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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32920
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18418
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HDFC Bank reviews & complaints page 665

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N
Nikhitha Podduturi
from Delhi, Delhi
Aug 21, 2019
Resolved
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Hdfc life debited amount for policy premium after the cancellation of the premium. Policy was cancelled on 27th july and amount of 31, 250 was debited on 9th aug. But they say there is no record of transaction however its there in my cc statement.
I was following up since 3 days but so response.
They don't even respond properly.
They are fraudulent transactions without authentication. Where is the security the my account?
Kindly action
+1 photos
Sep 30, 2019
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2019
HDFC Life Customer Care's response
Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
Piease provide as much infomation as possible my policy cancel
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    M
    Manju0608
    from Chennai, Tamil Nadu
    Aug 21, 2019
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu

    Without any notifiaction my account is debited with 1169 rupees.
    Funds on hold
    Account number:[protected]*
    As on date: 20 aug 2019
    Amount held by
    Hdfc bank (For mirevenue hold through gefu): ₹1, 169.99.
    If this is an irrelavent charge i will take severe action.

    Is this the way hdfc will debit the money without notify customers. Worst service
    Sep 22, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 22, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We would like to state that there were outstanding charges on your account to be recovered. For further assistance on your outstanding charges, we request you to visit your account branch. Kindly refer below URL for a schedule of fees and charges applicable: https://bit.ly/2jNxWmq

    -Zubin
    HDFC Bank Customer Assistance
    Verified Support
    Aug 22, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    The deduction from your account is towards ACH return charges for ACH returned on August 5, 2018. Please check your account statement online for further details.

    -Nadia
    HDFC Bank Customer Assistance
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      J
      Jasti.rajesh
      Aug 21, 2019
      Resolved
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      Resolved

      Address: Hyderabad, Telangana, 500055

      I'm holding hdfc account from last 10 years, from last one year with out my notification several time hdfc bank detected money from account transaction details shows amb charge 700rs, 300rs, many times detected, many other charger without notifying, my account balance showing -6000/-, to maintain hdfc account become very expansive, normal or middle class person can't afford, charges, panalties are changing without user notifications, it very hard to diaject keeping money in account is not garantee that you will get your money back safely forget interest returns
      Sep 21, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 21, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      In response to your query, we would like to inform you that Average Monthly Balance is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the GST at the applicable rates.

      You may visithttps://bit.ly/2Ad1sa1 for more details of how the Average Monthly Balance is calculated. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT

      -Nadia
      HDFC Bank Customer Assistance
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        A
        Avinash Yalgonde
        from Pune, Maharashtra
        Aug 21, 2019
        Resolved
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        Resolved

        I wanted to close my hdfc bank credit card number [protected] and also wanted to stop receiving calls from hdfc bank. I tried reaching customer care but it didn't helped though. So i want you to help me to close my hdfc credit card. Also everyday i am receiving unnecessary calls from bank and i don't want them to call me. Please check this asap.
        Sep 26, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 22, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We infer that you do not wish to receive any promotional calls or messages on HDFC Bank credit cards. We request you to register your card account in our "Do Not Call" database by clicking on the below link.
        http://bit.do/e5jcB
        We would like to inform you that it would take a maximum of 45 days for us to completely de-register your contact details from our solicitation list. We thank you for your patience in the interim. We note that you wish to close your credit card. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041

        -Nadia
        HDFC Bank Customer Assistance
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          V
          Vetri thambi
          from Bengaluru, Karnataka
          Aug 21, 2019
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          ric problem for personal loan.

          Address: 88 Darshan Flat, Krishnamachari Nagar, 2nd main road, Alapakkam., 600116

          Hi sir. This is vetrithambi ss. I’m hdfc bank preferred customer (Working cognizant employee from 2012, also hdfc bank using 08/08/2012 from still now). When i applied for the personal loan, your verification team went to validate my details in my older address which i stayed before. I haven’t updated my new address by that point of time when i applied for the loan.

          Name : “ vetrithambi. S. S from prabu. S. S “
          br...
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          J
          Jarosa Hang Subba
          from Kolkata, West Bengal
          Aug 21, 2019
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          Address: Singtam bazaar, East Sikkim, Sikkim, 737134

          I am samjhana subba from singtam and i am a account holder of hdfc bank, i was trying to withdraw rs 3500 from hdfc atm no cash come out but money 3500 hundred was deducted on the date of 03/08/19. Many times i complain to hdfc bank they said to wait for again again and today 20 19 days completed but no reverse on my account, this is not possible to go again and again there because i am an employee...
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Amol w
            from Pune, Maharashtra
            Aug 21, 2019
            Resolved
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            Resolved

            waive off insufficient funds charges

            Address: Pune, Maharashtra

            My salary account converted itself and bank charged me approx 1100 rs and also shows -500rs which is a huge amount. Its has been changed also they have added more charges. Worst experience with this bank. I want my moneyback which are get deducted without prior notice.
            Please help to resolve this so that i can continue to use uninterrupted services from hdfc in future.

