HDFC Bank Complaints & Reviews

Hi higher managementdirector’s,

First of all, i am apologies to disturb you but i need your interference to sort out my issue as i am not getting any response from customer service. I tried my best to reach customer care.

I sent mail to [protected]@hdfclife.com 3 days back - no response
I sent follow up mail yesterday - no response
I tried to take the help from on-line chat - no response
I called hdfclife cc hotline number - that guy disconnect the call-in middle of communication.

I am reliable customer of hdfc bank since more than 10 years and using multiple services like home loan/credit card/salary account and never had single issue yet.

But this time i bought a policy from hdfc life which was my biggest mistake.

Issue:- i have bought policy 10-15 days which i want to cancel as after detail analysis i found that did not full fill my expectation. And have provided all the requirement which needed for this cancelation. But not getting any response from cc.

So that i am escalating to you, if you are not the concern person please forward this mail to concern team of hdfclife. And also, i am looping to hdfclife support but i am sure i will not get any reply from them.

Policy no:[protected]
Registered email from where i sent mail: [protected]@gmail.com

Regards
Ravendra
[protected]

I am ex. Employee of hbl global pvt ltd. I joined @ 29 sept 2018. My details furnished below for your kind reference.

Now i would like to get my pf settlement. Kindy send me the details of the
Same and send the pf settlement application also. And where to send & what are the documents requried. Plz send to my email id

My name - himanshi narendra nogia
Employee no. - h08558
Location worked - gandhidham, gujarat for hdfc bank ltd
Date of joining - 29 sept 2018

With regards
Himanshi nogia
[protected]
Gandhidham

There few charges levied on my account which are unknown and never seen in my life of 12 years hdfc account.

Client number 20259987
I would like to refund these charges on my account

11 jun 2019 amb chrg incl gst for may2019-mir[protected] mir[protected] 11 jun 2019 177.00
25 may 2019 sby1612725_net_rnwl 25 may 2019 12.00
25 may 2019 jby1572923_net_rnwl 25 may 2019 330.00
07 may 2019 amb chrg incl gst for mar2019-mir[protected] mir[protected] 07 may 2019 177.00
07 may 2019 amb chrg incl gst for apr2019-mir[protected] mir[protected] 07 may 2019 177.00
20 apr 2019 inst-alert chg inc gst jan-mar2019-mir[protected] mir[protected] 20 apr 2019 17.70

Kindly let me know how xan i give an informatio about hdfc loan defaulter and a fraud who took a loan from mumbai hdfc and absconding now fro there and presently available in kerala. He is doing fraudulent activities preaently. How can an information of this sort can be given to hdfc mumbai for taking necessary action

Name :manoj pillai
Golden nest appartments
Mira road

On 23rd may 2019, suddenly i got message like transaction successfully done for ₹1044.43 with code with mose. I have dropped disputed form in nearest branch which is keeranatham branch, coimbatore itself. They told like within 5 business days it will get resolved.. But i didn't get any response from bank..

Again 23rd june 2019, i got same message like transaction done ₹1043.25 with code with mose. I got surprised.. I have called to customer care service and blocked my card. Got new card. I have paid all outstanding amount on 05th july 2019.

Frequently i'm getting message for otp.. But i didn't share my card details in anywhere.. Even i'm getting otp for transaction for my new card too..

Hello,
Terrible terrible experience with hdfc. I never had such a bad experience with any other banks in india. If this would have been in usa, i would have sued them by now. I recently shifted back from usa and have a salary account with hdfc. I applied for an auto loan which they dragged about documents and verification etc etc for 2.5 weeks which usually shouldn’t take longer than 3 days. Hitech city bank manager sridhar has misleaded me about auto loan approval talking to me everyday for 2 weeks saying “it’s approved, everything is done. You can buy the car in the evening “. I lost 3 weeks of time with hdfc. Later somebody else contacted me from hdfc about auto loan and when i expressed my ultimate dissatisfaction, they checked and told me that my loan was rejected long back and that sridhar has just tried fooling me everyday. I have a proof of his whatsapp messages too in misleading me to believe that actually my loan was almost approved. I dont understand the pleasure of doing this specially when i told them the seriousness and emergency for me to purchase car. I did ask him everyday saying if i should consider other banks. He kept telling me no no mam, it’s done. It’s just matter of 2-3 hrs. He fooled me for 15 days talking in terms of hours. When i understood the truth, he stopped picking up my calls.
2nd case:
I applied for a hdfc credit card. Every alternate day somebody calls me and takes my info and keep telling that they would send somebody for documents and never did it happen.
Shame on hdfc bank to have such people. There’s absolutely no value for customer satisfaction at all.
I would never bank with hdfc again. I am withdrawing my fds and de-activating the account too.

Hello,
Terrible terrible experience with hdfc. I never had such a bad experience with any other banks in india. If this would have been in usa, i would have sued them by now. I recently shifted back from usa and have a salary account with hdfc. I applied for an auto loan which they dragged about documents and verification etc etc for 2.5 weeks which usually shouldn’t take longer than 3 days. Hitech city bank manager sridhar has misleaded me about auto loan approval talking to me everyday for 2 weeks saying “it’s approved, everything is done. You can buy the car in the evening “. I lost 3 weeks of time with hdfc. Later somebody else contacted me from hdfc about auto loan and when i expressed my ultimate dissatisfaction, they checked and told me that my loan was rejected long back and that sridhar has just tried fooling me everyday. I have a proof of his whatsapp messages too in misleading me to believe that actually my loan is approved. I dont understand the pleasure of doing this specially when i told them the seriousness and emergency for me to purchase car. I did ask him everyday saying if i should consider other banks. He kept telling me no no mam, it’s done. It’s just matter of 2-3 hrs. He fooled me for 15 days talking in terms of hours. When i understood the truth, he stopped picking up my calls.
2nd case:
I applied for a hdfc credit card. Every alternate day somebody calls me and takes my info and kept telling that they would send somebody for documents and never did it happen.
Shame on hdfc bank to have such people. There’s absolutely no value for customer satisfaction at all.
I would never bank with hdfc again. I am withdrawing my fds and de-activating the account too.

From yesterday, i have been trying to transfer money either via netbanking or upi. But i am not receiving any otp from the bank. I see others with hdfc debit card is able to get otp properly.
But i am also getting otp or normal messages from others.
Is there a problem with my account or my network.
Can you kindly check.
I have tried calling the customer service from morning. But i wonder why none of the calls are getting connected.

Dear sir i applying credit card before 5 month and approved credit card also
But i not collect my card it was return to your bank because i was give working address but i will region my job in that office so card was return
Now how i get my credit card please find a solution

My card ending number was (0171)
My application no (19a[protected]s2)

Dear team,

This is in reference to loan number 47577226. I had taken a personal loan for 5 years and have paid emis o[censored]pto 2 years. But unable to continue paying anymore due to some financial crisis. I called your collections team and spoke to some vishal choudhary and requested him to arrange a call back from someone in the bank whom i can talk to and discuss the options. However, he straightaway refused and started talking rudely. Not sure if that was the right way to talk to a customer when someone is being pro active in reaching out to you guys.

Can someone please call me back on [protected] and help me out?

Regards
Prateek

I have paid all my payment made through the hdfc credit card, but they are charging monthly amount for auto debit feature from my debit card. I have complained that i couldn't able to turn off the auto pay feature in the website and please stop deducting money for that but bank is not taking responsibility for that i have complained so many times but no use. Now it shows minus balance. I don't want the credit card please do close my card. I don't want to have account in hdfc any more.

Dear sir

I have get two-wheeler loan no 2006 through centurion bank. Through zaveri automobile and completed the two-wheeler loan, after completion of my loan i still not received the original rc book from bankers. That time they have told me noc is sent through courier but till now i have not receive the noc

I need the noc how to proceed further

With regards

Raju navani
[protected]

Dear sir,

I'm using hdfc credit card end with 5531 and i found that without any intimation you have deducted the amount of 1399 from my credit card on 15th june 2019 towards one assist plan.

Kindly cancel this plan and request you to refund the amount of rs:1399. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card.

As i am requesting this membership cancellation with 30days of "force subscription" i should be able to get refund without hassle.

Deducted date : 15th june 2019
Name : kani singhal
Mob-[protected]

I have been abused before by hdfc credit card collection agent. I have placed a complaint before as well. I get continues calls during work hours and they also call me on whats app from personal phone number. Last time the person asked me to die over the phone if i cant pay my card bills. They are so many charges by hdfc. Instead of disputing i keep on paying. I am behind by a month or 2 but i have always paid hdfc in full multiple times. I was unemployed due to which i fell behind but when for help they denied for any payment arrangements and instead kept harassing me. My customer id is 54153595. If agents dont stop harassing me or they again come to my door step i will file a harassment complaint againt hdfc.

On 16 june i went to my nearest atm to withdraw a sum of 500. But after a long wait i was shown a error message that it was some server issue and that atm also swallowed my card! I was told to come the next day for my card. When i reached home i got the message that my miney was deducted. I waited for 7 days as this is normal in the case of failed transactions! Then i informed my bank and they filed a query regarding this to hdfc bank then i waited another 7 days but still no response! I dont know what to do its been 20 days now! Help me please

Paid my hdfc credit card bill amount of rupees 11500 plus on june july 3rd 2019 around 11:15. But i got a mail in afternoon that my autopay was initiated and due to non - availability of sufficient funds a payment return fee will be levied to your card account, if applicable. Then i called the hdfc credit card customer care service to complaint about the same. The customer service associate promised me that the amount will not be deducted from my card. But after that amount of rs. 809 has been debited from my credit card and also rs.0.86 has been deducted from my savings account. Why should i pay the return fee as i already cleared the payment in my card. This is unfair and not acceptable. I want my amount back in my account.

Hi team,

Im very upset about this situation and will never bank with hdfc ever again.

I work with tech mahindra company and your credit card team was offering life time free card to employee's.

After 3 months i received a sms that i have to pay 590. I contacted the same person who took my documents and assured of no charges. Still i had to pay.

Now again i received another sms that 590 is due on 06/072019.

Once again i contacted the same person for help, he answered my call once, said will check and get back to me. Its been more than 24 hours he has not called. When i call him he keeps disconnecting my calls.

When i messaged him on whatsapp for help, he comes online updates his whatsapp status and chooses to ignore my messages.

I want to take this further to the highest authority and complaint about this incorrect way for selling your products and giving fake promises of helping someone.

Hope this is not given a deaf ear as your bank employee has done to me.

I have been forced to pay another 590 for no reason. Its my hard earned money & not stolen from someone.

P. S: screenshots attached for your reference.

Regards,
Naresh khialani
Email [protected]@gmail.com

I left hdfc on july 25, 2019. Still i have not received my full and final settlement. When i talk with respect department they told that my line hr not iniciated my fnf. My line hr is mr karthikeyan d. When i talk with him, he spole with rudely. He told he will check my case and do. Now when i call ge is not receiving my call. Its been more than 30 days they have not processed my fnf.

I have received message from HDFC about mandate issued to BSE limited.
I haven't apply for any kind o[censored]to clearing for BSE. Snapshot of messages attached for reference.

In one messsage, It shows that mandate is registered. In other message, it shows mandate is approved.

I haven't applied or registered any kind of mandate or auto deduction of amount.

Please update o resolved.

The hdfc bank credit card being no. [protected] was settled in october, 2014. Till date neither i have been received any settlement letter nor they have updated the cibil report regarding the amount of settlement.in cibil they have only recorded that the card has been settled. I need the settlement letter and/or the report regarding the amount of settlement and status of payment urgently.