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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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18420
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HDFC Bank reviews & complaints page 661

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H
Hardeep9891
from Mumbai, Maharashtra
Sep 1, 2019
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"hdfc", worst bank ever. Previously they deducted amount from my account stating that it is not the salaried account. Fine, i get it changed to salaried account.
Now they have again deducted 1185 rupees from my account stating something which reads as "mirevenue hold through gefu".

I don't know what it is.

Most frustrating thing is tomorrow is my salary day and they will deduct the amount as soon as i'll receive the salary.

I don't want this amount to be deducted from my account.
HDFC Bank customer support has been notified about the posted complaint.
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    Bittu Shamdo
    from Jind, Haryana
    Sep 1, 2019
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    Address: Jind, Jind, Haryana

    Today i visit in atm to know my balance when i check mini statement of my account then i found a transaction of dcd and debited from my account 590 rupees i never use this product or its related anything else please help to credit my balance. It is wrong and false transaction with me it's a bank fraud. Please help me to recredit my balance. I contact to customer helpline but no response
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      manojkuruba494
      from Delhi, Delhi
      Aug 31, 2019
      Resolved
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      Resolved

      Hello i need fastag the application reference no. Hfr224971 i need the fastag as soon as possible or within 7 days i need it do not delay it it is urgent or else do refund and give my money back u have not delivered it fast and taking a lot of time to deliver it and the customer service is also not good

      So plz send my fastag as soon as possible or do a refund
      Oct 8, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 07, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      Please note that your FasTag has been dispatched to your mailing address on September 05, 2019 vide BlueDart AWB No: [protected].

      -Nadia
      HDFC Bank Customer Assistance
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        T
        Thejus N
        from Bengaluru, Karnataka
        Aug 31, 2019
        Resolved
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        Resolved

        I received a call from one assist saying they are from hdfc bank (Firstly please share the information to the customers accurately). Offering me a a lifetime free membership. Even when i told them my card is already on life time free membership. Please stop scamming people of money.

        Please do the needful cancel the plan and refund the money thank you.

        Credit card number ending xx1841
        Sep 6, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Thejus,

        Greetings from OneAssist!!!

        We are sorry to see you go.

        We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

        We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

        Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

        We appreciate your patience in the interim.

        Regards

        Team OneAssist
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          C
          Catylp
          from Bengaluru, Karnataka
          Aug 31, 2019
          Resolved
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          Resolved

          hdfc bank si fail due to insuff bal

          Address: D.No 6, 2A Main, Ground Floor, Lakshmamma Layout,, Near New Baldwin School, Opp. Rashi Diabetes Center., 560043

          Dear customer care,

          Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

          Kindly reply as soon as possible

          Hdfc account details :
          Account number : [protected]
          Customer id : 67897563

          Transaction details :
          Reference number : mir[protected]
          Narration : si fail due to insuff bal...
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          Vishwas Sutar
          from Mumbai, Maharashtra
          Aug 31, 2019
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          Address: Arihant Apartment, Flat No.14, 3rd Floor, Near Aji, Pune, Maharashtra, 411015

          Cancellation of one assist membership
          I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2893 without my concern on date:06/08/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

          Oneassist relationship number : 5032026
          Name :- vishwas jayram sutar
          Mobile no. :- [protected]
          Credit card number ending :- 2893
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Vishwas,

          Greetings from OneAssist!!!

          We are sorry to see you go.

          We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

          We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

          Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

          We appreciate your patience in the interim.

          Regards

          Team OneAssist
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            P
            pabboju sudhakshana
            from Mumbai, Maharashtra
            Aug 31, 2019
            Resolved
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            Resolved

            Address: HDFC secretariat, Hyderabad, Telangana, 500079

            Dear team,
            Iam unable to withdraw my amount as my last working in hdb financial services is[protected] and joining date in karvy fintech pvt ltd is on the same date. When i spoke with the pf department, they says either of the date has to be changed so that i transfer my amount. Hope u could help me in withdrawing my amount as there is a medical emergency in my family.

            Thanks and regards,
            Sudhakshana
            Oct 5, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 31, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
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              M
              M.shahid1016
              Aug 31, 2019
              Resolved
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              Resolved

              Address: Hassan ibn thabit, 56513

              Hi,
              I am not getting any of my otp sms on my register mobile number its past two week before i used to get. My mobile number and email id both are register in bank where as i am getting otp on email id but on mobile number i am not.
              I used to do all my transaction through net banking finding difficult to use.
              Please you support and solve my problem.
              Oct 1, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 31, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We can help with that. Please write to [protected]@hdfcbank.com with your account no. or customer ID & registered contact details. Mention this Ref no. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Manoj
              HDFC Bank Customer Assistance
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                S
                Swati Taneja
                from Jalandhar, Punjab
                Aug 30, 2019
                Resolved
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                Resolved

                Address: 147001

                My hdfc account (Account number -[protected]) has been charged again and again with rs 629.08 and rs 893 after 5 days on account of "nter-brn cash chg incl gst 130819-mir[protected]"

                Please refund back my money of rs 1522 and stop charging money again and again for unnecessary things.

                A simple cash withdrawal via self cheque has lead to charging of rs 1522. Please refund the money back to my account.

                Kindly look into the issue and refund my money back.

                Please note that its nowhere in policies that charges are levied on withdrawl from account from main branch via self cheque.

                This was a self cheque hence no charges are applicable.

                Please refund the money else i shall proceed with account closure.
                Sep 3, 2019
                Complaint marked as Resolved 
                Thanks HDFC for looking into the request and resolving the same.
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 05, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We understand that our branch official Ms. Harjeet Kaur has contacted you and addressed your query. Do revert to us in case of any pending issue.

                -Nadia
                HDFC Bank Customer Assistance
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                  B
                  bheem remix
                  from Delhi, Delhi
                  Aug 30, 2019
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                  Address: Hdfc bank House senapati bapat marg lower parel, Mumbai City, Maharashtra, 400013

                  Mera bhi same problem hai proud of quiker job in hdfc bank name in this same problem please help me please refund my money
                  Total amount =23450 rd
                  Add-Bihar, gaya, khizer sarai
                  Proud of hdfc bank ke name par logo ko lutate hai
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                    S
                    Subrahmanya MP
                    from Bengaluru, Karnataka
                    Aug 30, 2019
                    Resolved
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                    Resolved

                    Address: 75 2nd Floor 11th Cross NGEF Layout Nagarabhavi, Shree sai Krishna Nilaya, 560072

                    Hi i have brought a policy from hdfc life in the year 2014 when explained it was 5years premium and 10 years term. After getting the policy i got to know it was 10 years premium. I spoke with the agent he told it will be 5 years premium only 10years of term. Now the policy is under lapse status. Who is responsible for this. May i have a resolution for the betrayal from hdfc agent.
                    Oct 18, 2019
                    Complaint marked as Resolved 
                    HDFC Life customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 03, 2019
                    HDFC Life Customer Care's response
                    Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
                    Verified Support
                    Sep 03, 2019
                    HDFC Life Customer Care's response
                    Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
                    Verified Support
                    Sep 12, 2019
                    HDFC Life Customer Care's response
                    Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
                    My name uzmabanu, my policy no. 17024679 lock date 2/9/19 as 30/8/19. Your bvn branch not co oprate me do best to retire my amt.
                    Dear sir,

                    I am prasenjit kumar Roy i worked in HDFC LIFE before 6 months . I would like to withdraw my PF amount, I have update my adhar number so i request you to appruve my Adhar Number

                    Date of joining:2 nd june 2017
                    Date of releaving:31st march 2019
                    Employee code:156990
                    Date of Birth:03/12/1990
                    Branch Location :Bongaigaon, Assam
                    Dear sir
                    i have mailed to service.hdfclife.com but i did not get any response
                    i am facing many problem due to wrong comitment by online hdfc agent (policy broker ), i have call recording, i have chat messeges etc .
                    kindly do the needful to refund my premium amount
                    mob-[protected]
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                      K
                      Kiran babu.R
                      from Bengaluru, Karnataka
                      Aug 30, 2019
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                      Address: Bangaluru, Bangalore, Karnataka, 560102

                      To hdfc bank credit card manager,
                      Bangalore zone.

