HDFC Bank Complaints & Reviews

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 7131without my concern on date:december2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.-1899

Oneassist relationship number : [protected]
Name :- rakesh kumar
Mobile no. :- [[protected]]
Credit card number ending :- 7131

I have been a customer of HDFC Credit card since 2009 and during these periods being a Govt employee I have been transferred to several places. Recently I've transferred from New Delhi to Bhopal and I've requested for address change by filling up form and dropping it to nearest HDFC ATM. The request for address change have been rejected twice for signature mismatch. Now, in between my new card have also been attempted for delivery at my old address at Delhi which has been returned. Such is the cumbersome procedure to change the address is not at all appreciated by HDFC bank. It took much of effort to connect Customer Care through IVRS and she advised to fill up a form for new signature; attach PAN card and submit to nearest HDFC branch. The signature as appearing in PAN card only will be valid. The point is, PAN card is also obtained appx. 15 years back and the same can't be matched. Request you to kindly look into the issue and help me in updating address.

I hold hdfc life pension champion insurance policy #[protected]Client id:[protected] since 25/06/2010. I have paid all premiums on time including the tenth/final premium on 25/06/2019. I am eligible for annuity from 25/06/2020.

Except reminders for annual premium, i hardly got any service support. Since payment of last payment, i da been complaining about not receiving hard copy of premium receipt, fund value statement and details of annuity options available to me from 25/06/2020. I recd a sms cfming registration of my complaint request # 1-[protected].

I have sent reminders thereafter seeking the requested details. No reply or sign of compliance of my request
Pradip kumar deb
Tel:[protected], mob:[protected]

I was cheated by this company wherein the first years premium was taken for me and my wife... Individually. I paid the premium and post that received no communication from the company for renewal and upon calling them to ask for the renewal process, i was told that both policies have lapsed. There was no intimation from the company on email, phone or message stating that the reminder for renewal was sent and they just cancelled the policy.in the era of digital solutions, i was told by the customer service agent that a letter was sent from hdfc ergo to an address which i left one year back. I want an immediate refund of this amount to me because this is absolutely unfair on their part to cancel the policy on the basis of a letter sent to me which i did not receive in any form. If the intimation itself wasnt received from my end then how can the policy be cancelled. I demand an immediate refund for both policies (Self and wife).

Policy numbers:-
[protected] and[protected]

Dear customer care,

Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account details :
Account number : [protected]
Customer id : 71855911

Transaction details :
Reference number : mir[protected]
Narration : si fail due to insuff bal 280619-mir[protected]
Deducted date : 01 july 2019
Amount : 236

I am waiting for reply.

I am madhu bhandari my husband is expires on[protected], that my husband rajesh kumar bhandari was engaged in the business in the name of mahaveer enterprises and he has taken a CC/OD loan Rs.1500000 property against loan that i pay the full loan with interest of Rs. 1528000, i doing follow up regularly since 1 year the office of HDFC bank mandsaur branch are neither returing back the sale deed of my house nor no dues cretificate i humble request you to personally interfere in this matter and give direction to the concerning officer of HDFC bank mandsaur branch to return back sale deed of my house and issue no dues cretificate

Hi,
AM using HDFC Fastag from last 6 months and even without using Fastag line there is two time debit has been happen. Both time i had use the Army ID card for exception and after that got message for the Fastag charges. Had call to customer care and email multiple time but not got any revert.

Even theses guys are not having any escalation matrix. No one is listing and there decision is final. HDFC is taking your hard earned money free of cost.

I am simply requesting a no-due certificate for my credit card that was settled long back. I just have the card number with me and i have lost my registered mobile number. Even after making repeated requests via mail and post to the cards division in chennai, i don't seem to get any respond from them. Neither do they respond me with anything on phone banking as now the card is supposedly blocked and not active anymore.

I took a hdfc sl progrowth super ii (Policy number:[protected] on 17th September 2013, referenced by my personnel account manager from HDFC bank. Premium amount is 25, 000. After the first premium paid, I received documents with wrong initial. I kept asking through my personnel account manager for years to update the right name. But nothing happened, I decided not pay premium due to poor response and wrong initial on the policy holder details.

I started to receive calls on 2019 informing about IRDA announcement and to process the pending policy before it goes to govt fund. I researched through blogs and found that this is true about unclaimed policies. So after a month, I said ok to process the policy.

There are two options given to me. out of which I took the foreclosure option. To do this we have to pay 50k to change the broker code. This is the first obligation asked by the HDFC life representative. I wasn't happy to pay but I did it at last. So they put me in to a new HDFC life policy (Policy number:[protected].

Ever since I did the blender mistake of paying them, It kept coming since with various reasons and never stopped. They kept promising to pay every month and I am taking a policy on a monthly basis. No proper communication once they get payment for more than 2 weeks. After I got the policy documents I have to force them to tell me the status by doing direct phone calls and whatsup chat. This is the routine for the last 4 months.

So far I took the below policies and the reason told by the representatives are given below.

1. To get NOC - 75, 000 (bharathi axa life elite advantage plan - Policy number:[protected]
2. GST charges - 99, 000 (bharathi axa life elite advantage plan - Policy number:[protected]
3. rtgs charges - 66, 000 (bharathi axa life elite advantage plan - Policy number:[protected]
4. FNF - 53, 000 (Policy number:[protected]

I seriously said I can't pay every month for ridicules reasons to the representatives on June first week. I felt that I would escalate this on the same time through this complaint. But I waited another month that these companies fulfil their words. But I got disappointed another time.

I did as usual all way of pushing them to give me an answer throughout June. Nothing moved. I received the policy document and then the representatives started to give routine answers in chats. Last Friday I got a call who claims that he is from the accounts department of the HDFC life. He checked my account details given. Monday (1st July 2019) I got a call from the same person (who talked on Friday) and he informed me that the payment is not went through. He told me to pay and clear another thing, this time it is service charge of 12.5%, 83k.

This is the breaking point, we had long calls yesterday. They called me today numerous times. I will no longer attend their calls.

What kind of a procedure is this? Which kind of a company ask the client to pay huge money to get the payment? I tried to get answers from the personnel account manager as well, he never spiel a word for the last four months.

Sum assured for me is : 4, 50, 240 from the original policy payment including the bonus given by the company. In addition the new payments I paid (99k + 66k + 53K) will be send to my account as well. This is the proposed payment. So the total now grows to 6, 78, 240. And I am not sure when this is going to come to me.

I have all phone calls recorded, whatsup chats with me. I can give these information to any original HDFC Life superiors.
I strongly told them in the last calls, I won't pay anymore. But still the calls are coming every hour.

I need your intervention to get back my own hard earned money. I have no confidence on the companies both HDFC and HDFC LIFE. Please let me know in case you need any more information and suggest me the next step.

I need an immediate action from the responsible person. If nothing happen then I have no choice, I will making a petition in IRDA complaint system or I will file a suit against the HDFC LIFE.

I am a hdfc bank credit card holder. The bank has debited rs. 1899/- from my credit card number ending with 5935 on date:21/06/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Name :- tilak g
Mobile number:-[protected]
Dob:-28/01/1992
Credit card number ending :- 5935

I have savings account on hdfc bank
LIc has tranxferred my bonus on 27.06.2019 Rs 15, 000
I am going withdraw my account but shocking og mu account showing my account shows negative -2, 31000

Please clear the negative fund and refund the amount

Please note that i applied for hdfc credit card and got reference no : [protected]w3. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]w3 status disapproved. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.

I am a hdfc bank credit card holder. The bank has billed me rs. 1399/- from my credit card number ending with 7818 without my concern for date: 3/07/2019. I am not interested about this service and never used it. I don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Name :- akshat wagadre
Credit card number ending :- 7818

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number
Ending with 4619 without my concern on date:02/07/2019. I am not interested about this service and don't
Want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 2307997
Name :- verender kumar sharma
Mobile no. :- [protected]
Yamuna nagar
Haryana
Pin code 135001

I visited hdfc bank on daily basis, now she had taken signature on closure form & said i will put request for delinking credit card, now almost 2 months gone, still it is pending, i called on daily basis but no body is picking up my call, ms. Aswathy nair had given me line line no. [protected], but this no. Nobody is responding, really i m fed up now by doing so much follow ups for closing the account, each & every employee is giving false commitment, hdfc bank employees are misguiding me from last 6 months, now its too much, i m withdrawing my amount, if you people will charge interest, i will sue you in the court, third class service, pls pls pls guys dont open account in these bank, these people will take your mobile without your consent & will apply for credit card, i have not applied for credit card & even i not recieved any credit card, then these people will make you fool, by saying first you delink credit card then come to us. You people will get cursed by harrassing us like this... Sheet service. U should feel ashamed

Hi

I got hdfc regalia credit card 3 months back with assurance of no charges for the first year. Now they charged me 2500+ 450 gst. I called customer care and raised a complaint. They told some sales team will reach out to me but no one called me. Please revert back me the money so that i will go ahead and cancel the credit card. I do not want to continue with your credit card anymore. I am very unhappy with your services.

My contact number is [protected]
Credit card using: regalia
Let me know if you need more details.

Thanks,
Vikram

Very very disgusting service, again i called customer care they are saying now you need to send letter to chennai branch hdfc warn all of you not open an account with hdfc bank. Or for that matter don't have any kind of dealings with hdfc bank. Do not take any loan from the bank, or get credit card from the bank. Please do not do this or you have to repent. I am having my salary account on hdfc kalyan khadakpada branch, which converted into salary a/c after few months, due to non maintainance of salary every month... For which i
Paid interest also, i visited so many times at your branch for cheque book, but every time they said u
Need to request at atm for cheque book, i have done that also, but i have not recieved any cheque, i m
Working so nobody is present at home,, so i requested them to give me cheque book at branch... Even i
Said i am ready ti fill the form for cheque book request... But she said no... After so many attempts
Now even internet banking is not accepting my request for cheque book.. Even my net banking was not
Working.. One girl from credit card dept. Said i will help you for this she had taken my mobile & on the
Name of help... She said i will also forward the request for credit card... Even i trusted her... Without
My consent she had requested for credit card also... Dento i coperated... But this time... Its too much
Now... I again visited to close my saving account... Your bank people from khadakpada branch said... You
Need to close your credit card first.. Then only i can close your saving bank account... So i forward the
Request to your call centre... They said it will take 10 days... Now this kind of service can we expect
From private bank... Disgusting... I dont want any kind of service from you... Even i am going to put
This on my facebook & social media... So people shouldcome to know about hdfc bank services which they
Are providing to the clients... One south indian girl attended me... Even i am having that account
Closure form with me... Which she had given me back after checking my account... And all girls were
Laughing after that... I really appreciate service of axis bank... They attend clients properly & their
Services are not comparable... You people make us fool... No hard words for you... Please do not open your account in this bank, from last 6 months i am doing follow ups with these people, but every time they are saying we had put an request for deactivating your credit card transaction, disgusting service & theses people dont treat customer properly, is it taking 6 months time to close the account, please take immediate action on these hdfc people.

I've got the below msg.

Dear customer mandate reference no: hdfc××××××××××× issued to citibank n a with value rs. 40000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

I've a personal loan in citi bank but the emi amount is different than the amount mentioned above.

Need suggestions. Pls.

I have an account in hdfc bank, they always deduct some amount of different type of charges, its my biggest mistake that i have open a account in this bank, really hdfc bank is worst bank in india, i think i loss approximately 10000rs. For all different type of charges in it.
Unfortunately i have personal loan from this bank also and credit card. I will change my loan to another bank. They told me that ur deducted money is in pending. If you u consult the bank they return some amount. I approached 3 times the bank but the manager and higher authority is very rude and unsympathetic. I never and ever had experienced this type of bad experience with any other bank.
Dear friends,
We may get same experience in future. Please don't take loan and account from hdfc. You will be charged like anything. You may face same experience as of me.

I applied for credit card 1 week ago and when i track my status it's show in process. My verification is done by hdfc agent and he said that it will be deliver in 3-4 days. How much time it more takes? I filled the form online and submitted all the documents.

Kindly provide me a details.

I am stuck in it. Kindly send me the status as soon as possible.