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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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A
Avs007
from Mumbai, Maharashtra
Jul 12, 2019
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I received a message today around 11:40 am, states:-
Dear customer mandate reference no: hdfc[protected] issued to tata aia life insurance co. Ltd. With value rs. 125400.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

Few days back i applied for insurance from tata aia life insurance co. Ltd but due to poor return from the scheme i pulled out from the deal and cancelled payment of cheque through hdfc netbanking.

Then why this message came to me when i did not availed any service from tata aia life insurance co. Ltd. And also stopped payment of cheque via netbanking. I would request hdfc bank to immediately stop all processing related to message.
HDFC Bank customer support has been notified about the posted complaint.
Jul 12, 2019
Updated by Avs007
I have not given any such mandate. Please stop processing related to this message immediately. Adding screenshot of message received from HDFC bank
Verified Support
Jul 15, 2019
HDFC Bank Customer Care's response
Dear Customer,

You are requested to visit your account branch or any of our nearest branch and submit a request for cancellation of the ECS/ACH mandate. Kindly visit the following URL to access information for the complete address details of our Branches: http://bit.do/eZ2hw

-Nadia
HDFC Bank Customer Assistance
Jul 19, 2019
Updated by Avs007
Yesterday evening I got the message from HDFC bank that ACH Debit mandate registered for Rs. 125400 /- in A/c No.XXXXXXXXX15571 for Tata AIA Life Insurance co Ltd with UMRN No.HDFC[protected]. I have not given any such mandate. Please cancel this mandate as it is not given by me.

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    A
    Amit Johar
    from Mumbai, Maharashtra
    Jul 12, 2019
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    Address: Raja Park, 75, 133001

    My account is with HDFC since 2012 and it is Salary account . My c ID is 42950943
    . And Bank Bolocked my account without any prior information, no sms and no mail received regarding this. And know I am suffering with many problems not able to do any transaction. And not in my Home town for next 3-4 more days.Please do the needful.
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      R
      rkmishra19
      from Noida, Uttar Pradesh
      Jul 12, 2019
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      Address: New Delhi, Delhi, 110017

      Hi,
      MY concern is as mentioned below:
      Application Reference Number 19F[protected]N1

      HDFC Bank has done Address verifications on both my address(Office and Residence), wasted so much of valuable time.
      I do have a CIBIL score of 760.
      I applied it through Card-on-Card basis, how come it got rejected? As the other Bank approved the same application.

      Still, the bank has declined my application, stating some casual reasons.
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 15, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We wish to inform you that the application for the credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

      -Nadia
      HDFC Bank Customer Assistance
      Jul 15, 2019
      Updated by rkmishra19
      Hi,
      IT SEEMED THAT YOU DIDN'T UNDERSTAND MY QUERY.

      I am sorry to say, this tends to be the same copy and paste kind of answer, which you have been giving to everyone.

      My application fulfilled all the pre-requisite, which are necessary to issue a credit card. I do have a very healthy CIBIL score of 764, Credit utilization ration tends to be better.

      You have done address verification, approved the application, then suddenly you declined my application, which was deliberate in nature. I applied through Card-on-Card basis. Still, you declined my application at the last moment.

      HDFC has been the worst bank, I have ever had done business with,
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        K
        KSA LEGAL SERVICES
        from Jaipur, Rajasthan
        Jul 12, 2019
        Resolved
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        Resolved

        Address: vijay nagar ghaziabad, Ghaziabad, Uttar Pradesh, 201009

        Mujhe hdfc thard party ki call aa rahi ki oh mere office me polish lekar aaye hai or mujhe damki de rahe hai ki mujhe paise do warna jaan se maar denge mera naam deepak nagar hai or mai tujhe uthwa lunga tere office se kya aise hdfc wale call karte hai paise mangne ke liye oh mere ghar par bhi polish wale bhe rahe hai or meri famliy ko dhamka rahe hai please help ye log mujhe paresan kar rahe hai unka number hai-[protected], [protected] or mera number hai [protected]
        Aug 15, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 13, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Request you to write to [protected]@hdfcbank.com mentioning the loan reference/application number and the caller details, to enable us to investigate. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Manoj
        HDFC Bank Customer Assistance
        Hdfc one of the worst bank h never open your account in hdfc if allreaday exist then close as soon as possible mujhe b bahot luta h last 2 salo me road me lakar rakh diya mujhe b
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          V
          Veen12
          from Mumbai, Maharashtra
          Jul 12, 2019
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          Resolved

          I had asked hdfc to remove a vodafone number and they had assured me that they have removed it but they have again started calling on that number. Please ask them to don't use that number for anything no call and msgs. This number belongs to my granny and they keep harassing her even though I have provided them with my own two numbers. Sometimes I am not able to pick up calls due to work but that doesn't mean they can harass my grandma and after they assured me that they have removed this number from the account.
          Aug 16, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 16, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

