HDFC Bank Complaints & Reviews

Hi,

I was cheated into buying this service from hdfc customer support when i called to inform them about a lost credit card. Since then, they have deducted money 3 times and they have not cancelled the membership even after repeated emails and calls. I don't know how to get this issue resolved. I'm really frustrated by this experience. Hopefully, this complaint will help me resolve this issue. I really don't care about refunds any longer. I just want to ensure that the service is cancelled.

Last four digits of card: 2870 visa

Dear sir,
My name is dilip vasava and i request you to cancel my above said credit card. Also i am getting a bill for credit card no ending 5459 64xx xxxx 2772. Which i have not requested to purchased this credit card. I am not having credit card of this new number. No body has issued this new credit card to me from your bank. So i suspect that any of your bank employee is using my new credit card. So please cancel my these credit cards. I am not responsible for any dispute about the said new credit card in my future.
Thanks

Hi,
Application reference number 19f[protected]n1
My application fulfilled all the pre-requisite, which are necessary to issue a credit card. I do have a very healthy cibil score of 764, credit utilization ration tends to be better.

You have done address verification, approved the application, then suddenly you declined my application, which was deliberate in nature.
I applied through card-on-card basis. Still, you declined my application at the last moment.

Hdfc has been the worst bank, i have ever had done business with,

I had cancelled one of my order from amazon on 12 08 2019. And i got an message from amazon your refund success. But still i didn't get my refund. I have contacted amazon and they gave me refund reference no:007659, but when i try to contact with bank personnel through ivr number i can't connect to any person from bank. So kindly resolve the issue as far as possible.

Transaction id hdf[protected]. Transaction is done on 17/07/19at 1:59 pm. Of rs 1500 via debit card endind with 6160. Message is generated as payment at punjab state power cormum. My pspcl account no. Is [protected] and consumer name is mohan singh. I have not got receipt from pspcl yet. I have also made transaction of rs 1000 again by same process but not got receipt for the same also

Respected hdfc bank customer service

I have taken gold loan from hdfc bank ambala branch. After i paid my loan fully and bank had returned my gold jewellery same day but after 1 year i checked my cibil score report and i found the same gold loan is showing active and because of that my loan application got rejected from other bank, i am thinking to go consumer court for this matter, if i paid my loan fully and bank returned...

Sir
When ever i call the virtual relation ship manager he/she is just not available and there is no call back.
Hdfc is losing a lot of business because of this. About two to three months back wanted a housing loan inspite of telling virtual relation ship manager nothing happened.
Few days back wanted to convert to emi on purchase of washing machine and glass hob no response.
Now i wanted to tell not to dispatch my new credit card as i am not on the address and it should only be dispatched in sept. Again no response.

Please do not dispatch my credit card till 31 aug dispatch after 15 sept.

What is the point of dedicated virtual manager when issues cannot be resolved. Regards

I had purchased iphone xr from my hdfc savings account and offer was that i should receive cashback by 90 days but didn’t received till now.
Purchased date -28/4/19
From ambience mall.
Want to register a complaint against bank as they are not willing to help customers.
Can provide my bank statement also for verification.
My contact no-[protected]

While i called the phone banking to convert a purchase in EMI, I was informed that I am eligible for Jumbo Loan, all seemed fine, i contacted my personal banker to proceed with the same. However no where in our conversation was i informed that there is 18% gst on every month interest which totals to 10000 rs for my total loan tenure.
My loan money is in my account and i received an email from hdfc stating the terms after 24hrs of dispersal and got a shock that gst is excluded. Thats cheating as somebody only does this to achieve their monthly targets or earn few incentives but jeopardizez the other person's hard earned money

Ref - [protected]

I had taken home loan of 10lakh from HDFC home loan, Korba branch (Chhattisgarh)and loan was disbursed in 2007 by Bhubaneswar HDFC home loan branch to me and Mrs Nandini Sahoo whom i had purchased the land.And HDFC home loan Branch Bhubaneswar representative collected the Sale deed from Sambalpur Registar office.

