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HDFC Bank Complaints & Reviews

2.9
Updated: Jan 28, 2026
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HDFC Bank reviews & complaints page 642

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P
Prasanth Badisa
from Chennai, Tamil Nadu
Oct 5, 2019
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Address: Gopaln Global Axis, 560066

I have done transaction on oct 1st through hdfc credit card 12300/ to payzapp wallet.
Money got deducted from hdfc credit card. But payzapp wallet not reflected 12300/ amount.

Im facing this issue last four days.
Still amount not reflect back to hdfc credit card or payzapp wallet.

I contacted hdfc customer care. They told that wait for 2 days, it will reflect but no response till now.
No contact support for payzapp wallet.

Please provide valid solution.
HDFC Bank customer support has been notified about the posted complaint.
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    V
    Vinothcccc
    from Bengaluru, Karnataka
    Oct 5, 2019
    Resolved
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    I didn't receive my resignation letter/acceptance letter

    Address: Venkata narayana road T nagar Chennai, 600017

    Dear sir/madam,

    Good morning!

    This is vinothkumar a. I worked in hdfc life past one year from 23/07/2018 to 11/09/2019 as a corporate agency manager. I resigned the job on 13/08/2019. I also serviced in notice period as per company norms 30days. My last working day in hdfc life is 11/09/2019. Still i didn't receive resignation letter/resignation acceptance letter.

    I got a job opportunity in...
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    S
    Shirish
    from Pune, Maharashtra
    Oct 5, 2019
    Resolved
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    Resolved

    access to internet banking -unable to login to the new website

    Hdfc seems to have launched a new website. When i try to login it shows up the login window of the old website, briefly shows the interface of the old website, then logs out and takes you back to the home page of the new website. This is an endless loop. To give a ray of hope, it has an option of accessing the old website on the home page of the new website. However, clicking this does the same thing. It takes you back to the login page of...
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    Sukila@1958
    from Mumbai, Maharashtra
    Oct 5, 2019
    Resolved
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    Resolved

    Address: Kolkata, West Bengal, 700084

    Maintaining salary account since 2015!!
    Never accepted any offers as there was no need.
    When there was a need and i had applied for a pl, in lieu i got only harassment which was a real surprise for me from a bank who claim themselves as india's no.1 bank. The representatives only asked for documents, but never gave a proper feedback except harrassment
    Nov 11, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 06, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      D
      Deep Singh Matharu
      from Nawanshahr, Punjab
      Oct 4, 2019
      Resolved
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      Address: Junagadh, Gujarat, 174315

      I bought a product from amazon for ₹996. I paid it by upi money transfer attached with my hdfc bank account. After some time i cancelled the order and requested for refund of payment. The amazon initiate my refund on same day and they send me a refund reference #[protected] number and ask me to wait for 4 business days. The date when amazon initiate the refund is 30 september 2019 but till 04 october 2019 i haven’t receive my refund yet. I call amazon and ask them for my refund and they said that please contact with your bank customer care. Please help me out for this trouble.
      Oct 5, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        SpeakUp
        Oct 4, 2019
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        I've not been receiving otps for adding someone as a beneficiary from hdfc since yesterday.

        I just moved to nepal and they have no provision for a universal toll free customer care number! Can't get through the so called 'central number' that they have for other countries -'[protected]'

        I'm sure one understands how frustrating it is to not be able to speak to anyone! Worse, they have no provision for complaining about otps on their useless 'eva chatbot' system or in their complaints section.

        Seems like no one wants to talk otps!!!
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          maniraj76
          from Delhi, Delhi
          Oct 4, 2019
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          Resolved

          Address: chennai, Chennai, Tamil Nadu
          Website: www.mobikwik.com

          Dear sir,

          From my card number [protected], 15000 rupees was detected from the phone number [protected]. Please do needful
          Date of incident: 04 oct 2019 at 08:10 pm
          Client website: WWW.MOBIKWIK.COM, ph. No: [protected]
          They have called from this mobile number [protected] & told me that they have called from naukri & told to open the website of www.naukrijob.org.in & told to pay processing fee of rupees 50 but detected rs 5000 & they have told to click refund menu again but again detected 5000 rs likewise totally 15000 rs detected from my account. But otp i only typed. So kindly consider my complaint.
          Nov 11, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 11, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

          -Nadia
          HDFC Bank Customer Assistance
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            M
            mailtosatis
            from Pune, Maharashtra
            Oct 4, 2019
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            Hi,

            I have been using hdfc savings bank account for one of my previous employer where i have worked for only 4 months. Account was opened in 2013 and when i left that organization it was no longer in use.

