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HDFC Bank Complaints & Reviews

2.9
Updated: May 15, 2026
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M
Meghraj Choudhari
from Mumbai, Maharashtra
Jul 9, 2019
Resolved
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Resolved

Address: Sahakar Nagar, 411041

My salary account opens by my company in hdfc bank n after i leave that company for some reason so; after without any intimation bank transfer my accounts from salary to saving with minimum 10000/- rs amount.
After that when i getting msg from bank that; you have charged 600/- rs for non maintaining balance in your account.
After that 8 visited to my home branch & other hdfc for the same complaint. I also refer them that please convert my saving account in to salary account or close it.
But everywhere they told me that you have to pay all minus balance which after that you can close your account or you can convert it into sarkari account.
Near about last 3 years bank is deducting 600/- rs per month.
So i want solution on this same.
Aug 11, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance.
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    S
    Shivanksingh38
    from Mumbai, Maharashtra
    Jul 9, 2019
    Resolved
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    Resolved

    Address: Vatika Bldg, Gurgaon Rd, First India Place Mehrauli Gurgaon - 122002, 122002
    Website: Www.hdfcbank.com

    I joined zomato media pvt. Ltd. Last year for internship where they opened my sallary account after internship my account has 0 balance but last month when i thought to close it, its showing -2700 balance but monthly email statement is there is no mentioned negative balance. What i can do to close my account, i can't able to pay money so please help me
    Aug 17, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 10, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    Our branch official Mr. Ankush Sharma has responded to you through email. Please check your email inbox and visit the nearest branch for submission of account closure application. For further clarification, you may respond to his email.

    -Nadia
    HDFC Bank Customer Assistance
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      J
      Jazzz05
      Jul 9, 2019
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      Address: 3D Ram Narayan Motilal Lane., Kolkata, West Bengal, 700014

      I have an hdfc salary account no. [protected].

      After leaving my previous job in november 2018, there was no salary credit in that account and now after a few months they have charged me ₹1416 for non maintenance without any warning or intimation.

      I should have been informed to maintain a minimum balance or close the account atleast.

      Please close this account and remove the charges which were incurred incorrectly without any prior warning.
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 10, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

      -Nadia
      HDFC Bank Customer Assistance
      Aug 07, 2019
      Updated by Jazzz05
      No update yet. Please look into it.
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        H
        Hi Ayemi
        from Mumbai, Maharashtra
        Jul 9, 2019
        Resolved
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        Resolved

        Dear hdfc,

        I'm really happy for reversing my minus account to 0.00 on july and i was using this for account for salary but now i get it after my salary got credited on 5th july you normally charged 600 for non maintaince every month but since i started using you stared to recover my old minus account by first charging me 750 for the month of may and then i tried to closed the account but they nearest hdfc branch vasant square mall vasant kunj new delhi charged me 354 to closed my account but they said they can't as i have to closed my hdfc credit card which is linked with my account but i don't use it anymore as i lost it so i blocked the card and then on same day you sent me a text of 600 non maintaince charge for the month of june.
        So i don't want to use this account anymore so kindly closed my account.
        Aug 9, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 09, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          M
          Madhura Shanti
          Jul 9, 2019
          Resolved
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          Resolved

          I haven't been receiving the otp on my registered mobile number for the past few months. I have tried reaching out the relationship manager, but didnt get any response from him/her. Could you please help to get this resolved on priority. I am unable to access my net-banking because of this otp issue.

          Without this i cannot make any payments which are must required. Can someone help me with this. I am not getting any bank updates and this is really scary, not sure what is happening with my transactions.
          Jul 10, 2019
          Complaint marked as Resolved 
          looks like they have enabled the option back. Thank you.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Arunmca.r
            from Hyderabad, Telangana
            Jul 9, 2019
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            Address: 500091

            Customer id :[protected]
            Wallet id :[protected]
            Fastag number : hfr042097

            Date and amount of the disputed transactions :
            1. Date: 25-jun-2019 02:57:08 pm transaction number: [protected] - 60 rs deducted but actual transaction amount is 20 rs
            2. Date :25-jun-2019 09:09:28 pm transaction number: [protected] - 20rs deducted but actual transaction amount is 10 rs
            3. Date: 09-jul-2019 01:48:14 pm transaction number: [protected] - 60 rs deducted but actual transaction amount is 20 rs
            Jul 09, 2019
            Updated by Arunmca.r
            contact number is [protected]
            Jul 31, 2019
            Updated by Arunmca.r
            Customer id :[protected]
            Wallet id :[protected]
            Fastag number : hfr042097

            Date and amount of the disputed transactions :
            1. Date: 25-jun-2019 02:57:08 pm transaction number: [protected] - 60 rs deducted but actual transaction amount is 20 rs
            2. Date :25-jun-2019 09:09:28 pm transaction number: [protected] - 20rs deducted but actual transaction amount is 10 rs
            3. Date: 09-jul-2019 01:48:14 pm transaction number: [protected] - 60 rs deducted but actual transaction amount is 20 rs
            4. Date :19-Jul-2019 09:09:28 pm transaction number: [protected] - 60rs deducted but actual transaction amount is 20 rs

            Aug 19, 2019
            Updated by Arunmca.r
            Dear sir, it is a long time pending request and i have not received any update.
            Aug 19, 2019
            Updated by Arunmca.r
            Dear Sir, it is a long time pending request and i have not received any update.
            Sep 24, 2019
            Updated by Arunmca.r
            any update
            Dear Customer,

            Kindly write to [protected]@hdfcbank.com mentioning your contact details and Fastag reference number, to enable us to check.

            -Anay
            HDFC Bank Customer Assistance
            Arunmca.r's [Complaint's author] reply, Aug 19, 2019
            Customer ID :180000053014
            My contact number 8886923415
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              L
              Lubna Ahmed
              from Hyderabad, Telangana
              Jul 9, 2019
              Resolved
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              Resolved

              Address: HDFC bank, 500008

              I no longer wish to have an account in hdfc bank. I am facing issues reguarding the deduction of money from my account. I had 2500/- approx.in my account which got deducted and now i have -9000/-. I haven’t used my account in months and i no longer wish to maintain an account in hdfc bank.
              I kindly request you to revert back as soon as possible

              Regards
              Afnan ahmed
              Hyderabad
              Ph no: [protected]
              Aug 14, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 09, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, charges details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                A
                Anjana_789
                from Mumbai, Maharashtra
                Jul 9, 2019
                Resolved
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                Resolved

                Address: A/4 Meherunisha Chawl, Perirawadi, Sakinaka, Mumbai-72, Mumbai City, Maharashtra, 400072

                On 8th july 2019, hdfc bank has deducted amb charges without intimating twice for the month of june and may for non-maintainance of minimum balance
                Despite the strict guidelines, hdfc is taking my money without informing the reason. No one can tolerate such an attitude. They should have at least send me sms regarding non-maintenance of minimum balance.
                Rbi urges banks to inform their customers about the non-maintenance of minimum balance prior to levy penalty.
                Aug 9, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 09, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions) http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                HDFC Bank Customer assistance.
                Zubin
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                  L
                  loving.anmol
                  Jul 9, 2019
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                  Address: Fazilka, Punjab, 152022

                  The number provide by hdfc bank for helping the customer solve problem on call is not working i was trying 7 days alrady and many time attempt but it does not connect i just want to know transaction detail throughh refrence no but not helping by bank it suggest for helpline no [protected] but does't connect bad service by hdfc bank now i just approch on consumer complaint for helping me
                  Daily i was attempt calling ion this no 50 times but it does not coonect why hdfc bank provide good service with quick response calling no i hope this complaint is nhelpful for me...
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 10, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely apologise for the inconvenience you are facing. Please email us at [protected]@hdfcbank.com along with the date and amount of transaction for which clarification is required for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Nadia
                  HDFC Bank Customer Assistance
                  Jul 12, 2019
                  Updated by loving.anmol
                  this reference no is provided by oyo its refund amount 1151 on this reference no is ([protected]) transaction id (4ibejq5hrhjwj3022ffbea7) and also i have ARN no[protected] plaese let me know the status of this refernce no why it was not deposit in my account solve my problem as son as possible ...
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                    S
                    Shivam Jagatramka
                    from Delhi, Delhi
                    Jul 9, 2019
                    Resolved
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                    Resolved

                    Address: C/O CRYSTAL CARD, 3903 DAIWARA KUCHA BIWI GOHAR, NAI SARAK CHAWRI BAZAR, New Delhi, Delhi, 110006

                    Purchased a policy on 25th feb 2014, policy no.16667113, but was unable to pay the premium, contacted the bank for refund of amount and was told that the policy has got a lock in period of 5 years, now 5 years are over but still i m not getting my amount back despite of repeated visit to your branch. Your agents just cheat us making false commitments to sell the policies. Kindly look into the matter and make arrengent for the refund of my matured amount in the form of cheque or dd. Or i have to move to the consumer court for the same.
                    My ph no. [protected]
                    Aug 17, 2019
                    Complaint marked as Resolved 
                    HDFC Life customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 10, 2019
                    HDFC Life Customer Care's response
                    Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.
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                      S
                      siddhartchhabra1999
                      from Delhi, Delhi
                      Jul 9, 2019
                      Resolved
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                      Resolved