          -Nadia
          HDFC Bank Customer Assistance
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            M
            mrchoudhary786
            from Qadian, Punjab
            Jul 12, 2019
            Apr 13, 2023
            This thread was updated on Apr 13, 2023
            Resolved
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            Resolved

            Address: HDFC BANK, CANTT BRANCH, Basti Tainka Wali, Ferozepur Cantt., 152001

            माननिये सर, मैं अपनी पालिसी कैंसिल करवाना चाहती हु क्यंकि मुझे पालिसी एडवाइजर द्वारा मिस गाइड किया गया, पालिसी करवाने के हक़ में नहीं थी क्यंकि मेरा अकॉउंट में नाम गलत था तो मैंने कहा था की जब अकाउंट मैं नाम सही होगा तब पालिसी करवानेगे लेकिन मुझे कहा गया की पालिसी का नाम सही करवा देंगे हम अकाउंट में नाम सही होते ही हमने सरे डाक्यूमेंट्स अपने दे दिए अकाउंट मैं नाम सही करवा लिया लेकिन पालिसी में उनके द्वारा नाम सही नहीं किया गया और कहा गया की नाम सही करवाना है तो फरीदकोट जाकर नाम सही करवाना पड़ेगा, जब पालिसी फेरोज़पुर से करवाई है तो नाम हम चेंज करवाने फरीदकोट क्यों जाये फिर कहते की यहाँ ऑफिस खुल जायेगा आज 11 महीने हो गए कोई ऑफिस नहीं खुला यहाँ. मैं इन परेशानी की वजह से पालिसी आगे नहीं जारी रखना चाहती मेरी पालिसी कैंसिल की जाये || धन्यवाद ||
            policy No. 20571509
            Plan :- sampooran samriddhi
            Mobile :- [protected]
            Apr 13, 2023
            Complaint marked as Resolved 
            They dont resolve our problem. And our policy is now expired
            HDFC Life customer support has been notified about the posted complaint.
            Verified Support
            Jul 15, 2019
            HDFC Life Customer Care's response
            Hi, kindly inform the customer if policyholder has any unresolved concern with respect to HDFC Life policy, kindly inform to the policyholder to write us at [protected]@hdfclife.com from registered id to have the same addressed.
            Verified Support
            Jul 15, 2019
            HDFC Life Customer Care's response
            Hi, kindly inform the customer if policyholder has any unresolved concern with respect to HDFC Life policy, kindly inform to the policyholder to write us at [protected]@hdfclife.com from registered id to have the same addressed.
            Problem not resolved and the policy is now expired. And we lost our money. They cheat with us
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              S
              sanjayachauhan
              from Ahmedabad, Gujarat
              Jul 12, 2019
              Resolved
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              Address: Alkapuri, Vadodara, Gujarat

              Dear sir
              I have salary account in hdfc bank.in the last year i purchase mobile phone on emi by capital first finance ltd. That time my emi is bounced fourth time but no esc charge was deducted from my account. But now last month my lic premium of rs.1037 on 15 june was bounce. My bank charge me rs 574 for this. And also lic chargeed rs 125. How reasonable it is. I think it is not believeble
              I was cheated by bank.
              So i request you to reply me what is genuine for me. Pls my customer id is 67026928
              Aug 12, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 12, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Your ACH has got returned on June 15, 2019, due to insufficient funds, hence the ACH return charge was recovered from your account. You may visit below link for details of service charges: https://bit.ly/2sTUVP8. For further clarification, you may write to us at [protected]@hdfcbank.com.

              -Zubin
              HDFC Bank Customer Assistance
              P1907061846320024921475
              Wrong details entered during the above mentioned transaction. And I need that money on urgent basis due to the personal problems

              Kibdly do the needful.
              I have account in standard chartered bank & I did transaction from hdfc bank ATM, I got 500 rupees in bad condition or torn.
              Dear Sir,

              This is with reference to your concerns regarding your loan account. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact number and loan details to assist you further. Assuring you of our best services always.

              Regards,
              Team IDFC FIRST Bank.
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                R
                RajKolk
                from Kolkata, West Bengal
                Jul 12, 2019
                Resolved
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                Resolved

                Address: HDFC Bank. Ground Floor, Sarat bose road, Kolkata, West Bengal, 700026

                In connection with closing my hdfc account[protected], i have visited the hdfc home scgc branch - kolkata
                Numerous times requesting for a closure of the above mentioned account.
                I have had numerous communication with the hdfc banker - kaushik chowdhury (+91-[protected]), dating back more than a month
                Who had assured me that the issue will be resolved and account will be closed but to no avail. Kindly note this constant correspondence and non co operation from hdfc is causing me tremendous stress and anguish.
                +1 photos
                Aug 12, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 12, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We request you to write to us at [protected]@hdfcbank.com from your registered email id along with your correct 14 digit account details, contact details and complete issue details for further assistance.