In 2013, I had paid all the home dues at bhubaneswar office and Bhubaneswar HDFC home loan branch representative told me that we will give your all document after seven days because all documents will come from Indore office.Again after seven day i had come toBhubaneswar office to received the original documents, but that time also your people told me that sorry your documents yet to come from Indore .After received your documents, we will call you and handover the same to you.
Again in the mean time I have transferred from Odisha to Chhattishgarh and forgot to take my documents from you.
For returning my original sale deed I have requested Bhubaneswar, Korba office, Raipur and Indore Office and also given so many mail, but till now no body is responding from HDFC home loan branch and remaining silence.

I came to know from Raipur HDFC Home loan branch office, my original document along with excess amount i had paid to HDFC ltd during loan closure of amount Rs13354/ dispatch to your cuttack branch on 20th June 2014.

In the mean time I have applied another home loan on line File No:[protected] and also approved now. And same thing was referred to Rourkela HDFC home loan office, therefore they demanded original saledeed, without this we can can disburse you the sanction loan.
After that, Original sale deed which was not collected earlier from HDFC Ltd, I have requested to HDFC to return me and also now I came to know they have taken excess money from at the time of Home loan closure which was repaid before its due date i.e2013.
Therefore, I requested you all, kindly interfere in this matter and return my original sale deed to me which was urgently required by me.

Pls Pls return my original documents along with excess money paid by me.
Thanks,
Binod Sahoo
M-[protected]

[protected] Forwarded message[protected]
From: Binod Sahoo
Date: Tue, 16 Jul 2019 at 21:31
Subject: Re: Regarding my original documents(sale deed)home loan a/c no.[protected]
To: Shradha Nayak
Cc: Veera Raghavan, Shubhadeep Saha, , , Jyoti Sahu

Dear Sir/Madam,
I came to know from reliable sources, my original document along with excess amount i had paid to HDFC ltd during loan closure of amount Rs13354/ dispatch to your cuttack branch on 20th June 2014.
Therefore once again I request you kindly release my original documents which will be now used for my new loan.

This matter may be treated as urgent to resolve my problem as a pioneer of an esteem organisation.

regards,
Binod Sahoo

On Fri, 5 Jul 2019 at 16:34, Shradha Nayak wrote:
Dear Team,

Pls address Mr Sahoo`s queries .

Regards
Shradha

From: Binod Sahoo
To: [protected]@hdfc.com, [protected]@hdfc.com,
Date: 03/07/2019 01:47 PM
Subject: Regarding my original documents(sale deed)home loan a/c no.[protected]

Dear Madam,
I had taken home loan of 10lakh from your bank through korba branch and loan was disbursed to me and Mrs Nandini Sahoo whom i had purchased the land.And your Bhubaneswar representative of HDFC bank collected the Sale deed from Sambalpur Registar office.

In 2013, I had paid all the home dues at bhubaneswar office and your representative told me that we will give your all document after seven days because all documents will come from Indore office.Again after seven day i had come to your office to received the original documents, but that time also your people told me that sorry your documents yet to come from Indore .After received your documents, we will call you and handover the same to you.
Again in the mean time I have transferred from Odisha to Chhattishgarh and forgot to take my documents from you.
Therefore, now i am requesting you to kindly handover my original saledeed to me.

Regards,
Binod Sahoo

M-[protected]

[protected] Forwarded message[protected]
From: Binod Sahoo
Date: Sun, 28 Nov 2010, 10:39
Subject: Re: home loan a/c no.[protected]
To:

Sir,
Pls, refer the trailing mail, Now I am depositing my home loan monthly installment by online money transition to my account since 2years approx..

This is for your kind information & necessary action.


Regards,

Binod Kumar Sahoo
+91 [protected]

On 27 November 2010 12:24, wrote:
Dear Sir,

Kindly deposit post dated chqs in your hdfc home loan a/c no.[protected] asap.

