HDFC Bank Complaints & Reviews

Address: RT Nagar, 560032

Regarding the annual debit card fee on my account. I charged for 885rs and i am not happy with this charge. I am not sure why hdfc is charging this huge amount for using debit card. I have tried couple of time to contact customer care but the call never connected. I do not understand why annual free on debit card you think customer are fool. I want my money back...

Sep 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: 335001

Respected sir/ madam,
My kcc ac no is [protected] and customer id is 75264644.. I received a text message yesterday regarding rs 45000 debited from my account without any prior information.. Kindly look into matter or i may compel to close all the accounts in your bank... I always deposit loans etc well with in time or in advance..
Thanks and regards
Deepak chaudhary

Sep 21, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

HDFC Bank Customer Care's response """Dear Customer,

We confirm that said deducted is premium debit towards Pradhan Mantri Fasal Bima yojana. For further assistance you may write to us at [protected]@hdfcbank.com.

-Anay
HDFC Bank Customer Assistance""
"

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Address: Hyderabad, Telangana, 500032

First they came after 2 days requesting for salary account. Then, they put my name wrongly in my account even after giving them correct documents..
When i called back to executive parameshwar, he didn't pick up my call.
Then i called manager ratanapriya, she was shouting like anything. Too bad.. This big bank even doesn't know, how to behave with customers and obviously late at its best..

Sep 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2019

HDFC Bank Customer Care's response Dear Customer,

At the outset, we sincerely regret the inconvenience caused to you. We understand that our bank official has collected your name change request form and sent it forward for processing. Please feel free to speak to Ms. Priya Pitchika on [protected] for any further clarification or assistance.

-Nadia
HDFC Bank Customer Assistance

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Address: Hill view park SoC. GIDC ROAD , BHILAD WEST, Valsad, Gujarat, 396105

Found change in disbursement % than offer letter, disbursement %= 9.25 while offer % = 8.85, had given application for correction as my emi increased by 870 rs due to unawares changes, 4 weeks are completed but there are no movement seen and did not noticed any apologies from bank as it is clearly bank mistake.
File no :-
File_no:[protected]
Need help

HDFC Bank customer support has been notified about the posted complaint.

Aug 19, 2019

Updated by Nikmech Did not found any response on complaint from bank, customer is running behind their fault, time and money is being wasted on HDFC bank, I don't know when they will take seriously regarding complaints and when they like to revert with solution.

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Address: HDFC bank egmore branch, 600008

I have hdfc bank zero balance salary account and recently my balance goes negative charges rs 229.00 verified the statement mentioned as mi revenue hold through gefu, i don't really had an idea about this one and my account type is salary account and i had option to maintain zero balance. Still they charged me for rs.229 really not make sense, very worst customer service.

Sep 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

HDFC Bank Customer Care's response Dear Customer,

Your EMI towards your personal loan was bounced in June 2019 due to which the EMI return charges are due for recovery from your account. At the time of collection of charge, there was insufficient fund in your account due to which the amount is placed on hold and soon will be recovered from your account. For further assistance, you may write to us at [protected]@hdfcbank.com.

-Manoj
HDFC Bank Customer Assistance

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Address: 560100

Hi,
I have been waiting for my HDFC Debit card which was dispatched on 10th, the air bill no. AWB [protected] BUT HAVN'T RECIEVED IT HAS YET. IM TRYING TO CALL ON CUSTMOER CARE NUMBER BUT ITS ALWAYS ANSWERING MACHINE. VERY BAD AND IRRESPONSIBLE SERVICE.
Please let me know about my Debit card, i have given my mobile no also.

My new address has been updated in saving account.they already debited card charges from my account but theyy didnt disptch card yet.they are delaying card delivery .Please inform HDFC bank deliver debit card

thanking you
suraj shahane

Sep 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 30, 2019

Updated by Suraj Shahane Hi,
I have been waiting for my HDFC Debit card which was dispatched on 10th, the air bill no. AWB [protected] BUT HAVN'T RECIEVED IT HAS YET. IM TRYING TO CALL ON CUSTMOER CARE NUMBER BUT ITS ALWAYS ANSWERING MACHINE. VERY BAD AND IRRESPONSIBLE SERVICE.
Please let me know about my Debit card, i have given my mobile no also.

My new address has been updated in saving account.they already debited card charges from my account but theyy didnt dispatch card yet.they are delaying card delivery .they are irresponsible and careless about delivering card on time .i compltely dispointed with hdfc bank worst service.customer support nobody cares about customer.rude and ruthless people.

thanking you
suraj shahane

Verified Support

Aug 01, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: srinivasa colony ,saroornagar ,rdno4 hno 11-4-59, 500035

Respected Sir,
I had visited your ATM No. P1DCHY16 at Saroornagar branch hyd. on 30â€“ 07 â€“ 2019 at 4:30 p.m. for a cash withdrawal of Rs. 2000

I have an International Debit â€“ cum â€“ ATM Card
--
Card No. [protected]
Name : suresh
On using this card I was not issued any cash from the machine but the ATM transaction record showed a withdrawal of Rs. 2000/-. A valid complaint has already been filed regarding this with you. Kindly see that the above mentioned amount of
Rs. 2000/- is credited to my Saving Account No. [protected] of Bank of India, Branchsaroornagar hyd, with interest at the earliest.

Sir, since your ATM machine is faulty please see that this machine is replaced by a new sufficient one to avoid inconvenience to the customer.

Thanking you.

Sep 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 31, 2019

Updated by Rakesh Tinku. please do fast

Verified Support

Aug 01, 2019

HDFC Bank Customer Care's response Dear Customer,

With reference to your complaint regarding a debit placed on Bank of India account in spite of non-dispensation of cash from an HDFC Bank ATM. Please follow the below process for claiming the funds: 1. Submit a complaint /dispute letter with the issuing bank [ i.e The branch where you hold the account. 2. The issuing bank will then raise a chargeback dispute/query on us (HDFC BANK) seeking the disputed transaction status. 3. If the transaction stands valid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your bank. Assuring you of our best services always.

-Anay
HDFC Bank Customer Assistance

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Address: SAROORNAGAR ,POSTOFFICE SRINIVASA COLONY RDNO:4 ,HNO:11-4-59, 500035

Respected sir,
I had visited your atm no. P1dchy16 at saroornagar branch on 30/july/2019 at 4:30 p. M. For a cash withdrawal of rs. 2000-.

I have an international debit â€“ cum â€“ atm card {hyderabad}
Card no. : [protected]

Name : suresh
On using this card i was not issued any cash from the machine but the atm transaction record showed a withdrawal of rs. 2000/-. A valid complaint has already been filed regarding this with you. Kindly see that the above mentioned amount of
Rs. 12000/- is credited to my saving account no. [protected] of bank of india, branch curchorem - goa with interest at the earliest.

Sir, since your atm machine is faulty please see that this machine is replaced by a new sufficient one to avoid inconvenience to the customer.

Thanking you.

Sep 5, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

HDFC Bank Customer Care's response "Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 7 working days. -Nadia

-Anay
HDFC Bank Customer Assistance""

Verified Support

Aug 03, 2019

HDFC Bank Customer Care's response Dear Customer,

We are looking into your query and will respond to you on your registered email ID within 5 working days. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.

-Nadia
HDFC Bank Customer Assistance

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Address: Haridarshan Township, A-18, Bharuch, Gujarat, 393001

I had applied for hdfc fastag on 05th July 2019.
It got activated on 19th July 2019.
Please note that 275 rs from my hdfc fastag wallet has been deducted wrongly on 29th of july 2019 at 06:45 pm.

customer id[protected]
wallet id [protected]
vehicle no GJ 16 AP 8445

i have attached images for your reference. Please do the needful.

regards,
modi rajendra ranchhoddas

HDFC Bank customer support has been notified about the posted complaint.

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Address: 2243/175, Tri Nagar, Ganesh Pura-B,, Delhi, New Delhi, Delhi, 110035

Regarding my card I am a HDFC credit card holder last two to three years. Now I have a financial issues and family responsibility so I can close my card but HDFC employee not listen my request last two months. I can file a request in customer care and write in email also. But they have not listen my concern.
Yesterday Ms. Neha call me and ask me please write down an email and file a request in customer care also. I told her that I already do these things. But write now there is no response regarding my concern. I have told every thing in customer care how can i suffer Financial crises. I am jobless right now but the credit card department call me every day and ask me for payment I told him every day that I am not able to pay total outstanding amount please close my card and divided my outstanding in EMI but they did not listen me . Now please tell me what can i do.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Mb road, Jharsuguda, Odisha, 768201

Website: Hdfc forex card

Hdfc bank was told me that your card will activate in 1 working day i went to singapore i was facing alots of issues because by card was not activated i have given then so many amount for charges and fees for forex card and currently i am back to india i told hdfc bank that transfer my money forex to saving account they told me it will transfer by tomorrow still i am waiting for that and customer care is also not answering my calls and they are telling that we transfer your call but no one is receiving it was worst bank

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 30, 2019

Verified Support

Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Forex Card No, complete issue & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: R.K salai, Mylapore, Chennai 600004, Chennai, Tamil Nadu, 600004

I received a credit card with the assurance of maintenance and free of charges, only i should pay the ampunt what i spend on that. But yet now i didn't enter the pin number for the credit card. But they levied charges 500 inr for evry 6months over my card. Totally 1000 rupees was taken from my account. I asked to refund my amount through mails and phone calls. They said if i spend 24, 000 for first half yearly, and 42000 for the second half yearly. If i didn't spend the amount i have to pay 500 per half yearly. Then why they push the card in our hands with the fake words that, free of maintenance ana all. Now i tried to close the account it shows 180 ruppes was stll pendind in my credit card. How the unopened and unused credit card can paid more and more. My credit card number is [protected]. Kindly help to to get my amount back.

Sep 6, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

HDFC Bank Customer Care's response "Dear Customer,

We confirm that your card account was issued as a Life Time Free card subject to activation of Smartpay in your card account within 90 days of card issuance. However, the same has not been registered in the card account. In the absence of your confirmation, your credit card remained as a priced card.

-Anay
HDFC Bank Customer Assistance""

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H

harsha2385

from Bengaluru, Karnataka

Jul 30, 2019

Hi,

Applied for fast tag on June15 with reference HFR154706, till now not received the fast tag, calling helpline is not helpful at all they just past the issue to another company.

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Address: Panduranganagar, G902, 560079

Website: Hdfc bank

Hello i have a car loan with hdfc with an emi of rs 10352 which i have paid for last 4 years without default. Last month i have paid on june 30th for july emi and i have got atleast 5 phone calls from the bank including wats app messages that i have defaulted on the payment. Not only this they have added extra late charges and bounce charges all because i paid the emi early.!!! In top of this they have cancelled my ecs said some signature issue and asking me to go to the bank before 3 on on working days. We all need to work and earn money but they are simply harassing me almost on a daily basis.

Aug 31, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Amitha
HDFC Bank Customer Assistance

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H

hemraj Baviskar

from Hadgaon, Maharashtra

Jul 30, 2019

HDFC0001387, No 3893 A, Mukeshbhai Patel Cplx
Shirpur
Dhule - 425405 Not Open Account in Zero balance

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A

Ankur Bairwa

from Kota, Rajasthan

Jul 30, 2019

Pls tell me on my bank deduction other wise I will closed my salary account becoz only first salary credit in account.

Very Bad bad bad service .

Plss call me [protected]

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Address: 600048

The hdfc bank has put a hold on my funds of rupees 241.70 as mi revenue hold through gefu

The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

Aug 31, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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E

Engineering vtu

from Bengaluru, Karnataka

Jul 30, 2019

I have taken jumbo loan .they send the money in joint account (me and my partner) which was negative because of non maintenance. And 10, 000 got deducted after giving so much complain my issue not resolved and they keep charging late payment and autopay charges in my credit card with resolve my issue .

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E

Engineering vtu

from Bengaluru, Karnataka

Jul 30, 2019

I have taken jumbo loan .they send the money in joint account (me and my partner) which was negative because of non maintenance. And 10, 000 got deducted after giving so much complain my issue not resolved and they keep charging late payment and autopay charges in my credit card with resolve my issue .

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S

S K Jangotra

from Jammu, Jammu and Kashmir

Jul 30, 2019

I have done five transactions from my Google pay app to other account but I want to cancel my transactions

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Address: HDFC Bank, Dalhousie, Kolkata, West Bengal, 700042

My husband owns an hdfc credit card to which there is an add on card in my name. There are some dues which my husband completely takes care of.
Recently my mother and i have been receiving threatening calls and undue visits at my home, office and where not! They speak utter # and sound like terrorists. I am not sure if there is a clause while taking a credit card that if the concerned customer does not pay off his/ her family has to be harassed to the limit that they lose all peace of mind.

Name of caller _ soumitra seal ([protected])

HDFC Bank customer support has been notified about the posted complaint.

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E

Egambaram Alagamuthu

from Bengaluru, Karnataka

Jul 30, 2019

Hi,

I have ordered Benetton Gym bag via HDFC offer on 19th June but I haven't got my product. Transaction id: [protected]

As reputed bank, I didn't expect this from HDFC bank/Iredeem team.

Can you kindly refund the funds back to my HDFC account ? This is not good service to customer.

