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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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J
jagb
Jul 27, 2019
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My name is jagmohan baidwan. I have an account with hdfc bank sector
9 chandigarh. My phone number is[protected] in edmonton canada where i have been living permanently since 1982. I deposited rs 8 lacs into mutual funds in 2008 with bank of punjab which was eventually was taken over by hdfc bank. Out of this money rs 2 lacs was deposited into some kind of life insurance mutual funds without explaining me. Later on i found out that i have to deposit rs. 2 lacs every year and i will get a monthly pension monthly. My intention was only to put some money into bank in india and eventually take it back to canada after few years. I cashed the mutual funds after 3 years. I lost rs 2 lacs which were put into life insurance fund.in 2014 we deposited about over 60 lacs into our account with hdfc bank. At that time we told the bank that we want to close our account and want to deposit all the money into another bank. The reason i told the bank was that i have been cheated by the bank of punjab for rs 2 lacs by putting that money into pension funds without my knowledge. I was convinced by the representative of hdfc bank named rajni gulati with sympathy and assurance that my rs 2 lacs will be returned with interest. She convinced us to put some money into fixed deposit and some money into mutual funds. The mutual funds will mature in 5 years and you can cash all of it and there is no income tax on gains. My wife started with rs 2 lacs in march 2014 and i started with rs 3 lacs deposit in 2015 for 5 years.in 2017 i found out from another bank employee that all of the money has been put into pension funds. It does not make sense to put the money and larger amount in to the same pension funds which was the reason for my intention to close my accounts with this bank.
I have few other issues but once this matter is resolved and i get all my money the other issues will die.
I signed paper with the bank at the time of the deposit. My experience in dealings with banks in canada is of mutual trust and understanding. I sign all my papers with bank, lawyer, accountant and doctor based on what they explain to me. I believe that what they tell me is true. I can not believe that i am signing something different than i have been told. Please correspond with me through my email. I will be coming to india in november this year and will appreciate this matter resolved by then.
Jagmohan baidwan
[protected]@gmail.com
HDFC Bank customer support has been notified about the posted complaint.
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    Tusham Chouhan
    from Mumbai, Maharashtra
    Jul 26, 2019
    Resolved
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    Resolved

    Address: Bhatapara, 493118

    Dear sir,
    I am tusham chand chouhan, sales officer 181845 hdfc bank bhatapara chhattisgarh.
    I am mentally tortured by relationship manager and my cluster head, i am charged with a false accusation.
    Then my id was blocked by rm, my continued illegal absence was recorded,
    And i was iligal terminated from hdfc bank a few days later, no inquiry was done in any way, none of my emails and letters were answered,
    I have not been given any chance to keep my side, my career ended.
    The financial condition of my house has worsened, here the staff is not given a response, i am unhappy with hdfc bank.
    Aug 29, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Jul 26, 2019
    Updated by Tusham Chouhan
    Dear Sir,
    I am HDFC bank employee,
    I am mentally tortured by Relationship Manager and my cluster Head, I am charged with a false accusation.
    Then my ID was blocked by RM, My continued illegal absence was recorded,
    and I was iligal terminated from HDFC Bank a few days later, No inquiry was done in any way, None of my emails and letters were answered,
    I have not been given any chance to keep my side, My career ended.
    The financial condition of my house has worsened, Here the staff is not given a response, I am unhappy with HDFC Bank.
    Verified Support
    Jul 26, 2019
    HDFC Bank Customer Care's response
    Dear Sir,

    Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

    -Preethi
    HDFC Bank Customer Assistance
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      A
      Ashok kakkar
      from Rampur, Himachal Pradesh
      Jul 26, 2019
      Resolved
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      Resolved

      Address: 1100, FIRST FLOOR, NEAR FIRDOSH MANZIL, KHERA BAZAR, BEHIND NEW MARKET, YAMUNA NAGAR, 135001

      I am maintaining a current account no. [protected] in the name of my company nobatram forex private limited. Company's cheque no. 000013 for rs 53300 was dishonoured on 26.07.2019 even even after having a sufficient balance in company's account. This wrongful dishonour has hampered on company's goodwill heavily. This happened only due to wrong practice of sending cheques of even your own bank's branches to the clearing cell for posting which also delays the availability of fund to account holders. Please look into the matter & advise me what should be done by me to penalise the concerned persons of your bank.
      Aug 31, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 30, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We would like to state that the cheque was returned due to reason Insufficient Funds and funds of another instrument were uncleared. Kindly contact PhoneBanking in case of any assistance on the same.

