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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 657

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V
vishnu rajankam
from Delhi, Delhi
Sep 4, 2019
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I had a savings account opened for a loan purpose in hdfc in 2018 and the bank informed me that its just for the loan purpose only and will be automatically closed if not user for more than 6 months. Now i got a new job where the company uses hdfc as a salary account. I need to open one, but it shows more than 9000 rs as penalty for not using this account. I need to close this savings account and start a salary account. This is not fair as per rbi guidelines to charge for non usage. I havent used the account at all for more than a year

Account num : [protected]
HDFC Bank customer support has been notified about the posted complaint.
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    G
    gyanendrakumar027
    Sep 4, 2019
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    Address: Chennai, Chennai, Tamil Nadu, 600119

    Hi,
    My application has been lodged in hdfc in may 2019. Still am waiting for my
    Disbursement. After escalation, i have been cornered by the branch and knowingly they are
    Screwing my case and unnecessarily they are delaying. The sale executive who was
    Handling my case who need to be punished and i need valid reason for all these pain which
    I have gone through, so that he should not cheat anybody like this and play with their dream
    And life. Loan is something which we all need at the time or urgency and in difficult times.
    Does rbi support this 4 months delay from hdfc towards my application then i have no
    Words to say. Hdfc bank persons can tell any story but does anything justify this huge
    Amount of time delay. I have all the whats app chats which will show you that i have not
    Been answered promptly till date from bank side and when i will start asking question then
    Am disturbing and irritating them. Who is responsible for my time loss, money loss, mental
    Pain and most important my property loss due to this delay. I need proper action on each
    And everyone from hdfc who are involved and played with me as they have a upper hand
    In this being in bank side. I have raised 3 times in the complaints portal still no body bothers to respond to my case.
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Anindita1980
      from Bengaluru, Karnataka
      Sep 3, 2019
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      Address: 411033

      Hi,

      I have submitted a dispute from in the month of July’19, due to wrong payment of 2, 06, 567.00/- to wrong CC number which is not belongs to HDFC CC. it was a balance transfer from the kotak bank. I have attached the copy of DD for your reference.

      DD was submitted in the month of June, it has been cleared from Kotak, last 2 months I am paying interest amount to HDFC and Kotak both the places.

      I am waiting more than 2 months to resolve this issue but not getting resolution. Too many times I have connected with HDFC customer care and also visited the Pune PCMC branch where I deposited the DD.

      Waiting for issue to be resolve.
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        B
        Binod1953
        Sep 3, 2019
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        Address: House No.11 Sainik Nagar, Satgaon, Assam., 781171
        Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

        My Name is Binod Kumar Nayak and I am continuously trying to register for credit card online for past six months. When I tried registering through online website. it says that this account is already registered, but when try to log in though the same it says that you are not registered for Credit Cards on Net, If you wish to register for our Credit Cards Services: please contact our 24 hour call center for further assistance. I am tryin to contact the customer care they don't guide properly and most the time don pickup. My id is 32703102.
        HDFC Bank customer support has been notified about the posted complaint.
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          P
          PranaySowrab
          from Mumbai, Maharashtra
          Sep 3, 2019
          Resolved
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          Resolved

          Address: Tumkur, Karnataka, 572102

          I have purchased a moblie phone in an outlet and cashback was available on hdfc credit cards and the amount was around about 6000 cashback which hasn't been credited yet first they stated it'll be credited within 180 days maximum but it's been more than 250 days amount hasn't been recieved i tried calling the customer of both samsung india and hdfc bank but got nothing from them
          Oct 4, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 03, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Anay
          HDFC Bank Customer Assistance
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            M
            mdashfaque87
            from Kolkata, West Bengal
            Sep 3, 2019
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            Address: 800004

            Hi,

            I have a salary account in HDFC bank since Sep 2011. Jumbo loan (Rs 11856) auto repayment date is 25th of every month, but due to some personal issue the sufficient amount was not available in my account on 25th Aug'18 that's why auto payment got returned and Rs 11856 went on hold in my salary account. After that I have paid the loan amount through net banking on 1st Sep and also received the confirmation message for the same .
            After that I called on customer care to remove the hold amount but still the same amount is on hold in my salary account and I have to pay my credit card bill on 6th Sep. Request you to kindly remove the hold amount asap and if possible kindly waive off the payment return fee.

            contact no [protected]
            mail id = [protected]@gmail.com
            HDFC Bank customer support has been notified about the posted complaint.
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              C
              Chiru1992
              Sep 3, 2019
              Resolved
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              Resolved

              Address: Tcs-syenergy Park, Survey no 26, Hyderabad, Andhra Pradesh, 500032

              Dear customer care team,

              Since few months funds in my account was on hold by mirevenue hold through gefu. Up on crediting of my salary amount 5782 was put on hold with the date 09 jul 2019.
              Can you please let me know the reason why funds were put on hold?

