HDFC Bank Complaints & Reviews

Address: B-36/398/10,street no 10, vikas nagar,pakhowal road, Ludhiana, Punjab, 141013

Hdfc life is charging gst on the commission earned by financial consultant which falls under reverse charge mechanism i. E against the provisions of gst act and then showing the amount as income of consultant. Thereby making fault under income tax act also. Despite my email requesting the company to solve the issue faced by me dated 21th aug 2019, the company has failed to reply or respond till date.

HDFC Life customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400089

Dear sir
I purchased iphone xr more than 2 months ago with a 10% cashback offer, but haven’t received the cashback till date. I have tried to contact customer care but received any response from them.
Please look into this on priority and let me know asap as to how i can trace it.
Thanks and regards,
Pallavi kakkar
Pallavi. [protected]@gmail.com
[protected]

Sep 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to share your complete concern, account/customer Id, transaction details, offers details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Preethi
HDFC Bank Customer Assistance

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Address: Ghaziabad, Uttar Pradesh

I apply hdfc bank credit card. So this request is approved already and still got massage from bank for pin generating with otp still showing approve status. And customer care is not helping me for this problem and not shere any reason.
My cibil score is good. I am facing this problem. No any call from bank for this problem and no discuss for this matter and i arrange all documents.

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Oct 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to provide the following details to [protected]@hdfcbank.com to enable us to do the needful.1.Name as mentioned on the application form, 2.Date on which the application was submitted, 3.Place where the application was submitted, 4.Your latest contact numbers, 5.Your complete residence address along with city and pincode, 6.Name of the executive who has collected the application, 7.Contact details of the executive, 8. Your email address, 9.16 digit Application Reference Number.

-Nadia
HDFC Bank Customer Assistance

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Address: Madhapur, Hyderabad, Telangana

Hello, i just checked the status of my credit card was decline without any reason. More than 30 days completed i submitted all my documents to concerned executives. I am very surprised for this. Verification in my office and in my residence room totally completed but i didn't understood why my card declined, so please confirm my contact no was [protected]. Kindly cooperate.

Sep 27, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly share with us your Card Application No., along with your contact details on [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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Address: C/O boat club Pune, Pune, Maharashtra

My salary account converted itself and bank charged me approx 4500 rs which is a huge amount. I visited pimple nilakh branch in pune where manager told me that he will waive off but it will take 10 days for this to happen and its a month now nothing has been changed also they have added more charges. Worst experience with this bank.
Please help to resolve this so that i can continue to use uninterrupted services from hdfc in future

Sep 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2019

HDFC Bank Customer Care's response Dear Customer,

Our branch official has made multiple attempts to contact you however could not get through. Our branch official has responded to you through email. Please check your email inbox and revert to him for further assistance.

-Nadia
HDFC Bank Customer Assistance

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Hi, I have purchased Samsung Galaxy S 10 plus online from Samsung site on 2nd May 2019. I have done the payments using my HDFC bank credit card. There was a offer of Rs 6000 cash back which has to be credited after 90 days in my credit card account. Now its more than 90 days now and the cash back is not credited. Invoice is attached for reference

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My money rs1000 is being deducted from my account at a sudden. Now also its showing - rs1140 without any updates to me. This is really a fraud done to me. I am student and hdfc is cheating with the customers. Please send my money back and close my account asap. I am raising my concern regarding this. Please send a closure form to close this account. I dont want to use hdfc account anymore because there is no meaning policy is there in hdfc bank. This is worst experience with it. I am requesting to send the deducted money and then close this account.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 110017

I tried getting through to hdfc on multiple occasions but to no avail.
Bluedart was supposed to deliver my card, but it was sent to my earlier work address, and not current one.
My credit card has now apparently been returned to the hdfc center in chennai, according to the tracking details. Please help me change the address of delivery since i am no longer available in mumbai.

Oct 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2019

HDFC Bank Customer Care's response Dear Customer,

To change the contact detail in your credit card account we request you to send completed change of contact detail form to our mailing address. You can download the form from the below link along with any one of the Self Attested Proof like Passport/Driving License/Voters ID. Please send the completed form to our mailing address mentioned below HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 04.

-Nadia
HDFC Bank Customer Assistance

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Address: Whitefield, Bangalore, Karnataka

My salary account in hdfc was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me). After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason on 9th aug 2019and i see that i have rs -10000 in my account. I request you to please take action against this bank..

Oct 5, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Nadia
HDFC Bank Customer Assistance

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Address: A-603 ROYAL TOWER C54A SECTOR-61, Gautam Buddh Nagar, Uttar Pradesh, 201307

Dear sir,
My application for regalia credit card is declined without assigning any reason. My application reference no. Is 19h[protected]o2. I want to submit that i comply all the eligibility criteria. Please look into the issue and appraise me reason for rejection of application.
It appears that hdfc bank tries to collect customer data on behalf of credit card application and it has no intention to issue credit card to customer.

Sep 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Flat no - 502, Sree jaya pride, road no - 1B, Prasanthi hills , Nizampet, 500090

I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 13784 but once i cant maintains balance in account that time bounce my emi and bank charge me bounce charges with taxes and after one month they charge me 236 re for emi rtn charges what is this charges and what is related this charge without massage hdfc alway problem complaint service and we not choice for other bank sal account

Oct 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: cloaba market, Mehta Building.., Mumbai City, Maharashtra, 400005

Dear Sir,
Today i got HDFC Credit card Statement date[protected] which HDFC debited Rs.1399/- One Assist Membership Fee even i didnot subscribe One Assist but HDFC Bank debit the amount without given any message or any notification.
My credit card no. xxxxxxx0200

Please i am requesting here to Unsubscribe from my account and refund the same as soon as possible.

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HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Aug 26, 2019

Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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O

ohidahmed

from Mumbai, Maharashtra

Aug 26, 2019

Dear Sir/Madam,

I was not aware regarding One Assist or Unintentionally they debited the amount of Rs1399/-
now when i contact with them then they told they will refund only Rs.400 out of Rs1399/- which is given discount for one year protect but i was requested them for minimum 50% refund but they deny and i am not interested regarding their plan. Now they are cheating with me only they are giving Rs.400 out of Rs.1399/- and i am not satisfied with consumer.

Please help me HDFC Bank cause I'm your loyal custer since 2013 and till now...

Reply

B

[email protected]

Mar 7, 2021

Dear Concern,
Today i got HDFC Credit card Statement date[protected] which HDFC debited Rs.1899/- One Assist Membership Fee even i didnot subscribe One Assist but HDFC Bank debit the amount without given any message or any notification which is not professional at all!

My credit card no. xxxxxxx9067

Please i am requesting here to Unsubscribe from my account and refund the same as soon as possible.

one assist membership fee - Comment #3808219 - Image #0

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Address: Kothanur , Bengaluru, Bangalore, Karnataka, 560077

I had purchased an I phone from Poorvika mobile on 05 April 2019, using a HDFC card under the cash back offer. Till date the cashback is not received.
please look into this issue.
The HDFC website does not have an option to register a complaints for cash back claims.

thanks
Candida Preetham
[protected], [protected]

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Address: Vasai East, Mumbai City, Maharashtra, 401208

I hold a hdfc credit card and also a personal loan i was doing the minimum payment monthly basis without any skip and also paid my emi ofpl without any bounce. Last month i skipped a payment due to financial crisis and opted for debt management plan through single debt and advocate has send the communication to grievance department of hdfc bank on 29th july 2019. I have not received any reply on the mail. The same is communicated to recovery agents but harassment on calls is daily going. If this is the case then what is the use of debt management plan where even bank is not ready to help.

Sep 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/02 for any queries in this regard.

-Nadia
HDFC Bank Customer Assistance

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Address: Plot no.502,Sai Vijaya Laxmi palace,kurmannapalem,vizag, Ratnam Oxford school road, 530046

Accidentally made a payment towards hdfc policy premium twice. My policy nummer is 19515723. One is on 16.08.2019 and antoher one is 23.08.2019 by auto debit from my credit card. Please solve my problem and give my money return to my credit card. Please sir solve my issue. I am accidently paid sir. I am attached those recipt for reference purpose. Thanking you sir.

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HDFC Life customer support has been notified about the posted complaint.

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Address: 1013 Pearl Omaxe Towers - II, Netaji Subash Place, New Delhi, Delhi, 110034

Hello, i live abroad and rarely visit delhi, india. I have a savings account with hdfc bank and a few days back i saw that my balance was in negative - rs. 11799.00 i was in delhi so i inquired in the branch and they said it will be reversed when you make the payment. I transferred rs. 57000/- in the account and yet the balance was deducted and i still see that rs. 11, 799 are held by hdfc bank and it says "mirevenue hold through gefu. br...

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I had cancelled order on amazon and they have refunded money to my bank account which was debited from my debit card. I also received the sms stating that money has been refunded. But i haven't received my money in my bank account yet. I had a talk with amazon but they stated it is bank issue and i haven't been able to contact any customer care on this matter.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 32/2 Near anardana Park, Patiala, 147001

My hdfc account (Account number -[protected]) has been charged again and again with rs 629.08 and rs 893 after 5 days on account of "nter-brn cash chg incl gst 130819-mir[protected]"

Please refund back my money of rs 1522 and stop charging money again and again for unnecessary things.

A simply cash withdrawal has lead to charging of rs 1522. Please refund the money back to my account.

Kindly look into the issue and refund my money back.

Aug 30, 2019

Complaint marked as Resolved

This is not resolved.Money is not deducted in case of self cheque.Please refund back my money of Rs 1522.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly note that the charges levied to your account is as per the Bank's Schedule for Fees and charges. In case of any query/assistance, please feel free to visit your account branch / nearest branch. contact our Phonebanking Team at 61606161 or email us at [protected]@hdfcbank.com. Please visit the URL below to know the fees and charges applicable to your account: http://bit.ly/2K5V5gk.

-Zubin
HDFC Bank Customer Assistance

Aug 30, 2019

Updated by Swati Taneja These charges are not valid if transaction is done for self account.This is nowhere in any terms and conditions.It was a self cheque. Please refund the amount else I shall escalate higher and would definitely close my account.

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Hi team,
I have been holding a hdfc credit card for last 2 months and hdfc has reported a high credit of inr 6309/- and an inr 26, 898/- to cibil and both the transactions are not in my credit statement.

As per hdfc, a “high-credit” is the single transaction with the highest amount since the card inception that will be reported to cibil despite you pay the amount or not. And i don’t have both these transactions.

This reporting has adversely affected my credit score and i have been chasing hdfc since the last 3 weeks without any resolution. This is despite escalating it to their senior team.

Would there be any other avenues through which i can resolve this?
Any help is much appreciated.

Thank you.
Rajesh

Sep 23, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 23, 2019

Updated by Rajmuralidharan_24 Please note there are no outstanding and all dues were cleared much ahead of the due date.

So HDFC must have been adding someone else's dues to my account.

Verified Support

Aug 23, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

-Nadia
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka, 560023

I got call from a paytm guy saying i have received a cashback of 700 for updating my kyc. I ignored the call and after few minutes the paytm balance which i had got nill. Later i got 10 otps from hdfc bank and a total of 90, 000 was deducted from my account. I have submitted the card holder dispute form along with the fir copy to the main branch. Please let me know when i ll get my refund back.

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Sep 27, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 663

wrongly charging gst from financial consultant and also showing the same as their income

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iphone xr cashback

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credit card cancel after approval.

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hdfc credit card declined without no reason

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waive of extra charges from my account

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cash back in credit card not received

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money deduction

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change of address for delivery

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negative balance in my account

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decline of credit card application

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I am complaining about emi rtn charges

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one assist membership fee

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cash back not received

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hdfc credit card mr

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premium paid 2 times

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mirevenue hold through gefu

refund not received from amazon

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recurrent unnecessary deductions in account

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incorrect credit reporting to cibil

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unauthorized transaction on my debit card

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