      -Nadia
      HDFC Bank Customer Assistance
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        A
        Arunachala Sethupathy
        from Mumbai, Maharashtra
        Jul 26, 2019
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        In my account rs 118 date 26/07/19 debited for adhoc stmt charges but i m not requested for any statement but charge debited i want my money back my account debited narration (Ref num mir[protected] shows adhoc stmt charges tell me the reason for amount debited please resolve this issue as soon as possible also provide me. The proper resolution to my query. I want my money back as soon as possible.
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          anutulika
          from Gurgaon, Haryana
          Jul 26, 2019
          Resolved
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          Resolved

          Address: 490006

          I have been issued one hdfc credit card, regalia first, have been provided almost forcefully at my office.
          - this credit card was provided to me by one of hdfc executive, mr birju sharma in bhilai, chattisgarh, stating that it is free of cost. He didn't mention anything clearly.
          - only one transaction was done thru amazon of rs 999/- using this credit card.
          - i called several times to hdfc customer care regarding the bills which was not being sent to my email id. I didn't even receive any hard copy of the bill.
          - i tried to call the sales executive but he didn't respond other than postponing the matter.
          - once i got sms for payment and i did payment for rs 1600/- on 06.04.2019
          - again i did payment of rs 927.19/- on 17.07.2019 but still i am getting sms for outstanding bill amount.

          Somehow after a lot of efforts, i got the credit card statement and i noticed that they have charged membership fee, late fee and interest etc inspite of the fact that it was issued stating that it is free of cost and i didn't receive any bill or statement.

          In view of above, i would like to request to waive off the membership fee, late fee etc from billing amount and to provide back the extra amount paid by me.
          As on date the pending amount due should be zero and rs 1528.19/- should be credited to my account as i have paid rs 1600+927.19/-, total rs 2527.19/-
          Total amount paid - rs 2527.19/-
          To be paid (Only one transaction) - rs 999/-

          Harassment call rather then a customer care call

          Adding more to harassment, the customer care executives are so rude and unaware and not able to resolve this issue in spite of calling several times.

          I would like to state that
          1) i have been wrongfully billed.
          2) no statement of outstanding balance amount received from since issuance of credit card
          3) customer care executive's behaviour is quite unprofessional.

          Tulika
          Sep 2, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 29, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 06 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

          -Manoj
          HDFC Bank Customer Assistance
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            S
            Saurabh Kumar Chauhan
            from Mumbai, Maharashtra
            Jul 26, 2019
            Resolved
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            Resolved

            Address: Nath Nagar bhatwalia, Deoria, Uttar Pradesh, 274001

            I have brought a new mobile number and i constantly receive messages from hdfc bank, from later enquiry i came to know that before the no. Was allotted to me it was used by someone and they have registered it to bank account...
            So when i try to use some online platform i face a lot problem...in many apps it shows your no. Is linked to this account up i... So please provide me any solution
            Aug 30, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 26, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. We will assist you better.

            -Anay
            HDFC Bank Customer Assistance
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              Sumit Mishra1947
              from Pune, Maharashtra
              Jul 26, 2019
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              Address: Kolkata, West Bengal, 700001

              I have opened s/b with hdfc bank in feb, 2014 and when their executive approached me for opening s/b account, he did not give me any information regarding demat account linked to it.

              They are deducting rs 850 annually as annual maintenance charges since 2016 whereas i am never aware of that i have such account.

              I have never get a single sms or call regarding this demat account. Also i got sms if any amount credited/debited from my account but i never get any sms for this amount.

              I have mail to their customer case service but they are not returning the amount which they have deducted.

              It's typical fraud case so please take necessary steps.
              Aug 30, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 26, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Incase if you wish to close the Demat account, request you to please submit the closure form to any of our branches offering depository services. The form has to be duly signed by all the account holders. The form has to be submitted to the branch in person (at least one of the account holders) incase of transfer cum closure cum waiver request. To process the same, we request you to submit any one self attested copy of valid proof of identity which is mandatory for all the holder(s) viz PAN card, passport, Voter ID card, Driving license etc. There are no closure charges involved if the closure constitutes a transfer of securities to another Demat account having the identical name(s), identical PAN and order. For example, there are no off-market transaction charges if all the securities are transferred from the Demat account in the name of Mr. Ramesh Tandon to another Demat account which is the name of Ramesh Tandon. The off-market transfer charges in such a case shall be waived, subject to submission of the following documents by the account holder during closure: Annexure Q (copies enclosed) duly filled & signed by the account holder(s) with target DPID and client ID correctly filled up Duly certified (signed and stamped by the receiving DP) Client Master List (CML) or Original Crystal Report (CR) in case of CDSL Accounts obtained from the target Participant with whom the client has opened a new Demat account or maintains a Demat account Statement of Holding of the source account duly self-attested by the account holder. All unused delivery instruction slips (DIS) to be cancelled and surrendered along with the Annexure Q IMPORTANT: If all the above requirements are not met the waiver of off-market charges will not be extended to you and you will be charged for the transfer to the other Demat account as per the tariff schedule agreed at the time of opening of Demat account. We request you to provide de-linking instructions separately for e-broking/online trading account. You may also contact HDFC securities at [protected]@hdfcsec.com to get additional clarifications. Also, Kindly note that, Demat account held in sole name with nil holdings and no outstanding Demat charges can be closed based on email instructions from your registered email id to [protected]@hdfcbank.com along with your 8 digit demat account number (can be viewed under HDFC Bank Net Banking>>>Demat Tab) and DP ID Please find the soft copy of the demat closure request form below: http://bit.ly/30RQrqG For the complete address and contact details of our Demat service providing Branches, Please visit the following URL http://bit.ly/2ZjMWJu.

              -Nadia
              HDFC Bank Customer Assistance
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                soumyarup dasgupta
                from Bengaluru, Karnataka
                Jul 26, 2019
                Resolved
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                Resolved

                Address: Kolkata, West Bengal, 700031

                My father, mr. Amit dasgupta applied for a car loan from hdfc dalhousie branch and the same got approved on 22.07.2019.

                However, the amount is not disbursed yet.
                Even after constant follow up with the concerned person (Bhabesh kumar jena, rohit panijyara), i am not getting proper update and being ignored.

                Today, i was told that even after approval, the interest rate has to be increased as the bundled product is not allowed by the product team.

                What is the meaning of approval then?
                How can the loan be approved, if it is not approved by product team?

                This has turned into an harassment for us as we were promised that the disbursement will be done as soon as possible.

                I need some answers for this and need to know how can you resolve my issue.
                Sep 1, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 29, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                -Nadia
                HDFC Bank Customer Assistance
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                  M
                  manu manisha
                  from Ongole, Andhra Pradesh
                  Jul 27, 2019
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                  Address: Bangalore, Karnataka
                  Website: Amazon

                  I recently ordered 2 items in amazon and cancelled the orders because of the reviews which i didn't observe earlier and amazon has initiated the refund on 19th july and they mailed the refund will be reflected within 25th july but i didnt get the refund still but the customer service is not at all good they are not providing the relevant information and after dialling correct informmation they are saying it is wrong.
                  The reference numbers are 719357 and 721199
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    SujanB123
                    from Delhi, Delhi
                    Jul 26, 2019
                    Resolved
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                    Resolved

                    Cancellation of one assist membership
                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8923 without my concern on date:24/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                    Oneassist relationship number : 815689
                    Name :- sujan biswas
                    Mobile no. :- [protected]
                    Credit card number ending :- 8923

                    Cancellation of one assist membership
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Plese sir mai di bar Apply kar chuke hai kyou canceled hota hai decline bataya jata hai please sir help kare jeevan Kumar Bharti. Mo [protected].
                    Jeevan Kumar Bharti's reply, Jul 24, 2019
                    Sir mai new card ke liye apply kye the plese sir help kare
                    Dear Sujan,

                    Greetings from OneAssist!!!

                    We are sorry to see you go.

                    We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                    We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                    Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                    We appreciate your patience in the interim.

                    Regards

                    Team OneAssist
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                      C
                      chethana ht
                      from Bengaluru, Karnataka
                      Jul 26, 2019
                      Resolved
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                      Address: 991 67TH A CROSS, 15TH B MAIN ROAD 5TH BLOCK RAJAJINAGAR, 560010

                      Cancellation of one assist membership
                      I am a hdfc bank credit card holder. The bank has auto debited rs. 763/- from my credit card number ending with 2842. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.763/-

                      One assist relationship number :[protected]
                      Name :- chethana h t
                      Credit card number ending :- 2842
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Chethana,

                      Greetings from OneAssist!!!

                      We regret any inconvenience caused to you.

                      We are unable to locate your account using the details given by you. Hence, request you to share your customer ID by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved.

                      Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                      Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

                      Looking forward to hear from you.

                      Regards

                      Team OneAssist
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                        Arindam63308
                        from Kolkata, West Bengal
                        Jul 26, 2019
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                        Address: 93/7 DESHPRAN SASMAL ROAD, Howrah, West Bengal, 711102

                        I am Arindam Khan. I was using a credit card ending with number 0307. The account was disputed due to some wrong payments from your side, and matter was settled thru LOK adalat.
                        Now, I have noticed that you have put this in CIBIL as part settlement and write off.
                        Kindly clarify me on this matter and remove your noting from CIBIL.
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                          Mandarpk
                          from Ahmedabad, Gujarat
                          Jul 26, 2019
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                          fraud transaction from google pay

                          Address: E-508, Kohinoor Vayona, Opp. PCMC Bldg, Pimpri, Pune, Pune, Maharashtra, 411108

                          Dear sir / ma'am,

                          I have gone through a fraud transaction from google pay.

                          My name - mandar pradip kulkarni

                          My mobile number - [protected]

                          Date - 25/07/19

                          Time - 4:45 pm

                          I had created an ad of my sofa on olx. I got a call from this person named "dipanshu garg" that he was interested in buying sofa & he'll transfer the whole amount of sofa rs.15000 in...
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                          surjeet_dua
                          from Chandigarh, Chandigarh
                          Jul 26, 2019
                          Resolved
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                          Resolved

                          I have been using the credit card no. [protected], name of surjit singh dua. The concern is i am using the card from last 10 years and i have paid all the bills and dues on time but because of financial reasons my last billed was skiped that was around 5700 only. I also i am getting around 30 calls on daily basis i already told i will clear my all the billed amount in next week but still i am harassing by the call center with 30 calls on daily basis. More ever yesterday i got a call from [protected] from 15 times and he said i am calling from hdfc bank and rather you pay your bill on today otherwise ghar se maar k le k aaunga and teri jeb mein paise hai teri aukat hai kya ya, tu meri compalined kya karega i am the manager here he has every record of my outgoing calls as well today he called to my outgoing no's and said ki sale ko samcha do and abused them like anything you guys are spoling my reputation making 30 calls daily now he is calling on my personal contacts i dont know from where he is getting the data but i will not tolerate any more. Kindly stop this practice otherwise i will take legal action and go to the rbi and ombudsman.
                          This is my request to take this matter on serious note i am mentally harass by hdfc bank i will take every step to prevent my self respect otherwise i will give the press conference and commit suicide i am just fed up and harrsing by hdfc bank on daily basis kindly write down the no. From me and my friend and relative getting calls

                          [protected], from this no my friends and relative are getting calls someone abused and using bad words for me.
                          [protected] he abused me from this no.
                          And from these no. S i am getting calls. On daily basis
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]
                          Sep 1, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 26, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                          -Nadia
                          HDFC Bank Customer Assistance
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                            Dr. Surya Chaudhri
                            from Mumbai, Maharashtra
                            Jul 25, 2019
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                            Address: South Goa, Goa

