HDFC Bank Complaints & Reviews

Address: mumbai, Mumbai City, Maharashtra, 400078

I am suresh bagadi holiding received message call saying that alert: account is debited purchase worth rs6200.0 on at google *v kochevadov txn# #. On 02- aug -2019 at 07:53 in the morning. I am not doing this transactions, i request to you please refund my money asap.
I have blocked my card immediately and raised dispute with hdfc bank.

It is hard earned money and i cannot afford to pay to bank with no fault of mine... Request you to look into the matter immediate

Compliant ref : mump[protected]

Yet no feedback recd

Sep 16, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 7 working days.

-Nadia
HDFC Bank Customer Assistance

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I have paid off the balance few yrs back but they keep sending me bill & not closing the card. Last year i went to bank & sent the broken card along with closure form with the help of their bank executive in chhatarpur branch, new delhi -74. But card is stil not closed. Their service is pathetic & they do that intentionally. If the balance is paid off they should have the option to close over the phone like other banks do. I blocked my card also but they generated new card which they never sent to me.

Sep 16, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

HDFC Bank Customer Care's response "Dear Customer,

We request you to contact our Debt Management officers at[protected] / 66668102 with regard to your credit card outstanding or for any further clarifications.

-Anay
HDFC Bank Customer Assistance"

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Address: New Delhi, Delhi, 110059

I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 46533.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months and i am jobless, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected].

Thanks,
Ankit

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to contact our Debt Management officers at[protected] / 66668102 with regard to your credit card outstanding or for any further clarifications.

-Nadia
HDFC Bank Customer Assistance

Aug 14, 2019

Updated by jaajoriya that number always come busy. I want different solution .

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Address: 411013

I got an sms abut new credit card. I got a call from courier guy about the same but as i was admitted in hospital, he had returned the card on the accounts that my address is changed. Over the call, he said to me that he will come back to my place after 2 days which did not happen. I really not happy with the behavior of the courier service and hdfc bank rules. Please provide me the justification for the same

Sep 29, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

HDFC Bank Customer Care's response Dear Customer,

At the outset, it is unfortunate to note that your recent interactions with the Bank have not been to your satisfaction. We assure you that it is our constant endeavor to provide outstanding service to you and ensure that your banking experience with us is always pleasurable. Your credit card despatched through Blue dart courier vide Awb - [protected] is pending for delivery for the reason - RES / OFF CLOSED. We request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL and confirm your available timing to redirect the credit card. https://bit.ly/2wwwruX

-Nadia
HDFC Bank Customer Assistance

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Address: Jaipur, Jaipur, Rajasthan

I have pay electricity bill on amazon but it was unsuccessful they have refunded money to bank which was debited from my debit card. I also received message on amazon that - my refund on hdfc bank debit/atm card ending 3925 for rs. 1234.00 has been credited/reversed by amazon on[protected]". But till now i didn't received money in my bank account in a month
My bank account number is [protected].
Amazon company send me reference number of refund for send to bank customer care please send email /contact number so l send number
(Hdfc bank, chomu)
My contact number, email, account number is protected

Aug 13, 2019

Complaint marked as Resolved

Thanks for help

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that the said amount has been reversed in your account XXXX7100 on June 28, 2019. We request you to kindly check and confirm the reversal of the said transaction by writing to us at [protected]@hdfcbank.com.

-Nadia
HDFC Bank Customer Assistance

Aug 13, 2019

Updated by Sharwan902412 Thanks for help

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R

Rahul338

from Delhi, Delhi

Aug 12, 2019

I’ve purchased iPhone XR on 8 April 2019.
According to bank, I was going to receive cash back of 6000/- RS within 90 days .
It’s already been more than 3 months ..

Reply

N

nisarg saka

Aug 12, 2019

Sir, i want to open new saving account in your bank but bapunagar branch donot allow so plz give proper information.

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S

sushant chhual singh

from Delhi, Delhi

Aug 12, 2019

Before a week i opened a account but why i am not receive my welcome kit.

Sushant chhualsingh

Pan card no.Gncps3567p

Mob.[protected]

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Address: Mumbai, 411044

I made a payment of rs 41, 300 to westin hotel pune on 26/06/19 by debit card ending with 4809 issued from my hdfc account no [protected].
This amount was debited on 26/06/19.

Again an identical amount of rs 41, 300 was debited from my account 29/06/19 with the entry:

Mctf 26/06 512967 xxxxxx 4809 westin - pun

Hotel says they have got payment only on 26/06/19 and not again on 29/06/19.

Several attempts made to lodge complaint
With the bank call centre did not fructify on
Account of ivr timing out working and and one listening to music continuously.
Bharat jayant gupta
[protected]

Sep 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2019

HDFC Bank Customer Care's response Dear Customer,

As on August 12, 2019, the amount has not been claimed by the acquiring bank. In case the acquiring bank does not claim the transaction amount by the 9th day, the amount will be re-credited to your account.

In case, you do not find any credit to your account after the above-mentioned time frames (as applicable), we request you to refer to the Dispute process as follows reference number 1983561 :

Kindly fill in the Cardholder Dispute form & the proof that you have attempted to resolve the dispute with the Merchant ( (i.e. Email comm.or letter) and fax it across to us on[protected] to the kind attention of Charge-back Unit mentioning the reference number in the subject line of this e-mail, so that we can initiate a charge-back. Please write back to us confirming the date when you have faxed the same, to enable us to confirm its receipt.
Please visit the following link for Cardholder Dispute form: https://bit.ly/2F84OME

If you are requiring any further information/clarifications on this matter please feel free to write to us.

-Nadia
HDFC Bank Customer Assistance

Verified Support

Aug 16, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with the concerned team and will respond to you on your registered email id in 5 working days.

-Nadia
HDFC Bank Customer Assistance

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P

prasbhole

from Ahmedabad, Gujarat

Aug 12, 2019

Our Organization transfer the salary in our HDFC Salary ac Of Employees
all employes are questioning about MIREVENUE HOLD TROUGH GEFU
DEDUCTED AMT IS 17.70

why charges when all have salary account

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S

Shubh55

from Delhi, Delhi

Aug 12, 2019

Hi,

My HDFC moneyback CC is declined and I want to know reason of denial,

Application number- CC43615156
Reference number- 19H[protected]N1
Contact Number-[protected]

Reply

P

Pravin Pinjarkar

from Faridkot, Punjab

Aug 12, 2019

I use upi transaction but my money debited by my account and not credited in beneficiary account
Transaction date is 2 august 2019
Ref No[protected]

so please help me

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S

Saagar Gohad

from Nagpur, Maharashtra

Aug 12, 2019

Dear Sir

I have get two-wheeler loan for Honda Activa 3G (MH 31 EX3708) in 2016 through HDFC Auto loan Nagpur (MH) branch. Completed the two-wheeler loan last year 1 yr ago, but till now I have not receive the NOC and my original RC book.

Please send the NOC .

with regards,

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Address: Chennai, Tamil Nadu, 600004

Hi, i have salary account in hdfc 3 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -1430 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 1430 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Plz juistice to me. 1430 is huge amount to me. What is the solution?
What is the action will take against this bank.

Sep 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official Ms. Srividya. B has contacted you and addressed your query. Please visit the nearest branch and submit the account closure application.

-Nadia
HDFC Bank Customer Assistance

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A

AjaiKumartyagi

from Mumbai, Maharashtra

Aug 12, 2019

As i have sattaled the credit card long time ago but still afacting my cibil why is this how can it be remooved

Reply

AjaiKumartyagi's reply, Aug 11, 2019

I don't remember the card no.

J

jaleelsabir

from Hyderabad, Telangana

Aug 12, 2019

I have received this message for transaction which i have not done:

ALERT:Rs.1631.23 spent via CREDIT Card xx3829 at AMAZON1258399 on[protected]:05:07:05 without PIN/OTP.Not you?Call [protected]

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Hey team,

My friend yatharath gupta had initiated an imps funds transfer towards my brother's bank account in sbi which has been timed out.

The funds have been deducted yatharath's hdfc account but the beneficiary account which is my brothers account has not been credited with the same.

Attaching screenshots of the transaction. Please resolve this.

Sep 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you ask the concerned person to share the complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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A

agrawalvk001

Aug 12, 2019

My HDFC Credit card application CC41907168 rejected without reason. Intrestingly my car loan with HDFC is smoothinhly going on with HDFC bank

Vijendra Kumar Agrawal
M-[protected]

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V

vasu dev kapil

from Delhi, Delhi

Aug 12, 2019

I have salary account in HDFC Bank which is opend by my employer in 2017 and I left organisation in Dec 2017 I didn't continued my account because I don't have job till now and HDFC charged me for RS 5000 for not maintaining minimum balance please help me out. My registered mobile no is [protected]

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Address: Kurukshetra, Haryana, 136119

Dear sir
I have paid an amount of rs. 500 (On 5th aug 2019) and an amount of rs. 200 (On 10th aug 2019) to recharge my hdfc fastag wallet costumer id[protected], wallet id [protected], vehicle no. Hr43a5707 through my fastag app. The amount was deducted from my sbi bank account [protected], ifsc code [protected] through upi.
Neither this amount of rs 500 and rs. 200 was reflected in my hdfc fastag wallet, nor it came back to my sbi account.
But at present the payment is with hdfc fastag. So, i request you to please send this amount back to my sbi account no. [protected]. I am attaching the screenshot for your reference. Otherwise i will go to higher authorities.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 12, 2019

Verified Support

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

Amitha
HDFC Bank Customer Assistance

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Hi
This is ambhi singh
I have order ordered a product on amazon and done online payment through my hdfc debit card worth 1199 in july end.. But i return ed the product and amazon initiated refund on 31st july and i was supposed to receive it by 6th august but still didn't received it.. Please look into this and initiate refund asap.. I am attaching the reference no.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Hno 175 ward no 2 massanda Patti , Banga , nawanshahr, Shahid Bhagat Singh Nagar, Punjab, 144505

My hdfc acc [protected] ifsc hdfc0001366 holder name jatinder kumar is in banga, punjab branch.. My problem is hdfc have hold mirevanue hold of fund by gefu of of amount 595.63 rupees. No customer care have satisfactory answer regarding that kindly clearify and solve issue. It's salary account with zero balance.. Then why hold of funds. No clearify on account statement also...

HDFC Bank customer support has been notified about the posted complaint.

Aug 13, 2019

Updated by Goldy9655 No update by HDFC till now

Verified Support

Aug 14, 2019

HDFC Bank Customer Care's response Dear Customer,

Please note that our Branch Manager Mr. Manmeet Singh has emailed you to address your queries and concerns after he was not able to reach you at your contact number. Please feel free to speak to Mr. Manmeet Singh on [protected] for any further clarification or assistance.

-Anay
HDFC Bank Customer Assistance

Aug 15, 2019

Updated by Goldy9655 I talk to him by calling back.. but still the problem not solved .. funds are still on hold

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Address: 3-E 69 NEHRU NAGAR GHAZIABAD., 201001

Dear sir/madam,

I transfer hdfc bank to obc bank account money are diduct account
Don't transfer prosses.
I complane hdfc bank but no any replay and no any action for mony related quarry call.
Plz solved my problem for related.
For details are given details.

Rs. 2000.00 debited from a/c *6578 on 23-07-19 to a/c *5188 (Upi ref no.[protected]. Not you? Call on [protected] to report

Rs. 1000.00 debited from a/c *6578 on 23-07-19 to a/c *5188 (Upi ref no.[protected]. Not you? Call on [protected] to report.

Thanks regards
Umesh kumar sinha
Custamar id hdfc bank[protected].
Mob-[protected].

HDFC Bank customer support has been notified about the posted complaint.

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Address: Kalyanpur, Kanpur, Uttar Pradesh, 208017

Dear sir,
Please welcome to hdfc[id:[protected]]
Dear mr kumar arun/mrs kumari madhuri,

We thank you for your application of 25-jul-2019 for a loan received through hdfc sales private limited,
For processing at our kanpur office.

For your convenience, attached is a soft copy of the application form submitted by you, your home loan application has been received and the file no assigned to your application is[protected]. N the basis of which the loan is being processed.
Dear sir my loan file is not approved by legal department return my processing fee which amounts 5428 diduct date 30/07/2019 check no[protected] hdfc lucknow.
Dear sir amaunt deducte after amaunt deduction say loan not possible reuned 22 days time and amount. Before deduction all documents submitted and 21 days say loan next week approved.

Sep 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 10, 2019

Updated by ArunKumar538133 Dear sir,
Please Welcome to HDFC[ID:[protected]]
Dear Mr Kumar Arun/Mrs Kumari Madhuri,

We thank you for your application of 25-Jul-2019 for a Loan received through HDFC SALES PRIVATE LIMITED,
for processing at our KANPUR office.

For your convenience, attached is a soft copy of the application form submitted by you, Your Home Loan application has been received and the file no assigned to your application is[protected].n the basis of which the loan is being processed.
Dear sir my loan file is not approved by legal department return my processing fee which amounts 5428 diduct Date 30/07/2019 Check no[protected] HDFC Lucknow.
Dear sir amaunt deducte after amaunt deduction say loan not possible reuned 22 days time and amount . before deduction all documents submitted and 21 days say loan next week approved.

Aug 10, 2019

Updated by ArunKumar538133 Loan not processing amount deducted after deduction say loan not proceed due to plot size is small.

Aug 12, 2019

Updated by ArunKumar538133 No pa ke chor bhi ak din me char char kall karte hai
Ak chor ka no [protected] Bihari madarchod

Aug 12, 2019

Updated by ArunKumar538133 [protected] dosare chor madarchod ka no

Verified Support

Aug 12, 2019

HDFC Bank Customer Care's response Dear Customer,

HDFC Ltd sanctions/disburses Home Loans. Please visit http://bit.ly/2yx5J9L & they'll resolve your query at the earliest.

-Anay
HDFC Bank Customer Assistance

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Address: #424,80 feet road, 6th block, opposite to national games, village, Koramangala, Bangalore, Bangalore, Karnataka, 560034

Without any update hdfc bank have deducted my 2074 from my salary account in the name of asd. Though these amounts has been deducted two times for total 3 transactions in a month. But minimum 5 transactions from other atms it is allowed in general.
Its a hard earned money and we are getting these unreasonable penalty.
For a salaried person 2074 rs. Is a huge amount.
My humble request to this forum kindly stop these charges and if possible help me in getting back this amount.

Sep 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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I made an online payment for a little app coupon through phonepay. The money got deducted from my account but the coupon was not purchased. Kindly help.
The payment scrrenshit is attached for reference.
I contacted phonepay as well and they said that from their end the payment was successful and i should contact the bank for chargeback request.
Kindly help

Sep 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: Kalyanpur, Kanpur, Uttar Pradesh, 208017

Dear sir,
Please welcome to hdfc[id:[protected]]
Dear mr kumar arun/mrs kumari madhuri,

We thank you for your application of 25-jul-2019 for a loan received through hdfc sales private limited,
For processing at our kanpur office.

