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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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HDFC Bank reviews & complaints page 685

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V
Vidya Bhaskar Gautam
from Mumbai, Maharashtra
Sep 4, 2019
Resolved
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Address: HDFC Bank Ltd Dasuya Road,V.p.o Gardhiwala, Tehsil-Dasuya(Branch code, 2306), 144213
Website: www.Hdfc.com

I was booked fdr no, [protected] in hdfc bank on date20/02/2019 to 20/02/2020 (25lacs) for one year. But i was break my fdr date 09/07/2019 from meturity date. Hdfc bank debit 9973rs from my fdr amount was 25 lacs & also not credit remaining 19 days interest. As per rules of rbi 0.5% should be deducted.
Now it is not understood how a huge amount has been deducted from my fdr.
Please remaining balance credit in my account (Sbi 10740) account number [protected]
Thanking you
Vidya bhaskar gautam
V. P. O bhanowal, teh dasuya (Hsp)
Punjab (Pin code, 144213)
Mobile number [protected]
Sep 8, 2019
Complaint marked as Resolved 
HDFC Bank my Account number was 50100262053511 and customer ID was 126895151 Branch telephone number 9815331111 and MICR code 146240052
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2019
HDFC Bank Customer Care's response
"Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Sep 09, 2019
Updated by Vidya Bhaskar Gautam
Branch manager said that the it is the deduction of systems.We are not fight against system
Sep 12, 2019
Updated by Vidya Bhaskar Gautam
What is the status of my complaint
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    S
    sanjay_m001
    from Bengaluru, Karnataka
    Sep 4, 2019
    Resolved
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    Address: 560076

    I have applied hdfc credit card as heard some appreciation from my colleague about this card, even if i have many other cards i have applied for it. My credit score is above 850 and no reason to deny even top range card by any bank but always going for basic card due to security reasons.

    Dated 8th august 2019 submitted all documents to hdfc representative at my office and he assured delivery of card in one week after that i received few verification call from bank but never they have asked for any doubt or any discrepancy in my details.

    Now after close to one month once i have not received any card, tried to check my status and it shows declined without any reason. I tried to call representative but unable to do as contact number given not working and customer care unable to to provide information except same line that is written on webpage.

    I am not desperate for this card but try to raise my voice because it was socking for me that one basic card declined to me in case when any top card can be availed by me.

    My application no. Cc43531601
    Executive contact no. [protected]
    My contact no. [protected]
    Oct 7, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 05, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    Hi, We infer that you wish to have the status of your credit card application. In this regard, we are unable to trace your application records with the details provided in your post. Having said this, we request you to provide the following details to enable us to do the needful. 1. Name as mentioned in the application form 2. The date on which the application was submitted 3. Name of the executive who has collected the application 4. 16 digit Application reference number 5. Place/ Link where the application was applied online. 6. Email id to enable us to review and assist you accordingly.

    -Nadia
    HDFC Bank Customer Assistance
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      A
      Avanishom60
      from Gurgaon, Haryana
      Sep 4, 2019
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      Address: Gautam Buddh Nagar, Uttar Pradesh

      Dear sir,

      I had a card of hdfc bank which i want to closed but bank charged renewal amount 500 in 9th month (Before completing 1 year). When i report this matter then he says it is bank policy.
      And he levied 400 every month late fee, after all i have done all payment after 6 month. But now bank reject my all loan while i paid all dues and received no dues. Because the late payment is showing in my cibil,
      Kindly help to remove all late payment showing in my cibil for future.

      Regards
      Avanish kumar singh
      Card ending 4 digit no is 6897
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 05, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 66668102 for further assistance in this regard.

      -Nadia
      HDFC Bank Customer Assistance
      Sep 06, 2019
      Updated by Avanishom60
      There is no response in this no [protected], kindly provide other no.

      Regards
      Avanish kr singh
      Sep 06, 2019
      Updated by Avanishom60
      I am trying multiple time on this no but there is a fixed line repeating thats all associate are busy, i will get back to you, and please solve my issue asap because it is majour issue and spoil my civil nd i face 4 rejection while apply for loan.
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        R
        Ramdas Ghorpade
        from Pune, Maharashtra
        Sep 4, 2019
        Resolved
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        Resolved

        Address: Pune, Maharashtra, 413102

        Dear sir

        I have get two-wheeler loan no. 15445796. Completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc

        We need the noc how to proceed further

        With regards

        Ramdas j. Ghorpade
        Mobile : [protected]
        Oct 7, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 05, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We note that there is an outstanding amount on your loan to be paid. Request you to visit the nearest Retail Loan Service Center for further assistance. For a comprehensive list of Retail Loan Service Center kindly visit the link https://bit.ly/2z67agW

        -Nadia
        HDFC Bank Customer Assistance
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          K
          Karthika R
          Sep 4, 2019
          Resolved
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          Resolved

          Address: 6/56, KAMBAR STREET, KANAGAVEL NAGAR, ATHIKULAM,MADURAI- 625007, Madurai, Tamil Nadu, 625007

          Hdfc savings account - [protected]
          User id : 43320108
          Name: s. Karthika
          Contact no: +[protected]

          Kindly rectify my complaints as soon as possible since i'm out of country, required to do some payments through net banking.

