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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
Complaints 32964
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HDFC Bank reviews & complaints page 671

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J
jeeva chandru
from Bengaluru, Karnataka
Oct 1, 2019
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Address: 560066

Claim no. C[protected]
Policy no.[protected]

I have applied for a claim for my car and my claim is been rejected. The damage wasn't there earlier and it was just an alignment problem whereas they stated the claim was made on the damaged bumper which is not true.

I called them up still no proper justification provided and they are not ready to share the photos.
HDFC ERGO General Insurance customer support has been notified about the posted complaint.
The policy i applied and paid for the vehicle the registration no. of my vehicle is wrong i thus want to correct it.
motor policy no.- [protected]
the registration number of my vehicle is as follows
registration no.- OR13E7656
which has been erroneously printed as : OD02T7255
please correct it as soon as possible.
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    A
    Akhil Mohan VIT
    from Ernakulam, Kerala
    Sep 30, 2019
    Resolved
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    Resolved

    Address: Ernakulam, Kerala, 682042

    I had booked a movie ticket on bookmyshow app using the payzapp payment method and applied the code bingo for the cashback offer. My total amount of transaction was rs. 401/- which is above the minimum limit of rs. 400/- for the offer to be credible. But after making the payment for the tickets, i did not receive any cashback on my payzapp wallet. If it is not any worth, then please don't make false advertisements and attract customers, which at the end is like fooling them. I would not at all recommend hdfc credit cards to anyone if this is the case going forward. I am 100% eligible for the cashback according to your advertisement. So, please give me my cashback or else i will not at all recommend anyone to use hdfc credit cards.
    Oct 7, 2019
    Complaint marked as Resolved 
    I received my cashback. Thankyou.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 03, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We'll look into that for you. Please provide your registered contact details and transaction details at the below-given link: http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. We'll sort this out for you.

    -Manoj
    HDFC Bank Customer Assistance
    Oct 03, 2019
    Updated by Akhil Mohan VIT
    Hi,

    I have provided my registered contact details and transaction details at the given link with the Txn ID in the comment box. Please sort it out and let me know.

    -Akhil Mohan
    Hi I'm SHIYASHYAM KUMAR. Am applied credit card but card is not delivered. Card is return to bank. Please redispached my credit card for same address.
    Dear Customer Mandate reference no: HDFC[protected] issued to ASHISH SECURITIES PVT LTD with value Rs. 10000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

    Whts this meaning
    I have completed my crdit card due settlement amount 36000.kindly give me Noc as soon as possible

    my mobile number
    [protected]
    mail id
    akbar.[protected]@gmail.com
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      R
      RitulKumar
      from Chennai, Tamil Nadu
      Sep 30, 2019
      Resolved
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      Resolved

      An amount of 25, 000 inr was deposited through cash in my savings account on 4th april 2019.
      On 9th april '19, an amount of 708 inr was debited from my account and on 10th april '19, an amount of 708 inr was debited 5 times from my account.
      The amount debit was described as "amb chrg incl gst for [month2018/19]-mirxxxxxx".

      The total amount i. E debited from my account since the cash deposit of 25, 000 inr sums to around 4, 500 inr.

      I'm a student studying in college and this a huge amount that the bank has deducted without any notice regarding the debit. If there is any policy regarding this, the bank should give some notice prior, so that the user can adhere to bank policies.

      Requesting to refund the amount in my bank account as soon as possible.

      Thanking you
      Ritul kumar
      Nov 18, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 03, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      The charges levied in your Regular Savings account are as per the Bank's Schedule for fees and charges. Please note that you are required to maintain an Average Monthly Balance of Rs. 10000.00 in your account. In case of any further clarification or assistance, you are requested to visit your account branch or our nearest branch.

      Kindly visit the following URL to access information for the complete address details of our Branches:

      https://bit.ly/1FVOjPE

      -Nadia
      HDFC Bank Customer Assistance
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        R
        Rajesh Ts
        from Mumbai, Maharashtra
        Sep 30, 2019
        Resolved
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        Resolved

        Address: 2771,Old Shandy Maidan, Kolar Road, 563114

        Wallet id : [protected] / tag id : 34161fa8203288ac03b20780

        I have received a new fast tag couple of weeks back, but it's been blacklisted for an unknown reason.
        I have contacted both the hdfc customer care and nhai customer couple of times both say they don't have any issue with their end. However, the tag is still blacklisted.
        Finally, as advised by hdfc customer care to send an escalation email in regards to this fastag. [protected]@insolutionsglobal.com, which i sent 10 days ago and i didn't even get any acknowledgement for my email.
        Nov 9, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 03, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

        -Nadia
        HDFC Bank Customer Assistance
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          V
          Vijeta Enterprises
          from Raipur, Chhattisgarh
          Sep 30, 2019
          Resolved
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          Resolved

          Address: 8 Vardhman Nagar , Indore MP., Indore, Madhya Pradesh, 452001

          Dear sir,
          I have taken two wheeler loan on name of amit shrivastava on[protected] from centurion bank of punjab, indore branch. My vehicle registration number is mp09 lf 6095. I have cleared all the dues and emi and have taken original rc book but not received noc from the bank till date. I have to sell my two wheeler. Loan amount sanctioned by the bank was 13000.

          Please provide the noc on urgent basis and oblige.

          Amit shrivastava
          [protected]
          Nov 2, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 01, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share your Loan Account No and your registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Manoj
          HDFC Bank Customer Assistance
          Sir i order cheque book 4 sep 2019 but not received cheque book till date please help
          Speed post no EQ[protected]IN
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            M
            Malabika Ghose
            from Delhi, Delhi
            Sep 30, 2019
            Resolved
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            Resolved

            I noticed weakness in hdfc netbanking application. I access netbanking from my mobile through web browsers. When i access the log-in page it comes with pre-filled userid, once i accept the userid, password also gets filled up automatically. Same thing is not happening when i access netbanking from desktop browsers.

            If this weakness is noticed by perpetrators, then he can try hdfc bank website whenever he gets hold of any lost mobile phone, and becomes successful in some cases.in that case, account holders may suffer a lot.

            So, i request not to pre-fill these fields specially for browsers through mobile devices considering mobiles are prone to get lost due to their smaller sizes.
            Nov 4, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 03, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you recieve the auto-generated acknowledgment, please forward the screenshot of the error/transaction/email or SMS.

            -Nadia
            HDFC Bank Customer Assistance
            Need new card
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              R
              Rekha Sawant
              from Mumbai, Maharashtra
              Sep 30, 2019
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              Dear sir,
              I have salary account in hdfc bank, but there is some financial issue, our company not paid our 10 months salary. (Till date our salary is pending).
              Im going today in hdfc nearest branch to close my hdfc salary account. They told me that your salary account convert into saving account and you have negative rs.8000/- balance. If you want to close your account then paid rs.8000/-.

              Please tell me what can i do now, how can i pay rs.8000/- when im jobless, our salary also pending.

              Please reply me on my email id rekhasawant.[protected]@gmail.com
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 30, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your requested details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Oct 02, 2019
              Updated by Rekha Sawant
              Dear Anay, how i share our complaint details without you complaint reference number, because when i open that link which you share me, that ask me complaint reference number.

              Please guide me.
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                S
                sandeep3333
                from Chandigarh, Chandigarh
                Sep 30, 2019
                Resolved
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                Resolved

                Address: house no.1978,wylie compound,habib road near cmc hospital,ludhiana 141008, Ludhiana, Punjab, 141008

                Dear sir/mam,

                1. Please refer to emi rtn charges.

                2. It is humble request to you that i sandeep masih customer of hdfc bank since more than five years.

                3. I took personal loan in the year of oct 2016 for rs.1, 34, 000 that is pre approved loan disturbed in oct, monthly installment as per amount that is 4515 every month for 36 months. I have been made all the payment on time.

                4. Due to some job issue few months i have not been installment on time. Bank has deducted overdue charges continuously, i have cleared all my overdue charges before foreclose of my loan, but the undigested thing amaze me that is emi rtn charges that is continuously charged by bank even loan has been closed still they deducted emi rtn charges without any valid reason, if i have paid all overdue charge in single shot during running of loan period why bank has deduct emi rtn charges that is for the period of 2016 to 2019. I have mail all authority of hdfc bank, no action has been taken so far.

                Thanking you,

                With warm regards,

                Sandeep masih
                Loan account no.43723427
                Hdfc bank
                Miller ganj
                Ludhiana (141003)
                Nov 4, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 04, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                Our branch official has made multiple attempts to contact you however could not get through.
                Please contact Mr. Parmod Kumar on [protected] for further assistance in this regard.

                -Nadia
                HDFC Bank Customer Assistance
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                  B
                  bhupinders
                  from Delhi, Delhi
                  Sep 30, 2019
                  Resolved
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                  Resolved

                  Address: House No. R76, First Floor Sector 74, Mohali, Punjab, 160059

                  Hi, i applied for home loan two week ago, i submitted all the documents which were required except bhaar mukat document. I am giving 2250rs to the legal person in the hdfc for the verification. I really don't know what the adviser will do in the 2250rs charging fees if everything he needs from my side.[protected] is the file number. From last 15 days i am waiting for the amount and i din't receive yet and because of this # thing i lost the contractor and many more.

                  Hdfc is known for his service to the consumers but this time i have never seen such 3rd class and irrelevant service executives and the legal adviser in my whole life. The worst service from hdfc.in future i am not even going to recommend any one to take any kind of service from hdfc bank and if any one is in my known i will suggest him to transfer the loan to other bank. And for sure i am going to file mental harassment case against hdfc bank.

                  Thanks
                  Bhupinder sharma
                  [protected]
                  Nov 1, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 01, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd.

                  Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action.

                  You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    V
                    vinodlaxmi74@
                    from Gurgaon, Haryana
                    Sep 30, 2019
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                    Address: AMAR UJALA LTD, Agra, Uttar Pradesh, 282007

                    Dear sir,

                    I have get two-wheeler loan on 2006 through the centurion bank of punjab, govindpuri kanpur branch. Completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc

                    We need noc proceed further

                    With regards

                    Vinod sharma
                    Phone no [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      suresh kumar1674
                      from Delhi, Delhi
                      Sep 30, 2019
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                      Address: H-69 Connaught place Delhi, 110001

                      Requested sir.
                      I have an account in hdfc bank. Then so many time the hdfc bank agent call me that you are our prime mamber so we are offering you credit card life time free. But i always say i do not want. But he request me please. Than i am ready to make the credit card. Now my credit card is ready because i got the massage 2 months before. But they are not diliver my card.
                      I request to the bank please deliver my card otherwise cancel this card.
                      Thankyou
                      P no. [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        B
                        balaji bh
                        from Mumbai, Maharashtra
                        Sep 30, 2019
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                        Address: 755019

                        The reference number for your query is 'hbl=[protected]'

                        Dear mr. Balaji b h,

                        Thank you for your patience and co-operation.

                        At the outset we sincerely regret the inconvenience caused to you.

                        Please be noted that we have arranged an approval to cancel the loan with waiver in foreclosure charges and balance transfer demand draft interest amount. Hence, you need to pay the disbursed funds, processing fees and due interest while foreclosing the loan.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          D
                          devendar_agarwal
                          from Kolkata, West Bengal
                          Sep 30, 2019
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                          Address: rourkela, 769012

                          I apply a policy three time in three different member for a term plan. But all policy company will be decline that. Why i can't understand. They given the reason that you have not a eligible for apply the policy if 5 lakh is not a eligible for apply the policy than why you taken the policy payment. I think your team is not a good they only harsh the public and your motive is not a good.
                          HDFC Life customer support has been notified about the posted complaint.
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                            D
                            Dhanunjai Chelamcherla
                            from Mumbai, Maharashtra
                            Sep 30, 2019
                            Resolved
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                            Resolved

                            Address: Krishna, Andhra Pradesh, 521301

                            I dhanunjai chelamcherla applied for new millennia credit card, i received credit card also but i am not able generate credit card pin due to credit card is in inactive status. I tried for solution on toll free but not responded and says kind contact credit card collection center. But i'm not able to go anywhere due my leg fractured. Kindly do needful.
                            Oct 31, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 30, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. http://bit.ly/2OX8Ph0.

                            -Zubin
                            HDFC Bank Customer Assistance
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                              A
                              abdulsamad88
                              from Pune, Maharashtra
                              Sep 30, 2019
                              Resolved
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                              Resolved

                              Address: Vikhroli west Mumbai, Mumbai City, Maharashtra, 400079

                              Date : 30/09/2019
                              Day : monday
                              Time: 8 am

                              I have received message for mandate deduction of rs 1000000, kindly check the same i have not initiated this from my side it says mandate to bse

                              Please check the same as i have not initiated it also hereby do not deduct following amount from my account this is not initiated by me at all

                              My account number is :[protected]
                              Branch : vikhroli west
                              Nov 8, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 04, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                I
                                from Mumbai, Maharashtra
                                Sep 30, 2019
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                My credit card details were taken over whatsapp as we had applied through our company. I had received a call where i gave my company id card picture and current address.
                                After a month of absolutely no information, i checked the status and my application status was declined without any reason. I'm not getting any reason as to why it happened.
                                Tried contacting the person who took my details. He is not answering.
                                Nov 1, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 30, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  I
                                  Inder2607
                                  from Ludhiana, Punjab
                                  Sep 30, 2019
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                                  Address: 160071

                                  Hi
                                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3495 without my concern on date:09/08/19. I am not interested about this service and don't want this membership any more. Last year also same thing happened to me they charged rs. 1399 without my concern and i called customer service and i told them i don’t want your services and same thing happened again this year. This is something very ridiculous and was not expected this unprofessionalism from hdfc n one assist. So please cancel the membership and refund this debited amount of rs.1399/-

                                  Name :- inderbir singh babbar
                                  Mobile no. :- [protected]
                                  Credit card number ending :- 3495
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Indebir,

                                  Greetings from OneAssist!!!

                                  We are sorry to see you go.

                                  We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                  We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                                  Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                                  We appreciate your patience in the interim.

                                  Regards

                                  Team OneAssist
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                                    D
                                    Dattaprasad90
                                    from Aurangabad, Maharashtra
                                    Sep 30, 2019
                                    Resolved
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                                    Resolved

                                    Address: Aurangabad, Maharashtra, 431005

                                    Dear sir / madam

                                    I am hdfc bank credit card and personal loan customer since from 2014. But earlier due to some unemployment issue of mine i was unable to pay full amount but i am paying small small amount to bank from last 7 days hdfc bank recovery agency doing harassment of me and my wife by saying we will call to your relatives and they are doing like this. I agree that i have to pay you which i had utilized and i paid 4000 in this month and i am saying that i will get some money in month of october but they are not ready to listen to me and doing harassment of family i also paying but accepting contiguously they doing their activity.

                                    Why calls to relative and how you people call them without any concern no one giving numbers to them and using my personal data to recovery. Two employees of hdfc bank or your agency miss. Priti & miss. Jyoti from[protected]/68176605. I am ready to pay if they like do this. How you people allow them to call and you people are using personal data means doing violence of rules its not legal way to communication.

