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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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R
richyg1989
May 16, 2019
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Resolved

Address: IIFL towers, Perungudi, Chennai, Chennai, Tamil Nadu, 600096

I hold a icici debit card. I tried to withdraw 1800 rs from hdfc atm. The atm displayed that, the required denomination is not available, only 500s are available. I didn't receive money. But rs. 1800 is debited from my account. And i didn't get the money credited back. When i complained to icici, they raised the issue to hdfc. But hdfc states that, the money is debited by me. How can a system be such wrong? If required, hdfc can check their cctv footage of my actions in the atm.
Jun 16, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 16, 2019
HDFC Bank Customer Care's response
Dear Customer,

With reference to your complaint regarding a debit placed on your savings account in spite of non-dispensation of cash from an HDFC Bank ATM. Please follow the below process for claiming the funds: 1. Submit a complaint /dispute letter with the issuing bank branch where you hold the savings bank account. 2. The issuing bank will then raise a chargeback dispute/query on us (HDFC BANK) seeking the disputed transaction status. 3. If the transaction stands valid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your respective bank. Assuring you of our best services always.

-Bejoy
HDFC Bank Customer Assistance
Hdfc bank deduction my balance,

AMB CHRG INCL GST FOR APR2019
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    koushal_manish
    May 16, 2019
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra

    Hi team,
    I have made a wrong neft transfer of 1 lakh rs from my sbi account to one of the hdfc bank account. Then for reversal hdfc bank asked us to raise request from sbi bank. Then sbi bank had raised this request sbin[protected] and provided all the required proofs and document on [protected]@hdfcbank.com and [protected]@hdfcbank.com. They responded that we would be processing this request and will refund the money. Since 2 months sbi manager sent lots of reminder to know the status of refund.
    But no one from hdfc bank is giving response to this. Please look into this issue. Also let me or sbi branch know if anything required from us. Thanks in advance.

    Koushal singh dhangar
    Jun 28, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 18, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    Please write to [protected]@hdfcbank.com with your registered mobile number and transaction details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Zubin
    HDFC Bank Customer Assistance
    May 18, 2019
    Updated by koushal_manish
    thanks but how can read the reference number as it is protected .
    Jun 28, 2019
    Updated by koushal_manish
    I didn't get any response from them . Could you please help me . I am very disappointed from the behavior of HDFc bank. Thanks.
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      M
      Meenazam
      from Mumbai, Maharashtra
      May 16, 2019
      Resolved
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      Resolved

      Address: 19 DADOJI KONDEV MARG, SHANKALA PRESIDENCY, A-701, Mumbai City, Maharashtra, 400027

      Hdfc bank is the most unprofessional & unscrupulous bank in india. Please be warned that the bank officials are highly unreliable and have been given the training to harass and torture people, be it any of their department. I have already given pdc and paid the asked installments for the loan against my credit card yet their bank officials start calling me at 7/8 in the morning saying my installment is due. They executives are extremely rude and have no correct information and despite explaining them nicely that i have paid what i have to and they shouldn't be calling me because it's all settled they have a horrible attitude saying so what if they're calling me and if they have missed out information. I have call recordings, messages and emails to prove all that i'm saying.
      May 16, 2019
      Complaint marked as Resolved 
      This issue isn't resolved. How's it marked as resolved. This is cheating at the highest level
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 18, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 33016802 for further assistance in this regard.

      -Zubin
      HDFC Bank Customer Assistance
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        M
        manoj2988
        from Bengaluru, Karnataka
        May 16, 2019
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        Address: Panchkula, Haryana, 134109

        I have made a transaction on 20th april which was canceled by me on 21st april, but still, i haven't received my deducted amount. I have dropped an email to hdfc support but as of now, no one is responding. Yesterday, i had words with phone banking staff name renu she told me to check with the payment gateway. First i have contacted merchant site they assured me that they have successfully refunded the amount. Please check with your bank. I have attached the screenshot of the citrus gateway, they have successfully refunded the amount on 21st april, but hdfc is not initiating it.

        My complaint reference number is - 1893680.

        Please see the attached screenshot for your reference.

