HDFC Bank Complaints & Reviews

Hi team, my account is with a negative balance of rs 22000 which includes. My car loan and personel loan. The loan wasnt paid on time becuase of some financial. Crunches which i am facing since last 6 months. So i the loan automatically gets deducted on last day of everymonth as the account is a salary ac. Now account got blocked due to no reason. When i asked the team, they said due to kyc, it is blocked. I am not able to receive any funds and my salary date is last day of every month
I already submitted my kyc documents to my salary ac branch. Please unblock my account asap so that the salary can be credited.
My. Customer id is 43156567

I have not done any transaction from my credit card ending:4124.

And also it was conveyed initially by your representative that it is lifetime free card.

But still, my statement balance is 589 rs which is due by 9th of august and there is no such transaction done. And the bank is not even showing why it is charging that amount.

Why??
Please waive off this amount asap.

Customer id:[protected]

Hi,
This is with complaint on hdfc personal loan cheating and fraud.
Issue started on june 20th where i logged into hdfc net banking and there was an online advertisement on net banking portal for personal loan with 3 mins disbursement. I further proceeded to check the eligibility and criteria with filling the personal details and it was showing pre-approved loan of rs.2, 50, 000 and normal loan of rs.4, 80, 000.
Since i needed only rs.1, 50, 000 for personal issue and to close the credit cards, i selected pre-approved loan (Usually this will be without document or minimum documents). But post selecting the pre-approved loan, it asked for address proof and salary proof (No other document was mentioned to be submitted), and i submitted uploaded both the doc, since it was secured hdfc bank portal and waited for disbursement and got loan application # dplxxxxxxxx95. No further communication was provided to me. Next day i called customer care for checking the loan application status and they told it is under process and they could not review/ check it and it will take 5-10 days for another department to check and call me back. After 5 days i got same response and after 10 days i got same response. And it was weird that no customer care is providing proper status, so i complained (Complaint # hbl=[protected] online hdfc portal for the same only july 4th. I got response to provide personal details which was already provided while filling the loan application (Not sure why they are not checking it properly). No further response from bank. Later on july 7th i proceeded with complaint on grievance redressal and to nodal officer (Complaint #hbl=[protected]'). On july 15th i got reply from grievance redressal stating i have to check with joshy thomas on [protected] for any further clarification or assistance.
This joshy thomas was the personal who was checking with me for any personal loan when not needed. Later she further requested to provide 1 pan card xerox, 2 photo, address proof, salary proof and another doc etc. Not sure if i have applied for pre-approved loan or normal loan. She sounded weird and it was like not talking with hdfc employee.
I further informed her, the normal loan eligibility is rs.4, 70, 000 and i have applied for 150000 and it was preapproved loan. She didn’t agree to what i said and she kept asking for document submission and she will send a guy to collect the document and only then she will proceed further. This is insane and worst service that i had with personal loan.
Further escalated to nodal officer and ombudsman and no responses till date from them.
Deceptive or misleading advertising which caused mental torcher from bank and till date the issue is not resolved. Deceptive or misleading advertisements are restricted under the various legislations including the consumer protection act, 1986;norms for journalist conduct issued by the press council of india act and asci code. Also, indian penal code, 1806- the ipc, vide an array of provisions, prohibits obscene, defamatory publication, publication of a lottery and/ or statements creating or promoting disharmony/ enmity in society.
Requesting to look into this issue and do the needful regarding false advertisement and worst customer care representative in hdfc bank personal loan department.
Thanks and regards,
Divyesh roy
[protected], [protected]
Bangalore, india.

