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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 683

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L
Lokesh1491
from Bengaluru, Karnataka
Jul 17, 2019
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Hi,

There is an unauthorised online transaction happened today at 20:00pm with my credit card. An amount of 7900 was deducted against itunes. Combill hdfc credit card.

First 76rs deducted and reversed back and then 7900 rs deducted without my knowledge.

Please refund my money back as soon as possible and i holisted the card as of now.

Regards,
Lokesh
[protected]
[protected]@gmail.com
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
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    A
    from Delhi, Delhi
    Jul 17, 2019
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    Hdfc personal loan executives cheated me with i got a call from rajkumar from chennai asked for personal loan in hdfc and i told yes and he told interest rates processing fee as 11.25% 1% respectively. So he gave my number to their team name: uma, called me shared loan details of the above same. Then i gave my documents documents for loan process. They finished process, verification and approved my loan, but interest rates and processing fee are not they mentioned. They have charged nearly 2% and interest as 11.25%. For this clarification of the loan processing charges, i called those people and they are not speaking well, instead giving rude answers to me. No polite speaking and shouting like "if you want take otherwise we will cancel ur loan" they said. They gave wrong information and misguided me, processed with higher loan processing and interest rates. Now they are telling that it is bank side process we cannot do u have to accept and pay those charges they are telling. Even they are not listening to my words not answering my calls.
    This is the hdfc staff behavior with customers and they are keep calling for loans purpose after giving documents they are not even answering our call.
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Sasisk006
      from Chennai, Tamil Nadu
      Jul 17, 2019
      Resolved
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      Resolved

      Address: Biocon limited, 20 km Hosur road, Electronicity post, Bangalore, 560100

      Dear sir my credit card account was closed. How can i get for noc. I need to be apply for new credit card they are asking noc is must so how can i get the noc for my closed credit card. Which branch i need to send noc form can u possible to send the noc from for my account. The credit card account was permanently closed i need only noc for that closed credit card.
      Aug 31, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 17, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      Amitha
      HDFC Bank Customer Assistance
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        M
        moidcher
        from Mumbai, Maharashtra
        Jul 17, 2019
        Resolved
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        Resolved

        1782428

        Address: Nice cottage near nehru avenue 11 kaniyaambal road, Thrissur, Kerala, 680503

        I was used to contacting Service Hdfc life customer care, and support HDFC life by email, to resolve my problem explained, I am the proposer of my daughter's HDFC life insurance, policy no, 17782428, Name: Zameema Zanbakh Moideen, DOB:[protected]
        The resolution service required: I have a finace problem now to pay in time, I want to cancel the EC payment from my bank account, and required 3/4 months vocation for the renewal payment,...
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        S
        Sanket Bhoir
        from Tirupati, Andhra Pradesh
        Jul 17, 2019
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        hdfc bank dc intl pos txn markup+st[protected] without my notice.

        Address: SN 10/14, Gr Flr, White Field Bldg, Flower Valley Khadakpada Thane - 421301, Thane, Maharashtra, 421301

        Why i have been charged in below txn without my notice & Today deduct 233rs .
        closing balance showing 700rs but available balance showing 467rs. Could you please let me know at the earliest.
        1. DC INTL POS TXN MARKUP+ST[protected]MIR[protected] : 23RS
        2.DC INTL POS TXN MARKUP+ST[protected]MIR[protected] : 28RS
        3..DC INTL POS TXN MARKUP+ST[protected]MIR[protected] :28RS
        4. .DC INTL POS...
        +2 photos
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        A
        Amrit Kumar Mishra
        from Koraput, Odisha
        Jul 17, 2019
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        My mother is using hdfc bank account in nimapra odisha branch since 1 year. While trying to activate internate banking it showed us that mobile no is not registered, then after consulating with bank i registered the mobile no in atm activated internet banking. But it again repeating the same massage. What to do now ? how many times i need to register the mobile no pls clarify
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Ankit Mundara
          from Udaipur, Rajasthan
          Jul 17, 2019
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          Address: Near Nasrani cinema Vyas ji ka nohra plot no 09 Jodhpur Rajasthan, 342001