                            I was sold this insurance policy by the hdfc bank margao branch. The important information was withheld from me regarding the management charges. I on the same day have tried to cancel my policy within the freelook period, the bank authorities and the hdfc life office have not taken any action so far, despite submitting all documents required to cancel the policy within the freelook period.
                            HDFC Life customer support has been notified about the posted complaint.
                            I recieve call from mobile number [protected] hdfc life office hydrabad. A lady representative tell me i buy a policy on 24 march 2011 and paid premium 20000 but due to non paymemnt of other premiun my policy is in termination department and told me for payment...I know it is fake and want to complained about the call...
                            HDFC Life Customer Care's response, Aug 6, 2019
                            Hi, kindly inform the customer to address any unresolved concern with respect to HDFC Life policy kindly write to us at [email protected]
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                              Vijayalaxmi vj
                              from Mumbai, Maharashtra
                              Jul 26, 2019
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                              Hi Team,

                              I have applied for personal loan of 55000 on last year.But I have not received personal loan statement till now.Could you please send me PL statement ASAP.I need it of very urgent and no one are responding on this.

                              My loan account num:57440304.
                              Could you please send my loan statement to registered my mail.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                John1111
                                from Chennai, Tamil Nadu
                                Jul 25, 2019
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                                Address: Cisco, Chennai, Chennai, Tamil Nadu, 600089

                                Debit EMI Account Number:[protected]

                                Re: loan number ending with 0768 and AAN# [protected]

                                Actually, I purchased a MacBook laptop using my debit card EMI, my debit card linked to my salary account: 501xxxxxxx7256

                                But, you were trying to debit the amount from my current account: 502xxxxxxx4172. When I purchased the laptop it asked me the debit card number details only nothing else. But, I really do not know the reason why you were trying to debit the amount from my current account. It is not my mistake of yours.
                                For that, you debited more than 3000 rupees as a penalty. this is you are just cheating the customers. Please refund all the penalty amount you collected from me.

                                Note: you have solved this problem after 3 months, then It started debiting from my salary account. So, refund the amount asap as the problem is from your end. I have all the complaint emailed I raised after that only you resolved this issue even I posted in consumer complaints.

                                I have attached the screenshot of my complint that time.

                                Thanks, John.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Aug 22, 2019
                                Updated by John1111
                                Can I have any reply?
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                                  shashank k avhad k
                                  from Mumbai, Maharashtra
                                  Jul 25, 2019
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                                  Address: 6/902, Regency Sarvam Society,, Mandagaon,, 421605
                                  Website: Hdfcbank.com

                                  I have a HDFC credit whose credit limit is 40000. According to the April month statement the total dues was 1649 and the amount paid by me was 1650.
                                  The statement still shows an outstanding of rs. 648. After 2 months the recovery department says to pay Rs. 2600 as late fee and Intrest charged.

                                  Kindly stop this robbery from HDFC bank persons
                                  I request the consumer forum to take action against this charges and HDFC Credit Card section.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    dhir74
                                    from Ludhiana, Punjab
                                    Jul 25, 2019
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                                    Address: TUNKI MANDIR WALI GALI, Amritsar, Punjab, 143112

                                    My policy 21652750 document not received til date above all your online agent mr. Mobin give wrong information to clint. I think there is a fraud with me
                                    Where is my payment. I am middle class person plz resolve issue.
                                    Mr. Mobin is fraud agent who convey fake information. After payment he is not contact the clint. This type of agent harmful for company's
                                    HDFC Life customer support has been notified about the posted complaint.
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                                      mandeep3132
                                      from Mohali, Punjab
                                      Jul 25, 2019
                                      Resolved
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                                      Resolved

                                      Address: Fatehgarh Sahib, Punjab, 140406

                                      Hello Sir, I am Mandeep Kaur. I want to retrieve my customer id through email but am failed in it. My mobile number has been changed. So please help me. I am unable to access my account even credit as well. Please help me as soon as possible.

                                      Due to this, I can't use a credit card as I can pay my bill through net banking only. It's my humble request please resolve this issue

                                      Thanks
                                      Aug 28, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 25, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Let us look into it for you. Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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