            Now the problem is i need to open bank statement pdf file which is password protected which need my customer id. I have forgot / lost everything including bank account number.

            The bank account was opened with below registered details.
            Account type: savings account
            Registered mobile number: +91 [protected] (Not active now)
            Registered email id: [protected]@gmail.com (Active now)
            Branch: broadway, chennai

            I desperately need my customer id to open my bank statement file, because i need to submit to my current employer for the background verification which is very mandatory. It is very very urgent. Please help.,

            Thanks & regards,
            R. Satheesh kumar
            [protected]
            Nov 5, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 04, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
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              A
              Aai Shree
              from Ahmedabad, Gujarat
              Oct 4, 2019
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              Address: PAVIJETPUR, 391160
              Website: WWW.MYCIBIL.COM

              Sinora ajitsinh chhatrasinh
              Member id no : bn01090155
              Two wheeler loan agreement no : 15514483

              I we received a two wheeler loan from your hdfc bank of rs 39322 on 31/10/2009.
              After receiving the loan, we were regular in paying fifteen-seventh installment of the loan
              Thereafter, we have paid all the balance due together on 24/8/2012
              We have also been given a certificate by the bank providing the loan

              We have a loan report showing that the loan is still pending.
              +2 photos
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                R
                R.Thanga Thirupathi
                from Delhi, Delhi
                Oct 4, 2019
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                Address: 2-2209/2-Chinnathambi Nagar, chinnathambi Nagar, Virudhunagar, Tamil Nadu, 626189

                I have booked a railway ticket but the transaction failed due to network failure and money was deducted. I got refund msg from irctc, that 'an amount of rs 838.68 deducted against irctc txn id [protected]on 03-oct-2019 will be refunded as your ticket could not be booked / service not rendered. But hdfc haven't credited it in my account, till now, and one same day i received another msg from irctc that 'ur transaction on hdfc bank debit/atm card ending * for rs. 838.68 has been credited/reversed by irctc12027 on[protected]:16:51:15. But till now no msg from the bank i have received also i have cross-checked it with atm. I want support from the bank.
                +1 photos
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                  S
                  swapnabakshi
                  Oct 4, 2019
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                  Hi, i have updated my uk number in my bank account a few months ago, and i have been getting all the opts instantly on that number, but i am not getting them anymore. It works sometimes and sometimes it doesn't.
                  I didn't get an otp a day before then it worked yesterday, and now it stopped working again. I am trying to do a payment online and i am not able to receive an otp now. This is very annoying and frustrating.
                  Can you please check why this is happening?
                  Let me know if you need any details?
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Abiyadav
                    from Bengaluru, Karnataka
                    Oct 4, 2019
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                    I didn't make lump transactions. but I had lost Rs 166 and Rs 177 from my account.

                    i request you to refund these unnecessary charges to my account back and make sure these actions will not repeat again. If any mistakes from my side, please let me know.

                    Regards,
                    Abinaya
                    [protected].
                    +1 photos
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                      S
                      sudeep bhatt
                      from Jainpur, Uttar Pradesh
                      Oct 4, 2019
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                      Resolved

                      Address: Majra, dehradun, Dehradun, Uttarakhand, 248171

                      My home branch is in roorkee, i have opened my ppf account by online dated 29/09/2019 and it has been opened after 24 hr, when i have checked the status of my ppf account it has been opened but my branch shows as anna nagar i, since m from roorkee how it opened from anna nagar without my concern, unable to understand how it is possible, now please suggest further action.
                      Nov 11, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 05, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We like to confirm that the PPF account is opened centrally at Chennai for any further assistance kindly visit the nearest HDFC Bank Branch.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        SushreeSagarika
                        from Bengaluru, Karnataka
                        Oct 4, 2019
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                        Resolved

                        Address: Bangalore, Karnataka

                        Hi,

                        I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account around 5k.

                        Could you please transfer the amount in the new card. I am waiting for you response.

                        The food card number is : [protected]

                        Please resolve this matter asap.

