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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 658

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L
Lifepooja
from Mumbai, Maharashtra
Sep 2, 2019
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Address: purapada, agashi, maharashtra, 401303

I had received a call from bank regarding to the job in bank via naukri.com site, they had call me and took telephonic interview and online test also, after that they told to me for paying amount to secure your job, i have paid 88, 250rupees, step by step, then after 15 days process when i have completed all process and received mail offer letter joining & confirmation letter, and training letter also, now they are not responding my calls, i need to recover my all amount.
Oct 4, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2019
HDFC Bank Customer Care's response
Dear Customer,

HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants/candidates and does not collect any fee/registration/ recruitment charges etc for referring and placing applicants/candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee/charges/ payment to them.

-Anay
HDFC Bank Customer Assistance
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    pabboju sudhakshana
    from Mumbai, Maharashtra
    Sep 2, 2019
    Resolved
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    Dear anay

    Have some sense, have a check before u send a response. May i know who invented this so called protected email i’d? How can some one share the cust id publicly? Atleast have you said to share to your mailid to resolve my complaint? Either you share your mailid to my mail id sudhakshana14. [protected]@gmail.com or arrange a callback from your supervisor or else i will post this great reply of hdfc in all the public forums.
    Oct 10, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 03, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

    -Anay
    HDFC Bank Customer Assistance
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      Umang0609
      Sep 2, 2019
      Resolved
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      Resolved

      Address: HDFC BAnk, Chheharta Branch, Amritsar, Amritsar, Punjab, 143105

      Hi team, i am staying in singapore and my indian number was not going to be active.
      So this time when i visited my nearest branch in india and updated my number to my international number after confirming from the bank that i can receive otp on my international number.
      However after coming here i am not receiving any otp on my international number. Please help to resolve this issue.
      Oct 6, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 03, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We request you to initiate a fresh transaction and confirm below details via email if the issue persists

      1. Date/time of the transaction
      2. Step by step screenshot of the transaction
      3. Your registered mobile number.

      -Nadia
      HDFC Bank Customer Assistance
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        R
        romeio
        from Delhi, Delhi
        Sep 1, 2019
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        Address: Jalandhar, Punjab, 144030

        I applied for credit card with application reference no. 19G[protected]W1.
        The status is approved. My address was incorrect so it was undelivered to me. Later I requested for change in address now it is not showing any details. I am unable to track it.
        My Bluedart courier vide airway bill no [protected].
        +2 photos
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          NoorMS19
          from Hoshiarpur, Punjab
          Sep 1, 2019
          Resolved
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          Resolved

          Address: H.No.L-5/189, Street No.5, Shaheed Udham Singh Nagar, Chatiwind Road, Amritsar, 143001

          I erroneously clicked the offed of insta jumbo loan on my credit care, and i i have received a loan amount of rs. 300000/- credit into my savings my savings account on 05.07.19. I received instant jumbo loan rs. 300000 /- for 24 months (Account no.43467xxxxxx6781) in my saving account that time i was not aware about your flat rate of interest. I felt that time it will be reducing but hdfc bank are charging very much so now i have no interest to continue the jumbo loan in future so i want to clear all the pending loan immediately.in this concern i made 5-6 calls[protected],[protected]-2019,[protected] & 01.09.2019) to customer care toll free no[protected] but i did not received right answer from executives secondly executives are not providing correct detail for instance one executive said i have to pay 21000 interest second executive said that i have to pay 3.49 % on balance amount.
          I said to first executive that i paid 200000 in jumbo loan for reducing the balance but she said balance will not be reduced so you can put request for refund of rs. 200000 now on that she made refund request automatically & did not provide correct procedure for closing of jumbo loan.
          Today 01.09.2019 again i called to toll free number & customer care executive (Sunana) received call & said request to close of jumbo loan can not be done & advised to call on 04.09.2019 for closure of jumbo loan.
          This totally harassment by hdfc bank ltd even there is no procedure is mentioned in term & condition
          I request you to cancel the above loan amount 25.08.2019 onwards and request you not to charge my bank charges on the above closure. Kindly close my jumbo loan immediately.

          Malwinder singh
          Oct 11, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 03, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete concern, last four digits of your Credit Card No., along with the registered mobile number & email ID to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Anay
          HDFC Bank Customer Assistance
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            K
            koyamm1975
            from Kottayam, Kerala
            Sep 1, 2019
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            I am holding hdfc bank credit card number ending 3187. The bank has auto debited rs. 1399/-from the above card on[protected] without my concern. I am not interested this service and i don't want this membership any more.
            So cancel the membership and refund the debited amount of rs. 1399/- @ earliest.
            Name. Muhayuddeen koya m
            Credit card no. Last 4 digit. 3187
            HDFC Bank customer support has been notified about the posted complaint.
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              H
              Hardeep9891
              from Mumbai, Maharashtra
              Sep 1, 2019
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              "hdfc", worst bank ever. Previously they deducted amount from my account stating that it is not the salaried account. Fine, i get it changed to salaried account.
              Now they have again deducted 1185 rupees from my account stating something which reads as "mirevenue hold through gefu".