                      I have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for a credit card there representative visited my place filling in the form and took all my required documents. A couple of days later i got sms with my ref number. Then got 1 or 2 verification calls one my mobile and office numbers.

                      Then thereafter i have not received any further update from the bank, not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
                      This is the pathetic and stupid answer, being eligible with authenticating documents they are not giving any reason for my application decline.

                      I am highly disappointed with hdfc bank service and customer care support.
                      Pathetic pathetic.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        RanjanaGanesh
                        from Mumbai, Maharashtra
                        Aug 30, 2019
                        Resolved
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                        Resolved

                        Address: Ernakulam, Kerala

                        Hi team,

                        My self ranjana ganesh

                        Today 30/08/2019 there is a false transaction happened in debit card.

                        Rs. 892.50 have been deducted and when i checked the mini statement it showed that it was a dcd transaction. Would request you guys to get the amount again credited in my account. I feel unsecure to use hdfc bank because i feel my money is not secure enough. Tried contacting your customer service but no one answered.
                        My branch name : hdfc athulya inforpark kochi. Hdfc0002711
                        Kindly look into this case and get it resolved asap.

                        Hoping for a prompt reply.

                        Regards,
                        Ranjana ganesh
                        Oct 10, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 30, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete concern, account/customer Id and registered contact details, charges details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
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                          G
                          Gaurav bhans
                          from Mumbai, Maharashtra
                          Aug 30, 2019
                          Resolved
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                          Resolved

                          I did a transaction rs 11, 000 in life style by hdfc credit card as there are 10% offer on 15 june 2019.
                          I didn't receive the cashback yet. They don't have any option to contact for the same.
                          I tried to connect my rm multiple time but didn't get any response.

                          Seems it kind of fraud as people are not tracking their cashback offer or not checking the cc statement.
                          Oct 11, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 30, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your complete concern, card number/customer Id and registered contact details along with the offer details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            A
                            Arwa7860
                            from Mumbai, Maharashtra
                            Aug 30, 2019
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                            Address: Mindspace opp off Infinity mall malad west link road, Mumbai City, Maharashtra, 400064

                            Hi team,

                            I am having salary account and without informing me hdfc bank deducted the debit card fees and i am using account since 2-3 years and there was no deduction about before.
                            Everytime they charge for online transaction if i do neft or imps.
                            Very bad service sometimes i am not getting and transaction details via sms..
                            I want reversal of amount otherwise i will switch other bank
                            HDFC Bank customer support has been notified about the posted complaint.
                            Aug 31, 2019
                            Updated by Arwa7860
                            Hi team

                            I am sharing the debit card which was charged twice in 1 year..i had already send 1 screenshot and send other one..

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                              A
                              Akshay MaLvïya
                              from Noida, Uttar Pradesh
                              Aug 30, 2019
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                              Hello,

                              I applied for hdfc money back credit card for 4 - 5 times but its always show it's declined without any reason. I applied through online application form on august 26, 2016 and i submitted all the documents required for credit card also my verification is done by hdfc agent. Kindly provide me proper details of my application.

                              Kindly process if it is possible.

                              Name - akshay raj parmar
                              Application no. Dcc[protected]
                              Mobile no. - [protected]
                              Oct 10, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 31, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We infer that you wish to have the status of your credit card application. In this regard, we are unable to trace your application records with the details provided in your post. Having said this, we request you to provide the following details at [protected]@hdfcbank.com to enable us to do the needful. 1. Name as mentioned in the application form 2. The date on which the application was submitted 3. Name of the executive who has collected the application 4. Contact details of the executive 5. 16 digit Application reference number 6. Place/ Link where the application was applied online. 7. Email id to enable us to review and assist you accordingly. Mention this Ref no. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                Ğ
                                Ğőüřåv Biswas
                                from Delhi, Delhi
                                Aug 30, 2019
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110013

                                To hdfc bank credit card manager,
                                New delhi.

