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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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A
Aman Lal Shrivastava
from Kolkata, West Bengal
Jul 22, 2019
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Address: Kolkata, West Bengal

I've applied for credit card in HDFC 2 weeks back.

Today i received a message that "We have completed processing your HDFCBank CreditCard App 19G[protected]E1. For details please visit http://www.hdfcbank.com/personal/credit_card/cc_track after 2 days."

But when i track it online it shows you application has been declined.

Kindly check and revert earliest.
HDFC Bank customer support has been notified about the posted complaint.
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    A
    adithyan Sogathur
    from Hyderabad, Telangana
    Jul 22, 2019
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    Address: Hdfc Bank ltd. Kavuri hills madhapur Hyderabad 500033, Hyderabad, Telangana, 500033

    My wife ramya narayanan is facing harassment from branch people and her reporting manager. As we are financially not stable they are targeting her alone. Making her sit up-to 9pm. From there she has to travel 30kms. Even she is not well, they are not allowing her to take permission. As a part of harassment they have extended her probation period. We are recently married, she took her leave for 10 days during marriage. Please punish the culprit and do the needful. If this continues i will loose my wife soon. They have threatened her she will loose the job. There are no one help us in this regards
    HDFC Bank customer support has been notified about the posted complaint.
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      P
      Pradep515151
      from Gurgaon, Haryana
      Jul 22, 2019
      Resolved
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      Resolved

      Address: Delhi, 110030

      It is to bring to your notice that i dis a transcation on dt. 13.07.2019 of an amount of rs. 13110/- for rajdhani electricity bill payment through the app mobikwik, but the same was not successful and the screenshot of the unsuccessful transaction is also attached alongwith the screenshot of the hdfc sms in which the amount of rs. 13110/- was debited from my credit card. A complaint regarding this is also lodged through the hdfc customer care on dt. 14.07.2019, 15.07.2019 and 21.07.2019 respectively in addition to that a transaction ofa the amount of rs. 159/- was done on dt. 15.07.2019 through my credit card which was not done by me and a complaint regarding the same is also registered through hdfc custromer care by me on dt. 15.07.2017. Screenshot of duly filled hdfc transaction dispute form is also attached for your reference. Please take the remedial action at the earliest without causing any further inconvenience as so many days had already been passed.

      Regards
      Sunita tokas
      Card no. [protected]
      Regd. Mob: [protected]
      Sep 5, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 22, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We request you to share a scanned copy of complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link: https://bit.ly/2FpUNeY

      -Zubin
      HDFC Bank Customer Assistance
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        H
        hello_gupta
        from Gurgaon, Haryana
        Jul 22, 2019
        Resolved
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        Resolved

        Address: A-43 JAKSON LIMITED , HOISERY COMPLEX ,PHASE 2 EXTENSION NOIDA UP 201305, Gautam Buddh Nagar, Uttar Pradesh, 201305

        Dear sir/madam,

        I am sijo sabu, i have account in your bank hdfc (Ifsc code hdfc0000088)
        On date 12th of july, rs 500 deducted twice while swiping my hdfc atm card at shaheed chaman petrolleum new delhi but till date it is not refund in my hdfc bank account no [protected]
        Kindly check my account & resolved the problem.

        Kindly suggest me what to do, how to get my money back from bank. Where i need to go, to whom i should talk regarding this.

        Regards
        Sijo sabu
        Mob : [protected]
        Eamil id ambuj. [protected]@jakson.com
        Aug 22, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 22, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        The reference number for your query is 1964531. We are looking into the same and will revert to you within 7 working days If you have the void slip please scan the same and send it to us at Debitcard.[protected]@in.hdfcbank.com, mentioning the Auto-ID - 1964531. Looking forward to your patience and cooperation in the interim.

        -Nadia
        HDFC Bank Customer Assistance
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          S
          SMD_2018
          from Kolkata, West Bengal
          Jul 22, 2019
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          Address: 700147

          Dear sir
          I have taken a car loan through hdfc bank, loan account no. 51310420, loan sanction amount was rs. 315, 000/- out of that total emi amount due 34, 331.51 only. I already informed that collection agent that i will pay these balance emi within 10th of august as full n final settlement.

          But all of a sudden on 20/july/2019, i got a phone call from the mobile number [protected], the person said his name "mr. Arun kr das, advocate on behalf of the bank" said me that they have filed a case against me and threatening over phone that he will come my home, will seize my car and send me in jail.

          Whether i didn't get any legal notice prior from the bank.

