HDFC Bank Complaints & Reviews

Address: HOUSE NO 8 NEW BANK COLONY UNA ROAD, Hoshiarpur, Punjab, 146001

Dear sir,
This is very rediculous on the part of hdfc fastag deptt, as it is almost 12 days have passed and i am sending email almost every second day for the re issue of the fastag. Till now i have now there is no response from the hdfc fastag deppt that they are working on it or not.

If you can give services to customer why you are working for this and making fool of cusotmers. I really regret that i choose hdfc fastag and neglecting other companies as i thought hdfc service will be good. But i was wrong.

The email fastag. [protected]@insolutionsglobal.com is of no use, even the service provider number [protected] is of no use. Nobody is picking up this number.

Aug 5, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 10, 2019

Verified Support

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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Address: Kanyakumari, Tamil Nadu, 629275

I had a salary account before 8 months as i quit the job so i would like to block that account and also i did with the formal procedures for blocking my account. I handovered my passbook, cards everything to them and filled the block request form as well but even now also i am getting notification from the bank so i used my g-pay account to see the balance by restoring it and i was shocked because it showing -2, 190.00 rupees as a negative balance and i tried to contact customer care it is not connecting. Please help me out of this i don't want this any more to happen again.

Thank you

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Address: concentrix, 122001

I missed my bank welcome kit where in my atm card of hdfc as well as hdfc bank passbook was there and also the guy who came office of concentrix for bank account opening has written my wrong mail id so i am not getting any mail also from hdfc. What i am getting now is only message every month that 600 has been debited as non - maintenance charge from your hdfc bank account every month although i have not got any salary credited in hdfc in concentrix because i left the office 2 day after joining. Now i want to close my account. Why should i pay for the aby charge if i have not used it fir single time. Please close it because even i don't know the hdfc bank account number. My registered phone number with hdfc is [protected]. Please help me out.

Aug 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No./Cust ID with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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Address: 310 c wing Radha Vallabh besides dmart Bhayandar West, 150feet road Bhayandar West, Mumbai City, Maharashtra, 401101

I want to close account as i did not know about accuring charges and the employee of hdfc bank did not inform about the consequences of not keeping the account in zero balance as am nt working i have no more salary coming in so i cannot pay the charges incurred as in future if i want to use hdfc this bank should be my 1st preference so hence i want to close the account on good note i hope yol understand... I want the close this account... Account no: [protected]
Name revaina d'mello

Aug 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

In case you do not wish to continue with your account. Kindly visit our nearest branch and submit a request for closure of your account. Kindly visit the following URL to access information for the complete address details of our Branches: http://bit.do/eZwqM

-Manoj
HDFC Bank Customer Assistance

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arun tripathy

from Bengaluru, Karnataka

Jul 10, 2019

I booked for new aadhar. My turn came after 12 days. On the enrollment day, forms were given randomly with token number. Bank should have maintained token number based on registration number. This created a lot of issue.please take care of citizens.

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Address: Mumbai City, Maharashtra, 400056

1) the bank has delivered my credit card statements in the hands of a wrong person, and also taken their signature. This has ended up in my financial information falling in the hands of a wrong person, and my private confidential data being compromised bank.
I have evidence of the credit card statements being delivered to a third party, with tis signature which the bank only provided.

2) also, bank charged me interest for non payment despite non delivery of my credit card statement. These are huge charges and they have refused to reverse the same despite being made aware of their failure.

Both these issues were brought to bank notice, but they have not responded to my emails.

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HDFC Bank customer support has been notified about the posted complaint.

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Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Amitha
HDFC Bank Customer Assistance

Jul 11, 2019

Updated by RajdeepSam21 Please send me a proper email id and details and instructions. There is no valid email id in your response.

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k3239

from Karnal, Haryana

Jul 10, 2019

I had cancelled a train ticket on 30th june but amount is not credited to my account. However amount has been credited by irctc to bank.
I have attached an image

credit card statements delivered to wrong person - Comment #3482934 - Image #0

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Address: Mumbai City, Maharashtra, 400078

Worst staff of panchpakhadi thane branch. I think hdfc does not need customer bcz of that they are hiring such a rude and pathetic (Hahare) kind of employees. Worst branch of hdfc.. They use very bad and harsh language and make us feel guilty for opening our account in their bank.. And after filling complaint on their official site against employee they dont even take action.. They literally insult there customer.. Worst worst worst

Aug 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share the complete address of the Branch & your contact detail to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. Visit here https://bit.ly/2Hqff0y for help with branch address.

-Bejoy
HDFC Bank Customer Assistance

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Address: lokmanya nagar pada no3 ganesh nagar thane, Thane, Maharashtra, 400606

Dear sir/madam,

My account no. [[protected]], shows me deduction of rs.2500 as asd.
Please clarify me about this deductions from my account. It was my scholership exam fee of this semister and i don't know how i can manage my college exam fee in this semister. I would request you to please refund it. Hope you understand my problem and revert me as soon as possible. This is my contact number [[protected]], and let me one thing i am also email before one year for closing my hdfc account, and i am assuming my account has been closed

Aug 21, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and condition: https://bit.ly/2JgzzR7

-Nadia
HDFC Bank Customer Assistance

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Hi, I had a Salary account which has become inactive and they were charging me more than 600 every month and my balance had become -1800 and odd rupees. As per RBI guidelines, banks cannot charge negative balance to their customers. I want to close the account as I am not using it now. Please resolve the issue. I was not informed before, about the charges. I got a message in July about the charges for the month of May. This is not fair I request the bank the waive off the negative balance so that I can close the account.

