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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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J
Jatinderglobal
from Mohali, Punjab
Jul 8, 2019
Resolved
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Resolved

Address: HDFC BANK LTD. HALL BAZAR RS TOWER AMRITSAR, Amritsar, Punjab, 143001

Respected sir,
I am jatinder sharma from amritsar punjab. I am writing the letter regarding the closure of my credit card bearing number ([protected]), as this card is no longer of my usage. I have visited a branch at hall bazar on saturday but they do not help me in this concern. They reply me that call to customer care we do not know anything, i was shocked what a reply i got from a renowned bank employee and they also do not know how to talk with their customers even they do not guide them. They gave me a customer care number [protected] but no one received my call. I am totally harassed from your services. If i have not got any solution regarding this i will filled a complaint in consumer court.
Thanking you
Looking for your positive response.
Aug 14, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are fully sensitized to your feedback and assure you that the same has been shared with the concerned as appropriate. We note that you wish to close your credit card. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041.

-Nadia
HDFC Bank Customer Assistance
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    H
    himanshu@192
    from Delhi, Delhi
    Jul 8, 2019
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    Address: 110092

    Dear consumer forum,
    I have consumer durable loan with hdfc bank but the issue is that i paid my all emi with pelanty charges but now hdfc bank demand me a emi of jun19 with pelanty charges so why i have to pay jun19 emi with unnecessary pelanty charges when my loan closed on may19 according to my hdfc bank consumer durable loan statement. They also demand pelanty charges from jan19 to jun19 unnecessarily. So why they demand pelanty charges when they already deduct pelanty charges from my bank a/c. I attached some proofs of payment with bank statement. So please pay your kind attention to resolve this problem asap because they harassed me unnecssarily by there phone calls. Last but not the least i paid downpayment of my phone also.
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      Ragu Raghu
      from Mumbai, Maharashtra
      Jul 7, 2019
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      I am a HDFC bank credit card holder.
      I am not interested about this service and don't want this membership any more. So cancel the membership.
      OneAssist Relationship Number :2822974
      Name :- RAGHAVENDRA M R
      Mobile No. :- [protected]
      Credit Card Number Ending :- 1806
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        M
        Megha Mohan
        from Mumbai, Maharashtra
        Jul 7, 2019
        Resolved
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        Resolved

        I lost my customer id. Its new account tried more than 10 times to talk with customer care executive. Its so bad that bank like hdfc doesn't provide to talk directly to customer care executive. Please make solution to this problem. And i tried to contact with your toll free number ending of 666 there is no option for such issues. Very disappointing
        Aug 13, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 08, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        Amitha
        HDFC Bank Customer Assistance
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          R
          ram2312
          from Noida, Uttar Pradesh
          Jul 7, 2019
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          Address: I Think Techno Campus Building-B Alpha",Office Floor 8 ,Opp. Crompton Greaves Near, Kanjurmarg Station Rd, Kanjurmarg East, Mumbai, Maharashtra 400042

          Hi,

          I was an employee of hdfc securities in the month of march, 2019. I was working with them, and my reporting manager was sameer/ rohit. They two are the most useless people, have no ethics at all. Their other seniors are useless, and give a crap about employees as well as clients.

          I have left the company without informing, but now i will loudge a complaint against few in the police station regarding mental torture as well as harrasment.

          I was in kanjur marg in commodity department, leaving them without informing was the best decision. Worst company, worst management.
          HDFC Securities customer support has been notified about the posted complaint.
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            R
            Rajat Gomez
            from Mumbai, Maharashtra
            Jul 7, 2019
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            Address: Kolkata, West Bengal

            Cancellation of one assist membership
            I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 1645 without my concern on date: 04/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

            Oneassist relationship number:
            2271939
            Name :- rajat manual gomes
            Credit card number ending :- 1645
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Rajat,

            Greetings from OneAssist!!!

            We are sorry to see you go.

            We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

            We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

            Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

            We appreciate your patience in the interim.

            Regards

            Team OneAssist
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              S
              Sunil Guptaa
              from Renukut, Uttar Pradesh
              Jul 7, 2019
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              Address: 470 POLICE LINES LUCKNOW, Lucknow, Uttar Pradesh, 226020

              Sir
              I have already pay total balance but NOC not receive till date...and again to again request please send my credit card NOC on my email I'd.. sunil.[protected]@rediffmail.com or my permanent address ...470 Police Lines Near-IT Chauraha Lucknow 226020

              Thanking you
              With best regards
              SUNIL KUMAR GUPTA
              MOB-[protected]
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                M
                mukeshkhare1985
                from Gurgaon, Haryana
                Jul 7, 2019
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110044

                Dear hdfc officials,

                I am the account holder of hdfc bank with account number: [protected].

                Today when i checked my account via internet banking and i found available balance inr -2, 206.92. I was shocked why it is showing in a negative amount.

                When i investigated the same i found that this account has been changed into normal account and these charges are the monthly non-maintenance charges.

                Sir, it was my salary account (Zero balance account). Why nobody from your side informed me that it has been converted into normal account and rupees 10k is the maintenance amount per month.

                I am not able to pay any single rupees to the bank due to my financial condition. Also, i want to close this account immediately because i am not able to maintain the min. Amount of 10thousand rupees per month.

                Please investigate my request and do the needful to close the account.

                Thank you,

                Mukesh

                [protected]
                Aug 19, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 08, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                -Nadia
                HDFC Bank Customer Assistance
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                  D
                  Dsnaman
                  from Mumbai, Maharashtra
                  Jul 7, 2019
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                  Address: Mankapur chini mills limited Datauli Gonda U.P, A unit of Balrampur chini mills limited., Balrampur, Uttar Pradesh, 271306

                  Dear sir, /Mam,
                  I would like to inform you that i was taken a diner club international
                  HDFC credit card during campaining held at Balrampur chini mills Datauli Gonda U.P. On Feb 2018.
                  Since then i have never used and active this card but i was surprised to see that my CIBIL score was letdawn due to defaulter of this credit cards, your salse representative Mr, Deepak, / Anil ranjan & Mr, nisit Bhardwaj said to me that your credit card Diners Club life time free service but present time i asked your customer service then your customer service representative told me that your card not life time free it is chargable amount 4200rs.
                  whenever i were taken your credit cards that time approx 50 person applied to your credit card service behalf of my opinion but present time all of my friend blame to me. So please seen my application and solved my problem your HDFC bank very popular for honest working i have always touch with you for your bank but i am serprise for this scandal S i hope that you are helping me for this problem please consider my application and requst to you that solced my problem, I am working with an organization which have all corporate account link with HDFC bank but this incidence loss all faith from your bank,
                  i allready mailed to aditya.[protected]@hdfcbank.com & customerservice.[protected]@hdfcbank.com on date 04/07/2018 & 05/07/2018.

                  Card dispatch letter detail as follows
                  Ref; EB69070592 Dated 28/02/2018
                  Card no, 368357xxxx6647
                  Mobile no; [protected]
                  I have contact your branch HDFC bank mankapur as well as Gonda branch to resolve the issue and surrender of this cards but culd not succeeded
                  i request please look in to matter and resolved the issue immediately.
                  Regards,
                  Dharmendra Singh
                  Dy, manager engineering
                  Mankapur chini mills, limited
                  Datauli Gonda U.P. = 271306.
                  A unit of Balrampur chini mills limited.
                  Mob, no. [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jul 07, 2019
                  Updated by Dsnaman
                  Please resolved my problem.
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                    S
                    surendersc
                    from Ahmedabad, Gujarat
                    Jul 7, 2019
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                    personal loan cheque bounce charges

                    Address: Flat no 104, 1st Floor, Sunshine Apartment, Savita Nagar, Rajula - Gujarat, Amreli, Gujarat, 365560

                    Dear Sir,

                    Still my complaint not been shortout by the hdfc bank id-2358187. As per the complaint they are charging cheque bouncing which was already updated through their customer service centre about payment will be made by ifsc but still they charge extra. Plz do the neddful as I want to close the loan account 35100099 by this month by paying the actual pending amount less the charges.

                    Regards,
                    Surender...
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                    L
                    Lintojohn
                    from Perumbavoor, Kerala
                    Jul 6, 2019
                    Resolved
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                    Resolved

                    Address: Idukki, Kerala, 685584

                    Sir,
                    I have one hdfc credit card. (Card no[protected]*) on 7th may i called kerala customer care and told them to cancel my credit card permanently. They told with in 7 days i will get call for confirmation and then it will cancel. But i have not receive any call. Then again i called customer care on 22th may, they told me the same matter, but no result received. Then on 15/06/2019 i sent a closure form to hdfc chennai office regarding this, but till date i dont receive a call or any confirmation message regarding cancel. Please do the needful.

                    Linto john
                    [protected]
                    Aug 11, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 08, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are fully sensitized to your comments expressed with regard to your credit card. We confirm having processed your card closure request for your credit card ending with 3824.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      K
                      Khoirom Sanjay Singh
                      from Imphal, Manipur
                      Jul 6, 2019
                      Resolved
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                      Resolved

                      Address: MG Avenue Thangal Bazaar Imphal Manipur, Imphal East, Manipur, 795001

                      Dear Sir
                      I have been already resigned from HDFC Bank LTD as I'm working as a sales officer with employee code CK 15291 it's almost over one year old and I have been send many mail also but still now I didn't get any response for my full and final settlement so please help me to get my PF
                      and relieving letter

                      Thanks and regards
                      Khoirom Sanjay Singh
                      Aug 9, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 07, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have shared your comments with the concerned team and our HR Team will get in touch with you. For clarification in the interim, please email at Exit.[protected]@hdfcbank.com.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        K
                        krishnamohan1837
                        from Hyderabad, Telangana
                        Jul 6, 2019
                        Resolved
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                        Resolved

                        Dear team

                        I want to change mobile number for my hdfc food plus card bearing no. [protected]. I am unable to login to the prepaid netbanking as i forgot my password and userid.

                        Also forgot password and forgot userid is not working.
                        My original number was [protected] and it has to be updated with [protected].

                        Please contact on krishnamohan. [protected]@gmail.com or [protected] for any queries

                        Regards
                        Krishna
                        [protected]
                        Aug 7, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 07, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        This is in reference to your query on mobile number change for your Food Plus card. 1) We would request you to get in touch with the concerned person from your corporate, which needs to be updated. On receipt of the request from your corporate, the request will get processed. 2) You can also visit the nearest branch and submit a request for change of mobile number. We would request you to please let us know if we can assist you any further. Assuring you of our best services at all times and wishing you a great experience with your FoodPlus card.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          R
                          ravendra chaurasiya
                          from Mumbai, Maharashtra
                          Jul 6, 2019
                          Resolved
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                          Resolved

                          Address: Goregaon, Mumbai City, Maharashtra, 400060

                          Hi higher management\director’s,

                          First of all, i am apologies to disturb you but i need your interference to sort out my issue as i am not getting any response from customer service. I tried my best to reach customer care.

                          I sent mail to [protected]@hdfclife.com 3 days back - no response
                          I sent follow up mail yesterday - no response
                          I tried to take the help from on-line chat - no response
                          I called hdfclife cc hotline number - that guy disconnect the call-in middle of communication.

                          I am reliable customer of hdfc bank since more than 10 years and using multiple services like home loan/credit card/salary account and never had single issue yet.

                          But this time i bought a policy from hdfc life which was my biggest mistake.

                          Issue:- i have bought policy 10-15 days which i want to cancel as after detail analysis i found that did not full fill my expectation. And have provided all the requirement which needed for this cancelation. But not getting any response from cc.

                          So that i am escalating to you, if you are not the concern person please forward this mail to concern team of hdfclife. And also, i am looping to hdfclife support but i am sure i will not get any reply from them.

                          Policy no:[protected]
                          Registered email from where i sent mail: [protected]@gmail.com

                          Regards
                          Ravendra
                          [protected]
                          Aug 12, 2019
                          Complaint marked as Resolved 
                          HDFC Life customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 09, 2019
                          HDFC Life Customer Care's response
                          Hi, kindly inform the customer that the policyholder complaint is already registered by us with SR No. 1-[protected]. Further, the same is being look into and response will be shared with the policyholder.
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                            H
                            Himanshi Nogia
                            from Noida, Uttar Pradesh
                            Jul 6, 2019
                            Resolved
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                            Resolved

                            Address: 138-B Survey No 129, Bhavani nagar opp army camp gate no 2 galpadar, Kutch, Gujarat, 370240

                            I am ex. Employee of hbl global pvt ltd. I joined @ 29 sept 2018. My details furnished below for your kind reference.

                            Now i would like to get my pf settlement. Kindy send me the details of the
                            Same and send the pf settlement application also. And where to send & what are the documents requried. Plz send to my email id

                            My name - himanshi narendra nogia
                            Employee no. - h08558
                            Location worked - gandhidham, gujarat for hdfc bank ltd
                            Date of joining - 29 sept 2018

                            With regards
                            Himanshi nogia
                            [protected]
                            Gandhidham
                            Aug 15, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 06, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected]in the subject of your mail so it'll help us track your e-mail.

                            Amitha
                            HDFC Bank Customer Assistance
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                              R
                              Rakesh Baldha
                              Jul 6, 2019
                              Resolved
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                              Resolved

                              Address: Dhayari, 411041

                              There few charges levied on my account which are unknown and never seen in my life of 12 years hdfc account.

                              Client number 20259987
                              I would like to refund these charges on my account

                              11 jun 2019 amb chrg incl gst for may2019-mir[protected] mir[protected] 11 jun 2019 177.00
                              25 may 2019 sby1612725_net_rnwl 25 may 2019 12.00
                              25 may 2019 jby1572923_net_rnwl 25 may 2019 330.00
                              07 may 2019 amb chrg incl gst for mar2019-mir[protected] mir[protected] 07 may 2019 177.00
                              07 may 2019 amb chrg incl gst for apr2019-mir[protected] mir[protected] 07 may 2019 177.00
                              20 apr 2019 inst-alert chg inc gst jan-mar2019-mir[protected] mir[protected] 20 apr 2019 17.70
                              Aug 6, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 06, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Kindly note that the debts in your account pertain to non-maintenance of Average Monthly Balance in your account, annual premium towards PM Jivan Bima Yojana, PM Suraksha Bima Yojana. In case of any further clarification or assistance, please feel free to visit your account branch or our nearest branch. Kindly visit the following URL to access information for the complete address details of our Branches: http://bit.ly/2VV08Sn.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                J
                                Jayakrishnan0007
                                from Mumbai, Maharashtra
                                Jul 5, 2019
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                                Address: 682313

                                Kindly let me know how xan i give an informatio about hdfc loan defaulter and a fraud who took a loan from mumbai hdfc and absconding now fro there and presently available in kerala. He is doing fraudulent activities preaently. How can an information of this sort can be given to hdfc mumbai for taking necessary action

                                Name :manoj pillai
                                Golden nest appartments
                                Mira road
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jul 05, 2019
                                Updated by Jayakrishnan0007
                                Name of defaulter - Manoj Pillai,
                                Goldem nest appartments, Mira road, mumbai
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                                  Prasanth Chandrabose
                                  from Tirunelveli, Tamil Nadu
                                  Jul 5, 2019
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                                  Address: 42/9,N Block Umapathi manson, kalappatti, Coimbatore, Tamil Nadu, 641014

                                  On 23rd may 2019, suddenly i got message like transaction successfully done for ₹1044.43 with code with mose. I have dropped disputed form in nearest branch which is keeranatham branch, coimbatore itself. They told like within 5 business days it will get resolved.. But i didn't get any response from bank..

                                  Again 23rd june 2019, i got same message like transaction done ₹1043.25 with code with mose. I got surprised.. I have called to customer care service and blocked my card. Got new card. I have paid all outstanding amount on 05th july 2019.

                                  Frequently i'm getting message for otp.. But i didn't share my card details in anywhere.. Even i'm getting otp for transaction for my new card too..
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    R
                                    from Hyderabad, Telangana
                                    Jul 5, 2019
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Telangana

                                    Hello,
                                    Terrible terrible experience with hdfc. I never had such a bad experience with any other banks in india. If this would have been in usa, i would have sued them by now. I recently shifted back from usa and have a salary account with hdfc. I applied for an auto loan which they dragged about documents and verification etc etc for 2.5 weeks which usually shouldn’t take longer than 3 days. Hitech city bank manager sridhar has misleaded me about auto loan approval talking to me everyday for 2 weeks saying “it’s approved, everything is done. You can buy the car in the evening “. I lost 3 weeks of time with hdfc. Later somebody else contacted me from hdfc about auto loan and when i expressed my ultimate dissatisfaction, they checked and told me that my loan was rejected long back and that sridhar has just tried fooling me everyday. I have a proof of his whatsapp messages too in misleading me to believe that actually my loan was almost approved. I dont understand the pleasure of doing this specially when i told them the seriousness and emergency for me to purchase car. I did ask him everyday saying if i should consider other banks. He kept telling me no no mam, it’s done. It’s just matter of 2-3 hrs. He fooled me for 15 days talking in terms of hours. When i understood the truth, he stopped picking up my calls.
                                    2nd case:
                                    I applied for a hdfc credit card. Every alternate day somebody calls me and takes my info and keep telling that they would send somebody for documents and never did it happen.
                                    Shame on hdfc bank to have such people. There’s absolutely no value for customer satisfaction at all.
                                    I would never bank with hdfc again. I am withdrawing my fds and de-activating the account too.
                                    Aug 5, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 05, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please share your Loan Account No., Credit Card Application No., the complete address of the branch along with the registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      R
                                      from Hyderabad, Telangana
                                      Jul 5, 2019
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                                      Address: Hyderabad, Telangana

                                      Hello,
                                      Terrible terrible experience with hdfc. I never had such a bad experience with any other banks in india. If this would have been in usa, i would have sued them by now. I recently shifted back from usa and have a salary account with hdfc. I applied for an auto loan which they dragged about documents and verification etc etc for 2.5 weeks which usually shouldn’t take longer than 3 days. Hitech city bank manager sridhar has misleaded me about auto loan approval talking to me everyday for 2 weeks saying “it’s approved, everything is done. You can buy the car in the evening “. I lost 3 weeks of time with hdfc. Later somebody else contacted me from hdfc about auto loan and when i expressed my ultimate dissatisfaction, they checked and told me that my loan was rejected long back and that sridhar has just tried fooling me everyday. I have a proof of his whatsapp messages too in misleading me to believe that actually my loan is approved. I dont understand the pleasure of doing this specially when i told them the seriousness and emergency for me to purchase car. I did ask him everyday saying if i should consider other banks. He kept telling me no no mam, it’s done. It’s just matter of 2-3 hrs. He fooled me for 15 days talking in terms of hours. When i understood the truth, he stopped picking up my calls.
                                      2nd case:
                                      I applied for a hdfc credit card. Every alternate day somebody calls me and takes my info and kept telling that they would send somebody for documents and never did it happen.
                                      Shame on hdfc bank to have such people. There’s absolutely no value for customer satisfaction at all.
                                      I would never bank with hdfc again. I am withdrawing my fds and de-activating the account too.
                                      HDFC Bank customer support has been notified about the posted complaint.
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