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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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Aakash Paran
from Noida, Uttar Pradesh
Oct 9, 2019
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Address: PALM SQUARE SECTOR 66,HARYANA, Gurgaon, Haryana, 122018

Hi, i have salary account in hdfc
A/c no-[protected]
Customer id[protected]
1 year back when i was working at that time. After that i changed company & they provided other bank account. Recently i checked my hdfc salary accounts. But my hdfc exsisted old salary account showing -4256 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its -4256 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidelines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Plz jutstice to me. -4256 is huge amount to me. What is the solution?
What is the action will take against this bank.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-.

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank.

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank.

Please visit for Terms and conditions: https://bit.ly/2JgzzR7

For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT

Kindly write to us at https://bit.ly/2Lzhyn3 mentioning the complete branch address (from below URL) where the closure request was submitted to enable us to check and assist you further. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance
Oct 12, 2019
Updated by Aakash Paran
The details of branch are given in the attachement, kindly check
The conditions for transfering salary to saving account was not informed to me while opening as per guidelines of rbi, You cannot deduct charges below zero balance
Oct 17, 2019
Updated by Aakash Paran
Kindly update your knowledge, as notified by RBI ON May 6, 2014, its already 5 years ago Notifications has been made
https://www.rbi.org.in/scripts/NotificationUser.aspx?Id=8867&Mode=0
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    Saimaijazkhan
    Oct 8, 2019
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    Address: Rampur, Uttar Pradesh, 244901

    Hbl=[protected]' urgent action:closure of accounts

    Looted by hdfc bank

    For your information i want to illustrate that the total deductions is 20000₹ out of which 10200₹ had been reversed and rest amount of 9800₹ is still pending which is been deducted from my account.

    When i deposit the amount in my both accounts you can check in the statement there were no charges or any minus outstanding amount as per commitment of mr. Rehan i started depositing the amount in both accounts nre & nro and than after couple of days my balance started deducting so i was not liable for any deductions as the balance was not in minus as per records.
    In the end kindly reverse the remaining amount of 9800₹ asap so that i will continue my banking with you else close my accounts asap because i'm a nri and l'm travelling on 30 august 2019 i do not want any further headache with this bank.
    Nothing you people are assuring same email i'm receiving from couple of months by the branch manager but the actual root cause is the branch and because of them i suffer the loss of 9800 ₹ they did not inform me and just make the accounts balance 0.00 from minus and told me now you can maintain and no further reductions will be there the previous ones we have already removed and than when i deposited the amount of 220000 as per there communication with me after couple of days my balance was reduced and the previous charges which they have make 0.00 from the internal system of branch was deducted total of 20000₹ was deducted which i complaint the same to branch they reversed 10200₹ but still the remaining dues are pending for which they are giving excuses if non maintenance.

    My question to them is when 220000₹ was deposited in my accounts whats was the balance showing at the day of deposit.

    Secondly by what means they have remove the minus balance from my accounts and make it 0.00 and why they communicate to me that now on wards no further deductions will take place...???
    HDFC Bank customer support has been notified about the posted complaint.
    Oct 09, 2019
    Updated by Saimaijazkhan
    Gentle Reminder
    Oct 10, 2019
    Updated by Saimaijazkhan
    Re reminder Looters & Dakaits
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      Kesh Madhavan
      from Bengaluru, Karnataka
      Oct 8, 2019
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      Address: bangalore, 560029

      I have already paid the three months or four months pending emi and still i get a legal notice from advocate amit kumar. Its four year loan payment period, and i have been paYING THE EMIS, EVEN THOUGH THERE WAS A DELAY FROM MY END. jUST BECAUSE I DID NOT PAY THE EMI FOR A FEW MONTHS DOES NOT MEAN THAT I WONT PAY FOR THE EMI. OBVIOUSLY. I WILL PAY TO THE EMI FROM MY END. EVEN THOUGH THE EMI WAS PAID, WHY AM I RECEIVING THE LEGAL NOTICE TO PAY THE ENTIRE AMOUNT OF THE LOAN. THEN WHY SHOULD HDFC ASK CUSTOMERS THE TIME PERIOD FOR PAYING THE LOAN, WHEN THEY CAN SEND A NOTICE AND COLLECT IT BEFORE THE 4 YEAR PERIOD. tHIS DOES NOT MAKE SENSE AT ALL.
      THE LAWYER SHOULD CHECK WITH THE BANK BEFORE SENDING NOTICES TO CUSTOMERS
      HDFC Bank customer support has been notified about the posted complaint.
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        Rasheed Babu
        from Tiruchirappalli, Tamil Nadu
        Oct 8, 2019
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu

        This is further to my recent interactions (Via email) with the hdfc executives from the customer care team, i have mentioned the details as below.

        Recently i have applied for an instant loan through hdfc website, as i don’t have an savings account with hdfc, hence i have send an email to the customer care and have requested them to process the loan through neft as i am not residing / working in the address which is been updated in the records, but i haven’t received any proper response for the same and later, i have got an acknowledgement for the same as well, and later i have received an sms which confirms the processing of the loan. I did not got any call from the executive on the same all i m getting is an automated email.

        Please have this sorted out, all i am requesting is to process the loan through neft if not please cancel the same asap.

        At last i have send an email to nodal officer also (Mr. Sundar krishnamoorthy) email id : [protected]@hdfcbank.com, today at 9.26 am explaining everything, however no response from him also, so i am helpless and have to write here.

        I hope i made myself clear sit on the same.

        With best regards

        Rasheeth babu
        Nov 12, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 10, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

        -Nadia
        HDFC Bank Customer Assistance
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          yaadne123
          from Yamuna Nagar, Haryana
          Oct 8, 2019
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          Address: 159, Govind Garh Road, Dehradun, Uttarakhand, 248001

          My account was inactive from more than 36 months but unfortunately, my itr was deposited into that by the income tax department, don't know why. If my account is inactive from the last 36 months then it should be deactivated automatically and it should not allow the transaction from the income tax department. Now i unable to use my returned amount, i have to fill an exam. I planned for it. Really bad service from hdfc.

          From my last 2-3 experiences with hdfc, i strongly suggest that you never go with any kind of service with hdfc bank. It's really not a good bank, even the staff does not know how to talk with customers.

          Please resolve my problem with hdfc.
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 10, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We confirm our branch official Mr. Himanshu Nagpal has sent you an e-mail to assist you with your query on[protected]:24. Should you require any further assistance, Kindly contact Mr. Himanshu Nagpal on [protected] and e-mail at Himanshu.[protected]@hdfcbank.com.

          -Nadia
          HDFC Bank Customer Assistance
          Oct 15, 2019
          Updated by yaadne123
          I went to the HDFC on 10th October for account closure request and a bank person told me to come the next day after all formalities to collect Demand Draft but I decided to go after a few days because I am quite aware of HDFC bank services and it was as expected, nothing is done yet. Really a bad service by HDFC bank, so unprofessionalism by HDFC bank.
          Oct 15, 2019
          Updated by yaadne123
          I went to Dehradun, Uttarakhand's main branch office.
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            Yash Singh Tomar
            from Nabha, Punjab
            Oct 8, 2019
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            Address: HDFC BANK, Nehru Place Branch, New Delhi, Delhi, 110086

            It was my salary account but then i left the company and it got converted to savings account, there were charges getting deducted for non maintenance of minimum balance in account. But in january 2019 i joined another company and shared the account details of my previous account of hdfc and shared a letter and mail also from my current employer to convert the account back to salary account with authorised signatory in the month of march 2019 and all but still bank is deducting charges for non maintenance of minimum balance and they are having no clarification for the same. Its very serious and troubling thin because my hard earned money is getting deducted that too mistake of bank and they are not able to solve the issue. Its highly negligence for customer support and its purely harrasement of the consumer. There should be penalty on bank for negligence of consumer services. Its purely a fraud o[censored]nauthorised charges and mental harassment.
            HDFC Bank customer support has been notified about the posted complaint.
            Oct 08, 2019
            Updated by Yash Singh Tomar
            This is the follow up mail to bank for conversion of the account but no response from bank till date, and still deducting money till date. They should now be liable to return the amount for the time period for which to hey have deducted amount after conveying them the message for conversion of savings to salary account, and even they should be penalised for this unauthorised deduction and giving this mental harassment that too after informing them and providing them all the necessary information the requested. Its purely a fraud and negligence of consumer services with unnecessary usage of power and position against general public and general consumer. I would like to file a case against them for the same. Since i’m having all the proofs required to get it done.