Regards
Neha

I have credit card till date not recived any statement i am paying on only sms

So please update my mail id & send my statement so i can pay & continuous the card otherwise i have no option to closed the card already i have given request in main branch allahabad near tanisq showroom complained on customer cair but till date no any response please help me

Cell nio [protected]

Update my mail id

Jb. [protected]@tgbl.com
[protected]@rediffmail.com
Card no -[protected]

I made a payment to HDFC billdesk with the reference no .but the amount was wrong . I know the transaction will take 3 days . Please cancel the transaction as I the money will get waste please response as soon as possible ..please try to resend to me so that I can make change and pay back again with correct intereste
Urgently please help

I had taken insurance policy no. 18184762 on january 2016 from mayur vihar bank with assured of 12.0 lacs in maturity amounts. But after one year, customer care had confirmed 7.33 lac at maturity. I wanted to surrender this policy. After few days i had received a call from rajesh srivastava ([protected]), if you want to get refund you have to take another policy, then i had taken another policy no.[protected]Hdfc life) by this way he had give two more policies from future general life insurance. When i had come to know he had already sold three policies. Then i had made a complaint in your ghaziabad. After investigation by your regional office nehru place (New delhi), cases are mis selling case. But hdfc life has given refund of policy no. 18184762.
I request you, arrange to give me refund, my another policy no.19094986 of rs. 41500/-.

Dear sir/ma'am,
I want to close my credit card after closing all due amount. I went to hdfc bank site and searching the link to fill the details regarding cancellation/close but no such link is available.

Can you please help me to provide the link or online process to close my credit card.

Hdfc bank has been charging much hidden amount during use of credit card many times.

I am completely annoyed with the hdfc bank process.

I have a purchased hdfc fast tag and have recharged it with rs. 1000 and rs. 100 credited later to the account of fastag. Now it show rs. 1100 as clear balance.
When i crossed toll it is showing no balance. Please look into the matter.

I tried calling but no reply from hdfc. Very hopeless service.

Wallet id :[protected]
Customer id :[protected]
Following email/ contacts not working :
[protected]
2) [protected]

Please provide me solution as soon as possible, or else will have to surrender my fastag because i cannot afford to waste my time and money with you.

Hi,

This is nilima kotkar. I had missed paying on my credit card payment for 1 month. Afterwards hdfc people tried reaching me, but since i am out of country i was not reachable.

After i saw mail, and i checked my account it was on hold. After i paid my minimum dues for 2 months, still my account is not being released.

We are following up with bank for more than a week, all my home loans got bounced.

I don't know why hdfc people are behaving so pathetic.

I, on the behalf of mr upender kumar sharma, daughter, want to say that my father had taken the hdfc critical care plan policy 14300769 on april 2011.
Because of last stage of chronic liver disease, he was hospitalised and after his discharge from hospital, he submitted all the relevant original bills and documents to the hdfc life, rewari branch on may 4, 2019 and also communicated through mails with reference no.[protected].
But no relevant reponse he got... So please help to get the claim as soon as possible

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 1525 without my concern on date:16/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-

Hi,

There is an unauthorised online transaction happened today at 20:00pm with my credit card. An amount of 7900 was deducted against itunes. Combill hdfc credit card.

First 76rs deducted and reversed back and then 7900 rs deducted without my knowledge.

Please refund my money back as soon as possible and i holisted the card as of now.

Regards,
Lokesh
[protected]
[protected]@gmail.com

Hdfc personal loan executives cheated me with i got a call from rajkumar from chennai asked for personal loan in hdfc and i told yes and he told interest rates processing fee as 11.25% 1% respectively. So he gave my number to their team name: uma, called me shared loan details of the above same. Then i gave my documents documents for loan process. They finished process, verification and approved my loan, but interest rates and processing fee are not they mentioned. They have charged nearly 2% and interest as 11.25%. For this clarification of the loan processing charges, i called those people and they are not speaking well, instead giving rude answers to me. No polite speaking and shouting like "if you want take otherwise we will cancel ur loan" they said. They gave wrong information and misguided me, processed with higher loan processing and interest rates. Now they are telling that it is bank side process we cannot do u have to accept and pay those charges they are telling. Even they are not listening to my words not answering my calls.
This is the hdfc staff behavior with customers and they are keep calling for loans purpose after giving documents they are not even answering our call.