          I insureced my car ur company

          Ur company not claimed my car front mirror why

          Mujhe fir court jana padega

          Insurance company wale ka call aaya wo bola aapki car ka side claim ho jayega par mirror ka nhi hoga maine bola kyu wo bol rahe hai yeah sath mai accident nhi hua hai mai ne bola aaapke pass proof kya hai
          Ab jub accident hua to phele unko bulana padega plz aap mujhe mirror ka claim pass karaye nhi to mujhe court jaana padega
          HDFC Life customer support has been notified about the posted complaint.
          Request you to please get in touch with HDFC ERGO general insurance Co.
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            R
            R gowtham
            from Chennai, Tamil Nadu
            Jul 17, 2019
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            Address: no/766 amman kovil street,pettai triuvallur, Tiruvallur, Tamil Nadu, 600123

            Cancellation of one assist membership
            I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 8855 without my concern on date:17/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

            Oneassist relationship number : 7026197
            Name :- r gowtham
            Mobile no. :- [protected]
            Credit card number ending :- 8855
            HDFC Bank customer support has been notified about the posted complaint.
            Jul 18, 2019
            Updated by R gowtham
            I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 8855 without my concern on date:17/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
            Dear Gowtham,

            Greetings from OneAssist!!!

            We are sorry to see you go.

            We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

            We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

            Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

            We appreciate your patience in the interim.

            Regards

            Team OneAssist
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              Y
              yoganand d
              from Mumbai, Maharashtra
              Jul 17, 2019
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              Hello hdfc fastag higher authorities,
              My compliant no is sr[protected] raised on 4june 2019 with hdfc fastag support toll free number.
              When i called support few days back, they said the fastag id (E[protected]e fa00 0e95 6c1d) was delinked/closed.

              So i tried registering my new fastag in myfastag app. Error throws.
              "vrn already mapped with other tag"

              I called 1033 support. They told the error is because of my previous hdfc fastag still visible and active in nhai portal. 1033 support advised to contact back hdfc fastag support and get it delinked/closed.
              I called hdfc fastag support, they still say that old fastag is delinked/closed.
              I took 1033 support in to conference with hdfc fastag support. 1033 support says, they still see it as active.
              I still get error in myfastag app.
              I called hdfc fastag support more 20 times till now. Every time they say the same thing as closed.
              My problem is not solved since more than 45 days.
              I am escalating here as there is no channel available through hdfc fastag support for higher escalation.

              Pl make sure to delink/close my old hdfc-fastag asap with nhai portal.

              This is the worst i am experiencing from a reputed firm like hdfc.

              Thanks
              Regards
              Yoganand
              +91 [protected]
              [protected]@gmail.com
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 19, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We have checked at our end and wish to clarify that the FasTag issued from HDFC bank is already closed.

              -Nadia
              HDFC Bank Customer Assistance
              Jul 26, 2019
              Updated by yoganand d
              Hi Nadia / HDFC Bank Customer Assistance,

              You have given the same reply, which was given to me from your toll free support number.
              This is height of HDFC's careless ness towards customers grievances. PROBLEM is not SOLVED. You are telling from your end you have closed the Fastag. How do you prove it to me and to 1033 (NHAI support) ?

              NHAI's 1033 support still sees HDFC Fastag ID in their portal. As long as the tag is visible in NHAI portal, VRN already registered error continues to throw in MyFastag app, despite your ONE SIDED claims that the tag is closed on your end. That shows a serious Integration/Sync problem between your system and NHAI portal.
              Being a customer my problem is still not resolved. It is your responsibility to do the needful with NHAI so that the tag will not be visible in the NHAI portal also, not just at your HDFC end.

              status : still UNRESOLVED.
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                C
                charan514
                from Bengaluru, Karnataka
                Jul 17, 2019
                Resolved
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                Resolved

                Address: Jigani, Bangalore Urban, Karnataka, 562106

                Cancellation of one assist membership
                I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3787 without my concern on date:16/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                Oneassist relationship number :4869560
                Name :- rajashekar r
                Mobile no. :- [protected]
                Credit card number ending :- 3787
                Aug 8, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Rajashekar,

                Greetings from OneAssist!!!

