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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 715

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Jen Varghese
from Ernakulam, Kerala
May 14, 2019
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Address: Ernakulam, Kerala, 682020

I have HDFC Fastag and the Customer ID is[protected]. The wallet ID is[protected].
On May 4th 2019, I had two transactions at toll plazas. After that my account balance is Rs.233/-.
On May 10th 2019, I have recharged my account with Rs. 600/- and the total balance is Rs. 508/-. The actual balance should be 600+233=833/-.

Please let me know why the actual balance is not showing my account? Current balance showing that 508 only.
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    G
    GOJIRI RANE
    from Mumbai, Maharashtra
    May 14, 2019
    Resolved
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    Resolved

    I have hdfc sal account and get personal loan from hdfc bank i paid every month emi but once i cant maintains balance in account that time bounce my emi and bank charge me bounce charges with taxes and after one month they charge me 236 re for emi rtn charges what is this charges and what is related this charge without message hdfc always problem complaint service and we not choice for other bank sal account
    Jun 27, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 14, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We're sorry to hear that. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    Anay
    HDFC Bank Customer assistance
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      G
      gunner7
      from Delhi, Delhi
      May 14, 2019
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      Address: Alukka House, Angamaly, Kerala, Ernakulam, Kerala

      I am a hdfc bank credit card holder. The bank has billed me an amount of rs. 1399/- from my credit card number ending with 3494 without my concern on date:31/03/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and cancel the billed amount of rs.1399/-

      Oneassist relationship number : 4040333
      Name :- nirmal jose
      Mobile no. :-
      Credit card number ending :- 3494
      HDFC Bank customer support has been notified about the posted complaint.
      Jun 02, 2019
      Updated by gunner7
      Hi,

      On behalf of the previous complaint regarding one assist membership. A fee of 1399/- have been charged on my credit card bill without my concern. With regard to the same, the amount was not been removed from my credit card bill. I'm still getting a message of payment due Rs. 1326/-
      Please take necessary action and refund the amount as soon as possible to my credit card account.

      Thanks
      Dear Nirmal,

      Greetings from OneAssist!!!

      We are sorry to see you go.

      We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

      We appreciate your patience in the interim.

      Regards

      Team OneAssist
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        S
        Ssonalsharma1986
        from Mohali, Punjab
        May 14, 2019
        Resolved
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        Resolved

        This is to inform you that on 29th march i received a message of emi conversion has been done on my credit card for the transaction that was made on 28th march. I have not made any payment of such amount and has blocked my card the moment i received the msg.

        While checking with bank executive she informed me that even she doesn’t know who the merchant is and till date they have not advised me the merchant's name and are sending me bills of that emi making me liable to pay inspite of the amount being in dispute.

        I have sent credit card dispute form at cc. [email protected] but till date there is not revert inspite of sending auto replies that they will get back to me within 7days. They have charged me the emi in april and now sent the bill again. This is the second time fraud activity has happened first with debit card and now with credit card. I have visited the roop nagar branch as well but there was no assistance provided and stated i need to wait for the revert from cc. Disputes. Reference number nisha acharya has given me is [protected] over the email but no action has been taken till date and last digit of my card is 6811 which is blocked. Attached is the dispute form sent.
        +1 photos
        Jun 20, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 15, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 07 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

        -Zubin
        HDFC Bank Customer Assistance
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          J
          Johny Kd
          from Delhi, Delhi
          May 14, 2019
          Resolved
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          Resolved

          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

          Last month (April) could not able to maintain balance for EMI (6990) of my loan. The bank first charged rs 708 and then today it charged rs 236.
          This is huge penalties as if like you are waiting for us to do small mistake like not able to maintain a balance for a particular month.
          Not fair.
          Please tell me the mechanism you apply in order to deduct these charges.
          Thank you.
          Jun 17, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 16, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          Your EMI towards Personal loan had bounced for the month of April 2019 due to insufficient funds. We request you to please refer below details of Installment returned unpaid till date: Installment Due Date: In case of a returned EMI, the following charges are applicable: Return charges: Rs.550.00 per instance + GST 18%. Late Payment charges: <2.00% or 2.50%> per month (Calculated on a daily basis from the date of return of EMI till payment of outstanding EMI). For further assistance, you may write to us at [protected]@hdfcbank.com in order to get a statement of your loan account.