              I don't know what it is.

              Most frustrating thing is tomorrow is my salary day and they will deduct the amount as soon as i'll receive the salary.

              I don't want this amount to be deducted from my account.
              +1 photos
              HDFC Bank customer support has been notified about the posted complaint.
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                Bittu Shamdo
                from Jind, Haryana
                Sep 1, 2019
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                Address: Jind, Jind, Haryana

                Today i visit in atm to know my balance when i check mini statement of my account then i found a transaction of dcd and debited from my account 590 rupees i never use this product or its related anything else please help to credit my balance. It is wrong and false transaction with me it's a bank fraud. Please help me to recredit my balance. I contact to customer helpline but no response
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  manojkuruba494
                  from Delhi, Delhi
                  Aug 31, 2019
                  Resolved
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                  Resolved

                  Hello i need fastag the application reference no. Hfr224971 i need the fastag as soon as possible or within 7 days i need it do not delay it it is urgent or else do refund and give my money back u have not delivered it fast and taking a lot of time to deliver it and the customer service is also not good

                  So plz send my fastag as soon as possible or do a refund
                  Oct 8, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 07, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Please note that your FasTag has been dispatched to your mailing address on September 05, 2019 vide BlueDart AWB No: [protected].

                  -Nadia
                  HDFC Bank Customer Assistance
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                    T
                    Thejus N
                    from Bengaluru, Karnataka
                    Aug 31, 2019
                    Resolved
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                    Resolved

                    I received a call from one assist saying they are from hdfc bank (Firstly please share the information to the customers accurately). Offering me a a lifetime free membership. Even when i told them my card is already on life time free membership. Please stop scamming people of money.

                    Please do the needful cancel the plan and refund the money thank you.

                    Credit card number ending xx1841
                    Sep 6, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Thejus,

                    Greetings from OneAssist!!!

                    We are sorry to see you go.

                    We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                    We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                    Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                    We appreciate your patience in the interim.

                    Regards

                    Team OneAssist
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                      C
                      Catylp
                      from Bengaluru, Karnataka
                      Aug 31, 2019
                      Resolved
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                      Resolved

                      hdfc bank si fail due to insuff bal

                      Address: D.No 6, 2A Main, Ground Floor, Lakshmamma Layout,, Near New Baldwin School, Opp. Rashi Diabetes Center., 560043

                      Dear customer care,

                      Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

                      Kindly reply as soon as possible

                      Hdfc account details :
                      Account number : [protected]
                      Customer id : 67897563

                      Transaction details :
                      Reference number : mir[protected]
                      Narration : si fail due to insuff bal...
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                      V
                      Vishwas Sutar
                      from Mumbai, Maharashtra
                      Aug 31, 2019
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                      Address: Arihant Apartment, Flat No.14, 3rd Floor, Near Aji, Pune, Maharashtra, 411015

                      Cancellation of one assist membership
                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2893 without my concern on date:06/08/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                      Oneassist relationship number : 5032026
                      Name :- vishwas jayram sutar
                      Mobile no. :- [protected]
                      Credit card number ending :- 2893
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Vishwas,

                      Greetings from OneAssist!!!

                      We are sorry to see you go.

                      We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                      We appreciate your patience in the interim.

                      Regards

                      Team OneAssist
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                        P
                        pabboju sudhakshana
                        from Mumbai, Maharashtra
                        Aug 31, 2019
                        Resolved
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                        Resolved

                        Address: HDFC secretariat, Hyderabad, Telangana, 500079

                        Dear team,
                        Iam unable to withdraw my amount as my last working in hdb financial services is[protected] and joining date in karvy fintech pvt ltd is on the same date. When i spoke with the pf department, they says either of the date has to be changed so that i transfer my amount. Hope u could help me in withdrawing my amount as there is a medical emergency in my family.

                        Thanks and regards,
                        Sudhakshana
                        Oct 5, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 31, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
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                          M
                          M.shahid1016
                          Aug 31, 2019
                          Resolved
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                          Resolved

                          Address: Hassan ibn thabit, 56513

                          Hi,
                          I am not getting any of my otp sms on my register mobile number its past two week before i used to get. My mobile number and email id both are register in bank where as i am getting otp on email id but on mobile number i am not.
                          I used to do all my transaction through net banking finding difficult to use.
                          Please you support and solve my problem.
                          Oct 1, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 31, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We can help with that. Please write to [protected]@hdfcbank.com with your account no. or customer ID & registered contact details. Mention this Ref no. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            S
                            Swati Taneja
                            from Jalandhar, Punjab
                            Aug 30, 2019
                            Resolved
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                            Resolved

                            Address: 147001

                            My hdfc account (Account number -[protected]) has been charged again and again with rs 629.08 and rs 893 after 5 days on account of "nter-brn cash chg incl gst 130819-mir[protected]"

                            Please refund back my money of rs 1522 and stop charging money again and again for unnecessary things.

                            A simple cash withdrawal via self cheque has lead to charging of rs 1522. Please refund the money back to my account.

