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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 661

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V
Venkatamithun
from Hyderabad, Telangana
Aug 29, 2019
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Hi,

I have applied a fastag for my vehicle on[protected] after the payment details i have not received any hfr number nor my application. I have called the customer care and they said to forward the issue through mail to fastag. [protected]@insolutionsglobal.com i have forwarded the mail 3 times but did not get any reply.

After forwarding the mail i called the customer care they said that we have received your mail and revert you back shortly. When i called them again they said that we have not received your mail.

Look on to this issue and revert me back asap.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, Vehicle Registration Number, Fastag Reference Number and registered contact details to [protected]@hdfcbank.com with Ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Sep 03, 2019
Updated by Venkatamithun
Hi,

Some fields in your comment shows protected how to view them
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    B
    Bald
    from Chandigarh, Chandigarh
    Aug 29, 2019
    Resolved
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    Resolved

    Address: H NO 16 WARD NO 47 SANT FATEH, SINGH NGR MODEL TOWN, Ludhiana, Punjab, 141002

    Cancellation of one assist membership
    I am a hdfc bank credit card holder. The bank has auto debited rs.1899/- from my credit card number ending with6069 without my concern on date:22/10/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

    Oneassist relationship number : [protected]
    Name :- baldev singh
    Mobile no. :-[protected]
    Oct 7, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 29, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We have reviewed your comments expressed and request you to contact One Assist directly in the Toll-free numbers as mentioned below and our Phone Banking Officers will be glad to assist you on cancellation. Alternate No.[protected] or write to [protected]@oneassist.in

    -Anay
    HDFC Bank Customer Assistance
    Dear Baldev,

    Greetings from OneAssist!!!

    We regret any inconvenience caused to you.

    We are unable to locate your account, as the mobile number given is protected. Hence, request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

    Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

    Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

    Looking forward to hear from you.

    Regards

    Team OneAssist
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      N
      Niranter Sitaram Sharma
      from Chandigarh, Chandigarh
      Aug 29, 2019
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      Address: KPL COLONY, 144529

      Ancellation of one assist membership

      I am a hdfc bank credit card holder. The bank has updated my account and has asked for a payment of rs. 1899/- for one assist membership from my credit card number ending with 8350 without my concern and even insisting that we do not want it. This is the 2nd year happening with me. I am not at all interested in this service and don't want this membership any more. So cancel the membership and refund this debited amount.

      Oneassist relationship number : 2573921
      Name :- niranter sitaram sharma
      Mobile no. :- [protected]/[protected]
      Credit card number ending :- 8350
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Niranter,

      Greetings from OneAssist!!!

      We are sorry to see you go.

      We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

      We appreciate your patience in the interim.

      Regards

      Team OneAssist
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        S
        Saketh Chowdary
        from Lucknow, Uttar Pradesh
        Aug 29, 2019
        Resolved
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        Resolved

        Address: 524401

        Hi, i have salary account in hdfc 3 years back when i was working at that time. After that i changed company & they provided other bank account. My hdfc exsisted old salary account showing -2500 balance.
        The bank converts my salary account converted into savings account & charged monthly.. Now its 2500 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.

        Plz juistice to me. 2500 is huge amount to me. What is the solution?
        What is the action will take against this bank.
        Oct 1, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Aug 29, 2019
        Updated by Saketh Chowdary
        last month i raised a complaint. but the issue is not solved yet. but in your status it is showing solved.
        HDFC tada branch manager is not mailing me the closure form
        Verified Support
        Aug 29, 2019
        HDFC Bank Customer Care's response
        Dear customer,

        We would like to inform you that there is an outstanding charge [AMB, Insta alert etc...] on your account to be recovered.

        Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

        For further assistance on your outstanding charges, we request you to visit your account branch.

        -Nadia
        HDFC Bank Customer Assistance
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          A
          amegh
          from Indore, Madhya Pradesh
          Aug 29, 2019
          Resolved
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          Resolved

          inter-brn-cash - chg incl gst. (deduct amount without my knowledge)

          Address: rajjmohalla branch HDFC BANK indore, Indore, Madhya Pradesh

          Dear hdfc bank

          This is to inform you that i am the customer of rajjmohalla branch indore.

          I dont have any contact with you and not getting any revert on my mail from your side

          I have an salaried account n saving account in hdfc bank

          When i checked my account statement, i see a transaction of 2330rs deducted from my bank account with the name of inter-brn-cash - chg incl gst.
          br...
          +1 photos
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          A
          Arun Kumar ct
          from Mumbai, Maharashtra
          Aug 29, 2019
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          Address: 560068

          Hi team i received a msg from hdfc bank stating mandate reference number issued to asish security private limited 15000 rupees

          I haven't given any mandate reference kindly resolve my issue please

          My number- [protected]
          Customer I'd[protected]
          +1 photos
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            A
            anilvish007
            from Mumbai, Maharashtra
            Aug 29, 2019
            Resolved
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            Resolved

            Dear bank,

            On 28 aug, amount 590 is deducted from my account. Ref no is mir[protected]. Without any notification or prior intimation hdfc bank deducted the balance of 590 from my account.
            It happen first time with me.
            Please why you people deduct the balance before any intimation.
            Please refund the amount as soon as possible and the quick action.

            Thank

            Anil
            +1 photos
            Oct 1, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 29, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete concern, account/customer Id and registered contact details along with the details of the charges to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Saanjuli Rathi
              from Mumbai, Maharashtra
              Aug 28, 2019
              Resolved
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              Resolved

              Hi I had used my HDFC card to order using Zomato on 16 may where there was an offer on HDFC card according to which there will be 150 cashback within 90 days but still I haven't get any money or any reply .
              I contact with Zomato but they said me to contact with the bank..
              Can you let me know the correct person to contact as soon as possible or check at your end
              Oct 1, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 28, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your complete concern, account number/card number and registered contact details along with the offer details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
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                O
                omkar khalapurkar
                from Mumbai, Maharashtra
                Aug 28, 2019
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                Address: Thane, Maharashtra, 401303

                Dear Hdfc team

                Dear Applicant Your HDFC Bank Credit Card App ref no 19H[protected]W1 is approved in principle subject to Internal Checks. 16-08-19

                We have completed processing your HDFCBank CreditCard App 19H[protected]W1. It's Received 22-07-19 this sms

                I am checking status of my Hdfc credit card it was showing declined Why I need reason.. And l need SMS also and email also.. As soon as possible
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  V
                  Vignesh Venkatakumar
                  from Chennai, Tamil Nadu
                  Aug 28, 2019
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600042

                  My hdfc credit card expired on june 2019 and new card was sent to my old office address and it got returned because i dont work there anymore.

                  Also i send the address change request letter to tiruvanmiyur branch for credit card. No reply at all (Its been a month)

                  My blue dart awb : # [protected]

                  Please contact me
                  Mo. [protected]
                  Email : [protected]@gmail.com
                  Sep 29, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 29, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We note that as on date we are not in receipt of the change of address form. To change the contact detail in your credit card account we request you to send completed change of contact detail form to our mailing address. You can download the form from the below link along with any one of the Self Attested Proof like Passport/Driving License/Voters ID. Please send the completed form to our mailing address mentioned below HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 041.

                  -Nadia
                  HDFC Bank Customer Assistance
                  HDFC bank is most fraud bank it cut money from my account almost everyday, I was shocked when I have seen my bank account amount in minus. They cut my amount last month on the name of MIR and now everyday on the name of returning of fund sometimes 590 rs, some times 251. And now I am having -928 rs in my account that is very shocking.

                  credit card returned due to address change - Comment #3523207 - Image #0
                  credit card returned due to address change - Comment #3523207 - Image #1
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                    K
                    Kunnjan Sonii
                    from Mumbai, Maharashtra
                    Aug 28, 2019
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                    Address: 400092

                    Dear Sir/Ma’am,

                    I have been lately harassed by a collection representative name called suraj and I another lady from personal loan department. Firstly they threaten me to pay ( you can listen to the monitored calls) they call me atleast 20-25 times a day... even after telling them that I am unemployed and I will make the payment next month. If I don’t answer their calls they call me from their personal mobile number and asks me to make the payment of this is how it’s going to be I wouldn’t be thinking twice before filling a law suit. It’s a request to please look into this matter
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      srdevendra
                      from Delhi, Delhi
                      Aug 28, 2019
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                      Address: Plot No. TZ-2 & 2A, Sector Tech Zone, Yamuna Expressway, Greater Noida, Uttar Pradesh, Gautam Buddh Nagar, Uttar Pradesh, 201308

                      I am Devendra Singh and my contact no is +91 [protected]
                      I am very disappointed to write this mail on behalf of my hdfc personal banker "Prerna monga" her no is [protected] and also on behalf of costumer service support provided by HDFC bank. Very sadly to tell I spoke only one or two times with my personal banker ("Prerna Monga") regarding my debit card issue but she doesn't able to solve my issue and after that she did't pick my call as I call many times on the same no provided by hdfc bank.

                      Thanks
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sahil Gumber
                        from Gurgaon, Haryana
                        Aug 28, 2019
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                        Address: New Delhi, Delhi, 110058

                        I have been getting messages from collections agents from HDFC after failing to miss 1 minimum payment and and the second bill is now due for 31st august.

                        They are constantly messaging me and i have told them that i will clear the minimum due as per the latest bill by 31st august and they are still messaging me 3-4 times a day.

                        I kept on telling them that I am waiting for some money to come in but the kept on sating that we will call on the alternate number and will also reach up to my office.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          J
                          jenjesus
                          from Pune, Maharashtra
                          Aug 28, 2019
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                          Due to some personal reasons, I was one month overdue of my personal loan EMI. I told them I will clear all the dues by 3rd September because I will be paid by that date. Still, this lady Mamta sent few people to my house to create a ruckus and on the call, she started bad mouthing me. I am wondering how HDFC can share our personal details with these scoundrels and let them harass us. This has caused mental harassment to me and my family. I need immediate intervention in this regard.
                          Thanks.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            V
                            Vimaln15
                            from Nagpur, Maharashtra
                            Aug 28, 2019
                            Resolved
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                            Resolved

                            Address: EVERSHINE CITY, VASAI(east), Thane, Maharashtra, 401208

                            I am vimal nair, i wanted to inform the hdfc bank that i will be lodging a complaint in the police department for harrassment. They are harrassing my mom, when she's alone they come and stand at the door.. According to the annexure they are not following the rules, they crossed all the limits my mother is a asthmatic patient... They just don't bother...
                            Oct 7, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 29, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/02 for any queries in this regard.

                            -Nadia
                            HDFC Bank Customer Assistance
                            Verified Support
                            Aug 29, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            With regard to your credit card, we request you to contact our Debt manager at[protected]/33016802.

                            -Nadia
                            HDFC Bank Customer Assistance
                            Amount will be debted but atm machine is not dispensed amount.
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                              Chandaas
                              from Noida, Uttar Pradesh
                              Aug 28, 2019
                              Resolved
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                              Resolved

                              Address: 411048

                              I could not pay my emi's, cos my dad never told that it was not paid and i got calls about it after a year. Now the collection agency got my fiancee's number from facebook and are harrassing him. I am a victim of depression and the people from the agency keep harrassing me. I have told them i will start paying my emi till i finish paying the loan amount but they are not ready to listen to it. I have also asked about my settlement amount to check if i can pay any percentage and close but they do not agree for that either. I have my marriage in december but again they want me to clear the principal amount and that is 1, 60, 000. Please help me in getting a settlement amount so that i can check for the money from someone and stop the harrassment calls. They are impacting my mental health and i get panic attacks for no reason. I get suicidal thoughts again and again. Please help me. I am ready to pay the emi's till i clear the principal amount. The collection agency has mentioned that they will do something. And i am scared. I stay alone in pune and now i am worried about being there cos last time also there were people at my residence asking about me and they did not look like any bank people. They mentioned they were from hdfc bank. The collection agency is asking me to pay the emi asap as they have their targets to be met. And they keep calling me and my fiancee for this. It's an abuse. Please help.
                              Oct 11, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Aug 28, 2019
                              Updated by Chandaas
                              I have all the calls recorded and also the conversations recoreded
                              Verified Support
                              Aug 28, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your complete concern, loan account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                Ramyaaaa
                                from Mumbai, Maharashtra
                                Aug 28, 2019
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                                I have cancelled my bus booking and also i got below message from bank -
                                Ur transaction on hdfc bank debit/atm card ending 7019 for rs. 366.00 has been credited/reversed by tnstcltd on[protected]:10:12:31.

                                I checked the account statement and balance too but it's not credited into my account.. I am scared, actually transaction is pending in your side only..
                                Please done the transaction as soon as possible..
                                Also let me know when it will be reflect in my account??
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 28, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
                                Aug 29, 2019
                                Updated by Ramyaaaa
                                I have sent mail to [protected]@hdfcbank.com with required details whick you are asking. Kindly do the needful
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                                  Umasankar T T
                                  from Chennai, Tamil Nadu
                                  Aug 28, 2019
                                  Resolved
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                                  Resolved

                                  Address: Chennai, 602001

                                  Worst service from hdfc credit card.. Annual fee has been charged on the credit card in my name which i don't use or receive also. This is really cheating the customer. I have been using hdfc bank account for past 10 years for all my transactions and salary. Kindly clear the amount and cancel my credit card which i didn't even received. It will affect my credit score and also looting the customer money.
                                  Oct 8, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 28, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    S
                                    Ssswain76
                                    from Delhi, Delhi
                                    Aug 28, 2019
                                    Resolved
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                                    Resolved

                                    Hi
                                    I’m debi prasanna swain, customer of your hdfc bank.
                                    Sir/madam i was applied for a credit card application (Application no 19h[protected]dd) on 19th august 2019, and then i got confirmation mail on my registered email address, after some online verification your team visit my office and home address and verify some documents. And all is ok
                                    After 3 days i getting a sms “we have completed processing your hdfc bank credit card “and given a track link. But when i check status of my application it’s showing decline. Any where not showing reason. Please help me and please advise me how to i get my hdfc bank credit card.
                                    Thank you.
                                    Oct 2, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 28, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have reviewed your comments expressed and confirm having responded to your e-mail id on August 28, 2019. The reference number for this interaction is[protected].

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      A
                                      AmbicaAC
                                      Aug 27, 2019
                                      Resolved
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                                      Resolved

                                      Address: Girinagar Bangalore, 560085

                                      Hello
                                      My account is frozen since 2 months now. I visited the branch (Girinagar, Bangalore HDFC) and submitted my KYC and other documents which they asked me to and I was promised that my account will be active within 1 week. However, even after this, account is still frozen. When enquired multiple times withthe bank manager, he asked me to upload address proof documents and allow 1 week for that to reflect. Its now more than 3 weeks and the state is still the same.
                                      I am not able to do any transactions and have been hit badly by the emi and other people for whom the amount was automated to go from the account. Looking for help here. Please help me!
                                      Oct 2, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 29, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We understand that our branch official has contacted you and informed you the reason for blocking of the account and process to unblock the account. For further update, you may contact our Branch Manager Mr. Manjunatha D on [protected].

                                      -Nadia
                                      HDFC Bank Customer Assistance
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