            Verified Support
            Oct 10, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-.

            The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank.

            In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank.

            Please visit for Terms and conditions: https://bit.ly/2JgzzR7

            Further kindly provide us the complete branch address (from below URL) where the request for conversion was submitted to enable us to assist you further. https://bit.ly/2Hqff0y

            -Nadia
            HDFC Bank Customer Assistance
            Nov 04, 2019
            Updated by Yash Singh Tomar
            Thanks for update and i do understand the same, but i have already mentioned that the request from my current employer is sent to bank to convert the same to salary account since my salary is being credited in the same. Have you gone through the attachments or images i have shared, these are the mails forwarded within your bank and no update and no conversion till date.
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              dk95232
              from Lucknow, Uttar Pradesh
              Oct 8, 2019
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              Address: E-3 Transport Nagar, Old Maurang Mandi,Near Parking 1, Lucknow, Uttar Pradesh, 226012

              Hi team,

              Please look into below issue.

              I have loaded 1000 rs into my account from my card and have seen the failure message after this. I see that the amount is debited from my card but is not reflecting on the payzapp balance and also could not see the update in the recent transactions.

              I need my money to be loaded on payzapp or should be refunded to my credit card.

              I am completely dissappointed with this app.

              Registered mobile number - [protected]
              Name - dinesh kumar
              Nov 12, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Oct 08, 2019
              Updated by dk95232
              The transaction was made on 05th Oct. Saturday.
              Verified Support
              Oct 10, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We have reviewed your comments and request you to send us the duly filled and signed form which is available on our web site under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form.

              -Nadia
              HDFC Bank Customer Assistance
              Verified Support
              Oct 10, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We request you to share a scanned copy of the complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link https://bit.ly/2FpUNeY.

              -Zubin
              HDFC Bank Customer Assistance
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                Harman786
                from Mumbai, Maharashtra
                Oct 8, 2019
                Resolved
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                Resolved

                ahb chgs inc gst of 885

                Ahb chgs inc gst oct-mar2019-mir[protected]
                Im hdfc bank holder since i opened account there is not any deduction till ocyober 2019 after that i have credited my account with 5000. Rs then only 6686 is on my account about 900 is deducted for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i also called customer care but they didn't answering me what...
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                sunil1236
                from Nagpur, Maharashtra
                Oct 8, 2019
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                Address: 290 d kalyan bhiwandi road by pass ranjnoli datta nagar patra chwal, Thane, Maharashtra, 421302

                Respected sir,
                I got a two wheeler loan from hdfc bank on 05/05/2015 sum of rs 46781 vide his agreement no 32113085 and customer id 32113085 Name sunil vitthal bhagat, and i fully payment to bank. But i did not received n. O. C. Till date
                HDFC Bank customer support has been notified about the posted complaint.
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                  Farhan Zaidi
                  from Mumbai, Maharashtra
                  Oct 8, 2019
                  Resolved
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                  Resolved

                  Address: F-204, maruti apartment near dena bank behind mother dairy, mandawli, New Delhi, Delhi, 110092

                  This is regarding my bank account in hdfc bank, i wasn't aware about the maintenance polices of banks, but it's ok, in the first they charged me 900 rupees fees for not maintenance, i let it go, then there was no money in my account, so they charged me 700 rupees, they were in minus (-700)
                  One of the costumer executive called me and told me everything about their maintenance policy, that they didn't told me earlier, and he asked me to deposit atleast 10000 rupess + 700 rupees last month charges, i somehow arrange the money and deposit 11000 rupees so, total money left in my account was 10, 300, but today they again charge me 600 rupees, this is serious unprofessional way, 2400 rupees is not a small amount, please help me out with this as soon as possible
                  Nov 15, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 09, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                  -Nadia
                  HDFC Bank Customer Assistance
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                    prasadhi
                    from Pune, Maharashtra
                    Oct 7, 2019
                    Resolved
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                    Resolved