              Account number :[protected]
              Ifsc :hdfc0003820
              Amount on hod: 5782 (Mirevenue hold through gefu)

              Thank you for your service asap.

              Regards,

              Chiranjeevi. V
              Oct 8, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 04, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Please note that our Branch Official Mr. R.Ramesh Babu tried contacting you on your number but could not reach you. He has therefore emailed you on September 04, 2019 to address your queries and concerns. Please feel free to speak to Mr. R.Ramesh Babu on [protected] for any further clarification or assistance.

              -Nadia
              HDFC Bank Customer Assistance
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                S
                Snehasiiingh12
                from Delhi, Delhi
                Sep 3, 2019
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                Address: Gurgaon, Haryana

                Hello hdfc team,

                By mistaken i have done credit card payment twice as credit card due amount were not get updated.

                Please check my account and refund last bill amount.

                I have already dropped an email to [protected]@hdfcbank.com
                With subject hdfc bank — creditcard payment done twice using my id

                [protected]@gmail.com

                For further details please call me on: [protected]

                Thanks
                HDFC Bank customer support has been notified about the posted complaint.
                Sep 03, 2019
                Updated by Snehasiiingh12
                Hello hdfc team,

                By mistaken i have done credit card payment twice as credit card due amount were not get updated.

                Please check my account and refund last bill amount.

                I have already dropped an email to [protected]@hdfcbank.com
                with subject Hdfc Bank -- creditcard payment done twice using my id

                [protected]@gmail.com

                Thanks
                Verified Support
                Sep 03, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the following URL https://bit.ly/2wwwruX.

                -Nadia
                HDFC Bank Customer Assistance
                Sep 03, 2019
                Updated by Snehasiiingh12
                Hi,

                I am not able to connect with customer care representative.
                IVR system keeps on forwarding me from one to another option.

                Thanks!
                Sneha
                Sep 04, 2019
                Updated by Snehasiiingh12
                Finally i got connected with customer care representative.

                But he was asking for complete credit card number(instead of last 2 digits) to check my details, is it safe to share my complete credit card number with him over call?
                Dear Sir/Team Please provid my Releaving Letter Status I have not Received This From Many days Please Do Needful Regards Mahesh Kumar saini Emp Code 147610
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                  K
                  krishnaladdu143
                  from Hyderabad, Telangana
                  Sep 3, 2019
                  Resolved
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                  Resolved

                  Address: 5-11-1/1, venkateshwara nagar, APHB colony Moula-ali beside playground, Hyderabad, Telangana, 500040

                  Dear team,
                  As i requested for dd (2qty) and bank team not gave proper service delay the delivery of dd and iam unable to use that dd so i went to home branch and request for cancellation before 1 week still i didn't received my refund amount
                  Kindly do needful
                  Dd no 191342
                  Dd no 191340
                  Cust id[protected]
                  Name : ganga krishnakanth
                  Contact no [protected]

                  Regards
                  Krishnakanth ganga
                  +1 photos
                  Oct 8, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 03, 2019
                  HDFC Bank Customer Care's response
                  "Dear Customer,

                  We note that our team has responded to you through email on August 21 2019, vide email Interaction ID: HBL=[protected]. In case of any further clarification or assistance, please feel free to reply to us on email.

                  -Nadia
                  HDFC Bank Customer Assistance"
                  Receiving multiple calls for loans daily which is totally un-necessary. Please help citizens like me who are harassed because of such calls from multiple banks
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                    I
                    India16
                    from New Delhi, Delhi
                    Sep 3, 2019
                    Resolved
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                    Resolved

                    Address: D13 Sector 59, Gautam Buddh Nagar, Uttar Pradesh, 201301

                    From my office hdfc bank atm, i got a torn note of rupees 100.
                    It is half torn and i even showed the same as it came out from atm, into the atm camera.

                    How to exchange that.

                    It came out on 3rd sept 2019 from my office situated atm
                    Address is given in the address field already and i really want to suggest, to please put the currency that is not torn into the atm.

                    This is not good
                    Oct 7, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 03, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We request you to visit the nearest HDFC Bank Branch, Our representative will assist you further. You can visit the given link: https://bit.ly/2Hqff0y to find the nearest HDFC Bank branch near you for further assistance.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      S
                      Sivaram95
                      from Mumbai, Maharashtra
                      Sep 3, 2019
                      Resolved
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                      Resolved

                      Address: Coimbatore, Tamil Nadu, 641035

                      Hi,

                      I am a hdfc bank credit card holder. The bank has auto debited rs 1899 from my credit card number ending with xxxxxxxxxxxx5067 without my authorization on date:30/08/2019.

