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HDFC Bank Complaints & Reviews

2.9
Updated: May 15, 2026
Complaints 32950
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HDFC Bank reviews & complaints page 715

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B
Bhuvanesh P
from Dindigul, Tamil Nadu
May 20, 2019
Resolved
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Address: Coimbatore, Tamil Nadu

Hi,

I have purchased the fastag from hdfc bank last week. And i have recharged ₹200 and in my wallet i have ₹500. But when i cross tollgate today morning, its shows "fastag is blacklisted". I dont know what kind of service you are providing me. Or else i have to tell me before itself. Worst experience.

Shared all my details to fastag. [protected]@insolutionsglobal.com

Resolve this issue asap.

#bhuvan
Jun 26, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your application / Reference number, Complete address, your contact details, and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Nadia
HDFC Bank Customer Assistance
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    U
    Ujjwalsingh1
    from Karnal, Haryana
    May 20, 2019
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    Address: Chandigarh, Punjab, 160022

    I have resigned from my last job in April 2019, after which haven't used HDFC account .Now it is balance in negative close to 1000 RS, which is not appropriate therefore I wish to close the same.
    I Have already talked with HDFC customer care they are failed to any kind of help. So, i am writing the same here.
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      sameerksachan1988
      from Bengaluru, Karnataka
      May 19, 2019
      Resolved
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      Resolved

      Address: Bengaluru, Bangalore, Karnataka, 560099

      I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4612 without my concern on date:10/05/2019. I am not interested about this service and don't want this membership any more. So cancel the membership permanently and refund this debited amount of rs.1899/- immediately.

      Name: sameer kumar singdevsachan
      Credit card end number: 4612
      Mobile no: [protected]
      Aug 6, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Sameer,

      Greetings from OneAssist!!!

      We are sorry to see you go.

      We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

      We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

      Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

      We appreciate your patience in the interim.

      Regards

      Team OneAssist
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        F
        Five Studios
        from Mumbai, Maharashtra
        May 19, 2019
        Resolved
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        Resolved

        Address: 400067

        Hello
        Myself arun

        I am defaulters of hdfc bank
        Concern is hdfc collection agent name shruti and manager name santhos and chandivali branch,
        Executive shruti called me and she talked in disrespectful manner using words like
        Aukat hai kya and all
        In spite of telling that i m gonna pay the outstanding along woth intrest but she started in a disrespectful manner .
        Kindly register this complaint
        Jun 26, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 19, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please share your Loan Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          A
          Aviroop Dhar
          from Mumbai, Maharashtra
          May 19, 2019
          Resolved
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          Resolved

          Address: Surya Sravanthi apartment, flat no 204 , jubilee gardens road no 3 , kothaguda , near vasnoi Honda, Hyderabad, Andhra Pradesh, 500084

          I have not been receiving OTP and transaction SMS for the last 10 days. I have tried restarting my phone . I am able to receive regular SMS from people. Just HDFC SMS is not coming through. Please help with that. It's very difficult to get in touch with your customer service of HDFC.

          What is the primary way to get in touch to speak to a human in HDFC . I am so done with the run around given by the IVR.

          These are services that I pay for not being able to recieve my charge SMS is very dangerous to the security of my account. Any fraudulent activity will not be caught in time unless this service is active .I would like a solution to this problem as soon as possible.
          Jun 26, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 20, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We request you to make fresh attempt or transaction and email us at [protected]@hdfcbank.com from your registered email id with below details for further investigation 1. Date and time of transaction 2. Type of transaction 3. Step by step screen shot of the transaction 4. Your registered mobile number. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Zubin
          HDFC Bank Customer Assistance
          Verified Support
          May 23, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We have checked our logs and note that there are no OTP related transactions made during the said dates. You are requested to please try again and if the issue persists, let us know the date & approximate time of your transaction attempt, amount of transaction attempted, name of the merchant along with the step by step screen shot from the login page till the end to share with our IT Team. Also, in case you are also not receiving transaction alerts, do let us know the date and amount of the transaction for which alerts were not received. You can email us the above details at [protected]@hdfcbank.com so that we can check and assist you.

          -Nadia
          HDFC Bank Customer Assistance
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            D
            Dinesh 2g3
            from Bengaluru, Karnataka
            May 19, 2019
            Resolved
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            Resolved

            Address: 560076

            I have received a message from hdfc bank "alert:rs.129.00 spent via credit card xx0795 at amazon1258399 on[protected]:00:37:47 without pin/otp. Not you? Call [protected]." i checked my account and its showing me outstanding payment of rs. 129. I want my money back as its a fraud transaction. Please help me out. Please refund my amount back to my account.
            Jun 22, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 19, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We can help with that. Please write to [protected]@hdfcbank.com with the last for digits of your Card No.& registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Manoj
            HDFC Bank Customer Assistance
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              S
              suju.behera123@ Gmail.com
              from Mumbai, Maharashtra
              May 18, 2019
              Resolved
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              Resolved

              Address: B3/16/536,Ongc Colony,Panvel,Maharashtra, Raigad, Maharashtra, 410221

              Appliied for hdfc regal credit card. Still waiting to be delivered. Got couple of call from customer care regarding suitable delivery date but card did not came. It has been a long time. No one is also calling now. Unable to reach hdfc customer care as there is no option regarding this type of problem in their telephonic system.
              Please resolve this issue.
              Jun 24, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 19, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We can help with that. Please write to [protected]@hdfcbank.com with the last four digits of your credit card no./Card Application No. & registered contact details. Mention this Ref No. in the subject of your mail so it'll help us track your e-mail.

              -Manoj
              HDFC Bank Customer Assistance
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                A
                amit R.K.O.
                from Raipur, Chhattisgarh
                May 18, 2019
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                Address: Indore, Madhya Pradesh

                Dear sir/madam

                I got the call from hdfc bank finance ltd from delhi branch,
                Caller name is sameer sharma & female caller name is priya malhotra
                They offered me 5 lakh rs. Loan at 0% interest rate against bharti axa life insurance policy they told me to pay 50000/- rs. As a first annual insatllment
                Against it.
                So please tell me whether it is true or they are fooling people.
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  kunal sugandh
                  from Nagpur, Maharashtra
                  May 18, 2019
                  Resolved
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                  Resolved

                  personal loan approved without my application

                  To
                  Indian consumer complaints forum

                  I have received an update massage in my no that
                  Update!
                  Hdfc bank personal loan application no: 67538818
                  For rs.17, 30, 000 is in principle approved.
                  Final loan sanction is subject to bank discretion.

                  I have not made any application for the same.

                  Please take action against it

                  With regards
                  Kunal sugandh...
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                  P
                  Philip Zachariah
                  from Haldwani, Uttarakhand
                  May 18, 2019
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                  Address: B-402 Rockspring, Off Link Rd, Kanderpada, Dahisar West, Mumbai City, Maharashtra, 400068

                  The following transactions are carried out & all showing 'success' and it is confirmed thru telephonic conversation.
                  1. March 10th bill paid to mtnl-mumbai by using qr for rs. 401.00
                  2. March 27th bill paid to mtnl-mumbai by using qr for rs. 389.00
                  3. April 29th bill paid to mtnl-mumbai by using qr for rs. 381.00
                  All these payment is not reached at mtnl, which came to know when received a call from them for outstanding amount.

                  I must get my money and all penalities and compensation to be carried out.
                  HDFC Bank customer support has been notified about the posted complaint.
                  May 18, 2019
                  Updated by Philip Zachariah
                  1. No intimation about failure till I asked after a month.
                  2. Replying to enquire with source bank.
                  3. No further communication for mail.
                  4. Partial return to wallet.
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                    F
                    frontlinemgmtconsul2019
                    from Mumbai, Maharashtra
                    May 18, 2019
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal, 700107

                    Dear sir,
                    I had tried to withdraw cash on 17/05/2019 (Friday) at about 9.40 a. M from two atm machines installed at kasba branch at nabapally rajdanga, kasba, kolkata -700107 @rs 4000/- each [total rs 8000/- ] by my corporation bank current a/c debit card (From my corporation bank, gariahat branch current account). Although all formalities were done on the atm, neither of the two atm s dispensed cash, yet my current account got debited.
                    I had on 17/05/2019 informed ms pousaly mullick, hdfc bank, kasba branch on mobile &sent an sms. I even wanted to submit a written complaint on 18/05/2019 (Saturday) to the branch manager, but since bank was closed due to buddhpurnima, could not do so.in view of the above, request you to look into the matter and direct to credit rs 8000/- to my corporation bank branch. Thanking in anticipation. - amitava das, proprietor, frontline management consultants, mb. : [protected]
                    Jun 24, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 18, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We request you to kindly liaise with the Card issuing bank for further assistance.

                    -Anay
                    HDFC Bank Customer Assistance
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                      G
                      GowthamKrishnan
                      from Mayiladuthurai, Tamil Nadu
                      May 18, 2019
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu

                      Dear sir, madam
                      I received two messages, which write us
                      1.) dear customer mandate reference no: hdfc[protected] issued to icicibankltdraog with value rs. 37998.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.
                      2) dear customer mandate reference no: hdfc[protected] issued to icicibankltdraog with value rs. 37998.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch
                      I would request hdfc bank to immediately stop all processing related to message.
                      Jun 29, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 18, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your complete concern, account number/customer Id and registered contact details along with the screenshots of the messages to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        A
                        Ashwini Bulange
                        from Pune, Maharashtra
                        May 18, 2019
                        Resolved
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                        Resolved

                        Address: Pune, Pune, Maharashtra, 411014

                        Hi,
                        I was using hdfc credi card during[protected] and then one fine day i stop using it and blocked it. Suddenly i received a credit card statement of 4800 rs for my blocked credit card. Now bank is asking me to pay for it even though i havent made any transaction, also they are reducing my credit score just because of it.
                        Can you please help me with this issue.

                        Thanks,
                        Ashwini
                        Jun 18, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 18, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 41467902 for further assistance in this regard.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          A
                          Achin Raghav
                          from Ambala, Haryana
                          May 18, 2019
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                          Address: Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Dear sir,

                          I am a valuable customer for hdfc bank. Today i received a call back[protected] from hdfc bank executive (Renu) from convert smart emi. I convert a amount of rs-60598.85 for the tenure is 12 month rot 18%. But i received a message for your side 1.7% (20.4%) per month. I am totally socked i. I call back this no[protected] but people tell me who is renu? Please contact customer care. So i request convert my loan amount for 12 month rot 18% & please strictly action for your executive. Otherwise i will go consumer court regarding this matter.

                          Achin raghav
                          [protected]
                          India today group
                          (Noida)
                          HDFC Bank customer support has been notified about the posted complaint.
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                            M
                            Mahammed Badal
                            from Burla, Odisha
                            May 18, 2019
                            Resolved
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                            Resolved

                            Address: Khordha, Odisha, 751014

                            Dear sir
                            Still i am waiting for my demat account cmr (Client master report)

                            Customer id : 66549227

                            Trading a/c :[protected]

                            Why its too late
                            Why you did not send me it over 48 hour more even i did not get it

                            Very bad service

                            I am waiting
                            Reply me soon if possible

                            Mahammad s. Allam
                            Owner/hr.
                            Absolute tax consultancy (Atc)
                            Bhubaneswar
                            Aug 26, 2019
                            Complaint marked as Resolved 
                            HDFC Securities customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 26, 2019
                            HDFC Securities Customer Care's response
                            Dear Customer

                            Greetings from HDFC Securities Ltd !!!

                            For your concern petaining to client master list, we request you to contact HDFC Bank Depository services at "[protected]@hdfcbank.com" or call them on 61606161 ex - 4 for demat related concern.

                            Regards
                            Customer Care
                            HDFC Securities Ltd
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                              M
                              madmad
                              from Delhi, Delhi
                              May 18, 2019
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                              Address: SRG APPARELS NO:5 S A KHADER LAYOUT, ANGERIPALAYAM ROAD,TIRUPUR - 641603, Tirupur, Tamil Nadu
                              Website: one assist

                              Dear team,
                              I'm a hdfc credit card holder number ending with 2441. Hdfc debit rs 1899 without my permission so please cancel my one assist membership because i don't want more this service.
                              If this not possible i'm going to return my hdfc credit card to bank.
                              One assist relationship number:2970886
                              Plan name : enhanced wa privilege single plan
                              Membership id : [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Greetings from OneAssist!!!

                              We are sorry to see you go.

                              We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                              We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                              Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                              We appreciate your patience in the interim.

                              Regards

                              Team OneAssist
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                                M
                                Mridul Vij
                                from Amloh, Punjab
                                May 17, 2019
                                Resolved
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                                Resolved

                                Hey sir
                                I just went to bali last week and withdrawn amount 20000 including your atm's and pos machines and now bank is deducting so much of bank charges and are sending these like messages. Dc intl atm w/d markup+st, dc intl pos txn markup+st and debit card atm adj dt so can you just help me that how much will bank total charge for 20000 rupees withdrawn
                                Jun 20, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                May 17, 2019
                                Updated by Mridul Vij
                                I have withdrawn this amout from my master HDFC debit card
                                Verified Support
                                May 18, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We can help with that. Please write to [protected]@hdfcbank.com with your Account No. charges details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  A
                                  aryans95
                                  from Noida, Uttar Pradesh
                                  May 17, 2019
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                                  Address: Ghaziabad, Uttar Pradesh, 201014

                                  Your bank issued me a credit card around 15 days ago. As i set the pin in atm machine, there was option of withdrawing amount. Neither the bank nor the executive informed about the tax levied on withdrawl amount of 6000, which was calculated for around 597. I filed complaint through phone banking officer on call same day
                                  1st call. Executive gave an incorrect information that i will be charged 500everyday. So i deposited 6000 same day.
                                  2nd call. After depositing 6000, executive said you will be charged on overall amount that you have withdrawl and the amount i have used on medical store. And informed me that it will take 3days for the updation of 6000 and i will be charged for 3 days
                                  3rd call. Executive informed that i will be charged 500 only once and then you have to pay 2-3% tax till the withdrawl amount gets updated.
                                  4th call.. I was on call for more than 1 hour but nobody answered my call..

                                  Complaint no. [protected], [protected]
                                  Registered mobile no. [protected]

                                  I have already filed a complaint in consumer forum, and they have asked me to talk to bank first and if i dont get any resolution, they will escalate this issue.

                                  Kindly get me resolution asap, otherwise i will take this issue to higher authority and challenge it legally. I have unbilled amount of 15000, i wont pay till i get any resolution either from your side or from consumer court.

                                  Regards
                                  Aryan saxena
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    A
                                    Ankitrawal
                                    from Greater Noida, Uttar Pradesh
                                    May 17, 2019
                                    Resolved
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                                    Resolved

                                    Address: Dynamic House B 222/223 ,sector 16, Noida, New Delhi, Delhi, 201301

                                    I have joined hdb financial ltd. Last year (Subsidiary of hdfc) and they opened my salary a/c with hdfc bank sector 16 noida branch. Few months later i left that job. I have rs. 70 approx in my salary a/c.. But after month when i need to use that account than i found rs. 2000 negative balance in my salary a/c. Please help to get out from this. I don't know why my a/c is showing negative balance.
                                    Jun 25, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    May 19, 2019
                                    Updated by Ankitrawal
                                    Complaint is forwarded to hdfc bank ltd. Customer service
                                    Verified Support
                                    May 19, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      D
                                      David becham
                                      from Payyannur, Kerala
                                      May 17, 2019
                                      Resolved
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                                      Resolved

                                      Address: East fort, 680004

                                      Dear all,
                                      My credit card emi payment date is on 12th and due to few reasons i couldn't pay my monthly installment on date and i paid after 12 days and the customer care people contact me and threatened also used vulgar language. I said i will pay with extra fine and they were not ready. A girl who spoke to me used her local malayalam slang and used her all power to threaten me and my family. I strongly want her to get behind the bars. She is still keep on disturbing me. I am a nri who is residing in gulf and i got ashamed of the behaviour from such a reputed bank.
                                      Jun 22, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 17, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your complete concern, last four digits of your credit card num and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Anay
                                      HDFC Bank Customer Assistance
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