                                    Regards
                                    Dattaprasad kulkarni
                                    Nov 9, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Oct 03, 2019
                                    Updated by Dattaprasad90
                                    Dear HDFC Bank

                                    I had made Rs.7000/- in last month but your agency people calling to my relatives [protected] & [protected].
                                    How they could my relatives without any concerns and i given commitment of payment this payment. After making payment they are calling to them . Tell me under which banking rules you people taking followup with them instead of me.. Need result.
                                    Verified Support
                                    Oct 03, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We request you to contact our Debt Management officers at[protected] / 41467902 with regard to your credit card outstanding or for any further clarification.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      Y
                                      Yuvetha Balakrishnan
                                      Sep 30, 2019
                                      Resolved
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                                      Resolved

                                      Address: 562107

                                      Horrible horrible horrible service!!!

                                      Please respect everybody's money. Do not cheat!!
                                      This email is from a very old customer and very unhappy customer of hdfc.

                                      I have availed multiple products & services from past 10 years but never had such bad experience.

                                      But this time its different. I had multiple personal loans with hdfc which all were closed very gracefully with no complications. I always had insurance associated with personal loan which was suggested by hdfc loan agents. One such insurance was hdfc ergo insurance which was taken along with my hdfc personal loan more than 5 years back.

                                      I closed the personal loan but did not close the policy and i had paid premium for the same.

                                      I got a call 3 months back from hdfc ergo team (Ph no:[protected], they informed that i did not claim i policy sum assured then so i am eligible to get the entitled money if i could take a temporary policy from cigna ttk which is the client for hdfc ergo.

                                      I agreed to that and purchased cigna ttk prohealth - protect plan and paid rs.20341.50 as on 30/04/2019.

                                      They informed once we receive the policy hard copy we should be able to get the next steps of the proceedings from rohit malhotra from hdfc ergo (Ph no: [protected]) and subsequently anjali sharma from hdfc ergo.

                                      That was not the end of the story, rohit malhotra said there is a small formality from hdf where i need to enroll and purchase a hdfc plan to complete the process. They asked me to visit hdfc branch, m. G. Road, bangalore and provide documents and complete the process.

                                      I did that aswell and purchased a hdfc life plan as they suggested.

                                      Application no.:[protected] | premium: inr 30000
                                      Plan: hdfc life young star udaan| uin: 101n099v03

                                      I was told by june i should be getting rs.1, 87, 000 /- to my account (Including the refund of 20341 and 30000) which i paid for the temporary insurance.

                                      Then i got another call where they said there is a problem in gst calculation so i may have to pay some money to correct it. I completely declined and asked them to deduct whatever tax from amount payable and credit rest of the amount to my account.

                                      Finally, they said 2, 17, 000 is the final amount and deducting 30% gst i will get 1, 80, 000 rs in account.

                                      After that they have been postponing telling the amount is disbursed in alphabetical order and so on.

                                      Till now i have not received the amount to my account.

                                      This is such a worst experience in my entire business transactions in all my life. I want you to kindly look into this on priority and get this sorted for me at the earliest.

                                      Please cancel my cigna ttk & hdfc life insurance plans and credit my account with the amount i am eligible to get from my previous policy and refund of these 2 policies that hdfc ergo insisted to purchase.
                                      Nov 2, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 01, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      As your query pertains to HDFC Life, please email your query to [protected]@hdfclife.com for better assistance.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
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                                        pradip kumar samal
                                        from Mumbai, Maharashtra
                                        Sep 29, 2019
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                                        Sir
                                        Frequently every year rs 1299 is deducted from my account for one assistant membership. Several time i request to hdfc bank to cancel my membership. But there was responding. So i was lose some money.
                                        I have not interested for one assistant membership. Kindly deactivate my membership. My card ending is 6615
                                        Pradipa kumar samal
                                        Dharmasala mahavidyalaya
                                        Dharmasala
                                        Jajpur
                                        755008
                                        HDFC Bank customer support has been notified about the posted complaint.
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