          For this situation me and my family very afraid and prayer for resolved this issue.
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 22, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We have taken up the matter with the concerned team and will respond to you on your registered email id in 5 working days.

          -Nadia
          HDFC Bank Customer Assistance
          Jul 29, 2019
          Updated by SMD_2018
          Awaited for your feedback to sort out this issue, please.
          Jul 30, 2019
          Updated by SMD_2018
          STILL not received any mail from the bank to sort out the above said issue.
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            K
            Krishna Sawant Talaulikar
            Jul 22, 2019
            Resolved
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            Resolved

            Address: Bhatwada talaulim ponda, North Goa, Goa, 403401

            I had transfered 60k on 19th july from hdfc account to syndicate bank account, money is debited from my account but its not credited to beneficiaries account. Its been 4 days now and the money is not traceable. Transaction status is showing processor down.

            Rrn reference no.[protected]

            User reference no.[protected]

            Beneficiary acc no. [protected]

            Kindly do the needful.
            Aug 24, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 22, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We request you to write to us at [protected]@hdfcbank.com from your registered email id along with the transaction details and your account details for further assistance.

            -Nadia
            HDFC Bank Customer Assistance
            4 bosso holo akhono NOC Paine sob lon sod kora dia6e toboua asne amar rejistorn Mobil no .[protected] amro lon no harleys gacha
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              R
              rahulkumarsharma
              from Delhi, Delhi
              Jul 22, 2019
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110058

              Rahul kumar sharma
              11:49 am (0 minutes ago)
              To me

              Dear sir
              I am rahul kumar sharma wah holding of hdfc credit card in 2014. Credit limit was 50000 rupees.
              Due to my late father surviving with cancer diagnosed i was unable to pay the amount of credit card.
              Since 2015 i am requesting dear sir
              I am rahul kumar sharma wah holding of hdfc credit card in 2014. Credit limit was 50000 rupees.
              Due to my late father surviving with cancer diagnosed i was unable to pay the amount of credit card.
              Since 2015 i am requesting to take the actual amount and and finish the all the things. But representative asking me to pay a more than that. Since then i'm receiving regular threatening calls.
              The collars a using abuse language they are according to my friends relatives and my colleagues and using abusive language with them.
              They are calling my number approx 8 to 10 time in a day.
              Still i'm interested to pay a lump sum amount to rupees 50000 to the bank and requesting them to issue noc to clear my civil but they are on that.
              Today are asking my address to see me at my house.
              Dear sir, please look into the matter they are destroying my image and harassing me & my family my wife got very scared by taking the actual amount and finish all the things. But representative asking me to pay a more than that. Since then i'm receiving regular threatening calls.
              The collars a using abuse language they are according to my friend's relatives and my colleagues and using abusive language with them.
              They are calling my number approx 8 to 10 time in a day.
              Still, i'm interested to pay a lump sum amount to rupees 50000 to the bank and requesting them to issue noc to clear my civil but they are on that.
              Today are asking my address to see me at my house.
              Dear sir, please look into the matter they are destroying my image and harassing me & my family my wife got very scared by today calls

              Find the attachment to see how many call i got in an hours.
              +1 photos
              Aug 25, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 24, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We take this opportunity to inform you that we are looking into your queries raised on your card account. We will respond to you in 4 business days and we request you to bear with us in the interim. The query reference number for this correspondence is [protected].

              -Nadia
              HDFC BANK Customer Assistance.
              Verified Support
              Jul 24, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected]

              -Nadia
              HDFC BANK Customer Assistance.
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                S
                sowmyarani
                from Hyderabad, Telangana
                Jul 22, 2019
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                Hi team,

                My HDFC Credit card expired and new card did not reach home due to issue with my mobile network at my office. Please help me in getting renewed credit card to home and request to call on my fathers number:[protected]. if my mobile is not reachable

                Thanks,
                Sowmya Rani Vitta
                HDFC Bank customer support has been notified about the posted complaint.
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                  P
                  Puneet Sachdev
                  from Chennai, Tamil Nadu
                  Jul 21, 2019
                  Resolved
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                  Resolved

                  Address: Thakur Village, Mumbai City, Maharashtra, 400101

                  Hey, i am an nre customer with hdfc bank for the past 5 years now. I am fed up with the slow customer service here. Since the day i’ve landed in india, i’m unable to use my debit card. No transaction is going through, neither is my card working in the atm, nor can i transfer any funds. I’m helpless

                  I’ve applied for an address change, so that i can receive a new debit card, where i currently stay in mumbai. But this process is also taking ages. I’ve submitted all the documents that were asked at the hdfc branch in thakur village, near thakur college, mumbai

                  Today is the 12th day, let alone my debit card, the address has still not been updated in the records.
                  Once the address is updated from your end, only then can i apply for a debit card, i seriously don’t understand why is this process taking so long.

