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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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HDFC Bank reviews & complaints page 673

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M
Madhu Narendar
from Karnal, Haryana
Aug 8, 2019
Resolved
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Address: 12th cross, RHBCS layout, Annapoorneshwari nagar, 560091

I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 0275 without my concern on date:06/08/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount asap.

Name :- madhushree n
Credit card number ending :- 0275
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
I went to ATM for cash withdrwal. Input amount was Rs. 9000. But ATM gave me only Rs 6100. Transaction time was 11:48 AM.

ATM locatiom is sector 78, Noida.
I've ordered shirt from bewakoof.com and had paid through hdfc bank via google pay the refund amount according to them is issued but it is not reflecting in my account neither on google pay.
Order ID[protected]
Amount - 225
Shopping site name - bewakoof.com
Dear Madhushree,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
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    H
    Hyderabadi Vines
    from Mumbai, Maharashtra
    Aug 8, 2019
    Resolved
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    Resolved

    Address: 3-6-365/B,liberty x road ,opp Raymond,himayat nagar, 500029

    We have a credit card swipe machine (Edc m/c) at our shop sri shagun mithai vatika) with tid no. 28082890. We are doing business of 1- 2 lakhs with the machine. We almost require 2 paper rolls per day for the transactions to print. We have kindly request you to send us paper roll as soon as possible, or else we may be forced to stop the usage of edc m/c.
    Sep 8, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 08, 2019
    HDFC Bank Customer Care's response
    "Dear Customer,

    We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue
    Case is pending with Reference number for your query is AND[protected]

    -Anay
    HDFC Bank Customer Assistance"
    Hi how are you HDFC bank account and personal loan EMI one time account have not enough balance and my EMI bonds. next month I got a call from hdmc and I paid the amount of 600 Rs then again They deducted my 160 rs and 30 rs the name of RTN charges
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      I
      Ishita Tyagi
      from Delhi, Delhi
      Aug 8, 2019
      Resolved
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      Resolved

      I paid my hdfc credit card bill amount of rupees 11, 466 on august 7th 2018 in the evening but before that my autopay was initiated and due to non - availability of sufficient funds a payment return fee will be levied to your card account, if applicable. After that amount of rs. 450 has been debited from my credit card. Please let me know why do i need to pay the fee if i deposited the bill on the deadline.
      Sep 8, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 08, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We wish to inform that, we had attempted to claim the amount from your savings account and the same was returned due to insufficient funds. As you may be aware, any payment returned would attract a payment return charge. In view of the same, the autopay return fee has been levied. We request you to maintain sufficient balance in your bank account henceforth to enable us to carry out your instruction effectively and to avoid levy of autopay return charges on your card account. You may refer to the below link for details of the same.
      https://bit.ly/2k7MGwQ

      -Zubin
      HDFC Bank Customer Assistance
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        S
        Shubh Choubey
        from Raipur, Chhattisgarh
        Aug 8, 2019
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        hdfc deducted 590 rs without notifying me

        Address: HDFC bank race course road, Indore, Madhya Pradesh, 452001

        On 7th of august hdfc bank deducted 590rs from my saving account for debit card issuance. They haven't notified me about this before and neither their representatives told me about this kind of fees.
        After deducting money from my account i didn't even get an sms alert.
        I was told that i can open a saving account instantly without any charges provided i keep minimum balanve 10000. But now they charged me without my consent.br...
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        S
        shreeya shreeya
        from Mumbai, Maharashtra
        Aug 8, 2019
        Resolved
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        Resolved

        I have received the refund from amazon for cancelled order. But amount not credited in my bank acount. I m continuous trying to contact with them & aslo i have provided refund ids received from amazon but they r not responding.
        These three are refund reference no generated by amazon
        064155
        529243
        283044
        I have made 3773 + 82 +753 + 457 on 8th july. But i have returned the item so they sent me refund of 3773 + 82 + 753 on 12 july 2019
        Sep 18, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 08, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

        -Nadia
        HDFC Bank Customer Assistance
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          S
          sainiashish
          from Noida, Uttar Pradesh
          Aug 7, 2019
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          Address: Delhi, New Delhi, Delhi, 110006

          Company deducting payment again and again. I already Made the Payment.
          Even their delhi collection employees are nor able to resolve the complaints. I already shared all the payment details which i made.

          The person ia not able to update the payment even.

          I have shared the Ref. No. But the person they are deducting unnecessary amount.

