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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 684

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S
Sharmanyu
from Pune, Maharashtra
Jul 18, 2019
Resolved
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Address: 411060

I have a purchased hdfc fast tag and have recharged it with rs. 1000 and rs. 100 credited later to the account of fastag. Now it show rs. 1100 as clear balance.
When i crossed toll it is showing no balance. Please look into the matter.

I tried calling but no reply from hdfc. Very hopeless service.

Wallet id :[protected]
Customer id :[protected]
Following email/ contacts not working :
[protected]
2) [protected]

Please provide me solution as soon as possible, or else will have to surrender my fastag because i cannot afford to waste my time and money with you.
Aug 19, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
Verified Support
Jul 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

Your fastag has been activated at our end. You may use the same without hassle.

-Nadia
HDFC Bank Customer Assistance
Dear all,
I opened salary account in MORVI brnach but in online and cheque it shows JAMKHAMBHALIA brnach
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    Nilimak07
    Jul 18, 2019
    Resolved
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    Address: Mumbai City, Maharashtra, 400709

    Hi,

    This is nilima kotkar. I had missed paying on my credit card payment for 1 month. Afterwards hdfc people tried reaching me, but since i am out of country i was not reachable.

    After i saw mail, and i checked my account it was on hold. After i paid my minimum dues for 2 months, still my account is not being released.

    We are following up with bank for more than a week, all my home loans got bounced.

    I don't know why hdfc people are behaving so pathetic.
    Aug 29, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 18, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with reference ID- TTU[protected] in the subject line. Will assist you better.

    -Anay
    HDFC Bank Customer Assistance
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      Parul07sharma
      from Rewari, Haryana
      Jul 18, 2019
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      Address: Brass market, Rewari, haryana, Rewari, Haryana, 123401

      I, on the behalf of mr upender kumar sharma, daughter, want to say that my father had taken the hdfc critical care plan policy 14300769 on april 2011.
      Because of last stage of chronic liver disease, he was hospitalised and after his discharge from hospital, he submitted all the relevant original bills and documents to the hdfc life, rewari branch on may 4, 2019 and also communicated through mails with reference no.[protected].
      But no relevant reponse he got... So please help to get the claim as soon as possible
      HDFC Life customer support has been notified about the posted complaint.
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        N
        Niranjan kumar c
        from Delhi, Delhi
        Jul 18, 2019
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        Address: 600026

        I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 1525 without my concern on date:16/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-
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          L
          Lokesh1491
          from Bengaluru, Karnataka
          Jul 17, 2019
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          Hi,

          There is an unauthorised online transaction happened today at 20:00pm with my credit card. An amount of 7900 was deducted against itunes. Combill hdfc credit card.

          First 76rs deducted and reversed back and then 7900 rs deducted without my knowledge.

          Please refund my money back as soon as possible and i holisted the card as of now.

          Regards,
          Lokesh
          [protected]
          [protected]@gmail.com
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            from Delhi, Delhi
            Jul 17, 2019
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            Hdfc personal loan executives cheated me with i got a call from rajkumar from chennai asked for personal loan in hdfc and i told yes and he told interest rates processing fee as 11.25% 1% respectively. So he gave my number to their team name: uma, called me shared loan details of the above same. Then i gave my documents documents for loan process. They finished process, verification and approved my loan, but interest rates and processing fee are not they mentioned. They have charged nearly 2% and interest as 11.25%. For this clarification of the loan processing charges, i called those people and they are not speaking well, instead giving rude answers to me. No polite speaking and shouting like "if you want take otherwise we will cancel ur loan" they said. They gave wrong information and misguided me, processed with higher loan processing and interest rates. Now they are telling that it is bank side process we cannot do u have to accept and pay those charges they are telling. Even they are not listening to my words not answering my calls.
            This is the hdfc staff behavior with customers and they are keep calling for loans purpose after giving documents they are not even answering our call.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Sasisk006
              from Chennai, Tamil Nadu
              Jul 17, 2019
              Resolved
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              Address: Biocon limited, 20 km Hosur road, Electronicity post, Bangalore, 560100