                  Such kind of slackness is causing me a lot of problems, as i can neither use my funds nor do i have any money.

                  I write, to express my grief, that’s because of this snail like process i’m suffering.
                  Today is the 12th day, since i’ve come to india and submitted the documents and there is no update from your side. Everyday, i check my net banking for the address change update, but unfortunately it never gets changed.
                  I literally have no money on my hands right now, and today i really regret relying solely on hdfc bank

                  After all this, i applied for an instant debit card for which i will be again charged. Because i don't have nay money on me..

                  If the address change would have been done well in time, i would have applied for the debit card and would have got it well within time.

                  I thi k this is the trick that hdfc bank is playing to fleece their customers into getting money from them..

                  Such pathetic services is totally unacceptable from a bank like hdfc bank.
                  Sep 4, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 21, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Anay
                  HDFC Bank Customer Assistance
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                    A
                    Ashish_todi
                    from Mumbai, Maharashtra
                    Jul 21, 2019
                    Resolved
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                    Resolved

                    It has been more than 3 months and my hdfc cash back of 5 percent on rs 134000 payment made on booking through yatra is still pending.
                    Yatra guys are saying that it is hdfc bank responsibility for the cashback.
                    Please let me if now if their is any chance of my cashback or all the hdfc cashback offers are fraud.
                    Hdfc cashback offer more like a fraud
                    Reference booking i'd yh4770120.
                    Aug 23, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 22, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Request you to write to [protected]@hdfcbank.com with the transaction date, amount, payment mode along with offer details to enable us to check and assist you further.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      M
                      mahendra.sawant
                      from Chennai, Tamil Nadu
                      Jul 21, 2019
                      Resolved
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                      Resolved

                      Address: Thane, Thane, Maharashtra, 400607

                      Hi hdfc bank,

                      This is to inform you that on 03th july one fraud call received from health care india[protected]/[protected] rs, 25998/- inr has been deducted from my hdfc credit account. Kindly help me to get my money back. I have blocked my credit card. Now bill generated on 19th july and this amount reflect in my credit card bill due to the fraud transaction which has happened.

                      I called net banking customer care and have blocked it my credit card ending 7039 & dispute form already submitted to hdfc bank as per said customer care email id.
                      Kindly help me & revert on priority.

                      Grievance redressal reference number : [protected]

                      Regards,

                      Mahendra sawant
                      Aug 27, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 22, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                      -Nadia
                      HDFC Bank Customer Assistance
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                        A
                        Alisha Bhatti
                        from Chandigarh, Chandigarh
                        Jul 21, 2019
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                        Address: Garhshankar hoshiarpur road, 144527

                        Cancellation of one assist membership
                        I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3306 without my concern . I am not interested about this service and don't want this membership any more. So cance...
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                          K
                          kanikamalik95
                          from Dasuya, Punjab
                          Jul 21, 2019
                          Resolved
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                          Resolved

                          Hdfc credit card representative came to my house, filled the forms and gave me a confirmation that i will get my credit card within 7 days. Post that there was no email. I got a call from a sales team person who needed some details. Post that day, he hasn't picked up my calls. After 15 days had passed, i got a message that they have completed processing the card, i went online and put my application number and it said declined. I need to know the reason for this decline, because i have been waiting since 15 days and i need to know why this reason wasn't told to me while applying for the card.
                          The other sales man whose contact i have, sound under confident and its almost like they themselves don't know the procedures.
                          Pathetic service. Staff not trained properly.
                          Aug 29, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 22, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We wish to inform you that the application for the credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            S
                            sandipan1875
                            from Kolkata, West Bengal
                            Jul 21, 2019
                            Resolved
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                            Resolved

                            1. My credit card is showing a charge as per below:
                            Date transactional details amount
                            7/17/2019 offus emi, prin nb:11, [protected] (Ref# 09999999980717007424005) 4, 872.42
                            7/17/2019 m-amazon seller servic, p:06, 0000433 281.42
                            7/17/2019 consolidated fcy markup fee (Ref# vt191990073014210000008) 16.82
                            7/17/2019 mer emi, int nbr:17, [protected] (Ref# 09999999980717007423999) 18.34
                            7/17/2019 offus emi, int nbr:11, [protected] (Ref# 09999999980717007424013) 114.35
                            7/17/2019 mer emi, int nbr:06, [protected] (Ref# 09999999980717007424039) 74.91
                            7/17/2019 finance charges (Ref# 19999999980717999968580) 70.62 70.62
                            7/17/2019 finance charges (Ref# 19999999980717999968590) 2, 060.38
                            What are these charges? I want it to be reversed..

                            2. I always used to pay the minimum balance due. It was never made clear that minimum balance due will attract interest. This is a very deceptive manner of charging interest. It should have been made clear that minimum due will only ensure that penal charges arent levied but interest is. The high-interest rate itself is a charge.

                            How can such deceptive practice be carried out? I want these charges reversed.

                            Contact number: [protected]
                            Email id: sandipan. [protected]@gmail.com
                            Customer id: 67527784
                            Aug 22, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 22, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the following URL https://bit.ly/2wY5lib.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              A
                              Anu sharma1
                              from Mumbai, Maharashtra
                              Jul 20, 2019
                              Resolved
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                              Resolved

                              Address: In Gurgaon, Gurgaon, Haryana, 122002

                              Hi all,

                              Could someone help me out lyk m having debt of 25000 of my credit card i want to settle that payment... Because bank has already taken more than this money from me... As late payment charges every month... How can i get rid out of this.

                              This is getting so deficult for me to pay the amount... This is totally a fraud... I want to settle the same.

                              Please advice.

                              Thanks
                              Sep 1, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 22, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We wish to inform that, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Specific to your card account, we are not in receipt of complete payments towards the outstanding as per the statement due date and in view of the same, bank charges as applicable was levied to your credit card account. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same. https://bit.ly/2k7MGwQ

                              -Zubin
                              HDFC Bank Customer Assistance
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                                A
                                Aabhisheks7
                                from New Delhi, Delhi
                                Jul 20, 2019
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110045

                                Rohan sharma [protected]
                                Sanjay sangwan [protected]
                                Policy no.[protected]This policy isn’t on my name) - they said i had paid premium for one year and then defaulted.
                                Hadfc life helpline said its fraudulent call made to get money from me as they had asked me to pay inr 100000.00 for 2 more years to complete 3 years of policy so that its activated.
                                Sep 9, 2019
                                Complaint marked as Resolved 
                                HDFC Life customer support has been notified about the posted complaint.
                                Jul 20, 2019
                                Updated by Aabhisheks7
                                I did not entertain this spurious call plus the BANK said they don’t give you calls like this explaining such details.
                                Jul 20, 2019
                                Updated by Aabhisheks7
                                Just hope that police is able to track down such folks and put them behind bars or teach them a lesson.
                                Verified Support
                                Jul 26, 2019
                                HDFC Life Customer Care's response
                                Hi, kindly inform the customer if policyholder has any unresolved concern with respect to HDFC Life policy, kindly inform to the policyholder to write us at [protected]@hdfclife.com from registered id to have the same addressed.
                                Verified Support
                                Jul 26, 2019
                                HDFC Life Customer Care's response
                                Hi, kindly inform the customer if policyholder has any unresolved concern with respect to HDFC Life policy, kindly inform to the policyholder to write us at [protected]@hdfclife.com from registered id to have the same addressed.
                                Verified Support
                                Jul 26, 2019
                                HDFC Life Customer Care's response
                                Hi, kindly inform the customer if policyholder has any unresolved concern with respect to HDFC Life policy, kindly inform to the policyholder to write us at [protected]@hdfclife.com from registered id to have the same addressed.
                                Verified Support
                                Jul 26, 2019
                                HDFC Life Customer Care's response
                                Hi, kindly inform the customer if policyholder has any unresolved concern with respect to HDFC Life policy, kindly inform to the policyholder to write us at [protected]@hdfclife.com from registered id to have the same addressed.
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                                  P
                                  Priya.Verma
                                  from Mumbai, Maharashtra
                                  Jul 20, 2019
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                                  Address: shastri nagar, Jaipur, Rajasthan, 302016

                                  The chief general manager,
                                  Reserve bank of india,
                                  Consumer education and protection department,

                                  Dear sir,
                                  Myself ca priya verma, i am from jaipur. My hdfc saving bank account no. Is[protected].
                                  A year back i joined a mnc that time i opened the hdfc saving bank account and then i shifted to other bank when i left the co.
                                  Since october'18 i was trying to close my hdfc saving bank account, i visited the branch two times but didn't get proper responses from them.
                                  I started working in mumbai so it’s not possible for me to visit the branch on regular basis.
                                  I tried to request for the closure of account via net/online banking but there is no options available.
                                  Today i again tried to contact with customer care but no responses received and i came to know that there is a negative balance of 4233.99 and i did not get any previous intimation regarding the charge.
                                  This is not at all tolerable the branch has to give notice or intimations.
                                  Since this is a complaint against a specific bank viz. Hdfc bank where no policies issues involved, consumer education and protection department, central officer is request you to examine the complaint and take suitable action.
                                  Please consider my request and help me in closing my account as soon as possible.
                                  Thank you.

