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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
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HDFC Bank reviews & complaints page 708

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A
ANANDHU AM
from Alappuzha, Kerala
Jul 19, 2019
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Address: Thrissur, Kerala

I had cancelled one of my order from amazon on 12 08 2019. And i got an message from amazon your refund success. But still i didn't get my refund. I have contacted amazon and they gave me refund reference no:007659, but when i try to contact with bank personnel through ivr number i can't connect to any person from bank. So kindly resolve the issue as far as possible.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2019
HDFC Bank Customer Care's response
Dear Customer,

Kindly email us at [protected]@hdfcbank.com and share us the date and amount of the transaction that you are referring to along with the refund confirmation received from the merchant. Please do mention your account and contact details in your email.

-Zubin
HDFC Bank Customer Assistance
Jul 21, 2019
Updated by ANANDHU AM
Please share your email I'd. (protected) @hdfc.com, Like this it is appearing to me.
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    G
    Gkk0809
    from Kulu, Himachal Pradesh
    Jul 19, 2019
    Resolved
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    Resolved

    Transaction id hdf[protected]. Transaction is done on 17/07/19at 1:59 pm. Of rs 1500 via debit card endind with 6160. Message is generated as payment at punjab state power cormum. My pspcl account no. Is [protected] and consumer name is mohan singh. I have not got receipt from pspcl yet. I have also made transaction of rs 1000 again by same process but not got receipt for the same also
    Aug 21, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 19, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We request you to write to us at [protected]@hdfcbank.com from your registered email id along with the exact date, amount of transaction and account number from which funds are deducted for further assistance.

    -Zubin
    HDFC Bank Customer Assistance
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      S
      sanjaykumarsaxena
      from Delhi, Delhi
      Jul 19, 2019
      Resolved
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      Resolved

      Address: 2819 Sunny Encalve sector 125 Mohali, Mohali, Punjab, 140301

      Sir
      When ever i call the virtual relation ship manager he/she is just not available and there is no call back.
      Hdfc is losing a lot of business because of this. About two to three months back wanted a housing loan inspite of telling virtual relation ship manager nothing happened.
      Few days back wanted to convert to emi on purchase of washing machine and glass hob no response.
      Now i wanted to tell not to dispatch my new credit card as i am not on the address and it should only be dispatched in sept. Again no response.

      Please do not dispatch my credit card till 31 aug dispatch after 15 sept.

      What is the point of dedicated virtual manager when issues cannot be resolved. Regards
      Aug 22, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 19, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, complete issue & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        P
        Pulkit adlakha
        from Noida, Uttar Pradesh
        Jul 19, 2019
        Resolved
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        Resolved

        Address: Villa no 4404 achievers builders sector 49, Faridabad, Haryana, 121001

        I had purchased iphone xr from my hdfc savings account and offer was that i should receive cashback by 90 days but didn’t received till now.
        Purchased date -28/4/19
        From ambience mall.
        Want to register a complaint against bank as they are not willing to help customers.
        Can provide my bank statement also for verification.
        My contact no-[protected]
        Aug 22, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 19, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We request you to write to us at [protected]@hdfcbank.com from your registered email id along with your loan account number and complete issue details for further assistance.

        -Zubin
        HDFC Bank Customer Assistance
        I dont have loan on that
        And for ur reference i have attached the customer id and mobile no.
        My email id is [protected]@me.com
        Have purchased it from my savings account so no loan.
        Not able to get mail id as it is protected from consumer Complaint’s
        So request you to kindly mail me if any or appoint any executive to solve this isuue
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          Y
          yashikasharma48
          from Delhi, Delhi
          Jul 19, 2019
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          Address: New Delhi, Delhi, 110008

          While i called the phone banking to convert a purchase in EMI, I was informed that I am eligible for Jumbo Loan, all seemed fine, i contacted my personal banker to proceed with the same. However no where in our conversation was i informed that there is 18% gst on every month interest which totals to 10000 rs for my total loan tenure.
          My loan money is in my account and i received an email from hdfc stating the terms after 24hrs of dispersal and got a shock that gst is excluded. Thats cheating as somebody only does this to achieve their monthly targets or earn few incentives but jeopardizez the other person's hard earned money