          I'm unable to send or add any beneficiary contact through net banking in to my account, not receiving otp to my registered mobile.
          Oct 9, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 05, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We note that you have recently initiated the online transaction from your account. Kindly write to [protected]@hdfcbank.com along with transaction details and a screenshot of the error in case of any issue.

          -Nadia
          HDFC Bank Customer Assistance
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            S
            soldatchristi
            from Mumbai, Maharashtra
            Sep 4, 2019
            Resolved
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            Address: 122001

            Hdfc has a very archaic process, in terms of loan issuance. Everything is done in person, nothing can be done online.in the day of online and digital banking, hdfc is far behind. I wish i didn't have to deal with hdfc but it is what it is.

            So, the reason i am complaining is that hdfc issued a demand draft to me, to give to another company, so that i can foreclose that loan. However, there were 2 problems:

            1) instead of "lan" which stands for loan account number, they typed "lna" on the demand draft.

            2) they put the wrong company name on the card.

            I need this escalated and dealt with promptly.
            Oct 7, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 06, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            Our official had tried contacting you but was unable to establish contact. Request you to write to [protected]@hdfcbank.com incase for further assistance.

            -Nadia
            HDFC Bank Customer Assistance
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              B
              Bikash chettri subba
              from Mumbai, Maharashtra
              Sep 4, 2019
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              Address: HJ 18 JORA MANDIR PO BAGUHATI, Kolkata, West Bengal, 700059

              I was using hdfc credit card, i was going thru some financial crises and cud not make payment, and they have now blocked my salary account without informing me, that is the only account from where i do all my transactions, i have rent to pay, bills to pay, as well as my account is linked with my loan autopay. I am unable to pay anythng, i have to commit suicide and i will clearly make a note against hdfc bank credit department which is responsible for making my life hell. They have not informed my anything regarding this. I somehow arranged money to make their payment and when i got the money in account they simply blocked it. Please help me to get out of this.
              HDFC Bank customer support has been notified about the posted complaint.
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                V
                vishnu rajankam
                from Delhi, Delhi
                Sep 4, 2019
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                I had a savings account opened for a loan purpose in hdfc in 2018 and the bank informed me that its just for the loan purpose only and will be automatically closed if not user for more than 6 months. Now i got a new job where the company uses hdfc as a salary account. I need to open one, but it shows more than 9000 rs as penalty for not using this account. I need to close this savings account and start a salary account. This is not fair as per rbi guidelines to charge for non usage. I havent used the account at all for more than a year

                Account num : [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  G
                  gyanendrakumar027
                  Sep 4, 2019
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                  Address: Chennai, Chennai, Tamil Nadu, 600119

                  Hi,
                  My application has been lodged in hdfc in may 2019. Still am waiting for my
                  Disbursement. After escalation, i have been cornered by the branch and knowingly they are
                  Screwing my case and unnecessarily they are delaying. The sale executive who was
                  Handling my case who need to be punished and i need valid reason for all these pain which
                  I have gone through, so that he should not cheat anybody like this and play with their dream
                  And life. Loan is something which we all need at the time or urgency and in difficult times.
                  Does rbi support this 4 months delay from hdfc towards my application then i have no
                  Words to say. Hdfc bank persons can tell any story but does anything justify this huge
                  Amount of time delay. I have all the whats app chats which will show you that i have not
                  Been answered promptly till date from bank side and when i will start asking question then
                  Am disturbing and irritating them. Who is responsible for my time loss, money loss, mental
                  Pain and most important my property loss due to this delay. I need proper action on each
                  And everyone from hdfc who are involved and played with me as they have a upper hand
                  In this being in bank side. I have raised 3 times in the complaints portal still no body bothers to respond to my case.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Anindita1980
                    from Bengaluru, Karnataka
                    Sep 3, 2019
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                    Address: 411033

                    Hi,

                    I have submitted a dispute from in the month of July’19, due to wrong payment of 2, 06, 567.00/- to wrong CC number which is not belongs to HDFC CC. it was a balance transfer from the kotak bank. I have attached the copy of DD for your reference.

