Guys, please don't ever use hdfc bank for any service or product, the worst bank in the world.
I have been a customer for a long time, even my salary account is in this bank. I applied for a credit card thinking that i will get good customer service. There was no response whatsoever. Then i checked my cibil score and i saw that hdfc checked my score 3-4 times in a month which resulted in a massive drop in the score. I was in high 800+ before this incident.
No one ever visited me for the credit card, i dropped so many emails, raised so many complaints but nothing happened.
I have decided to shift my salary account to a different bank and close my saving accounts with hdfc bank.
Lets together make sure no one opens an account with them or use any of their other product, this is the worst thing you can do to yourself
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2019
HDFC Bank Customer Care's response Dear Customer,
We request you to provide us the following information to enable us to verify our records and assist you with regard to your query : • Name as mentioned in the application form and 16 digit application reference number • Date on which the application was submitted • Place where the application was submitted • Your mobile number/e-mail id and city of residence • Name of the executive who has collected the application • Contact details of the executive. You may write to us at [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.
-Preethi
HDFC Bank Customer Assistance
Jul 25, 2019
Updated by abhishank it says [protected]@hdfcbank.com, where exactly do I send the message??
Jul 25, 2019
Updated by abhishank Also, it's just so damn funny. You do not trust your system or your executives, that you expect us to write down their name, contact info, etc etc because we might need that in the future to complain.
NO ONE WRITES THESE THINGS DOWN !!! DO YOU ???
Name: Yashaswini Manjunath
Food card : [protected]
start date : 11 jan 2017