          -Zubin
          HDFC Bank Customer Assistance
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            L
            Lionel Transport
            from Chennai, Tamil Nadu
            May 14, 2019
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            Address: Chennai, Tamil Nadu, 600091

            Hdfc credit card — cancellation of one assist membership

            Submit a complaint
            Cancellation of one assist membership
            I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 6064 without my concern on date:29.04.2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

            Oneassist relationship number :?
            Name :- gopalakrishnan p
            Mobile no. :- [protected]
            Credit card number ending :- 6064
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Gopalakrishnan,

            Greetings from OneAssist!!!

            We regret any inconvenience caused to you.

            We are unable to locate your account using your name also the mobile number given is protected. Hence, request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

            Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

            Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

            Looking forward to hear from you.

            Regards

            Team OneAssist
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              N
              navneetfighter
              from Ranchi, Jharkhand
              May 14, 2019
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              Address: koderma, Koderma, Jharkhand, 825410

              I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with xxxx1613 without my concern on date:06/05/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-. I had already given mail on to cancel the membership but still deduction has been done.

              Please deactivate and refund my money asap
              Date of incident : 06/05/2019
              Hdfc credit card no. Xxx1613
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Greetings from OneAssist!!!

              We regret any inconvenience caused to you.

              We are unable to locate your account using the last four digit . Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

              Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

              Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

              Looking forward to hear from you.

              Regards

              Team OneAssist
              Dear Customer,

              Greetings from OneAssist!!!

              We regret any inconvenience caused to you.

              We are unable to locate your account using the last four digits of your credit card. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

              Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

              Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

              Looking forward to hear from you.

              Regards

              Team OneAssist
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                S
                shrilekha gowda
                May 14, 2019
                Resolved
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                Resolved

                Address: 560037

                Hi,
                I have created a salary account in hdfc. One day i got a call for confirming details for credit card application, i cleared told them i don't require credit card. After that i got a mail saying that your credit application is rejected since it does not meet the criteria. After this when i checked my net banking credit card is reflected and annual membership bill has been generated, without knowing the card number how can i fill the credit card closure form. Though i have called the customer care them will not response properly. Please someone guide with this issue. Please find the mail screen shot.
                +1 photos
                Jun 14, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 14, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We're sorry to hear that. Please share your Card application No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                Anay
                HDFC Bank Customer assistance
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                  S
                  Satish Kumar Metchu
                  from Karnal, Haryana
                  May 14, 2019
                  Resolved
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                  Resolved

                  Address: ward 5, Bhiwani, Haryana, 127201

                  Dear sir
                  Today, i was traveling from bahadurgarh to bhiwani with my car no. Hr 18d 7884 on 14 may 2019 at 4:56am.
                  We have paid cash payment ticket no. E93194544 booth l4 at rohad. Than same time my fast tag account dedicated rs.60/- so kindly requested you refund extra payment rs 60/- in my account. Attached auto cut msg screen shoot & transaction ticket scan copy.
                  Thanks & regard
                  Satish kumar
                  Singhani (Bhiwani)
                  Jun 20, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  May 14, 2019
                  Updated by Satish Kumar Metchu
                  Return to refund
                  Verified Support
                  May 14, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                  -Anay
                  HDFC Bank Customer Assistance
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                    R
                    Raghavendrakowshik Kowshik
                    from Delhi, Delhi
                    May 14, 2019
                    Resolved
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                    Resolved

