Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 4, 2024
Complaints 32728
Resolved
18405
Unresolved
14323
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2791
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 656

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bhartil
from Mumbai, Maharashtra
Report
Copy

account details not updated

Address:421004

I having account no [protected] in hdfc bank in ulhasnagar 4 branch, and I have requested for change in my address and it's not been done since week, i want it on urgent basis and as already a week past, every time i visit bank they keep in saying that it will take time and all, poor customer service provided ever...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashant192526
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

waive of extra charges

Address:Bhosari, Pune, Maharashtra

My salary account converted itself and bank charged me approx 5000 rs which is a huge amount. I visited bhosari branch in pune where manager told me that he will waive off but it will take 10 days for this to happen and its a month now nothing has been changed also they have added more charges. Worst experience with this bank.
Please help to resolve this so that i can continue to use uninterrupted services from hdfc in future.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishna Kumar Badiganti
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of one assist membership

Address:530016

I am a hdfc bank credit card holder. The bank has charged one assist mfee of 1899/- in credit card statement on 05/08/2019 and send through mail. I am not interested about this service and don't want this membership any more. So cancel the membership and resend the credit card statement.

Oneassist relationship number : 509605
Name :- krishna kumar badiganti
Mobile no. :- [protected]
Credit card number ending...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nikunj Kathiriya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited to another account without any confirmation.

Address:SHREENATHJI, Lalbahadur sastri nagar society, End of 9A Patel colony, Block No 57, Jamnagar, Gujarat, 361008

Dear sir/madam,

I want complaints against hdfc bank. Hdfc bank debited 6000/- rs. From my account to bharti cellular mobile number [protected] on dated 5th august 2019.

The thing is that i don't have any account in bhati cellular (Airtel) but still credited in own account. I inform to bank regarding this by mail and phone but they do not given proper respond.

Transaction show in favour of bharti...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubham kumar 02
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

close the account or wave off negative balance

Hello hdfc team,

My name is shubham kumar a/c no.- [protected] baldev nagar ambala haryana. Like i am a student and i have no income source to maintain my minimum bank account balance. I have negative account balance in a/c about 8325/-. This amount might look very small for you, i am not able to clear the negative amount.
Kindly close my account or wave off my negative balance.

Regards,
Shubham...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hemant273k
from Mumbai, Maharashtra
Feb 14, 2024
This thread was updated on Feb 14, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to add beneficiary as it doesn't search ifsc code of the benefactor

Address:Phase 4 mohali, 160059

Hi
I did open an account with hdfc bank 3 months ago.
Since then i have tried to use netbanking but i am not able to add a beneficiary.
When i login and choose adding beneficiary but after entering account number of beneficiary it demands the ifsc code of the same but in the box provided i cannot add the code manually neither it searches on intermet.

I have called customer care many times but after receiving...
Helpful
85 other people found this review helpful
85 found this helpful
17 Comments
Report
Copy
V
vikas272
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving otp on mail

Address:Alwar, Rajasthan, 301019

I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

Ps: this used to work earlier, i have had...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Minocha
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about unsolicited calls daily in spite of being on dnd

Address:Hyderabad, Andhra Pradesh, 500019

There has not been a single day for past few months when i don't get a call from hdfc bank for loans, inspite of me being in the dnd registry. I have been marking the call as spam and have also been blocking the number, but then i get a call from a new number. This is a big harrassment, invading into my privacy and i need it to stop. I am a customer of hdfc bank.

Regards,
Rajesh minocha...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manish.08
from Mumbai, Maharashtra
Report
Copy

one assist membership

Address:Bikaner, Rajasthan, 334001

I am an hdfc bank credit card holder with my credit card number ending 0225. I have received a text from bank regarding the membership fee of one assist deducted from my card without my consent. I want the cancellation of my membership as it was not chosen by me.

Credit Card End- 0225
Name- Manish Kumar Mundhara...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Giridar Karanth
from Bengaluru, Karnataka
Report
Copy

credit card fraud by hdfc

Address:no 32,5th Main, 560078

Not resolved

Dear sir,

The heist by hdfc goes like this:

1.in november 2018, i ordered a samsung mobile phone (Though my wife) online for rs. 23, 499.94 using my hdfc credit card.
2. On 11th november 2018 i decided that i do not need the mobile and hence cancelled the order.
3. I was told by samsung customer care that the amount will be refunded and the emis will stop automatically.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tsibin
from Nagercoil, Tamil Nadu
Report
Copy

amount hold through gefu

Address:629004

Hi

My account number [protected] and around 19800rs hold in my account. I have car loan and i have paid the overdue charges. Even after paying the overdue charges the hold anount is still showing in my account.
No one from customer care is responding and updating me for what the amount is put on hold. Can someone please help me on how to solve this issue.