Thanks,
Ega

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I see that an amount of 445.00 has been deducted from my hdfc account with account no: [protected].
The reason mentioned was "inter-brn cash chg incl". I see that they are frequently deducting amount with some or the other reason without any information nor do they send any alerts. Only when we scan through the detailed bank statement, we will come to know that a deduction has been made.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

HDFC Bank Customer Care's response "Dear Customer,

The said charge is against the branch cash transaction done by you. Please visit the below URL in order to know about the service charges: https://bit.ly/2oJcuSk.

-Anay
HDFC Bank Customer Assistance"

Jul 30, 2019

Updated by nadeem1218 I withdraw the amount from my own account having sufficient balance. what is this charged for? I can't even withdraw my own amount?
Also, the link shared by you shows all types of charges. Can you please explain exactly for which transaction was this fee applied.

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S

S K Jangotra

from Jammu, Jammu and Kashmir

Jul 30, 2019

I have done five transactions from my Google pay app to other account but I want to cancel my transactions

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A

ashanusach

from New Delhi, Delhi

Jul 30, 2019

I had deposited two cheques in HDFC bank for zerodha brokimg ltdand wvwn lodged a complaint for non clearance/ non representation but till date nothing has been done
Complaint referance numbers in HDFC bank are 59018933 and 58931508.

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Address: Hyderabad, Andhra Pradesh

On 18th of july, 2019 i did total 3 transactions of rupees 1004/-, 1004/-, 1097/- at life style max fashions.in that 3 transactions 1st transaction which is 1004/- is debited from my credit card account but the transaction is failed and also amount is not credited to the life style max fashions. So i did transaction once again and the transaction is successful.

Next transaction of rupees 1097/- is also successful. I also got the messages from hdfc bank regarding those transactions.

Its almost completed 2 weeks but my money is not yet refunded till now. Can you please check and transfer the amount as sson as possible.

Sep 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

HDFC Bank Customer Care's response "Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form

-Anay
HDFC Bank Customer Assistance""

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Address: Devarabisanahalli, 560037

Dear team, i had purchased iphonex on 15th july by debit card emi but within 5min i had cancelled the same and as per flipkart my refund has been by 16th july done but still my emi loan is active. When i tried phone banking they asked for cancellation id which flipkart doesn't have the process. They have only order & refund id. I have forwarded a mail to hdfc support when i have received after cancellation done. Request you to please check and do the needful

Aug 5, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 30, 2019

Updated by Yeshwa After several calls the Merchant has provided the Transaction ID: 4394035 for the Refund.

Verified Support

Jul 30, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account number and registered contact details along with the transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Jul 30, 2019

Updated by Yeshwa Had tried sharing the mail as provided by you - [protected]@hdfcbank.com
But its bounced back

Jul 31, 2019

Updated by Yeshwa Still haven't got any update on this.

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Address: Vijay nagar, Indore, Madhya Pradesh, 452005

Hi sir my acconut no is [protected] my raziterd no [protected] and branch is vijay nagar indore my name is rajesh jain my account is cutting 500 rs100 rs every month, if any wrong account is opened then shut down my profession as much as it has been cut, otherwise i will stop the account. As long as posiible give me quick replyi am outside, therefore the branch can not reach you, help me and return my account balance and get it wrong

Sep 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

HDFC Bank Customer Care's response Dear Customer,

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please, visit:https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT (On charges applicable for the Regular Savings Account). Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Anay
HDFC Bank Customer Assistance

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Address: Hirepro Consulting, 560037

Dear team, i had purchased iphonex on 15th july by debit card emi but within 5min i had cancelled the same and as per flipkart my refund has been done but still my emi loan is active. When i tried phone banking they asked for cancellation id which flipkart doesn't have the process. They have only order & refund id. I have forwarded a mail to hdfc support when i have received after cancellation done. Request you to please check and do the needful. My contact details [protected]- vijay

Aug 5, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to share your complete concern, Loan account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. We will assist you better.

-Anay
HDFC Bank Customer Assistance

Jul 31, 2019

Updated by Yeshwa Mr.Anay please give the complete mailing address... here it displays [protected]@hdfcbank.com which will bounce back.

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 677

debit card annual fees

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without prior information rs 45000 debited

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pathetic service from hdfc bank

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hdfc bank

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debit card not received yet

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amount

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amount

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fastag wallet incorrect deduction

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unauthorised credit card charges

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holding fund

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credit card collection agent

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transaction issue on 18th july, 2019.

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debit card emi

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wrong direction

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