HDFC Bank Complaints & Reviews

To HDFC Bank Credit card manager,

I requested for HDFC credit card. A representative visited my place filling in the form and took all my required documents. A couple of days later I got SMS with my ref number. then got 2 3 verification calls one my Mobile and office numbers. Then some representative wants to visit my place in weekdays and also in working hours. I told him to come early or come at the weekend.

Then thereafter i have not received any further update from a bank, not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
This is the pathetic and stupid answer, being eligible with authenticating documents they are not giving any reason for my application decline.

I am very disappointed with HDFC bank service and Customer care support.

Abhishek Arora
[protected]

Sir I applied for credit card about 20 days and opened my hdfc account on the same day
After my bank account is opened
I received a call to provide my adress for delivery of card
Then a couple of verification call came and I satisfied the caller
After 3 days from that I received a gmail and got to know that my application is declined
Why this happened? I don't know
I am very disappointed
Please tell me now what i can do to receive my credit card

Dear HDFC,

My name is Debanjan Dhar. I have a credit card, personal and consumer loans with your bank. I have been making payments without fail for a year. However, since this month, I have a back log, and I am unable to pay such a big amount. I can sense that if I don't take a step now, I will be in a bigger trap and that might lead to a disaster. I want to deal directly with the bank and not through collection agents. I am your customer, and I seek a plan for repayment. Kindly help me assess my situation and let you pay back every single penny. But not under such pressure of collection agents. I am really looking forward to a solution for this.

My email id is [protected]@gmail.com

Hi
My credit card is blocked I have cleared my all payments but still not able to use it

Hdfc customer care number is not contactable
Not single email id is available for complaint.
Whenever I'm making any transaction it fails...branch staff also not helping me in this matter.. I don't know how to complaint n where to complaint about that..

They have blocked my card but still sending me bills by applying late fees n other charges
Pls unblock my credit card then only I'll pay outstanding otherwise i won't pay a single amount

I applied for hdfc credit card in july 2019. Despite having provided the required address proofs, hdfc reported my address wrong to cibil.
I have raised cibil dispute twice already.
Hdfc has failed to correct their misreporting to cibil.
The door number is mentioned wrong on my credit report by hdfc.

Due to this unprofessional behaviour, my credit report/history is messed up.
Kindly do the needful to address my concerns.

My fastag card is damaged due to front mirror replaced of my car so
Please reissue my fastag of car as front mirror replaced
Details are below

Nitish sharma

Mobile no - [protected]

Email id - [protected]@gmail.com

Wallet id[protected]

User id[protected]

Address - house no 281/7 near mohan wala kuan
Naraingarh distt ambala haryana

Pincode-134203

Car - hyandai i-20

Hi, i had a salary account in hdfc 1.5 years back when i was working at hdb financial services. After that i changed company & they provided other bank account. But that time i could not close my account because some amount due in previous company.
The bank converted my salary account into savings account & charged monthly in between my date of leaving and date of get my final settlement. After getting final settlement, bank hold fund of rs.2132.00 due to negative balance in my account and finally deduct it except rs.11.00. Then i approach branch for close my account, but they said until the hold amount totally deducted they can not close the account & refuse to close the account. Now it is stand at rs.3615.40 (Negative balance).
Without my permission how can the bank convert my salary account into savings account even i not get final clearance by employer?
According to rbi guidelines banks can not charge any amount on savings account for average monthly balance (Amb).
I want to justice for hole amount. Rs.5747.4 is huge amount to me. What is the solution?
What is the action will take against this bank?

Its horrible experince to get connected with hdfc toll free service. The issue is today 11th sep 2019 when i logged in to my netbanking i noticed a negative balance showing - 1198 rs in my salary account. I want to know why it happenned. My customer id is[protected]. I need a call back asap on my reg no to get resolution regarding this. Hope hdfc will take care of this.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2007 without my concern on date:31/08/2019. I am not interested in this service and don't want this membership any more. I would like you to cancel the membership and refund this debited amount.

Oneassist relationship number : 1263151
Name :- siddhartha prabhat kumar
Credit card number ending :- 2007

Dear sir,

I applied for new hdfc atm card. Iam getting messages to my mobile opt number to activate card but atm card is not delivered yet. With out atm card how can i activate card. Also opt is valid upto september 15 mentioned in the message. Today is september 10th i request you to deliver my atm card before september 15th i appreciate your quick response

I have cleared my credit card out standing amount on 19th august 2019 and submitted card close application in one of the hdfc bank branch. Made multiple customer care calls to get noc, they says it would be mailed in 48 hours, but they are not providing it from last 1 month. It's really impacting my cibil score. Please help me to resolve it this issue.

I am putting again as HDFC bank has not provided valid email ID to contact and also did not contacted on my number.

Dear team,

This is really been frustrating experience with hdfc bank.
In last 2 month observed charges of around 1700 in negative showing and +270 deducted from my account. I. E. 2000 in last 3 month.