          Ref - [protected]
          HDFC Bank customer support has been notified about the posted complaint.
          Jul 19, 2019
          Updated by yashikasharma48
          No action required for now as the executives are still staying firm on their original commitment.
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            B
            Binod9293
            from Banposh, Odisha
            Jul 19, 2019
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            Address: QR NO-D1/711, ITPS COLONY, BANAHARPALI,, NEAR DAV SCHOOL, Jharsuguda, Odisha, 768234

            I had taken home loan of 10lakh from HDFC home loan, Korba branch (Chhattisgarh)and loan was disbursed in 2007 by Bhubaneswar HDFC home loan branch to me and Mrs Nandini Sahoo whom i had purchased the land.And HDFC home loan Branch Bhubaneswar representative collected the Sale deed from Sambalpur Registar office.

            In 2013, I had paid all the home dues at bhubaneswar office and Bhubaneswar HDFC home loan branch representative told me that we will give your all document after seven days because all documents will come from Indore office.Again after seven day i had come toBhubaneswar office to received the original documents, but that time also your people told me that sorry your documents yet to come from Indore .After received your documents, we will call you and handover the same to you.
            Again in the mean time I have transferred from Odisha to Chhattishgarh and forgot to take my documents from you.
            For returning my original sale deed I have requested Bhubaneswar, Korba office, Raipur and Indore Office and also given so many mail, but till now no body is responding from HDFC home loan branch and remaining silence.

            I came to know from Raipur HDFC Home loan branch office, my original document along with excess amount i had paid to HDFC ltd during loan closure of amount Rs13354/ dispatch to your cuttack branch on 20th June 2014.

            In the mean time I have applied another home loan on line File No:[protected] and also approved now. And same thing was referred to Rourkela HDFC home loan office, therefore they demanded original saledeed, without this we can can disburse you the sanction loan.
            After that, Original sale deed which was not collected earlier from HDFC Ltd, I have requested to HDFC to return me and also now I came to know they have taken excess money from at the time of Home loan closure which was repaid before its due date i.e2013.
            Therefore, I requested you all, kindly interfere in this matter and return my original sale deed to me which was urgently required by me.

            Pls Pls return my original documents along with excess money paid by me.
            Thanks,
            Binod Sahoo
            M-[protected]

            [protected] Forwarded message[protected]
            From: Binod Sahoo
            Date: Tue, 16 Jul 2019 at 21:31
            Subject: Re: Regarding my original documents(sale deed)home loan a/c no.[protected]
            To: Shradha Nayak
            Cc: Veera Raghavan, Shubhadeep Saha, , , Jyoti Sahu

            Dear Sir/Madam,
            I came to know from reliable sources, my original document along with excess amount i had paid to HDFC ltd during loan closure of amount Rs13354/ dispatch to your cuttack branch on 20th June 2014.
            Therefore once again I request you kindly release my original documents which will be now used for my new loan.

            This matter may be treated as urgent to resolve my problem as a pioneer of an esteem organisation.

            regards,
            Binod Sahoo

            On Fri, 5 Jul 2019 at 16:34, Shradha Nayak wrote:
            Dear Team,

            Pls address Mr Sahoo`s queries .

            Regards
            Shradha

            From: Binod Sahoo
            To: [protected]@hdfc.com, [protected]@hdfc.com,
            Date: 03/07/2019 01:47 PM
            Subject: Regarding my original documents(sale deed)home loan a/c no.[protected]

            Dear Madam,
            I had taken home loan of 10lakh from your bank through korba branch and loan was disbursed to me and Mrs Nandini Sahoo whom i had purchased the land.And your Bhubaneswar representative of HDFC bank collected the Sale deed from Sambalpur Registar office.

            In 2013, I had paid all the home dues at bhubaneswar office and your representative told me that we will give your all document after seven days because all documents will come from Indore office.Again after seven day i had come to your office to received the original documents, but that time also your people told me that sorry your documents yet to come from Indore .After received your documents, we will call you and handover the same to you.
            Again in the mean time I have transferred from Odisha to Chhattishgarh and forgot to take my documents from you.
            Therefore, now i am requesting you to kindly handover my original saledeed to me.

            Regards,
            Binod Sahoo

            M-[protected]

            [protected] Forwarded message[protected]
            From: Binod Sahoo
            Date: Sun, 28 Nov 2010, 10:39
            Subject: Re: home loan a/c no.[protected]
            To:

            Sir,
            Pls, refer the trailing mail, Now I am depositing my home loan monthly installment by online money transition to my account since 2years approx..

            This is for your kind information & necessary action.


            Regards,

            Binod Kumar Sahoo
            +91 [protected]

            On 27 November 2010 12:24, wrote:
            Dear Sir,

            Kindly deposit post dated chqs in your hdfc home loan a/c no.[protected] asap.

            Regards
            Neha
            HDFC Bank customer support has been notified about the posted complaint.
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              T
              tatagold
              from Mumbai, Maharashtra
              Jul 18, 2019
              Resolved
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              Resolved

              Address: allahabad, Allahabad, Uttar Pradesh, 211011

              I have credit card till date not recived any statement i am paying on only sms

              So please update my mail id & send my statement so i can pay & continuous the card otherwise i have no option to closed the card already i have given request in main branch allahabad near tanisq showroom complained on customer cair but till date no any response please help me

              Cell nio [protected]

              Update my mail id

              Jb. [protected]@tgbl.com
              [protected]@rediffmail.com
              Card no -[protected]
              Aug 19, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 19, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We wish to inform that despatch of card statements is given core importance by the bank to ensure that the customers are not inconvenienced and are able to effect timely payments to their card accounts. We observe from our records that your credit card is registered for E-mail statement facility. Accordingly, statements were sent to your e-mail address as registered in our records regularly and our records do not indicate any statements returned undelivered. We also request you to check the spam emails, junk mail or check whether any automated rules on email has been set.

              -Nadia
              HDFC Bank Customer Assistance
              Verified Support
              Jul 19, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              To change the contact detail in your credit card account we request you to send completed change of contact detail form to our mailing address. You can download the form from the below link: https://bit.ly/2jm2fAH Please send the completed form to our mailing address mentioned below HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 041. - Nadia
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                D
                Deepika78343
                from Chennai, Tamil Nadu
                Jul 18, 2019
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                I made a payment to HDFC billdesk with the reference no .but the amount was wrong . I know the transaction will take 3 days . Please cancel the transaction as I the money will get waste please response as soon as possible ..please try to resend to me so that I can make change and pay back again with correct intereste
                Urgently please help
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                  A
                  Anupam Pahari
                  from Mumbai, Maharashtra
                  Jul 18, 2019
                  Resolved
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                  Resolved

                  Address: C-9A, 3rd Floor ,Gali No.3, Sashi Garden, Mayur Vihar , phase-1, New Delhi -110091, New Delhi, Delhi, 110091

                  I had taken insurance policy no. 18184762 on january 2016 from mayur vihar bank with assured of 12.0 lacs in maturity amounts. But after one year, customer care had confirmed 7.33 lac at maturity. I wanted to surrender this policy. After few days i had received a call from rajesh srivastava ([protected]), if you want to get refund you have to take another policy, then i had taken another policy no.[protected]Hdfc life) by this way he had give two more policies from future general life insurance. When i had come to know he had already sold three policies. Then i had made a complaint in your ghaziabad. After investigation by your regional office nehru place (New delhi), cases are mis selling case. But hdfc life has given refund of policy no. 18184762.
                  I request you, arrange to give me refund, my another policy no.19094986 of rs. 41500/-.
                  Aug 31, 2019
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 19, 2019
                  HDFC Life Customer Care's response
                  Hi, kindly inform the customer to address to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
                  Verified Support
                  Jul 29, 2019
                  HDFC Life Customer Care's response
                  Hi, kindly inform the customer if policyholder has any unresolved concern with respect to HDFC Life policy, kindly inform to the policyholder to write us at [protected]@hdfclife.com from registered id to have the same addressed.
                  Complaint for not receiving the policies for Ms. Kusum Singh, Receipt no. [protected] & [protected] dated 11 february, 2019 for "HDFC ProGrowth Plus"
                  Application detail no.[protected] &[protected]
                  [email protected]'s reply, Jul 16, 2019
                  NOTE: Change the address & email id
                  Address: 1806, ward 4, Brahmputra Appts., sector 29, noida 201303
                  Email id: [email protected]
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                    S
                    shashank92
                    Jul 18, 2019
                    Resolved
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                    Resolved

                    Dear sir/ma'am,
                    I want to close my credit card after closing all due amount. I went to hdfc bank site and searching the link to fill the details regarding cancellation/close but no such link is available.

                    Can you please help me to provide the link or online process to close my credit card.

                    Hdfc bank has been charging much hidden amount during use of credit card many times.

                    I am completely annoyed with the hdfc bank process.
                    Aug 18, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 18, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete concern, last 4 digits of your card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Anay
                    HDFC Bank Customer Assistance
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                      S
                      Sharmanyu
                      from Pune, Maharashtra
                      Jul 18, 2019
                      Resolved
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                      Resolved

                      Address: 411060

                      I have a purchased hdfc fast tag and have recharged it with rs. 1000 and rs. 100 credited later to the account of fastag. Now it show rs. 1100 as clear balance.
                      When i crossed toll it is showing no balance. Please look into the matter.

                      I tried calling but no reply from hdfc. Very hopeless service.

                      Wallet id :[protected]
                      Customer id :[protected]
                      Following email/ contacts not working :
                      [protected]
                      2) [protected]

                      Please provide me solution as soon as possible, or else will have to surrender my fastag because i cannot afford to waste my time and money with you.
                      Aug 19, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 18, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                      -Anay
                      HDFC Bank Customer Assistance
                      Verified Support
                      Jul 18, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Your fastag has been activated at our end. You may use the same without hassle.

                      -Nadia
                      HDFC Bank Customer Assistance
                      Dear all,
                      I opened salary account in MORVI brnach but in online and cheque it shows JAMKHAMBHALIA brnach
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                        N
                        Nilimak07
                        Jul 18, 2019
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400709

                        Hi,

                        This is nilima kotkar. I had missed paying on my credit card payment for 1 month. Afterwards hdfc people tried reaching me, but since i am out of country i was not reachable.

                        After i saw mail, and i checked my account it was on hold. After i paid my minimum dues for 2 months, still my account is not being released.

                        We are following up with bank for more than a week, all my home loans got bounced.

                        I don't know why hdfc people are behaving so pathetic.
                        Aug 29, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 18, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with reference ID- TTU[protected] in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Parul07sharma
                          from Rewari, Haryana
                          Jul 18, 2019
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                          Address: Brass market, Rewari, haryana, Rewari, Haryana, 123401

                          I, on the behalf of mr upender kumar sharma, daughter, want to say that my father had taken the hdfc critical care plan policy 14300769 on april 2011.
                          Because of last stage of chronic liver disease, he was hospitalised and after his discharge from hospital, he submitted all the relevant original bills and documents to the hdfc life, rewari branch on may 4, 2019 and also communicated through mails with reference no.[protected].
                          But no relevant reponse he got... So please help to get the claim as soon as possible
                          HDFC Life customer support has been notified about the posted complaint.
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                            Niranjan kumar c
                            from Delhi, Delhi
                            Jul 18, 2019
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                            Address: 600026

                            I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 1525 without my concern on date:16/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-
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                              Lokesh1491
                              from Bengaluru, Karnataka
                              Jul 17, 2019
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                              Hi,

                              There is an unauthorised online transaction happened today at 20:00pm with my credit card. An amount of 7900 was deducted against itunes. Combill hdfc credit card.

                              First 76rs deducted and reversed back and then 7900 rs deducted without my knowledge.

                              Please refund my money back as soon as possible and i holisted the card as of now.

                              Regards,
                              Lokesh
                              [protected]
                              [protected]@gmail.com
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                from Delhi, Delhi
                                Jul 17, 2019
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                                Hdfc personal loan executives cheated me with i got a call from rajkumar from chennai asked for personal loan in hdfc and i told yes and he told interest rates processing fee as 11.25% 1% respectively. So he gave my number to their team name: uma, called me shared loan details of the above same. Then i gave my documents documents for loan process. They finished process, verification and approved my loan, but interest rates and processing fee are not they mentioned. They have charged nearly 2% and interest as 11.25%. For this clarification of the loan processing charges, i called those people and they are not speaking well, instead giving rude answers to me. No polite speaking and shouting like "if you want take otherwise we will cancel ur loan" they said. They gave wrong information and misguided me, processed with higher loan processing and interest rates. Now they are telling that it is bank side process we cannot do u have to accept and pay those charges they are telling. Even they are not listening to my words not answering my calls.
                                This is the hdfc staff behavior with customers and they are keep calling for loans purpose after giving documents they are not even answering our call.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sasisk006
                                  from Chennai, Tamil Nadu
                                  Jul 17, 2019
                                  Resolved
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                                  Resolved

                                  Address: Biocon limited, 20 km Hosur road, Electronicity post, Bangalore, 560100

                                  Dear sir my credit card account was closed. How can i get for noc. I need to be apply for new credit card they are asking noc is must so how can i get the noc for my closed credit card. Which branch i need to send noc form can u possible to send the noc from for my account. The credit card account was permanently closed i need only noc for that closed credit card.
                                  Aug 31, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 17, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  Amitha
                                  HDFC Bank Customer Assistance
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                                    M
                                    moidcher
                                    from Mumbai, Maharashtra
                                    Jul 17, 2019
                                    Resolved
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                                    Resolved

                                    Address: Nice cottage near nehru avenue 11 kaniyaambal road, Thrissur, Kerala, 680503

                                    I was used to contacting Service Hdfc life customer care, and support HDFC life by email, to resolve my problem explained, I am the proposer of my daughter's HDFC life insurance, policy no, 17782428, Name: Zameema Zanbakh Moideen, DOB:[protected]
                                    The resolution service required: I have a finace problem now to pay in time, I want to cancel the EC payment from my bank account, and required 3/4 months vocation for the renewal payment, this I have reported Kunnamkuam HDFC bank, life representative (Mr. Sivakumar), on 09th of July 2019, he refused that he cannot do that, then I have contacted the HDFC service and support emails; there is no proper response from these emails; so Please take immediet action on my request,
                                    witth regards
                                    Moideen
                                    Aug 26, 2019
                                    Complaint marked as Resolved 
                                    HDFC Life customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 19, 2019
                                    HDFC Life Customer Care's response
                                    Hi, kindly inform the customer if policyholder has any unresolved concern kindly inform policyholder to write us at [protected]@hdfclife.com from registered email Id.
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                                      Sanket Bhoir
                                      from Tirupati, Andhra Pradesh
                                      Jul 17, 2019
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                                      Address: SN 10/14, Gr Flr, White Field Bldg, Flower Valley Khadakpada Thane - 421301, Thane, Maharashtra, 421301

                                      Why i have been charged in below txn without my notice & Today deduct 233rs .
                                      closing balance showing 700rs but available balance showing 467rs. Could you please let me know at the earliest.
                                      1. DC INTL POS TXN MARKUP+ST[protected]MIR[protected] : 23RS
                                      2.DC INTL POS TXN MARKUP+ST[protected]MIR[protected] : 28RS
                                      3..DC INTL POS TXN MARKUP+ST[protected]MIR[protected] :28RS
                                      4. .DC INTL POS TXN MARKUP+ST[protected]MIR[protected] :23rs

                                      I used to ignore but know it is costing me more money.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Amrit Kumar Mishra
                                        from Koraput, Odisha
                                        Jul 17, 2019
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                                        My mother is using hdfc bank account in nimapra odisha branch since 1 year. While trying to activate internate banking it showed us that mobile no is not registered, then after consulating with bank i registered the mobile no in atm activated internet banking. But it again repeating the same massage. What to do now ? how many times i need to register the mobile no pls clarify
                                        HDFC Bank customer support has been notified about the posted complaint.
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