopark of trivandrum. A person by name shibu told me that the wire would be risky and asked me to try online. I did tried couple of days and got an error email. I went back to shibu and showed him the error email. So it almost took 4 days including the weekend. So ideally 4 days of mine is wasted because of the hdfc employee. I was still patient. I went back to shibu tulsidharan with my cheque and asked him to file gic through wire transfer. He gave me a form to fill and passport xerox was also taken. He gave me few of the previously applied gic applications to ease filling the form. That's when i realised people had filled it manually earlier and he has handled these cases before. He still wasted my time asking me to do online.
I was still patient. This happened on 30th september 2019. I asked him to file the application on the same day since it was really urgent to me. He denied saying he is busy today and will be doing it the next day. He did filed the application on oct 1st'2019. Total amount of 557000 was deducted from the account along with 1100 commission. Evening i got a call from shibu saying the application is on hold since the name in passport and account is different. He wasn't even aware that the name has to be same even after handling so many gic cases. I was still patient. 2nd oct was a holiday. I gave him a call on, 3rd october asking about the status. He says he has requested for the refund and it is in process. Its 5th october today and i haven't got back my amount, neither my gic is processed. Everyday he says something new saying he has requested treasury for the refund. And not even sure when the refund is happening. Everyday he says it will be done by eod and there's no update. During my conversation with him today 5th oct he mentioned saying today is saturday i'm not sure if they process. Why not? Saturday is a working day for the employees right? Also, 7th and 8th oct is a holiday. I haven't got my money back neither i'm able to file gic. I asked him if i should apply for name change as per passport yesterday 4th oct he said that's not required he would take approvals and get it done. And today 5th oct he says you have to apply for name change. I have had such bad experience with hdfc i would not recommend it to my friends and family going forward. I am very frustrated with the process and the customer support executives. He is a manager of a bank and is not able to communicate to me in english. Please take this escalation and let me know when i would get my money back? I have already wasted my 2 weeks and next week also since the name change will take 3 working days. I make sure this reaches all social media and people are aware about this.