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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
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HDFC Bank reviews & complaints page 645

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A
Arpita1612
from Mumbai, Maharashtra
Oct 1, 2019
Resolved
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Resolved

Address: Ahmedabad, Ahmedabad, Gujarat, 380008
Website: www.hdfcbank.com

Inspite paying 75000k at one shot in the year 2015 and card never got renewed still hdfc bank has been charging me minimum since almost 4 years without any reason. This came to me as a shock when i checked my credit score. This pathetic service of hdfc has impacted my credit score big time and i want hdfc bank to answer me over the same. Post collecting 75, 000 why my account wasn't closed and kept my account active and charged for these many years. Why was i not contacted? I would want hdfc to reverse the unnecessary charges that they have levied in these many years
Nov 1, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2019
HDFC Bank Customer Care's response
Dear Customer,

With regard to your credit card, we request you to contact our Debt manager at[protected].

-Nadia
HDFC Bank Customer Assistance
Relationship No. 1470578 Power Single Plan . HDFC credi card No ended 2728 Shanthimani. Kindly cancel membership immediately. Already I request to cancel and my service customer No 4704366.
cancel membership.
Sir your blue dart was came to my home but did not call me I want my credit card right now today it self when the door was locked it's him he went off
I want my credit card today it's self please give back the same address sir kindly requesting for u
I'm really hurt and disappointed by your manager in Bangalore call centre who speaks really rudely and have no respect for customers. I feel the higher management should take action regarding this
My credit card number [protected]
in my statement observed last 3 months ie. july, augst, , sep'19 added over limit amount. we don't know about that charges . pls reverse that amount to deposit in my account
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    Zordan28
    from Mumbai, Maharashtra
    Oct 1, 2019
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    Address: B-45 New Ashok Nagar delhi, New Delhi, Delhi, 110096

    Hi I am janardan Patel

    My credit card validity expire and I tried to contact care and upgrade through net banking but unable to upgrade.

    My contact number [protected]

    Please let me know the process how can I upgrade my credit card.

    Thank
    Janardan
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      S
      Shyju S
      from Bengaluru, Karnataka
      Oct 1, 2019
      Resolved
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      Resolved

      While paying to ola taxi through bhim app, the transaction was failed due to server error but the money was deducted from my hdfc account. But after 4 days i got the notification from bhim app that the money is credited into the merchant's account. This should not occur as i already paid the money to the cab by cash since the transaction was failed. Now the cab driver is not ready to give the money back and continuesly telling that he hasn't got the money. And the hdfc customer care team is not giving the proper update on it.

      Incident date : september 8
      Transaction number :[protected]
      Nov 1, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 01, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. 

      -Manoj
      HDFC Bank Customer Assistance
      Very very bad guys... Same issue for me even... My transaction was on 27th..

      Please do the needful...
      Please Dont transfer money from your HDFC Bank Account. These guys are charging 5.31% interest for every 1000 rupees. I am totally fed up of the hight rate of interest charged by the bank. Dear HDFC Bank you've just lost a customer who was using your service for 14 years. I humbly request not use HDFC Bank.
      My account was opened as a salary account and they said thier will be no deduction regarding this account but 29 ruppess from my account has been deducted as the NWD DECCHG on september 18 2019 ... why so..??
      I created a FD through netbanking and now I am not able liquidate it online or from branch. Call phone banker and he said its not possible since its a Tax Saving FD.
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        A
        awesomeguy13
        from Mumbai, Maharashtra
        Oct 1, 2019
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        Address: Hanamkonda, 506009

        Dear team,

        I've made a transaction on 27th september @ a sweet house for 315rs... But the payment was failed and i have made another transaction which was successful.

        So my account got debited for 2 times... And i didn't get the reversal till now for the first transaction...

        Even i have raised a complaint on hdfc portal as well...

        Please resolve it on priority...

        [protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 01, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
        Oct 01, 2019
        Updated by awesomeguy13
        Please do the needful... Iam unable to enter the complaint number over there...

        Complaint No : HBL=[protected]

        Complaint No : HBL=[protected]

        Raised two complaints... Till now I didn't even get a call at least... Never expected...
        Oct 05, 2019
        Updated by awesomeguy13
        Dear team does anybody is working on it or not...

        Its been 8days... Till now I didnt get the amount back very very bad on your part...

        I was never expected this much delay response to the complaints even...

        We don't need you apologies and thanks... Etc... Please check and refund my money back On priority...
        Oct 06, 2019
        Updated by awesomeguy13
        Guys today is 6th and its been 9days...

        Please do the needful on priority... ¹
        My food card got damaged and i applied for new xard. Balance amount dint get transfered to my new food card.

        Now how to transfer amount from old food card to new food card.

        Im not able to reach hdfc food card customer service
        Iam out of the house please provide on same address sir ...kindly requesting ...
        Credit card application status showing error and no record found
        Please send me my Noc for my vehicle no MH 03 AH7680 tata ace
        HELLO i want to discuss some problem regarding the edc machine when we go for transaction and goes hang and after that automatically to switch off already they given us a old machine so i want a new machine or we will closed our account from hdfc
        from
        foodeez multicuisine restaurant
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          J
          jeeva chandru
          from Bengaluru, Karnataka
          Oct 1, 2019
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          Address: 560066

          Claim no. C[protected]
          Policy no.[protected]

          I have applied for a claim for my car and my claim is been rejected. The damage wasn't there earlier and it was just an alignment problem whereas they stated the claim was made on the damaged bumper which is not true.

          I called them up still no proper justification provided and they are not ready to share the photos.
          HDFC ERGO General Insurance customer support has been notified about the posted complaint.
          The policy i applied and paid for the vehicle the registration no. of my vehicle is wrong i thus want to correct it.
          motor policy no.- [protected]
          the registration number of my vehicle is as follows
          registration no.- OR13E7656
          which has been erroneously printed as : OD02T7255
          please correct it as soon as possible.
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            A
            Akhil Mohan VIT
            from Ernakulam, Kerala
            Sep 30, 2019
            Resolved
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            Resolved

            Address: Ernakulam, Kerala, 682042

            I had booked a movie ticket on bookmyshow app using the payzapp payment method and applied the code bingo for the cashback offer. My total amount of transaction was rs. 401/- which is above the minimum limit of rs. 400/- for the offer to be credible. But after making the payment for the tickets, i did not receive any cashback on my payzapp wallet. If it is not any worth, then please don't make false advertisements and attract customers, which at the end is like fooling them. I would not at all recommend hdfc credit cards to anyone if this is the case going forward. I am 100% eligible for the cashback according to your advertisement. So, please give me my cashback or else i will not at all recommend anyone to use hdfc credit cards.
            Oct 7, 2019
            Complaint marked as Resolved 
            I received my cashback. Thankyou.
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 03, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We'll look into that for you. Please provide your registered contact details and transaction details at the below-given link: http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. We'll sort this out for you.

            -Manoj
            HDFC Bank Customer Assistance
            Oct 03, 2019
            Updated by Akhil Mohan VIT
            Hi,

            I have provided my registered contact details and transaction details at the given link with the Txn ID in the comment box. Please sort it out and let me know.

            -Akhil Mohan
            Hi I'm SHIYASHYAM KUMAR. Am applied credit card but card is not delivered. Card is return to bank. Please redispached my credit card for same address.
            Dear Customer Mandate reference no: HDFC[protected] issued to ASHISH SECURITIES PVT LTD with value Rs. 10000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

            Whts this meaning
            I have completed my crdit card due settlement amount 36000.kindly give me Noc as soon as possible

            my mobile number
            [protected]
            mail id
            akbar.[protected]@gmail.com
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              R
              RitulKumar
              from Chennai, Tamil Nadu
              Sep 30, 2019
              Resolved
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              Resolved

              An amount of 25, 000 inr was deposited through cash in my savings account on 4th april 2019.
              On 9th april '19, an amount of 708 inr was debited from my account and on 10th april '19, an amount of 708 inr was debited 5 times from my account.
              The amount debit was described as "amb chrg incl gst for [month2018/19]-mirxxxxxx".

              The total amount i. E debited from my account since the cash deposit of 25, 000 inr sums to around 4, 500 inr.

              I'm a student studying in college and this a huge amount that the bank has deducted without any notice regarding the debit. If there is any policy regarding this, the bank should give some notice prior, so that the user can adhere to bank policies.

              Requesting to refund the amount in my bank account as soon as possible.

              Thanking you
              Ritul kumar
              Nov 18, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 03, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              The charges levied in your Regular Savings account are as per the Bank's Schedule for fees and charges. Please note that you are required to maintain an Average Monthly Balance of Rs. 10000.00 in your account. In case of any further clarification or assistance, you are requested to visit your account branch or our nearest branch.

