Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32896
Resolved
18416
Unresolved
14480
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 692

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Advocate738
from Delhi, Delhi
Jun 28, 2019
Report
Copy

Address: New Delhi, Delhi, 110078

I, ashok yadav, advocate has received a call from your legal cell the caller has not disclosed his name mob no is [protected], and used un - parliamentary language in a threatening tone please initiate action against the caller, i am not a account holder in your bank plz confirm the action initated aganst the caller, i have already made the police complaint to the police oficial at police post sector-10, new delhi, in this regards, thanking you!
(Ashok yadav)
Advocate
Mob-[protected]
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kashyap D Patel
    from Daman, Daman and Diu
    Jun 28, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: c.g road, Ahmedabad, Gujarat

    Today on 28/06/19 i received 4 calls offering me for new life time free hdfc credit card. On first call i told them that i already have hdfc credit card but then also they called me again and asked for information of which banks credit cards u have whats the limit which is the oldest one.
    But i dint gave further information as i thought of fraud call.
    On last call i scolded they then they started abusing me and gave me threat to hit me. And i came to know that they have all of my details like name, address etc.
    So just worried that is hdfc hiring such agency? Who hares and give threat to their customers
    If so then have to stop using hdfc bank.
    And if not than hdfc should look into the matter and stop such agencies
    The number from which i recieved call was [protected] and [protected] and they named the agency as prime solution ahmedabad
    Aug 5, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 29, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We deeply regret the inconvenience caused. This call may have been made to you by a Third Party with malicious intent and we request you not to respond to any such calls received by you. Having said this, we request you to visit the following URL for register your mobile number /e-mail id for stop receiving marketing offers calls. https://bit.ly/2mOoIIt. It takes approximately 45 days to be in effect across all products. We regret the inconvenience caused to you in this regard.

    -Nadia
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      rohit2019
      from Mumbai, Maharashtra
      Jun 28, 2019
      Report
      Copy

      Address: 110095

      I was using hdfc jumbo loan **4054 and mr. hridesh([protected]) visit my with one clerk from vikas puri branch and he is said he is a banker and I've doubt on this persons he is a fraud person.

      1st visit(21 june)- I've discussed about settlement they denied for settlement and my loan amount disclouser to third party like neighbor.
      2nd visit(24-june)- on that time they denied discuss with me and discuss my mother and pressurize and also misbehave for make payment immediately.
      after that i'll go police station for f.i.r on that time they denied they didn't visit my home.
      3rd visit(26-june)- today they pressurize my mother and shout on my mother for payment and also they physical harassment me for make payment outside bank and one person take payment from my mother without inform me and go to the bank fund my jumbo loan account and they stop me for this thing outside the bank because i want settlements i don't have any job so i need settlement.
      they give me this threaten word i don't want your settlement and i want settlements my jumbo loan account 50000 rs. with 12 month tenure emi.
      so please settle my loan ASAP and stop home visit and only allow calls
      please take care of it. and take legal actions against him.
      please find all call recording and listen.
      +2 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 28, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      With regards to your credit card, we request you to contact our Debt manager at Delhi[protected]/66668102.

      -Nadia
      HDFC Bank Customer Assistance
      Jun 29, 2019
      Updated by rohit2019
      no. always busy
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Ravish@2711
        from Malegaon, Maharashtra
        Jun 28, 2019
        Resolved
        Report
        Copy
        Resolved

        Hi my name is ravish chitalia I have used credit card of HDFC bank from last 8 year I make my payment regularly but suddenly my financial condition has gone down I become bank courapt my business has closed down I don't have job I can't pay dues right now my CIBIL get very low no banks give loan now I request hdfc recovery agent give me sum Time if I get extra money then vl pay dues but hdfc agent calling my family friends for payment now I am no more in social standing also all my friends family know my condition I requested not to call. My family friends and other but then to they called again again now I am no where bcoz of HDFC agent
        No onces give me loans no social respect pls Stop doing harrsment nothing left in my Life now bcoz of HDFC bank my email id is chitaliaravish
        Jul 29, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 28, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Manoj
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ravi Hugar
          Jun 28, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: Mumbai City, Maharashtra, 400093

