HDFC Bank Complaints & Reviews

Address: Trishula Advanced Composites & Electronics pvt ltd, Ranga Reddy, Andhra Pradesh, 500084

Card application decline with no reason provided
To hdfc bank credit card manager,

I have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile. And one person collect name/contact number/address details. I did that.

Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

I am highly disappointed with hdfc bank service and customer care support.

Sep 1, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

-Nadia
HDFC Bank Customer Assistance

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Address: Hdfc bank Amar Colony, New Delhi, Delhi, 110044

Hi this is the 20th-25th time when i raise complaints against un-necessary charges in my salary account.
Now rupees -236 amount reflect in my account which should be zero rupees. Request you to please avoid to harras customer by doing this kind of activity. Pls do not decrease reputation by chindi chori.
Pl waive off my amount on high priority.

I hope youâ€™ll do the needful for customer satisfaction and also for reputation.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Katghar gari khana near ahiro Wala mandir, Moradabad, Uttar Pradesh, 244001

Hello hdfc team.
I have been using ur credit card since 3 years. And due to some problems i am unable toh make payment of this month. Nd i really apologise for that but i will make payment very soon. But ur credit card department calling me regular and misbehaving me. And saying â€œtu credit card ka bill ni bharega. Bhar de acha nahi hoga â€œ. I am mentioning contact number from which i got call â€â€+[protected]â€¬â€. And not only in office hours he used to call me 9:00
Pm or later and he also text me ki kitna time lgaega payment karne main. I said him that i will surrender my account and my father account and i will do complaint. Then he says ha tjhe jha complaint karni hain kar. Kindly make strict decisions towards this behaviour. So i can understand that hdfc first priority is always customer. He should call me and apologise for this behaviour. Otherwise i will do police complaint for harassing me. I have his recordings and text msg as proof.

Sep 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

HDFC Bank Customer Care's response "Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 04 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

-Anay
HDFC Bank Customer Assistance""

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Address: Thrissur, Kerala, 680001

I have cancelled one order from amazon but i didn't get my refund. While i contacted amazon they said they already remitted the refund and they also gave me refund reference number. I have already reported the issue once through this service and i got a reply from hdfc bank to email the details to their email i'd, but the i'd they gave to me appear like this (Protected) hdfc.com. So please give me your email i'd.. My email i'd :[protected]@gmail.com

Sep 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly email us at [protected]@hdfcbank.com mentioning your mobile number updated in your HDFC Bank account, date and amount of the transaction, date and amount of the refund transaction along with the confirmation SMS / email received from the Merchant.

-Nadia
HDFC Bank Customer Assistance

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I am your loan, sb and credit card customer. I had already warned 1 girl few months back not to talk rudely. I am making payments regularly. This time i had sent a neft from my acc n friday which is returned to my acc from my bank which i came to know just now as i went through my acc statement. Meanwhile again i am receiving calls from a girl who is talking rubbish without even concerning that i am in hospital right now. Asingama illa bank la thana velai solringa etc are the words she used. I am not going to initiate my payments again hereafter due to such words. I know how to improve my cibil also. Myself i am a banker.. Next step is banking ombudsman. We also have collection team better than yours. We dont use such harsh words.

Sep 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] for further assistance in this regard.

-Anay
HDFC Bank Customer Assistance"

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Address: Siruseri, 600097

Hi, this is arjunan from tcs, chennai - siruseri branch. I have lost my hdfc food card 2 days back and it is having rs. 1, 500+ in it. Have to block the lost one and re apply for the new one with the balance loaded. Kindly help on this.

Have called to the customer care number many times none of them are responding. So registrating complaint here.

My mobile no-[protected].

HDFC Bank customer support has been notified about the posted complaint.

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My name is jagmohan baidwan. I have an account with hdfc bank sector
9 chandigarh. My phone number is[protected] in edmonton canada where i have been living permanently since 1982. I deposited rs 8 lacs into mutual funds in 2008 with bank of punjab which was eventually was taken over by hdfc bank. Out of this money rs 2 lacs was deposited into some kind of life insurance mutual funds without explaining me. Later on i found out that i have to deposit rs. 2 lacs every year and i will get a monthly pension monthly. My intention was only to put some money into bank in india and eventually take it back to canada after few years. I cashed the mutual funds after 3 years. I lost rs 2 lacs which were put into life insurance fund.in 2014 we deposited about over 60 lacs into our account with hdfc bank. At that time we told the bank that we want to close our account and want to deposit all the money into another bank. The reason i told the bank was that i have been cheated by the bank of punjab for rs 2 lacs by putting that money into pension funds without my knowledge. I was convinced by the representative of hdfc bank named rajni gulati with sympathy and assurance that my rs 2 lacs will be returned with interest. She convinced us to put some money into fixed deposit and some money into mutual funds. The mutual funds will mature in 5 years and you can cash all of it and there is no income tax on gains. My wife started with rs 2 lacs in march 2014 and i started with rs 3 lacs deposit in 2015 for 5 years.in 2017 i found out from another bank employee that all of the money has been put into pension funds. It does not make sense to put the money and larger amount in to the same pension funds which was the reason for my intention to close my accounts with this bank.
I have few other issues but once this matter is resolved and i get all my money the other issues will die.
I signed paper with the bank at the time of the deposit. My experience in dealings with banks in canada is of mutual trust and understanding. I sign all my papers with bank, lawyer, accountant and doctor based on what they explain to me. I believe that what they tell me is true. I can not believe that i am signing something different than i have been told. Please correspond with me through my email. I will be coming to india in november this year and will appreciate this matter resolved by then.
Jagmohan baidwan
[protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

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Address: Bhatapara, 493118

Dear sir,
I am tusham chand chouhan, sales officer 181845 hdfc bank bhatapara chhattisgarh.
I am mentally tortured by relationship manager and my cluster head, i am charged with a false accusation.
Then my id was blocked by rm, my continued illegal absence was recorded,
And i was iligal terminated from hdfc bank a few days later, no inquiry was done in any way, none of my emails and letters were answered,
I have not been given any chance to keep my side, my career ended.
The financial condition of my house has worsened, here the staff is not given a response, i am unhappy with hdfc bank.

Aug 29, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 26, 2019

Updated by Tusham Chouhan Dear Sir,
I am HDFC bank employee,
I am mentally tortured by Relationship Manager and my cluster Head, I am charged with a false accusation.
Then my ID was blocked by RM, My continued illegal absence was recorded,
and I was iligal terminated from HDFC Bank a few days later, No inquiry was done in any way, None of my emails and letters were answered,
I have not been given any chance to keep my side, My career ended.
The financial condition of my house has worsened, Here the staff is not given a response, I am unhappy with HDFC Bank.

Verified Support

Jul 26, 2019

HDFC Bank Customer Care's response Dear Sir,

Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

-Preethi
HDFC Bank Customer Assistance

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Address: 1100, FIRST FLOOR, NEAR FIRDOSH MANZIL, KHERA BAZAR, BEHIND NEW MARKET, YAMUNA NAGAR, 135001

I am maintaining a current account no. [protected] in the name of my company nobatram forex private limited. Company's cheque no. 000013 for rs 53300 was dishonoured on 26.07.2019 even even after having a sufficient balance in company's account. This wrongful dishonour has hampered on company's goodwill heavily. This happened only due to wrong practice of sending cheques of even your own bank's branches to the clearing cell for posting which also delays the availability of fund to account holders. Please look into the matter & advise me what should be done by me to penalise the concerned persons of your bank.

Aug 31, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka

Website: Amazon

I recently ordered 2 items in amazon and cancelled the orders because of the reviews which i didn't observe earlier and amazon has initiated the refund on 19th july and they mailed the refund will be reflected within 25th july but i didnt get the refund still but the customer service is not at all good they are not providing the relevant information and after dialling correct informmation they are saying it is wrong.
The reference numbers are 719357 and 721199

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Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8923 without my concern on date:24/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 815689
Name :- sujan biswas
Mobile no. :- [protected]
Credit card number ending :- 8923

Cancellation of one assist membership

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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J

Jeevan Kumar Bharti

from Gorakhpur, Uttar Pradesh

Jul 26, 2019

Plese sir mai di bar Apply kar chuke hai kyou canceled hota hai decline bataya jata hai please sir help kare jeevan Kumar Bharti. Mo [protected].

