HDFC Bank Complaints & Reviews

Address: POCKET-4, PHASE1, mayur vihar, New Delhi, Delhi, 110091

I recently made a payment on amazon which i had to cancel due to an error on amazon. I made the payment using my hdfc debit card. Amazon immediately returned the money and 3 hrs later hdfc sent me a mesg that the same amount has been reversed by amazon. It has been over 30 hours and the amount hasn't been reflected in my account. I called the hdfc call centre and also sent an email which hasn't yet been replied to.

Aug 5, 2019

Complaint marked as Resolved

The money was refunded, thanks to this forum.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, date & amount of transaction and the reference id TW[protected]. A bank representative shall contact you as soon as we receive this information. We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Nadia
HDFC Bank Customer Assistance

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So many times i have used net banking of hdfc. Today i have logged in and not getting otp. I have tried lot many time but no success.. Please help me. Its urgent to me to do a transaction and i am trying but no success. Give a suggestion which will solve my problem. Is there any sheduled maintenance time for hdfc bank today and yesterday or it is due to any other problem??

HDFC Bank customer support has been notified about the posted complaint.

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Dear sir
My hdfc credit card app ref no [protected]
I applied credit card it already dispatched but address on the envelope was wrong so courier was taken back so kindly modify my address and keep a mail to courier (Bluedart in hubsiguda) so that i can get my credit card back to given below address (Status c'nee shifted from the given address)
Regards
6-6/b,
Padmaja nagar,
Near devi hospital,
Karakambadi road
Tirupati 517501.

Sep 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2019

HDFC Bank Customer Care's response Dear Customer,

We infer that you wish to change themailing address in your credit card account. To change the mailing address/contact detail in your credit card account we request you to send completed change of contact detail form to our mailing address. You can download the form from the below link. https://bit.ly/2jm2fAH Please send the completed form to our mailing address mentioned below: HDFC Bank Cards Division, PO BOX #8654, Thiruvanmiyur P.O., Chennai 600 041.

-Nadia
HDFC Bank Customer Assistance

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Address: 490020

I am trying to register for tpt, but i am not receiving the otp on my us phone number. The one that goes to email works fine, but the sms doesn't work though my phone number is updated. You need both the otps (Email and sms) to register for tpt.

Looks like hdfc website is full of bugs. I am trying to do something important, but now stuck as i need tpt to proceed. Hdfc us customer service only works 9-5 monday thru friday. Is this some kind of a joke?

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & time of request of OTP, your US number along with ISD code and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information. We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Nadia
HDFC Bank Customer Assistance

Aug 13, 2019

Updated by deerajput Sorry, but I cannot see the email address or reference ID. It says [protected]. How do I decode it?

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Address: KensingtonSEZ W 12th, & 13th Flr Hirandani, Business Park, Mumbai City, Maharashtra, 400076

Need help to transfer balance from old hdfc bank prepaid food card to new food card
My old food card is damaged and can not be swiped any further, please help with this request.

Old food card number hdfc bank : [protected]
New food card number hdfc bank : [protected]

I have tried doing this through phone baking, prepaid banking online customer care but this is not working though. Please help in resolving this issue

Kindly help
Vandana bhise
Cell number — [protected]

Sep 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to state that the fund transfer has been done. Kindly write to [protected]@hdfcbank.com incase of any further clarification or assistance.

Nadia
HDFC Bank Customer Assistance

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Sir, i am having one assist membership by paying the membership amount through my jetprivilege credit card no. [protected] and the membership has to be renewed this month. But i am not interest to continue the membership of one assist and i already sent mail to discontinue the one assist, but i could not get reply from the bank concern. Hence, it is requesting not to renew my one assist.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Sector-50, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

I received a fraud call from hdfc life insurance. They told me that i purchased a classic policy in 2012 which has been terminated due to no payments. To revive the policy i need to buy a policy from indiafirstlife (https://www.indiafirstlife.com/) for '1 lakh 40 thousand' and give them the application id. They will transfer all my money to that policy and it will be paid on november 2019.

I called up hdfc life and checked the policy number. No policy exists on my name.

They called me 4-5 times to convince me of the same.

Sep 12, 2019

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2019

HDFC Life Customer Care's response Hi, kindly inform the customer to address any unresolved concern with respect to your HDFC Life policy kindly write to us at [protected]@hdfclife.com from your registered Id to have the same addressed.

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Hello hdfc team,

By mistaken i have done credit card payment twice once auto pay and second from mobile app, where credit card due amount were not get updated.
And i just click on due amount and it was deducted from my account balance.
Please check my account and refund last bill amount. Thanks
Please find my account details below
Acc no -[protected]...

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Address: 110092

Sir i applied for hdfc credit card and now my card is despatched to office address but i want to deliver my card at my residence address. Pls update credit card delivery address to my residence. Currently card is with blue dart company.
I contacted to blue dart to deliver this card at my residence but they are denying and told me to talk with hdfc bank and if bank will send us a mail for delivery address change only then we will deliver...

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Address: Advaith JCB, Padil, Mangalore, Dakshina Kannada, Karnataka, 575007

Hello,

I would like to make a complaint regarding the hdfc bank debit card annual fee on my account. They deducted 885 inr from bank account without my notice.
I am using hdfc bank platinum debit card. I had never requested hdfc bank executives for platinum debit card and they did not inform me about platinum card annual fee during the creation of bank account. This is happening second time to me

I want full refund now of 885 inr.
I use hdfc account to deposit cash and i don't need higher credit limit debit card.
Expecting to solve my issues asap.

Regards
Chaithra k
Mangalore-575007

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/card no and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Aug 03, 2019

Updated by NishanthKumar92 I need to resolve this issue. Kindly assign HDFC customer care to share necessary details.
I need solution for this issue ASAP. Since it is happening second time to me.
Please address my concern and resolve this issue.

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Address: satara, Satara, Maharashtra, 415004

Hi, i have salary account in hdfc 2 years back when i was working at that time. After that i was doing studies. Now i have joined new company and i want to use hdfc account. But my hdfc exsisted old salary account showing -6369.56 balance.
The bank converts my salary account converted into savings account & charged monthly... The bank convert my salary account into savings account... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account. I want to use this account but if not at least better if i close it.
Paying 6000+ is definitely not an option. What is the solution?
Awaiting for your reply.

Contact details -
[protected]
[protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that your Branch Official Mr. Yuvraj Bartakke has contacted you and also emailed you with regard to your query and concern. We further understand that you will be visiting branch to discuss the matter further. Please feel free to speak to Mr. Yuvraj Bartakke on [protected] for any clarification in the interim.

-Nadia
HDFC Bank Customer Assistance

Aug 19, 2019

Updated by shailesh kanherkar Hdfc bank representative called me and we had discussion that we can close this account otherwise start it again from scratch. For that he asked me to come to satara on 16th august to meet up with manager. Once I went there, I had discussion with couple of people including manager but they aren’t agree to make it 0 or close it. They want me pay whole amount.
I even tried conveying them RBI rules regarding saving account. But they are not ready to agree, this is ridiculous.
No negative balances in savings accounts: RBI
According to the RBI, if any bank continues to debit charges on a savings account creating a negative balance, customers can approach the banking ombudsman.
https://economictimes.indiatimes.com/news/economy/finance/no-negative-balances-in-savings-accounts-rbi/articleshow/52218257.cms?from=mdr
In response to an email sent by TOI, HDFC BankNSE -0.08 % said it “does not allow the balance in a savings account to go negative due to imposition of charges for non-maintenance of minimum balance“. The statement added that there are no charges for reactivation of the account in future. Axis BankNSE 1.88 % said that it does not accumulate charges for non-maintenance of balance. An ICICI BankNSE 0.40 % spokesperson also said that it does not create negative balances in savings accounts

What HDFC said in response to that rule 3 years ago and what they are doing is something else.
I don’t understand why so much of gap when it comes to execution of this rule?

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K

kruthi30

from Mumbai, Maharashtra

Aug 2, 2019

Hi,

I have tried booking ticket from Goibibo. My money was debited but the ticket isn't booked. I didn't get refund till now.

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G

Gupta DK

from Delhi, Delhi

Aug 2, 2019

Dear Team

i am jobless so i have not paid money to hdfc credit card outstanding bill ammount

i want to settlement my outstanding amount but agent calling me abusing me for money

they are harassing me a lot

i want to settle outstanding ammount please help me

Thanks

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S

Somadrita Rai

from Mumbai, Maharashtra

Aug 2, 2019

Some one call me and did fraud with me.