        Thanks,
        Manoj
        +2 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          siddhaiargutkar
          from Mumbai, Maharashtra
          May 16, 2019
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          Address: Thane, Thane, Maharashtra, 400604

          Respected sir/mam
          I am siddhai j kargutkar handling a two wheeler loan from hdfc bank because of my financial crisis i was not able to make the payment so a collection department called me on my cell phone which was starting harassing my me regarding the payment i need to surrender my vehicle if i don’t have power to pay the emi.

          They have taken my my vehicle in the middle of the road and collection departments taking rubbish

          Only 3 emi was due i was telling i will pay interested that is 630 actually i paid 5000 inserted already but you person has told that they had bike he is telling that they had sold out the bike. With whose permission they had did this
          All registration paper are with me

          Loan account no 38732540

          Our bike detail
          Registration no. - mh04hh5263

          Maker / model - honda cars india ltd / cb unicorn 160

          Insurance upto - 29-sep-2019

          Fitness upto - 29-mar-2031

          Fuel type - petrol

          Registration date - 30-mar-2016

          Vehicle age - 2 years 13 months

          Registering authority - thane, maharashtra

          Chassis no - me4kc204cg80xxxxx

          Engine no. - kc20e801xxxxx

          Vehicle class - m-cycle/scooter (2wn)

          Fuel norms - not available

          Kindly requested you i can pay amount 3869*3 installment 11607 and 1890
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
          May 22, 2019
          Updated by siddhaiargutkar
          Please do the needful
          Registration no. - mh04hh5263
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            S
            siddhaiargutkar
            from Mumbai, Maharashtra
            May 16, 2019
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            Address: Amadeerp Society 104 Thane, Thane, Maharashtra, 400604

            Respected sir/mam
            I am siddhai j kargutkar handling a two wheeler loan from hdfc bank because of my financial crisis i was not able to make the payment so a collection department called me on my cell phone which was starting harassing my me regarding the payment i need to surrender my vehicle if i don’t have power to pay the emi.

            They have taken my my vehicle in the middle of the road and collection departments taking rubbish

            Only 3 emi was due i was telling i will pay interested that is 630 actually i paid 5000 inserted already but you person has told that they had bike he is telling that they had sold out the bike. With whose permission they had did this
            All registration paper are with me

            Loan account no 38732540

            Our bike detail
            Registration no. - mh04hh5263

            Maker / model - honda cars india ltd / cb unicorn 160

            Insurance upto - 29-sep-2019

            Fitness upto - 29-mar-2031

            Fuel type - petrol

            Registration date - 30-mar-2016

            Vehicle age - 2 years 13 months

            Registering authority - thane, maharashtra

            Chassis no - me4kc204cg80xxxxx

            Engine no. - kc20e801xxxxx

            Vehicle class - m-cycle/scooter (2wn)

            Fuel norms - not available

            Kindly requested you i can pay amount 3869*3 installment 11607 and 1890
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Anil.9736015005
              from Mumbai, Maharashtra
              May 16, 2019
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              Address: Godrej Consumer Products Ltd. Plot No. 6 Katha, Solan, Himachal Pradesh, 173205

              *****439 is my account no. When going to open net banking entering customer I'd password & then selecting image
              After this take on next screen with my registered mob no. Ticking box & continue
              No OTP come. Unable to open my net banking account. This is major issue with HDFC. Kindly help to resolve ASAP.

              ANIL KUMAR
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                R
                Ramesshp
                from Mumbai, Maharashtra
                May 15, 2019
                Resolved
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                Resolved

                Address: Madinaguda, Hyderabad, Telangana, 500049

                Dear friends,
                Please don't use HDFC account. I had bad experienced from hdfc. I got loan from hdfc. at the time of loan process, they requested to open bank account. I got account and loan amount was credited. Later I have not been using this account. Recently they sent massage that your non maintenance balance is 7000 rupees. Ok requested to customer care to remove negative balance. They agreed that and requested to maintain minimum balance. I added 12000 rupees, but they deducted my money due to negative balance. Customer care explained about negative balance and said that paying non maintenance compulsory. This the way they are treating customer.
                Dear friends I am saying that please don't take account and credit card from HDFC. I had bad experienced with HDFC credit card also.
                Jul 2, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 21, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We understand that our branch official has contacted you and addressed your query. For further assistance, you may contact Mr. Venkat Chaitanya. S on [protected].