Aug 15, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7 For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT To close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. Please visit the following link for the address of our branches and ATMs https://bit.ly/2Hqff0y

-Nadia
HDFC Bank Customer Assistance

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Address: Sahakar Nagar, 411041

My salary account opens by my company in hdfc bank n after i leave that company for some reason so; after without any intimation bank transfer my accounts from salary to saving with minimum 10000/- rs amount.
After that when i getting msg from bank that; you have charged 600/- rs for non maintaining balance in your account.
After that 8 visited to my home branch & other hdfc for the same complaint. I also refer them that please...

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Address: Vatika Bldg, Gurgaon Rd, First India Place Mehrauli Gurgaon - 122002, 122002

Website: Www.hdfcbank.com

I joined zomato media pvt. Ltd. Last year for internship where they opened my sallary account after internship my account has 0 balance but last month when i thought to close it, its showing -2700 balance but monthly email statement is there is no mentioned negative balance. What i can do to close my account, i can't able to pay money so please help me

Aug 17, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

Our branch official Mr. Ankush Sharma has responded to you through email. Please check your email inbox and visit the nearest branch for submission of account closure application. For further clarification, you may respond to his email.

-Nadia
HDFC Bank Customer Assistance

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Address: 3D Ram Narayan Motilal Lane., Kolkata, West Bengal, 700014

I have an hdfc salary account no. [protected].

After leaving my previous job in november 2018, there was no salary credit in that account and now after a few months they have charged me ₹1416 for non maintenance without any warning or intimation.

I should have been informed to maintain a minimum balance or close the account atleast.

Please close this account and remove the charges which were incurred incorrectly without any prior warning.

HDFC Bank customer support has been notified about the posted complaint.

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Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Nadia
HDFC Bank Customer Assistance

Aug 07, 2019

Updated by Jazzz05 No update yet. Please look into it.

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Dear hdfc,

I'm really happy for reversing my minus account to 0.00 on july and i was using this for account for salary but now i get it after my salary got credited on 5th july you normally charged 600 for non maintaince every month but since i started using you stared to recover my old minus account by first charging me 750 for the month of may and then i tried to closed the account but they nearest hdfc branch vasant square mall vasant kunj new delhi charged me 354 to closed my account but they said they can't as i have to closed my hdfc credit card which is linked with my account but i don't use it anymore as i lost it so i blocked the card and then on same day you sent me a text of 600 non maintaince charge for the month of june.
So i don't want to use this account anymore so kindly closed my account.

Aug 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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I haven't been receiving the otp on my registered mobile number for the past few months. I have tried reaching out the relationship manager, but didnt get any response from him/her. Could you please help to get this resolved on priority. I am unable to access my net-banking because of this otp issue.

Without this i cannot make any payments which are must required. Can someone help me with this. I am not getting any bank updates and this is really scary, not sure what is happening with my transactions.

Jul 10, 2019

Complaint marked as Resolved

looks like they have enabled the option back. Thank you.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 500091

Customer id :[protected]
Wallet id :[protected]
Fastag number : hfr042097

Date and amount of the disputed transactions :
1. Date: 25-jun-2019 02:57:08 pm transaction number: [protected] - 60 rs deducted but actual transaction amount is 20 rs
2. Date :25-jun-2019 09:09:28 pm transaction number: [protected] - 20rs deducted but actual transaction amount is 10 rs
3. Date: 09-jul-2019 01:48:14 pm transaction number: [protected] - 60 rs deducted but actual transaction amount is 20 rs

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Jul 09, 2019

Updated by Arunmca.r contact number is [protected]

Jul 31, 2019

Updated by Arunmca.r Customer id :[protected]
Wallet id :[protected]
Fastag number : hfr042097

Date and amount of the disputed transactions :
1. Date: 25-jun-2019 02:57:08 pm transaction number: [protected] - 60 rs deducted but actual transaction amount is 20 rs
2. Date :25-jun-2019 09:09:28 pm transaction number: [protected] - 20rs deducted but actual transaction amount is 10 rs
3. Date: 09-jul-2019 01:48:14 pm transaction number: [protected] - 60 rs deducted but actual transaction amount is 20 rs
4. Date :19-Jul-2019 09:09:28 pm transaction number: [protected] - 60rs deducted but actual transaction amount is 20 rs

Aug 19, 2019

Updated by Arunmca.r Dear sir, it is a long time pending request and i have not received any update.

Aug 19, 2019

Updated by Arunmca.r Dear Sir, it is a long time pending request and i have not received any update.

Sep 24, 2019

Updated by Arunmca.r any update

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 9, 2019

Verified Support

Dear Customer,

Kindly write to [protected]@hdfcbank.com mentioning your contact details and Fastag reference number, to enable us to check.

-Anay
HDFC Bank Customer Assistance

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Arunmca.r's [Complaint's author] reply, Aug 19, 2019

Customer ID :180000053014
My contact number 8886923415

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Address: HDFC bank, 500008

I no longer wish to have an account in hdfc bank. I am facing issues reguarding the deduction of money from my account. I had 2500/- approx.in my account which got deducted and now i have -9000/-. I haven’t used my account in months and i no longer wish to maintain an account in hdfc bank.
I kindly request you to revert back as soon as possible

Regards
Afnan ahmed
Hyderabad
Ph no: [protected]

Aug 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, charges details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: A/4 Meherunisha Chawl, Perirawadi, Sakinaka, Mumbai-72, Mumbai City, Maharashtra, 400072

On 8th july 2019, hdfc bank has deducted amb charges without intimating twice for the month of june and may for non-maintainance of minimum balance
Despite the strict guidelines, hdfc is taking my money without informing the reason. No one can tolerate such an attitude. They should have at least send me sms regarding non-maintenance of minimum balance.
Rbi urges banks to inform their customers about the non-maintenance of minimum balance prior to levy penalty.

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Aug 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2019

HDFC Bank Customer Care's response Dear Customer,

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: http://www.hdfcbank.com/common/hdfcbank_tnc.htm (For Terms & Conditions) http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3 (On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

HDFC Bank Customer assistance.
Zubin

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Address: Fazilka, Punjab, 152022

The number provide by hdfc bank for helping the customer solve problem on call is not working i was trying 7 days alrady and many time attempt but it does not connect i just want to know transaction detail throughh refrence no but not helping by bank it suggest for helpline no [protected] but does't connect bad service by hdfc bank now i just approch on consumer complaint for helping me
Daily i was attempt calling ion this no 50 times but it does not coonect why hdfc bank provide good service with quick response calling no i hope this complaint is nhelpful for me...

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely apologise for the inconvenience you are facing. Please email us at [protected]@hdfcbank.com along with the date and amount of transaction for which clarification is required for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Nadia
HDFC Bank Customer Assistance

Jul 12, 2019

Updated by loving.anmol this reference no is provided by oyo its refund amount 1151 on this reference no is ([protected]) transaction id (4ibejq5hrhjwj3022ffbea7) and also i have ARN no[protected] plaese let me know the status of this refernce no why it was not deposit in my account solve my problem as son as possible ...

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Address: C/O CRYSTAL CARD, 3903 DAIWARA KUCHA BIWI GOHAR, NAI SARAK CHAWRI BAZAR, New Delhi, Delhi, 110006

Purchased a policy on 25th feb 2014, policy no.16667113, but was unable to pay the premium, contacted the bank for refund of amount and was told that the policy has got a lock in period of 5 years, now 5 years are over but still i m not getting my amount back despite of repeated visit to your branch. Your agents just cheat us making false commitments to sell the policies. Kindly look into the matter and make arrengent for the refund of my matured amount in the form of cheque or dd. Or i have to move to the consumer court for the same.
My ph no. [protected]

Aug 17, 2019

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

HDFC Life Customer Care's response Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.

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Address: Sector-14 Main Market, Sonipat, Haryana, 131001

I have applied for cheque book and obviously it will take some time, so i had to perform rtgs urgently for registry of my new plot, and they denied us of loose cheque not because our papers were incomplete but instead i got denied hy "hdfc doesn't issue loose cheques". Seriously? Since when this happened? This is some deep # of hdfc, moreover now i have to pay the extra tax for delay of my registry. Who to blame now? Good work hdfc.

Aug 16, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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Surabhi Handa

Nov 28, 2022

I have applied for a cheque book from the bank and the bank says we will get it in 3-4 days however i need it urgently to sort out the payment of my house. The bank is not issuing the loose cheque. I am really sad such a big bank and does not have an option to help customers with urgent request. If this is not sorted i will loose the house for which i have to make a payment, Can you please help

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Address: New Delhi, Delhi, 110075

Hi my account is blocked and when i visited my nearest branch there they said u have to visit home branch which is # far from my home. It will take 3 hours to reach there and i do night shifts i literally don't have time to go thre. Then i tell them j need to close the account they said we can't. It throws some # error while doing that. I need my amount back and i dont what the hell is going on between rbi and hdfc. It seems that hdfc have give away so many accounts to fraudsters as rbi fines them for not following kyc norms. I want my money back and close the account.

Aug 16, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 686

reissue of fastag

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negative balance after I requested to close my account

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I missed my ba kit where atm card and

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close account

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credit card statements delivered to wrong person

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worst staff

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asd deduction

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negative balance.

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salary account automatically converted into saving account & bank started deduction of non maintenance charges from last 4 year

negative balance in salary account

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charges in salary account

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unauthorized deduction

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I am not getting otp for net banking to my registered mobile number.

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hdfc fastag fastag incorrect deduction

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deduction from the account

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amb charges deducted without informing/permission

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customer helpline number

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my hdfc life insurance policy

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denial of loose cheque

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salary account blocked

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