            Regards
            Amol waghmare...
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            K
            kishan makhecha
            from Mumbai, Maharashtra
            Aug 21, 2019
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            Address: 362001

            I have full payment hdfc credit card but have not received credit card NOC, I have multiple time contact bank and agency but not comfortable answer.my credit card no is [protected],
            my register mobile no[protected]
            my register mail is: [protected]@gmail.com
            Regards,
            Kishan Makhecha
            [protected]
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              A
              Anshul Kumar Mishra
              from Mumbai, Maharashtra
              Aug 20, 2019
              Resolved
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              Resolved

              Hi, I am Alka, I just have been charged rupees 885 listed as annual fees for debit card.
              I had no information about this when the card was issued. No details of this annual fees given by the bank. It’s a huge amount for me. I want this fees refund and do not want any extra service which requires this huge charge of 885.
              Please refund the fee because there is no any charge mention by bank Or rbi which is 885 rs.
              +1 photos
              Oct 7, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 21, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We note that the account number mentioned by you is already closed. Kindly email us at [protected]@hdfcbank.com from your registered email ID and share us your correct account number, date and amount of the transaction that you are referring to so that we can check and assist you.

              -Zubin
              HDFC Bank Customer Assistance
              Please refund my balance I am poor men

              debit card annual fee-885 - Comment #3813569 - Image #0
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                E
                Epsita Swain
                from Mumbai, Maharashtra
                Aug 20, 2019
                Resolved
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                Resolved

                Address: Khordha, Odisha

                Even after closure of loan account why emi rtn charge is being deducted repeatedly. In case of delay in emi payment we are already paying a loan overdue amount as fine so for what reason again emi rtn is deducted. After payment of entire loan amt. Still bank has levied unnecessary charges. I am very dis satisfied with the bank and deciding to close my account.
                Sep 21, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 21, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete concern, loan account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Anay
                HDFC Bank Customer Assistance
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                  J
                  Jatin sharma 9871
                  from Delhi, Delhi
                  Aug 20, 2019
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                  My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that now i have to open a salary a/c so I logged into my account for some reason on 1st August and i see that i have rs -2100 in my account. I request you to please take action against this and convert my savings a/c to salary a/c .. They have no right what so ever to do whatever they want without informing the customer.
                  HDFC Bank customer support has been notified about the posted complaint.
                  My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that now I logged into my account for some reason on 1st August and i see that i have rs -2100 in my account. I request you to please take action against this .. They have no right what so ever to do whatever they want without informing...
                  Plz clear my negative balance
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                    V
                    vamsikumar.in
                    from Bengaluru, Karnataka
                    Aug 20, 2019
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                    Address: mg road, 560001

                    How to close the hdfc dinners club credit card, i reached to bank also they are not helping and just telling we dont have those information please contact customer care, and i tried by calling[protected] but it say's only one thing repeatedly please vist hdfc.com site and if select option 2 they will speak only for the card blocking request, really it is very bad and also i droped a credit card closure from in the hdfc bank bangaore mg road branch
                    HDFC Bank customer support has been notified about the posted complaint.
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                      B
                      Bhartil
                      from Mumbai, Maharashtra
                      Aug 20, 2019
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                      Address: 421004

                      I having account no [protected] in hdfc bank in ulhasnagar 4 branch, and I have requested for change in my address and it's not been done since week, i want it on urgent basis and as already a week past, every time i visit bank they keep in saying that it will take time and all, poor customer service provided ever
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                        P
                        Prashant192526
                        from Pune, Maharashtra
                        Aug 20, 2019
                        Resolved
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                        Resolved

                        Address: Bhosari, Pune, Maharashtra

                        My salary account converted itself and bank charged me approx 5000 rs which is a huge amount. I visited bhosari branch in pune where manager told me that he will waive off but it will take 10 days for this to happen and its a month now nothing has been changed also they have added more charges. Worst experience with this bank.
                        Please help to resolve this so that i can continue to use uninterrupted services from hdfc in future.

                        Regards
                        Prashant tyagi
                        Sep 27, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 26, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We understand that our branch official Mr. Swapnil Jadhav has responded to you through email. Please check your email inbox and revert to his email in case of any pending issue.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          K
                          Krishna Kumar Badiganti
                          from Hyderabad, Telangana
                          Aug 20, 2019
                          Resolved
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                          Resolved

                          Address: 530016

                          I am a hdfc bank credit card holder. The bank has charged one assist mfee of 1899/- in credit card statement on 05/08/2019 and send through mail. I am not interested about this service and don't want this membership any more. So cancel the membership and resend the credit card statement.

                          Oneassist relationship number : 509605
                          Name :- krishna kumar badiganti
                          Mobile no. :- [protected]
                          Credit card number ending :- 9149
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Dear Krishna,

                          Greetings from OneAssist!!!

                          We are sorry to see you go.

                          We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                          We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                          Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                          We appreciate your patience in the interim.

                          Regards

                          Team OneAssist
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                            N
                            Nikunj Kathiriya
                            from Mumbai, Maharashtra
                            Aug 20, 2019
                            Resolved
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                            Resolved

                            Address: SHREENATHJI, Lalbahadur sastri nagar society, End of 9A Patel colony, Block No 57, Jamnagar, Gujarat, 361008

                            Dear sir/madam,

                            I want complaints against hdfc bank. Hdfc bank debited 6000/- rs. From my account to bharti cellular mobile number [protected] on dated 5th august 2019.

                            The thing is that i don't have any account in bhati cellular (Airtel) but still credited in own account. I inform to bank regarding this by mail and phone but they do not given proper respond.

                            Transaction show in favour of bharti cellular got this amount. And most important this transaction done without my knowledge.

                            Transaction date :- 05 aug 2019

                            Merchant / atm name
                            Transaction amount :- tbs billpay-bharati cellular ltd-[protected]

                            Disputed amount :- 6000/-

                            Bank also confirm that this amount is credited to bharti cellular timited. But how can do credited that i don't have any account inthis company.

                            You are requested to plz help me to get my amount back.

                            Thanks and best regards.
                            Nikunj kathiriya
                            [protected]
                            Jul 13, 2020
                            Complaint marked as Resolved 
                            issue is resolved by Airtel.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 20, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your complete concern, account no./customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
                            Verified Support
                            Aug 20, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We request you to share your complete concern, account no./customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
                            Jul 13, 2020
                            Updated by Nikunj Kathiriya
                            Thank u for help
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                              S
                              Shubham kumar 02
                              from Mumbai, Maharashtra
                              Aug 20, 2019
                              Resolved
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                              Resolved

                              Hello hdfc team,

                              My name is shubham kumar a/c no.- [protected] baldev nagar ambala haryana. Like i am a student and i have no income source to maintain my minimum bank account balance. I have negative account balance in a/c about 8325/-. This amount might look very small for you, i am not able to clear the negative amount.
                              Kindly close my account or wave off my negative balance.

                              Regards,
                              Shubham kumar
                              Shubham. [protected]@gmail.com
                              Oct 1, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 21, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We understand that Branch Manager Mr. Kapil Sharma has contacted you with regards to your query. As discussed you would be visiting the branch shortly for account closure.

                              -Zubin
                              HDFC Bank Customer Assistance
                              Dear HDFC Team,

                              As per telephonic conversation, I went to HDFC baldev nagar branch and filled up bank closure form there. so now kindly close my bank account as soon as possible.

                              Regards
                              Shubham Kumar
                              shubham.[protected]@gmail.com
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                                H
                                hemant273k
                                from Mumbai, Maharashtra
                                Aug 20, 2019
                                Feb 14, 2024
                                This thread was updated on Feb 14, 2024
                                Resolved
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                                Resolved

                                not able to add beneficiary as it doesn't search ifsc code of the benefactor

                                Address: Phase 4 mohali, 160059

                                Hi
                                I did open an account with hdfc bank 3 months ago.
                                Since then i have tried to use netbanking but i am not able to add a beneficiary.
                                When i login and choose adding beneficiary but after entering account number of beneficiary it demands the ifsc code of the same but in the box provided i cannot add the code manually neither it searches on intermet.

                                I have called customer care many times but after receiving...
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                                vikas272
                                from Mumbai, Maharashtra
                                Aug 20, 2019
                                Resolved
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                                Resolved

                                Address: Alwar, Rajasthan, 301019

                                I have to reset my net-banking pin. There are 2 options :

                                1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

                                2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

                                Ps: this used to work earlier, i have had reset my ipin by this method twice earlie
                                Oct 7, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 20, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  M
                                  Minocha
                                  from Hyderabad, Telangana
                                  Aug 20, 2019
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh, 500019

                                  There has not been a single day for past few months when i don't get a call from hdfc bank for loans, inspite of me being in the dnd registry. I have been marking the call as spam and have also been blocking the number, but then i get a call from a new number. This is a big harrassment, invading into my privacy and i need it to stop. I am a customer of hdfc bank.

                                  Regards,
                                  Rajesh minocha
                                  Sep 26, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 21, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We request you to kindly share the caller details along with your contact details on which the call was received on [protected]@hdfcbank.com with your Account No./Card No. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Zubin
                                  HDFC Bank Customer Assistance
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