I am hdfc savings account holder and i charged multiple times in few months for 177.00 rupees.
I have no idea & i am completely shocked see plz solve my problem & i am not informed about the charges. I have less that 15k salary and loss so much my hard earned money, i think i have closed my account & never be hdfc's customer again.
Account number[protected]
Id[protected]

My policy no. 12900006. My self balaram behera. My complaint was related to fake commitment of insurance settlement. Before one and half months your team member call me related to getting bonus of this insurance. So i submitted all these required documents. After that she told me before sending amount to my account keep your a/c balance minimum 30000. If not money can't be send. Like that few times she told me some problems found during sending the big amount transactions. So can u send 20000, 60000, 26200, 30000 like that. As per his problem i send money. She always told me within one to two hr. All money transfer to your account. This drama is continued till date now. My question what is the status, can u say total money transfer to me or not. A middle class people is it tolerated. For this type of service i brought insurance from your site.

Account/Customer ID: 41975839
Registered Contact Details/Email ID: jiten.[protected]@gmail.com
Credit Card Number: [protected]

Savings Account No.: [protected], MAGARPATTA - PUNE

HI

I have recieved insta loan of of 1 lac 13 000 in my account which i havn, t requested.
This is the account [protected] which is on zero balance from long time. No transactions been done on this from long back.
Just by clicking on the Interrupting Pop up msz in the ATM machine you people are sending the loan amount in the account, without call confirmation.
Also you guys stay offline on weekends and after 8PM on week days .
How could a guys reach you in such situations.
I demand to take back the insta loan amount immediately from the account.
And am not going to take ownership of any amount transaction on this account[protected].
I am not using this account.

Please take the amount back, what ever the issues you have you manage it by yourself, donot come to me for any thing.

Thanks
Jitendra Mohangekar

I have transferred 1500/- from my hdfc account on August 1st 2018 to an SBI account. the amount got debited from my account and also it came in the statement. But the receiver did.nt get any amount and it's not there in his statement. Please let me know where the money went? If the proofs are needed I can attach privately. My mail id is - sheetal.[protected]@gmail.com Please kindly resolve this.

Dear Team,

My UAN NO[protected] & My EMPloyee ID was 190301
Request you to kindly provide me the PF A/c Status,

while Searching in Passbook The Message was: "Passbook not available to this Member-id as this pertain to exempted establishment (i.e. Trust)"

Thanks & Regards,

GOVIND SHARMA
190301
HDFC BANK(0289)
JAIPUR

I had raise a request from amazon for return a product and as per amazon the return was done on 6 july with the ref. no.[protected] but till now i haven't received my amount which should be 999/- so many time i coordinate with Amazon or hdfc costumer care. But from now both are playing blam game.

Cancellation of one assist membership
I am a hdfc bank credit card holder. I am not interested about this service and don't want this membership any more. So cancel the membership and stop auto debiting my credit card for an amount of rs.1399/-

Oneassist relationship number : 2477290
Name :- ramesh kumar madasu
Mobile no. :- [protected]
Credit card number ending :[protected]

Credit card application decline without cause

Hi,
After processing my application, conducting credit checks, collecting applications, 3 calls for verification, calling my references and visiting my place of employment, i am not getting a clear reason for rejection.
I would like to know what went wrong in my application and any guarantees/mitigations required.

Dear sir hdfc bank credit card customer care executive ne mujhe credit card unbill amount ka emi karake deta bolke aditya birla policy bechi par emi nai karake diye galat information de kar fasaya jiski wajhse mujhe bahot sare charges lage hai or uske bad maine bahot bar complent b ki par koe jab nai maine unko audio recording b send ki tab b kuch nai hua aap se madat ki guzarish.

I got a sms from my bank that i have spent 199 via credit card at amazon without pin/otp. Where there was no payment done by me or my amazon account dosent show any purchase. I can see many people complaining about similar sms.

Sms says -

"alert:rs.199 spent via credit card xx8121 at amazon1258399 on[protected]:18:31:28 without pin/otp."

Please refund the amount asap.

Dear sir,
I am avdhesh yadav customer of hdfc bank (A/c-[protected]) i did my transection of an amount of 6000rs through bank of india atm on 09/07/2019 between 11:00am to 11:30am but amount not received but deduct on my account on same time im raised my online complain through ref no 1953321 before 24hr on my hdfc bank but still not giving any solution behalf of hdfc bank.
Kindly do the needful assistance for the same.

I have savings max account in your renowned bank. On 26th july, an amount of rs.1313 have been debited from my account without prior notification. When i google the transaction i came to know that these are some bank charges. I don’t have any deal with your executive regarding these charges. I don’t believe that such a huge bank involves in doing these kind of atrocious activities with customers. Kindly credited my money bank. I am attaching the details of the payment with you
Withdrawal1, 313.94
Cheque/ref no. Mir[protected]
Narrationinter-brn cash chg incl gst 200719-mir[protected]. Please solve this problem as soon as possible. So that in future your customers can never doubt on your quality banking services. Otherwise strict action will be taken.

Hi, i have salary account in hdfc 1.5 years back when i was working at that time. After that i changed company & they provided other bank account. But my hdfc exsisted old salary account showing -7951 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 7901 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
Plz juistice to me. 9000 is huge amount to me. What is the solution?
What is the action will take against this bank.

I have lost my job in june 2019 after which the calls from the credit card company i. E. Hdfc people started calling me asking about the amount. I told them that as i have not received the salary from the past job i will pay the amount after the salary is being credited to my account i. E. The month-end. However, after having a talk with two officials on +91-[protected] and +91-[protected] where i told them multiple time on 21st july, 24th july and on 26th july 2019 that my salary will be credited on the last date of the month post which i will make the payment.
However today i. E. 27th of july, 2019 a credit card recovery agent with a number - [protected] called me and harassed me for rs 3150 after telling the same that it will be possible to pay at the month-end only. He told that pay the amount today or he will call my family neighbors and my girlfriend and their family members also.
After asking them he continued to torture me after 3 calls even saying that the rbi has their guidelines regarding credit card recovery agent and the fair debt collection practices act (Fdcpa) says debt collectors can't harass, oppress, or abuse you or anyone else they contact. Some examples of harassment are repetitious phone calls that are intended to annoy, abuse, or harass you or any person answering the phone. Obscene or profane language.

Even though he is currently blackmailing me either pay the amount or i will call your girlfriend and family members.

I would also like to write here that raise the complaint against these people whose number are provided and if they will try to come to my home or threaten my family or girlfriend i will definitely harm them or else i will suicide.

Sir
My name is chiranjib roy.in october 2018 i purchased a cell phone which had a 2000 rupees cashbach scheme. The phone cost me around 26000 rupees under hdfc finance pvt ltd. The emi tenure was of nine months and the emi started from november 2018. At the time of purchase i was told thatthe 2000 rupees cashback will be adjusted in the subsequent emis. The loan account number is [protected].in the course only rs 999 has been adjusted so far and the remaining amount has still not been adjusted. This july is the last month of the emi and i am very displeased at such a treatment from the bank's side. I have contacted the bank officials several times but they don't have any clue. I want a fast solution and adjustment of the remaining amount quickly. Waiting for your reply.

I would like to submit this complaint to inform all people out there how difficult it is to close a loan even in a private bank like hdfc bank and i think in this comparison other govt banks are much better in their service, i have been asking for the foreclosure amount i should pay since 15 days but they have not responded to a single mail ([protected]@hdfcbank.com) they have a standard revert that our query will be resolved in 48 hours

Hi,

I am sanjay kumar kulkarni, my debit has been blocked without any reason, more over i didn't get any intimation, message, form bank or courier department and form three days asking unblocked the debit card but till now my account has been not activated and they are not even taken any action on this. While you are blocking don't you have any responsibility to intimate the customer or else any message. While opening an account you people address everything from customer. One of the worst service form hdfc bank. Review the issue and resolve as soon as possible

I have recieved.. Dear mr. Sanjay kumar kulkarni, welcome letter for a/c xxxxxxxxxx7271 has returned undelivered. Due to this, account has been blocked. Please visit your branch to help us assist you

Thanks,
Sanjay kulkarni.

B2, aie
Ramachandrapuram
Medak - 502319 opp jyothi theatre ifsc - hdfc0000811.