Thanks
Sibin...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhaks27
from Mumbai, Maharashtra
Report
Copy

non receipt of cashback on purchase of iphone

Address:C 202, Parshva kunj, Mathuradas road. Kandivali west, Mumbai City, Maharashtra, 400067

I had purchased iphone by using my debit card on 6th april 2019 for rs. 58691. I was eligible for 10% cashback for the amount of rs. 5869/-. Also, it was stated that the cashback will be received within 120 days. So basically 120 days are already over and i haven't received my cashback yet.
You understand this being the hard money for a consumer. Kindly resolve at earliest.
Contact number: [protected]
You can get my other...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cool.jayesh
from Mumbai, Maharashtra
Report
Copy

issue with home loan application no.644019014

Address:Mumbai City, Maharashtra, 400066

Hi,

This mail is in regards to my home loan application no.[protected].

I have applied this loan application with help of your representative mr. Pradeep xxxx. From borivali east dattapada branch. I would like to inform that it has been very unfortunate to have my time wasted on approaching hdfc bank for the loan.

Firstly, mr. Pradeep had been very unresponsive at times and not transparent about...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
muralikrishnan saraswathi
Report
Copy

one assist

Address:minjur, 601203

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited around rs.3000/- by each month from my credit card number ending with 9297 i am not interested and dont want to continue about this service and don't want this membership any more.
So i request you to cancel the membership
My mail id :[protected]@hotmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pradeep Singh Parihar
from Delhi, Delhi
Report
Copy

unknown charges added for undelivered credit card

Address:Infocity Gandhinagar Gujarat, Gandhinagar, Gujarat, 382007

Hdfc bank has been charging me continuously from 3 months for a credit card which is not even delivered to me. I never used this credit card and still the bank is charging me money for unknown payments and fee.
I tried calling the bank customer care but everytime they are forwarding the query and hanging the call. I have also sent email to hdfc customer care but no luck. This is worst experience of holding slaary account and credit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi,

Account no- [protected]
contact no- [protected] or [protected]

On August 10th, 2019, I made a payment of 6000 rupees at a merchant. That payment was not successful but money got deducted from my account. I contacted bank representatives, they asked me to wait for 2 working days. But it was not resolved. I contacted them again today, now they had asked me to wait for 7 working days for no reason....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ronald shantappa
from Delhi, Delhi
Report
Copy

correction in negative account in credit report

Address:07 ANTHONY NAGAR NAGANAHALLI, HEGGADADEVANA KOTE, MYSORE, 571114

Hai,

Please find the attached referance screen shots & documents from your credit mantri equifax credit report regarding nagative account status showing on my credit report.i have paid my loan fully and closed the loan on 20.11.2018.but in your report it showing as loan closed and still showing as nagative account.(if loan is closed and how come it shows as nagative account in status.) I have checked in other report(cibil,...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vîvèk Réddy
from Chennai, Tamil Nadu
Report
Copy

money did not get credited for the refund - hdfc bank

Address:Chennai, Tamil Nadu, 600087

Hi,

I Did not receive my refund from instamojo that has to be credited to my HDFC Bank Account. The Instamojo venodor says that the transaction is successfull
and gave me the ARN number[protected] on June 20 2019.

But still I did not receive my refund. Also tried to contact hdfc customer care service not responding.

Kindly help me with this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurabh Kumawat
from Mumbai, Maharashtra
Report
Copy

seeking relieving letter

Address:Sujangarh, Ajmer, Rajasthan, 305801

Dear sir,

I was employee of HDFC bank.My employee code was 108997 and my base branch is Sujangarh and I resigned from Sujangarh also. I resigned from HDFC bank 30 june 2019 but my releaving letter still not process and received to me.please provide my releave letter as soon as possible because I am working and joined other company that's why they need my releaving letter in 15 days.if releaving letter not processed to me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajvirhunt
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding to restructure my personal loan emi

Address:411041

Account/customer id: 44512600
Registered contact details/email id: [protected]

Dear respected sir,

I am rajesh bhagat from pune. My personal loan in hdfc from apr 2017.
I have taken a loan about 2.92 lakh that time but at that time only 2.0 remaining. From last month i am jobless. Sir i paid all emi on time except this april 2019 month, sir plz my condition very bad at that time.
I only...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy