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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 656

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K
kailashg86
Sep 6, 2019
Resolved
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Resolved

rd create without my concern

Address: 600015

Hi my consumer id is 12842795.
Rs 1000 has been debited from my saving account without my consent to open rd. Pl credit my amount. I don't want rd account.
Who has given the right to open the rd account without my consent. I want complete action against such type of activity. Even bank not provided their branch no to contact. Pl resolve my issue immediately...
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S
from Mumbai, Maharashtra
Sep 6, 2019
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Resolved

Address: Chennai, Tamil Nadu, 600088

Actually, this is not a complaint. I am very much happy with hdfc bank. As i was jobless for past sometime, i couldn't maintain the minimum balance of 10000 rs. So, i think around 2600 rs is debited as fine from my account. Now, i got a job and i can maintain the balance now. I am even planning on taking a personal loan for my marriage from hdfc bank as i have already finished my two wheeler loan with our bank successfully. So, i request you to kindly waive off the fine amount one last time. I do not want to leave the hdfc account as it is and let it close automatically. My customer id is 50560571.
Oct 13, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
HDFC Bank Customer Care's response
Dear Customer,

Our bank official Mr. Nanda Kumar R, has responded to you through email. Please check your email inbox and revert to him in case of any pending issue.

-Nadia
HDFC Bank Customer Assistance
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    S
    Safoora Anam
    from Hyderabad, Telangana
    Sep 6, 2019
    Resolved
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    Address: HDFC, 500059

    These people are keeping the money on hold every now and then.
    They held 11000 on my account when i called customer support they transfer from one department to other and no one helps. Then one csa agent said you must pay 11000 rs as credit is due so that we release this 11000. When i paid 11000 rs instead of releasing the amount they debited that as well from my account. Now my monthly emi for my personal loan they hold the emi amount and loan department people call to pay emi. Why hold the money when they can debit it from the account. They say pay the amount we will release, who can take chances all the time.

    On top of that, there is no proper credit card statement provided, on what basis they are charging. If i pay 4000 rs and even if i do not use the card by the end of the month my credit balance is in negative.

    They also put some random hold stating hold for so xyz reason.

    Is there someone who can question these people about what they are doing.
    Sep 6, 2019
    Complaint marked as Resolved 
    No, my issue wasn't resolved and still marked as resolved.
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Shalinikotian
      from Mumbai, Maharashtra
      Sep 5, 2019
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      Hello,

      Have received a message from hdfc on ach debit mandate of 75000 mthly from my account for Ashish securities Pvt Ltd even though I haven’t given any such instructions. Request to look into this matter immediately and cancel or put a stop this fraudulent activities as the customer care is not helping me with this issue hence raising complaint on this forum.
      HDFC Bank customer support has been notified about the posted complaint.
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        P
        Pallavi 2000
        from Delhi, Delhi
        Sep 5, 2019
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        Address: New Delhi, Delhi

        Sir,

        1. I had applied for BHARAT credit card of HDFC Bank through online. My application reference No is 19G[protected]N1.

        2. After submitting of request through online, Ms Anita[protected], Tele caller of HDFC Bank (Branch Vikaspuri, New Delhi) contacted me on my mobile ([protected]) and asked my details like portfolio / department / source of income / possession of credit/debit card etc for the purpose of eligibility for the said credit card. According to Ms Anita, I was fulfilling all the criteria for issuance of the above said credit card from HDFC Bank. Then, Mr Vikram, Executive of HDFC Bank ([protected]) had come at my residence on 27 Jun 19 and collected the following documents:-

        (a) Application Form duly completed in all respect.
        (b) A copy of Aadhar Card
        (c) A copy of PAN Card
        (d) A copy of Salary Slip for the month of May 19
        (e) A copy of Axis Bank SB a/c statement of three consecutive months (All the papers were attested by me in the presence of Mr Vikram, Executive)

        3. On 12 Jul 19, I learnt through online that I have been DECLINED for the said credit card without giving any reason.

        4. I am too much surprised to know that after collecting the form and supporting documents (Govt valuable documents), how I became “ineligible” for the said credit card, whereas before collecting the papers I was eligible for the card.

        5. I had contacted the HDFC Bank but no satisfactory reply on the following issues was provided to me:-

        (a) What was the reason for delay of processing of my application for credit card
        ? (The said form alongwith supporting documents were collected on 27 Jun 19 and it was processed on 09 Jul 19).
        (b) Why the actual reason of DECLINING my application been kept hidden ?
        (c) Why Mr Vikram, Executive collected the application form along with supporting documents from me, if I was ineligible ?

        6. After not getting satisfactory reply, I approached to Mr Manikandan P.S, Manager Grievance Cell for the exact reason for declining for the said credit card. But, once again I have been given a set reply vide Para 3 of e-mail Q. Ref No [protected]. No executive of HDFC Bank had clarified me the exact reason for declining for the said credit card till today.

        7. I, therefore, request you to look into the matter and intimate me the actual reason for declining me Bharat Credit Card of HDFC Bank at the earliest.

        Thanking you,

        Regards,

        (Krishna Kumar)
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Singhjd
          from Noida, Uttar Pradesh
          Sep 5, 2019
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          Resolved

          Dear sir,

          Good afternoon,

          My issue is that the two fast tag is activate on my mobile no. The complete details as given below:-

          Registration no. Owner name customer id linked account : chassis no. Mobile no. Aadhar no. : activation date pos details
          Dl2cba2010 deepak kumar [protected] [protected] ma3jmt81skd150510 [protected] [protected] 04 may 2019 ca shivagi marg (Pos[protected]
          Hr10ag1554 jai dev singh [protected] [protected] mat627165klc15651 [protected] [protected] 10 june 2019 malwa tata (Pos114272)

          You are requested, please separate the both fats tags as per the correct details is as below:-

          Registration no. Owner name chassis no. Mobile no. Aadhar no. : email id
          Dl2cba2010 deepak kumar ma3jmt81skd150510 [protected] [protected]
          Hr10ag1554 jai dev singh mat627165klc15651 [protected] [protected] singh. [protected]@gmail.com

          Please help me here.
          Oct 7, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 06, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

          -Nadia
          HDFC Bank Customer Assistance
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            D
            from Mumbai, Maharashtra
            Sep 5, 2019
            Resolved
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            Resolved

            Hi, i have salary account in hdfc 2 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -9333 balance.
            The bank converts my salary account converted into savings account & charged monthly.. Now its 9000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
            I approach branch, but they behaved rudly & refuse to close account.
            Plz juistice to me. 9333 is huge amount to me. What is the solution?
            What is the action will take against this bank.
            Oct 8, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 05, 2019
            HDFC Bank Customer Care's response
            "Dear Customer,

            I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
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              D
              Divyansh_Agrawal
              Sep 5, 2019
              Resolved
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              Resolved

              Address: Vadodara, Gujarat, 390013

              I have opened account and sales person told that i would pay less charges than my current broker.
              But charges are still high and i do not intend to trade by paying so huge charges.
              I am also not getting clear support and rm details from any of the customer care service department of hdfc securities, everyone saying to contact someone else, very very poor services from hdfc securities.
              If issues are not resolved in few days then i will close my account in hdfc securities.
              Oct 8, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 05, 2019
              HDFC Bank Customer Care's response
              "Dear Customer,

              As your query pertains to HDFC Securities, we request you to write to them at [protected]@hdfcsec.com, who will ensure that your query concerning your Trading account is resolved at the earliest.

              -Anay
              HDFC Bank Customer Assistance"
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                M
                Mmayursa
                from Mumbai, Maharashtra
                Sep 5, 2019
                Resolved
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                Resolved

                Address: FLAT NO 406 SHIV PUSPA, INDRA LOK PHASE II BHAYANDAR EAST, Mumbai City, Maharashtra, 401105

                Hi,

                I am holding account salary account with hdfc bank no. On mobile no [protected]

                The credit card with xxxxxxxxx3851 was issued to me. I was told the card is life time free and no maintenance fee is applicable still they charged maintenance fee and also activated smart pay without asking me. I have not used the card still it is activated and they have charged fees.

                14-08-19 i have received the notice asking to pay 4047.86 within 7 days otherwise the amount will be deducted from my saving account. Further on 28-08-09 the amount of 3050.49 has been deducted from my saving account.

                I want reversal of said charges and also want to block the card.

                Thanks,
                Mayur mistry : [protected]
                Oct 9, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 05, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                -Zubin
                HDFC Bank Customer Assitance
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                  R
                  rajendra2910
                  from Yaval, Maharashtra
                  Sep 5, 2019
                  Resolved
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                  Resolved

                  Address: Mr. Rajendra Karbhari Shinde 104, Krishna Kunj Society Near Bank of Baroda Tal-Dahanu Road Dist-Palghar 401602 (Maharashtra), Thane, Maharashtra, 401602

                  I require noc urgently against credit card no-[protected]. As i have closed this credit card many years back. Kindly issue me the noc of the same.
                  I visited mumbai branch for the same. They replied me that you will get it from chennai branch & you have to apply online & you will get it via mail. To give credit card they come to home & for noc we have to contact chennai branch
                  Oct 12, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 05, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 33016802 for further assistance in this regard.

                  -Nadia
                  HDFC Bank Customer Assistance
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                    T
                    tarundey
                    from NEW DELHI, Delhi
                    Sep 5, 2019
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                    Address: 10092

                    I raised a chargeback to HDFC bank for a credit card transaction dated: 7th July 2019 of Rs. 52000.00
                    HDFC given a reference no for: [protected] for inquiry.

                    Merchant already confirmed that they given the acceptance on chargeback to merchant bank. The merchant confirmation email also shared with HDFC. However HDFC neither return my money, nor given me a temporary credit till date inspite of my closed follow up with HDFC. I have sent more than twenty email to HDFC regarding this matter.
                    It is very surprising that HDFC is unable to provide any firm date of return of my money which was already reversed by merchant.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      H
                      Hamrajvirk
                      from Mumbai, Maharashtra
                      Sep 5, 2019
                      Resolved
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                      Resolved

                      Address: Hdfc bank Pillu khera Mandi, jind,Haryana, Jind, Haryana, 126113

                      Dear sir
                      I am an existing customer of your bank at the branch pillu khera mandi district kind haryana. I have been associated with the bank for a long time now and i consider myself a loyal customer of your bank. I am loading this complaint against one of your staff member at pillu khera mandi branch. His name is jai bhagwan as per my knowledge he is currently designated as branch manager. Kindly note the following sad incident that has happened with me and you the judge of it.
                      On 26/8/2019 at around 2:30pm, when i had gone to the hdfc branch to deposit money in to my account. I went to his cabin to talk to him but apparently he was in a bad mood as he almost annoyingly told me to go back i can't help you and he didn't even offered me to take a seat. He said to his guard through him out then i said please close my account then he said to me you can come tomorrow for close your account i don't care about anything these are the words he said to me. I know he is working but if he is not behaving well with his customer then he doesn't have right to be seat on that place. I didn't like his behavior and it proved hdfc bank have a arrogant staff, non cooperative staff, time pass staff mot working properly for customer's. I will be grateful if an amicable decision is provided on my complaint as soon as possible thanks
                      Your sincerely
                      Hamraj singh
                      Ph: [protected]
                      Oct 7, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 06, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We understand that our Branch Official Mr. Manoj Kumar contacted you to address your queries and concerns. We further understand that you are currently out of town and will be visiting the branch at your convenience to discuss the matter further. Please feel free to speak to Mr. Manoj Kumar on [protected] for any further clarification or assistance.

                      -Zubin
                      HDFC Bank Customer Assistance
                      Respected sir / Mam their is nothing left to discuss actually I don't want to go there again and get insulted or harrassed. Because I had already enough hance can you please tell me your bank employees don't have any protocol to follow and other side looks like a customer's satisfaction is not your bank staff goal because it's too late to get the justice for me so can you please explain me are you going to take action against him or you guys wants protect him to do these types misbehaviour with someone else and put your bank customer dealing standard down. Kindly let me know when you going to take strict action against him then no one else get insulted like me otherwise we have a four accounts with your bank from our family members then we are not staying anymore with your bank we will close our account thanks very much sir
                      Your sincerely
                      Hamraj Singh
                      Hammyvirk's reply, Sep 12, 2019
                      Actually this is my new account because I forgot the password of old one and couldn't reset due to system error thanx
                      Ph: 9467444555
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                        N
                        Nvvsreeram
                        from Delhi, Delhi
                        Sep 5, 2019
                        Resolved
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                        Resolved

                        Address: 522202

                        I am N v v sreeram working in sbi life insurance (tenali)-pin-522202.i took a credit card in 2010 at hyderabad i didnt paid any emi up to now.my pan no-AGYPN7699E.it is reflecting on taking a loan and cbil decreased to 328.so please kindly settle my credit card issue.now it is showing 130000/- rupees i have to clear.please less the amount which i can pay it.
                        Contact no-[protected],
                        [protected]
                        Oct 7, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Sep 05, 2019
                        Updated by Nvvsreeram
                        I didnt remember my credit number
                        Verified Support
                        Sep 06, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete concern, last four digits of credit card No. and customer Id along with the registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
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                          V
                          Vidya Bhaskar Gautam
                          from Mumbai, Maharashtra
                          Sep 4, 2019
                          Resolved
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                          Resolved

                          Address: HDFC Bank Ltd Dasuya Road,V.p.o Gardhiwala, Tehsil-Dasuya(Branch code, 2306), 144213
                          Website: www.Hdfc.com

                          I was booked fdr no, [protected] in hdfc bank on date20/02/2019 to 20/02/2020 (25lacs) for one year. But i was break my fdr date 09/07/2019 from meturity date. Hdfc bank debit 9973rs from my fdr amount was 25 lacs & also not credit remaining 19 days interest. As per rules of rbi 0.5% should be deducted.
                          Now it is not understood how a huge amount has been deducted from my fdr.
                          Please remaining balance credit in my account (Sbi 10740) account number [protected]
                          Thanking you
                          Vidya bhaskar gautam
                          V. P. O bhanowal, teh dasuya (Hsp)
                          Punjab (Pin code, 144213)
                          Mobile number [protected]
                          Sep 8, 2019
                          Complaint marked as Resolved 
                          HDFC Bank my Account number was 50100262053511 and customer ID was 126895151 Branch telephone number 9815331111 and MICR code 146240052
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 04, 2019
                          HDFC Bank Customer Care's response
                          "Dear Customer,

                          I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Anay
                          HDFC Bank Customer Assistance
                          Sep 09, 2019
                          Updated by Vidya Bhaskar Gautam
                          Branch manager said that the it is the deduction of systems.We are not fight against system
                          Sep 12, 2019
                          Updated by Vidya Bhaskar Gautam
                          What is the status of my complaint
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                            S
                            sanjay_m001
                            from Bengaluru, Karnataka
                            Sep 4, 2019
                            Resolved
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                            Resolved

                            Address: 560076

                            I have applied hdfc credit card as heard some appreciation from my colleague about this card, even if i have many other cards i have applied for it. My credit score is above 850 and no reason to deny even top range card by any bank but always going for basic card due to security reasons.

                            Dated 8th august 2019 submitted all documents to hdfc representative at my office and he assured delivery of card in one week after that i received few verification call from bank but never they have asked for any doubt or any discrepancy in my details.

                            Now after close to one month once i have not received any card, tried to check my status and it shows declined without any reason. I tried to call representative but unable to do as contact number given not working and customer care unable to to provide information except same line that is written on webpage.

                            I am not desperate for this card but try to raise my voice because it was socking for me that one basic card declined to me in case when any top card can be availed by me.

                            My application no. Cc43531601
                            Executive contact no. [protected]
                            My contact no. [protected]
                            Oct 7, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 05, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Hi, We infer that you wish to have the status of your credit card application. In this regard, we are unable to trace your application records with the details provided in your post. Having said this, we request you to provide the following details to enable us to do the needful. 1. Name as mentioned in the application form 2. The date on which the application was submitted 3. Name of the executive who has collected the application 4. 16 digit Application reference number 5. Place/ Link where the application was applied online. 6. Email id to enable us to review and assist you accordingly.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              A
                              Avanishom60
                              from Gurgaon, Haryana
                              Sep 4, 2019
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                              Address: Gautam Buddh Nagar, Uttar Pradesh

                              Dear sir,

                              I had a card of hdfc bank which i want to closed but bank charged renewal amount 500 in 9th month (Before completing 1 year). When i report this matter then he says it is bank policy.
                              And he levied 400 every month late fee, after all i have done all payment after 6 month. But now bank reject my all loan while i paid all dues and received no dues. Because the late payment is showing in my cibil,
                              Kindly help to remove all late payment showing in my cibil for future.

