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HDFC Bank Complaints & Reviews

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Updated: Oct 4, 2026
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R
Rab28
from Delhi, Delhi
Jul 11, 2019
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Address: Bangalore, 560032

This is in regards to the personal loan with ref no. 69437660 applied in July...As per the hdfc loan tracker it's approved on 5th July 2019 and the cheques were collected on the same day. It's been 6 days and the money isn't credited yet . Tried calling the executive who collected the documents but she is not receiving.. HDFC Bank customer care says they can see the status as Approved but nothing beyond this and was informed to contact the same person who collected the documents.

Emailed hdfc bank at [protected]@hdfc.com but they didn't revert as well... How can the bank keep customers lurking without any update on the status?
HDFC Bank customer support has been notified about the posted complaint.
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    Megha sree
    from Bengaluru, Karnataka
    Jul 11, 2019
    Resolved
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    Resolved

    Address: Bangalore, Karnataka

    Dear sir,

    I am megha sree c r with credit card ending number 0295 and relationship number 7466321. On july 1st i received call from hdfc credit card and got the information regarding one assist. As per the received information there will be life long free service and no maintenance/tax services. By considering this i accepted one assist membership.
    But when i go through google i came to know that there is no such kind of services for one assist membership.
    As am not interested with this service i would like to cancel one assist membership. So kindly request you to cancel it as soon as possible.

    Oneassist relationship number :7466321
    Name :- megha sree c r
    Credit card number ending :- 0295

    Thanking you
    Aug 7, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Megha,

    Greetings from OneAssist!!!

    We are sorry to see you go.

    We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

    We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

    Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

    We appreciate your patience in the interim.

    Regards

    Team OneAssist
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      S
      sekargayathri
      from Thiruvarur, Tamil Nadu
      Jul 11, 2019
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu

      Hi,

      I have lost my food card on 10/07/2019.

      I have balance in that card.

      Hdfc food card activated before 3 years.

      Is there is any way i can get new card along with the balance exist in the old card.

      Please block the old card if possible

      Appreciating your support!!!

      Please reach me over my email:
      Gayathri. [protected]@tcs.com
      Aug 12, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 11, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please share your Food Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        U
        umaplastic lodha
        from Sheoganj, Rajasthan
        Jul 11, 2019
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        Address: F-31 1 ST PHSE BASNI, Jodhpur, Rajasthan, 342001

        Curently i am using HDFC BANK CREDIT CARD DINNER CLUB INTERNATIONAL CARD which is not working from last 15 days .
        we are unable to make any online transaction not physical transaction .
        Card is not being accepted and transactions are geeting declinded.

        Your help would be apreciated
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          V
          Vidisha Chavan
          from Mumbai, Maharashtra
          Jul 11, 2019
          Resolved
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          Resolved

          I had paid my total outstanding of my hdfc credit card on 12th jun 2019
          But not receive any acknowledgement for same and still in cibil shows my negative balance, i had contact with hdfc customer care many time but did't get any positive response for same. Now in cibil showing my negative balnce, which is i had paid already. My husband visited to hdfc credit card back office which is located in andheri but they are not going to give any proper response.
          Aug 13, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 11, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We request you to share your complete concern, along with the last four digits of your Credit Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Anay
          HDFC Bank Customer
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            D
            dp#
            from Mumbai, Maharashtra
            Jul 11, 2019
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra

            I have been charged finance charges for past two months i. E may 2019 and june 2019. I have been paying credit card bill timely and u can check my past records. I didnt received any bill and hence culdnt pay may month bill on time.. Seeing our healthy relations i asked to reverse the finace charges of rs 3687 and igst of rs 663 in the next bill, still havnt received and again finance charge of rs 3219 is levied in june 2019. I even called on customer care to reverse the amount and even sent email to the manager stil my charges arent reversed. Now i am trying to contact customer services bt unable to do so.. Kindly reverse my finance charges for past 2 months of rs 4350 (Incl igst) and rs 3219 plus igst applicable for may 19 and june 19 respectively in the next bill of july 2019. Your help would be appreciated.
            Aug 12, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 11, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete Charges details, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
            Verified Support
            Jul 11, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We have reviewed your comments expressed and request you to share with us your Card no, issue details with your contact number at [protected]@hdfcbank.com to enable us to assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Anay
            HDFC Bank Customer Assistance
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              J
              JayantChauhan
              from Mumbai, Maharashtra
              Jul 11, 2019
              Resolved
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              Resolved

