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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32896
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HDFC Bank reviews & complaints page 664

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J
Jasti.rajesh
Aug 21, 2019
Resolved
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Address: Hyderabad, Telangana, 500055

I'm holding hdfc account from last 10 years, from last one year with out my notification several time hdfc bank detected money from account transaction details shows amb charge 700rs, 300rs, many times detected, many other charger without notifying, my account balance showing -6000/-, to maintain hdfc account become very expansive, normal or middle class person can't afford, charges, panalties are changing without user notifications, it very hard to diaject keeping money in account is not garantee that you will get your money back safely forget interest returns
Sep 21, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2019
HDFC Bank Customer Care's response
Dear Customer,

In response to your query, we would like to inform you that Average Monthly Balance is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the GST at the applicable rates.

You may visithttps://bit.ly/2Ad1sa1 for more details of how the Average Monthly Balance is calculated. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT

-Nadia
HDFC Bank Customer Assistance
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    A
    Avinash Yalgonde
    from Pune, Maharashtra
    Aug 21, 2019
    Resolved
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    Resolved

    I wanted to close my hdfc bank credit card number [protected] and also wanted to stop receiving calls from hdfc bank. I tried reaching customer care but it didn't helped though. So i want you to help me to close my hdfc credit card. Also everyday i am receiving unnecessary calls from bank and i don't want them to call me. Please check this asap.
    Sep 26, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 22, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We infer that you do not wish to receive any promotional calls or messages on HDFC Bank credit cards. We request you to register your card account in our "Do Not Call" database by clicking on the below link.
    http://bit.do/e5jcB
    We would like to inform you that it would take a maximum of 45 days for us to completely de-register your contact details from our solicitation list. We thank you for your patience in the interim. We note that you wish to close your credit card. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041

    -Nadia
    HDFC Bank Customer Assistance
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      V
      Vetri thambi
      from Bengaluru, Karnataka
      Aug 21, 2019
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      ric problem for personal loan.

      Address: 88 Darshan Flat, Krishnamachari Nagar, 2nd main road, Alapakkam., 600116

      Hi sir. This is vetrithambi ss. I’m hdfc bank preferred customer (Working cognizant employee from 2012, also hdfc bank using 08/08/2012 from still now). When i applied for the personal loan, your verification team went to validate my details in my older address which i stayed before. I haven’t updated my new address by that point of time when i applied for the loan.

      Name : “ vetrithambi. S. S from prabu. S. S “
      br...
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      J
      Jarosa Hang Subba
      from Kolkata, West Bengal
      Aug 21, 2019
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      Address: Singtam bazaar, East Sikkim, Sikkim, 737134

      I am samjhana subba from singtam and i am a account holder of hdfc bank, i was trying to withdraw rs 3500 from hdfc atm no cash come out but money 3500 hundred was deducted on the date of 03/08/19. Many times i complain to hdfc bank they said to wait for again again and today 20 19 days completed but no reverse on my account, this is not possible to go again and again there because i am an employee...
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Amol w
        from Pune, Maharashtra
        Aug 21, 2019
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        Resolved

        waive off insufficient funds charges

        Address: Pune, Maharashtra

        My salary account converted itself and bank charged me approx 1100 rs and also shows -500rs which is a huge amount. Its has been changed also they have added more charges. Worst experience with this bank. I want my moneyback which are get deducted without prior notice.
        Please help to resolve this so that i can continue to use uninterrupted services from hdfc in future.