                      Address: Sector-14 Main Market, Sonipat, Haryana, 131001

                      I have applied for cheque book and obviously it will take some time, so i had to perform rtgs urgently for registry of my new plot, and they denied us of loose cheque not because our papers were incomplete but instead i got denied hy "hdfc doesn't issue loose cheques". Seriously? Since when this happened? This is some deep # of hdfc, moreover now i have to pay the extra tax for delay of my registry. Who to blame now? Good work hdfc.
                      Aug 16, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 09, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                      -Manoj
                      HDFC Bank Customer Assistance
                      I have applied for a cheque book from the bank and the bank says we will get it in 3-4 days however i need it urgently to sort out the payment of my house. The bank is not issuing the loose cheque. I am really sad such a big bank and does not have an option to help customers with urgent request. If this is not sorted i will loose the house for which i have to make a payment, Can you please help
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                        J
                        Javed Rather
                        from Mumbai, Maharashtra
                        Jul 9, 2019
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110075

                        Hi my account is blocked and when i visited my nearest branch there they said u have to visit home branch which is # far from my home. It will take 3 hours to reach there and i do night shifts i literally don't have time to go thre. Then i tell them j need to close the account they said we can't. It throws some # error while doing that. I need my amount back and i dont what the hell is going on between rbi and hdfc. It seems that hdfc have give away so many accounts to fraudsters as rbi fines them for not following kyc norms. I want my money back and close the account.
                        Aug 16, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 09, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          Syed__rasik
                          from Akhnur, Jammu and Kashmir
                          Jul 9, 2019
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                          Address: Srinagar, Jammu and Kashmir, 190001

                          Yes i had a mistake i went for hdfc ergo insurance. Its been a really bad experience. Everyday i come to hear for delivery order will be done today n its been four days i've been waiting for delivery order. I'll make sure i'll never suggest anyone to go for hdfc ergo insurance. Service by your side was really disappointing. And the agent is named as shahnawaz whenever i call him he gives lame excuses. Today he said im travelling to somewhere yesterday he said it was off on saturday even he said its off... It's totally disappointing and everyone is suggested not to go for hdfc ergo insurance.
                          HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                            R
                            rgandhi02
                            from Mumbai, Maharashtra
                            Jul 9, 2019
                            Resolved
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                            Resolved

                            Hi

                            I am ridhima gandhi a privileged customer of hdfc bank from past 4 years. I have a major concern regarding my credit card bill payments. My card expired back in 07/17 and till date i am not using it. Back in 2017 there has been some pending amount which was due on my card of which i was not aware of so unable to pay at that time because of which the late fees and interest charges got accumulated on the card and are quite a lot as of now.
                            From the past 5-6 months i am getting reminders and calls to pay off the bill but currently i am not in financial condition to pay the entire amount. Ii have raised reversal requests on hdfc customer care 2-3 times but it has been rejected.
                            Please consider this a humble request to waive of the maximum late fee charges so that i can pay the remaining balance and retain the services of the card.
                            Please contact me for any details or queries on [protected]@gmail.com
                            Aug 9, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 09, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

                            HDFC Bank customer assistance
                            Zubin
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                              ramkhairnar
                              from Mumbai, Maharashtra
                              Jul 9, 2019
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                              Address: Sahar Road, Parshiwada, Andheri East, Mumbai City, Maharashtra

                              Hi, I don't know what the hdfc bank is doing with my account this is second time when bank deducted 345 rupees two times (Total=619) this "amb chrg incl gst for may2019-mir[protected]" i dont know why they are having problem with my account. I am totally fed up with this.
                              I want my money back. This is second time when bank deducted amount from my account without providing any information to me. This deduction is made on 8 JULY 2019 and 8 JULY 2019 (TWO times) and MY CUSTOMER ID IS[[protected]].
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jul 09, 2019
                              Updated by ramkhairnar
                              PLEASE CONTACT RETURN MY MONEY EARLIER.
                              Verified Support
                              Jul 09, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have checked our records and confirm that your account is a regular account & AMB requirement is Rs.10, 000 since the same was not maintained said charges are debited from your account. You may visit the following URL to access information for the complete information about fees and charges https://bit.ly/2hwphoj

                              -Manoj
                              HDFC Bank Customer Assistance
                              Jul 09, 2019
                              Updated by ramkhairnar
                              Hi Sir,
                              But my account is salary account so how you deduct anb charges as in y salary account.
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                                A
                                arunandsurya
                                from Coimbatore, Tamil Nadu
                                Jul 9, 2019
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                                Address: 641004

                                Hi,
                                This is arunkumar r from coimbatore, tamilnadu. I have applied for fast tag card on 12 - april - 2019. Three months over, till now i have not received the fast tag card.

                                Ref no - hfr1177303.