              Address: Kla Chamunda Nagar St 1, Near Mahadev Provision Store, Mayani Nagar, Raj Nagar Road, Rajkot, Gujarat, 360004

              Hi,

              I have opened my hdfc bank account when i was doing a job in one company at rajkot. At that time i told that we are giving you this account in free also opened that account in 0 rs. When i left a job due to company closer i was not getting a salary in that account. Now they have started a deduction every month. I was out of india for a few months and when i returned i got a message that you have to give some money because of your account balance in minus. I also contacted the bank they told me to give account closer form at the nearest branch. When i visited the nearest branch i was amazed they told me you have to visit your home branch also have to pay 700 rs for account closure. Why?? I opened my account in free now when i want to quit i have to give money. Why?? I told them you just accept my form here and inform my home branch because now i am 400 km away from my home branch. How should i go and do it at my home branch? I also submitted my account closer form also informed my bank local guy to close my account also sent written email. Still, i got the message today that i have to pay 600 rs more to close my account. When i have done some research these people have done the same thing with too many other people. Here i am attaching my account closer form also. So you people aware of this bank.

              I have these details that saving account have no any rule to do negative balance.

              https://www.quora.com/I-did-not-maintain-the-minimum-balance-in-HDFC-and-now-my-...⇄

              https://economictimes.indiatimes.com/news/economy/finance/no-negative-balances-i...⇄

              https://www.quora.com/What-are-the-RBI-rules-of-closing-a-bank-account-with-nega...⇄

              You can contact me on
              [protected]@gmail.com
              +[protected]
              Aug 17, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 12, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We understand you have couriered the account closure form to branch. Our branch will close your account on receipt of the form. For further update you may contact Mr. Jignesh Kankrecha on [protected].

              -Nadia
              HDFC Bank Customer Assistance
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                V
                veeru1984
                from Jammu, Jammu and Kashmir
                Jul 10, 2019
                Resolved
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                Resolved

                Address: una road amb hp 177203, Una, Himachal Pradesh

                Dear sir
                I have done request and submit closer account form in hdfc amb branch but he did n, t close my account since last 1 year request you to kindly take action against bank and back my money and charges of non maintenance otherwise i will complaint to rbi
                Name : varinder kumar
                Account no. [protected]
                Ifsc code : hdfc0002899
                Contact [protected]
                Aug 16, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 11, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                Kindly write to [protected]@hdfcbank.com mentioning the account number, acknowledgment of closure request submitted and complete branch address (from below URL) where the request was submitted to enable us to check: https://bit.ly/2Hqff0y

                -Nadia
                HDFC Bank Customer Assistance
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                  S
                  Sridhar Sangem
                  from Hyderabad, Telangana
                  Jul 10, 2019
                  Resolved
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                  Resolved

                  Address: 2-2-647/245, Srinivasa Nagar, Hyderabad, Andhra Pradesh, 500013

                  Harassment by the recovery department!
                  I & My family Members receiving threatening calls from HDFC Bank, Hyderabad ( Begumpet ) from Ms. ChandraShekhar

                  My financial situation was very bad so I could not pay the credit card bill
                  However, I have lost jobs since January 2019 and my financial condition has been very bad since then
                  The recovery agents doing very wrong with all my family members every time called and harassing please take some action.
                  .
                  Aug 10, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 10, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Anay
                  HDFC Bank Customer Assistance
                  Aug 25, 2019
                  Updated by Sridhar Sangem
                  Card No1. [protected]
                  Mob No [protected]

                  Card No 2. 517635XXXXXX1340
                  Mob No [protected]
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                    N
                    Neha Mulchandani
                    Jul 10, 2019
                    Resolved
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                    Resolved

                    Address: Neelkanth Residency, Opp. Mother Dairy, Gandhinagar, Gujarat, 382428

                    I received the following sms today:

                    "Dear Customer Mandate reference no: HDFC[protected] issued to HDFCLTD with value Rs. 25986.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch."

                    I am unaware about this service. I have not registered in any kind of mandate. Also, I have read a similar complaints on the complaints forum. Please help and stop such activities.
                    Aug 21, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 11, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      P
                      parasone
                      from Indore, Madhya Pradesh
                      Jul 10, 2019
                      Resolved
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                      Resolved

                      Sir,

                      I had joined Hdfc bank as PBA on 26/05/2016 and served Upto 26/12/2107.I left the job due to critical medical conditions in my family.