                    Address: Viman nagar, Pune, Maharashtra, 411028

                    This is prasad hinge - [protected], in past 2 months many times i have a got call from your hdfc call center that you are premium customer and bla bla.. So we have appointed personnel manager to solve your query. Please give me your time to meet you.
                    As per above call i have given date and time and no body came. Not even contacted
                    Even yesterday also happened with same thing (3rd oct 19)
                    I got call that for your policy information and bonus information our representative will come and he will give you information. So as per call i have given go ahead and on 4th oct i have received a text message that mr. Prashant waghamare will come today and meet you.
                    Again he dint came. And saturday he called me and was saying that today is an appointment then i have forwarded message to him then after some time he replied sorry sir, appointment was yesterday and because of system it missed. So please give me time on 7th oct. I have given.

                    But today (7th oct) also he dint came and he dint received my call

                    [protected] - this is the number of prashant waghmare

                    Now really i am errited about this kind of rubbish services and decided not to go with hdfc henceforth for any policy / bank account / loans and etc

                    Also i am going to post it on social media too.
                    Nov 9, 2019
                    Complaint marked as Resolved 
                    HDFC Life customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 09, 2019
                    HDFC Life Customer Care's response
                    Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
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                      KANDURI LAXMI NARASIMHA MURTHY
                      from Delhi, Delhi
                      Oct 7, 2019
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                      Deduction of amount of Rs169 twice without otp r my permission wth my credit card. I wnt the solution immediately.
                      This transaction was not done by me. We didn't purchase r made an order in Amazon. But amount got deducted.
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                        rahul 7700
                        from Mumbai, Maharashtra
                        Oct 7, 2019
                        Resolved
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                        Address: Pimple Saudagar pune, Pune, Maharashtra, 411017

                        Hdfc bank pimple saudagar branch staff has no any knowledge about banking how she has become a cashier she said that 3rd party cannot deposit money in saving account.
                        She don't know how to talk with the cusumers
                        Misbehavior staff i have already complain to the local corporater for this misbehavior done by hdfc bank pimple saudagar branch pune pimpri chinchwad..
                        Nov 7, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 07, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit your contact details & complete address of the Branch you visited. Click here https://bit.ly/2Hqff0y for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Manoj
                        HDFC Bank Customer Assistance
                        I have made a payment through my savings account in HDFC bank to purchase at amazon. But when order cancelled they initiated the refund but I haven't received anything yet.

                        Refund Ref.#[protected]

                        Account no. [protected]
                        HI,
                        I am account holder of hdfc, They take money from my account for brn cash txn charges
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                          sandeepdevagam
                          from Mumbai, Maharashtra
                          Oct 7, 2019
                          Resolved
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                          Resolved

                          Address: Beside Virinchi Hospital, 500034

                          In september i got top up for my pl, total amount was 30l. They have provided 4 checks which are related to my credit card jumbo loan as balance transfer amount to close them. Due to delay in the loan amount disbursement the outstanding amount and the check dd amount was not matching, srikanth ([protected]) is sales manager at banjara hills road no 1 who processed loan. He told to pay total outstanding amount (1.8 lakhs), i paid and provided the 4 checks and payment statement copy to him, till now there was no response to my calls even raised complaint on oct 3rd they says we cant help much it will take 5 working days to get your complaint addressed. I tried reaching his manager but no luck, they are not fit for this postilion, they are not able to help customers when we are in need of money. Always bank is getting befitted not customer. I would like to raise this complaint and escalated to higher management so that my request will get addressed and resolved at the earliest. Kindly do the needful help.
                          Customer id: 31992292
                          Pl account number: 93079903
                          Pl amount : 30 l (60 months)
                          Complain number : 10363180
                          Nov 9, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 09, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                          -Zubin
                          HDFC Bank Customer Assistance
                          My account payment is a successful but no parchse for my order payment is no [protected] pls help for
                          I ordered something from Myntra on 22nd September but it had not been ordered though the amount was debited from my account.

