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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32890
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HDFC Bank reviews & complaints page 708

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S
Sant Dass
from Basi, Punjab
May 27, 2019
Resolved
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Address: HDFC Bank, SCO-3, Sector-15, Chandigarh, Chandigarh, Chandigarh, 1600151

एचडीएफसी बैंक द्वारा फर्जीवाड़े से प्रार्थी के साथ की गई आर्थिक ठगी, मानसिक प्रताड़ना, सामाजिक प्रतिष्ठा को धुमिल करना एवं CIBIL स्कोर खराब करना आदि के संदर्भ में न्याय संबंधी।
+7 photos
Jun 30, 2019
Complaint marked as Resolved 
May 27, 2019
Updated by Sant Dass
Hard Copy of my Complaint along with all Annexures are sent by Registered Post today on 27.05.2019.
Verified Support
May 30, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance
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    C
    Chetan Kalaburgi
    from Ponnani, Kerala
    May 27, 2019
    Resolved
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    hdfc life group credit protect plus insurance plan - zero customer service

    Address: Pune, Maharashtra, 581106

    Hello all,

    I got the hdfc life group credit protect plus insurance plan for my bajaj finserv personal loan and i want to surrender or cancel this policy now. When i call to hdfc life insurance customer care number[protected] they say that they do no have access to see the master policy related details and only through email id cp groupops support will be provided.
    I sent so many emails to this email id but there...
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    E
    Eric Leivang
    from Mumbai, Maharashtra
    May 27, 2019
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    Address: Chaltlang, Salem Veng, Aizawl, Mizoram, 796012

    I am a student. I will start working soon.

    My suspended account has left me unable to use my savings account for day-to-day transactions.

    I don't want to change my bank. I hold stocks and investments with this account. I will be able to pay once i start working.

    I request my suspension be lifted so that i may be able to use my savings account.
    HDFC Bank customer support has been notified about the posted complaint.
    I am receiving abusive calls & messages from agent name Balwant from HDFC Credit card recovery his number is [protected]. He is using very very wrong language which is not at all acceptable I already to him that we will make payment but still he keeps on harassing me.
    I have made my HDFC credit card payment on 24th May-2019 and the payment status was showing pending. Till now the amount was neither credited in my credit card account nor in back account. Can anyone assist me to resolve issue ASAP.

    my suspended credit card is affecting my savings account - Comment #3444552 - Image #0
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      D
      daksh dixit
      from Mumbai, Maharashtra
      May 27, 2019
      Resolved
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      Resolved

      I have been charged by you rs. 6851.70 ref id (Mir[protected] + rs. 22.72 ref id (Mir[protected] + rs. 22.72 ref id (Mir[protected] + rs. 17.39 ref id (Mir[protected] + rs. 34.40 ref id (Mir[protected] as dc intl pos txn markup + st.

      Further there is no message or mail for the same charges.

      Kindly provide the details for the same charges and why they are levy on me and revert them.
      Jul 4, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 27, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your account/customer Id, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
      Hello,

      HDFC bank has deducted ACH debit charges without intimating to me. I am a loyal customer of HDFC bank and having a salary account for the last 2 years. Is it the correct way to treat your customers?
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        S
        SU H
        from Bengaluru, Karnataka
        May 27, 2019
        Resolved
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        Address: 17th cross 8th main, 560055

        Even i have similar issue, wherein my first comp salary account was created 2 years ago and i have stopped using account 1 years back. Even i lost my debit card, now to my surprise i see hdfc sending alert message to my email showing rs. - 6722.00 on my account. Every month they are deducting 600 to 800 rs. I want to continue with this hdfc bank, and i want to take credit card, i don't want to pay this negetive amount.

        Could someone please suggest me how you guys have sorted this?
        Jun 30, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 27, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Anay
        HDFC Bank Customer Assistance
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          A
          Aloksingh9988266
          from Delhi, Delhi
          May 27, 2019
          Resolved
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          Address: HDFC Bank LTD Baradari Chowk, Jhansi, Loop Rd, Morar, Gwalior, Madhya Pradesh 474006, 474006

          Dear sir,

          I opened an savings account in hdfc (Branch - morar, gwalior, madhya pradesh) on january 2019 due to some work but my account got rejected two time from main branch on hdfc (Mumbai), but still i cooperate and also i approached them many times, later on as due to min balance is not maintained i request them to cut the amount but then went to my home. Now i'm requesting them to close my account they're not closing and charging me negative balance for nothing, i request to please take some action to close my account and remove the negative balance as soon as possible.
          Jun 30, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 28, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

          -Nadia
          HDFC Bank Customer Assistance
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            R
            Rana Mushtaq
            from Mumbai, Maharashtra
            May 27, 2019
            Resolved
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            Address: Thane, Maharashtra, 400612

            Myself zainul haque quazi, i've been a loyal customer to the bank since 2012 and have never defaulted in my repayments to the bank but now due to some circumstances, i missed on a payment to the bank.
            It takes a hard time to build a reputation and maintain an excellent cibil score.
            If i've ever known this bank and recovery habits, i would've never taken any loans from this bank.
            I have a personal loan as well as a credit card with this bank but in your tough times, this bank will never support you.
            Especially the female staff is so cheap & hungry for their incentives & targets that they start harassing customers by calling them repeatedly.
            Caller's name - priti jadhav/ priya singh (One lady uses both the names and called me even after 7 pm (Violating the rbi rules & rita mishra (She talks like slum type people), i can disclose their number if the bank needs but i will not make it public.
            They even literally don't know how to talk... One thing is very clear that these people are not at all ethical.
            My kind requests not to use any services from these banks whether it is a credit card or personal loan.
            And new loan seekers boycott this bank.
            Yours truly,
            Zainul haque quazi
            [protected]
            +4 photos
            Jun 27, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 27, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We request you to contact our Debt Management officers at[protected] / 33016802 with regard to your credit card outstanding or for any further clarifications.

            -Nadia
            HDFC Bank Customer Assistance
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              J
              Jaya Teja Ganesh Kanagarla
              from Bengaluru, Karnataka
              May 27, 2019
              Resolved
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              loan approved but money is not credited

              Address: 560024

              Hi sir,
              I have apply for a personal loan. Application no. 68150138
              All verification done from bank side.
              And i have got a message from bank that your loan is approved for 229000 with 48 months of emi.
              But till amount is not credited in my account. I have an emergency, called to executive but no response
              So please do the needful as early as possible.

              Regards,
              Ganesh...
              +1 photos
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              A
              Arabinda sarkarP
              from Mumbai, Maharashtra
              May 27, 2019
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              cheque clearance

              Address: 144Jawaharlal neheru road NabadwIp Nadia west bengal, Nadia, West Bengal, 741302
              Website: Indian Consumer forum

              HDFC Bank Cheqe clearance issue bank harras to me, i go to bank many time but the bank manager no respons.when i go to the bank manager and request my cheqe clear, but the bank manager says, you go to sbi bank.But the cheque money very emergency to me.i have
              no any other account to others bank. so sir kindly help me....
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              A
              archana dwivedi
              from Varanasi, Uttar Pradesh
              May 27, 2019
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              credit card payment done but showing unbilled amount

              Address: sa 2/44 k 1 c gayatri nagar, Varanasi, Uttar Pradesh, 21002

              Hello sir/madam
              As unbilled amount generated on 15 may 19

              18 May 2019
              IB BILLPAY DR-HDFCEV-461786XXXXXX3638
              IB[protected]
              18 May 2019
              7, 079.00

              above is the copy of transaction

              why showing still unbilled and 4 june is ythe last date...
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              M
              Manikanth A
              from Bengaluru, Karnataka
              May 26, 2019
              Resolved
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              Resolved

              I have tried a purchase for pubg uc.
              799₹ amount has been deducted from my hdfc bank account with purchase reference as follows [protected]-tomgoogleplaymasterm.
              But the purchase has not been done and no uc is credited into my pubg account.. Please reverse my money or credit the uc by processing my purchase. I tried contacting the hdfc customer support but no response on this.
              Jul 1, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 27, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Please email us at [protected]@hdfcbank.com from your registered email id along with the exact date, amount of transaction and your account details or customer id for further investigation. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Nadia
              HDFC Bank Customer Assistance
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                V
                Vishal Devaliya
                from Mumbai, Maharashtra
                May 26, 2019
                Resolved
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                Resolved

                Address: OFFICE NO. 104-106, FIRST FLOOR, MANOVI CITY CENTER, SHIVAJI CHOWK, R P ROAD, OPP. GURUDEV HOTEL, KALYAN (WEST), KALYAN – 421301, Thane, Maharashtra, 421301

                I have requested for topup on home loan from hdfc bank ltd, as procedural documents they took blank cheque along with other documents.
                They first deducted my 3800 rs. And sent me email that we can not process your loan.
                How come they charge without giving loan.

                We are middle class people, depend on loan if bank start charging like this. How come we believe on bank.

                Below are the my details:
                Name: vishal dhanji devaliya
                Hdfc loan application - file no.[protected][id:[protected]]
                Amount charged: 3800 through icici bank cheque.
                Date of charged: 5th sep 2018.
                My mobile #: [protected]
                My email: [protected]@yahoo.co.in

                Client: hdfc bank ltd

                I got frustrated by sending them emails, they are not replying.
                I need help from you, please take a look and either help me get topup loan or my 3800 rs. Back.
                +1 photos
                Jun 26, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 26, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                HDFC Ltd sanctions/disburses Home Loans. Please email [protected]@hdfc.com & they'll resolve your query at the earliest.

                -Manoj
                HDFC Bank Customer Assistance
                On May 2, 2019. I ordered food in swiggy and cancelled my order on the same day. I got the message from swiggy that they have refunded the amount. still i did not get my money back. They are asking me to contact the bank. Please give a solution.
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                  A
                  amitmehrajmp
                  from Visakhapatnam, Andhra Pradesh
                  May 26, 2019
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                  Address: NAD KOTHA ROAD, Visakhapatnam, Andhra Pradesh, 530009

                  Respected sir, i have approach to hdfc bank nad kotha road vsp for credit card. Hdfc staff has demand me some documents for check eligibility, and said all is well, after 01 week 2 call recived for verfication and i given all answer, after that i have seen online my status is declined without any information, i want answer that i m a genuine person, and fillup to eligibility creteria then why my application has been declined... For this reason i m in mentally depressed,
                  HDFC Bank customer support has been notified about the posted complaint.
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                    G
                    Govind1x
                    from Mumbai, Maharashtra
                    May 26, 2019
                    Resolved
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                    Address: j 12/120 dhupchandi varanasi near chitrakhut maidan, Varanasi, Uttar Pradesh, 221001

                    Ur transaction on hdfc bank debit/atm card ending 1108 for rs. 1544.50 has been credited/reversed by amazon on[protected]:12:32:46...

                    I didn't receive any refund yet according to my bank balance and statement.

                    I would request you to loof after my complaint and please help me to get it resolved. I am new account holder and i do not know what i should do in this case. Please help.
                    May 27, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 26, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, Transaction details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
                    May 26, 2019
                    Updated by Govind1x
                    What is ref. No. ?
                    May 26, 2019
                    Updated by Govind1x
                    Reference no. Is protected i cant see
                    My name is jinithjopan. my credit card is missing what to do.
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                      D
                      DrVeerabhadraswamy AL
                      from Mysore, Karnataka
                      May 26, 2019
                      Resolved
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                      Resolved

                      Address: Gowrishankaranagara, Mysore, Karnataka, 570025

                      Sir/Madam
                      My self veerabhadraswamy AL, I am hereby register my complait against maintainance charges. It is not applicable to my card because your agent told to me first year no maintainance charges applicable charges applicable only from the second year but now for just 5 months you deduct 1000 Rs from my account. Your agent Pramodh mobile no is switched off to contact. Kindly deposit Rs 1000 to my account without fail.
                      thanking you
                      Dr. Veerabhadraswamy AL
                      Jun 30, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 27, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                      -Nadia
                      HDFC Bank Customer Assistance
                      Verified Support
                      May 29, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 05 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

                      -Manoj
                      HDFC Bank Customer Assistance
                      I don't know what are u doing with the customers almost 4000 rs had deducted in my account. I want my money back.what are u people doing. We are earned by day and nyt working and u people deducting it very easily.i want my money back. This is ma concern.

                      unnecessary fee apply - Comment #3443203 - Image #0
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                        A
                        Arch@d
                        from Mumbai, Maharashtra
                        May 26, 2019
                        Resolved
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                        Resolved

                        Transaction of rs. 1299 was reversed by amazon 2 days back but amount is not credited in my bank account. Transaction was done through hdfc debit card. I got a msg from hdfc that

                        Ur transaction on hdfc bank debit/atm card ending 4248 for rs. 1299.00 has been credited/reversed by amazon on[protected]:14:30:53

                        I have attached a screenshot of the message that i got from hdfc bank after the transaction was reversed, but the amount hasn't been credited yet.
                        +1 photos
                        May 27, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 26, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, transaction details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          K
                          kajal kumar samajdar
                          from Kolkata, West Bengal
                          May 25, 2019
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                          Address: BEHIND MARGARET SCHOOL, 734003

                          We, have one sb account no [protected] at siliguri, sevoke road branch. Please resend the atm card again since it was returned because
                          We were busy for treatment at mumbai at that time. We requested many times,
                          But no fruitful result has yet been performed. Please send the said debit card
                          At our address which is registered with the bank.

                          Thanks

                          [protected]@gmail.com
                          HDFC Bank customer support has been notified about the posted complaint.
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                            G
                            gullar
                            from Noida, Uttar Pradesh
                            May 25, 2019
                            Resolved
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                            Resolved

                            Dear, I am rakesh aggarwal having saving account in dwarka sec 12 branch
                            with the name of my wife Manju aggarwal.I was going to the pushpanjali enclave branch to make a rtgs of 6.5 lakh to another bank ( Allahabad bank). But staff there at pushpanjali enclave ask me to permitted by the mail from the home branch.But branch head from sec 12 reply me to mail from pushpanjali.I want to argue what is the right procedure even i can use any branch to operate the account for any type of job related to bank.I am operating two current accounts and 16 swaping machine of hdfc bank with our stores named Baniya ki dukan p ltd and Sampoorna grocery p ltd.If there is a lots of accounts to operate the entire system of indian bank industry then i have to obey what type of order yr staff will give me.
                            there is yr staff named Babita haldar and Binny pandey and no branch manager was there at that time.Thanks regards.Rakesh aggarwal[protected] [protected]
                            Jun 25, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 25, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your account/customer Id, the branch you visited and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Visit here https://bit.ly/2Hqff0y for help with branch address. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              R
                              Rishidatia123
                              from Mumbai, Maharashtra
                              May 25, 2019
                              Resolved
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                              Resolved

                              Address: In Front of madiya mahadev temple bada bazar datia katare gali datia m.p., Datia, Madhya Pradesh, 475661

                              I have left the adfc pvt ltd (Working for hdfc bank ltd) in year march 2019 and my emp no adfc 102132 and there after i have submitted online pf withdrawal form my uan is active but not show my date of exit (Hdfc bank ltd)
                              I have been advised by the local coordinator that it will take 3-4 months to get the funds from pf office.
                              But even after almost 09 months i have not received my pf
                              Jun 25, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 25, 2019
                              HDFC Bank Customer Care's response
                              Hi,

                              Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                              -Anay
                              HDFC Bank Customer Assistance
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                                M
                                Mak Yadav
                                from Noida, Uttar Pradesh
                                May 25, 2019
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                                Address: plot no-3,kapashera TVS YASH MOTORS, South West Delhi, Delhi, 110037

                                Dear sir
                                My tvs jupitor accidental front to right side damaged & scratchs, your executive has not claimed properly my tvs jupitor. My policy no[protected]
                                & claim no - c[protected], so sir plz take action imiditlaly behalf of you & solution my tvs jupitor work problem.

                                Thanks
                                Regards for mukesh yadav
                                Mobile no -[protected]
                                Email - [protected]@gmail.com
                                HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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