HDFC Bank Complaints & Reviews

Address: Mumbai City, Maharashtra

I have been charged finance charges for past two months i. E may 2019 and june 2019. I have been paying credit card bill timely and u can check my past records. I didnt received any bill and hence culdnt pay may month bill on time.. Seeing our healthy relations i asked to reverse the finace charges of rs 3687 and igst of rs 663 in the next bill, still havnt received and again finance charge of rs 3219 is levied in june 2019. I even called on customer care to reverse the amount and even sent email to the manager stil my charges arent reversed. Now i am trying to contact customer services bt unable to do so.. Kindly reverse my finance charges for past 2 months of rs 4350 (Incl igst) and rs 3219 plus igst applicable for may 19 and june 19 respectively in the next bill of july 2019. Your help would be appreciated.

Aug 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete Charges details, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Verified Support

Jul 11, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to share with us your Card no, issue details with your contact number at [protected]@hdfcbank.com to enable us to assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Kla Chamunda Nagar St 1, Near Mahadev Provision Store, Mayani Nagar, Raj Nagar Road, Rajkot, Gujarat, 360004

Hi,

I have opened my hdfc bank account when i was doing a job in one company at rajkot. At that time i told that we are giving you this account in free also opened that account in 0 rs. When i left a job due to company closer i was not getting a salary in that account. Now they have started a deduction every month. I was out of india for a few months and when i returned i got a message that you have to give some money because of your account balance in minus. I also contacted the bank they told me to give account closer form at the nearest branch. When i visited the nearest branch i was amazed they told me you have to visit your home branch also have to pay 700 rs for account closure. Why?? I opened my account in free now when i want to quit i have to give money. Why?? I told them you just accept my form here and inform my home branch because now i am 400 km away from my home branch. How should i go and do it at my home branch? I also submitted my account closer form also informed my bank local guy to close my account also sent written email. Still, i got the message today that i have to pay 600 rs more to close my account. When i have done some research these people have done the same thing with too many other people. Here i am attaching my account closer form also. So you people aware of this bank.

I have these details that saving account have no any rule to do negative balance.

https://www.quora.com/I-did-not-maintain-the-minimum-balance-in-HDFC-and-now-my-...⇄

https://economictimes.indiatimes.com/news/economy/finance/no-negative-balances-i...⇄

https://www.quora.com/What-are-the-RBI-rules-of-closing-a-bank-account-with-nega...⇄

You can contact me on
[protected]@gmail.com
+[protected]

Aug 17, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand you have couriered the account closure form to branch. Our branch will close your account on receipt of the form. For further update you may contact Mr. Jignesh Kankrecha on [protected].

-Nadia
HDFC Bank Customer Assistance

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Address: una road amb hp 177203, Una, Himachal Pradesh

Dear sir
I have done request and submit closer account form in hdfc amb branch but he did n, t close my account since last 1 year request you to kindly take action against bank and back my money and charges of non maintenance otherwise i will complaint to rbi
Name : varinder kumar
Account no. [protected]
Ifsc code : hdfc0002899
Contact [protected]

Aug 16, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly write to [protected]@hdfcbank.com mentioning the account number, acknowledgment of closure request submitted and complete branch address (from below URL) where the request was submitted to enable us to check: https://bit.ly/2Hqff0y

-Nadia
HDFC Bank Customer Assistance

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Address: 2-2-647/245, Srinivasa Nagar, Hyderabad, Andhra Pradesh, 500013

Harassment by the recovery department!
I & My family Members receiving threatening calls from HDFC Bank, Hyderabad ( Begumpet ) from Ms. ChandraShekhar

My financial situation was very bad so I could not pay the credit card bill
However, I have lost jobs since January 2019 and my financial condition has been very bad since then
The recovery agents doing very wrong with all my family members every time called and harassing please take some action.
.

Aug 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Aug 25, 2019

Updated by Sridhar Sangem Card No1. [protected]
Mob No [protected]

Card No 2. 517635XXXXXX1340
Mob No [protected]

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Address: Neelkanth Residency, Opp. Mother Dairy, Gandhinagar, Gujarat, 382428

I received the following sms today:

"Dear Customer Mandate reference no: HDFC[protected] issued to HDFCLTD with value Rs. 25986.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch."

I am unaware about this service. I have not registered in any kind of mandate. Also, I have read a similar complaints on the complaints forum. Please help and stop such activities.

Aug 21, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Sir,

I had joined Hdfc bank as PBA on 26/05/2016 and served Upto 26/12/2107.I left the job due to critical medical conditions in my family.

I have been a loyal & hard working employee of Hdfc bank for the past 1.5 years and have fulfilled my responsibilities despite personal challenges.

Request you to send me the relieving letter. My employee code is P11752.

Regards,

Paras Rajdev

Aug 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to write to exit.[protected]@hdfcbank.com for any further assistance/clarification on your FNN and we shall be glad to assist you.

-Manoj
HDFC Bank Customer Assistance

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Address: TEH-PISANGAN, Ajmer, Rajasthan, 305207

Hi,
i want to my car loan statement ...A/c no.-:52413979, so pls request for u ...Urgent need of statement.I'm also contect to hdfc bank employee for statement but no response.Bcz i need personal loan by other bank so he want to statement for chk my repayment schedule.
My cont.No-:[protected]
ajmer

already two time sent complaint mail...But nooooo...
My mail id-:dilipsingh.[protected]@stfc.In

thank you

HDFC Bank customer support has been notified about the posted complaint.

Jul 12, 2019

Updated by ds83 Dear team,
I m again login complaint bcz no response yet while i have submit 2 to 3 time complaint for my car loan statement.Bank sides no call no email noooo

my cont.no-[protected]

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Address: gf-45 fashion street , arpan complex deluxe char rasta nizampura opp bank of baroda, Vadodara, Gujarat, 390002

25days before i opened current account on the name of fashionstreets in nizampura branch vadodara they provide me mosambee within 3-4 days but everytime whenever called for kit or account details they replied it will be done within 3 days still not recieve any kind of feedback from nizampura branch and they just give bad excuse like someone died and all kind of # one person name is vanraj who came with senior and take all details even i gave cheque in which money is debited from my account

Aug 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info, the complete address of the branch & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: TEH-PISANGAN, Ajmer, Rajasthan, 305207

Hi,
My name is dilip singh rathore... Cont. No-:[protected]... I closed the hdfc bank credit card account from 08.11.2018, but excess rupees 549 depositing in this account, so please suggest me how to getting again my money. My last transction date-05/11/2018 and opened date 16/12/2017. This account by hdfc bank ajmer but account close by kekri (Ajmer) hdfc branch.

Aug 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed regarding the refund of excess balance and request you to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the below URL. http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking?ifn=no

HDFC Bank Customer Assistance
Zubin.

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L

Lathesh B Lathesh

from Mumbai, Maharashtra

Jul 10, 2019

Amount not credited to bank of Baroda

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N

Niraj0086

from Mumbai, Maharashtra

Jul 10, 2019

My noc latter not received bank not responding 22 day 5 time call bat not responding bank

Reply

Niraj0086's reply, Jul 4, 2019

My noc latter not received bank not responding 22 day 5 time call bat not responding bank

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Hi there,

I received an sms today and i dont know what it is talking about.

"dear customer mandate reference no: hdfd[protected] issued to hdfcltd with value of rs. 24706 and frequency mnth is received today for processing incase of any issue please get in touch with your branch"

God knows what the msg is about. My monthly mandate deduction is not yet started (The first month interest is already paid through cheque and for next month emi i've given pdc) not sure why the extra amount is hitting here

When my load amount is 6l as of now, pdc for next month emi is already given

Aug 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

You are requested to visit your account branch or our nearest branch along with the message received by you to check further. In case the mandate has not been an issue by you, kindly place a request at the branch for cancellation of the mandate. Kindly visit the following URL to access information for the complete address details of our Branches: https://bit.ly/1FVOjPE

-Nadia
HDFC Bank Customer Assistance

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M

manju92076

from Mumbai, Maharashtra

Jul 10, 2019

I understand i have to go to my branch, but with the information I have provided can't you find the details...
Visiting branch for every now and often is not feasible. That is the reason we lodge complaint on forums like this.