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Jeevan Kumar Bharti's reply, Jul 24, 2019

Sir mai new card ke liye apply kye the plese sir help kare

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 26, 2019

Dear Sujan,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: 991 67TH A CROSS, 15TH B MAIN ROAD 5TH BLOCK RAJAJINAGAR, 560010

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 763/- from my credit card number ending with 2842. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.763/-

One assist relationship number :[protected]
Name :- chethana h t
Credit card number ending :- 2842

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 26, 2019

Dear Chethana,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account using the details given by you. Hence, request you to share your customer ID by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

Looking forward to hear from you.

Regards

Team OneAssist

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Address: 93/7 DESHPRAN SASMAL ROAD, Howrah, West Bengal, 711102

I am Arindam Khan. I was using a credit card ending with number 0307. The account was disputed due to some wrong payments from your side, and matter was settled thru LOK adalat.
Now, I have noticed that you have put this in CIBIL as part settlement and write off.
Kindly clarify me on this matter and remove your noting from CIBIL.

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Address: E-508, Kohinoor Vayona, Opp. PCMC Bldg, Pimpri, Pune, Pune, Maharashtra, 411108

Dear sir / ma'am,

I have gone through a fraud transaction from google pay.

My name - mandar pradip kulkarni

My mobile number - [protected]

Date - 25/07/19

Time - 4:45 pm

I had created an ad of my sofa on olx. I got a call from this person named "dipanshu garg" that he was interested in buying sofa & he'll transfer the whole amount of sofa rs.15000 in advance. He asked me for my google pay qr code & sent me request of paing him rs.5000 & said that this amount will get credited to my account once i click on pay, but i didn't agree to it so he told that we will have a transaction of rs.2. I clicked on the link of payment of rs.2 & rs.2 got deducted from my account & at that point rs.4 also got credited. So by giving me this example he asked me to click on the link of paying rs.5000. Even i got convinved with the transaction of rs.2 as rs.4 got credited immediately. But after clicking on pay, rs.5000 got deducted from my account but my account didn't get credited with rs.10000.

In few seconds, i came to know that this person is doing fraud with me. He also sent more payment links & told me to click on pay to get me money back. But i didnt do so, thats why he hanged the call & after that he is not picking my call now.

Name of fraud person - dipanshu garg

Number of fraud person - [protected]

Upi id of fraud person - [protected]@myicici

Google pay transaction id[protected]

HDFC Bank customer support has been notified about the posted complaint.

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I have been using the credit card no. [protected], name of surjit singh dua. The concern is i am using the card from last 10 years and i have paid all the bills and dues on time but because of financial reasons my last billed was skiped that was around 5700 only. I also i am getting around 30 calls on daily basis i already told i will clear my all the billed amount in next week but still i am harassing by the call center with 30 calls on daily basis. More ever yesterday i got a call from [protected] from 15 times and he said i am calling from hdfc bank and rather you pay your bill on today otherwise ghar se maar k le k aaunga and teri jeb mein paise hai teri aukat hai kya ya, tu meri compalined kya karega i am the manager here he has every record of my outgoing calls as well today he called to my outgoing no's and said ki sale ko samcha do and abused them like anything you guys are spoling my reputation making 30 calls daily now he is calling on my personal contacts i dont know from where he is getting the data but i will not tolerate any more. Kindly stop this practice otherwise i will take legal action and go to the rbi and ombudsman.
This is my request to take this matter on serious note i am mentally harass by hdfc bank i will take every step to prevent my self respect otherwise i will give the press conference and commit suicide i am just fed up and harrsing by hdfc bank on daily basis kindly write down the no. From me and my friend and relative getting calls

[protected], from this no my friends and relative are getting calls someone abused and using bad words for me.
[protected] he abused me from this no.
And from these no. S i am getting calls. On daily basis
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Sep 1, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 679

credit card decline

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un-necessary charges in salary account

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misbehaving

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didn't get refund

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credit card calls

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lost hdfc food card has to be blocked and reissue the same

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my money put into pension mutual funds by giving me wrong information

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illegal termination

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wrongful dishonour of cheque

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money debited without my knowledge

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hdfc credit card regalia first

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i have a mobile no. which is registered to someone's hdfc bank i want to remove it from their bank

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demat account opened without informing customer

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car loan customer ignorance (loan not getting disbursed even after approval)

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refund on amazon products

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cancelling of plan

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cancellation of one assist membership

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credit card

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fraud transaction from google pay

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calling on my outgoing numbers and spoiling the reputation

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