                                My self gourav, i got a call from hdfc bank for a credit card 10 days ago, he told me about the offers and benefits and then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. 4 days later, i received an sms with my referee number. They did physical verification with 2 or 3 verification calls.

                                Then thereafter i have not received any further update from bank not a mail or call. Then i check online application status. My application status shown declined, without any reason.
                                After checking all the eligibility with authentic documents, how are they rejecting my application?

                                I am highly disappointed with hdfc bank service and customer care support. Please do the needful

                                Application no. Cc44036658
                                Ref. No. 19h[protected]n1
                                Contact no. [protected]

                                Thanks & regarsd
                                Gourav
                                Oct 7, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Sep 03, 2019
                                Updated by Ğőüřåv Biswas
                                Please solve ASAP. I can provide all the documents whatever required.
                                If any issue please inform then I have to apply another bank credit card.

                                Application no. Cc44036658
                                Ref. No. 19h[protected]n1
                                Contact no. [protected]
                                Email Id: gouravbiswas.[protected]@gmail.com

                                with regards
                                Gourav
                                Verified Support
                                Sep 04, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet internal criteria of the bank.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  R
                                  Rakesh Soma
                                  Aug 30, 2019
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                                  Address: 500062

                                  Hi team,

                                  I have applied home loan which took almost 3 months to get it approved after providing all documents for two houses which is north part and south part i dont know what issue they have done got approval as one both the home are under one home loan, at the time of disbursement when i asked they told some mistake has happened from back end team we need 10 days time to clear it then again they applied one more loan stating 2 houses.

                                  Now its more then 4 months they have still not process anything.

                                  Because of this issue i paid extra 4 lakhs to the builder as a note of delay.

                                  Application charged: 11900 to hdfc bank which was also not refunded.

                                  Other bank provided me separate loans with in 15 to 20 days with same documents which i have provided to hdfc.

                                  I have been writing to hdfc complaint but not receiving any support.

                                  I request you to please help resolve when customers...

                                  People involved :

                                  Amit garg, ajay kumar gubbala, a. Srinivas, srinivas reddy, bharat ranmarayan, neha suresh, suman.

                                  Loan application no.: new loan:[protected], old loan:[protected]
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                                    M
                                    MohammedMomin
                                    from Sambalpur, Odisha
                                    Aug 30, 2019
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                                    Address: 754029

                                    Inter-brn cash chg incl gst 280819-mir[protected] amount deducted 356.36. Why?

                                    I wasnt even made aware of any such charges. Can you please let me know what happened? This is completely unethical you have all been deducation huge sum of money from the accounts of your loyal customers. Any i will visit branch and raise a complain about this if not resolved i can always close a account.

                                    Account number: [protected]

                                    Hdfc bank, athgarh branch
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      V
                                      Vivek.SS
                                      from Delhi, Delhi
                                      Aug 30, 2019
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                                      Address: 500040

                                      Dear team,

                                      I tried to book a ticket on 07-jan-19 through bharatqr scan & pay (In payzapp) but booking failed twice and amount of rs. 2097 was deducted from bank twice and the ticket got successfully booked in third attempt.

                                      I raised complaint with [protected]@irctc.co.in regarding the same and they have refunded the amount on 09-jan-2019 via below mention transaction ids:

                                      Transaction id: [protected]

                                      S. No :1
                                      Rfnd amt :2050.98
                                      Status :refunded
                                      Bank name :bharat qr (Powered by atom)
                                      Settlementid :[protected]
                                      Actual refund date :09-jan-2019
                                      Remarks :success
                                      Rfnd type :full refund
                                      Bank rfnd txn id :74506219009000006231816

                                      Transaction id: [protected]

                                      S. No :2
                                      Rfnd amt :2050.98
                                      Status :refunded
                                      Bank name :bharat qr (Powered by atom)
                                      Settlementid :[protected]
                                      Actual refund date :09-jan-2019
                                      Remarks :success
                                      Rfnd type :full refund
                                      Bank rfnd txn id :74506219009000006233358
                                      HDFC Bank customer support has been notified about the posted complaint.
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