                      I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

                      Regards,
                      Sivaram bk
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Sivaram,

                      Greetings from OneAssist!!!

                      We regret any inconvenience caused to you.

                      We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

                      Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                      Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                      Looking forward to hear from you.

                      Regards

                      Team OneAssist
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                        R
                        Ron Biate
                        from Satana, Maharashtra
                        Sep 3, 2019
                        Resolved
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                        Resolved

                        Address: Shivneri Nagar Om Hospital, Youtube, Pune, Maharashtra, 411048

                        Cancellation of one assist membership
                        I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 5134 without my concern on date:27/08/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                        Name :-lalrongaka nampui
                        Mobile no. :-[protected]
                        Credit card number ending :-5134
                        Oct 7, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Sep 03, 2019
                        Updated by Ron Biate
                        Even the dial EMI

                        Verified Support
                        Sep 04, 2019
                        HDFC Bank Customer Care's response
                        "Dear Customer,

                        We understand from your mail that you wish to cancel One Assist program enrolled on your card account. We would like to inform you that due to security reasons we are unable to process your request through mail. Hence, we request you to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. We also request you to contact the below mentioned numbers to cancel One Assist Program. India Toll Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in.

                        -Nadia
                        HDFC Bank Customer Assistance"
                        Dear Lalrongaka,

                        Greetings from OneAssist!!!

                        We are sorry to see you go.

                        We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                        We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                        Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                        We appreciate your patience in the interim.

                        Regards

                        Team OneAssist
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                          J
                          Jatin sharma 9871
                          from Delhi, Delhi
                          Sep 2, 2019
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                          Address: Udyog vihar, Gurgaon, Haryana

                          The Bank has charged me Rs 2800 after calling customer care i had word that it was Depository charges on my account with out any information or permission or any notice or msg from any staff or employee of hdfc bank and even nobody informed me about any charges when i opened the account. you are requested to Please take the needful action and refund my amount as soon as possible or let me know what should i needs to be done from my side.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            H
                            Himanshu1992
                            from Delhi, Delhi
                            Sep 2, 2019
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                            Dear sir,
                            Hope you are doing well.!
                            I would like to inform you that it’s more than eight months since i left saffrontech pvt. Ltd. Company. I’m no longer associate with the company or your hdfc salary account. It is illegal to charge for not maintaining the minimum balance. Below are my account details.

                            Name: himanshu
                            A/c no: [protected]
                            Branch: hdfc bank ltd unit no 1 ground floor millennium tower tower a sector 27 gurgaon haryana 122002.
                            Contact number: [protected]

                            I am no longer using any of your hdfc services. I do not need this account due to personal inconvenience.
                            It is showing negative balance (-3500 rs.) due to your non maintenance charges still deducting money from this account a/c no: [protected] on monthly basis.

                            I had visited in hdfc branch but the branch manager has refused my request and behaving such as a rude. This is really inappropriate and irresponsible behavior from a reputed home branch hdfc bank. That manager is not ready to listen anything if someone is requesting for help.

                            So i request you to kindly close my hdfc salary account a/c no: [protected] and do the wave off also because it’s no longer required since i left the company and i don’t want to continue with your services.
                            I have moved to my hometown so it won’t be easy for me to contact home branch for future.

                            I am requesting you to please consider this mail a final, closure of hdfc salary account a/c no: [protected].
                            Your assistance in this regard will be highly appreciated (I am requesting you to please waive off the penalty).
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 03, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                            -Nadia
                            HDFC Bank Customer Assistance
                            Sep 09, 2019
                            Updated by Himanshu1992
                            Dear Sir,

                            I didn't get any revert from your side. It's almost 7 days completed. So look into this matter and resolve it. As soon as possible.

                            Regards,
                            Himanshu.
                            Sep 12, 2019
                            Updated by Himanshu1992
                            Waiting for your response???
                            Please send me a copy of the "NOC " for the settlement that was done on my HDFC Credit card. I would also request you to pls clear my name from CIBIL.
                            rammalu's reply, Aug 30, 2019
                            I would request you to please clear my name from CIBIL as the settlement closed.
                            Dear sir
                            At 16 august ₹59 is charged from my acc and may time they are charging 39₹ or 32₹ per month when i ask about that from hdfc branch people they say this is our service charge.But this charges is deducted from my acc only and they refuse to give my money back

                            need to close account and wave off. - Comment #3526140 - Image #0
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                              R
                              rockstar11
                              from Delhi, Delhi
                              Sep 2, 2019
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                              I had placed an order on 23rd May 8:15 pm via ZOMATO App using a coupon code ZOMATOHDFC where a cashback of 25% of the total bill value (upto Rs. 150 max) was supposed to be credited to my bank account within 90 days. Following are the details:

                              Order number: [protected]
                              Phone no.: [protected]
                              Amount paid: Rs. 568 using HDFC card.
                              Coupon Code applied: ZOMATOHDFC

                              Unfortunately, I did not receive any cashback from HDFC regarding this offer.