                        My email : sushree. [protected]@tcs.com
                        Nov 5, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 05, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We confirm our FoodCard team has sent you an e-mail to assist you with your query on[protected]:07 Please feel free to write to us using following URL further assistance http://bit.ly/2leGTHn.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          L
                          Lakki Reddy Prabhakar Reddy
                          from Chennai, Tamil Nadu
                          Oct 4, 2019
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                          Resolved

                          Address: 2/91-A,peddapasapula(post) peddamodium(m, YSR, Andhra Pradesh, 516411

                          Hai hdfc bank,
                          I am taken persanol loan 200000 in hdfc in 2015 year. On 2019 june month some mistakes happen settled with 50000 amount... But after i realise my cibil score. Then my pending dues full clear in july 27... But still my account status is show settled.. Please update my status with closed. And one more error is in my cibil score. I am talen loan 200000. But in detailes writeof amount is 368500. How is this posible.. Please correction all my details.
                          Thank you
                          Nov 6, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 04, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          with regard to your credit card we request you to contact our Debt manager at[protected]

                          Nadia
                          HDFC Bank Customer Assistance
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                            K
                            kanchan kathpalia
                            from Delhi, Delhi
                            Oct 4, 2019
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                            Resolved

                            Address: Flat A-10, Rahul park, Gaikward Nagar, Aundh, Pune, Maharashtra, 411007

                            Hi,

                            I took hdfc credit card in july 2018 and as per they there is no annual charges of that. After that they charge me 1000 rs by saying its annual charges, then they again charged 1000 rs in july as card renewal charges. Then i closed my card and denied renewing the card. They agreed to cancel and remove the charges.
                            Now they are auto debiting the amount from my bank account and giving me slangs you have to.

                            Why are they charging twice? It's just 1 year.
                            They are mentally torturing me. They lie 100 times for this.
                            One customer representive saying x thing another saying y thing.
                            I also went to bank and they say the amount will not deduct just re-register the card. Now they are debiting it from bank.
                            Nov 5, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 04, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              V
                              vinay_alse
                              from Bengaluru, Karnataka
                              Oct 4, 2019
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                              Address: 560076

                              I accidentally over paid my credit card bill amount.
                              After I realized that, i tried to immediately reach them.

                              But by any means I could not contact HDFC representative. I did not get any options to talk to phone banking person in their IVRS system.
                              I sent e-mail..no response.

                              My last hope is to visit branch.
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                                G
                                govardhani c
                                from Mumbai, Maharashtra
                                Oct 4, 2019
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                                Resolved

                                Address: Chennai, Tamil Nadu

                                I have transferred 10000 rs to my friend mobile number in payzapp, where he don't have the payzapp. My money got deducted from my credit card and my friend also not received the money. I don't where it got stuck. I tried reaching payzapp customer care but no response from their end if i tried reaching out hdfc bank customer care they are telling to reach payzapp customer care, now where to go if they have not received the complaint. Please resolve this issue.
                                +1 photos
                                Nov 26, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 10, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We'll look into that for you. Please provide your registered contact details and transaction details at the below given link: http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. We'll sort this out for you.

                                Anay
                                HDFC Bank Consumer Assistance
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                                  H
                                  hitesh_kmr
                                  from Mumbai, Maharashtra
                                  Oct 4, 2019
                                  Resolved
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                                  Resolved

                                  Address: GK-II, New Delhi, New Delhi, Delhi

                                  Hi,

                                  I had joined hdfc bank, gk-ii branch, new delhi on contractual basis on doj 8-aug-2005.
                                  My employee id was 43748.

                                  I have not received my pf a/c no. Even though deduction in the salary was made for pf.

                                  Request to kindly provide my pf no. So that i can withdrawn my pf amount.

                                  Thanks
                                  Regards

                                  Hitesh kumar
                                  Emp id. 43748
                                  Doj 8-aug-2005

                                  Email : [protected]@rediffmail.com
                                  Nov 4, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 04, 2019
                                  HDFC Bank Customer Care's response
                                  "Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Aditya Mann
                                    from Mumbai, Maharashtra
                                    Oct 4, 2019
                                    Resolved
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                                    Resolved

                                    This is to give in your kind notice that there is a fraud transaction of rs.24000 from my hdfc bank account to a paytm account paytm3024646 which i have not done i want to refund my money back. The bank says that i have received otps for the transaction but there is no otps received by the bank. They are not refunding my money. I am not able to manage my expenses and in short of money. I need my money back to my account number [protected].
                                    Nov 6, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 05, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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