                            Kindly look into the issue and refund my money back.

                            Please note that its nowhere in policies that charges are levied on withdrawl from account from main branch via self cheque.

                            This was a self cheque hence no charges are applicable.

                            Please refund the money else i shall proceed with account closure.
                            Sep 3, 2019
                            Complaint marked as Resolved 
                            Thanks HDFC for looking into the request and resolving the same.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 05, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We understand that our branch official Ms. Harjeet Kaur has contacted you and addressed your query. Do revert to us in case of any pending issue.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              bheem remix
                              from Delhi, Delhi
                              Aug 30, 2019
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                              Address: Hdfc bank House senapati bapat marg lower parel, Mumbai City, Maharashtra, 400013

                              Mera bhi same problem hai proud of quiker job in hdfc bank name in this same problem please help me please refund my money
                              Total amount =23450 rd
                              Add-Bihar, gaya, khizer sarai
                              Proud of hdfc bank ke name par logo ko lutate hai
                              +8 photos
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                                S
                                Subrahmanya MP
                                from Bengaluru, Karnataka
                                Aug 30, 2019
                                Resolved
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                                Resolved

                                Address: 75 2nd Floor 11th Cross NGEF Layout Nagarabhavi, Shree sai Krishna Nilaya, 560072

                                Hi i have brought a policy from hdfc life in the year 2014 when explained it was 5years premium and 10 years term. After getting the policy i got to know it was 10 years premium. I spoke with the agent he told it will be 5 years premium only 10years of term. Now the policy is under lapse status. Who is responsible for this. May i have a resolution for the betrayal from hdfc agent.
                                Oct 18, 2019
                                Complaint marked as Resolved 
                                HDFC Life customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 03, 2019
                                HDFC Life Customer Care's response
                                Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
                                Verified Support
                                Sep 03, 2019
                                HDFC Life Customer Care's response
                                Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
                                Verified Support
                                Sep 12, 2019
                                HDFC Life Customer Care's response
                                Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
                                My name uzmabanu, my policy no. 17024679 lock date 2/9/19 as 30/8/19. Your bvn branch not co oprate me do best to retire my amt.
                                Dear sir,

                                I am prasenjit kumar Roy i worked in HDFC LIFE before 6 months . I would like to withdraw my PF amount, I have update my adhar number so i request you to appruve my Adhar Number

                                Date of joining:2 nd june 2017
                                Date of releaving:31st march 2019
                                Employee code:156990
                                Date of Birth:03/12/1990
                                Branch Location :Bongaigaon, Assam
                                Dear sir
                                i have mailed to service.hdfclife.com but i did not get any response
                                i am facing many problem due to wrong comitment by online hdfc agent (policy broker ), i have call recording, i have chat messeges etc .
                                kindly do the needful to refund my premium amount
                                mob-[protected]
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                                  Kiran babu.R
                                  from Bengaluru, Karnataka
                                  Aug 30, 2019
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                                  Address: Bangaluru, Bangalore, Karnataka, 560102

                                  To hdfc bank credit card manager,
                                  Bangalore zone.

                                  I have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for a credit card there representative visited my place filling in the form and took all my required documents. A couple of days later i got sms with my ref number. Then got 1 or 2 verification calls one my mobile and office numbers.

                                  Then thereafter i have not received any further update from the bank, not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
                                  This is the pathetic and stupid answer, being eligible with authenticating documents they are not giving any reason for my application decline.

                                  I am highly disappointed with hdfc bank service and customer care support.
                                  Pathetic pathetic.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    RanjanaGanesh
                                    from Mumbai, Maharashtra
                                    Aug 30, 2019
                                    Resolved
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                                    Resolved

                                    Address: Ernakulam, Kerala

                                    Hi team,

                                    My self ranjana ganesh

                                    Today 30/08/2019 there is a false transaction happened in debit card.

                                    Rs. 892.50 have been deducted and when i checked the mini statement it showed that it was a dcd transaction. Would request you guys to get the amount again credited in my account. I feel unsecure to use hdfc bank because i feel my money is not secure enough. Tried contacting your customer service but no one answered.
                                    My branch name : hdfc athulya inforpark kochi. Hdfc0002711
                                    Kindly look into this case and get it resolved asap.

                                    Hoping for a prompt reply.

                                    Regards,
                                    Ranjana ganesh
                                    Oct 10, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 30, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete concern, account/customer Id and registered contact details, charges details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Gaurav bhans
                                      from Mumbai, Maharashtra
                                      Aug 30, 2019
                                      Resolved
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                                      Resolved

                                      I did a transaction rs 11, 000 in life style by hdfc credit card as there are 10% offer on 15 june 2019.
                                      I didn't receive the cashback yet. They don't have any option to contact for the same.
                                      I tried to connect my rm multiple time but didn't get any response.

                                      Seems it kind of fraud as people are not tracking their cashback offer or not checking the cc statement.
                                      Oct 11, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 30, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your complete concern, card number/customer Id and registered contact details along with the offer details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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