                                While check with fast tag helpline number they gave me a dtdc courier tracking id (Track id for your reference - z[protected]. The status is appearing as it returned to their courier head office.

                                I am very disappointed to mention you, this issue is not resolved for 3 months by either fastag or hdfc bank.
                                Take an immediate action on this issue and do the needful to receive my fast tag card with in couple of days.

                                Regards,

                                Arunkumar r
                                (Ph - [protected])
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  rajanveer20
                                  from Ludhiana, Punjab
                                  Jul 9, 2019
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                                  Address: Karnal, Haryana, 132001

                                  Applied for fastag via hdfc fastag on 23/04 paid rs. 500. Got confirmation message on 05/05 paid another rs.300.
                                  Riase a compaint with fastag customer service around 25/05 as i never ecieved the fastag, guy provided me with a tracking no. And upon tracking there was no onformation watsoever. So shared this with him and he also couldn't track it.. Promised me that someone senior will call me back within 24 hrs. Nobody called. Rraised this issue again around 10/06, same promise again.. Asked them to give me a complain no. Refused both time point blank that they don't log complaints.
                                  Can someone please guide where to log a consumer complaint about them
                                  Application id hfr128007
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    V
                                    Varma Rock
                                    from Bengaluru, Karnataka
                                    Jul 8, 2019
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                                    Address: #2/1 5th main road nanjappa layout, 560030

                                    Hi team,

                                    My mom has taken the loan from hdfc bank of bike emi.. I have been harrased by one of hdfc agent.. The way he has spoken to me is very bad.. He is every time calling me and harrasing me.. Please take action against the agent by name : manjunath reddy.. His number is[protected].. And his whatsapp number is +[protected].. He is using abusive words every time.. My mom is now unwell and been admitted to hospital because of his abusive words.. I need help from voxya very badly.. Thank u regards
                                    Veda

                                    My email is varma. [protected]@gmail.com

                                    Please find the attached call records from manjunath reddy

                                    Below mentioned are some rules sent to me by my father's lawyer for my reference.

                                    Rbi rules:
                                    (Iii) fair practices in debt collection

                                    (A) in the matter of recovery of dues, banks / nbfcs may ensure that they, as also their agents, adhere to the extant instructions on fair practice code for lenders (Circular dbod. Leg. No. Bc. 104 /09.07.007 / 2002–03 dated may 5, 2003) as also iba’s code for collection of dues and repossession of security.in case banks / nbfcs have their own code for collection of dues it should, at the minimum, incorporate all the terms of iba's code.

                                    (B) in particular, in regard to appointment of third party agencies for debt collection, it is essential that such agents refrain from action that could damage the integrity and reputation of the bank / nbfc and that they observe strict customer confidentiality. All letters issued by recovery agents must contain the name and address of a responsible senior officer of the card issuing bank whom the customer can contact at his location.

                                    (C) banks / nbfcs / their agents should not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude the privacy of the credit holder’ family members, referees and friends, making threatening and anonymous calls or making false and misleading representations.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      V
                                      VishBond007
                                      from Mumbai, Maharashtra
                                      Jul 8, 2019
                                      Resolved
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                                      Resolved

                                      Mirevenue hold through gefu held by hdfc bank
                                      Of amount rs 685.53

                                      I had received the amount of 500 and the balance is - 185.53

                                      So i'm facing problem in transferring amount to any other person or any payment options...

                                      Account number : ending with 5149
                                      As on date : 8 july 2019
                                      Amount held by
                                      Hdfc bank (For mirevenue hold through gefu): ₹685.53/-
                                      Aug 9, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 09, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your Complete concern, Account/Card No. and Registered Contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        P
                                        Parvind Negi
                                        from Mumbai, Maharashtra
                                        Jul 8, 2019
                                        Resolved
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                                        Resolved

                                        Address: B-174 dabua colony, NIT Faridabad, Faridabad, Haryana, 121001

                                        Hi myself parvind negi account no. Is [protected]
                                        And my account balance is debited by 700rs as

                                        Amb chrg incl gst for jun2019-mir[protected]

                                        I have already changed my account to salary account then why my account is debited by 700rs this is not a small amount every month hdfc bank debits my account, why you charge so much every month i will close my account and give bad feedback if my problem not solved

                                        Thanks
                                        Negi13. [protected]@gmail.com
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                                        Aug 19, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 09, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7 However in case of a change in employment, you can continue with the same account provided the new employer has an arrangement with the bank for the corporate salary account program. In case an arrangement exists, we request you to visit the nearest branch along with your latest employment details for updation to continue with the existing account. Please visit the following link for the address of our branches and ATMs https://bit.ly/2Hqff0y

                                        -Nadia
                                        HDFC Bank Customer Assistance
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