                              I have been raising complaints on HDFC portal but there is no option for promotional codes for HDFC. This is such a pathetic service on your end.
                              On contacting zomato, they informed me to contact HDFC as it is a promotional offer from their end.

                              This is not the first time where HDFC provided coupon codes on third party apps for bookings and has not credited the cashback amount to the users. They give us a cashback duration of 90 days so that the user forgets about the cashback offers and it is easy for HDFC to fool their customers.
                              +2 photos
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                shahid quraishi
                                from Sagar, Madhya Pradesh
                                Sep 2, 2019
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                                Address: New Delhi, Delhi

                                To HDFC Bank Credit card manager,
                                Delhi Zone.

                                I have got a call from HDFC bank for Credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 2 3 verification calls one my Mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my NAME/CONTACT NUMBER/ADDRESS details. I did that.

                                Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
                                This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

                                I am highly disappointed with HDFC bank service and Customer care support.
                                Pathetic pathetic.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  Aro_Shiny
                                  from Krishnagiri, Tamil Nadu
                                  Sep 2, 2019
                                  Resolved
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                                  Resolved

                                  Address: 145, Siva sakthi vinayagar koil street, kakkanji colony, vyasarpadi, Chennai, Tamil Nadu, 600039

                                  Bank branch: hdfc bank, dlf ramapuram, chennai

                                  Even though i maintained minimum balance in my account
                                  Suddenly on 30th august 2019 my account has been deducted for the amount of ₹885 without any notification or message. They didn't inform anything regarding this while opening the account. And rs.885 is not a small amount for charging without any notification. Kindly do check and credit the same on my account
                                  Sep 3, 2019
                                  Complaint marked as Resolved 
                                  The Customer care of the bank branch contacted me and they promised me to credit the same and resolved the issue
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 05, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We understand that Mr. Francis.V has contacted you with regards to your query. For further assistance, you may contact him on [protected].

                                  -Nadia
                                  HDFC Bank Customer Assistance
                                  Money deducted but not deposited in merchant's account.
                                  Account no:- [protected]

                                  deducted rs 885 without any notification - Comment #3526394 - Image #0
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                                    D
                                    DINESH VEER Singh
                                    from Delhi, Delhi
                                    Sep 2, 2019
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                                    Address: New Delhi, Delhi, 110087

                                    I applied for HDFC FASTAG on 25th July, 2019 with application acknowledgement no. HFR 192133.
                                    Subsequently, i paid INR 500/ as requiste charges vide my HDFC Credit card.

                                    Regret, after repeated calls to your helpline no.[protected], I am yet to receive my FASTAG.

                                    You are requested to please refund my money immediately.

                                    Thanks,
                                    Dinesh Singh
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                                      D
                                      deytarun
                                      from Delhi, Delhi
                                      Sep 2, 2019
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                                      I raised a chargeback to HDFC bank for a credit card transaction dated: 7th July 2019 of Rs. 52000.00
                                      HDFC given a reference no for: [protected] for inquiry.

                                      Merchant already confirmed that they given the acceptance on chargeback to merchant bank. The merchant confirmation email also shared with HDFC. However HDFC neither return my money, nor given me a temporary credit till date inspite of my closed follow up with HDFC. I have sent more than twenty email to HDFC regarding this matter.
                                      It is very surprising that HDFC is unable to provide any firm date of return of my money which was already reversed by merchant.

                                      I am being harassed by HDFC bank due to unknown reason.

                                      Regards
                                      Tarun Dey
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Niranter Sitaram Sharma
                                        from Chandigarh, Chandigarh
                                        Sep 2, 2019
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                                        Address: Hoshiarpur, Punjab, 144529

                                        I have received a message regarding debit of rs. 6418/- from my credit card ending with 8350 against the hdfc ergo insurance policy for which i have never given my consent nor any body talked to me. I am not at all interested in this policy so request to please stop this and refund my debited amount.
                                        Also note that i have never received this card ending with 8350.

                                        Name : niranter sitaram sharma
                                        Card no ending no : 8350
                                        Amount debited : 6418
                                        HDFC Bank customer support has been notified about the posted complaint.
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