                                  Priya verma
                                  Mob. No. +91 [protected]
                                  The chief general manager,
                                  Reserve bank of india,
                                  Consumer education and protection department,

                                  Dear sir,
                                  Myself ca priya verma, i am from jaipur. My hdfc saving bank account no. Is[protected].
                                  A year back i joined a mnc that time i opened the hdfc saving bank account and then i shifted to other bank when i left the co.
                                  Since october'18 i was trying to close my hdfc saving bank account, i visited the branch two times but didn't get proper responses from them.
                                  I started working in mumbai so it’s not possible for me to visit the branch on regular basis.
                                  I tried to request for the closure of account via net/online banking but there is no options available.
                                  Today i again tried to contact with customer care but no responses received and i came to know that there is a negative balance of 4233.99 and i did not get any previous intimation regarding the charge.
                                  This is not at all tolerable the branch has to give notice or intimations.
                                  Since this is a complaint against a specific bank viz. Hdfc bank where no policies issues involved, consumer education and protection department, central officer is request you to examine the complaint and take suitable action.
                                  Please consider my request and help me in closing my account as soon as possible.
                                  Thank you.

                                  Priya verma
                                  Mob. No. +91 [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Srikanthbks
                                    from Hyderabad, Telangana
                                    Jul 20, 2019
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Telangana

                                    Hi team,

                                    My customer id is 70060031, recently my credit card statement has been generated.in that financial charges are 747rs for the outstanding amount of 2000. And for the previous month statement their a financial charges are 1208 for the outstanding amount of 35000. I don't on what basis this financial charges are applicable. For 35k it will 1208 and for only 2k it will be 747.
                                    Kindly check the issue.
                                    Jul 20, 2019
                                    Complaint marked as Resolved 
                                    Is this website is working or not. It's automatically showing that it is resolved.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 20, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We wish to inform that, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Specific to your card account, we are not in receipt of complete payments towards the outstanding as per the statement due date and in view of the same, bank charges as applicable was levied to your credit card account. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same. https://bit.ly/2k7MGwQ

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      gauravtg01
                                      from Mumbai, Maharashtra
                                      Jul 20, 2019
                                      Resolved
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                                      Resolved

                                      Address: Duhai Ghaziabad, Ghaziabad, Uttar Pradesh, 201206

                                      Hi, i have salary account in hdfc 3 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing more than 9000 nagative balance.

                                      The bank converts my salary account converted into savings account & charged monthly. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.

                                      I approach branch, but they behaved rudly & refuse to close account.
                                      Plz juistice to me. What is the solution? What is the action will take against the bank?
                                      Aug 21, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 20, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank and subject to regular salary credit. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: shorturl.at/ajrB8 (For Terms & Conditions) shorturl.at/jmoOT charges applicable for the Regular Savings Account) We request you to write to us at [protected]@hdfcbank.com from your registered email id along with the exact date and complete address of the branch or IFSC code wherein request for closure of account was denied. Branch locator link: shorturl.at/fmJNU

                                      -Zubin
                                      HDFC Bank Customer Assistance
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                                        Unmesha Pushilal
                                        from Kolkata, West Bengal
                                        Jul 19, 2019
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                                        Address: 5 no.pannajhil Barasat, Kolkata, West Bengal, 700125

                                        Dear team,

                                        I ave applied a pl in hdfc bank and submitted all required documents on 12 th july 2019. After that i got msg on 15th july approved loan amount is 3.4l but from that day hdfc bank sales executive informed me my loan is put on hold due to some reasons and then again i submit another set of required documents. He told me today i will get msg for appoval of amount still now i have not received any msg from hdfc bank. My request is if bank is not able to disburse amount plzz inform me why they are delaying this process. For your information loan application numer is[protected]

                                        Regqrds,

                                        Unmesha
                                        HDFC Bank customer support has been notified about the posted complaint.
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