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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 658

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P
Prashantnamrata
from Mumbai, Maharashtra
Sep 7, 2019
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Address: Bareilly, Uttar Pradesh, 243001

Dear sir,
My uan is[protected] and pf account no. Mh/ban/0045327/000/184419
I want to know status and when amt will be credit
I applied 07aug2019 one month has passed but no response from there i just clearly want to know about my pf status because its very urgent.
When i check status it always shows under process

Thanks and regards,
Prashant khanna
Oct 25, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to exit.[protected]@hdfcbank.com for any clarification or assistance regarding your PF.

-Nadia
HDFC Bank Customer Assistance
Dear Sir,
My UAN-MH/BAN/[protected], I don't remember my password, so whenever I am forgetting password, There it is written that Aadhar card is not linked. My Aadhar card number is[protected], And I wanted to know the status of my PF account. How much money is there.

I request you to send me all the details on my Mail ID.My mail ID [protected]@gmail.com
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    J
    Jith@19
    from Mumbai, Maharashtra
    Sep 7, 2019
    Resolved
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    Resolved

    Address: Madurai, Tamil Nadu, 625009

    My hdfc sb account was in negative figures which was brought to zero on 17/08/2019 on raising complaint for reversing the same and rs. 10, 000 /- was deposited for maintaining the average balance before converting my sb to salary account.

    Immediately on[protected], the same negative figure amount of rs.9, 452/- was debited instantly without any message and approaching the home branch, i wrote a letter stating to refund the entire amount which was debited. But the staff said that only amb charges could be reversed but not gst along with it.

    This is totally unfair, gst charge alone amounts to rs. 1328. The staff first reversed the negative figure to zero then charged the same amount on replenishing the amount with minimum balance.

    On[protected], rs. 531 was debited from the same account due to non maintenance of balance as the message stated, but my balance at the time of deduction was rs.22, 000/-.

    So summing up this i want my refund of rs. 9, 982 into my account as soon as possible.

    Please consider the same, as i am in need of money.
    Oct 12, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 09, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

    -Zubin
    HDFC Bank Customer Assistance
    No action from bank side yet even after repeated mails. It's been more than 17 days I approached the home branch and more than 10 days since I raised complaint on this forum. Please do take necessary steps to solve this issue.
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      P
      Praveen Kumar S K
      from Chennai, Tamil Nadu
      Sep 7, 2019
      Resolved
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      Resolved

      Dear sir,

      I made payment of rs. 16, 125/- on 30/08/2019 through bhim application but amount hasn't credited to the party.

      My customer i'd is 37416219 and account no. Is [protected].

      Transaction i'd is[protected]. Please check and credit the amount to my bank immediately.

      With regards
      Praveen
      Oct 10, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 09, 2019
      HDFC Bank Customer Care's response
      "Dear Customer,

      We would like to inform you that, the referred UPI transaction has been successfully processed at the Bank's end. Sometimes due to technical issue at beneficiary bank end, it may take 2-3 working days for the payment settlement in beneficiary party's account/reversal back to the remitter account. Incase of non-receipt of reversal/beneficiary still denies of having received the funds at their end, within the stipulated time as mentioned above, do write back to us at [protected]@hdfcbank.com with the beneficiary's latest bank account statement (statement with bank logo & account number) to enable us to assist you better.

      -Anay
      HDFC Bank Customer Assistance"
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        S
        Swagata Mondal
        from Dinhata, West Bengal
        Sep 7, 2019
        Resolved
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        Resolved

        Address: 737134

        On 3 rd august 3:30 pm my 3500 rs was deducted from hdfc atm (Singtam branch) but the cash was not coming out from machine, when i go to nearest hdfc (Singtam branch) for complaining this issue, after checking video footage told me to write application & wait 7 days.
        Then after waiting told request rejected and rewrite application wait 7 days, total 4 time i go that branch but nothing happens then told me to call customer care who told me to go to home branch (Gangtok national highway 31 branch).
        Gangtok branch again told me to rewrite application wait 7 days.. But after waiting period nothing happens they even not receiving calls.
        For getting 3500 rs my travel expense become 1000 rs till now.
        My monthly income is less than 9k
        What should i do?

