| Address: Kolkata, West Bengal, 700017 |
Same happens with me, hdfc agent told me its life time free credit card then only i have applied for the credit card, i didn't ask for one assist mfee so how can you deduct rs, 1399/- without my consent from my card.
Better you refund my money rs.1399/- which has been deducted from my card on 10, may, 2019 immediately and cancel this subscription or plan from my card, i don't need it, this is a completely fraudulent transaction.
Card no last 0230
Mobile no. [protected]
Email id:- [protected]@gmail.com
Aug 9, 2021
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Greetings from OneAssist!!!
We are sorry to see you go.
We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.
Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.
We appreciate your patience in the interim.
Regards
Team OneAssist
Still now I didn't get any call regarding this not even your customer care number is working. Please do this as soon as possible