                          Ref no:[protected]
                          Contact: [protected]
                          Actual hdfc international atm chagres per withdrawal is 110 per withdrawal, and this hdfc bank have charged me 930+130=1060rs
                          Like this many times and i lost 10k only bec of this charges in one month, i have hdfc account at chavakkad branch and the staff is also not responding
                          A transactionof Rs. 1012/-happened on 29 Aug 2019. I reported it to the support team. Their reply was that transaction is success. But the beneficiary did not get that amount. Even though the support had not refunded my money
                          Kindly look into it and refund my money as soon as possible
                          Tx id:[protected]hS22gC4
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                            Harmil_sharma99
                            Oct 7, 2019
                            Resolved
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                            Resolved

                            Address: 382443

                            There is an amount of 717.92 on hold stated as mi revenue hold through gefu. I'm not sure what is this all about and why the money was put on hold without any prior notification. The question is that why i have no notification email to this hold amount before taking action. I'm currently out of country so i can not be present every time to solve such issues. Please give me a detailed reason of the given situation.
                            Nov 7, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 07, 2019
                            HDFC Bank Customer Care's response
                            "Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your required details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance"
                            Money deducted for movie but the movie tickets was not booked
                            Hi, I have cancelled my ticket in redbus and the refund is processed in[protected].I have reached out the bank and got confirmation that they have refunded and the refund reference number :[protected], amount:1178 rs/-.

                            kindly look into the matter
                            Worked in centurion bank of punjab ltd and employee code was T7821..please provide the pf number .
                            Dear sir,
                            As my account name is wrong registered by your side (leelavathy sreenivasan) please do change it as soon as you can to (leelavathy sathish kumar)
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                              S
                              Soumakanti
                              from Bengaluru, Karnataka
                              Oct 7, 2019
                              Resolved
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                              Resolved

                              Address: 560037

                              My mobile number is : [protected]
                              Credit card number: [protected]
                              I have submitted request to hdfc bank on december 2018 to close my credit card again on 30th august i have submitted request.
                              But they are not closing my card again and again i am calling to their customer care number and they are keep on telling it will take time.
                              It's so many days now but they are not closing my card
                              Kindly look into the matter and close my credit card as soon as possible.
                              Nov 10, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 09, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have reviewed your comments expressed and confirm having responded to your e-mail id on September 25, 2019. The reference number for this interaction is[protected].

                              -Zubin
                              HDFC Bank Customer Assistance
                              Hi Team,

                              I have done a transaction of rs 7, 000 on 2nd Oct and amount was deducted from my bank account but amount not received error shown 'timeout session' again I try then amount received only 7, 000 but 1 transaction amount not received..

                              Kindly check and reverse my amount on priority.

                              Thanks,
                              Hemangi Pochampalle
                              Hi
                              I am Lekhram Sahu, I have apply my contact number updated for my Education loan, I have apply for after 20 days, But your employe not updated in my contact number in education loan . why, what is problem. Pls updated on urgent basis.

                              Name Lekhram Sahu
                              Raipur cg
                              Education loan
                              Cont number [protected]
                              Lekhram Sahu Sahu's reply, Sep 29, 2019
                              Hi
                              Pls updated and provide my details on urgent basis
                              Cancelled a merchant emi from HDFC credit card and money Got reversed to credit card account and still HDFC bank is asking me to pay the emi for a closed loan with no emi commitment at all as my bill is generated already. Please help me.
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                                aakarshsaxena
                                Oct 7, 2019
                                Resolved
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                                Resolved

                                Address: B T Kawade Road, 411036

                                I have made an online transaction on 21st september 2019 for irctc, the transaction got rejected by bank but the amount got debited from my bank account. As per the norms, it should have been reverted back to my account wihin 3-4 working days but it is still stuck somewhere in dispute. I tried reaching hdfc bank's customer care and visited the local branch ass well but no one is ready to help on priority and asking me to fill the transaction dispute form multiple times. Request to kindly help resolve this issue on priority basis
                                Nov 25, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 07, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer.