          This is for delhi hdfc Collection branch.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            sandra sahadevan
            from Kalpetta, Kerala
            Aug 7, 2019
            Resolved
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            Resolved

            Address: Thrissur, Kerala, 680583

            I have given apy account closing form on 09th april 2019, wadakkanchery branch, thrissur. Till now apy account is not closed. Every month apy amount is deducting from my account. I have check with wadakkanchery branch about the same. They are telling we are already send the form. Once i received my apy amount i want close my salary account from hdfc bank. Kindly do the needful.
            Sep 16, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 07, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
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              A
              ananthblaze
              from Chennai, Tamil Nadu
              Aug 7, 2019
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              I have informed HDFC to not call or disturb me again.
              I keep getting continuous phone calls from you ###.

              I have already submitted a DND request more than 2-3 times ( see attached screenshot).

              Vodafone and TRAI have both been informed and complaints raised.

              Why won't you psychotic people stop bothering me??

              Latest:
              App-HDFC LOAN, continuous spam call, [protected], 07/08/19

              HDFC PERSONAL LOAN, [protected], 12/07/19

              HDFC PERSONAL LOAN, [protected], 09/07/19

              App-HDFC CREDIT CARD, [protected], 27/06/19

              App-HDFC LIFE INSURANCE, [protected], 22/05/19

              App-HDFC BANK PERSONAL LOAN, [protected], 02/05/19
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 13, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We have checked at our end and note that the numbers do not belong to HDFC Bank. The registered telemarketers have been allocated 10 digit numbers of "140XXXXXXXX" number series for ease of identification. It is possible that the calls to you are in the nature of cold contacts by freelancers who acquire telecalling databases from other sources. As a corporate entity, our Bank is compliant with all directives, regulations and laws of the land and we have set in place substantial controls over telemarketing activities. However, it is beyond the scope of our control or authority to identify such freelance agents and bring charges on them. Only the affected parties have the right to take up the matter by lodging a complaint to their telecom service provider so that the matter can be taken up as per the provisions of law.

              -Nadia
              HDFC Customer Assistance
              Aug 13, 2019
              Updated by ananthblaze
              I got another phone call from HDFC today.. from number[protected].
              Are you selling my data to freelancers? How come that after I get a good card from your stinking idiotic bank, I start getting spammed?

              Aug 14, 2019
              Updated by ananthblaze
              I got another phone call from HDFC today.. from number[protected].
              Are you selling my data to freelancers? How come that after I get a food* card from your stinking idiotic bank, I start getting spammed?

              Added, ill be lodging a complaint with consumer court. You don't believe me?? Just wait.

              Aug 16, 2019
              Updated by ananthblaze
              this complaint has been marked as resolved?? i never gave consent..
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                R
                rakeshmsm
                from Noida, Uttar Pradesh
                Aug 7, 2019
                Resolved
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                Resolved

                To

                Manager

                Credit card manager

                Hdfc bank credit card division

                Sir,

                I am rakesh kumar belongs to delhi, my credit card no-[protected]. My total amount due is rs. 46, 600, which i have to pay in 6 installments. I have paid all my 6 installments on 06-aug -2019.

                Kindly settle my dues and close my account from today onwards and issue my settlement letter.

                Thanks for your support.

                Rakesh kumar

                [protected]
                Sep 13, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 08, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected]

                -Nadia
                HDFC Bank Customer Assistance
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                  D
                  deytarun
                  from Delhi, Delhi
                  Aug 7, 2019
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                  chargeback

                  I raised a chargeback to HDFC bank for a credit card transaction dated: 7th July 2019 of Rs. 52000.00
                  HDFC given a reference no for: [protected] for inquiry.

                  Merchant confirmed by email that they will provide go ahead on chargeback once received the same from bank for reversal of my money, I have forwarded merchant confirmation to HDFC bank also.
                  Inspite of repeated follow up with HDFC, merchant did not get the...
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                  N
                  Nikhil08652
                  from Mumbai, Maharashtra
                  Aug 7, 2019
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                  charged 590 rs for issuance of debit card

                  Address: Mumbai City, Maharashtra, 400079

                  I just opened the new account in HDFC, solely for the purpose o[censored]pcoming personal loan because I believed that they are professional and reliable and they shattered my wrong assumptions by greeting me with the debit card issuance charges, that too 590 rs.

                  To amount was deducted today i.e 7th August, and I did not even receive a text message regarding that, I had to figure it out myself.

                  I have/had accounts in...
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                  45 found this helpful
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                  S
                  sanju7412
                  from Mohali, Punjab
                  Aug 7, 2019
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                  Address: Ludhiana, Punjab, 141001

                  I have use my debit card for purchase of i phone xs on 1st may 2019 & offer was 10% cash back within 90 days. Till now its been more than 90 days but not received my cash back but when i have used my axis credit card for purchase of another phone its cash back has been updated within 75 days. Hdfc cash back offer is sham & cloak do not use hdfc card for purchase of any electronic gadgets go for another bank card.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 07, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your account/customer Id and registered contact details, complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance
                  Aug 08, 2019
                  Updated by sanju7412
                  Registered Contact is [protected]
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                    S
                    SMeghare
                    from Pune, Maharashtra
                    Aug 7, 2019
                    Resolved
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                    Resolved

                    food plus card is blocked not working

                    Address: wakad pune, 411057

                    Hi team,

                    I have recently changed my company from tcs to atos.
                    My foodplus card was credited with rs.500 in month of july at the time of salary. It have total balance of about 700-800rs now. But the card is not working.
                    What should i do now?
                    I want my balance to be transferred in my debit card.
                    Please suggest. There is no way to connect to these food card related people....
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                    M
                    manojsaikia
                    from Mumbai, Maharashtra
                    Aug 7, 2019
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                    Address: 786612

                    Dear sir

                    I worked for this organization from june 2015 to march 2019. I already received my releiving letter and my full and final settlement is also done. Now i am working with another organization and its almost 3 months from the date of resignation. But while i go through to withdraw/transfer of my pf balance to this organization, its shows that organization is exempted from this service. Please help on this matter. My emp code was m9944.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 07, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                    -Manoj
                    HDFC Bank Customer Assistance
                    Aug 07, 2019
                    Updated by manojsaikia
                    My emp code_ M9944
                    Supervisor name_Mr Mridul Sarma
                    Office location_Digboi, Assam
                    Branch code_1980
                    Contact no_[protected]
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                      H
                      harshit1991
                      from New Delhi, Delhi
                      Aug 7, 2019
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                      I am disheartened with repeated ignorance of the relationship manager called shelly from sarojini nagar, delhi branch who is suppose to be handling my account
                      I must have tried reaching this rm on innumerable occasions, but all in vain, she doesn't even have the basic courtesy of either picking my calls or responding subsequently.
                      I contacted her 3-4 months as i wasn't using my hdfc account anymore for salary but she said she will again upgrade my account to preferred account once i start getting my salary credited to hdfc account but all in vain it's already been 3-4 months since i've moved away from icici to hdfc account but she doesn't have an idea about upgrades now and keeps on saying that she is getting it done.
                      I specifically told her last week that wither get my account upgraded or i shall switch back to icici but since then she has stopped calling or replying back.
                      I have couple of doubts regarding credit cards/forex cards but she is never their to resolve them.
                      Just let me know, what is the point in assigning such "so called relationship[p managers" to customers. Appears the entire thing is a sham and a shere marketing gimmick played on innocent customers.
                      If such being the case of poor & ignorance personified services of the rms... I would'nt think twice to move away from hdfc which i till now thought to be very customer friendly bank.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 08, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We understand that our Relationship Manager Ms. Aarti Sharma has contacted you and has addressed your queries and concerns. Please feel free to speak to Ms. Aarti Sharma on[protected] or email at Aarti.[protected]@hdfcbank.com for any further clarification or assistance.

                      -Nadia
                      HDFC Bank Customer Assistance
                      Aug 08, 2019
                      Updated by harshit1991
                      Yes, I did but still waiting for the final outcome of that clarification.

                      The outcome was supposed to happen within next 24hrs though I'm ready to wait for 24 more hours.
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                        A
                        Akhilesh Vijay
                        from Bengaluru, Karnataka
                        Aug 7, 2019
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                        Dear indians,

                        Hdfc bank has given me the worst experience among any so far. Its been nearly a month i have been facing stress.
                        Somewhere in june i got a credit card bill of nearly 40k, the transactions that sums to this amount has been performed without my authorization and participation, nor any form of alerts was received. Hence i call up and put the transactions in dispute and fill up the card dispute forms among other formalities and the card was locked. Now, the customer care centre did not inform me about the auto pay feature in my account for the credit card.
                        This month they took out nearly 18k without notifying me, hence wiping out my bank account to pay these fraud disputed bills.

                        I call them up, and i came to know that the case has not been resolved and 18k was removed as auto-pay for this disputed bill and that once the case is resolve i'll be refunded and the usual "sorry for your inconvenience"

                        I call them up, again, and i came to know that the dispute case was closed and 18k was not in my favor hence it was removed it and the usual "sorry for your inconvenience"

                        I am frustrated beyond words right now, firstly for not notifying me about any developments taking place. Second the customer care is simply useless, everyone has different responses.

