HDFC Bank Complaints & Reviews

Hi
I have requested hdfc to refund my money of rs.1416 which was deducted from my account as amb charges without information, they have refunded me just rs.1200 only.
And again when i requested them for refund of rs.885 which they deducted from my account as annual charges without any intimating me they have provided refund of rs.750 only.
They are saying me the reason they have already paid gst for that.
I cannot just donate money simply for you and i am not here to donate you.
And you are making my most of the time in just requested refund and worry about this account.
And i want my rest of the money back immediately. Do refund

Regards,
Enjapuri prathyusha

My first organisation opened a salary account in hdfc bank and later when i shifted company, they opened my salary account to a different bank. Now hdfc has converted my salary account to savings without any intimation and has been charging fees each month. I even spoke to their consumer rep on call and requested them to either close my account or undo the charges. Till date nothing has been done and it is charging me bomb as defaulters

Hi my name rakesh kumar from chennai avadi, im working as personal banker (Prime banker) in hdb financial services.
I work for hdfc prime channel. This place near to skywalk. Nelso manickam road aminjakarai.

For the last one year we are not getting any incentives's. The people who are all close to the sales manager, people who not performing candidates only receiving best incentives. We dont know whats happening around,...

Hdfc bank sent the sms like that-"dear customer your completed personal loan application is now accepted. Pls. Quote. Ref. No.67937768 for any status update -"my loan application no.67003511

But when check with that ref. No. Their no result found after that i contact customer care they told me that the loan is rejected. But they do not give any reason for loan rejection

Hello,

I have taken centurion bank loan for my two wheeler hero honda passion plus in nov 2004 warangal location and the loan is already completed. I have not recieved any information from the bank regarding collection of my original rc nor noc. I am staying in hyderabad and iam not sure where i should check the details as the bank now as it is merged with hdfc. I have approached hdfc but they just say that they have no information about this.

Thanks,
Muralinath k

Dear team,

I purchased samsung mobile through my credit card on[protected], same was cancelled on[protected] and on[protected] samsung refunded the amount of rs. 9909/-, after that 5 times i contacted hdfc customer care to look into that matter, and asked them to make sure it should cancel from your side.
But in the bill for the month of may 2019 hdfc debited the emi from my card, which was not relevant. Now i have contacted 10 times hdfc to resolve it, but they are not bothering and saying that they cant do anything, only samsung can do.
Samsung customer care are saying that they have cancelled the order and refunded the amount into card. Emi cancellation will be done by hdfc.
Please resolve the issue.

I applied for personal loan and it was denied on the basis that i m not graduated. It was not told or was not mentioned in the terms and conditions before i could apply. It is very frustrating to know that graduation is must to apply for personal loan and not salary slips. Making me wait for 12 days then telling me that graduation is required.. Took my documents my salary slips and pan card and adhaar card then after 12 days i m told loan denied because i m graduated. Very frustrating to learn this.

On 13th may 2019 i've tried to transfer rs 74, 452 to a beneficiary through hdfc imps but it failed saying "imps processor down". Funds got debited from my account but it did not get credited to beneficiary's account.

I made another transaction to the same beneficiary through imps and it was successful.

I had sent few emails to "[protected]@hdfcbank.com" and "[protected]@hdfcbank.com" requesting them to cancel first transaction and refund the money back to my account.

I got an email in response saying "the referred imps transfer done by you was time out. Amount will be credited in the beneficiary account or refunded back to your account within 3-4 working days", wonder how hdfc can blindly send some generic email.

It has been 3 days since i've raised a complaint and hdfc hasn't been able to confirm that the money won't be credited to beneficiary's account.

One of the incidents happen on 8th of may 2019 and 14th may 2019, i have paid 13, 250 twice (26, 500) against my exam and the website shows the error that it is not accepted by bank.
I called hdfc customer care 10 times for my refund. However, they do not have any answer for this issue. I am not satisfied with the services provided by hdfc for now. You can see i am your user since 2015 and this behavior is not acceptable from such a big organization. I need my money back as soon as possible.

Respected sir/madem,
I am hdfc bank credit card holder. The bank as auto debited rs.2999 from my credit card number ending 7922. Without my conformation auto renewal on date 5/5/19. I am not interested about in this service, and don't want this membership, refund in this debited amounts rs.2999. Plesae deactivate my plan.

Relationship number: 2025484
Plan:enhanced wa privilege single 2 year plan.
Name: venkatesan. I
Mobile number :[protected]

Hi,

I am a hdfc bank credit card holder. The bank has auto debited rs 1299 from my credit card number ending with 489377xxxxxx7363 without my authorization

I don't want this membership, so cancel the membership and refund the same. Please take the necessary action and cancel my membership as soon as possible. Otherwise actions would be taken legally.

Regards,
Moncy

I have got a call on 3rd jan 2019, from one of hdfc representative saying since i hold an hdfc salary account, i am eligible for a lifetime free credit card. She guided me how to apply from my internet banking. Once applied i got few verification calls from hdfc in next 3-4 days and then i got my credit card on 6th jan 2019.

On 22nd april 2019, i got a call again from one of hdfc representative saying my card is still showing a chargeable card, i will have to add any of my utility bill with the credit card account to make it lifetime free card. So on the same call, she added my jio postpaid account with the credit card account.

On 14th may, when i checked my unbilled transactions i saw, on 3rd may they levied a charge of rs. 2500 which will have to pay on my next statement which is about to generate on 19th may.

I raised a complaint to hdfc and they replied since i didn't spend rs. 300000 in the previous year i was charged a membership fee.

Note: the card is just 4 months old now.

I felt like it is a fraud and misguiding customers by hdfc.

I know even it is unwanted i will have to pay the membership fee since if i don;t pay it will affect my cibil.

I have attached the employee code details who helped me to submit the application online.

My email id - [protected]@gmail.com
Contact no - [protected]
Name - rupayan mondal

My name is chandran a. My email id:[protected]@gmail.com.

I had applied home loans in hdfc ltd during oct'2018. As a existing customer, i preferred to go head with hdfc. But, i don't know that the project of the builder should be approved by hdfc to give the loan. Hdfc representative, suggested that we will get loan sanction by using the form pni and then you can give remaining documents. I am confident that they will give the loan. So, i signed the pni and given to the bank. Around jan'2019 i got message saying that my loan sanctioned and they took the processing fees. After few days of time, hdfc representative saying that we are not sure whether this project is approved by hdfc or not. If not approved, again we need to create this project in our catalogue and go for project approval.

Around jan'19, they requested for additional document for disbursement and i arranged the required documents and given to them. They took again 10 days of time and coming back saying again the project is not approved and we required more documents. I requested to transfer of my file after 5 months of frustration and mental torture to nearest branch. The transferred my loan documents to nearest branch (Hosur) to fix the loan. Atfer 2 weeks of walk to the bank, finally the hdfc hosur branch manager explained that, the koramangal branch not proceed you file completed to disbursement of the loan and explained what need to be done next.

This is almost 6 months, think about the person who applied loan in your bank and how much he suffered?

This is cheating with out explaining about project approval you guys detected the loan processing amount. With addition to that, i paid legal fees to lawyer from my packet. I need my money back. Please do the needful.

I hold a icici debit card. I tried to withdraw 1800 rs from hdfc atm. The atm displayed that, the required denomination is not available, only 500s are available. I didn't receive money. But rs. 1800 is debited from my account. And i didn't get the money credited back. When i complained to icici, they raised the issue to hdfc. But hdfc states that, the money is debited by me. How can a system be such wrong? If required, hdfc can check their cctv footage of my actions in the atm.

Hi team,
I have made a wrong neft transfer of 1 lakh rs from my sbi account to one of the hdfc bank account. Then for reversal hdfc bank asked us to raise request from sbi bank. Then sbi bank had raised this request sbin[protected] and provided all the required proofs and document on [protected]@hdfcbank.com and [protected]@hdfcbank.com. They responded that we would be processing this request and will refund the money. Since 2 months sbi manager sent lots of reminder to know the status of refund.
But no one from hdfc bank is giving response to this. Please look into this issue. Also let me or sbi branch know if anything required from us. Thanks in advance.

Koushal singh dhangar

Hdfc bank is the most unprofessional & unscrupulous bank in india. Please be warned that the bank officials are highly unreliable and have been given the training to harass and torture people, be it any of their department. I have already given pdc and paid the asked installments for the loan against my credit card yet their bank officials start calling me at 7/8 in the morning saying my installment is due. They executives are extremely rude and have no correct information and despite explaining them nicely that i have paid what i have to and they shouldn't be calling me because it's all settled they have a horrible attitude saying so what if they're calling me and if they have missed out information. I have call recordings, messages and emails to prove all that i'm saying.

I have made a transaction on 20th april which was canceled by me on 21st april, but still, i haven't received my deducted amount. I have dropped an email to hdfc support but as of now, no one is responding. Yesterday, i had words with phone banking staff name renu she told me to check with the payment gateway. First i have contacted merchant site they assured me that they have successfully refunded the amount. Please check with your bank. I have attached the screenshot of the citrus gateway, they have successfully refunded the amount on 21st april, but hdfc is not initiating it.

My complaint reference number is - 1893680.

Please see the attached screenshot for your reference.

Thanks,
Manoj

Respected sir/mam
I am siddhai j kargutkar handling a two wheeler loan from hdfc bank because of my financial crisis i was not able to make the payment so a collection department called me on my cell phone which was starting harassing my me regarding the payment i need to surrender my vehicle if i don’t have power to pay the emi.

They have taken my my vehicle in the middle of the road and collection departments taking rubbish

Only 3 emi was due i was telling i will pay interested that is 630 actually i paid 5000 inserted already but you person has told that they had bike he is telling that they had sold out the bike. With whose permission they had did this
All registration paper are with me

Loan account no 38732540

Our bike detail
Registration no. - mh04hh5263

Maker / model - honda cars india ltd / cb unicorn 160

Insurance upto - 29-sep-2019

Fitness upto - 29-mar-2031

Fuel type - petrol

Registration date - 30-mar-2016

Vehicle age - 2 years 13 months

Registering authority - thane, maharashtra

Chassis no - me4kc204cg80xxxxx

Engine no. - kc20e801xxxxx

Vehicle class - m-cycle/scooter (2wn)

Fuel norms - not available

Kindly requested you i can pay amount 3869*3 installment 11607 and 1890

Respected sir/mam
I am siddhai j kargutkar handling a two wheeler loan from hdfc bank because of my financial crisis i was not able to make the payment so a collection department called me on my cell phone which was starting harassing my me regarding the payment i need to surrender my vehicle if i don’t have power to pay the emi.

They have taken my my vehicle in the middle of the road and collection departments taking rubbish

Only 3 emi was due i was telling i will pay interested that is 630 actually i paid 5000 inserted already but you person has told that they had bike he is telling that they had sold out the bike. With whose permission they had did this
All registration paper are with me

Loan account no 38732540

Our bike detail
Registration no. - mh04hh5263

Maker / model - honda cars india ltd / cb unicorn 160

Insurance upto - 29-sep-2019

Fitness upto - 29-mar-2031

Fuel type - petrol

Registration date - 30-mar-2016

Vehicle age - 2 years 13 months

Registering authority - thane, maharashtra

Chassis no - me4kc204cg80xxxxx

Engine no. - kc20e801xxxxx

Vehicle class - m-cycle/scooter (2wn)

Fuel norms - not available

Kindly requested you i can pay amount 3869*3 installment 11607 and 1890

*****439 is my account no. When going to open net banking entering customer I'd password & then selecting image
After this take on next screen with my registered mob no. Ticking box & continue
No OTP come. Unable to open my net banking account. This is major issue with HDFC. Kindly help to resolve ASAP.

ANIL KUMAR