              Kindly visit the following URL to access information for the complete address details of our Branches:

              https://bit.ly/1FVOjPE

              -Nadia
              HDFC Bank Customer Assistance
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                R
                Rajesh Ts
                from Mumbai, Maharashtra
                Sep 30, 2019
                Resolved
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                Resolved

                Address: 2771,Old Shandy Maidan, Kolar Road, 563114

                Wallet id : [protected] / tag id : 34161fa8203288ac03b20780

                I have received a new fast tag couple of weeks back, but it's been blacklisted for an unknown reason.
                I have contacted both the hdfc customer care and nhai customer couple of times both say they don't have any issue with their end. However, the tag is still blacklisted.
                Finally, as advised by hdfc customer care to send an escalation email in regards to this fastag. [protected]@insolutionsglobal.com, which i sent 10 days ago and i didn't even get any acknowledgement for my email.
                Nov 9, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 03, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                -Nadia
                HDFC Bank Customer Assistance
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                  V
                  Vijeta Enterprises
                  from Raipur, Chhattisgarh
                  Sep 30, 2019
                  Resolved
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                  Resolved

                  Address: 8 Vardhman Nagar , Indore MP., Indore, Madhya Pradesh, 452001

                  Dear sir,
                  I have taken two wheeler loan on name of amit shrivastava on[protected] from centurion bank of punjab, indore branch. My vehicle registration number is mp09 lf 6095. I have cleared all the dues and emi and have taken original rc book but not received noc from the bank till date. I have to sell my two wheeler. Loan amount sanctioned by the bank was 13000.

                  Please provide the noc on urgent basis and oblige.

                  Amit shrivastava
                  [protected]
                  Nov 2, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 01, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share your Loan Account No and your registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Manoj
                  HDFC Bank Customer Assistance
                  Sir i order cheque book 4 sep 2019 but not received cheque book till date please help
                  Speed post no EQ[protected]IN
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                    M
                    Malabika Ghose
                    from Delhi, Delhi
                    Sep 30, 2019
                    Resolved
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                    Resolved

                    I noticed weakness in hdfc netbanking application. I access netbanking from my mobile through web browsers. When i access the log-in page it comes with pre-filled userid, once i accept the userid, password also gets filled up automatically. Same thing is not happening when i access netbanking from desktop browsers.

                    If this weakness is noticed by perpetrators, then he can try hdfc bank website whenever he gets hold of any lost mobile phone, and becomes successful in some cases.in that case, account holders may suffer a lot.

                    So, i request not to pre-fill these fields specially for browsers through mobile devices considering mobiles are prone to get lost due to their smaller sizes.
                    Nov 4, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 03, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you recieve the auto-generated acknowledgment, please forward the screenshot of the error/transaction/email or SMS.

                    -Nadia
                    HDFC Bank Customer Assistance
                    Need new card
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                      R
                      Rekha Sawant
                      from Mumbai, Maharashtra
                      Sep 30, 2019
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                      Dear sir,
                      I have salary account in hdfc bank, but there is some financial issue, our company not paid our 10 months salary. (Till date our salary is pending).
                      Im going today in hdfc nearest branch to close my hdfc salary account. They told me that your salary account convert into saving account and you have negative rs.8000/- balance. If you want to close your account then paid rs.8000/-.

                      Please tell me what can i do now, how can i pay rs.8000/- when im jobless, our salary also pending.

                      Please reply me on my email id rekhasawant.[protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 30, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your requested details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Oct 02, 2019
                      Updated by Rekha Sawant
                      Dear Anay, how i share our complaint details without you complaint reference number, because when i open that link which you share me, that ask me complaint reference number.

                      Please guide me.
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                        S
                        sandeep3333
                        from Chandigarh, Chandigarh
                        Sep 30, 2019
                        Resolved
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                        Resolved

                        Address: house no.1978,wylie compound,habib road near cmc hospital,ludhiana 141008, Ludhiana, Punjab, 141008

                        Dear sir/mam,

                        1. Please refer to emi rtn charges.

                        2. It is humble request to you that i sandeep masih customer of hdfc bank since more than five years.

                        3. I took personal loan in the year of oct 2016 for rs.1, 34, 000 that is pre approved loan disturbed in oct, monthly installment as per amount that is 4515 every month for 36 months. I have been made all the payment on time.

                        4. Due to some job issue few months i have not been installment on time. Bank has deducted overdue charges continuously, i have cleared all my overdue charges before foreclose of my loan, but the undigested thing amaze me that is emi rtn charges that is continuously charged by bank even loan has been closed still they deducted emi rtn charges without any valid reason, if i have paid all overdue charge in single shot during running of loan period why bank has deduct emi rtn charges that is for the period of 2016 to 2019. I have mail all authority of hdfc bank, no action has been taken so far.

                        Thanking you,

                        With warm regards,

                        Sandeep masih
                        Loan account no.43723427
                        Hdfc bank
                        Miller ganj
                        Ludhiana (141003)
                        Nov 4, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 04, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Our branch official has made multiple attempts to contact you however could not get through.
                        Please contact Mr. Parmod Kumar on [protected] for further assistance in this regard.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          B
                          bhupinders
                          from Delhi, Delhi
                          Sep 30, 2019
                          Resolved
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                          Resolved

                          Address: House No. R76, First Floor Sector 74, Mohali, Punjab, 160059

                          Hi, i applied for home loan two week ago, i submitted all the documents which were required except bhaar mukat document. I am giving 2250rs to the legal person in the hdfc for the verification. I really don't know what the adviser will do in the 2250rs charging fees if everything he needs from my side.[protected] is the file number. From last 15 days i am waiting for the amount and i din't receive yet and because of this # thing i lost the contractor and many more.