                              Regards
                              Avanish kumar singh
                              Card ending 4 digit no is 6897
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 05, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 66668102 for further assistance in this regard.

                              -Nadia
                              HDFC Bank Customer Assistance
                              Sep 06, 2019
                              Updated by Avanishom60
                              There is no response in this no [protected], kindly provide other no.

                              Regards
                              Avanish kr singh
                              Sep 06, 2019
                              Updated by Avanishom60
                              I am trying multiple time on this no but there is a fixed line repeating thats all associate are busy, i will get back to you, and please solve my issue asap because it is majour issue and spoil my civil nd i face 4 rejection while apply for loan.
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                                R
                                Ramdas Ghorpade
                                from Pune, Maharashtra
                                Sep 4, 2019
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 413102

                                Dear sir

                                I have get two-wheeler loan no. 15445796. Completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc

                                We need the noc how to proceed further

                                With regards

                                Ramdas j. Ghorpade
                                Mobile : [protected]
                                Oct 7, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 05, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We note that there is an outstanding amount on your loan to be paid. Request you to visit the nearest Retail Loan Service Center for further assistance. For a comprehensive list of Retail Loan Service Center kindly visit the link https://bit.ly/2z67agW

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  K
                                  Karthika R
                                  Sep 4, 2019
                                  Resolved
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                                  Resolved

                                  Address: 6/56, KAMBAR STREET, KANAGAVEL NAGAR, ATHIKULAM,MADURAI- 625007, Madurai, Tamil Nadu, 625007

                                  Hdfc savings account - [protected]
                                  User id : 43320108
                                  Name: s. Karthika
                                  Contact no: +[protected]

                                  Kindly rectify my complaints as soon as possible since i'm out of country, required to do some payments through net banking.

                                  I'm unable to send or add any beneficiary contact through net banking in to my account, not receiving otp to my registered mobile.
                                  Oct 9, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 05, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We note that you have recently initiated the online transaction from your account. Kindly write to [protected]@hdfcbank.com along with transaction details and a screenshot of the error in case of any issue.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    S
                                    soldatchristi
                                    from Mumbai, Maharashtra
                                    Sep 4, 2019
                                    Resolved
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                                    Resolved

                                    Address: 122001

                                    Hdfc has a very archaic process, in terms of loan issuance. Everything is done in person, nothing can be done online.in the day of online and digital banking, hdfc is far behind. I wish i didn't have to deal with hdfc but it is what it is.

                                    So, the reason i am complaining is that hdfc issued a demand draft to me, to give to another company, so that i can foreclose that loan. However, there were 2 problems:

                                    1) instead of "lan" which stands for loan account number, they typed "lna" on the demand draft.

                                    2) they put the wrong company name on the card.

                                    I need this escalated and dealt with promptly.
                                    Oct 7, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 06, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Our official had tried contacting you but was unable to establish contact. Request you to write to [protected]@hdfcbank.com incase for further assistance.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      Bikash chettri subba
                                      from Mumbai, Maharashtra
                                      Sep 4, 2019
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                                      Address: HJ 18 JORA MANDIR PO BAGUHATI, Kolkata, West Bengal, 700059

                                      I was using hdfc credit card, i was going thru some financial crises and cud not make payment, and they have now blocked my salary account without informing me, that is the only account from where i do all my transactions, i have rent to pay, bills to pay, as well as my account is linked with my loan autopay. I am unable to pay anythng, i have to commit suicide and i will clearly make a note against hdfc bank credit department which is responsible for making my life hell. They have not informed my anything regarding this. I somehow arranged money to make their payment and when i got the money in account they simply blocked it. Please help me to get out of this.
                                      HDFC Bank customer support has been notified about the posted complaint.
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