I went to wagholi brach to close my account and they told me that go to main brach where you opened your around. Is this really true we have to go home brach and close.

I am planning to file a complaint on rbi website against this as it seems bank are earning money from people of india.

Request you to help me on this.

My Account number is Account number is [protected].

My upi transcation failed... Amount was debited from hdfc account but it didnot get credited into the beneficiary account... Its almost 4days... My 10, 200 amount is hanged now... It was a upi transcation... Wen will i ge my refund back? Frst they said its pending.. Then said transaction.. But i have attached the mini statemnt.. On 6th nd 9th 10th there was nothing credited... I have informed the receiver bank but they said the money has Not credited its totally issuing bank fault

Hi,

I have received a message - "dear customer mandate reference no: hdfc issued to hdfcltd with value rs. 89602.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch". I haven't given any mandate. Please resolve this and let me know the reason for such fraud messages. I will also escalate and take a legal action against this.

I have applied for hdfc fastag sticker on 28th aug-19, reference number hfr222328. Still i have not received the sticker. I tried calling the customer care number [protected] multiple times but no response. I'm a preferred hdfc customer and this is the first time i'm facing very bad experience with hdfc bank. Kindly request to look into this.

I have paid inr 500 from my hdfc account thorough online and inr 200 has been recharged. Below is the email i received from hdfc fastag

Dear customer,
Your fastag has been successfully recharged for rs. 200 on 8/28/2019 7:42:17 pm. Our reference number for the transaction is[protected]. Balance amount in the account is rs. 200.00 - hdfc bank ltd.

Warm regards,
Hdfc bank
Bank aapki mutthi mein... Bank at your fingertips.

I performed the imps transaction on 9th september for amount rs. 9900, from my hdfc savings account to other bank account via hdfc mobile banking app.

I received transaction timed-out message on my registered mobile, however the amount was deducted from my account and was not received by the beneficiary as well.

Please check and let me know if this amount will be refunded or will reach the beneficiary. Please let me know the status.

Imps ref no.[protected]

It's almost 22 days have passed from the date of my application for fastag. The application was made through your bank branch, but still i am waiting for the same..
At the time of application it was confirmed by your representative that i would get the fastag within 7 days, but i am still waiting for the same.
I have written three/four mails to 1pay, your customer care and your branch manager but in vein and still i am waiting for the response

Please don't make false commitment to your customers, and try to maintain your standard of service.

Thanks

I am facing an issue saying that mirevenue hold through gefu amount of 623.53 rs. So, please give me the details and help me regarding that issue.
In statement it is showing different amount while compare to balance. Let me know the details regarding this. Please solve it as soon as possible. Make me a clear about this. Reply me as soon.
Thank you.

Hi team,

Finance charge has been deducted rs.833.61 on aug 14th.

For that i have dropped many mail to reverse or give emi option but they denied to refund and refused to give emi option.

And late fee has been deducted rs.800 on sep 6th.
Then overlimit fee has been deducted rs.500 on sep 7th.
All charges deducted with gst.

Totally rs. 2133 + gst.

Note: in the beginning, they given the emi option for 19, 000 and i paid without any due for all amount in given time. After that i used to buy something in thought of emi option. That time they said that emi is not available in my card. So, i used to pay only minimum due because of my financial issue. At the same time they had been charging the same finance charges & overlimit fine also. But they have refunded the same which i requested. Now they refusing to refund and asking to pay full amount 24k. And deducting charges heavily. My salary is 16k. How can i pay full amount in heavy interest rate with them. I'm a old customer, i have adviced many friends to get credit card because of service was good. Now it's totally disappointing ☹️. Even i'm raising the complaint means, they will come with terms and conditions. I need solution.

I need my money back or positive value in my card. I'm going to close this hdfc credit card service with settling 24k. I don't want to pay for these services provider. Check my credit card transactions. I have done many more. But they are not ready to offering the emi option for whole amount or partial amount. Only deducting the charges. I'm not supposed to pay these charges. I want to close the credit card immediately with settling once deducted money given back or card should be in positive. Now it's showing rs.-1312 (Negative). And i will share my feedback to all my friends circle about this service.

Needs:
1. Emi option for 23k.
2. Refund of rs.2133
3. Or else positive amount should be reflect in credit card to settle and close my hdfc credit card.

Card no: [protected]

Hi,

I have noticed that my credit card has been used for unauthorized, illegal transaction on 08/09/2019 for withdrawing cash of RS. 20000. I have attached the screenshot of the SMS I have received and I have also raised a complaint with phone banking for the same and the complaint reference no. Is [protected].

I have also sent them the mail with all the details, including the dispute form provided by their bank to cc.[protected]@hdfcbank.com

But there is no response from HDFC Bank regards this. They are not giving any proper guidance to resolve this.

I request you to look into the case and let me know the status of the same asap.