Please call and resolve the issue

[protected]

pihu

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U

Usha Kokare

from Delhi, Delhi

Aug 2, 2019

My self is Sunil Kokare got add on credit card in the o[censored]sha Kokare having credit Crad No. [protected]. I want No dues certificate for this credit card . However unable to reach HDFC bank pl help

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Address: C7 DARANI QUARTERS, KALLAYANALLUR, 606206

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with [protected] without my concern on date:22Juyl 2019. So cancel the One assist membership and refund this debited amount of Rs.1899/-

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Address: C3 409 Xerbia Township Dattawadi, 411057

Ad hoc statement charge of ₹118 have been deducted on 01.08.2019 from my hdfc salary account without any information.

How can bank deduct money without any acknowledgement

So i need clarification from bank or reverse my ₹118 to my account.
Please check and clearify me the deduction amount
Also tell what is ad-hoc charges

Name - dinesh
Registered no - [protected]...

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Address: Koramangla branch, Bangalore, Karnataka, 560034

Dear team,

I have an account with hdfc that has been in active use for a couple of years. Today i noticed that on a quarterly basis deductions have been made under the head "isaqmc". I read around and found that this is being done for having the mutual fund buying ability via net banking.

I do not recollect consenting to these quarterly deductions. Kindly stop deducting the same and reverse the charges made on the account.

Thanks and regards

Nidhi

Sep 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2019

HDFC Bank Customer Care's response Dear Customer,

The referred charges levied in your account are Quarterly Maintenance Charge for your Investment Service account i.e. online mutual fund account. Please note your Investment Service account will be charged Quarterly Investment Service account Maintenance Charges @ Rs. 250/- for Resident Customer and Rs. 500/- for Non-Resident customers excluding Goods and Services Tax (GST). Accordingly, your account has been charged with the applicable quarterly maintenance charges. We request you to contact your account branch for any further clarification on the same. Kindly visit the following URL to access information for the complete address and contact details of our Branches. https://bit.ly/2Hqff0y

-Nadia
HDFC Bank Customer Assistance

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Address: Pune, Maharashtra

Hello team,

From my account 590.00+440.89 got deducted and 149.11 rs are on hold
The amount has been deducted under mirevenue by gefu without any notice

The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Aug 02, 2019

Updated by Prachi123321 Hello Anay,

[protected]@hdfcbank.com Is not a valid email id please answer my queries at the earliest

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A

aadi9311

from Delhi, Delhi

Aug 2, 2019

Hii m ruchi i hv businees money back creditcard one day consumer care has call me and dont explain the one assist plan his chargeble or not activete the plan. so dnt need this plan please deactivate my one assist service and refund my charges thanku

ruchi aggarwal
[protected]

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B

BUJJI BABU MAILAPALLI

from Mumbai, Maharashtra

Aug 2, 2019

My HDFC account has received Rs. 1000 from other account and when I checked the balance an amount of Rs. 826 is on hold stating MiREVENUE HOLD THROUGH GEFU.

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Address: srinagar, 193101

Dear team
My father abdul rasheed hajam has buy hdfc life policy but he died i submit a claim on month of feb hdfc life claim department reject my claim on the bases of occupation says your father was not working as fruit grower when i recieve repuited letter i visit nearest hdfc life branch with evidence of two years of fruit mandi reciepts and orchard land revenue papers to reopen again claim but after two months hdfc life denied my this request so kindly help me and solve my this issue.

Sep 2, 2019

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Aug 01, 2019

Updated by abdul hamid hajam Dear sir
my father abdul rasheed hajam was working a fruit apple busniess i have own apple orchards so kindly help me

Verified Support

Aug 02, 2019

HDFC Life Customer Care's response Hi, kindly inform the customer to write to us at [protected]@hdfclife.com from your registered Id to have the same addressed.

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Harbhajan12345678

from Mumbai, Maharashtra

Aug 8, 2019

Hi. I have updated my adhar numbers in UAN[protected] on 4th July but still its pending for authorization at employer end. Request you to approve my details on urgent basis as i need this fund for emergency used.
I shared this concern to hr but no revert from their.
Regards
Harbhajan Singh
[protected]

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Address: H.no.372 ward no.13 kheri sampla, 124501

This is with reference to your e-mail regarding the transaction of rs. 4, 706.78 and 4, 236.58 dated 01/07/2019 at m/s epl*zhwenxianco beijing bei.

The above both transaction deducted from my credit card against the single transaction amount of 10rs. Amount deducted from credit card without receiving otp or amount confirmation massage.
I'm not aware about this amount during transaction.
I have already complaint with hdfc customer care with reference no.[protected], but still they are not solve this problem.
Please do on priority.
I want my money back.

Regards - karambir

Sep 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 01, 2019

Updated by Karambir dahiya Not satisfactory reply received from HDFC customer care.

Verified Support

Aug 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available in our website under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form.

-Nadia
HDFC Bank Customer Assistance

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C

CAMERON STUART

Aug 6, 2019

I am a UK citizen and am not a HDFC customer but I have been scammed by the same thieves who have stolen your money I ordered some items from a web site named www.koubouonline.com in June I did not receive the goods but on checking my credit card statement I found that two payments were made to epl*zhwenxianco beijing bei.

I immediately contacted Lloyds my bank and made them aware of the situation they were really helpful and got on the case right away, they advised me to cancel the card I used to pay the scammers which I did and they also informed me that the scammers had set up a continuance payment authority to take £18 per month from my card which they cancelled, you need to make sure they have not done the same to you.

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Address: thane, Thane, Maharashtra, 400604

Hdfc bank gave me credit card bearing card number xxxx xxxx xxxx 0807. Bank updated wrong mail address in the system which leads non delivered of statement soft copy. They are also fail to submit the hard copy on time.in absent of statement i was unable to pay them. Later on they levied late fees and financial charges in statement (Which i received again late).

I want to cancel the credit card due to their pathetic service. I request to close it and reverse all late fess as it was not fault. But bank representative denied to reverse financial fee.

I keep saying me your cibil is effecting. Is bank is not responsibile for providing the statement on time?

Sep 1, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to share your complete concern, along with the last four digits of your Credit Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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A

atul.21sep

from Delhi, Delhi

Aug 1, 2019

My customer ID is 61543208 and I am not able to receive OTP on my email id.even my email id is registered with bank. My registered mobile no is [protected]

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I have applied for two times for new debit card because my first card was stolen but i didnt receive any of then at my address. I twice received a pin to activate my card at any hdfc atm but if i am not having the card, how am i supposed to activate the card. My both cards are showing active when i login my account through net banking. I am very much ipset with it. Kindly resolve my issue as soon as possible i will be thankful to you.br...

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Address: Chittoor, Andhra Pradesh, 517112

Hello, I’m not able to receive any OTP while doing online transactions with HDFC bank. I’m using the same number and it’s since a couple of days I’m not able to order anything online. It’s so hard to get to the customer service agent through phone, it’s ridiculous. Please help me and resolve this issue as soon as possible.
Thank you.
Best Regards,
Vijetha

Sep 5, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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V

Vijetha100

from Mumbai, Maharashtra

Aug 2, 2019

I'm not able to email to your given address [protected]@hdfcbank.com. kindly verify and send me the working email address. Thanks

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 675

reversed / credited amount not received in my account

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not getting otp to my mobile number.. previously, it was working fine.

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to get back my credit card

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otp not coming on us phone for tpt registration

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need help transfer to balance from old food card to new food card

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non-renewal of one assist membership

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fraud call from hdfc life insurance

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credit card bill payment done twice

change my credit card delivery address

hdfc bank hdfc bank debit card annual fee of 885. need refund asap

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salary account balance in negative

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hdfc credit card cancellation of one assist membership

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ad hoc charges

isaqmc deduction

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hdfc bank mirevenue hold through gefu

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reputation of death claim under policy no 21049504

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amount deducted without receiving an otp. reference no.19185053738.

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credit card statement not provided due to wrong email id updated in the system

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debit card is not delivered to my address.

not receiving otp for any netbanking transaction hdfc

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HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 675

reversed / credited amount not received in my account

Post your Comment

not getting otp to my mobile number.. previously, it was working fine.

Post your Comment

to get back my credit card

Post your Comment

otp not coming on us phone for tpt registration

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need help transfer to balance from old food card to new food card

Post your Comment

non-renewal of one assist membership

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fraud call from hdfc life insurance

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credit card bill payment done twice

change my credit card delivery address

hdfc bank hdfc bank debit card annual fee of 885. need refund asap

Post your Comment

salary account balance in negative

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hdfc credit card cancellation of one assist membership

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ad hoc charges

isaqmc deduction

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hdfc bank mirevenue hold through gefu

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reputation of death claim under policy no 21049504

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amount deducted without receiving an otp. reference no.19185053738.

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credit card statement not provided due to wrong email id updated in the system

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debit card is not delivered to my address.

not receiving otp for any netbanking transaction hdfc

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