                        Finally to sum it up: first the fraud takes place, then the bank uses my money to pay off the fraud without notifying me, next they tell me that my case is closed.
                        I feel cheated.
                        How can i ever trust this bank?
                        What kind of a service is this @hdfc?
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 07, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Aug 07, 2019
                        Updated by Akhilesh Vijay
                        What is [protected]@hdfcbank.com
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                          A
                          Aurora associates
                          from Mumbai, Maharashtra
                          Aug 7, 2019
                          Resolved
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                          Resolved

                          Address: Mig 16 PADMANABHPUR Durg, Durg, Chhattisgarh, 491001

                          Dear team hdfc,
                          I am aneesh aurora, one of the dsa holder of your bank. I resides at padmanabhpur, durg city, chhattisgarh state with pin code 491001
                          Team, this mail is regarding one complain which i want to do against one of the branch manager of yours who is handling bhilai nehru nagar branch.
                          As a dsa, its my responsibilty to give you more and more business but this branch manager mr nishikant pandey is not allowing me to get it done. Many times he had told me that will not do your case and also many times he disrespected me.
                          I just want to know is this is a kind of gesture the hdfc branch manager is showing to one of his dsa.
                          Need your intervention as soon as possible otherwise i will go to the superiors.
                          Waiting for your positive response.

                          Note -: call me as soon as possible

                          Yours faithfully
                          Aneesh aurora
                          [protected]
                          Dsa code : 26488
                          Sep 9, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 08, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are unable to trace the branch or the Bank employee that you are referring to in your post. Kindly help with the complete name and address of the said branch (as per our bank's website) along with its IFSC Code, and the employee code of the Bank Official whom you are referring to so that we can check further. Please email us at [protected]@hdfcbank.com along with your concerns and the above details.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            B
                            balaganesh swamy
                            from Hyderabad, Telangana
                            Aug 7, 2019
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                            credit card payment (write off case) -my salary hold

                            Address: Armoor, Nizamabad, Andhra Pradesh

                            Dear sir,
                            My Credit card Number [protected]
                            Exp Date :03/14
                            Last 5 days on wards iam visiting Near by HDFC bank about my card payment purpose, No one giving correct solution to me.
                            i recently opened Salary account in HDFC bank.My salary Holden.
                            please clear this problem.
                            Regards
                            Balaganesh
                            [protected]...
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                            Bawaah
                            from Mumbai, Maharashtra
                            Aug 7, 2019
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400052

                            Hi so i was running through some issues and couldn’t make the credit card payments, after repeated tried i made all
                            Payments and also withdrew a hdfc policy to do all this and the collection departments and customer care on phone assured that lien will be removed and they all kept saying it’s month end and tomorrow and tomorrow and talking to someone and it’s a process but the lien is nt removed, everyday they are giving some other excuse... My email is [protected]@outlook.com
                            Sep 8, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 08, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We confirm that we had already responded to your e-mail on July 07 2019. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected].

                            -Nadia
                            HDFC Bank Customer Assistance
                            Verified Support
                            Aug 08, 2019
                            HDFC Bank Customer Care's response
                            "Dear Customer,

                            We confirm that, we had already responded to your e-mail on July 07 2019. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected]

                            -Anay
                            HDFC Bank Customer Assistance"
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                              L
                              Luvram
                              from Mumbai, Maharashtra
                              Aug 7, 2019
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                              When i took a home loan in hdfc they asked me.. Begged me to take ‘hdfc ergo loss of job’ insurance. They nearly spoke for an hour and convinced me to take this insurance telling that if i lose my job they will pay my emi for 3 months. I paid my home lone almost 75% and i have paid for this insurance till now.. I recently lost my job but i am struggling to get hdfc ergo pay my emi. They keep asking for documents. I am already stressed losing my job but hdfc is making causing stress. They simply looted my money. They only promised 3 months emi repayment but now they don't want to even pay that,

                              After sending documents for months and waiting a month as they asked me to.. This is the mail i got again from hdfc.



                              With reference to the loss of job claim no xxxxx, we request you to kindly provide the following additional details: as per policy terms and conditions the insured can be paid upto 3 emis falling due in respect of his loan. As we are not in the receipt of documents to establish total duration of loss of job nor any confirmation on insured's new job status, this claim can not be processed at this stage. You can resend your claim documents and lodge the claim afresh after completion of 3 months of loss of job or earlier in the event of re-joining. Please furnish your documents with the help of below check list items, whichever is applicable in your case for smooth claim processing. 1: form 26 as of next 3 month from the date of relieving. 2: kindly confirm whether you are currently on job if yes please provide appointment letter. 3: kindly provide the loan statement (Loan a/c no - xxxxxx) with latest transactions till date. 4:duly filled kyc form with 1 signed across passport size coloured photograph and any one of kyc documents (Ration card/ driving license/ aadhar card/ passport /any other government authorised identity proof of the insured carrying name, photograph & address), in case emi payment exceeds rs 1 lakhs.,

                              Request you to please provide the above-mentioned documents at the earliest for the claim to be processed.
                              Hdfc ergo general insurance co. Ltd
                              Andheri east, mumbai-400059.



                              I don't have any energy to send any more documents. Please let me know what can i do and how to cancel this insurance.
                              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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