              Dear sir my credit card account was closed. How can i get for noc. I need to be apply for new credit card they are asking noc is must so how can i get the noc for my closed credit card. Which branch i need to send noc form can u possible to send the noc from for my account. The credit card account was permanently closed i need only noc for that closed credit card.
              Aug 31, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 17, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              Amitha
              HDFC Bank Customer Assistance
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                M
                moidcher
                from Mumbai, Maharashtra
                Jul 17, 2019
                Resolved
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                Resolved

                1782428

                Address: Nice cottage near nehru avenue 11 kaniyaambal road, Thrissur, Kerala, 680503

                I was used to contacting Service Hdfc life customer care, and support HDFC life by email, to resolve my problem explained, I am the proposer of my daughter's HDFC life insurance, policy no, 17782428, Name: Zameema Zanbakh Moideen, DOB:[protected]
                The resolution service required: I have a finace problem now to pay in time, I want to cancel the EC payment from my bank account, and required 3/4 months vocation for the renewal payment,...
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                S
                Sanket Bhoir
                from Tirupati, Andhra Pradesh
                Jul 17, 2019
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                hdfc bank dc intl pos txn markup+st[protected] without my notice.

                Address: SN 10/14, Gr Flr, White Field Bldg, Flower Valley Khadakpada Thane - 421301, Thane, Maharashtra, 421301

                Why i have been charged in below txn without my notice & Today deduct 233rs .
                closing balance showing 700rs but available balance showing 467rs. Could you please let me know at the earliest.
                1. DC INTL POS TXN MARKUP+ST[protected]MIR[protected] : 23RS
                2.DC INTL POS TXN MARKUP+ST[protected]MIR[protected] : 28RS
                3..DC INTL POS TXN MARKUP+ST[protected]MIR[protected] :28RS
                4. .DC INTL POS...
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                A
                Amrit Kumar Mishra
                from Koraput, Odisha
                Jul 17, 2019
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                My mother is using hdfc bank account in nimapra odisha branch since 1 year. While trying to activate internate banking it showed us that mobile no is not registered, then after consulating with bank i registered the mobile no in atm activated internet banking. But it again repeating the same massage. What to do now ? how many times i need to register the mobile no pls clarify
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  Ankit Mundara
                  from Udaipur, Rajasthan
                  Jul 17, 2019
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                  Address: Near Nasrani cinema Vyas ji ka nohra plot no 09 Jodhpur Rajasthan, 342001

                  I insureced my car ur company

                  Ur company not claimed my car front mirror why

                  Mujhe fir court jana padega

                  Insurance company wale ka call aaya wo bola aapki car ka side claim ho jayega par mirror ka nhi hoga maine bola kyu wo bol rahe hai yeah sath mai accident nhi hua hai mai ne bola aaapke pass proof kya hai
                  Ab jub accident hua to phele unko bulana padega plz aap mujhe mirror ka claim pass karaye nhi to mujhe court jaana padega
                  HDFC Life customer support has been notified about the posted complaint.
                  Request you to please get in touch with HDFC ERGO general insurance Co.
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                    R
                    R gowtham
                    from Chennai, Tamil Nadu
                    Jul 17, 2019
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                    Address: no/766 amman kovil street,pettai triuvallur, Tiruvallur, Tamil Nadu, 600123

                    Cancellation of one assist membership
                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 8855 without my concern on date:17/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                    Oneassist relationship number : 7026197
                    Name :- r gowtham
                    Mobile no. :- [protected]
                    Credit card number ending :- 8855
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jul 18, 2019
                    Updated by R gowtham
                    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 8855 without my concern on date:17/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
                    Dear Gowtham,

                    Greetings from OneAssist!!!

                    We are sorry to see you go.

                    We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                    We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                    Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                    We appreciate your patience in the interim.

                    Regards

                    Team OneAssist
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                      Y
                      yoganand d
                      from Mumbai, Maharashtra
                      Jul 17, 2019
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                      Hello hdfc fastag higher authorities,
                      My compliant no is sr[protected] raised on 4june 2019 with hdfc fastag support toll free number.
                      When i called support few days back, they said the fastag id (E[protected]e fa00 0e95 6c1d) was delinked/closed.