                      I have been a loyal & hard working employee of Hdfc bank for the past 1.5 years and have fulfilled my responsibilities despite personal challenges.

                      Request you to send me the relieving letter. My employee code is P11752.

                      Regards,

                      Paras Rajdev
                      Aug 10, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 10, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We request you to write to exit.[protected]@hdfcbank.com for any further assistance/clarification on your FNN and we shall be glad to assist you.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        D
                        ds83
                        from Delhi, Delhi
                        Jul 11, 2019
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                        Address: TEH-PISANGAN, Ajmer, Rajasthan, 305207

                        Hi,
                        i want to my car loan statement ...A/c no.-:52413979, so pls request for u ...Urgent need of statement.I'm also contect to hdfc bank employee for statement but no response.Bcz i need personal loan by other bank so he want to statement for chk my repayment schedule.
                        My cont.No-:[protected]
                        ajmer

                        already two time sent complaint mail...But nooooo...
                        My mail id-:dilipsingh.[protected]@stfc.In

                        thank you
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jul 12, 2019
                        Updated by ds83
                        Dear team,
                        I m again login complaint bcz no response yet while i have submit 2 to 3 time complaint for my car loan statement.Bank sides no call no email noooo

                        my cont.no-[protected]
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                          A
                          abhishekgehlot9167415407
                          from Mumbai, Maharashtra
                          Jul 10, 2019
                          Resolved
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                          Resolved

                          Address: gf-45 fashion street , arpan complex deluxe char rasta nizampura opp bank of baroda, Vadodara, Gujarat, 390002

                          25days before i opened current account on the name of fashionstreets in nizampura branch vadodara they provide me mosambee within 3-4 days but everytime whenever called for kit or account details they replied it will be done within 3 days still not recieve any kind of feedback from nizampura branch and they just give bad excuse like someone died and all kind of # one person name is vanraj who came with senior and take all details even i gave cheque in which money is debited from my account
                          Aug 10, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 10, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Let us look into it for you. Please share your Account No. with registered contact info, the complete address of the branch & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
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                            D
                            ds83
                            from Delhi, Delhi
                            Jul 10, 2019
                            Resolved
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                            Resolved

                            Address: TEH-PISANGAN, Ajmer, Rajasthan, 305207

                            Hi,
                            My name is dilip singh rathore... Cont. No-:[protected]... I closed the hdfc bank credit card account from 08.11.2018, but excess rupees 549 depositing in this account, so please suggest me how to getting again my money. My last transction date-05/11/2018 and opened date 16/12/2017. This account by hdfc bank ajmer but account close by kekri (Ajmer) hdfc branch.
                            Aug 12, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 10, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have reviewed your comments expressed regarding the refund of excess balance and request you to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the below URL. http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking?ifn=no

                            HDFC Bank Customer Assistance
                            Zubin.
                            Amount not credited to bank of Baroda
                            My noc latter not received bank not responding 22 day 5 time call bat not responding bank
                            Niraj0086's reply, Jul 4, 2019
                            My noc latter not received bank not responding 22 day 5 time call bat not responding bank
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                              M
                              manju92076
                              from Mumbai, Maharashtra
                              Jul 10, 2019
                              Resolved
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                              Resolved

                              Hi there,

                              I received an sms today and i dont know what it is talking about.

                              "dear customer mandate reference no: hdfd[protected] issued to hdfcltd with value of rs. 24706 and frequency mnth is received today for processing incase of any issue please get in touch with your branch"

                              God knows what the msg is about. My monthly mandate deduction is not yet started (The first month interest is already paid through cheque and for next month emi i've given pdc) not sure why the extra amount is hitting here

                              When my load amount is 6l as of now, pdc for next month emi is already given
                              Aug 12, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 10, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              You are requested to visit your account branch or our nearest branch along with the message received by you to check further. In case the mandate has not been an issue by you, kindly place a request at the branch for cancellation of the mandate. Kindly visit the following URL to access information for the complete address details of our Branches: https://bit.ly/1FVOjPE

                              -Nadia
                              HDFC Bank Customer Assistance
                              I understand i have to go to my branch, but with the information I have provided can't you find the details...
                              Visiting branch for every now and often is not feasible. That is the reason we lodge complaint on forums like this.
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                                A
                                aracs
                                from Bengaluru, Karnataka
                                Jul 10, 2019
                                Resolved
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                                Resolved

                                Address: 560076

                                Name: abhishek soni
                                Vehicle number: mh31ek 7102
                                Application reference number: hfr169969
                                Applied on 29/06/2019

                                I have not received my fastag wallet id or the 'welcome email' which contains my account details. I am unablel to login or recharge my fastag account because i do not have my account details. The customer service does not respond on the phone numbers mentioned on the website and no email id is mentioned where i can raise a complaint or have a conversation with them. And i have paid inr 500 for this to hdfc bank.
                                Aug 15, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 11, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have responded to you via email on your registered email ID vide reference number[protected] mentioning Fastag details. You may contact Fastag team at[protected] in case of any clarification or assistance.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  A
                                  from Bengaluru, Karnataka
                                  Jul 10, 2019
                                  Resolved
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                                  Resolved

                                  Address: B-22303, Nikoo Homes, Bhartiya city, 560064

                                  My name is amba lal dhaker. A kind of fraud has been done with me by hdfc life insurance company. Policy details is as
                                  Policy no.: 21097373, plan: hdfc life sanchay, uin: 101n097v06
                                  A guy name pradeep and his colleague swathi called me regarding the hdfc sanchaya policy on behalf of hdfc life. During the conversation they said if you will pursue this policy, we will be proving a additional medical insurance to you and your family worth of 4 lack per anum till you are paying the premium for this policy without any additional coast.5 month ago i took the policy of premium 50, 000 per year on the name of "lalita dhaker". But didn't get the medical insurance policy till now. I called them so many times, but did get any satisfactory answer. Always they are saying you will receive the policy documents in next 15 days. So it is requested to you to please take some strong actions against this company "hdfc life" and these type peoples of the company.

                                  Thank you.
                                  Ambalal
                                  Aug 22, 2019
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 16, 2019
                                  HDFC Life Customer Care's response
                                  Hi, kindly inform the customer that the case is registered with us SR No. 1-[protected] and the same is being investigated. Post investigation response will be shared to policyholder.
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                                    S
                                    Saini Puneet
                                    from Delhi, Delhi
                                    Jul 10, 2019
                                    Resolved
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                                    Resolved

                                    Address: HOUSE NO 8 NEW BANK COLONY UNA ROAD, Hoshiarpur, Punjab, 146001

                                    Dear sir,
                                    This is very rediculous on the part of hdfc fastag deptt, as it is almost 12 days have passed and i am sending email almost every second day for the re issue of the fastag. Till now i have now there is no response from the hdfc fastag deppt that they are working on it or not.

                                    If you can give services to customer why you are working for this and making fool of cusotmers. I really regret that i choose hdfc fastag and neglecting other companies as i thought hdfc service will be good. But i was wrong.

                                    The email fastag. [protected]@insolutionsglobal.com is of no use, even the service provider number [protected] is of no use. Nobody is picking up this number.
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      I
                                      Ishaq AMI
                                      from Bengaluru, Karnataka
                                      Jul 10, 2019
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                                      Address: Kanyakumari, Tamil Nadu, 629275

                                      I had a salary account before 8 months as i quit the job so i would like to block that account and also i did with the formal procedures for blocking my account. I handovered my passbook, cards everything to them and filled the block request form as well but even now also i am getting notification from the bank so i used my g-pay account to see the balance by restoring it and i was shocked because it showing -2, 190.00 rupees as a negative balance and i tried to contact customer care it is not connecting. Please help me out of this i don't want this any more to happen again.

                                      Thank you
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        snehisah
                                        from Delhi, Delhi
                                        Jul 10, 2019
                                        Resolved
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                                        Resolved

                                        Address: concentrix, 122001

                                        I missed my bank welcome kit where in my atm card of hdfc as well as hdfc bank passbook was there and also the guy who came office of concentrix for bank account opening has written my wrong mail id so i am not getting any mail also from hdfc. What i am getting now is only message every month that 600 has been debited as non - maintenance charge from your hdfc bank account every month although i have not got any salary credited in hdfc in concentrix because i left the office 2 day after joining. Now i want to close my account. Why should i pay for the aby charge if i have not used it fir single time. Please close it because even i don't know the hdfc bank account number. My registered phone number with hdfc is [protected]. Please help me out.
                                        Aug 10, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 10, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Let us look into it for you. Please share your Account No./Cust ID with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                        -Manoj
                                        HDFC Bank Customer Assistance
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