HDFC Bank Complaints & Reviews

Dear sir/madam,

My account no. [[protected]], shows me deduction of rs.2500 as asd.
Please clarify me about this deductions from my account. It was my scholership exam fee of this semister and i don't know how i can manage my college exam fee in this semister. I would request you to please refund it. Hope you understand my problem and revert me as soon as possible. This is my contact number [[protected]], and let me one thing i am also email before one year for closing my hdfc account, and i am assuming my account has been closed

Hi, I had a Salary account which has become inactive and they were charging me more than 600 every month and my balance had become -1800 and odd rupees. As per RBI guidelines, banks cannot charge negative balance to their customers. I want to close the account as I am not using it now. Please resolve the issue. I was not informed before, about the charges. I got a message in July about the charges for the month of May. This is not fair I request the bank the waive off the negative balance so that I can close the account.

My salary account opens by my company in hdfc bank n after i leave that company for some reason so; after without any intimation bank transfer my accounts from salary to saving with minimum 10000/- rs amount.
After that when i getting msg from bank that; you have charged 600/- rs for non maintaining balance in your account.
After that 8 visited to my home branch & other hdfc for the same complaint. I also refer them that please convert my saving account in to salary account or close it.
But everywhere they told me that you have to pay all minus balance which after that you can close your account or you can convert it into sarkari account.
Near about last 3 years bank is deducting 600/- rs per month.
So i want solution on this same.

I joined zomato media pvt. Ltd. Last year for internship where they opened my sallary account after internship my account has 0 balance but last month when i thought to close it, its showing -2700 balance but monthly email statement is there is no mentioned negative balance. What i can do to close my account, i can't able to pay money so please help me

I have an hdfc salary account no. [protected].

After leaving my previous job in november 2018, there was no salary credit in that account and now after a few months they have charged me ₹1416 for non maintenance without any warning or intimation.

I should have been informed to maintain a minimum balance or close the account atleast.

Please close this account and remove the charges which were incurred incorrectly without any prior warning.

Dear hdfc,

I'm really happy for reversing my minus account to 0.00 on july and i was using this for account for salary but now i get it after my salary got credited on 5th july you normally charged 600 for non maintaince every month but since i started using you stared to recover my old minus account by first charging me 750 for the month of may and then i tried to closed the account but they nearest hdfc branch vasant square mall vasant kunj new delhi charged me 354 to closed my account but they said they can't as i have to closed my hdfc credit card which is linked with my account but i don't use it anymore as i lost it so i blocked the card and then on same day you sent me a text of 600 non maintaince charge for the month of june.
So i don't want to use this account anymore so kindly closed my account.

I haven't been receiving the otp on my registered mobile number for the past few months. I have tried reaching out the relationship manager, but didnt get any response from him/her. Could you please help to get this resolved on priority. I am unable to access my net-banking because of this otp issue.

Without this i cannot make any payments which are must required. Can someone help me with this. I am not getting any bank updates and this is really scary, not sure what is happening with my transactions.

Customer id :[protected]
Wallet id :[protected]
Fastag number : hfr042097

Date and amount of the disputed transactions :
1. Date: 25-jun-2019 02:57:08 pm transaction number: [protected] - 60 rs deducted but actual transaction amount is 20 rs
2. Date :25-jun-2019 09:09:28 pm transaction number: [protected] - 20rs deducted but actual transaction amount is 10 rs
3. Date: 09-jul-2019 01:48:14 pm transaction number: [protected] - 60 rs deducted but actual transaction amount is 20 rs

I no longer wish to have an account in hdfc bank. I am facing issues reguarding the deduction of money from my account. I had 2500/- approx.in my account which got deducted and now i have -9000/-. I haven’t used my account in months and i no longer wish to maintain an account in hdfc bank.
I kindly request you to revert back as soon as possible

Regards
Afnan ahmed
Hyderabad
Ph no: [protected]

On 8th july 2019, hdfc bank has deducted amb charges without intimating twice for the month of june and may for non-maintainance of minimum balance
Despite the strict guidelines, hdfc is taking my money without informing the reason. No one can tolerate such an attitude. They should have at least send me sms regarding non-maintenance of minimum balance.
Rbi urges banks to inform their customers about the non-maintenance of minimum balance prior to levy penalty.

The number provide by hdfc bank for helping the customer solve problem on call is not working i was trying 7 days alrady and many time attempt but it does not connect i just want to know transaction detail throughh refrence no but not helping by bank it suggest for helpline no [protected] but does't connect bad service by hdfc bank now i just approch on consumer complaint for helping me
Daily i was attempt calling ion this no 50 times but it does not coonect why hdfc bank provide good service with quick response calling no i hope this complaint is nhelpful for me...

Purchased a policy on 25th feb 2014, policy no.16667113, but was unable to pay the premium, contacted the bank for refund of amount and was told that the policy has got a lock in period of 5 years, now 5 years are over but still i m not getting my amount back despite of repeated visit to your branch. Your agents just cheat us making false commitments to sell the policies. Kindly look into the matter and make arrengent for the refund of my matured amount in the form of cheque or dd. Or i have to move to the consumer court for the same.
My ph no. [protected]

I have applied for cheque book and obviously it will take some time, so i had to perform rtgs urgently for registry of my new plot, and they denied us of loose cheque not because our papers were incomplete but instead i got denied hy "hdfc doesn't issue loose cheques". Seriously? Since when this happened? This is some deep # of hdfc, moreover now i have to pay the extra tax for delay of my registry. Who to blame now? Good work hdfc.

Hi my account is blocked and when i visited my nearest branch there they said u have to visit home branch which is # far from my home. It will take 3 hours to reach there and i do night shifts i literally don't have time to go thre. Then i tell them j need to close the account they said we can't. It throws some # error while doing that. I need my amount back and i dont what the hell is going on between rbi and hdfc. It seems that hdfc have give away so many accounts to fraudsters as rbi fines them for not following kyc norms. I want my money back and close the account.

Yes i had a mistake i went for hdfc ergo insurance. Its been a really bad experience. Everyday i come to hear for delivery order will be done today n its been four days i've been waiting for delivery order. I'll make sure i'll never suggest anyone to go for hdfc ergo insurance. Service by your side was really disappointing. And the agent is named as shahnawaz whenever i call him he gives lame excuses. Today he said im travelling to somewhere yesterday he said it was off on saturday even he said its off... It's totally disappointing and everyone is suggested not to go for hdfc ergo insurance.

Hi

I am ridhima gandhi a privileged customer of hdfc bank from past 4 years. I have a major concern regarding my credit card bill payments. My card expired back in 07/17 and till date i am not using it. Back in 2017 there has been some pending amount which was due on my card of which i was not aware of so unable to pay at that time because of which the late fees and interest charges got accumulated on the card and are quite a lot as of now.
From the past 5-6 months i am getting reminders and calls to pay off the bill but currently i am not in financial condition to pay the entire amount. Ii have raised reversal requests on hdfc customer care 2-3 times but it has been rejected.
Please consider this a humble request to waive of the maximum late fee charges so that i can pay the remaining balance and retain the services of the card.
Please contact me for any details or queries on [protected]@gmail.com

Hi, I don't know what the hdfc bank is doing with my account this is second time when bank deducted 345 rupees two times (Total=619) this "amb chrg incl gst for may2019-mir[protected]" i dont know why they are having problem with my account. I am totally fed up with this.
I want my money back. This is second time when bank deducted amount from my account without providing any information to me. This deduction is made on 8 JULY 2019 and 8 JULY 2019 (TWO times) and MY CUSTOMER ID IS[[protected]].

Hi,
This is arunkumar r from coimbatore, tamilnadu. I have applied for fast tag card on 12 - april - 2019. Three months over, till now i have not received the fast tag card.

Ref no - hfr1177303.

While check with fast tag helpline number they gave me a dtdc courier tracking id (Track id for your reference - z[protected]. The status is appearing as it returned to their courier head office.

I am very disappointed to mention you, this issue is not resolved for 3 months by either fastag or hdfc bank.
Take an immediate action on this issue and do the needful to receive my fast tag card with in couple of days.

Regards,

Arunkumar r
(Ph - [protected])

Applied for fastag via hdfc fastag on 23/04 paid rs. 500. Got confirmation message on 05/05 paid another rs.300.
Riase a compaint with fastag customer service around 25/05 as i never ecieved the fastag, guy provided me with a tracking no. And upon tracking there was no onformation watsoever. So shared this with him and he also couldn't track it.. Promised me that someone senior will call me back within 24 hrs. Nobody called. Rraised this issue again around 10/06, same promise again.. Asked them to give me a complain no. Refused both time point blank that they don't log complaints.
Can someone please guide where to log a consumer complaint about them
Application id hfr128007

Hi team,

My mom has taken the loan from hdfc bank of bike emi.. I have been harrased by one of hdfc agent.. The way he has spoken to me is very bad.. He is every time calling me and harrasing me.. Please take action against the agent by name : manjunath reddy.. His number is[protected].. And his whatsapp number is +[protected].. He is using abusive words every time.. My mom is now unwell and been admitted to hospital because of his abusive words.. I need help from voxya very badly.. Thank u regards
Veda

My email is varma. [protected]@gmail.com

Please find the attached call records from manjunath reddy

Below mentioned are some rules sent to me by my father's lawyer for my reference.

Rbi rules:
(Iii) fair practices in debt collection

(A) in the matter of recovery of dues, banks / nbfcs may ensure that they, as also their agents, adhere to the extant instructions on fair practice code for lenders (Circular dbod. Leg. No. Bc. 104 /09.07.007 / 2002–03 dated may 5, 2003) as also iba’s code for collection of dues and repossession of security.in case banks / nbfcs have their own code for collection of dues it should, at the minimum, incorporate all the terms of iba's code.

(B) in particular, in regard to appointment of third party agencies for debt collection, it is essential that such agents refrain from action that could damage the integrity and reputation of the bank / nbfc and that they observe strict customer confidentiality. All letters issued by recovery agents must contain the name and address of a responsible senior officer of the card issuing bank whom the customer can contact at his location.

(C) banks / nbfcs / their agents should not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude the privacy of the credit holder’ family members, referees and friends, making threatening and anonymous calls or making false and misleading representations.