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Address: 560076

Name: abhishek soni
Vehicle number: mh31ek 7102
Application reference number: hfr169969
Applied on 29/06/2019

I have not received my fastag wallet id or the 'welcome email' which contains my account details. I am unablel to login or recharge my fastag account because i do not have my account details. The customer service does not respond on the phone numbers mentioned on the website and no email id is mentioned where i can raise a complaint or have a conversation with them. And i have paid inr 500 for this to hdfc bank.

Aug 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2019

HDFC Bank Customer Care's response Dear Customer,

We have responded to you via email on your registered email ID vide reference number[protected] mentioning Fastag details. You may contact Fastag team at[protected] in case of any clarification or assistance.

-Nadia
HDFC Bank Customer Assistance

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Address: B-22303, Nikoo Homes, Bhartiya city, 560064

My name is amba lal dhaker. A kind of fraud has been done with me by hdfc life insurance company. Policy details is as
Policy no.: 21097373, plan: hdfc life sanchay, uin: 101n097v06
A guy name pradeep and his colleague swathi called me regarding the hdfc sanchaya policy on behalf of hdfc life. During the conversation they said if you will pursue this policy, we will be proving a additional medical insurance to you and your family worth of 4 lack per anum till you are paying the premium for this policy without any additional coast.5 month ago i took the policy of premium 50, 000 per year on the name of "lalita dhaker". But didn't get the medical insurance policy till now. I called them so many times, but did get any satisfactory answer. Always they are saying you will receive the policy documents in next 15 days. So it is requested to you to please take some strong actions against this company "hdfc life" and these type peoples of the company.

Thank you.
Ambalal

Aug 22, 2019

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2019

HDFC Life Customer Care's response Hi, kindly inform the customer that the case is registered with us SR No. 1-[protected] and the same is being investigated. Post investigation response will be shared to policyholder.

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Address: HOUSE NO 8 NEW BANK COLONY UNA ROAD, Hoshiarpur, Punjab, 146001

Dear sir,
This is very rediculous on the part of hdfc fastag deptt, as it is almost 12 days have passed and i am sending email almost every second day for the re issue of the fastag. Till now i have now there is no response from the hdfc fastag deppt that they are working on it or not.

If you can give services to customer why you are working for this and making fool of cusotmers. I really regret that i choose hdfc fastag and neglecting other companies as i thought hdfc service will be good. But i was wrong.

The email fastag. [protected]@insolutionsglobal.com is of no use, even the service provider number [protected] is of no use. Nobody is picking up this number.

Aug 5, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 10, 2019

Verified Support

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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Address: Kanyakumari, Tamil Nadu, 629275

I had a salary account before 8 months as i quit the job so i would like to block that account and also i did with the formal procedures for blocking my account. I handovered my passbook, cards everything to them and filled the block request form as well but even now also i am getting notification from the bank so i used my g-pay account to see the balance by restoring it and i was shocked because it showing -2, 190.00 rupees as a negative balance and i tried to contact customer care it is not connecting. Please help me out of this i don't want this any more to happen again.

Thank you

HDFC Bank customer support has been notified about the posted complaint.

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Address: concentrix, 122001

I missed my bank welcome kit where in my atm card of hdfc as well as hdfc bank passbook was there and also the guy who came office of concentrix for bank account opening has written my wrong mail id so i am not getting any mail also from hdfc. What i am getting now is only message every month that 600 has been debited as non - maintenance charge from your hdfc bank account every month although i have not got any salary credited in hdfc in concentrix because i left the office 2 day after joining. Now i want to close my account. Why should i pay for the aby charge if i have not used it fir single time. Please close it because even i don't know the hdfc bank account number. My registered phone number with hdfc is [protected]. Please help me out.

Aug 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No./Cust ID with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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Address: 310 c wing Radha Vallabh besides dmart Bhayandar West, 150feet road Bhayandar West, Mumbai City, Maharashtra, 401101

I want to close account as i did not know about accuring charges and the employee of hdfc bank did not inform about the consequences of not keeping the account in zero balance as am nt working i have no more salary coming in so i cannot pay the charges incurred as in future if i want to use hdfc this bank should be my 1st preference so hence i want to close the account on good note i hope yol understand... I want the close this account... Account no: [protected]
Name revaina d'mello

Aug 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

In case you do not wish to continue with your account. Kindly visit our nearest branch and submit a request for closure of your account. Kindly visit the following URL to access information for the complete address details of our Branches: http://bit.do/eZwqM

-Manoj
HDFC Bank Customer Assistance

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A

arun tripathy

from Bengaluru, Karnataka

Jul 10, 2019

I booked for new aadhar. My turn came after 12 days. On the enrollment day, forms were given randomly with token number. Bank should have maintained token number based on registration number. This created a lot of issue.please take care of citizens.

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Address: Mumbai City, Maharashtra, 400056

1) the bank has delivered my credit card statements in the hands of a wrong person, and also taken their signature. This has ended up in my financial information falling in the hands of a wrong person, and my private confidential data being compromised bank.
I have evidence of the credit card statements being delivered to a third party, with tis signature which the bank only provided.

2) also, bank charged me interest for non payment despite non delivery of my credit card statement. These are huge charges and they have refused to reverse the same despite being made aware of their failure.

Both these issues were brought to bank notice, but they have not responded to my emails.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Amitha
HDFC Bank Customer Assistance

Jul 11, 2019

Updated by RajdeepSam21 Please send me a proper email id and details and instructions. There is no valid email id in your response.

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K

k3239

from Karnal, Haryana

Jul 10, 2019

I had cancelled a train ticket on 30th june but amount is not credited to my account. However amount has been credited by irctc to bank.
I have attached an image

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Address: Mumbai City, Maharashtra, 400078

Worst staff of panchpakhadi thane branch. I think hdfc does not need customer bcz of that they are hiring such a rude and pathetic (Hahare) kind of employees. Worst branch of hdfc.. They use very bad and harsh language and make us feel guilty for opening our account in their bank.. And after filling complaint on their official site against employee they dont even take action.. They literally insult there customer.. Worst worst worst

Aug 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share the complete address of the Branch & your contact detail to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. Visit here https://bit.ly/2Hqff0y for help with branch address.

-Bejoy
HDFC Bank Customer Assistance

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Address: lokmanya nagar pada no3 ganesh nagar thane, Thane, Maharashtra, 400606

Dear sir/madam,

My account no. [[protected]], shows me deduction of rs.2500 as asd.
Please clarify me about this deductions from my account. It was my scholership exam fee of this semister and i don't know how i can manage my college exam fee in this semister. I would request you to please refund it. Hope you understand my problem and revert me as soon as possible. This is my contact number [[protected]], and let me one thing i am also email before one year for closing my hdfc account, and i am assuming my account has been closed

Aug 21, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and condition: https://bit.ly/2JgzzR7

-Nadia
HDFC Bank Customer Assistance

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Hi, I had a Salary account which has become inactive and they were charging me more than 600 every month and my balance had become -1800 and odd rupees. As per RBI guidelines, banks cannot charge negative balance to their customers. I want to close the account as I am not using it now. Please resolve the issue. I was not informed before, about the charges. I got a message in July about the charges for the month of May. This is not fair I request the bank the waive off the negative balance so that I can close the account.

Aug 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7 For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT To close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. Please visit the following link for the address of our branches and ATMs https://bit.ly/2Hqff0y

-Nadia
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 688

finance charges levied

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non maintenance negative balance

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closer of account

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hdfc bank harassment by the recovery department!

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hdfc bank

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relieving letter

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car loan statement

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delaying in activation in current account

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excess rupees 549/-obtain to hdfc bank

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message but amount deduction

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hdfc fastag - no welcome email or wallet id received

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hdfc sanchay policy along with additional medical policy

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reissue of fastag

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negative balance after I requested to close my account

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I missed my ba kit where atm card and

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close account

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credit card statements delivered to wrong person

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worst staff

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asd deduction

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negative balance.

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