HDFC Bank Complaints & Reviews

I've a direct mutual fund scheme under folio #10011812 i. E. Hdfc small cap
Fund direct growth. I've recently started a new sip plan for inr 500 daily against
Direct growth plan and first sip has been deducted on 26th april, 2019.

I've seen that on 16 aug, 2019, sip amount of 500 has been debited twice
From hdfc bank account (So, in total 500*2 = 1000 has been deducted) for 15
Aug and 16 aug however, it has been credited only once into my mutual fund
Account i. E only 500 inr on 16th aug. The description of that translocation
Says that debit has been happened for 15 aug and 16 aug whereas 15th aug
Was national holiday and stock marked was closed.

Please revert one of the transactions happened on 16th aug back to my
Saving account.

We have applied for personal loan with application number 93141650, the application was approved dated 19/08/2019, after that we had to clarify regarding the blank documents to be signed, and a blank cheque to be provided. As the document itself mentions that no documents should be signed unless it is duly filled, but mr rameson (Sales manager - contact number - [protected]) and dipti (Tele sales executive) forced for a blank document to be signed. After that there was no revert to us, inspite we gave the documents and cheque, now they are saying us the application has been cancelled because documents were not provided but we have provided the same within 2 days of the application approval. Several calling to them, the calls were disconnected by the sales executive and sales manager, and the customer executive is also providing the solution that they cannot do anything inspite of calling the customer complaints twice (No call backs provided twice). Highly unprofessional behaviour and my one month is being wasted for single disbursement due to forcing of blank documents to be signed, look into the matter, otherwise i am strictly taking this to the court

[26/08, 10:47 pm] +[protected]: dear sir
I am an existing customer of your bank at the branch pillu khera mandi district kind haryana. I have been associated with the bank for a long time now and i consider myself a loyal customer of your bank. I am loading this complaint against one of your staff member at pillu khera mandi branch. His name is jai bhagwan as per my knowledge he is currently designated as branch manager. Kindly note the following sad incident that has happened with me and you the judge of it.
On 26/8/2019 at around 2:30pm, when i had gone to the hdfc branch to deposit money in to my account. I went to his cabin to talk to him but apparently he was in a bad mood as he almost annoyingly told me to go back i can't help you and he didn't even offered me to take a seat. He said to his guard through him out then i said please close my account then he said to me you can come tomorrow for close your account i don't care about anything these are the words he said to me. I know he is working but if he is not behaving well with his customer then he doesn't have right to be seat on that place. I didn't like his behavior and it proved hdfc bank have a arrogant staff, non cooperative staff, time pass staff mot working properly for customer's. I will be grateful if an amicable decision is provided on my complaint as soon as possible thanks
Your sincerely
Hamraj singh
Ph: [protected]

[13/09, 2:22 pm] +[protected]: hdfc bank customer care's response, sep 06, 2019
Dear customer,

We understand that our branch official mr. Manoj kumar contacted you to address your queries and concerns. We further understand that you are currently out of town and will be visiting the branch at your convenience to discuss the matter further. Please feel free to speak to mr. Manoj kumar on [protected] for any further clarification or assistance.

-zubin
Hdfc bank customer assistance
[13/09, 2:23 pm] +[protected]:

Respected sir / mam there is nothing left to discuss actually i don't want to go there again and get insulted or harrassed. Because i had already enough hance can you please tell me your bank employees don't have any protocol to follow and other side looks like a customer's satisfaction is not your bank staff goal because it's too late to get the justice for me so can you please explain me are you going to take action against him or you guys wants protect him to do these types misbehaviour with someone else and put your bank customer dealing standard down. Kindly let me know when you going to take strict action against him then no one else get insulted like me otherwise we have a four accounts with your bank from our family members then we are not staying anymore with your bank we will close our account thanks very much sir
Your sincerely
Hamraj singh

I would like close my account from last 2 months still it is shows continuous and getting minus balance for non-maintaining min. Balance amount. I am unable to understand that who will pay this extra amount. Hdfc bank has to take action on this regards.

I have available all related documents for all closing related services from hdfc.

Request to help in this regards....

My account has been debited or can say amount of 896.40 is hold showing mirevenue hold by gefu my name is aakifuzzaman and my salary account with hdfc. It's a rocket science to reach hdfc customer care not able to reach tried many times. Have send email from my net banking didn't get any respond after 72hrs as well. Please release my amount asap as i'm in need of it.

Regards
Aakifuzzaman

I had made a credit card bill payment to a wrong credit card number through phonepe from my hdfc account.
I called the customer care immediately asking them to revert the transaction, they said the receiving party should raise the complaint, even that was done. But no proper action from the bank authorities.
I'ts a hefty amount of 28000 and i want to revert the transaction.
Each customer care assistant says different...

Dear sir/madam,
This is me devendra singh address alwatiya p. O shahganj dist agra, u. P. I have taken bike loan from your bank in 2009 the loan account no was 91571331. I have paid almost all the installments that time i was now aware about the cheque system, the person used to come to get the payment to my home and i have given him the amount rs 1734 ever time, recently i checked my civil its showing my name in civil kindly help me to resolve this issue,

I have received a message today

Dear customer mandate reference no: hdfc[protected] issued to Tradebulls Securities Pvt Ltd with value rs. 100000.00 and frequency ADHO is received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate. Please resolve the issue.

Hi. My name is vinay dutt. I m an ex employee of hdfc bank and my ex employee code was v9606. I have resigned from bank and my
Last working day was 24th june 2019. I have been following up with hr team for my fnf since last 60 days but no resolution yet. They are saying that there is an error in system in my last working date update which is something internally and i do not have to do any thing with same. Every time i ask for fn[censored]pdate they start circulating mail to internal dept for the system error. A humble request to please support me on this so that i can get my fnf and can alsi withdraw my pf.

With reference to the above mentioned subject:
1. On dated 01.09.2019, I have submitted my duly filled application to cc.[protected]@hdfcbank.com and PriorityRedressal.[protected]@hdfcbank.com.

2. On the same day (dated 01.09.2019), I have also called HDFCBANK representative at [protected] around 8 PM, he said sorry and gave the no. [protected]. I have tried this number several times but I could not connect with any representative of HDFCBANK CREDIT card division.

3. Till the time I have not received any response from cc.[protected]@hdfcbank.com.

4. On dated 03.09.2019, I have received following standard cut and paste reply from PriorityRedressal.[protected]@hdfcbank.com:
“Basis your current representation, we are taking up the matter for appropriate review. We shall respond to you in 9 working days and we request you to bear with us in the interim.”

5. I have not find any information/ process on official website of HDFCBANK regarding closure of Credit card permanently. I have only found credit card closure form https://www.hdfcbank.com/assets/pdf/CREDIT-CARD-CLOSURE-FORM.pdf.
On the form it is mentioned that “Duly filled in redemption on coupon to be sent to the following address. HDFC Bank Cards Division, P.O.Box No.8654, Thiruvanmiyur P.O. Chennai - 600 041 “.

6. Due to absence of any proper information regarding closure of hdfcbank credit card. I have sent hard copy of my duly filled application to HDFC Bank Cards Division, P.O.Box No.8654, Thiruvanmiyur P.O. Chennai - 600 041 through India speed post (RE[protected]IN).

7. In reference to tracking details, the letter was delivered to the office of HDFC Bank Cards Division on dated 07.09.2019.

8. On dated 10.09.2019, I have received following text sms from AX-HDFCBK “ Dear Customer, we are in receipt of your letter regarding credit card query and will respond to you shortly-hdfcbank.”

9. My reason to close credit card of hdfcbank permanently: Poor, Pathetic and Non-transparent service of HDFCBANK’ CREDIT CARD.

10. Till the time hdfcbank has not closed my credit card permanently.

I am a HDFC credit card holder. on 06.09.2019 auto debited Rs.1899/ from my credit card ending with 5469 without my consent. I so many times speak with one assist executives cancel my membership I am not interested your services.
but every year they debit money from my card. I don't want this service any more. please refund my debited money. my id 1272720

I have purchased a iphone 6s on 5 th may and there is a offer that we recieve a 10 % cash back after 120 days but its already 120 days over but am not recived any cash back . Kindly resolved my issue asap other wise i see you in the consumer court your guys are lyer . you guys are did not complete your promise

THIS is my account details
Account Holder Name: RAJ KUMAR,
Branch: NOIDA SECTOR 63,
Ac No.: [protected]
IFSC: HDFC0000975

Mobile number : [protected]

I opened a checking account with no minimum balance. But, when i moved to us for higher studies, hdfc converted it to savings account with minum balance of rs.10000 and i had around 9000 in my account at that time. They kept deducting money from my account and now it i snegative balance.

I requested the bank to close my account in person. But, they still did not close my account

Sir i m ur customer and a school teacher. Today your cashier and branch manager miss behave me.
Plz some step against her.. Bank manager talking me with rudely and high volume.. They cashier say give me first some exchange. And they i will cash your check. Then after some time i call my village friend for come in bank with one rupee. And then some time my friend come with one rupee and then your cashier cash my school check.

I have applied for fastag on 27th august, and wallet got activated on 28th. But have not received fastag sticker yet. Made many calls to customer service, most of the time no one will pick, if by any chance they pick no one would have any details on the status. So and so concerned team they want to check not sure if exists or not. Applied online for faster process, now i regret for it, money was also deducted. Since the time it was raised, everyday they assure callback with details, but till now nothing. Pathetic customer care service,

Hi,

I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account around 8k.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : 4213 2802 * 9306

Please resolve this matter asap.

My email : gupta. [protected]@tcs.com

My name is : diptish ranjan behera
Customer id : 74434466
Acc no : [protected]
Mobile number : [protected]
Email id : [protected]@gmail.com

Problem :amount @177 deducted with the narration - inter-brn cash chg incl gst 070919-mir[protected]
See the attached image for more details.

Resolve my problem and let me know the reason.
I hope no need to write any negative comments now or in future.

I dont know why my loan was rejected can u pls tell me the details can i apply againmy name is pinapati christian and my ref num is 94024825 and my phone num is [protected] i submitted all my documents correctly yesterday also verfication completed successfully i just contacted customer care to know the status of my loan they said that it was rejected i want to know the reason behind it

Regalia credit card/priority pass used in airport lounge at hyderabad on 11 may
Charges for same should have been 0 since it is complimentary but the august bill has charges of around 2300 for the same visit.

On the request to reverse the transaction, i was asked by the phone banking guy to take it up with priority pass team. Now priority pass team is asking me to take it up with the bank.

They are just pushing me and i am tired of tracking this.

How can they charge for something which was told to be complementary by both bank and lounge help desk?
And how can they charge me 4 months later on some random date?

I have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my name/contact number/address details. I did that.

Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

I am highly disappointed with hdfc bank service and customer care support.
Pathetic pathetic.