| Address: Hyderabad, Telangana, 500055 |
I'm holding hdfc account from last 10 years, from last one year with out my notification several time hdfc bank detected money from account transaction details shows amb charge 700rs, 300rs, many times detected, many other charger without notifying, my account balance showing -6000/-, to maintain hdfc account become very expansive, normal or middle class person can't afford, charges, panalties are changing without user notifications, it very hard to diaject keeping money in account is not garantee that you will get your money back safely forget interest returns
Sep 21, 2019
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2019
HDFC Bank Customer Care's response Dear Customer,
In response to your query, we would like to inform you that Average Monthly Balance is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the GST at the applicable rates.
You may visithttps://bit.ly/2Ad1sa1 for more details of how the Average Monthly Balance is calculated. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT
-Nadia
HDFC Bank Customer Assistance