HDFC Bank Complaints & Reviews

I have been abused before by hdfc credit card collection agent. I have placed a complaint before as well. I get continues calls during work hours and they also call me on whats app from personal phone number. Last time the person asked me to die over the phone if i cant pay my card bills. They are so many charges by hdfc. Instead of disputing i keep on paying. I am behind by a month or 2 but i have always paid hdfc in full multiple times. I was unemployed due to which i fell behind but when for help they denied for any payment arrangements and instead kept harassing me. My customer id is 54153595. If agents dont stop harassing me or they again come to my door step i will file a harassment complaint againt hdfc.

On 16 june i went to my nearest atm to withdraw a sum of 500. But after a long wait i was shown a error message that it was some server issue and that atm also swallowed my card! I was told to come the next day for my card. When i reached home i got the message that my miney was deducted. I waited for 7 days as this is normal in the case of failed transactions! Then i informed my bank and they filed a query regarding this to hdfc bank then i waited another 7 days but still no response! I dont know what to do its been 20 days now! Help me please

Paid my hdfc credit card bill amount of rupees 11500 plus on june july 3rd 2019 around 11:15. But i got a mail in afternoon that my autopay was initiated and due to non - availability of sufficient funds a payment return fee will be levied to your card account, if applicable. Then i called the hdfc credit card customer care service to complaint about the same. The customer service associate promised me that the amount will not be deducted from my card. But after that amount of rs. 809 has been debited from my credit card and also rs.0.86 has been deducted from my savings account. Why should i pay the return fee as i already cleared the payment in my card. This is unfair and not acceptable. I want my amount back in my account.

Hi team,

Im very upset about this situation and will never bank with hdfc ever again.

I work with tech mahindra company and your credit card team was offering life time free card to employee's.

After 3 months i received a sms that i have to pay 590. I contacted the same person who took my documents and assured of no charges. Still i had to pay.

Now again i received another sms that 590 is due on 06/072019.

Once again i contacted the same person for help, he answered my call once, said will check and get back to me. Its been more than 24 hours he has not called. When i call him he keeps disconnecting my calls.

When i messaged him on whatsapp for help, he comes online updates his whatsapp status and chooses to ignore my messages.

I want to take this further to the highest authority and complaint about this incorrect way for selling your products and giving fake promises of helping someone.

Hope this is not given a deaf ear as your bank employee has done to me.

I have been forced to pay another 590 for no reason. Its my hard earned money & not stolen from someone.

P. S: screenshots attached for your reference.

Regards,
Naresh khialani
Email [protected]@gmail.com

I left hdfc on july 25, 2019. Still i have not received my full and final settlement. When i talk with respect department they told that my line hr not iniciated my fnf. My line hr is mr karthikeyan d. When i talk with him, he spole with rudely. He told he will check my case and do. Now when i call ge is not receiving my call. Its been more than 30 days they have not processed my fnf.

I have received message from HDFC about mandate issued to BSE limited.
I haven't apply for any kind o[censored]to clearing for BSE. Snapshot of messages attached for reference.

In one messsage, It shows that mandate is registered. In other message, it shows mandate is approved.

I haven't applied or registered any kind of mandate or auto deduction of amount.

Please update o resolved.

The hdfc bank credit card being no. [protected] was settled in october, 2014. Till date neither i have been received any settlement letter nor they have updated the cibil report regarding the amount of settlement.in cibil they have only recorded that the card has been settled. I need the settlement letter and/or the report regarding the amount of settlement and status of payment urgently.

Sir,
My File no. is[protected]. I sanctioned the home loen from hdfc home loan unit. The sancioned period was 6 months. Due to miscommunication with executive last two days before the expiry of sanctioned period I submitted all documents to the bank. On last day bank tells me that your file has been closed and it will be Re-Open that is chargeble. After closed the file the bank cut the processing fees through my account. My question is that when file has closed then how the bank cut the processing fees. Due to these reasons I don't want to take the loan from bank. Kindly help me and refund my processing fees.
Thank You
Sanjay Jharwal
Mo. No. [protected] [protected]

Hai iam uday
My cust ID 36281687
Account number [protected]
i had blocked netbanking and UPI transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and UPI and for new debitcard.i got new debitcard and it is working and netbanking it is unblocked and able to transact .but am not able to send money via UPI transaction such as phone pe, paytm, payzaap etc .since my UPI is not unblocked am not able to make transactions.i had raised complaints thru phonebanking but every time they say raised the issue or mailed the issue wait for 3 working days
So kindly request you to sort out my problem as soon as possible
Thanking you

I opened a ppf account through net banking at hdfc bank branch at Ahmedabad, Gujarat. But this account is showing anna nagar 1 as the branch name which i hadn't opted while opening this ppf account. As Ahmedabad is my permanent address. So, you are kindly requested to rectify and change to Ahmedabad (HDFC0000048).

Recently i have applied for hdfc credit card through customer executive. The very same day i have received a text message that your application is processing but the problem is that i tried to check the application status online through "https://www.hdfcbank.com/personal/credit_card/cc_track" - it shows there is no record found.
My application ref number is - 19f[protected]w1.

Dear concern,

I had been raised complaint of 4th dec 2018 regarding “atm fraud of rs. 10000/-“ and we had received bank credit on 18th dec 2018 of rs. 10000/- but same was debited on 07th dec 2019.
So please confirm the debited refund (Revesal of rs 10000/-) amount reason and confirm the final status of my complaint (Mump[protected]).

Savings account no.: [protected]

Note :- fir copy, debit card front page copy, pan card and dispute form already submitted in hdfc saket branch on 5th dec 2018

Date narration cheque/ref. No. Value date withdrawal deposit closing balance
07 jan 2019 rvsl dbt crd pur dt 0412 ref 476 01 jan 2019 10, 000.00 3, 104.88

Date narration cheque/ref. No. Value date withdrawal deposit closing balance
18 dec 2018 rvsl dbt crd pur dt 0412 ref 476 04 dec 2018 10, 000.00 12, 139.00

Thanks & regards,
Manish saxena
[protected]

I am abhilakhsingh singh my file number

Is[protected]. Due to our loan proposal. Was rejected by your i kindly request you to return processing amount rs.11800.00

Bank details

Name. Abhilakhsingh
Bank. Union bank of india
Account..[protected]
Ifsc code. Ubin0552275
Branch.. Hennur main road
Contact no.[protected]
Email. [protected]@yahoo.com

1639 rupees hold by mirevenue through gefu.. Without notice.. Please refund this amount in my salary account. Mobile appilcation shows 859 rs.. But in statement 2500 rs shown.. Please clear this as soon as possible. Consumer should also be explained about the new policies or such hold introduced by banks for betterment of consumer bank relations. Thank u

Hai this is uday, i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able to make transactions. I had raised complaints thru phonebanking but every time they say raised the issue or mailed the issue wait for 3 working days
So kindly request you to sort out my problem as soon as possible
Thanking you

Company going back on whats written in the policy as 'benefits'. This is cheating.

I bought 5 year policy which matured dec'18. Its written on page 2 of policy under head of 'benefits' that 'everything mentioned under 'schedule of benefits' on next page will be paid. This schedule clearly mentions 'premiums & annual amount' which means its payable to me. But its not paid while settling claim.

My mails haven't helped & company refuses to pay whats written as payable under 'benefits'. This is clear cheating. Beauty is - the mail reply does not comment on my specific demand but gives vague answer.

This is clear case of deliberate attempt to assist the agent in mis-selling the policy & a fraudulent practice because, while selling the policy i was repeatedly told by the agent that i will get maturity value, bonuses & invested premiums as mentioned in the policy.

I am going to consumer court to get whats is rightfully mine as clearly mentioned in the policy as detailed above. A

Hi,
I have opened hdfc salary account and after certain period i resigned my job in october - 2018, after 3 months salary account changed to savings account. Now it is negative balance of (Rs:5000), i have called to customer care, they told you need to visit home branch to close the account & they informed no need to pay any amount, manager will wave off the negative balance and you can close the account. For this i have audio recording also and finally i visited home branch to close the account, manager informed that i need to pay all the amount to close the account. Within the bank employees don't know the bank policies and playing with customers. Can someone please try to help on this.

Account number :[protected]
Ifsc-code :hdfc0002014
Name : sujana lakkamaneni

I have applied for Composite home loan with HDFC bank in May 2019, so I submitted all documents and required forms on 3rd May 2019, I have submitted address proofs, income proofs and every thing they requested, They said that they have started process and provided a file number after a week, and I was following up on that everyday to know the status, also they have charged processing fee for this process. in the documents list there was property link documents and details of person who owns land and who have the GPA. After a hell followup they sanctioned the loan on June last week, after going through so much of pain it took almost two months for sanction.

The twist has come later they said they will do legal proceeding in the end of all this story, and they came up with a strange process that they wont disburse check to the GPA holder, but they will process check to people who already registered the land to GPA holder, they said it is HDFC process, Even Am fine with it, but when we submitted the documents initially in May they verified all documents but never mentioned about it, they have wasted two months of our time and money, we paid all money to seller where HDFC also asked for UTR number of transfer which was also provided, now they left us blank, as we are no where to go, seller will definitely don't agree if they pay check to previous land owners, with this shocker I even went to Telangana Sub Registrar office and they are shell shocked with this process of HDFC.

Now I want to raise a complaint on HDFC for wasting my time, and I want to hit them hard, they should inform this process when they initially verified documents, such a stupid process and very slow process they took 2 months for sanction where as other banks are taking 15days.

My File number:
[protected]

I had a discussion with other bank also with PSU banks and they are ready to process and give check to GPA holder, Now I requested to cancel the loan process in HDFC and emailed them with all details and no response from them. GOD knows how much time these people will take to cancel. I recommended all my friends to be far from HDFC also for my friends in construction. Also Am surprised that some of the HDFC branches have delivered check to GPA holder as per Telangana employees in sub regitrar office.

Not sure if they are expecting money from backend or so, as some of known people said that it will be done if we pay money from backend. seriously it is really bad if it is true.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 7131without my concern on date:december2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.-1899

Oneassist relationship number : [protected]
Name :- rakesh kumar
Mobile no. :- [[protected]]
Credit card number ending :- 7131

I have been a customer of HDFC Credit card since 2009 and during these periods being a Govt employee I have been transferred to several places. Recently I've transferred from New Delhi to Bhopal and I've requested for address change by filling up form and dropping it to nearest HDFC ATM. The request for address change have been rejected twice for signature mismatch. Now, in between my new card have also been attempted for delivery at my old address at Delhi which has been returned. Such is the cumbersome procedure to change the address is not at all appreciated by HDFC bank. It took much of effort to connect Customer Care through IVRS and she advised to fill up a form for new signature; attach PAN card and submit to nearest HDFC branch. The signature as appearing in PAN card only will be valid. The point is, PAN card is also obtained appx. 15 years back and the same can't be matched. Request you to kindly look into the issue and help me in updating address.