                      So i tried registering my new fastag in myfastag app. Error throws.
                      "vrn already mapped with other tag"

                      I called 1033 support. They told the error is because of my previous hdfc fastag still visible and active in nhai portal. 1033 support advised to contact back hdfc fastag support and get it delinked/closed.
                      I called hdfc fastag support, they still say that old fastag is delinked/closed.
                      I took 1033 support in to conference with hdfc fastag support. 1033 support says, they still see it as active.
                      I still get error in myfastag app.
                      I called hdfc fastag support more 20 times till now. Every time they say the same thing as closed.
                      My problem is not solved since more than 45 days.
                      I am escalating here as there is no channel available through hdfc fastag support for higher escalation.

                      Pl make sure to delink/close my old hdfc-fastag asap with nhai portal.

                      This is the worst i am experiencing from a reputed firm like hdfc.

                      Thanks
                      Regards
                      Yoganand
                      +91 [protected]
                      [protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 19, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have checked at our end and wish to clarify that the FasTag issued from HDFC bank is already closed.

                      -Nadia
                      HDFC Bank Customer Assistance
                      Jul 26, 2019
                      Updated by yoganand d
                      Hi Nadia / HDFC Bank Customer Assistance,

                      You have given the same reply, which was given to me from your toll free support number.
                      This is height of HDFC's careless ness towards customers grievances. PROBLEM is not SOLVED. You are telling from your end you have closed the Fastag. How do you prove it to me and to 1033 (NHAI support) ?

                      NHAI's 1033 support still sees HDFC Fastag ID in their portal. As long as the tag is visible in NHAI portal, VRN already registered error continues to throw in MyFastag app, despite your ONE SIDED claims that the tag is closed on your end. That shows a serious Integration/Sync problem between your system and NHAI portal.
                      Being a customer my problem is still not resolved. It is your responsibility to do the needful with NHAI so that the tag will not be visible in the NHAI portal also, not just at your HDFC end.

                      status : still UNRESOLVED.
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                        C
                        charan514
                        from Bengaluru, Karnataka
                        Jul 17, 2019
                        Resolved
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                        Resolved

                        Address: Jigani, Bangalore Urban, Karnataka, 562106

                        Cancellation of one assist membership
                        I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3787 without my concern on date:16/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                        Oneassist relationship number :4869560
                        Name :- rajashekar r
                        Mobile no. :- [protected]
                        Credit card number ending :- 3787
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Rajashekar,

                        Greetings from OneAssist!!!

                        We are sorry to see you go.

                        We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                        We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                        Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                        We appreciate your patience in the interim.

                        Regards

                        Team OneAssist
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                          P
                          PraveenBM
                          from Panaji, Goa
                          Jul 17, 2019
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                          I'm having the hdfc credit card ([[protected]]) and this has been expired in jun-19, still i didn't get the new card however they just give me the billing statement every month along with there service charges. Just want to know if i'm not using the card since last 6 months then for what you are charging the service fee.

                          Please look in this on priority and get the card renew as soon as possible or contact me on my registered mobile number. If i'll not get any update for my new card till the next billing date i would not pay the charge, outstanding or late fee for the existing card and you will be responsible for this.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 17, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the following URL https://bit.ly/2wY5lib.

                          -Nadia
                          HDFC Bank Customer Assistance
                          Jul 18, 2019
                          Updated by PraveenBM
                          Hi,

                          I have tried multiple time calling 24-hour phone banking for the below numbers
                          [protected]
                          [protected]
                          [protected]
                          But there is no option to talk to the customer support people.
                          So i have raised the ticket
                          As prior I have filed a complaint that my machine is not working and the customer care have told me that the person in charge will come in 24 hrs but a week have passed away no one is here to complete the work my TID NO IS 48056521
                          MY COMPLAINT NO IS 1MA[protected]
                          So please take a note of it
                          FOUR MONTHS BACK, I have applied online for Fast tag for my car in the hdfc bank and my application reference number is HFR109017. I have no response from customer care. Each time I call them, they are cheating me with false information that fast tag will be delivered in a week.
                          I want the fast to be delivered or refund to be processed.
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                            V
                            Viask
                            from Mumbai, Maharashtra
                            Jul 17, 2019
                            Resolved
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                            Resolved

                            Hey hdfc team care. I got a call from hdfc bank that my transactions pay are pending so i made the payment throgh hdfc bank and noc was going to come to me. I made many calls after the successful payment. But i didnt got the noc the no. I have of customer care is not picking my calls. And the services are not good. I need my noc and i wont use the card again reply as soon as posssible
                            Sep 2, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 17, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              M
                              mohsin nandhla
                              from Ankleshwar, Gujarat
                              Jul 16, 2019
                              Resolved
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                              Resolved

                              Address: ANKLESHWAR NEAR RAILWAY STATION BESIDE HOTEL LORDS PLAZA., Bharuch, Gujarat, 393001

                              My self suleman patel,

                              I have noticed when download my bank statement that hdfc bank charging me account maintainance charge of rs 177 from last three months may june and july even after i am maintaining my account. I have a account of hdfc bank ankleshwar. I dont know why they charging me like this i can give my detail if needed here.
                              Requestimg bank to please check it out and expecting reply from bank and refund in my account.
                              Sep 12, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 17, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, complete issue & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
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                                S
                                Shreyangi Padloskar
                                from Mumbai, Maharashtra
                                Jul 16, 2019
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                                Address: Abhyudaya Nagar Road, 2/116, Mumbai City, Maharashtra, 400033

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                                BanksHDFC Bank I'm complain about adhoc stmt charges
                                [Resolved] Hdfc Bank — I'm complain about adhoc stmt charges

                                1 Review
                                Pune, Pune District, Maharashtra, India
                                manu9852 on Dec 27, 2017
                                Submit a Complaint
                                Ad hoc statement charge ₹118 have been deducted on 27/12/2017 from my hdfc salary account without any information.

                                But i haven't asked for any such statements from bank either by visiting branch or through net banking.

                                When i reach branch regarding the same issue, they cant provide proper solution as well as customer care told same answer.

                                So i need clarification from bank or reverse my ₹118 to my account.
                                Withdrawal - 118.00 rs
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Ramandeep83
                                  from Delhi, Delhi
                                  Jul 16, 2019
                                  Resolved
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                                  Resolved

                                  Address: F802, Ajmera stone park, 1st cross road, near A2B, electronic city phase 1, Near A2B, 560100

                                  Hi

                                  My fastag id is[protected]. I got the below message today

                                  "Dear Customer, Your FasTag A/c has been debited for Rs. 50 for transaction by Vehicle MA3CZF63SKD534229 at Toll ELECTRONIC CITY Phase 1 on[protected]T07:34:26. Balance amount in the A/c is Rs. 150 - HDFC Bank Ltd."

                                  However I had paid for to and fro of toll and the receipt of the toll is given below:

                                  Kindly confirm why was I charged? Additionally the single pass is of 45 rs whereas I was charged 50rs for no reason

                                  Regards

                                  Ramandeep Singh
                                  Aug 27, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 17, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Request you to write to [protected]@hdfcbank.com mentioning your contact details, to enable us to check.

                                  -Nadia
                                  HDFC Bank Customer Assistance
                                  Verified Support
                                  Jul 18, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We request you to write to [protected]@hdfcbank.com mentioning fastag reference number, transaction details, and your contact details, to enable us to assist.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    M
                                    Maaahi chauhan
                                    from Noida, Uttar Pradesh
                                    Jul 16, 2019
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                                    Dear Sir,
                                    I mahaveer Singh (Customer ID[protected] have paid my complete remaining balance of credit card (No ending with 5575) jambu loan (loan No[protected] to HDFC account on 16.06.2019 as provided me by HDFC and status of loan shown "closed" in online in my id.

                                    I therefore requested you to closer certificate or NOC may kindly be issued to me please on my email ID chauhan.[protected]@gmail.com.
                                    I will ever greatful this act please.

                                    Regards,
                                    Mahaveer Singh
                                    HDFC Bank customer support has been notified about the posted complaint.
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