HDFC Bank Complaints & Reviews

Had purchased the hdfc life (Super income plan) from the devdayal road branch at mulund (West) in mumbai.

I went to the bank on the 23 rd august to pay my yearly premium. The hdfc staff who i would interact with earlier have shifted to other branch and a entire new staff was introduced. A person named mr pradeep came forward to help. And i was waiting for him to revert with the solution. After almost an hour of waiting, when i asked him what happened, he threw my phone (He was using y phone to speak to his hdfc life opertion team) and asked me to get it done on my own. My phone screen has had a crack since then.

I did esclate it to his team leader mr rehan khan and respective branch manager ms preeti and to our surprise, both just had an very informal aaproach to the incident.

After 15 days i went to the hdfc bank branch and tried getting the final solution and its since then i have been only getting stories. I have recorded most of my conversations with these self proclaimed bankers.

Plan to esclate it to the rbi, as its my hard earned money which is at risk.

I have salary account with sanpad branch. I have lost my debit card so i hotlisted the same and fill reissuance form to get new one in east street pune branch. But mr. Ashit kumar denied to accept form coz i dont have any fd, rd in east street branch. Then i ask to meet branch manager after that he accepted my form. I told him i want free debit card which one i was using earlier he said ok.
After 7 days i received card but bank charges me rs. 885 on dated 30 aug 19.
I visited east street branch and meet mrs. Puja as well as mr. Ashit kumar they accepted my charges reversal form but still pending.
Mr. Akshit kumar, who agitatedly asked me to open rd, fd else saving account to offer me hdfc services.

Charged :- rs.885
Date :- 30 aug 19
Trans id :- mir[protected]

Kindly look into this and revert me my charges in same acoount.

On 17th september at 11:58 hrs. I withdrew 3500/- rs from a non hdfc atm. Money deducted from my account but cash was not dispensed. I was being assured by my personal banker that money will be refund in my account within 72 hours. But that was not the case. On saturday i register an email complaint and still waiting for the status no body called back. Today called customer care and got this complaint no (Muma[protected]). Was being assured that i will get a msg shortly regarding my complaint registratiin. Again no msg. Why all these portals if nothing is working. Please update me asap.

Reminder
Sir / madam

Sub: refund my hdfc fastag amount 500/-

Please refund the above immediately. I applied for fastag on 02/09/2019. My application reference no hfr226299. It shows that i will receive fastag within 7 working days. But still now nothing has been created when ever i call customer care they are not reachable. Kindly help to get my money back immediately.

Thanks and regards,
Sahitya tuteja

Dear sir
Travelling from noida to kurushetra (Haryana) on 18.09.2019 time 8.44 toll bhagan toll plaza customer i'd[protected] wallet i'd [protected]. Transaction no.[protected] on fast tag boot they charged me rs.105.00 for up n down ticket no.[protected]j9 (Ticket copy enclosed) while passing through got the message decution of rs.70.00 vide. No. Mbhewb22sko[protected].9.19 time 8.49.17 and same while returning amount deducted from fastag.
Now, i request you to look into the matter and revert back the deducted amount in my fast tag account.

Thanking you

Madhusudan takiar
[protected]

I was making a payment of my electricity bill using pspcl website through hdfc payment gateway. The page produced fault and funds got deducted from my account. Please either credit funds to pspcl or refund back so that i could try making payment again. It has yet not reflected to pspcl.

Pspcl account number: a42ms420124l
Andhra bank account number: [protected]
Amount : 1, 00, 000
Reference number on bank statement: ib/toml/[protected]/[protected]
Contact number: [protected]

Hi team gd mng,

I have settled my credit card amount 45000 and have got approve to pay 25000 and i kept 4 emis to pay the 25000 and i have paid 17, 700 and i have to pay only 7300, but the totoal amount is added to my salry acc 45000 it is showing 45000 minus balance, i aill pay my remaing amount 7300 so please clear that minus amount, please solve my issue asap, thank you team

I amit kumar resident of gurdaspur, punjab... Mobile no: [protected]

Dear sir

An employee of hdfc bank branch kahnuwan, gurdaspur applied my credit card. But i cannot received my credit card from bank. But bank charges me 1180/- (Annual).. I have paid such amount on dated 8-1-2019. I also talk with employee of hdfc bank, kindly block my credit card. He said to me that your credit card has been blocked. But on dated[protected] i have received a credit card bill 1180/- from hdfc. But i cant received any card from bank. Sir i am unable to pay this bill. Sir i am humbly request to you kindly solve my problem and remit my outstanding bill. Screen shots attached herewith for your kind reference.

Hello team.

I am getting so many calls from hdfc credit card department. They were torturing me.

I need to know how they got my personal details to them. How they hacked my personal information. Who were giving all these information. Government should bring a data privacy act against bank people. Bank people were misusing our personal information.

I will complain in consumer court.

Sir / Madam

Sub: Refund my HDFC fastag amount 500/-

Please refund the above immediately. I applied for fastag on 02/09/2019. My application reference no HFR226299 . It shows that I will receive fastag within 7 working days . But still now nothing has been created when ever I call customer care they are not reachable. kindly help to get my money back immediately.

Thanks and regards,
Sahitya Tuteja
Cust id[protected]

Request you to please help as soon as possible.

Sir / Madam

Sub: Refund my HDFC fastag amount 500/-

Please refund the above immediately. I applied for fastag on 02/09/2019. My application reference no HFR226299 . It shows that I will receive fastag within 7 working days . But still now nothing has been created when ever I call customer care they are not reachable. kindly help to get my money back immediately.

Thanks and regards,
Sahitya Tuteja

This is to inform you that I had applied my dependent visa with my wife . On that time, I had resigned on 3rd April 2019 as per the bank terms & conditions. But, after few days agent denied about the success of my visa. I had revoked my resignation.

On the other side, agent was self trying to get my visa . Fortunately, Embassy allotted dependent visa to me .I got my visa on 26th July 2019. On the same day I have applied my resignation in sap. I have to immediately report there on Ist July 2019 along with her, as her classes started on Ist July 2019. I have no other option except early relieving. But bank has absconded terminated me and also send the termination letter to my home address. I request you to please understand my situation .I do not have such type of intention to break the policies of the bank . I have spent 3 years in bank with honesty.

kindly try to resolve this difficult situation and please grant me reliving letter from the bank and help me to withdraw the provident fund as well.
I am living at Australia.

Name - Ankush Sharma
EMP code - A21898
Branch code -1407
Job role - BSM

I will be very thankful for your cooperation.

Thanks & Regards
Ankush sharma

Dear hdfc,
Sep 18, 2019 - 05.12 pm transaction made for rs.1274/- to flipkart.
Transaction id:t1909181712346560163596
Utr:[protected].
Flipkart told to check with phonepe.
Phonepe told to check with hdfc bank.
Hdfc - kodaikanal branch told to call [protected] - not connected to executive.
Now tell me, who will refund my rs.1274/-
Are you playing with customers in the name of transactions.
First of all improve your server and speed, the come to us for deductions.
Even in this double door system, we felt safe less while doing a transaction.
Since 5 days i am trying to get back my money.
But no one is trying to help me out.
Shall i go to consumer court to file a case against hdfc and and ask reparation up to 3x of my loss in this transaction?
Take your time up to 03 days. I don't have that much time to wait.
Planned to go consumer court on october 4th, 2019.

Hi,

I had a transaction for myntra using payzapp on 1 sep 2019. But for some reason,
I have canceled my order from myntra. But I didn't get the cashback till now. They have said that refund is proceesed on 16 sep 2019.
Now 5 days are also completed. I had conversations with the customer service center guys of SBI and PAYZAPP as well. Both are not taking responsibility for my refund.

Hdfc credit card application reference no. : 19i[protected]nh and at present my cibil score is 782

Hdfc bank credit card team from headquarter new delhi about a month coming in my office, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my name/contact number/address details. I did that.

Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.

This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.. Kindly supply of reason of my application declined

Hi Team,

I have lost my old food card and got new card. When i tried to mail to foodcardsupport.[protected]@hdfcbank.com team to transfer the money to new card from old card, i am getting undeliverable message and attaching the same.

Could you please help to get the concern team mail id or contact person who can help on this?

I am from TCS.

Thanks,
[protected].

I lost my food card almost 9 months back which i got blocked immediately. However i did not get the time to put in a request for replacement. The card had money loaded on it.

My card number was [protected].

I have raised a new card request now. Request you to kindly let me know as to how the money from my old card will get loaded on the new one.

Hi,

On 23 sept 2019, rs 177 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "3rd party cash txn inc gst 210919-mir[protected]". I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

Thanks
My account number : [[protected]]

Dear sir,
We are holding a current account with the jayanagar branch at bangalore since a very long time, our account number is [protected] under the name "the parquet company"
Mr. Brahma is the rm with us. We are very surprised to note that my registered mobile number in my netbanking account has been changed without my prior permission. It was[protected] instaed it is now changed to xxxxx 22180 which i don't understand.
Inspite of my repeated telephone calls to the rm this is not rectified.

We find it very unsafe to bank with you and want to close all our association with the jayanagar branch.

I applied for hdfc credit card online and their terms and i am employed with r1 rcm company. However they called me and told me you will get your card in a week. I got three confirmation calls and now i saw online my card application status is showing decline... I submitted all docs related to my company, my aadhaar, pan card and my company salary also get credited into hdfc account. Please have a look into this matter and tell me why my application get rejected.. Reason of decline. Please tell the reason.. My application i'd is 19i[protected]o1.