                We are sorry to see you go.

                We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                We appreciate your patience in the interim.

                Regards

                Team OneAssist
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                  P
                  PraveenBM
                  from Panaji, Goa
                  Jul 17, 2019
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                  I'm having the hdfc credit card ([[protected]]) and this has been expired in jun-19, still i didn't get the new card however they just give me the billing statement every month along with there service charges. Just want to know if i'm not using the card since last 6 months then for what you are charging the service fee.

                  Please look in this on priority and get the card renew as soon as possible or contact me on my registered mobile number. If i'll not get any update for my new card till the next billing date i would not pay the charge, outstanding or late fee for the existing card and you will be responsible for this.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 17, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the following URL https://bit.ly/2wY5lib.

                  -Nadia
                  HDFC Bank Customer Assistance
                  Jul 18, 2019
                  Updated by PraveenBM
                  Hi,

                  I have tried multiple time calling 24-hour phone banking for the below numbers
                  [protected]
                  [protected]
                  [protected]
                  But there is no option to talk to the customer support people.
                  So i have raised the ticket
                  As prior I have filed a complaint that my machine is not working and the customer care have told me that the person in charge will come in 24 hrs but a week have passed away no one is here to complete the work my TID NO IS 48056521
                  MY COMPLAINT NO IS 1MA[protected]
                  So please take a note of it
                  FOUR MONTHS BACK, I have applied online for Fast tag for my car in the hdfc bank and my application reference number is HFR109017. I have no response from customer care. Each time I call them, they are cheating me with false information that fast tag will be delivered in a week.
                  I want the fast to be delivered or refund to be processed.

                  credit card renewal - Comment #3488529 - Image #0
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                    V
                    Viask
                    from Mumbai, Maharashtra
                    Jul 17, 2019
                    Resolved
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                    Resolved

                    Hey hdfc team care. I got a call from hdfc bank that my transactions pay are pending so i made the payment throgh hdfc bank and noc was going to come to me. I made many calls after the successful payment. But i didnt got the noc the no. I have of customer care is not picking my calls. And the services are not good. I need my noc and i wont use the card again reply as soon as posssible
                    Sep 2, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 17, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      M
                      mohsin nandhla
                      from Ankleshwar, Gujarat
                      Jul 16, 2019
                      Resolved
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                      Resolved

                      Address: ANKLESHWAR NEAR RAILWAY STATION BESIDE HOTEL LORDS PLAZA., Bharuch, Gujarat, 393001

                      My self suleman patel,

                      I have noticed when download my bank statement that hdfc bank charging me account maintainance charge of rs 177 from last three months may june and july even after i am maintaining my account. I have a account of hdfc bank ankleshwar. I dont know why they charging me like this i can give my detail if needed here.
                      Requestimg bank to please check it out and expecting reply from bank and refund in my account.
                      Sep 12, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 17, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, complete issue & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        Shreyangi Padloskar
                        from Mumbai, Maharashtra
                        Jul 16, 2019
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                        Address: Abhyudaya Nagar Road, 2/116, Mumbai City, Maharashtra, 400033

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                        BanksHDFC Bank I'm complain about adhoc stmt charges
                        [Resolved] Hdfc Bank — I'm complain about adhoc stmt charges

                        1 Review
                        Pune, Pune District, Maharashtra, India
                        manu9852 on Dec 27, 2017
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                        Ad hoc statement charge ₹118 have been deducted on 27/12/2017 from my hdfc salary account without any information.

                        But i haven't asked for any such statements from bank either by visiting branch or through net banking.

                        When i reach branch regarding the same issue, they cant provide proper solution as well as customer care told same answer.

                        So i need clarification from bank or reverse my ₹118 to my account.
                        Withdrawal - 118.00 rs
                        +1 photos
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                          R
                          Ramandeep83
                          from Delhi, Delhi
                          Jul 16, 2019
                          Resolved
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                          Resolved

                          Address: F802, Ajmera stone park, 1st cross road, near A2B, electronic city phase 1, Near A2B, 560100

                          Hi

                          My fastag id is[protected]. I got the below message today

                          "Dear Customer, Your FasTag A/c has been debited for Rs. 50 for transaction by Vehicle MA3CZF63SKD534229 at Toll ELECTRONIC CITY Phase 1 on[protected]T07:34:26. Balance amount in the A/c is Rs. 150 - HDFC Bank Ltd."

                          However I had paid for to and fro of toll and the receipt of the toll is given below:

                          Kindly confirm why was I charged? Additionally the single pass is of 45 rs whereas I was charged 50rs for no reason

                          Regards

                          Ramandeep Singh
                          +1 photos
                          Aug 27, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 17, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Request you to write to [protected]@hdfcbank.com mentioning your contact details, to enable us to check.

                          -Nadia
                          HDFC Bank Customer Assistance
                          Verified Support
                          Jul 18, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We request you to write to [protected]@hdfcbank.com mentioning fastag reference number, transaction details, and your contact details, to enable us to assist.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            M
                            Maaahi chauhan
                            from Noida, Uttar Pradesh
                            Jul 16, 2019
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                            Dear Sir,
                            I mahaveer Singh (Customer ID[protected] have paid my complete remaining balance of credit card (No ending with 5575) jambu loan (loan No[protected] to HDFC account on 16.06.2019 as provided me by HDFC and status of loan shown "closed" in online in my id.

                            I therefore requested you to closer certificate or NOC may kindly be issued to me please on my email ID chauhan.[protected]@gmail.com.
                            I will ever greatful this act please.

                            Regards,
                            Mahaveer Singh
                            +1 photos
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                              L
                              Lufthansa Vicky
                              from Calicut, Kerala
                              Jul 16, 2019
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                              Address: 401205

                              I am get calls from the said [protected] number for credit card payment of my In-laws I have said him once and many times we don't talk to them then to they are calling us and harrsing for the person whom we don't talk
                              I would complain against HDFC for Harassment for the person whom we don't talk and no relation

                              Thanks Regards
                              Vaishali Dhatrak
                              HDFC Bank customer support has been notified about the posted complaint.
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                                satishdsb
                                from Hyderabad, Telangana
                                Jul 16, 2019
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                                Address: Hyderabad, Telangana, 500072

                                I received the below message to my mobile number. But i didn't authorize the below payment at any time. Please cancel the below mandate process if it is active now.

                                Dear Customer Mandate reference no: HDFC[protected] issued to BOSCONET with value Rs. 500.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  Manjudeeps
                                  from Madurai, Tamil Nadu
                                  Jul 16, 2019
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                                  Address: Salem, Tamil Nadu

                                  Sir I am manjula. account holder of HDFC Bank.i took personal loan from HDFC bank.my loan account no 56049354.my due date every month 07.Last month (june 2019) I sent due amount rs:3588 to my account on 07 june.but they didn't debit the amount on 7th.but they had debit on 14th june And also put fine amount for the loan amount.i ask that particular bank person they said we are processed on 7th June but u don't have sufficient balance so only...am said 07th full day I have time time (12 am to 11:59pm) but why u charged fine amount.they have no response.please take action my mobile no:[protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    A
                                    AnandKarwa
                                    Jul 16, 2019
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                                    need otp on email

                                    I have an account with hdfc bank, the account was made in india, however i have now moved to the singapore and i do not have access to the indian no. That was provided. I cant make any transaction from my account as i do not get any otp's. I want all my otp's to come on my email account.

                                    It has been a real issue lately. Please revert to me as soon as possible...
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