                -Zubin
                HDFC Bank Customer Assistance
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                  K
                  Karan Chopra12
                  from Hisar, Haryana
                  May 15, 2019
                  Resolved
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                  Resolved

                  Address: 122002

                  Hi my name is karan chopra. I am a resident of gurgaon and am using hdfc credit card since about 2.5 yrs now. Initially it was okay because i was paying my dues on time but i had a my father's death last mth in the month of april 2019 so because of moving out to my hometown in lucknow i had to leave my job because of my leave issues with my manager. The executives are harassing me on a daily basis by calling me not only from their ivr number but also from their personal numbers as well. I would request the grievance department to please pay heed to my problem as soon as possible. All i want is just the end of this month that is may 30th 2019 to repay all my dues. I do not want to he harrased please.
                  Jun 16, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 16, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  As you are aware, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of total outstanding needs to reach the bank by the payment due date. We confirm that there are no buffer days for credit payment. We confirm that payment towards the Total Amount Due reflecting as per the statement has to be paid by the payment due date to avoid levy of charges.

                  -Nadia
                  HDFC Bank Customer Assistance
                  I oredered something from snapdeal abd cancelled. I got the message from HDFC that my amount has been reversed but not eflecting in my account.
                  RESPECTED SIR
                  I Would like to say i dont want to renewal one assist plan plz deacticvate this service credit endilng 0215 dont deduct my amount.i hope you can understand
                  thank you
                  from
                  usha
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                    M
                    Mugunth199
                    May 15, 2019
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                    Address: Chennai, Tamil Nadu, 600089

                    Dear sir,

                    i have received the call from hdfc bank on[protected] her name is deepika .and she have brainwashed me - as hdfc bank will give you offer to pre-close your existing two-jumbo loans.by offer some amount with minimum due of 4500/ month upto the due for may 2020 (12 months). and she told me it's benefit to you compare the existing loan amount!. so i was accepted

                    note : but she was not telling me it's a jumbo loan.

                    after 20 min she was processed new loan[protected] -rs, 50000) and deposited 50000 to my bank account([protected]).after 2 minutes she was calling me and forced to pre-close my existing old two loans of
                    1.loan no:[protected]rs, 80000 and
                    2.loan no:[protected]rs, 35000 (in a fraction of minutes).
                    that day evening i have calculated my loan payment details it's was totally lose of me.i have call customer care and requested to close the new loan.

                    today i have checked- still the new loan was in active status.now the customer care person's told me - you have used the new loan amount; so we can't take your new loan close request. i was shocked.

                    she (deepika) only called me and forced to use the amount 49100 to pre-close old loans; but now all are told me you only used the new loan amount. (they give only the choice to pre-close option only and they will be charged around 4500 approx) this is happened just two days?

                    now i need to cancel the new jumbo loan (loan no:[protected]rs, 50000) without any processing fee+interest+gst.

                    i was not using any loan amount my knowledge she (deepika) only forced me to use the 49100 amount to my credit card.i'm a middle class people i can't tolerate this type of theft.i was suffering lot on this issue.

                    kindly help me to close the new jumbo loan without any fees
                    +2 photos
                    HDFC Bank customer support has been notified about the posted complaint.
                    May 16, 2019
                    Updated by Mugunth199
                    still the customer care have blaming and brainwashed me to pre-close option of the jumbo loan.
                    not try to solve this issue.

                    these peoples are only focused their target not favor for HDFC bank customers.

                    please resolve this issue as earlier as possible at before of the bill generate date[protected].
                    May 16, 2019
                    Updated by Mugunth199
                    HDFC credit card Loan sector peoples are very wrost and blaming HDFC Customers always.
                    May 16, 2019
                    Updated by Mugunth199
                    HDFC Deepika have not informed me about the offer as a jumbo loan!? so that i felt that hdfc bank was given some opportunity to close my loan earlier.

                    but she was blaming me to increase the Due date of my old loans and propose me to get a new loan (that time she was not telling it's jumbo loan-You can Audit the Reocord of the call?

                    even one rupee i have not taken from the amount but all HDFC staffs telling me to use that amount.

                    now i want to cancel the deepika mam intiated loan no:[protected]rs, 50000 without any charges.kindly help me...
                    May 16, 2019
                    Updated by Mugunth199
                    Still Deepika mam from HDFC Loan department (Phone no.[protected] ) was not taken my call regards the loan was forced to me with out my proposal.

                    and she cheating me by telling lie - by increase the Old loan due amount and forced me to take a new insta jumbo loan .
                    i am not interested this new loan and i want to cancel this loan loan no:[protected]rs, 50000 without any charges.kindly help me...
                    May 17, 2019
                    Updated by Mugunth199
                    Dear sir,

                    Main Issue is- Deepika from HDFC Loan department (Phone no.[protected] ) was called me on[protected] and forced to get a loan (not telling it's a jumbo loan) and brainwash me lot.and i accept her thoughts (she is told me with wrong EMI calculation of my old loan dues )

                    after give a new loan on me ( loan no:[protected]rs, 50000 ), she called with her personal number and immediately pushing me to use that loan amount for pre-closing procedure!??? it's a planned fraud activity from deepika to me.

                    now all HDFC peoples told me- i am only using this amount for something.please check her personal call (Phone no.[protected] ) on[protected] you will be realise.she only push me to take that loan .

                    she don't take my call untill now - regards the loan details fraud/clarifications.

                    still i am not interested this new loan and i want to cancel this loan loan no:[protected]rs, 50000 without any charges.kindly help me...
                    May 17, 2019
                    Updated by Mugunth199
                    Dear sir,

                    Main Issue is- Deepika from HDFC Loan department (Phone no.[protected] ) was called me on[protected] and forced to get a loan (not telling it's a jumbo loan) and brainwash me lot.and i accept her thoughts (she is told me with wrong EMI calculation of my old loan dues )

                    after give a new loan on me ( loan no:[protected]rs, 50000 ), she called with her personal number and immediately pushing me to use that loan amount for pre-closing procedure!??? it's a planned fraud activity from deepika to me.

                    now all HDFC peoples told me- i am only using this amount for something.please check her personal call (Phone no.[protected] ) on[protected] you will be realise.she only push me to take that loan .

                    she don't take my call untill now - regards the loan details fraud/clarifications.

                    still i am not interested this new loan and i want to cancel this loan loan no:[protected]rs, 50000 without any charges.kindly help me...

                    May 17, 2019
                    Updated by Mugunth199
                    please check her call history on[protected] from her personal number to push me to utilize the loan amount.

                    please help me to solve this issue with out any charges...

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                      N
                      nviji1971
                      from Bengaluru, Karnataka
                      May 15, 2019
                      Resolved
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                      Resolved

                      Hi,

                      I had lost my food plus card, i am a cts associate, could you block the card and issue the new card. Also my old card has balance money in that account around 2k.

                      Could you please transfer the amount in the new card. I am waiting for you response.

                      The food card number is : [protected]

                      Please resolve this matter asap.

                      My email : vijayalakshmi. [protected]@cognizant.com
                      Jun 18, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 17, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We note that our team has responded to you through email on May 16, 2019, vide email. In case of any further clarification or assistance, please feel free to reply to us on email.

                      -Nadia
                      HDFC Bank Customer Assistance
                      ATM not received yet to my mailing adress.
                      Event details..EX[protected]IN ...
                      My salaried account has put on hold by MiRevenue by GEFU. I left the job almost a year back and i havent done any transaction since many months. When I checked the balance it was negative. I asked the customer care but they were least interested looking into the matter. And the amount keeps on increasing.
                      Dear bank,
                      As per my second bill of credit card cha rges are exided. So please revert that charges because this is my second bill. So I'm not able to pay this time. I want credit card should be life time.
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                        J
                        jppanakam
                        from Chennai, Tamil Nadu
                        May 15, 2019
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                        Address: VV Nagar, Hyderabad, Andhra Pradesh, 500072

                        I have an hdfc credit card and I missed to pay 5000 rs on statement outstanding balance for month of April 2019. HDFC charged me 8732 rs as financial charges + 1733 rs as applicable GST on financial charges in next month statement i.e May 2019. This is not at all acceptable that 5000rs will be charged with 8732rs as fee.

                        I request Consumer Complaints to do help understand on what basis HDFC keeping all the charges on customers and how to get the money back which is over charged on 5000 rs.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          R
                          Rishabh Surana
                          from Mumbai, Maharashtra
                          May 15, 2019
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                          Address: Agra, Uttar Pradesh, 282005

                          I have been informed that my emi was bounced for the month of march 2018
                          but according to my bank statement enough funds were available in the account and still there was no deduction of the EMI.
                          Now i have been charged with the bouncing charges along with late payment charges
                          I have been receiving calls that a FIR has been lodged against me.
                          but there was no information provided to my about the bounced EMI
                          my loan account no is[protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            J
                            JOSHITA RDX
                            from Gurgaon, Haryana
                            May 15, 2019
                            Resolved
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                            Resolved

                            Address: House no 115 Mandakini Enclave Alaknanda New Delhi, New Delhi, Delhi, 110019

                            Hello team,
                            I have requested for closure of this hdfc bank credit card ending with 0044 last year in the hdfc bank branch: "pn 3, nri cplx, mandakini, alaknanda, greater kailash 4, new delhi, delhi 110019" after a filling a manual form.

                            I also received a confirmation that the card has been closed.

                            The last email for the payment was sent on thu, may 24, 2018, 2:39 pm and the amount was rs.14725.31. Further paying this amount there was no amount due left and i received the below email.

                            Thus making
                            Total amount due : (Rs.) 0.00
                            Minimum amount due : (Rs.) 0.00
                            Payment due date : (Dd-mm-yyyy[protected]

                            Now after close to 1 year, i have received again payment notice for about rs 1082.87/-. Although the card was not even delivered to me and it was closed already.

                            It looks very pity and i am really disturbed personally with this credit card related communication.

                            There is no statement generated for the same. Kindly request for help to close this as soon as possible.

                            Attached screenshots
                            1. Email regarding last communication.
                            2. Email regarding the outstanding due.
                            3. Payment done confirmation

                            My phone number : [protected]
                            +4 photos
                            Jun 16, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 16, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We request you to contact our Debt Management officers at[protected] / 66668102 with regard to your credit card outstanding or for any further clarifications.

                            -Anay
                            HDFC Bank Customer Assistance
                            I Have to close my HDFC Bank account but Bank will not close my account and none maintenance charges will be Increase every months please sir guide me.
                            Dear sir
                            There was no cash for three hours in the ATM of devigarh branch.devigarh is situated at the distance of 25 km from patiala.i went there three times between 9am to 1 pm.this is big harassment for the people of this area.plz solve this problem.
                            Thanks
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                              D
                              Dipesh Abnave
                              from Mumbai, Maharashtra
                              May 15, 2019
                              Resolved
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                              Resolved

                              Address: SANTOSH NAGAR BMC COLONY GEN A K VAIDYA MARG, Mumbai City, Maharashtra, 400065

                              Hi,
                              I have recieved message stating that..
                              Dear customer mandate reference no: hdfc[protected] issued to kotak mahindra bank ltd with value rs. 100000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

                              I didn't apply for this... Can this direct debit could be stopped... Please guide me and help me.
                              Jun 16, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 16, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              You are requested to visit our nearest branch and submit request for cancellation of the said mandate and our branch official will assist and guide you. Kindly visit the following URL to access information for the complete address details of our Branches: https://bit.ly/1FVOjPE

                              -Nadia
                              HDFC Bank Customer Assistance
                              From Amazon 1258399 deducted money Rs999/-in my HDFC credit card. Like fraudulent transactions from Please protect and Refund my money.
                              Hello Team,

                              Application number-- cc41643539

                              I applied for the credit card in the month of april 2019, as it declined due to signature mismatch, and no resolution provided till from your end,

                              i'm still looking forward you to take the card, please kindly get back with the resolution/ alternative way.

                              reach me ASAP.

                              Thanks,
                              My credit card has expired last month and still i have not received my new card. iam on a foreign tour next week and need the new card. the card has expired during april 2019 and it is said the new card will be issued automatically. but not happened. my customer id 37395060.
                              I did avail the one assist card still the amount has been debited from my account I want a refund for the amount plz it's so inconvenient and without the concern of the customer how can u do this.
                              Respected sir/madam,
                              I vaishali laxman chalke had applied a credit card though HDFC bank, meanwhile you had send it to me also blue dart courier the AWB no for my card is :- [protected]. It has not delivered to me, kindly look at this issue and help me out.
                              Thanks...
                              In parwanoo branch they are not acept DD always says go to other branch because their printer not working, staf not available this type of reason. why they not acept DD i m a customer of parwanoo branch but why should i go to other branch . This is not 1st time i face this type of problem maximum time
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                                kishkant
                                from Mumbai, Maharashtra
                                May 15, 2019
                                Resolved
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                                Resolved

                                Address: VPO attari, Amritsar, Punjab, 143018

                                I have buy a item from amazon and payment done online, item was returned by me and refund was initiated by amazon.in on 22-apr-19 but same not received in my account. I have talked with amazon they said was is intiaiated talk with hdfc bank. I have mark many mailto hdfc but no resolution till now. Reference no given by amazon is 008762.
                                Mail id register with hdfc is krishna. [protected]@gmail.com
                                Mb number [protected]
                                Jun 25, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 15, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                -Nadia
                                HDFC Bank Customer Assistance.
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                                  Shahnaz KS
                                  from Kayankulam, Kerala
                                  May 15, 2019
                                  Resolved
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                                  Address: Konnothuveliyil, Kollamnirappel, Kanjiramattom,Ernakulam, Ernakulam, Kerala, 682315

                                  Hi sir/madam,

                                  I made a payment from my hdfc account in one online shopping site, i cancelled the order and i got a mail confirmation of the refund from the online shopping site. I got the mail on 3rd may and was ask me to wait for 5 business days. Today is 15th of may and i didn't get any mail of response from your side. The refund reference number for the transaction is 088362 and 258630. My account number is -[protected], ernakulam infopark branch
                                  Jun 16, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 15, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                  -Nadia
                                  HDFC Bank Customer Assistance.
                                  Invalid credit card
                                  Send pin my registration mobile no, email id
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                                    Pranab 9
                                    May 14, 2019
                                    Resolved
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                                    Address: Borbori, 784148

                                    Dear Team,
                                    On dated 7.05.2019 i was withdraw amount of 4, 000 rupees from BORBORI SBI ATM, but unfortunately when i was put ATM Pin and amount of 4, 000 rupees, ATM automatically coming black screen and restart, but case not dispensed. Kindly look the matter on priority.
                                    Please find below details for reference.
                                    ATM ID- BORBORI-ATM
                                    ACCOUNT NUMBER - [protected]
                                    REFERENCE NUMBER[protected]
                                    NARRATION[protected]MANGALDAI
                                    May 17, 2019
                                    Complaint marked as Resolved 
                                    Dear Team, Almost 11 days running but Rs 4000/- not credited in my account also i called to customer care but they didn't response anything, Still waiting for update about case not dispensed Rs 4000/-. As i am facing financial problem due to this.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      roopakvats
                                      from New Delhi, Delhi
                                      May 14, 2019
                                      Resolved
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                                      Resolved

                                      vip lounge charges

                                      Address: Faridabad, Haryana, 121001

                                      HDFC charged unnecessarily against my VIP Lounge usages.
                                      In Jan month, I used to visit Mumbai and used VIP Lounge, as per earlier understanding there was no charges against 1 VIP Lounge per month but HDFC wrong charged 1951.29 INR + GST 18%

                                      This is still mentioned in HDFC website :

                                      Why you should use a Credit Card

                                      There are several benefits to using a Credit Card with travel privileges (or,...
                                      +1 photos
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                                      Rubyevan
                                      from Delhi, Delhi
                                      May 14, 2019
                                      Resolved
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                                      Resolved

                                      Address: 600010

                                      My name is ruby evangelin,

                                      My account was salary account in hdfc, without prior information or prior notice amount of rs.600 has been debited from my account, i need the reason for the debit and i want my money back.

                                      If this happens again then i need to close this account and all transaction from this bank and open another account with another bank who is allowing us to open with 0 account.

                                      So, request you do the needful and get back my deducted amount and not to deduct the amb any more
                                      Jun 22, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 14, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      May 17, 2019
                                      Updated by Rubyevan
                                      Hi,

                                      I have sent my account details from my registered id.

                                      Please do the needful.

                                      Thanks
                                      Ruby
                                      Hi,

                                      I have sent my account details from my registered id.

                                      Please do the needful.

                                      Thanks
                                      Ruby
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