                -Zubin
                HDFC Bank Customer Assistance
                Please provide me NOC of my Crecit card No.[protected] as my personal email I'd...sunil.[protected]@rediffmail.com

                Regards
                Sunil Gupta
                [protected]
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                  S
                  satish406
                  from Visakhapatnam, Andhra Pradesh
                  Jul 12, 2019
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                  Address: omniphy semiconductor, 500034

                  My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason on 7st july 2019 and i see that i have rs -3986 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
                  Aug 20, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 12, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Anay
                  HDFC Bank Customer Assistance
                  I want to cancel my one assist membership .the bank auto debited it .I don't want this facility . Kindly please help me with this .
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                    K
                    karthick2685
                    from Thiruvananthapuram, Kerala
                    Jul 12, 2019
                    Resolved
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                    credit card settlement letter

                    Account/customer id: 51779725
                    Registered contact details/email id: karthick. [protected]@gmail.com
                    Credit card number: [protected]

                    Dear sir/madam,

                    I used hdfc credit card ([protected]) in 2014 and have done settlement with hdfc card department on 2015, it is showing as settled in cibil, even they not given me the settlement letter.

                    Now i am moving for a hosuind loan with...
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                    Y
                    yuvaraju lic
                    from Bengaluru, Karnataka
                    Jul 12, 2019
                    Resolved
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                    Resolved

                    Address: 560048

                    Please provide noc letter of two wheeler registration number ka-03-en-7417 for fc bangalore karnataka please send me noc letter to this email id = [protected]@gmail.com i have get two-wheeler loan no 2004 through centurion bank vellore branch. Completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc
                    Aug 12, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 12, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We can help with that. Please write to [protected]@hdfcbank.com with your Loan Account No., along with the complete issue & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      S
                      SavIo07
                      Jul 12, 2019
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                      Address: 20131p

                      Hi,
                      I just received a msg from hdfc stating "dear customer mandate reference no: hdfc* issued to ava lifestyle products and services p l with value rs. 770.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch."
                      I haven't issued or requested for such.
                      As i have gone through this form, i encountered various issues of this kind that people have faced earlier.
                      Kindly resolve it at the earliest @hdfc
                      +1 photos
                      Aug 13, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 12, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We would like to state that the message received by you pertains to ACH mandate registration. Request you to visit nearest HDFC Bank branch and submit a request for cancellation in case you wish to cancel the same.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        Praveen Kumar S K
                        from Chennai, Tamil Nadu
                        Jul 12, 2019
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                        Address: Chikkaballapur, Karnataka, 561207

                        Dear sir,

                        I have applies for hdfc fastag on 15-may-2019 and application number is hfr140923. Due to address problem fast tag has returned to your hub. Please resend the fast tag to below mentioned address.

                        Praveen kumar
                        S/o s v krishna reddy, 9th ward,
                        Near nethaji circle, bagepalli,
                        Chikkaballapur (Dist) -561207
                        Karnataka.
                        Mob: [protected]/[protected]
                        Landmark - opp shreya clinic
                        +1 photos
                        Sep 5, 2019
                        Complaint marked as Resolved 
                        Dear Customer,

                        Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                        Amitha
                        HDFC Bank Customer assistance
                        I have applied for HDFC FASTAG on 17th August, 2019 with application acknowledgement no. HFR 215423 and till i haven't received fastag and i called to customer care but it is not connecting. Subsequently, i paid INR 500/ as requite charges.

                        fast tag dispatch - Comment #3536903 - Image #0
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                          Kevi_Xavi
                          from Chennai, Tamil Nadu
                          Jul 12, 2019
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                          Address: Selvam, Fc, Chennai, Tamil Nadu, 600110

                          My name is kevin, email id [protected]@gmail.com. I had a salary account with hdfc bank and after me leaving the company i wasn't using the account which was zero balace account after few months when i check i see -7142. I went to the bank to close the account they said i need to pay the negative -7142, and the help desk was was of no use when i reached out to a branch in perambur ifsc code hdfc0000880. Why should i pay for something that i don't ask for.. Such scams are happening!!!
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 15, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Our branch official Ms. Kavitha Sethu has responded to you through email. Pls check your email inbox and revert to her in case of any pending issue.