          Hi people,
          I humbly warn to you to not buy any term plan from hdfc, sharing my personal experience.
          While i inquired about the plan on their website, just after a minute call started coming to buy, since i was sure which plan i want to buy i went ahead and made the payment.
          Now the pain starts, once i made the payment it was a dead silence from hdfc, no one called me up to confirm my application and the way ahead.
          I tried calling customer service, but they kept me forwarding to medical team, then sales team, then documentation team, then underwriting team etc etc.
          After around 50 calls to hdfc, my medical test was scheduled. And the biggest joke, i got a call from some doctor saying that you are scheduled for checkup at home. I said thank god, but but but, the next day i was expecting home visit for the test, i kept waiting for the medical test guys to come home at 9, i started calling them but on the contrary they were disconnecting my calls, i tried till 1 pm but no one picked up my phone, my office schedule was wasted. No i have cancelled the policy and seek refund.
          I tried calling hdfc life then, they kept on giving excuses one after another. I spoke to around 15 guys from my office every one of them have faced issues with hdfc life.

          Please don't but it.
          Aug 5, 2019
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
          Verified Support
          Jun 28, 2019
          HDFC Life Customer Care's response
          Hi, kindly inform the customer to address any unresolved concern of policyholder write to us at [protected]@hdfclife.com from registered email id.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Prateek K R
            from Hyderabad, Telangana
            Jun 28, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: 560070

            I swiped my debit card at a pos (Anjappar) on 27/10/2018 for 524 rupees and received a debit message confirming the debit. After 20 days, on 17/11/2018 this amount was reversed to me from the same pos (Anjappar).

            On the same day (17/11/2018), i was debited 999 rupees that i did not authorize. This transaction was marked as mctf to anjappar.

            I have made 8 calls to hdfc's ivr (About an hour on each call) but it has not been resolved. Since the ivr proved useless, i visited my home branch at k r road, bengaluru and the staff did not help me at all.

            Attached is a picture of statement for ref.

            What is the best way to get my money reversed?

            A/c no.: shown in the image attached,
            A/c holder: prateek k r
            +1 photos
            Nov 9, 2019
            Complaint marked as Resolved 
            I said I'll go to Banking Ombudsman and they resolved the issue in no time.
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 28, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            Our bank official Mr. Mohammed has already contacted you on 16/05/2019 and informed you the details of said transaction. For further clarification, you may write to us at [protected]@hdfcbank.com.

            -Zubin
            HDFC Bank Customer Assistance
            Jun 29, 2019
            Updated by Prateek K R
            I have not received any calls from Mr. Mohammed. Please re-check your records. Besides, calling and informing is not the solution. I have NOT authorised this transaction and the money is still NOT reversed.

            If you do not reverse the money, I will take this to the Ombudsman. I am no going to write to you on your e-mail. Call me.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sayali Kankate
              from Noida, Uttar Pradesh
              Jun 28, 2019
              Resolved
              Report
              Copy
              Resolved

              Hi had made 2 orders on myntra, it is processed from myntra and i got message from hdfc and phone pay that amount is credited/reversed. This is the second time happened to me.

              Below are the messages which i received-

              Your refund of amount rs.323.1 has been initiated by myntra. It will be transferred to your original payment mode within 9 working days.

              But this amount is also not credited yet

              Ur transaction on hdfc bank debit/atm card ending 8087 for rs. 681.38 has been credited/reversed by myntra1291349 on[protected]:20:53:28
              +2 photos
              Jul 29, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 28, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We note that our team has replied to you on email vide email Interaction ID:[protected] on June 26, 2019. In case of any further clarification or assistance, please feel free to reply to us on email.

              -Nadia
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vasudev Barve
                from Bengaluru, Karnataka
                Jun 28, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: Talavane Bhatvadi, 416513

                I am regular customer of HDFC since last 9 years
                yesterday i received message on mobile that " you have withdrawn 3000 via debit card and so and so..."
                i immediately checked my account statement on mobile and found that message was true as someone had withdrawn 3000 rupees in andheri using my card.
                immediately blocked my card. i am surprised how can this be possible as i have my card physically with me.
                how to find out this fraud? how to get money back? should i do police complain?
                Jul 30, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 28, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
                Verified Support
                Jun 28, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
                Please send credit card statement to my mail address so as to pay credit card payment
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  from Delhi, Delhi
                  Jun 27, 2019
                  Report
                  Copy

                  Staff behaving very rude and un polite speech. Facing issue with customer care and raised complaint. But no response and no action taken. Playing with my time.. Simply calling and asking for loans..
                  They are very lazy and not answering my call for few times.. Putting my call in hold for more than 10 mins... Wasted my time customer not even talk to me.
                  Inaccurate info given and spoken very iimpolite way... In reverse giving warnings to me.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Navjotg6
                    from Mumbai, Maharashtra
                    Jun 27, 2019
                    Report
                    Copy

                    Address: 143301

                    Hello sir,

                    I was asked to pay hdfc bank credit card payment in full so i have paid it but now I have checked my cibil my credit status for your card is written off which badly effect my credit score please change it to closed account.

                    I have applied for bank loan and if the cibil didn't get change I will face large sum of loss.

                    Best Regards

                    Navjot singh gill
                    Mobile no [protected]
                    My card number[protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Krishan Jha
                      from Ludhiana, Punjab
                      Jun 27, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 74-33feet road ramnagar Ludhiana Mundia kahan, Ludhiana, Punjab, 141015

                      Today dated 27.07.2019 we have found call from hdfc issued credit card of my name and card used 1 lac rupess but we have not found card. Caller said me civil will be disturbed
                      I want to cause on hdfc how it will issued card to without my permission without verification without check my contact no which have in bank my document is licked and bank issued card to another kind person cheating us
                      Please registerd my complain and enquire who will cheating. We will no pay single rupees to bank.
                      Jul 28, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 27, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. We will assist you better.

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        raghuvar1234
                        from New Delhi, Delhi
                        Jun 27, 2019
                        Report
                        Copy

                        Address: New Delhi, Delhi, 110096

                        I got call from hdfc and selling policy stating that if i will take hdfc life insurance policy same day they will give me one more medical policy of hdfc ergo covering 5lac cover yearly absolutely free with hdfc life policy.
                        I did this policy on 4th april 2019 and and after that i did not received any document of hdfc ergo policy. I got the policy document soft copy for hdfc life only also all the benefits told for hdfc life also wrong which he told me during call.
                        Now when ever i calling person for hdfc ergo document and he always make excuse.
                        It looks like hdfc cheating with his customer by making fake promises. Only want to collect money from people.
                        HDFC Life customer support has been notified about the posted complaint.
                        Jun 27, 2019
                        Updated by raghuvar1234
                        My policy number- Policy No.: 21409314
                        Name - Raghuvar Singh Visht
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Ramyarami
                          from Perundurai, Tamil Nadu
                          Jun 27, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          complaints regards to ashish securities mandate

                          Dear sir/madam,

                          This is ramya. R, i am receiving the below message i am not sure this message is fraud or not. I have not placed any application to process. Kindly check and inform as soon as

                          Dear customer mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 12500.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your...
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy
                          G
                          Gaurav Bhamre
                          from Mumbai, Maharashtra
                          Jun 27, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 103/5 Grand Khatri, Ram Nagar, Appte Wade, 400071

                          I'm Using HDFC Credit card. I found that without any intimation you have activated one assist membership and deducted the amount 1399/- from my credit card without my permission on 25th June 2019.

                          Kindly cancel this plan and request you to refund the amount of Rs 1399/- . Please deactivate ONE ASSIST membership & refund me all the deducted amount.
                          This is unacceptable that you deduct amount on name of one assist MFEE without customer's info. If it will happens again then i will cancel my credit card.

                          Kindly refund in my credit card account.

                          Gaurav Bhamre,
                          [protected]
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Gaurav,

                          Greetings from OneAssist!!!

                          We regret any inconvenience caused to you.

                          We are unable to locate your account using the given mobile number as it's protected. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

                          Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                          Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                          Looking forward to hear from you.

                          Regards

                          Team OneAssist
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nishita Malpani
                            from Mangalore, Karnataka
                            Jun 27, 2019
                            Feb 25, 2024
                            This thread was updated on Feb 25, 2024
                            Resolved
                            Report
                            Copy
                            Resolved

                            Dear sir,

                            From past 5years your bank executives calling from differert numbers and asking for mr. Amar narayan

                            I (Nishita malpani) am using this number ([protected]) more than 6 years and i dont know who is amar narayan

                            Your executives without cross checking customer details first provide credit cards than torture innocent peoples.

