HDFC Bank Complaints & Reviews

Hi,
Hdfc bank has put my amount on hold for no reason and i have raised complaint twice by visiting the branch as well as on customer care but still i have not received any response from them and i am a salaried person with many responsibilities and hdfc has just deduct my amount with out any information so help me with the resolution or at least suggest me what should i do.

I have pay electricity bill on amazon but it was unsuccessful they have refunded money to bank which was debited from my debit card. I also received message on amazon that - my refund on hdfc bank debit/atm card ending 3925 for rs. 1234.00 has been credited/reversed by amazon on[protected]". But till now i didn't received money in my bank account in a month
My bank saving account number is [protected]
Please help

I have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers.

Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.

I also have icici credit card. My cibil score is good.

This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

I am highly disappointed with hdfc bank service and customer care support.
Pathetic pathetic.

Nilesh vibhute

I have cancelled order on amazon and they have refunded money to bank which was debited from my debit card. I also received sms that - "ur transaction on hdfc bank debit/atm card ending 3825 for rs. 530.00 has been credited/reversed by amazon on[protected]". But till now i didn't received money in my bank account.
My bank saving account number is [protected].

I received a message by hdfc bank that, "ur transaction on hdfc bank debit/atm card ending 8021 for rs. 24262.68 has been credited/reversed by paypal *institute on[protected]:11:33:13.
But when i checked online on hdfc account no amount has been credited. What should i do? When will i get the amount rs. 24262.68 credited to my account?
I am scared because it's a big amount for me. Hdfc bank please solve this problem as soon as possible. Waiting for the response.

This is regarding cancellation of policy no.: 21529617 hdfc life sl progrowth flexi
I am a retired senior citizen person without earning any pension and fully dependent on fd interest
& investments.
Hdfc deer park, safdarjung enclave, new delhi rm contacted me for investment as one my mutual fund was matured and trapped me to buy this policy. They offed me this investment with insurance cover
For my wife 64 years + of age and did not explained the mortality charges per year which was too high for my wife's age, hence my investment amount was cut short by about rs 65000 per year for 5 years as a loss.
The policy documents were not sent to me within 15 days time, i asked for this many times. Finally, i received the documents on 15th. July'19 and surprised to notice the mortality charges in the policy and i visited hdfc life office to cancel the policy.
But, i am surprised to receive the refund with charges deducted from my investment of rs 3, 50, 000 i. E. Rs.26, 319.59 which is too high, please refund these charges as soon as possible, otherwise i have to forward this case to irda as the policy was under 15 days of free look period.
It was hdfc life's mistake to send me the policy after one & half month.
Regards
Ashok kumar kapoor
[protected]@yahoo.com
Mob [protected]

I have transferred rs. 15098.10/- to my hdfc bank on 4th august 2019 from payzapp app. But amount not transferred to the beneficiary account. That day onwards i tried customer care no-[protected] but did not connect my call.in 5th august informed to payzapp customer care through the mail - [protected]@payzapp.in but nobody not replying my msg. Can anyone suggest me how to go legally on this? To whom i have to contact?

Representatives came to our office to open hdfc bank accounts and they offered us a debit card along with credit card for free mentioning that it would be free of cost. I confirmed the executive if i will be charged anything for it and she said it's free for lifetime and i won't be charged anything for this card.

I received the card at my address and i haven't even activated the card yet, it's been more than 4 months and i haven't used it. Now, i'm getting messages that you're going to be charged rs.590 for your credit card and i have no idea what these charges are for, i already confirmed that if i'm going to get charged for the card, i don't need it as i won't be using it.

I request you to kindly wave off any charges for this credit card from my account or just block it. This is nothing new as i can see all around the internet you hdfc guys issue credit cards for free and charge the customers for no reason!

I did a pos purchase with my credit card on 17th june 2019 of rs. 5, 415.00. The same is reflecting in my june month statement, however the same has not been credited to the beneficiary account. As a result i had to make the payment in cash.

I raised the transaction dispute attaching the cardholder dispute form along with the bill of the cash payment for the transaction on 24th june 2019 to cc. [protected]@hdfcbank.com and customerservices. [protected]@hdfcbank.com as advised by the custom care professionals.

Query reference number for the e-mail: [protected]
Hbl=[protected]

It has been more than 40 days with no update. When i am calling customer care professionals, they have no update on this and i am just being asked to wait, somebody says for 2 days and someone says 90 days.

I have already sent around 10 reminder emails and at-least called customer care 5 times.

Is there any way i can report this to rbi?

At this very moment feeling very pathetic about thinking & wasting my time raising complaint to hdfc. Worst ever customer satisfaction. People of toll free number are not ready to listen and provide wrong information. Even so called designated personnel banker is always not available when available will not pick the phone. She provided wrong information. Whts going on in hdfc are you just getting fake awards for best service. Unpolite people on customer care and even banker assigned. I have been issued two debit cards without information. Debit card is being couriered to wrong address when said to arrange to to send to near by branch - not update available. When asked why two card issued calls transfer to accounts then to debit card and no answer just one answer close one any o[censored]r choice. Who will be responsible for yearly charges. Matter dosent get resolved what go for a legal case. I would rate personnel banker as hopeless employee of hdfc - just enjoying free salaries. While placing request for credit card she called up just once to say place through her not directly. Really self - centered no customer satisfaction.

236 rs deducted from my account on 16/04/2019 with the narration si fail due to insuff bal, however i didn't have any si for that period of time.

Date of transaction 16/04/2019
Hdfc bank vikas nagar lucknow.

I am repeating, i don't have any si and this is deducted for no reason. I want my money back.

I tried to contact bank too, but they can't help.

I had purchased items from reliance smart and more mega store using hdfc cashback offer on 2/08/2019
The offer stated that instant cashback will be credited in the bank account but it's already 3 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
Its a fraud!
Hdfc bank is a scam...
Please contact me on [protected]
My email id is sayamsunder2011 @gmail.com

I went in hdfc sriganganagar branch for depositing the cash if rs 30000/- in s. B a. C numbered [protected] harjinder singh as his installment of credit card is due. But their in branch mr. C. P. Jangir and teller authoriser mr. Mandeep dhillon use abusive language and refused to deposit the cash by saying it is against the policy of the bank. When i ask for the hard copy of the policy they threatened me that they will beat me outside if i ask for policy of the bank. I sit their for nearly an hour but of no effect. Neither they deposited the money nor they gave me any hard copy of the policy. But threatened me and abuse me their. I request your good self to kindly arrange the cctv footage of the branch so that things can be cleared to u as they are threatening the customer and defaming the name of brand hdfc.

I have been using a times platinum credit card with 1.25lacs as the credit limit. Later it was reduced to 62k because for 3 months i did minimum credit card payment.
I have not been defaulting any payment and i have a good salary too. My cash limit was also reduced from 50k to zero. This is not appropriate to reduce the amount straight by 50%. Why should i use the credit card if sometimes i pay the minimum amount or not the complete amount? I have been paying the credit card bill's on time.

Dear hdfc bank
I want to bring your kind notice that last month 25july 2019 bank debited my account for adhoc stmt charge 236.00 rs from my salary account no [protected].
I am not getting what is the meaning of this adhoc stmt and how can bank deduct the amount without givinng any information to account holder.

Please let know the reason for debited mony from my account as mentioned above.
Thanks®ards
Kamal nayan pathak
[protected]

Hai this is mukka naresh kumar my mobile number [protected] email id ([protected]@gmail.com) my account cust id[protected], i had blocked debitcard and netbanking and upi transctions due to misuse of my current account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able to make transactions. I had raised complaints thru phonebanking but every time they say raised the issue or mailed the issue wait for 3 working days
So kindly request you to sort out my problem as soon as possible
Thanking you

Dear team,
Amount of 23990 is debited from my debit card on 02/08/2019 at 16:57
But i have not doing any shoping order or not receive any order id against the amount, after debited of money i receive a message of the amount of 23990 is debited for flip-kart payment, payment transition id is given attached below my account statement. So i want to refund my amount to be deducted on same debit card or below attached my account number.
Thanks:
Basudev sahoo

[protected] / [protected]

I am hardev singh hdfc account no - [protected].
Costumer i'd[protected]
Dear sir i have submit application for money transfer via mobile banking or net banking on 29/07/19 at hdfc bank dehradun.
It's been a week now the service is not activated on my hdfc mobile app.
Iam senior citizen and can't go to bank ever time
Pls sort this matter otherwise i have option for closing my account immediately.

Pls look after this matter immediately.
Hardev singh
[protected] bank registered number
[protected]@gmail.com bank registered email

I am from madurai, hdfc customer since september 2015.

My salary account was converted to normal account post april 2017 due to resignation from previous company and then the sb account was not in use but still active. Thus, it has accumulated negative balance (-9000).

But as per rbi guidelines, bank cannot charge for non-maintenance in such a way that the account holds negative figure.

I wish to continue your patronage as i am choosing hdfc to be used as salary account in my new company.

It will be very helpful if the negative balance is waived-off. Thus, i request you to waive-off the negative balance from my account for starting it as a fresh salary account.

Detaills :

Branch code : 1277
Branch : madurai ii,
Hdfc, 74 and 75, kamarajar salai,
Madurai-625009.

I ordered a shoe on amazon, on realising that shipping address is wrong i canceled the order for which I had already paid. Immediately I got a message from HDFC back that "Ur transaction on HDFC Bank DEBIT/ATM Card ending xxxx for Rs 2339.00 has been credited/reversed by AMAZON on[protected]:05:16:21". But when I checked my balance it did not get updated.
Rs 2399.00 has not been recived by me.