                          -Nadia
                          HDFC Bank Customer Assistance
                          Jul 15, 2019
                          Updated by Kevi_Xavi
                          Hi Kavitha, I missed your call so can you please call me back.
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                            A
                            Ashok_GpT
                            from Delhi, Delhi
                            Jul 12, 2019
                            Resolved
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                            Resolved

                            Address: 203,Indira Nagar,Juhu Tara Road,Kkg Marg, Santacruz West, Mumbai City, Maharashtra, 400049

                            Hi, i have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile.
                            My all the documents are clear even after submitting all the documents i have received a verification call and that was also clear then why the hell my application is rejected, pathetic service by your end. Before applying you guyz call 100 of times so if you wants to decline it then you people should never call and ask to submit so many documents. Provide me the credit card.
                            I have received this message (We have completed processing your hdfcbank creditcard app 19f[protected]w1)

                            Thanks,
                            Ashok gupta
                            Aug 15, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 13, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We infer that you wish to have the status of your credit card application. In this regard, we are unable to trace your application records with the details provided in your post. Having said this, we request you to provide the following details to the below e-mail id at [protected]@hdfcbank.com to enable us to do the needful. 1. Name as mentioned on the application form 2. The date on which the application was submitted 3. Name of the executive who has collected the application 4. Contact details of the executive 5. 16 digit Application reference number 6. Place/ Link where the application was applied online. 7. Mobile number and Email id to enable us to review and assist you accordingly. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              J
                              jyoti100000
                              from Kolkata, West Bengal
                              Jul 12, 2019
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                              Address: Kolkata, West Bengal, 700106

                              The Bank has a habit of not replying to any query. Their officers are uncouth, unresponsive and purely compartmental.

                              I have taken a personal loan. As my salaried income was stopped for 7 months, I had requested them to invoke the insurance policy and pay my 5 instalments.

                              They never reply and they have no information. I receive call from different persons whose only point in demanding payment. They send some agency people who cam only be treated as goons. One person called Sagar threatened to issue a warrant as if they are the custodian of law.

                              They deny my reply to their E-Mail. They do not know where the E-Mail came from. It is really shocking that the right hand does not know what the left hand is doing.

                              I demand apology, immediate reply to e-mail.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Anshita Sharda
                                from Mumbai, Maharashtra
                                Jul 12, 2019
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                                I am looking for noc for my credit card, customer support team says card was blocked so we can't help but they gave me a number to call on, that number is never operational please call me at nine five 99 three zero 77 five eight
                                Please help me out or atleast tell me who can help me, so that i can get my noc asap.

                                Also arrange a call back from the concerned team or else share the email address on which you want me to mail you back.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  wayankit92
                                  from Gurgaon, Haryana
                                  Jul 12, 2019
                                  Resolved
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                                  Resolved

                                  Address: 201301

                                  Hello,

                                  I have made 4 cheque cleared with amount 80k, 1.37lac, 1 lac, 1.25 and bank has deducted 4300 inr as fees for cheque clearing. As per rbi guidelines there should 150 inr charge above 1 lac cheque clearing. However hdfc bank has charged 4300 inr for 4 cheque clearing.

                                  I have to close the bank account and will resister complain in rbi. There is 15 hdfc account running under me and i should expect quick resolution from hdfc.
                                  Aug 15, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 12, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    L
                                    Laxman Gurkhe
                                    from Mumbai, Maharashtra
                                    Jul 12, 2019
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                                    Address: 400101

                                    Hi,
                                    I am using hdfc account from last 6 years. I have my life insurance policy with hdfc bank. But Due to medical emergency in the month of may i was unable to paid my outstanding credit card dues. I have received call from hdfc to clear the due amount. At the same time i have informed them whatever will be the dues can be paid in the month of july before 11. But on 2nd of july my account was freezed by hdfc bank. Even after giving assurity to them my account was hold by them. On 9th july i have received call from hdfc card dept. as per that conversation they agree to release my account after the min. Payment via cheque. So i visited bank at 11 july to make payment. I have told them all the issues that i have faced. But no one is aware of this cheque payment & sign of debit note. My whole amount is on hold and due to this my home loan also got bounced. Hence i am requesting you to release my account. I am still assuring you will pay your dues immediately.
                                    My CC no. is - 5459 xxxx xxxx 9961
                                    Email id - [protected]@gmail.com
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Jul 16, 2019
                                    Updated by Laxman Gurkhe
                                    Still my account is hold.
                                    Verified Support
                                    Jul 17, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected]/33016802 for further assistance in this regard.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Jul 18, 2019
                                    Updated by Laxman Gurkhe
                                    The given number is contineusly busy. I am trying to reach them since morning.
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                                      Sumohotk
                                      from Pune, Maharashtra
                                      Jul 11, 2019
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                                      Address: Shivaji circle .powai naka satara, Satara, Maharashtra

                                      I have saving plus demat account in hdfc bank. They are falsely cutting my fix monthly amount as isaqmc charges from last 6 years. Without noticing me. I have close look today to my account pass book. Its very bad practice to cut amount from customers saving account without any information. Shame on such leading bnk. I am going to switch my account to another standard bank. My account no.[protected] hdfc bank powai naka satara
                                      HDFC Bank customer support has been notified about the posted complaint.
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