HDFC Bank Complaints & Reviews

Dear hdfc bank,

Please see the attachment so that you can understand my concern.

@phonepe

I have already word with today your agent from my alternative number [protected] and he did not try to talked with with his team leader why don't know??? And day after before also word with executive support but they are not gave any such information, however i've facing lots of issued. What should i do???

Also he saying there are no senior are available, right now, please call back tomorrow. What is this, this is right way to talked with valuable customer???

I'm still having the concern and the solution which we have proposed is not at all best possible solution from your end. Looking for your response on this, please. Help me with some sort of assistance in reducing cost at least as i cannot wait longer. I have been communicating the same thing to you from the day one that the product is not tempered by anyone. It is a product quality issue. I have been even informed that there will be another engineer coming for the inspection but this has still not done.

I'm happy to escalate it. Can you help with the concern team contact details at least? I'm not getting any proper response from your team.. There are so much of ambiguity in conversation. As stated earlier i have never faced any issues with my other phonepe product. You should be understanding my concern and should be helping me instead of sending the same emails all the time. I'm fade up with the same response all time. What is the best possible solution according to phonepe management. Can you please share that in email. Please do not add any unnecessary statements in it as i know you do not value your customer. I just don't want to talk about phonepe anymore.

Note: — here am sharing my bitter experience with phonepe, to create awareness
About the fraudulent works done by total phonepe team. Please escalated
This matter to senior person as well as audit this call from the internal
And external quality department and waiting for your resolution.

*!*such is the pathetic situation!*

*it's a totally miss managed service that phonepe is giving services also
Totally unsatisfied with the service. I should say these organizations are
Charging money on a regular basis for not giving any facility, they are not
Cooperative. The charges for every damn thing and they are cheating the
Employees, organizations because they don"t think about the customer and
They, are only worried about their quarterly profit.*

Where is the proof that my case has been escalated? I am really struggling
Hard to write up decent words in my email. Because i just see that you guys
Continuously don't give any damn to my request. And from the very
Beginning, i am telling you that you guys are pathetic and *highly
Unprofessional phonepe service team*. I am trying to find my way to
Complain about you in public forum nothing more else.

*what i am looking for against my complaint???*

1. *i would like to file my extreme dissatisfaction with the phonepe
Service. *
2. *what a beautiful solution! *
3. *phonepe management can you please tell me???*

I m still suffering to get the resolution on this. On phonepe side, they
Are providing me daily a new resolution date and ultimately failed to get
Me any information on this. Now it’s a peak of testing my patience level.

*i am writing this email to you regarding your false commitment with phonepe all senior due to logistic issued and i want to full compensation,
Nothing more else. *

In the end, just requesting you to please expedite my concern so that i can
Get some sort of respite.

*my complaints against phonepe team:*
1. Failed to deliver the product within the committed time while placing
The order.
2. Lack of service even after getting 100% money from the customer.
3. The customer was treated in an arrogant way by phonepe executives.

*kindly do needful immediately and as soon as possible and take action
Nothing more else also will be should give best services of valuable
Customer.*

Please escalated this matter to concern department and as soon as possible refund my money as a goodwill gesture and com also nothing more else.

No one can take action on same. Please escalated this matter to concern department and as soon as possible call back my number before 1pm.

Regard’s
Sanjoy khatua

[protected]
[protected]
Sent from samsung j7 smart phone

I received multiple calls purported to be from hdfc life insurance that i had bought a policy no: 23485359 on 23 march 2013 and that i had paid a single premium of rs. 1, 00, 000/- ever since. Since no other premium was paid the policy had been terminated.

Then i received a call from one manish chauhan phone no +91 [protected] telling me that if i bought another policy from hdfc life at an annual premium of rs. 1, 00, 000/- the benefits under the terminated policy could be transferred to the new policy after 90 days.

So, he made me buy another policy online through hdfc site. My credentials and a cancelled cheque were submitted by scanning and sending online, while purchasing the new policy. Luckily, it appears the new policy appears to be genuine. I am able to log on to it and get the details through hdfc life on line chat.

90 days have since elapsed, but no benefit from the old policy have been transferred to the recently bought policy.

I tried checking for the old policy no 23485359 from the site as well as from the branch office of hdfc life. I was categorically told that the said policy did not exist and that this policy no was invalid.
The number given by manish chauhan i. E. +91 [protected] can not be contacted.

Manish chauhan has defrauded my by selling a new policy by luring to transfer the benefits from a policy which was non-existent.

Upon checking the net, i found that manish chauhan has committed the similar fraud with many and has duped several people with this modus operendi.

I have purchased samsung 55nu7100 led smart tv from great eastern company, raja park branch jaipur (Raj) on dated 06.11.18 and the tv was received on 7.11.2018. Hdfc bank desk at great eastern office financed the tv with the offer that rs 9300 cashback will be credited into my account within 90 days. Despite all my 6 installment amount paid & regular pursuing of matter with hdfc officials, samsung dealers & great eastern persons, the cash back has not been credited into my account. I have launched complaint through hdfc bank help line no [protected] on dated 25th july 2019 also vide complaint no mumc-[protected]. I was told that amount will be credited in 7 working days. Although the same was denied stating that the loan was cleared by head office and the officer was valid upto 11.11.2018. It a clear case of fraud advertisement and practice by a reputed bank like hdfc. Pl help in rectifying the matter & provide the cash back amount as per offer. Rajeev jain

I have purchased samsung 55nu7100 led smart tv from great eastern company, raja park branch jaipur (Raj) on dated 06.11.18 and the tv was received on 7.11.2018. Hdfc bank desk at great eastern office financed the tv with the offer that rs 9300 cashback will be credited into my account within 90 days. Despite all my 6 installment amount paid & regular pursuing of matter with hdfc officials, samsung dealers & great eastern persons, the cash back has not been credited into my account. I have launched complaint through hdfc bank help line no [protected] on dated 25th july 2018 also vide complaint no mumc-[protected]. I was told that amount will be credited in 7 working days. Although the same was denied stating that the loan was cleared by head office and the officer was valid upto 11.11.2018. It a clear case of fraud advertisement and practice by a reputed bank like hdfc. Pl help in rectifying the matter & provide the cash back amount as per offer. Rajeev jain

Account/customer id: 65160580
Registered contact details/email id: [protected]/ [protected]@gmail.com

Hi, i have salary account in hdfc 2 years back when i was working at that time. After that i changed company after few months i noticed that bank is charging me for non-maintenance because they didn't consider that company's salary. So then i changed account as per that company.
Now i want to use hdfc account. But my hdfc existed old salary account showing -6369.56 balance.
I filed complaint against that and then hdfc bank representative called me and we had discussion that we can close this account otherwise start it again from scratch. For that he asked me to come to satara on 16th august to meet up with manager. Once i went there, i had discussion with couple of people including manager but they aren’t agree to make it 0 or close it. They want me pay whole amount.
I even tried conveying them rbi rules regarding saving account. But they are not ready to agree, this is ridiculous.
No negative balances in savings accounts: rbi
According to the rbi, if any bank continues to debit charges on a savings account creating a negative balance, customers can approach the banking ombudsman.
https://economictimes.indiatimes.com/news/economy/finance/no-negative-balances-i...⇄
In response to an email sent by toi, hdfc banknse -0.08 % said it “does not allow the balance in a savings account to go negative due to imposition of charges for non-maintenance of minimum balance“. The statement added that there are no charges for reactivation of the account in future. Axis banknse 1.88 % said that it does not accumulate charges for non-maintenance of balance. An icici banknse 0.40 % spokesperson also said that it does not create negative balances in savings accounts

What hdfc said in response to that rule 3 years ago and what they are doing is something else.
I don’t understand why so much of gap when it comes to execution of this rule?

Dear
Hdfc team
The last balance on my hdfc saving account was 113 rs.
Now showing -123 rs and 123 rs hold by bank.
No withdrawal was done by me but in mini statement it is showing 113 rs withdrawal.
My complaints is how can a bank deduct money without any notice and put a amount hold on a customer.

Fyi
Malaya ranjan das
Ac no [protected]

Hi team,

I had approached bank for home loan, but they had denied the application due to my hdfc credit card issue, kindly please do the needful to close the card ending with 609.
I had went to different hdfc branchs from last week to resolve my issue is not resolved, they had verified my account with registerd email id: rajesh. [protected]@cgi.com.

I had sent email to customercare but i did n't get any response or reference id.

Kindly please close the account.

I am using hdfc credit card since 7 years due to financial cruch ( I have lost my job) I couldn't able to pay my bills since 3 months hence could you please help me on the settlement process... I don't want to meet to third parties for settlement I want to process this with hdfc bank only...

Hi sir, i nalamasa Ramesh having loan ref no. 63725884.. i had a false commitment by the bank representative her name is Swetha begumpet branch opposite to shoppers stop. She promised me to provide me personal loan with 12% rate of interest.and went to agreement with the same but when the amont disbursed in my sbi account i was shocked to see that interest rate is 14% instead of 12%.. they have not informed me about this change in the interest rate, , i intially rejected this loan in case they cannot provide loan with only 12% interest. After many grievances, many visits and many hardships in 8 months also, my problem yet not resolved. They simply assigning a grievance addressable member but he is irrresponsive towards the resolving the problem, he simply escaping by giving wrong promises. Please take this case as a challenge to reduce the interest rate to actual interest rate of 12%.

I wanted to settle down my credit card, i am trying to reach-out to customer care but no response. i want this to be done on priority basis. kindly help me with this. as there are so amny hidden charges with the bank. and now when i am trying to get it cleared, no response from the bank side, i wanted this to clear this asap without delay. kindly help me with this.
if i am not getting any solution i wont be responsible and bank will only be responsible for this.

I email for complained regarding my credit card settlement, the issue is i paid only inr 800 less to total settlement amount, bank never ask for that payment during tenure but after three months bank saying that that the settlement is revoke and you have to pay inr 33345. So complained earlier for the same and during complained conversation over email with grievance officer i was communicating with him and she did not responded or even not given any solution. Even i ask for conclusion regarding the settlement and ask for new settlement to conclude and close my card account. But she didn't conclude. At the same time during complaining and conversation for card settlement, my another hdfc bank salary account debited with the amount and told me that this is the recovery by bank. So what is the meaning of complain? So, kindly resolve my issues and give back my money and regenerate settlement amount based on my previous paid amount and differing amount. So i can pay and close my account.

Piease provide as much infomation as possible my policy cancel

There is a fraudulent transaction from my account to a paytm account paytm3024646 which i have not done i want to refund my money the amount is rs.24000. My account number is [protected]. There is no money left i have complained to cybercell, paytm and hdfc bank about the same. Please see to the issue and refund my money

Aditya mann
[protected]

You have automatically debited 3175 inr from my hdfc savings account towards the payment for my hdfc platinum plus credit card on 19 aug 2019. Kindly negotiate the final payment and settlement amount as i have just made a purchase of 400 inr once. You have increased the amount to 3175 by applying late payment fees. I request you to consider the case and reduce the final payable amount to somewhere around 1000. Thanks

Hdfc life debited amount for policy premium after the cancellation of the premium. Policy was cancelled on 27th july and amount of 31, 250 was debited on 9th aug. But they say there is no record of transaction however its there in my cc statement.
I was following up since 3 days but so response.
They don't even respond properly.
They are fraudulent transactions without authentication. Where is the security the my account?
Kindly action

Without any notifiaction my account is debited with 1169 rupees.
Funds on hold
Account number:[protected]*
As on date: 20 aug 2019
Amount held by
Hdfc bank (For mirevenue hold through gefu): ₹1, 169.99.
If this is an irrelavent charge i will take severe action.

Is this the way hdfc will debit the money without notify customers. Worst service

I'm holding hdfc account from last 10 years, from last one year with out my notification several time hdfc bank detected money from account transaction details shows amb charge 700rs, 300rs, many times detected, many other charger without notifying, my account balance showing -6000/-, to maintain hdfc account become very expansive, normal or middle class person can't afford, charges, panalties are changing without user notifications, it very hard to diaject keeping money in account is not garantee that you will get your money back safely forget interest returns

I wanted to close my hdfc bank credit card number [protected] and also wanted to stop receiving calls from hdfc bank. I tried reaching customer care but it didn't helped though. So i want you to help me to close my hdfc credit card. Also everyday i am receiving unnecessary calls from bank and i don't want them to call me. Please check this asap.

I am samjhana subba from singtam and i am a account holder of hdfc bank, i was trying to withdraw rs 3500 from hdfc atm no cash come out but money 3500 hundred was deducted on the date of 03/08/19. Many times i complain to hdfc bank they said to wait for again again and today 20 19 days completed but no reverse on my account, this is not possible to go again and again there because i am an employee...

I have full payment hdfc credit card but have not received credit card NOC, I have multiple time contact bank and agency but not comfortable answer.my credit card no is [protected],
my register mobile no[protected]
my register mail is: [protected]@gmail.com
Regards,
Kishan Makhecha
[protected]