        Samjhana subba
        Contact [protected]
        Oct 10, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Sep 08, 2019
        Updated by Swagata Mondal
        New contact no. is [protected]
        Sep 08, 2019
        Updated by Swagata Mondal
        New contact no is [protected]
        Verified Support
        Sep 08, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your concern with us. Please mention reference number TTU[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          A
          Ashu_aashra
          from Roorkee, Uttarakhand
          Sep 7, 2019
          Resolved
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          Address: Maitri Bagh, Dayalbagh, Agra, 282005

          I request u, kindly get in touch with me and tell me the process how i have to clear. I have never used those card, but as per records i have got hdfc card in 2008, n yes one call i got in 2015 that i have due to card. But no solution. Kindly suggest where i have to deposit and u will provide me noc of the same.

          My mail i'd ashu. [protected]@gmail.com.

          If any contact no required mail me.
          Oct 8, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 07, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TTU[protected] for us to promptly respond to you via e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            V
            vickram arya
            from Bengaluru, Karnataka
            Sep 6, 2019
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            Address: Bangalore, Karnataka, 560078

            Hi sir
            I have a credit card with hdfc from may 2017. It so happens that in between i lost my job and as such was not able to pay my emis and was out of job for 3 plus months. I have been paying them my minimum amount due for past one year i have repeatedly asked them to have a settlement as i have settled my other cards also but they keep blackmailing me as it is my salaried account and the credit card is linked to it. They keep harrasing me saying that they will hold my salary. Now it so happens for two months my minimum due is 18 k which i always pay on 8th as i receive my salary on 7th but this month my salary came on 6th and they deducted the whole amount without informing me. I am completely blank now. I do not see how they can do this without informing me. My phone was switched off due to non-bill payment but they have my mail where they send me that the minimum amount due is 18k. Can they do this without sending a notice. Kindly guide me sir as i do not see any other way other than comitting suicide.
            Oct 12, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 07, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            With regard to your credit card we request you to contact our Debt manager at[protected]/67268002

            -Nadia
            HDFC Bank Customer Assistance
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              H
              Hrudesh Jaiswal
              from Mumbai, Maharashtra
              Sep 6, 2019
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              Address: Mumbai City, Maharashtra

              I have salary account with hdfc bank bank. Bank has put my account on hold because of late credit card payment.

              Now i paid minimum payable amount with confirmation from customer but bank still not release my account.

              I stay in mumbai alone and all my bill are pending due to this hold. Please release my account as soon as possible.

              Account no. [protected]
              Mobile no. [protected]
              Credit card no. [protected].
              Sanghvi square, ghatkopar branch
              HDFC Bank customer support has been notified about the posted complaint.
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                V
                Vishwas Sutar
                from Mumbai, Maharashtra
                Sep 6, 2019
                Resolved
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                Resolved

                Cancellation of one assist membership
                I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2893 without my concern on date:06/08/2019. I am not interested about this service and don't want this membership any more. So cancel the membership on priority and refund this debited amount of rs.1899/- because of bank has charges late amount rs. 500/- due to amount not paid.

                Oneassist relationship number : 5032026
                Name :- vishwas jayram sutar
                Mobile no. :- [protected]
                Credit card number ending :- 2893
                Aug 5, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Regester mobile no
                Please Provide My Final settlement and Pf Kumar saini Emp Id 147610
                Dear Vishwas,

                Greetings from OneAssist!!!

                We are sorry to see you go.

                Your plan has been cancelled on 03rd September and the refund will be initiated within 5 workings to your account from the cancellation date.

                Hope this resolves your issue.

                Regards

                Team OneAssist
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                  S
                  sbankewar
                  from Pune, Maharashtra
                  Sep 6, 2019
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                  Address: Pune, Maharashtra, 412207

                  Dear team,

                  This is really been frustrating experience with hdfc bank.
                  In last 2 month observed charges of around 1700 in negative showing and +270 deducted from my account. I. E. 2000 in last 3 month.

                  I went to wagholi brach to close my account and they told me that go to main brach where you opened your around. Is this really true we have to go home brach and close.

                  I am planning to file a complaint on rbi website against this as it seems bank are earning money from people of india.

                  Request you to help me on this.

                  Regards,
                  Sandip bankewar
                  HDFC Bank customer support has been notified about the posted complaint.
                  Sep 06, 2019
                  Updated by sbankewar
                  My Account number is Account number is [protected].
                  Verified Support
                  Sep 06, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We can help with that. Please write to [protected]@hdfcbank.com with your account no. or customer ID, details of the charges & registered contact details. Mention this Ref no. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
                  Sep 06, 2019
                  Updated by sbankewar
                  Dear Anay,

                  I have sent an email as mentioned.
                  Sep 06, 2019
                  Updated by sbankewar
                  Dear Anay,

                  I am not able to send email.
                  Seems you have provided incorrect email ID.
                  [protected]@hdfcbank.com

                  Please provide me correct email ID
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                    B
                    bhanurawat
                    from Delhi, Delhi
                    Sep 6, 2019
                    Resolved
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                    Resolved

                    Address: gurgaon, 122001

                    Hi,

                    This is the message i recieved from hfc today (06/09/2019) however, i have not given any mandate and i ave not even taken any loan or any credit from the bank.

                    Dear customer mandate reference no: hdfc[protected] issued to visu leasing and finance pvt ltd with value rs. 26250.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

                    Please help.
                    Oct 7, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 06, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    In case the ACH mandate has not been issued by you, kindly visit our nearest branch and submit request for the cancellation of the same. Kindly visit the following URL to access information for the complete address details of our Branches: https://bit.ly/1FVOjPE.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      S
                      samiksha tamore
                      from Amritsar, Punjab
                      Sep 6, 2019
                      Resolved
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                      Resolved

                      Address: Mumbai Suburban, Maharashtra

                      Sir i want to close my hdfc account which is not use for one and half year... And now it's showing negative bal.. I need to contact hdfc bank (Andheri) asap but i live in vadodara and wana close that account. I need to do it very soon.. This is just soo unfair... How can they charge on dormant account.. They should close it when a customer is not willing to use account. So i request you to take a follow-up of all.. And do the action needfully
                      Oct 19, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 06, 2019
                      HDFC Bank Customer Care's response
                      Dear Sir,

                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TTU[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
                      Verified Support
                      Sep 09, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
                      My account is deducted for rup 990 by Google on 4 September 2019 and i received my amount on 5 saptember 2019 but no amount credit in my account only sms is received so plz clear my query as soon as possible
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                        L
                        L.S. Tomar
                        from Delhi, Delhi
                        Sep 6, 2019
                        Resolved
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                        Resolved

                        Address: nc-06 ,in front of SMTI hostel, ARTISAN COLONY, ACC COLONY, KYMORE, KATNI (MP), 483880

                        Dear sir,
                        We are the employee of dac acc public school, kymore. We have the salary account at hdfc bank katni (Mp). But on the 27 august 2019 the bank debit / deducted 885 rs as the annual charges of debit card. But according to the rules and regulations of hdfc bank cooperation no annual charges are applicable for salary account debit card, it completely free.
                        I have been mail to the bank manager for reversing the amount but he is not cooperating,. Sir i want to say you that it is just like a robbery by bank into the customers account. Yet on 06/09/2019 no refund is received by us.
                        If this matter is not resolve in two days then we will move to respected
                        Customers court for justice.
                        Dear sir ensure that this type of robberies are not repeated in future
                        Oct 8, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 06, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We can help with that. Please write to [protected]@hdfcbank.com with your account no. or customer ID, complete issue & registered contact details. Mention this Ref no. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
                        Amount was debited but receiver didn't reach the amount. We already enquire the sundiret customer recharge not done. We pay the amount through credit card by using auto pay . Transition I'd :TLTP98966533
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                          J
                          Jyotsna Gadage
                          from Mumbai, Maharashtra
                          Sep 6, 2019
                          Resolved
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                          Resolved

                          Address: Narayangaon ,junnar road ., Pune, Maharashtra, 410504

                          Hello,

                          I have ordered online product through amazon and payment done through bhim app and from hdfc bank account, but due to some reason i have cancelled ordered and amazon started process of refunding amount but the transaction yet pending from hdfc bank. Almost 4 business working days has been completed but transaction not done. Please check and do need full.

                          Transaction id[protected]
                          Refund processed on date 01 september 2019
                          Sep 14, 2019
                          Complaint marked as Resolved 
                          I have raised complaint for pending refunding amount. Now I have received it after 4 days of complaint
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 07, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Kindly email us at [protected]@hdfcbank.com and share us the date and amount of the transaction that you are referring to and also the share us the refund confirmation email received by you from the merchant with refund details so that we can check and assist you.

                          -Zubin
                          HDFC Bank Customer Assistance
                          Sep 09, 2019
                          Updated by Jyotsna Gadage
                          Hi ziben,

                          Email address that you have provided is in protected format or may incorrect, please check and share again so that I can sent required details on it.

                          Transaction amount 549 rs.
                          And refund started on 01 September 2019 .
                          Sep 10, 2019
                          Updated by Jyotsna Gadage
                          Hi zubin,

                          It gentle reminder,
                          Kindly share correct email address of HDFC bank to share required details .
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                            V
                            from Mumbai, Maharashtra
                            Sep 6, 2019
                            Resolved
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                            Resolved

                            Address: 500089

                            Hi sir - i have an account with hdfc bank from the past 7 years, i was given new chip card from hdfc, which was faulty one and then i raised a complaint for the blockage of the card 15 days back and re-issue of new card and then submitted a written complaint with the ticket number :[protected] still there is no response and ivr is the most worst experience.

                            I am not getting any response from the bank. I am in an impression that hdfc bank is cheating/misleading me with faulty messages /otp for the card which i am not sure to whom that card is with is, and they even respond to emails also.
                            Oct 10, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 06, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have responded to your email on September 06, 2019 vide reference number[protected]. Kindly write back on the same in case of any assistance.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              K
                              kailashg86
                              Sep 6, 2019
                              Resolved
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                              Resolved

                              rd create without my concern

                              Address: 600015

                              Hi my consumer id is 12842795.
                              Rs 1000 has been debited from my saving account without my consent to open rd. Pl credit my amount. I don't want rd account.
                              Who has given the right to open the rd account without my consent. I want complete action against such type of activity. Even bank not provided their branch no to contact. Pl resolve my issue immediately...
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                              from Mumbai, Maharashtra
                              Sep 6, 2019
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 600088

                              Actually, this is not a complaint. I am very much happy with hdfc bank. As i was jobless for past sometime, i couldn't maintain the minimum balance of 10000 rs. So, i think around 2600 rs is debited as fine from my account. Now, i got a job and i can maintain the balance now. I am even planning on taking a personal loan for my marriage from hdfc bank as i have already finished my two wheeler loan with our bank successfully. So, i request you to kindly waive off the fine amount one last time. I do not want to leave the hdfc account as it is and let it close automatically. My customer id is 50560571.
                              Oct 13, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 09, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Our bank official Mr. Nanda Kumar R, has responded to you through email. Please check your email inbox and revert to him in case of any pending issue.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                S
                                Safoora Anam
                                from Hyderabad, Telangana
                                Sep 6, 2019
                                Resolved
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                                Resolved

                                Address: HDFC, 500059

                                These people are keeping the money on hold every now and then.
                                They held 11000 on my account when i called customer support they transfer from one department to other and no one helps. Then one csa agent said you must pay 11000 rs as credit is due so that we release this 11000. When i paid 11000 rs instead of releasing the amount they debited that as well from my account. Now my monthly emi for my personal loan they hold the emi amount and loan department people call to pay emi. Why hold the money when they can debit it from the account. They say pay the amount we will release, who can take chances all the time.

                                On top of that, there is no proper credit card statement provided, on what basis they are charging. If i pay 4000 rs and even if i do not use the card by the end of the month my credit balance is in negative.

                                They also put some random hold stating hold for so xyz reason.

                                Is there someone who can question these people about what they are doing.
                                Sep 6, 2019
                                Complaint marked as Resolved 
                                No, my issue wasn't resolved and still marked as resolved.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Shalinikotian
                                  from Mumbai, Maharashtra
                                  Sep 5, 2019
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                                  Hello,

                                  Have received a message from hdfc on ach debit mandate of 75000 mthly from my account for Ashish securities Pvt Ltd even though I haven’t given any such instructions. Request to look into this matter immediately and cancel or put a stop this fraudulent activities as the customer care is not helping me with this issue hence raising complaint on this forum.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    P
                                    Pallavi 2000
                                    from Delhi, Delhi
                                    Sep 5, 2019
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                                    Address: New Delhi, Delhi

                                    Sir,

                                    1. I had applied for BHARAT credit card of HDFC Bank through online. My application reference No is 19G[protected]N1.

                                    2. After submitting of request through online, Ms Anita[protected], Tele caller of HDFC Bank (Branch Vikaspuri, New Delhi) contacted me on my mobile ([protected]) and asked my details like portfolio / department / source of income / possession of credit/debit card etc for the purpose of eligibility for the said credit card. According to Ms Anita, I was fulfilling all the criteria for issuance of the above said credit card from HDFC Bank. Then, Mr Vikram, Executive of HDFC Bank ([protected]) had come at my residence on 27 Jun 19 and collected the following documents:-

                                    (a) Application Form duly completed in all respect.
                                    (b) A copy of Aadhar Card
                                    (c) A copy of PAN Card
                                    (d) A copy of Salary Slip for the month of May 19
                                    (e) A copy of Axis Bank SB a/c statement of three consecutive months (All the papers were attested by me in the presence of Mr Vikram, Executive)

                                    3. On 12 Jul 19, I learnt through online that I have been DECLINED for the said credit card without giving any reason.

                                    4. I am too much surprised to know that after collecting the form and supporting documents (Govt valuable documents), how I became “ineligible” for the said credit card, whereas before collecting the papers I was eligible for the card.

                                    5. I had contacted the HDFC Bank but no satisfactory reply on the following issues was provided to me:-

                                    (a) What was the reason for delay of processing of my application for credit card
                                    ? (The said form alongwith supporting documents were collected on 27 Jun 19 and it was processed on 09 Jul 19).
                                    (b) Why the actual reason of DECLINING my application been kept hidden ?
                                    (c) Why Mr Vikram, Executive collected the application form along with supporting documents from me, if I was ineligible ?

                                    6. After not getting satisfactory reply, I approached to Mr Manikandan P.S, Manager Grievance Cell for the exact reason for declining for the said credit card. But, once again I have been given a set reply vide Para 3 of e-mail Q. Ref No [protected]. No executive of HDFC Bank had clarified me the exact reason for declining for the said credit card till today.

                                    7. I, therefore, request you to look into the matter and intimate me the actual reason for declining me Bharat Credit Card of HDFC Bank at the earliest.

                                    Thanking you,

                                    Regards,

                                    (Krishna Kumar)
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      Singhjd
                                      from Noida, Uttar Pradesh
                                      Sep 5, 2019
                                      Resolved
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                                      Resolved

                                      Dear sir,

                                      Good afternoon,

                                      My issue is that the two fast tag is activate on my mobile no. The complete details as given below:-

                                      Registration no. Owner name customer id linked account : chassis no. Mobile no. Aadhar no. : activation date pos details
                                      Dl2cba2010 deepak kumar [protected] [protected] ma3jmt81skd150510 [protected] [protected] 04 may 2019 ca shivagi marg (Pos[protected]
                                      Hr10ag1554 jai dev singh [protected] [protected] mat627165klc15651 [protected] [protected] 10 june 2019 malwa tata (Pos114272)

                                      You are requested, please separate the both fats tags as per the correct details is as below:-

                                      Registration no. Owner name chassis no. Mobile no. Aadhar no. : email id
                                      Dl2cba2010 deepak kumar ma3jmt81skd150510 [protected] [protected]
                                      Hr10ag1554 jai dev singh mat627165klc15651 [protected] [protected] singh. [protected]@gmail.com

                                      Please help me here.
                                      Oct 7, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 06, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                      -Nadia
                                      HDFC Bank Customer Assistance
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