For your convenience, attached is a soft copy of the application form submitted by you, your home loan application has been received and the file no assigned to your application is[protected]. N the basis of which the loan is being processed.
Dear sir my loan file is not approved by legal department return my processing fee which amounts 5428 diduct date 30/07/2019 check no[protected] hdfc lucknow.

Sep 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2019

HDFC Bank Customer Care's response Dear Customer,

HDFC Ltd sanctions/disburses Home Loans. Please visit http://bit.ly/2yx5J9L & they'll resolve your query at the earliest.

-Preethi
HDFC Bank Customer Assistance

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Address: 700083

Respected sir,
I hold a savings banka account with your bank and my sb a/cno. Is [protected].
I had opened a fixed deposit on 12th july.19 for an amount of rs 50000/- (Fifty
Thousand) only.
I would like to inform you that i applied for a credit card which was against a fixed deposit but the credit card was withdrawn and also blocked by the bank permanently on 01.08.2019. After that as per instruction from bank i also submitted the credit card closure form on 01.08.19. But till now not yet been cancel the card. So now i want to withdraw/break my fixed deposit.
Therefore, you are requested to kindly close the card & release the lien marked on the fdr. So that i
Can withdraw/break the fixed deposit amount as soon as possible.

Aug 13, 2019

Complaint marked as Resolved

Bank response as per their norms I'm happy with the bank service.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2019

HDFC Bank Customer Care's response Dear Customer,

We have already responded to your concerns through e-mail to your registered e-mail address on August 06, 2019. The reference number for the same is[protected]. We request you to refer the same and revert through mail to for clarifications if any. With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the URL. https://bit.ly/2BXhurn

-Amitha
HDFC Bank Customer Assistance

Aug 12, 2019

Updated by subhajit09 Dear Sir/Madam,
This is to inform you that I applied for a credit card which was against a fixed deposit but the credit card was withdrawn and also blocked by the bank permanently on 01.08.2019. So I don't have a problem regarding this matter but I'm unable to liquidate the fixed deposit as because of my credit card is a lien on fixed deposit till now, when my credit card was inactive.
Therefore, you are requested to kindly release the lien marked on the FDR which was blocked by the bank. So that I can withdraw/break the fixed deposit amount as earliest.

Verified Support

Aug 14, 2019

HDFC Bank Customer Care's response "Dear Customer,

As per our records, your credit card ending 0404 has been blocked with effect from 29/07/2019. For any further clarifications, please feel free to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX

-Anay
HDFC Bank Customer Assistance"

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Hello i have a salary a/c in your bank and today i was unable to withdraw funds.
When i checked in website i found out that my ac in on hold and ther are hold charges charged 7000 while i don't have hdfc credit card or any loan..
Why its been charged and i need imidiate resolution.
My customer id is [[protected]]
My name is harikesh sanjay saund

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Address: E-1/207., North West Delhi, Delhi, 110085

From last four months i am not getting netbanking otp on my registered mobile number. Although i am using my same device from last 2years. Whenever i go to chrome, i am unable to get otp. Please make it possible to get otp on my registered mobile previously i was able to get otp on my same device but now it has very difficult for me to use netbanking. I have visited my home branch many times for the same but no response. Please do the needful.

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Address: Kadubesanhalli, 560047

I have been charged 1770/- (590/- 3times) from my salary account stating as ach debit return charges. No prior intimation or communication was done in reference to above stated transaction. What are these charges for! Why are they so high. Hdfc bank has to return this money.

Please help me resolve this. People are losing trust in public banks and now these banks also.
If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money.

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 671

unauthorized transaction

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need to close credit card

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double debit on debit card payment

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imps funds transfer has timed out at the beneficiary account

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refund my amount

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refund not received

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mirevenue hold of fund through gefu

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money transfer online for bank.

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return processing fee

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2074 deducted

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amount deducted for merchant payment but coupon didn't get purchased

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return processing fee

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request for close credit card, release of lien & withdrawal of fd.

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hold charge

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not getting netbanking otp

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ach debit return charges

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