        Regards
        Amol waghmare...
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        K
        kishan makhecha
        from Mumbai, Maharashtra
        Aug 21, 2019
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        Address: 362001

        I have full payment hdfc credit card but have not received credit card NOC, I have multiple time contact bank and agency but not comfortable answer.my credit card no is [protected],
        my register mobile no[protected]
        my register mail is: [protected]@gmail.com
        Regards,
        Kishan Makhecha
        [protected]
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          A
          Anshul Kumar Mishra
          from Mumbai, Maharashtra
          Aug 20, 2019
          Resolved
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          Resolved

          Hi, I am Alka, I just have been charged rupees 885 listed as annual fees for debit card.
          I had no information about this when the card was issued. No details of this annual fees given by the bank. It’s a huge amount for me. I want this fees refund and do not want any extra service which requires this huge charge of 885.
          Please refund the fee because there is no any charge mention by bank Or rbi which is 885 rs.
          +1 photos
          Oct 7, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 21, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We note that the account number mentioned by you is already closed. Kindly email us at [protected]@hdfcbank.com from your registered email ID and share us your correct account number, date and amount of the transaction that you are referring to so that we can check and assist you.

          -Zubin
          HDFC Bank Customer Assistance
          Please refund my balance I am poor men

          debit card annual fee-885 - Comment #3813569 - Image #0
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            E
            Epsita Swain
            from Mumbai, Maharashtra
            Aug 20, 2019
            Resolved
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            Resolved

            Address: Khordha, Odisha

            Even after closure of loan account why emi rtn charge is being deducted repeatedly. In case of delay in emi payment we are already paying a loan overdue amount as fine so for what reason again emi rtn is deducted. After payment of entire loan amt. Still bank has levied unnecessary charges. I am very dis satisfied with the bank and deciding to close my account.
            Sep 21, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 21, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete concern, loan account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
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              J
              Jatin sharma 9871
              from Delhi, Delhi
              Aug 20, 2019
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              My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that now i have to open a salary a/c so I logged into my account for some reason on 1st August and i see that i have rs -2100 in my account. I request you to please take action against this and convert my savings a/c to salary a/c .. They have no right what so ever to do whatever they want without informing the customer.
              HDFC Bank customer support has been notified about the posted complaint.
              My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that now I logged into my account for some reason on 1st August and i see that i have rs -2100 in my account. I request you to please take action against this .. They have no right what so ever to do whatever they want without informing...
              Plz clear my negative balance
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                V
                vamsikumar.in
                from Bengaluru, Karnataka
                Aug 20, 2019
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                Address: mg road, 560001

                How to close the hdfc dinners club credit card, i reached to bank also they are not helping and just telling we dont have those information please contact customer care, and i tried by calling[protected] but it say's only one thing repeatedly please vist hdfc.com site and if select option 2 they will speak only for the card blocking request, really it is very bad and also i droped a credit card closure from in the hdfc bank bangaore mg road branch
                HDFC Bank customer support has been notified about the posted complaint.
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                  B
                  Bhartil
                  from Mumbai, Maharashtra
                  Aug 20, 2019
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                  Address: 421004

                  I having account no [protected] in hdfc bank in ulhasnagar 4 branch, and I have requested for change in my address and it's not been done since week, i want it on urgent basis and as already a week past, every time i visit bank they keep in saying that it will take time and all, poor customer service provided ever
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                    P
                    Prashant192526
                    from Pune, Maharashtra
                    Aug 20, 2019
                    Resolved
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                    Resolved

                    Address: Bhosari, Pune, Maharashtra

                    My salary account converted itself and bank charged me approx 5000 rs which is a huge amount. I visited bhosari branch in pune where manager told me that he will waive off but it will take 10 days for this to happen and its a month now nothing has been changed also they have added more charges. Worst experience with this bank.
                    Please help to resolve this so that i can continue to use uninterrupted services from hdfc in future.

                    Regards
                    Prashant tyagi
                    Sep 27, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 26, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We understand that our branch official Mr. Swapnil Jadhav has responded to you through email. Please check your email inbox and revert to his email in case of any pending issue.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      K
                      Krishna Kumar Badiganti
                      from Hyderabad, Telangana
                      Aug 20, 2019
                      Resolved
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                      Resolved

                      Address: 530016

                      I am a hdfc bank credit card holder. The bank has charged one assist mfee of 1899/- in credit card statement on 05/08/2019 and send through mail. I am not interested about this service and don't want this membership any more. So cancel the membership and resend the credit card statement.