                                We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Manoj
                                HDFC Bank Customer Assistance
                                When iam paying vendor through a gateway, transaction was shown cancelled but money was deducted, gateway contact informed the money was not received and asked me to followup with the bank.

                                Attached the transaction screenshot for your reference.

                                Please resolve asap
                                I was order swiggy but it's not book and my amt was debit so plzz refund my amt
                                ammu kutty Ammukutty's reply, Oct 2, 2019
                                Hello sir I was order in swiggy on Saturday night but it was nt book and my amt was debit sir so plzzz refund my amt
                                Hellow Garena,
                                Hello sir, my name is
                                vijay .im using free fire have been last 10monthes my account has been suspended .
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                                  kedarbobhate
                                  from Mumbai, Maharashtra
                                  Oct 6, 2019
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                                  Address: Borivali west, Mumbai City, Maharashtra, 400092

                                  I had placed two orders on 5th july via zomato app using a coupon code zomatohdfc where a cashback of 25% of the total bill value (Upto rs. 150 max) was supposed to be credited to my bank account within 90 days. Following are the details:

                                  Order number: [protected]
                                  Phone no.: [protected]
                                  Amount paid: rs. 575 using hdfc card.
                                  Coupon code applied: zomatohdfc

                                  Order number: [protected]
                                  Phone no.: [protected]
                                  Amount paid: rs. 575 using hdfc card.
                                  Coupon code applied: zomatohdfc

                                  Unfortunately, i did not receive any cashback from hdfc regarding this offer.

                                  I have been raising complaints on hdfc portal but there is no option for promotional codes for hdfc. This is such a pathetic service on your end.
                                  On contacting zomato, they informed me to contact hdfc as it is a promotional offer from their end.

                                  This is not the first time where hdfc provided coupon codes on third party apps for bookings and has not credited the cashback amount to the users. They give us a cashback duration of 90 days so that the user forgets about the cashback offers and it is easy for hdfc to fool their customers.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 06, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Oct 07, 2019
                                  Updated by kedarbobhate
                                  The system is not allowing me to add the complaint reference number in the designated box. Here is the complaint number for your reference: HBL=[protected].
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                                    Rahul0812
                                    from Bengaluru, Karnataka
                                    Oct 6, 2019
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                                    I order online through swiggy/tomato on a regular basis and i frequently experience a problem where i do not receive the otp from hdfc and cannot place my order. This happens several times a week. I usually don't carry cash with me because i prefer making online transactions and i often don't have the time to go to an atm just to withdraw money for a food order. Please resolve this issue at the earliest as it is very frustrating.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 06, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Oct 06, 2019
                                    Updated by Rahul0812
                                    That does not help because there is no option in your complaint system to complain about OTP issues. I even tried selecting another option at random to at least write down my complaint but it did not give me the choice to write it just opened a window with some information that doesn't concern me. Kindly stop giving these condescending automated replies and making me run around your shoddy feedback page and please resolve this issue, Anay if you are even a real person. I wouldn't be surprised if you're a bot.
                                    That does not help because there is no option in your complaint system to complain about OTP issues. I even tried selecting another option at random to at least write down my complaint but it did not give me the choice to write it just opened a window with some information that doesn't concern me. Kindly stop giving these condescending automated replies and making me run around your shoddy feedback page and please resolve this issue, Anay if you are even a real person. I wouldn't be surprised if you're a bot.
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                                      Jitender Jhakal
                                      from Hyderabad, Telangana
                                      Oct 6, 2019
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      I have received verification calls to my number. I have provided the details and i received message on my no stating:"dear applicant your hdfc bank credit card app refno 19i[protected]s3 is approved in principal subject to internal subject:. On 04/10/2019... And track after 2 days. Now its application status is showing — decline.
                                      What the hell is it after completing all the quires.
                                      Nov 7, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 07, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the below link. https://bit.ly/2zSARiT

                                      -Nadia
                                      HDFC Bank Customer Assistance
                                      I checked the status online. why is it showing DECLINED. All the documents and enquiries has been completed. Then why is it declined?
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