                          Hdfc is known for his service to the consumers but this time i have never seen such 3rd class and irrelevant service executives and the legal adviser in my whole life. The worst service from hdfc.in future i am not even going to recommend any one to take any kind of service from hdfc bank and if any one is in my known i will suggest him to transfer the loan to other bank. And for sure i am going to file mental harassment case against hdfc bank.

                          Thanks
                          Bhupinder sharma
                          [protected]
                          Nov 1, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 01, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd.

                          Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action.

                          You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            V
                            vinodlaxmi74@
                            from Gurgaon, Haryana
                            Sep 30, 2019
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                            Address: AMAR UJALA LTD, Agra, Uttar Pradesh, 282007

                            Dear sir,

                            I have get two-wheeler loan on 2006 through the centurion bank of punjab, govindpuri kanpur branch. Completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc

                            We need noc proceed further

                            With regards

                            Vinod sharma
                            Phone no [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              suresh kumar1674
                              from Delhi, Delhi
                              Sep 30, 2019
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                              Address: H-69 Connaught place Delhi, 110001

                              Requested sir.
                              I have an account in hdfc bank. Then so many time the hdfc bank agent call me that you are our prime mamber so we are offering you credit card life time free. But i always say i do not want. But he request me please. Than i am ready to make the credit card. Now my credit card is ready because i got the massage 2 months before. But they are not diliver my card.
                              I request to the bank please deliver my card otherwise cancel this card.
                              Thankyou
                              P no. [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                B
                                balaji bh
                                from Mumbai, Maharashtra
                                Sep 30, 2019
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                                Address: 755019

                                The reference number for your query is 'hbl=[protected]'

                                Dear mr. Balaji b h,

                                Thank you for your patience and co-operation.

                                At the outset we sincerely regret the inconvenience caused to you.

                                Please be noted that we have arranged an approval to cancel the loan with waiver in foreclosure charges and balance transfer demand draft interest amount. Hence, you need to pay the disbursed funds, processing fees and due interest while foreclosing the loan.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  D
                                  devendar_agarwal
                                  from Kolkata, West Bengal
                                  Sep 30, 2019
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                                  Address: rourkela, 769012

                                  I apply a policy three time in three different member for a term plan. But all policy company will be decline that. Why i can't understand. They given the reason that you have not a eligible for apply the policy if 5 lakh is not a eligible for apply the policy than why you taken the policy payment. I think your team is not a good they only harsh the public and your motive is not a good.
                                  HDFC Life customer support has been notified about the posted complaint.
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                                    D
                                    Dhanunjai Chelamcherla
                                    from Mumbai, Maharashtra
                                    Sep 30, 2019
                                    Resolved
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                                    Resolved

                                    Address: Krishna, Andhra Pradesh, 521301

                                    I dhanunjai chelamcherla applied for new millennia credit card, i received credit card also but i am not able generate credit card pin due to credit card is in inactive status. I tried for solution on toll free but not responded and says kind contact credit card collection center. But i'm not able to go anywhere due my leg fractured. Kindly do needful.
                                    Oct 31, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 30, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. http://bit.ly/2OX8Ph0.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      A
                                      abdulsamad88
                                      from Pune, Maharashtra
                                      Sep 30, 2019
                                      Resolved
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                                      Resolved

                                      Address: Vikhroli west Mumbai, Mumbai City, Maharashtra, 400079

                                      Date : 30/09/2019
                                      Day : monday
                                      Time: 8 am

                                      I have received message for mandate deduction of rs 1000000, kindly check the same i have not initiated this from my side it says mandate to bse

                                      Please check the same as i have not initiated it also hereby do not deduct following amount from my account this is not initiated by me at all

                                      My account number is :[protected]
                                      Branch : vikhroli west
                                      Nov 8, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 04, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        I
                                        from Mumbai, Maharashtra
                                        Sep 30, 2019
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        My credit card details were taken over whatsapp as we had applied through our company. I had received a call where i gave my company id card picture and current address.
                                        After a month of absolutely no information, i checked the status and my application status was declined without any reason. I'm not getting any reason as to why it happened.
                                        Tried contacting the person who took my details. He is not answering.
                                        Nov 1, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 30, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                        -Anay
                                        HDFC Bank Customer Assistance
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