                      Oneassist relationship number : 509605
                      Name :- krishna kumar badiganti
                      Mobile no. :- [protected]
                      Credit card number ending :- 9149
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Dear Krishna,

                      Greetings from OneAssist!!!

                      We are sorry to see you go.

                      We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                      We appreciate your patience in the interim.

                      Regards

                      Team OneAssist
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                        N
                        Nikunj Kathiriya
                        from Mumbai, Maharashtra
                        Aug 20, 2019
                        Resolved
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                        Resolved

                        Address: SHREENATHJI, Lalbahadur sastri nagar society, End of 9A Patel colony, Block No 57, Jamnagar, Gujarat, 361008

                        Dear sir/madam,

                        I want complaints against hdfc bank. Hdfc bank debited 6000/- rs. From my account to bharti cellular mobile number [protected] on dated 5th august 2019.

                        The thing is that i don't have any account in bhati cellular (Airtel) but still credited in own account. I inform to bank regarding this by mail and phone but they do not given proper respond.

                        Transaction show in favour of bharti cellular got this amount. And most important this transaction done without my knowledge.

                        Transaction date :- 05 aug 2019

                        Merchant / atm name
                        Transaction amount :- tbs billpay-bharati cellular ltd-[protected]

                        Disputed amount :- 6000/-

                        Bank also confirm that this amount is credited to bharti cellular timited. But how can do credited that i don't have any account inthis company.

                        You are requested to plz help me to get my amount back.

                        Thanks and best regards.
                        Nikunj kathiriya
                        [protected]
                        Jul 13, 2020
                        Complaint marked as Resolved 
                        issue is resolved by Airtel.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 20, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete concern, account no./customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
                        Verified Support
                        Aug 20, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We request you to share your complete concern, account no./customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
                        Jul 13, 2020
                        Updated by Nikunj Kathiriya
                        Thank u for help
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                          S
                          Shubham kumar 02
                          from Mumbai, Maharashtra
                          Aug 20, 2019
                          Resolved
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                          Resolved

                          Hello hdfc team,

                          My name is shubham kumar a/c no.- [protected] baldev nagar ambala haryana. Like i am a student and i have no income source to maintain my minimum bank account balance. I have negative account balance in a/c about 8325/-. This amount might look very small for you, i am not able to clear the negative amount.
                          Kindly close my account or wave off my negative balance.

                          Regards,
                          Shubham kumar
                          Shubham. [protected]@gmail.com
                          Oct 1, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 21, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We understand that Branch Manager Mr. Kapil Sharma has contacted you with regards to your query. As discussed you would be visiting the branch shortly for account closure.

                          -Zubin
                          HDFC Bank Customer Assistance
                          Dear HDFC Team,

                          As per telephonic conversation, I went to HDFC baldev nagar branch and filled up bank closure form there. so now kindly close my bank account as soon as possible.

                          Regards
                          Shubham Kumar
                          shubham.[protected]@gmail.com
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                            H
                            hemant273k
                            from Mumbai, Maharashtra
                            Aug 20, 2019
                            Feb 14, 2024
                            This thread was updated on Feb 14, 2024
                            Resolved
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                            Resolved

                            not able to add beneficiary as it doesn't search ifsc code of the benefactor

                            Address: Phase 4 mohali, 160059

                            Hi
                            I did open an account with hdfc bank 3 months ago.
                            Since then i have tried to use netbanking but i am not able to add a beneficiary.
                            When i login and choose adding beneficiary but after entering account number of beneficiary it demands the ifsc code of the same but in the box provided i cannot add the code manually neither it searches on intermet.

                            I have called customer care many times but after receiving...
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                            vikas272
                            from Mumbai, Maharashtra
                            Aug 20, 2019
                            Resolved
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                            Resolved

                            Address: Alwar, Rajasthan, 301019

                            I have to reset my net-banking pin. There are 2 options :

                            1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

                            2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

                            Ps: this used to work earlier, i have had reset my ipin by this method twice earlie
                            Oct 7, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 20, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
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                              M
                              Minocha
                              from Hyderabad, Telangana
                              Aug 20, 2019
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500019

                              There has not been a single day for past few months when i don't get a call from hdfc bank for loans, inspite of me being in the dnd registry. I have been marking the call as spam and have also been blocking the number, but then i get a call from a new number. This is a big harrassment, invading into my privacy and i need it to stop. I am a customer of hdfc bank.

                              Regards,
                              Rajesh minocha
                              Sep 26, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 21, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We request you to kindly share the caller details along with your contact details on which the call was received on [protected]@hdfcbank.com with your Account No./Card No. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                M
                                manish.08
                                from Mumbai, Maharashtra
                                Aug 20, 2019
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                                Address: Bikaner, Rajasthan, 334001

                                I am an hdfc bank credit card holder with my credit card number ending 0225. I have received a text from bank regarding the membership fee of one assist deducted from my card without my consent. I want the cancellation of my membership as it was not chosen by me.

                                Credit Card End- 0225
                                Name- Manish Kumar Mundhara
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                                  G
                                  Giridar Karanth
                                  from Bengaluru, Karnataka
                                  Aug 20, 2019
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                                  Address: no 32,5th Main, 560078

                                  Not resolved

                                  Dear sir,

                                  The heist by hdfc goes like this:

                                  1.in november 2018, i ordered a samsung mobile phone (Though my wife) online for rs. 23, 499.94 using my hdfc credit card.
                                  2. On 11th november 2018 i decided that i do not need the mobile and hence cancelled the order.
                                  3. I was told by samsung customer care that the amount will be refunded and the emis will stop automatically.
                                  4. However, hdfc very deceptively credits rs.24000/- and the emis are being deducted every month and neither hdfc or the samsung informed us about the emis getting deducted since nov, 2018 till date.
                                  5. More than rs. 2000 going out from my credit card account every month since nov, 2018 till june 2019.
                                  6. Hdfc bank was blaming samsung and vice versa.
                                  8. I have been requesting for reversal of all emis illegally taken so far, but no response from hdfc.
                                  9. I have been requesting for my credit card statement till date, but no response from hdfc

                                  Cancellation of the product email from samsung has already been forwarded to hdfc (Reproduced below). But no response.

                                  Also hdfc is not sending me monthly credit card statement to [protected]@gmail.com despite my several requests

                                  Requested several times to reverse interst, financial charges, late fees, gst etc etc etc charged to rip me off!

                                  Kindly request you to look into the matter and give justice to me or they will take one more emi this month also.

                                  Now hdfcs paid collection agent goondas started calling me

                                  Rgds,
                                  Giri
                                  [protected]
                                  Verified Support
                                  Aug 20, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete concern, card no. and registered contact details along with the transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
                                  Aug 27, 2019
                                  Updated by Giridar Karanth
                                  HDFC not sending me updated statement reversing all EMIs and other charges that HDFC illegally taken from me and charged me

                                  There are few unnecessary Late Fees, IGST & Finance Charges in the statement. As already agreed, Please reverse all Late Fees, IGST & Finance Charges.

                                  Please send latest statement reversing all interest, Financial charges, fines, penalties, GST etc etc etc, so that I clear everything and get rid of it..Otherwise again there will be interests and fines this month also for no fault of mine..

                                  I need to close this immediately as ive been harassed for last 3 months as no one responded me earlier!!

                                  Also, pls educate your paid collection agent goondas whats the issue here and not to disturb me.

                                  They dont have any background & talk rubbish!

                                  I need to close this TODAY!!!

                                  I dont like your paid collection agent goondas calling me!

                                  Regards,

                                  Giri

                                  [protected]
                                  Aug 27, 2019
                                  Updated by Giridar Karanth
                                  My contact no [protected] and registered no [protected]
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