                    DD was submitted in the month of June, it has been cleared from Kotak, last 2 months I am paying interest amount to HDFC and Kotak both the places.

                    I am waiting more than 2 months to resolve this issue but not getting resolution. Too many times I have connected with HDFC customer care and also visited the Pune PCMC branch where I deposited the DD.

                    Waiting for issue to be resolve.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      B
                      Binod1953
                      Sep 3, 2019
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                      Address: House No.11 Sainik Nagar, Satgaon, Assam., 781171
                      Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

                      My Name is Binod Kumar Nayak and I am continuously trying to register for credit card online for past six months. When I tried registering through online website. it says that this account is already registered, but when try to log in though the same it says that you are not registered for Credit Cards on Net, If you wish to register for our Credit Cards Services: please contact our 24 hour call center for further assistance. I am tryin to contact the customer care they don't guide properly and most the time don pickup. My id is 32703102.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        P
                        PranaySowrab
                        from Mumbai, Maharashtra
                        Sep 3, 2019
                        Resolved
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                        Address: Tumkur, Karnataka, 572102

                        I have purchased a moblie phone in an outlet and cashback was available on hdfc credit cards and the amount was around about 6000 cashback which hasn't been credited yet first they stated it'll be credited within 180 days maximum but it's been more than 250 days amount hasn't been recieved i tried calling the customer of both samsung india and hdfc bank but got nothing from them
                        Oct 4, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 03, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
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                          M
                          mdashfaque87
                          from Kolkata, West Bengal
                          Sep 3, 2019
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                          Address: 800004

                          Hi,

                          I have a salary account in HDFC bank since Sep 2011. Jumbo loan (Rs 11856) auto repayment date is 25th of every month, but due to some personal issue the sufficient amount was not available in my account on 25th Aug'18 that's why auto payment got returned and Rs 11856 went on hold in my salary account. After that I have paid the loan amount through net banking on 1st Sep and also received the confirmation message for the same .
                          After that I called on customer care to remove the hold amount but still the same amount is on hold in my salary account and I have to pay my credit card bill on 6th Sep. Request you to kindly remove the hold amount asap and if possible kindly waive off the payment return fee.

                          contact no [protected]
                          mail id = [protected]@gmail.com
                          HDFC Bank customer support has been notified about the posted complaint.
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                            C
                            Chiru1992
                            Sep 3, 2019
                            Resolved
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                            Resolved

                            Address: Tcs-syenergy Park, Survey no 26, Hyderabad, Andhra Pradesh, 500032

                            Dear customer care team,

                            Since few months funds in my account was on hold by mirevenue hold through gefu. Up on crediting of my salary amount 5782 was put on hold with the date 09 jul 2019.
                            Can you please let me know the reason why funds were put on hold?

                            Account number :[protected]
                            Ifsc :hdfc0003820
                            Amount on hod: 5782 (Mirevenue hold through gefu)

                            Thank you for your service asap.

                            Regards,

                            Chiranjeevi. V
                            Oct 8, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 04, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Please note that our Branch Official Mr. R.Ramesh Babu tried contacting you on your number but could not reach you. He has therefore emailed you on September 04, 2019 to address your queries and concerns. Please feel free to speak to Mr. R.Ramesh Babu on [protected] for any further clarification or assistance.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              S
                              Snehasiiingh12
                              from Delhi, Delhi
                              Sep 3, 2019
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                              Address: Gurgaon, Haryana

                              Hello hdfc team,

                              By mistaken i have done credit card payment twice as credit card due amount were not get updated.

                              Please check my account and refund last bill amount.

                              I have already dropped an email to [protected]@hdfcbank.com
                              With subject hdfc bank — creditcard payment done twice using my id

                              [protected]@gmail.com

                              For further details please call me on: [protected]

                              Thanks
                              HDFC Bank customer support has been notified about the posted complaint.
                              Sep 03, 2019
                              Updated by Snehasiiingh12
                              Hello hdfc team,

                              By mistaken i have done credit card payment twice as credit card due amount were not get updated.

                              Please check my account and refund last bill amount.

                              I have already dropped an email to [protected]@hdfcbank.com
                              with subject Hdfc Bank -- creditcard payment done twice using my id

                              [protected]@gmail.com

                              Thanks
                              Verified Support
                              Sep 03, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the following URL https://bit.ly/2wwwruX.

                              -Nadia
                              HDFC Bank Customer Assistance
                              Sep 03, 2019
                              Updated by Snehasiiingh12
                              Hi,

                              I am not able to connect with customer care representative.
                              IVR system keeps on forwarding me from one to another option.

                              Thanks!
                              Sneha
                              Sep 04, 2019
                              Updated by Snehasiiingh12
                              Finally i got connected with customer care representative.

                              But he was asking for complete credit card number(instead of last 2 digits) to check my details, is it safe to share my complete credit card number with him over call?
                              Dear Sir/Team Please provid my Releaving Letter Status I have not Received This From Many days Please Do Needful Regards Mahesh Kumar saini Emp Code 147610
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                                K
                                krishnaladdu143
                                from Hyderabad, Telangana
                                Sep 3, 2019
                                Resolved
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                                Resolved

                                Address: 5-11-1/1, venkateshwara nagar, APHB colony Moula-ali beside playground, Hyderabad, Telangana, 500040

                                Dear team,
                                As i requested for dd (2qty) and bank team not gave proper service delay the delivery of dd and iam unable to use that dd so i went to home branch and request for cancellation before 1 week still i didn't received my refund amount
                                Kindly do needful
                                Dd no 191342
                                Dd no 191340
                                Cust id[protected]
                                Name : ganga krishnakanth
                                Contact no [protected]

                                Regards
                                Krishnakanth ganga
                                Oct 8, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 03, 2019
                                HDFC Bank Customer Care's response
                                "Dear Customer,

                                We note that our team has responded to you through email on August 21 2019, vide email Interaction ID: HBL=[protected]. In case of any further clarification or assistance, please feel free to reply to us on email.

                                -Nadia
                                HDFC Bank Customer Assistance"
                                Receiving multiple calls for loans daily which is totally un-necessary. Please help citizens like me who are harassed because of such calls from multiple banks
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                                  I
                                  India16
                                  from New Delhi, Delhi
                                  Sep 3, 2019
                                  Resolved
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                                  Resolved

                                  Address: D13 Sector 59, Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  From my office hdfc bank atm, i got a torn note of rupees 100.
                                  It is half torn and i even showed the same as it came out from atm, into the atm camera.

                                  How to exchange that.

                                  It came out on 3rd sept 2019 from my office situated atm
                                  Address is given in the address field already and i really want to suggest, to please put the currency that is not torn into the atm.

                                  This is not good
                                  Oct 7, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 03, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We request you to visit the nearest HDFC Bank Branch, Our representative will assist you further. You can visit the given link: https://bit.ly/2Hqff0y to find the nearest HDFC Bank branch near you for further assistance.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    S
                                    Sivaram95
                                    from Mumbai, Maharashtra
                                    Sep 3, 2019
                                    Resolved
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                                    Resolved

                                    Address: Coimbatore, Tamil Nadu, 641035

                                    Hi,

                                    I am a hdfc bank credit card holder. The bank has auto debited rs 1899 from my credit card number ending with xxxxxxxxxxxx5067 without my authorization on date:30/08/2019.

                                    I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

                                    Regards,
                                    Sivaram bk
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Sivaram,

                                    Greetings from OneAssist!!!

                                    We regret any inconvenience caused to you.

                                    We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

                                    Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                    Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                                    Looking forward to hear from you.

                                    Regards

                                    Team OneAssist
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                                      R
                                      Ron Biate
                                      from Satana, Maharashtra
                                      Sep 3, 2019
                                      Resolved
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                                      Resolved

                                      Address: Shivneri Nagar Om Hospital, Youtube, Pune, Maharashtra, 411048

                                      Cancellation of one assist membership
                                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 5134 without my concern on date:27/08/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                                      Name :-lalrongaka nampui
                                      Mobile no. :-[protected]
                                      Credit card number ending :-5134
                                      Oct 7, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Sep 03, 2019
                                      Updated by Ron Biate
                                      Even the dial EMI

                                      Verified Support
                                      Sep 04, 2019
                                      HDFC Bank Customer Care's response
                                      "Dear Customer,

                                      We understand from your mail that you wish to cancel One Assist program enrolled on your card account. We would like to inform you that due to security reasons we are unable to process your request through mail. Hence, we request you to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. We also request you to contact the below mentioned numbers to cancel One Assist Program. India Toll Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in.

                                      -Nadia
                                      HDFC Bank Customer Assistance"
                                      Dear Lalrongaka,

                                      Greetings from OneAssist!!!

                                      We are sorry to see you go.

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                                        J
                                        Jatin sharma 9871
                                        from Delhi, Delhi
                                        Sep 2, 2019
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                                        Address: Udyog vihar, Gurgaon, Haryana

                                        The Bank has charged me Rs 2800 after calling customer care i had word that it was Depository charges on my account with out any information or permission or any notice or msg from any staff or employee of hdfc bank and even nobody informed me about any charges when i opened the account. you are requested to Please take the needful action and refund my amount as soon as possible or let me know what should i needs to be done from my side.
                                        HDFC Bank customer support has been notified about the posted complaint.
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