                    Address: Hassan, Hassan, Karnataka, 573201

                    Refer to above subject my registered mobile no is [protected] and i have applied for fastag for my two vehicle bearing refrence no hfr118447 and hfr118256 on 12april 2019 and told that tag will be delivered within 7 working days sorry to say this till today i have not received 1 tag and another one is not activated i am really disappointed with your service kindly request you to issue my tag as soon as possible

                    Thanking you

                    Raghavendra kn
                    Jun 16, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 16, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Kindly note Tag bearing reference no. HFR118447 is delivered and activated. The case of missing Tag HFR118256 is already in process will revert to you within 5 working days.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      S
                      Sharmistha Patra
                      from Mumbai, Maharashtra
                      May 14, 2019
                      Resolved
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                      Resolved

                      Address: Nyati tech park, Pune, Maharashtra, 411014

                      I contacted amazon about my refund issue. They said that their refund is processed and money will be reflected in bank account within 3 to 5 days. Its been a month since my amount isn't refunded. I contacted amazon and they told me to ask from the bank end. Hence please i want to know about this from the hdfc is there has been any requests of refund acceptance or not.
                      Jun 21, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 14, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        M
                        Macwon
                        from Mumbai, Maharashtra
                        May 13, 2019
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                        Address: Surat, Gujarat

                        Me macwon want to make a complaint against hdfc bank ltd. The employees in this bank are harrased and the life becomes hell after joining this bank.
                        Employees are not allowed to take leave even if they have sufficient balance also they have been told by the branch managers"leave is not your right" i think hdfc bank hr has forgotton that there exist labour office.
                        Employees has to work till late hours from 9 to 10-11-12 which is against the employement rule and they even don't get any overtime allowance for that.
                        I would like to get this into notice of the md of the bank mr. Aaditya puri.
                        Hdfc bank has forgotton that it has established the topmost position only because of their employees and they r least bothered.. All branches open till 9:30 pm checked camera
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Sachinnnnnnnn
                          May 13, 2019
                          Resolved
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                          Resolved

                          Address: Pune, Pune, Maharashtra, 411017

                          I have received a message from hdfc bank "your trx is debited to hdfc bank credit card for rs. 199.00 in mumbai at amazon1258399 on[protected]:17:54:30. This is not an authenticated trx as per rbi mandate effective 1 may 12." i also checked my account and its showing me outstanding payment of rs.999. I want my money back as its a fraud transaction. Please help me out. This is getting deducted every month
                          Jun 16, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 14, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I'll ensure this is taken up promptly. Please share your complete concern, Card No. & contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                          -Anay
                          Hdfc Bank Customer Assistance.
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                            D
                            DrKrishan Kumar
                            from Mumbai, Maharashtra
                            May 13, 2019
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                            Address: H. No. 475, Street. no. 7, Karan Vihar, near Banke Bihari Temple, Karnal, Haryana, 132001

                            I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2028 without my concern on date:09/05/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                            Name :- dr. Krishan kumar
                            Mobile no. :- [protected]
                            Credit card number ending :-2028
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Dr Krishan,

                            Greetings from OneAssist!!!

                            We are sorry to see you go.

                            We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                            We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                            Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                            We appreciate your patience in the interim.

                            Regards

                            Team OneAssist
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                              Veerasamy Seenuvasan
                              from Chennai, Tamil Nadu
                              May 13, 2019
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                              Address: No.73/33, Muniyappan st, Perambur, Chennai, Tamil Nadu, 600011

                              Today is amount of 1899 debited from my account of hdfc bank in mumbai at cponeassis at 03:32pm, without any information or without informing me or without sending otp or phone call to me.
                              And etlis bank have to inform me before the transaction.

                              I want my money back in my account urgently and information about this why it was debited from my account.
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                                S
                                satishthangaraj
                                from Delhi, Delhi
                                May 13, 2019
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                                Dear HDFC bank.

                                I’m very much disappointed with the deduction of Rs 177 money from my Account #[protected] with DESC for AMB CHRG INCL GST FOR APR 2019 month.

                                Deducted date : 07 May 2019

                                Though the maintained Average Minimum balance of amount Rs 10366. suddenly disappearing my hard-earned money.

                                AND sir/madam here i am requesting you that if any rule/process changed please learn to intimate first then do as your wish . And it is not you greatness to say without any intimation we deduct the amount. please revert my amount.
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  H
                                  Harjeet Arora
                                  from Mumbai, Maharashtra
                                  May 13, 2019
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                                  Address: Delhi, 143001

                                  I already posted my complaint amd no strict action has been taken yet. Now i think, its time for your bad days. I would recommend all the viewers and victims of such calls and requests that do complain about the whole company to the cybercrime complaint sector. Definitely our voices would be heard by them. This company is earning by eating up our money in an illegal way. This complaint is really serious. Waiting since month for the resolvement of my issue and still not done. Modi takk khabar jaani chahiye inki bhenchod.
                                  +3 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    shubhank2708
                                    May 13, 2019
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra

                                    Hello all,

                                    I had purchased a sony lcd using hdfc cashback offer on 06/01/2019
                                    The offer stated that within 90 days (3 months) the cashback will be credited in the bank account but it's already more than 3 months, yet i have not received the cashback and hdfc helpline are not working and is of no use at all.
                                    This was purchased from reliance digital, xperia mall, lodha xperial mall, palava.

                                    Kindly look into the issue and credit my cashback into my emi account at the earliest.
                                    Looking forward for your early reply.

                                    My hdfc consumer durable loan no[protected]
                                    Email id - [protected]@gmail.com
                                    Jun 15, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 15, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                                    -Zubin
                                    HDFC Bank Customer Assistance
                                    Hi,
                                    That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
                                    Hi
                                    I had purchased a sony lcd using hdfc cashback offer on 23/10/2019 with loan ac no[protected].
                                    The offer stated that within 90 days (3 months) the cashback will be credited in the bank account but it's already more than 3 months, yet i have not received the cashback and hdfc helpline are not working and is of no use at all.
                                    This was purchased from bajaj electronics

                                    Kindly look into the issue and credit my cashback into my emi account at the earliest.
                                    Looking forward for your early reply.
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                                      A
                                      anita arun saini
                                      from Roorkee, Uttarakhand
                                      May 13, 2019
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                                      Address: 4/1 hydel colony ram nagar roorkee, Haridwar, Uttarakhand, 247667

                                      Sir, hdfc bank given a credit card no xxx3231, oct 2017. I purchase some goods from myntra.com amount of 2000 we are given this amount by other bank debit card but in this time hdfc tell me your bill is 5400. I am not purchase any good for this card, i tell him give me all my bills (Start to last)
                                      But they are not given and ask we are discrete you for credit score you are not tack loan any time/any bank.
                                      Sir please help
                                      +1 photos
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      May 13, 2019
                                      Updated by anita arun saini
                                      we are sending mail 25/4/2019 but no solved my problem sir why are they not given my bills
                                      pleas help me

                                      May 15, 2019
                                      Updated by anita arun saini
                                      not response for my complaint
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                                        A
                                        Avi454545
                                        from Mumbai, Maharashtra
                                        May 13, 2019
                                        Resolved
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                                        Resolved

                                        Hello
                                        I am avneet singh
                                        I have a hdfc bank account
                                        Last night i was trying to pay someone money but accidently i transfered money to wrong paytm number. I complainted to paytm as well but they said they have done their job all i can do is ask bank to cancel transaction. I have asked the person as well but he blocked me. All i can do now is ask for help from you guys.
                                        I am even attaching a screen shot of transcation.
                                        Please help
                                        +1 photos
                                        Jun 18, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 16, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Request you to write to [protected]@hdfcbank.com along with below details, to enable us to check: - Date and amount of transaction - HDFC Bank account number - Correct account number where the funds were intended to be transferred. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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