                            And for your kind information i dont have account in your bank

                            [protected] it's your bangalore branch number, from many days i am getting tortured mentally

                            If i receive another call from hdfc bank for same, will rise a complaint in consumer court

                            Hope you understand my concern sir and look into this matter

                            Thanking you,
                            Regards,
                            Nishita malpani
                            [protected]
                            Jul 30, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 29, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                            -Nadia
                            HDFC Bank Customer Assistance
                            Hi,
                            Hi,
                            I have booked the tickets on 27th April of pnr no([protected]) and 23rd April of pnr no([protected]) and ([protected])
                            and I cancelled all the 3 tickets on 16th may. But till now money is not refunded.please solve this issue immediately.
                            Not resolved from past 12years, still receiving minimum 10 calls per days
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              srinivasan19091986
                              from Delhi, Delhi
                              Jun 27, 2019
                              Report
                              Copy

                              Dear sir,

                              I had availed home loan from hdfc hfl in the year 2016. They said i need to give stamp paper worth rs 22500 for doing modt registration and i had given the same to the bank officials. When the house documents were registered, the stamp paper was not released for modt registration. I requested several times by sending emails and calling them but till not the stamp paper is not released. They are now saying it may be with the builder and although its not my duty to check with the builder, i had checked with the builder and they too confirmed that the stamp paper is not with them. Could you please help me in getting the stamp paper released at the earliest so that i can do modt registration.

                              My loan account number is:[protected]

                              Thanks,
                              Srinivasan
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Aazam Koser
                                from Indore, Madhya Pradesh
                                Jun 27, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 40, Ali Colony, Khajrana, Indore, Madhya Pradesh, 452016

                                Fraudulent people contacted me and made me file for the platinum card. I agreed but not to be hung around like this. Its been 3 weeks plus since they have started the processing.

                                The tracker always comes blank. This is very suspicious and embarassing for a private bank to behave in this manner.

                                When I track on the website it comes up empty. Not even disapproved, just blank. Nobody wants to help on the customer care either.

                                [protected]@gmail.com
                                Ref- 19F[protected]W6
                                Aug 12, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 29, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                -Nadia
                                HDFC Bank Customer Assistance.
                                Now I received an email stating that I was tried by people but could not reach me to gather office details.

                                Last Monday someone contacted me and got to my home and then called again. He did his investigation and took some pictures.

                                He had no issues getting me on my number.

                                Plus I receive sms notification for any missed call alerts. I was not contacted by anyone.

                                Yet on top of it all. All the required information was already submitted to the agent that helped me fill up the application.

                                Can you people stop lying please? Instead of pretending it's my fault can you admit the failure of your administration that I applied almost a month ago officially and yet no communication has come on my application.

                                Email said in the end don't reply so can't communicate with that fellow either. What great customer service.

                                credit card application processing - Comment #3471622 - Image #0
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shailaja Manne
                                  from Pune, Maharashtra
                                  Jun 27, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Hi,

                                  I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. And also my old card has balance money in that account.

                                  Could you please transfer the amount in the new card. I am waiting for you response.

                                  The food card number is : [protected]

                                  Please resolve this matter asap.

                                  I need to update my new card number in my company portal to get the new amount to credit in the card.
                                  Jul 30, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 28, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We confirm our branch official Mr. Kiran Raul has sent you an e-mail to assist you with your query on[protected]: 48. For any further assistance request, you to write back on the same email.

                                  -Zubin
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sanjivkumarsky
                                    from Surat, Gujarat
                                    Jun 27, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 207/1Astral House,B/h Rajpath Club,Off S.G.Highway, Ahmedabad, Gujarat, 380059

                                    Hi,

                                    I have a personal lone no 58568607 and payment due date is 7-june-19. My emi payment paid on time 7-jun-2019 towards my personal loan. The bank is still harassing me by sending payment overdue amount of rs. 649 remains pendings towards fees and charges reminders via sms on 15-jun-19.

                                    I have prof payment details and prof of enough amount availabel in my a/c at 7-jun-19 at 3.08 pm (Attached detail also)

                                    So kindly remove outstanding or late service charges and fees free amount of rs. 649

                                    Lone agreement number :[protected]
                                    Name :- sanjiv kumar
                                    Mo no :- [protected]
                                    Email id:[protected]@gmail.com
                                    A/c:- xxxx3852
                                    +3 photos
                                    Jul 20, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Ronald kerketta
                                      from Bhubaneshwar, Odisha
                                      Jun 27, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      For your kind information rs 1899 has been debited without my concern from my credit card, card number 4893 xxxx xxxx 0536. I request you to refund rs 1899 to my account and de-register me from one assist membership. I tried the number[protected] to contact unfortunately it is dead.

                                      One assist membership number: n/a
                                      Name: ronald
                                      Card number ending: 0536
                                      +1 photos
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Ronald,

                                      Greetings from OneAssist!!!

                                      We are sorry to see you go.

                                      We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                                      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                                      We appreciate your patience in the interim.

                                      Regards

                                      Team OneAssist
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit