HDFC Bank Complaints & Reviews

Jun 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We like to confirm that the TAG has been sent to your address by DTDC Courier AWB number M82462414 on June 01, 2019. You will receive the same within 7 working days from date of dispatch.

-Nadia
HDFC Bank Customer Assistance

May 31, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that you wish to cancel One Assist program enrolled on your card account. We would like to inform you that due to security reasons we are unable to process your request through the post. Hence, we request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX or We also request you to contact the below-mentioned numbers to cancel One Assist Program. India Toll-Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in.

-Nadia
HDFC Bank Customer Assistance

May 31, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Card application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

Jun 03, 2019

HDFC ERGO General Insurance Customer Care's response Dear Sir,

We request you to provide us with the below details to assist you further;

1 - Full Name
2 - Contact details / e-mail id
3 - Policy number / Claim number

For any further queries please feel free to contact us on:

Customer service no. :[protected]
:[protected]

You can also visit our website www.hdfcergo.com

HDFC ERGO assures you best service at all times.

Sincerely,
Grievance Redressal Team

""This email and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this email is strictly prohibited and may be unlawful. The recipient acknowledges that HDFC ERGO General Insurance Company Limited, is unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in email transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of HDFC ERGO General Insurance Company Limited.""
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Jun 04, 2019

HDFC Life Customer Care's response Hi, to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id. Alternatively, policyholder can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.

Jun 01, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 7 working days.

-Nadia
HDFC Bank Customer Assistance

Jun 01, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret to assist you further in the absence of the credit card details. We request you to share the following at [protected]@hdfcbank.com 1. Name as mentioned in the card account, 2. Contact number as updated in the card account 3. Registered e-mail address. 4. First and last four digits of your card number. We request you to contact our Debt Management officers at[protected] / 66668102 with regard to your credit card outstanding or for any further clarifications. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Nadia
HDFC Bank Customer Assistance

Jun 01, 2019

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 66668102 for further assistance in this regard.

-Nadia
HDFC Bank Customer Assistance

May 31, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 04 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

-Zubin
HDFC Bank Customer Assistance

May 30, 2019

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 67268002 for further assistance in this regard.

-Nadia
HDFC Bank Customer Assistance

May 30, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

May 31, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official Mr. Sanjay Pabaiya has contacted you and addressed your query. For further assistance, you may contact him on [protected].

-Nadia
HDFC Bank Customer Assistance

May 30, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, registered contact details and the transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance