HDFC Bank Complaints & Reviews

Hi i applied for hdfc credit card 1 month before, i got a verification call and hdfc employee come and got my documents and also verified my residence and office address too. On 6th may i receive a sms that my credit card processed successfully and some link was shared to see my credit card status after 2 days from received that sms. I look into that link about my credit card status, it says declined. I dont know about the reason. I called customer care number too but the options not let me to speak with customer care. I want to know why my credit card was in that status. If i am not eligible to the criteria then why the hdfc employees come and collected my proof and verified my addresses.

I am already holding housing loan in hdfc for last 2 years & opted for top up loan

I have received approval letter for this topup loan on 10th april & offer letter on 12th letter. Till 8th may i have been following with bank for the disbursement and none of the people recognize or hold responsibility to give response

Mr. Muthuraja called me once without giving any details or status of the loan or the process of the loan or the procedures the bank to follow for disbursement. That too call was quickly disconnected with a statement he will call me back which was am still yet to get

Suddenly i received an email “avail disbursement of hdfc loan a/c no[protected].” on 25th april which i have opted for 30th may for disbursement. For which i have received mail on 29th to submit documents like ec, property tax etc…… which i was not been told earlier by any of the team

I have also submitted all the documents on 30th april except ec which i was submitted on 6th may, till now there was no response on the disbursement and getting status like legal team verification, property team verification, proof checking.

What is the use of processing fees for this delayed processing???

I would say it was the worst banking experience i will never recommend anyone to bank with hdfc

Customer service was poor in hdfc than any other bank and none of the customer care team wants to know the customer needs

Also customer care team dont know anything than the customer was the extreme saddest part. Please find below response for my query

Query :

In a/c summary, total emi given as 240 months & balance emi given as 237 months. I have been paying emi from may '2017 & let me know the reason for this 237 months!!

Answer :

As per the system balance term is 237 only.

Hi i applied for the hdfc credit card 1 month before, i got a call from customer care that their employee will come collect the proof documents. The process also done within 2 days. Again i got a call from customer care for address verification and office verification. After two days i receive a sms as your creditcard processing completed visit the below link to view the status after two days of received this sms. I check that site after 2 days. My application status is in decline. I dont what is the reason for that. If i am not eligible means then why should they have to collect my documents and verify my office and residence address.

Respected hdfc team,
I am reqiesting you to kndly send my personal loan detail (Statement also)
Loan agreement number 41975823 with name thomas. J. Mariadas wich i taken from hdfc bank. I didnt get the loan welcome letter also from you. So please sent me my loan detals also via email.

My name : thomas. J. Mariadas
Email: [protected]@gmail.com
Mob. [protected] (Reg).
Date of birth: 10/04/1983.

Please "update" my mobile no., email id and addresd in your records.
Name: thomas. J. Mariadas
Mob.[protected]
Email: [protected]@gmail.com
Address : j 37, f2, dilshad colony, delhi - 95.

Thanks.

I misplaced my credit card (Last four digit:8935) 7-8 months ago, then i blocked this card using mobile app and after that i spoke to customer care service and asked them to close my account permanently and they assured me it will be closed. But again on april 2019, they generated bill on my name with credit card number last four digit ending with 0034. Again spoke to customer care and they informed me that hey have generated a new card on my name. They hadn't taken any permission for generating new card number neither they inform me that a new card number is issued to me. I came to know only when they charged rs 590 for renewal membership. Now they are not closing my account and charging rs 590 as late fee every month. I have complained multiple times and every time they file a complain and informs me "back end" team will call me to resolve my problem, but till now i haven't receive any call from them. After complaining multiple times they have given my credit card account number : [protected], before that i don't even had any information about credit card number except last four digit 0034, which i came to know when they charged renewal fee. I don't know what to do, i even visited hdfc branch, and they are asking me to speak to customer care. There is no one to listed in customer support department and every month they are adding rs 590 as late fee.

My name ms. Shaikh had been deprived by hdfc bank customer care saying me to contact with merchant for cancellation of my pre approved loan sanctioned by hdfc bank to merchant on my behalf
Whereas i had made a call at customer care since i received a message stating that a loan is booked for my account

As soon as we call at hdfc bank customer care after hanging of 15 to 20 minutes they give us another department number saying to contact with loan department
And again when we call at that loab d
Customer care number they again connect to telecaller after 20..25 minutes of hanging
My loan no:[protected]/660
It's started on 26th feb
I had been complaining for the same since the day it was sanctioned as i was notified by message i told same day to cancel this loan which was pre approved by hdfc bank
Bank even was not even bothered to confirm or reconfirm for the sanction of loan and now they are calling again and again to pay emi for that loan

This is severe negligence from hdfc bank to not listen or confirm it's customer before sanction of any kind of loan

I am credit card holder [protected] on the name of ravishankar i am using credit card for more than 8 years i am having some problems in my business last 8 months i could not pay my minimum balance from two months so many calls come to my number i told them i am paying interest of 3% and penalty from last 1.5 year there is a serious problem in business.
They are calling my wife number and harassing her. One of the costumer care lady told my daughter, your father took money and ran away.
The recovery agent came to my house today on 12/05/2019, stood near the door told my wife, we will not leave your house till we speak to your husband. My wife told him he is out of station., then he started saying your husband credit payment 70000. My phone was not in contact since i was in remote area near goa. He told my wife, i will not leave this place till he talks to me he stood there for long time and left i called the recovery agent after two hours girish his phone number is [protected] i told him i am out of station i will pay by may 25. Literally he threatened me saying i need my payment tomorrow any how otherwise i will come sit in your house. I told him i am out of station i cannot arrange funds now i will do the payment on may 25. I explained him that you cannot go to my house when i am not there. He refused to listen
I cannot understand one simple thing we are costumers for more than 10 years for bank, bank earned lot of interest from me, why this behavior. Why you are not follow the rules of recovery by threatening and by sending goons you want recover the money. Then why you call this corporate bank. I hope you will understand this and resolve the issue at earliest
Ravishankar

I applied for hdfc credit card and one month back i got 2 verification call one is for my residence and other one is office verification that time i was in my client place on work so after that i had checked application status but it was declined, i don't know why so now i applied for icici bank credit card it now i got credit card also so hdfc bank verification process is very poor i got to know this because verification persons are working like blindly even they thinking they will not think about proper responsibility of customer reply and customer support should tell reason that facility also no in hdfc bank. So am requesting to customer support when the application is declined please tell proper reason for customer. That time can resolve the issues.

I have applied my fastag in hdfc online. My application number hfr135863. Till not got my card. Very worst response in customer care side. No clear cut procedures for kyc. My travel date is tomorrow.. Till not got my tag. Waste of money. For faster response only i have applied in online other wise i will get i any toll plaza.. Hdfc fails in this.. No mail or sms regards this. Pls cancel my card n return money. Or else credit money with interest for 10 days.. Wasting our money in the online purchases. Cheating people.

I am a hdfc bank credit card holder. Every year a amout of rs.1399 are debited from my credit card account - xx3079 without my permission. I am no way interested in one assist plan. I need refund of rs.1399

Before one year one assist did same thing (Deducted rs.1399) and later customer support person informed that plan will be deactivated after 1 year. And they repeated same thing again which is not at all acceptable.

So please deactivate plan and refund my money asap as i am not at all interested in one assist
Hdfc credit card ends with no. - 3079

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399.55/- from my credit card number ending with 6202 without my concern on date:06/05/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399.55/-

I am facing troubles due to str being launched by mistake done by hdfc bank.

They placed wrong aml, which created the whole series of doubts on my transactions.

Bank even sent apology in email but the matter is still pending from last 2 months.

Hbl=[protected]

I got a reply from bank as under :

+
Thank you for your patience and co-operation.

At the outset we sincerely regret the inconvenience caused to you.

We understand that our branch official mr. Amit puri has contacted you on april 04, 2019 and informed you that str is filed since account was new and aml was wrongly mentioned as salaried instead of self employed and addressed your complete queries for the concern raised.

The reference number for your query is[protected].
+

But my str is still open and am facing investigation by authorities. Bank is not responding to my ticket, even i had escalated my matter but again bank is dead silence on the mistake they did.

Help me out!

I am renewals car insurance previous policy no. [protected] 000 on 28.04.2019. But i am not given any new policy. Car details as below :

1. Model no. Kvu 100-k8 5 str diesel
2. Engine no. D17718
3. Chassis no. D92021
4. Mfg. Yr. 2016
5. Seats 5

Policy renewals on 28.04.2019 payment through online vide transaction reference no. S56066711 for rs. 12, 187.00 status successful.

Therefore you are requested to send me soft copy by below mention mail id and original copy by post.

Insured name : nrss leather
C/o. Nirmal bera
23a/1d, dr. Ambedkar sarani,
1st floor, p. S. Topsia,
Kolkata - 700 046
West bengal, india.
Mail id : [protected]@gmail.com
Mobile no. : +91 [protected].

Thanks and regards

Nirmal bera
Kolkata

I have lost my hdfc bedit card before one year. From last three months i observed that hdfc bank charges 600 per month and now with -1800 balance becuase of maintaining not minimum balance. But i want yo close my account. Please help me regarding that.

The hdfc branch is ameerpet.

Account number is [protected]

My contact number is [protected].

Hi,

This is harsha here. I opted hdfc life sanchay plan for wife name called kasireddy spandana. Her policy no 20862827. Premium amount is 120, 000 per year. Paying term is 10 years and maturity is 20 years.

Hdfc life financial advisor name called nadim. He explained and did false promises on this plan. Based on his explanation i opted this plan paid first premium amount on nov 6th nov 2018.

Now i wanted to do one more plan of this and now i got to know this plan benefit is different what nadim explained.

As per nadim explanations,
On maturity period,
Sum assured amount + 280% of sum assured + 9% of guarennted bonus on sum assured on every year.

Which means
10 laks+28 lakhs +18 lakshmi = 56 laks.

But today when i called customer care they said that on maturity i will be getting only 28 lakhs.

Which is heart attack for me. I had asked many times about this for nadim. He said that illustration itself is wrong we will be doing so many insurances we know better like that he convinced. Also his manager spkon with me and he also told the same thing.

Please refund my money 1.2 lakhs along with interest and gst charges if i am not getting promised amount on maturity.

Financial advisor name is nadim
His mobile no is [protected]
His mail i'd is nadim. [protected]@hdfclife.in

Please take the action immediately.

Thanks & regards,
Harsha
Contact no:[protected]

Virtual rm told me to have a free credit card and now they have charged me annual membership fees. I know you are a private bank and you have to survive but don't make fool genuine customers like us.
Your people are always in search of others with a trap for us. I am a customer of the bank since 15 years and i think the time has come now to leave that relationship and be selfish like you guys.

Account no : [protected]
Cust id : 68064811
Registered mobile : [protected]

Dear sir,
My name is ankur sharma, holding saving bank account together with new hdfc credit card. I received my new hdfc credit card and used for the very first time on 6-april-2019. I didn't get any statement till now as on 11-may-2019 but bank has deduct me 600 rupees with 18% gst of 108. My question is that how do i know that, how much amount, do i need to pay without generation of first monthly statement. So, i want my money back first then i will pay my dues.
Thanking you so much
Your faithfully
Ankur sharma

I received this message some time back - ALERT:Rs.999.00 spent via CREDIT Card xxxxxx at AMAZON1258399 on[protected]:09:49:54 without PIN/OTP.
How can a the bank deduct an amount for a merchant without otp/pin when I haven't given any permission to do so, and how could bank allow this.
I did not make this transaction, and I want my money back immediately

Cancellation of one assist membership

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 3323 without my concern on date:10/05/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Thanks
Pooja vichare

Hi,
I lost somewhere around 1600+. My account got converted from salaried to savings. This was without my intimation nor any message of any sort. 800+ got deducted for that. I raised a complaint about it on mail and they said they will take the issue forward. Now in the morning at 8:01 i got a message saying my account balance is below minimum amount and right after this message i got deducted 884 rupees. I quickly called hdfc call centre and they are saying the company kept hold off of that amount. This again without any intimation or any information to customer. When i spoke with customer care, they said mail and all won't work i need to visit nearest bank. I want my money bank or i will go to consumer court. I am upset about how things are going on hdfc. I am patient enough to see this through