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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32890
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HDFC Bank reviews & complaints page 711

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V
Vivek Bhargav
from Noida, Uttar Pradesh
May 21, 2019
Resolved
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I am getting daily 3-4 calls from hdfc bank for a personal loan and credit card. This is irritating and must be ceased right now. My mobile number at which i am getting calls is [protected]. They say that i had requested for the calls which is a totally absurd statement.

Please ensure to notify me by sms when this cold calling is being stopped by the bank.
Jun 21, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 21, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, caller details and your contact details on which you are receiving to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Dear sir
My employee id is 139064
Kindly send the status
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    N
    Namrata Kanungo
    from Chennai, Tamil Nadu
    May 21, 2019
    Resolved
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    Address: Kolkata, Park Circus Branch, Kolkata, West Bengal

    Hi, i have salary account in hdfc - park circus branch since 2017, when i used to work with an organisation having salary account in hdfc. After that i changed company & they provided salary account in another bank. Recently i left job and joined a new company & they use only hdfc salary accounts. But my existing hdfc salary account showing -7000 balance.
    I came to know that the bank converted my salary account into savings account & charged monthly. Now its showing -7000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even i was not given any verbal or written intimation over phone or sms/mail or whatever! How should i be aware of this rule? According to rbi guidelines on savings account banks not charge even its negative balance.
    I need to keep this account as my current salary account and since i was not aware of this rule, i can't afford to pay this amount to the bank.
    Please provide me a justified solution asap.
    Jun 24, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    May 21, 2019
    Updated by Namrata Kanungo
    Hello! Any updates regarding the issue I posted? Please provide a solution its very urgent
    Verified Support
    May 23, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    Our Branch Official Mr. Debopam Bharadwaj tried contacting you on your number updated in your account but could not reach you. Please feel free to speak to Mr. Debopam Bharadwaj on [protected] for any further clarification or assistance.

    -Nadia
    HDFC Bank Customer Assistance
    May 23, 2019
    Updated by Namrata Kanungo
    I have recently changed my number which was registered with the bank account, can u please give me the contact person's mail id or contact details where I can send my new number?
    Sir mera credit card bapas ho gaya.jiska speed post no. EB[protected]IN hai.sir isko dubara bhejne ki kirpa kare.
    Address.vijendra colony jaslai road Shikohabad NEAR RAHUL MEMORIAL PUBLIC SCHOOL SHIKOHABAD FIROZABAD PIN CODE 283135
    Dear sir

    my account debit not message and debit 1900 and bank not support my customer id 6304473 hai pls refund my account pls
    Dear Sir,

    My self Mustak I. chotaliy, i had worked with Hdfc bank ltd 28th April 2015 to 1st feb 2016. as a coex in jetpur branch dist.Rajkot Gujarat, i lost my experiance letter so Kindly request you to provide me the experiance letters copy as soon as possible.

    Emp code:143009
    Emali: Mustaq.[protected]@ gmail.com
    Mo: [protected]
    I got letter from your side regarding the ach mandate rejection of my loan account number 6143104.how cam i clear it
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      M
      Mouzzam
      from Lucknow, Uttar Pradesh
      May 21, 2019
      Resolved
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      Address: Naraini Complex, 120/611-A, Lajpat, Kanpur, Uttar Pradesh, 208014

      Hi,

      Mera last month ka bill 12, 956.00 rs. Aaya tha to meine 5000 rs. Bill pay kiya tha to mera 7956 rs pichle month ka baccha tha fir is month mera 10390rs aur pichla 7956 rs mila ke 18346 ka bill huwa jis mein bank ne 800 late fees aur 400 interest laga diya us hisam se total hota hai 19546 rs lekin bank ne mera 21, 281.00 rs ka bill banaya hai jab mein pucha ki itna bill kaise aa gaya to un logo ke pass koi jawab nhi tha to bank walo 1200 meri gst kaat di mushe apne 1200 wapas chaiye iske liye mein kya karu
      Jun 24, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 21, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete concern, card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
      May 21, 2019
      Updated by Mouzzam
      My resister number is [protected] I will not share my card number because now I don't trust of hdfc bank.

      I am the best customer of hdfc but hdfc stolen my 1200 rs.
      Remove
      Mere purse chori huwa tha to usme mere originals Documents or debit card tha HDFC ka to maine usse return apply kiya to branch wale bolte aaya nahi apke ghar bheja magr apko nahi milra kabhi bolte apka debit card kerela pouch gaya ye number lo or baat karo kerela me abhi 4 months ho gae hai magr koi solution nahi hai
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        V
        veerendranayak
        from Mumbai, Maharashtra
        May 21, 2019
        Resolved
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        Address: 560099

        Hi,

        I had salary account (Account number: [protected]) with hdfc bank which got converted to savings account in 2018 when i left my job. I had to settle bank in my nearer branch due to personal reasons and since then i am not able to visit the base branch where i had my account. I visited my near by branch and calling customer care in regards of closing my account but they were not able to help because this account have non-maintanance charges of rs. -40065.61 as of now.

        I cant visit my home branch because my current condition does not allow me tp do so. I can only visit my nearer branch.

        If my non-maintanance balance will be waive from bank side then i will continue my account as salary account.

        I got a call from my relationship manager but i did not got any support and waive the negative balance from his side. If only home branch can settle this issue than please arrange a callback from home branch so i can convey my message to them.
        +1 photos
        Jul 1, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 22, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

        -Nadia
        HDFC Bank Customer Assistance
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          M
          Mohanrj101
          from Kumbakonam, Tamil Nadu
          May 20, 2019
          Resolved
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          Address: 600077

          Hi hdfc bank,

          I am receiving the sms on 20-aug-2018 that ach request is processed for debit mandate. Today[protected] i received that "ach debit mandate registered for rs. 1595 in a/c for aeon credit service india pvt ltd with umrn no. No. Hdfc [protected].

          I have not registered for any such request. How and why i am receiving such sms and that too company authorized message center.

          Please look into this asap

          Regards,
          Mohan raj
          Jun 21, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          May 20, 2019
          Updated by Mohanrj101
          Date is[protected]
          Verified Support
          May 21, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          I'll ensure this is taken up promptly. Please share your complete concern, Account No./Card No. & registered contact details on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Anay
          HDFC Bank Customer Assistance
          Pls provide Exit.[protected]@hdfcbank.com any person contact nu urjejnt pls.
          My name is anool and cc ref no. 19E[protected]S2

          I applied 1 weeks back. One days back i received sms verification, they said eveything is okay, we will update the details and card will be dispatched soon. But i didn't got the call verification.
          When i checked the status today, it is showing DECLINEd.

          No proper response..
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            A
            Avinash Padmanabha
            from Nadapuram, Kerala
            May 20, 2019
            Resolved
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            Resolved

            car loan closure/noc closure letters not issued

            Address: HDFC Loan Dept Indiranagar, Bangalore

            HDFC complaint Reference Number 9556543.
            Car Loan cleared with foreclosure charges and interest as of date (20th may 2019). NOC, RTO forms and Loan closure letters not given, Being informed I need to wait for 3 to 5 days. Amount cleared from my HDFC Bank account to HDFC Loan accounts. I have cleared car loans in the past as well. I have got the NOC and closure letters on the same day within 15 minutes earlier. Now HDFC Indiranagar...
            +1 photos
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            D
            Debojit Rocker
            from Mumbai, Maharashtra
            May 20, 2019
            Resolved
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            Resolved

            I cancelled a amazon membership today, in which rs 999 had been refunded by amazon.

            Today i received a message from hdfc "ur transaction on hdfc bank debit/atm card ending 3103 for rs. 999.00 has been credited/reversed by amazon on[protected]:17:51:03

            But still amount not credited in my account while seeing the statement... Kindly do the needful asap
            May 21, 2019
            Complaint marked as Resolved 
            After more then 18hours, hdfc have solved the issue after sending mail details to them..
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 20, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            Let us look into it for you. Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected]in the subject of your mail so it'll help us track your e-mail.

            Anay
            HDFC Bank Customer Assistance
            Please get my noc n rc book gj10ah0417 my vehicle num from JAMNAGAR
            I already told about my address ..but still bank put credit card delivery on address which is changed
            I have ordered an item on flipkart and it got cancelled.i payed via hdfc debit card. After it got cancelled, i got this message "Ur transaction on HDFC Bank DEBIT/ATM Card ending xxx0 for Rs. 10799.00 has been credited/reversed by Flipkart Payme on[protected]:10:18:17 "

            But it hasnt been reflected in my account. What am i supposed to do?
            I would like to complain about not depositing my cash into my account. As my account is preffered account i was refused by teller by depositing my money standing in preffered q at hdfc banknand was asked to join the general q. Further more they refused to take my cash deposit in the account.
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              J
              Jaspreet Monga
              from Mumbai, Maharashtra
              May 20, 2019
              Resolved
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              Resolved

              priority pass not received as yet

              Address: New Delhi, Delhi, 110063

              Dear Team,

              I have applied and received a Regelia first credit card in the m/o. Sept, 2018 but still not received the airport lounges access priority pass card till date inspite of so many complaints given to the credit card executive who has got my card issued.

              Please arrange to send them on my registered address on priority basis else I will surrender the card. This is really pathetic customer service given...
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              9
              92akshit
              May 20, 2019
              Resolved
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              Resolved

              Address: Ghaziabad, Uttar Pradesh, 201001

              Hi team,

              I added my hdfc regalia credit card on google play store to buy some app but i got a message that rs4000 is deducted on my card at google cloud which i didn't approve.

              Totally fraud done by google & i am not getting any response from hdfc bank corresponding to it as i only get the option to close the card.

              Request you to please help me get that rs4000 back.
              Jun 28, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 21, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We request you to share a scanned copy of complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link. https://bit.ly/2FpUNeY

              -Zubin
              HDFC Bank Customer assistance
              May 22, 2019
              Updated by 92akshit
              Sent it
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                A
                ajboby
                from Mumbai, Maharashtra
                May 20, 2019
                Resolved
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                Resolved

                received an sms from hdfc regarding ashish securities pvt ltd for 25000 deduction monthly

                Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

                Hello there,
                Today i have received below sms from vmhdfcbk;

                "dear customer mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 25000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch."

                I have not issued/allowed/authorized any company/person for any kind of transaction. I called csr many times, but...
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                C
                chitra@123
                from Delhi, Delhi
                May 20, 2019
                Resolved
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                Resolved

                wrong neft transfer

                Address: 600008

                Dear sir/madam,

                We would like to inform that we have transferred the salary of rs. 9011.00/- (Ref no.[protected] on 06.05.2019) into below wrong account.

                Kindly request you to reverse the amount from a/c [protected]. We once again requesting you to help us in this regard.

                Sl no bank account no bank name branch ifsc code total amount
                1 [protected] sbi sbin0005559 9011.00...
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                K
                Kiranmai Malapati
                May 20, 2019
                Resolved
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                Resolved

                I got a msg without otp 199 rs deducted on 20 may at 8:28:56 but i have not used that, dont knw how that ppl have got my details is hdfc security that low that my card details are known by some other people

                I want immediate reply fro this and refund my money
                May 20, 2019
                Complaint marked as Resolved 
                dont want sare details in net
                Amazon is doing same thing to me also I am also a hdfc bank account holder. Take action on it and refund the amount.

                ALERT:Rs.129.00 spent via CREDIT Card xx4834 at AMAZON1258399 on[protected]:00:07:10 without PIN/OTP.Not you?Call [protected].

                amazon 1258399 fraud - Comment #3529984 - Image #0
                Plz refund my money other iam going to file a case

                amazon 1258399 fraud - Comment #3702814 - Image #0
                Amazon is doing same thing to me also I am also a hdfc bank account holder. Take action on it and refund the amount.

                ALERT:Rs.129.00 spent via CREDIT Card xx5540 at AMAZON1258399 on[protected]:22:40:12 without PIN/OTP.Not you?Call [protected].

                amazon 1258399 fraud - Comment #3717124 - Image #0
                ALERT:Rs.129.00 spent via CREDIT Card xx8298 at AMAZON1258399 on[protected]:19:43:11 without PIN/OTP.Not you?Call [protected].

                this is totaly fraud case even i dont know ...please refund my money or resolve this problem ...otherwise i have to take any serious decision .
                Avi Avinash Sharma's reply, Oct 29, 2020
                please refund my money ..🙏
                I received message

                Below
                I did not do this transaction

                Please refund ₹ 999

                Regards dr Vandana Solanki

                amazon 1258399 fraud - Comment #3784122 - Image #0
                We alredy have subscription in one name. And by mistake it got subscribed it seems and monthly it is getting deducted from my credit card account. I came to know only when i got sms from the bank for the last two months. Now i cant find in which id/email/mobile no it is getting deducted. I can give you the number given in sms..." amazon 1258399 0n ..Without pin/otp " i recd in march also. As i am not able to find in which id it got subscribed and hence not able to proceed to unsubscribe. I want amazon to look into and see that it gets discontinued. Thank you

                amazon 1258399 fraud - Comment #3811316 - Image #0
                Amount of 999 deducted from my hdfc credit cards how can the amount is deducted from my card without my using and without pin/OTP so plz refund my amount in my credit card otherswise I complene to police station

                amazon 1258399 fraud - Comment #3817373 - Image #0
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                  D
                  DP LANDIGI
                  from Bengaluru, Karnataka
                  May 20, 2019
                  Resolved
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                  Resolved

                  Address: Hritika Garden, TC Palya, Bangalore, 560036

                  Hi Team,

                  Today I got below message, please let me know information about below transaction ASAP

                  Dear Customer Mandate reference no: HDFC201xxxxxxxx issued to HDFCLTD with value Rs. 74964.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch.
                  May 20, 2019
                  Complaint marked as Resolved 
                  Got information from Bank.
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                    P
                    Pareek.abhishek3
                    from Jaipur, Rajasthan
                    May 20, 2019
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                    Address: 26 south part, Ganesh vihar colony, Sirsi road, Jaipur, Rajasthan, 302012

                    Hello,
                    I have discontinued the health insurance policy i took with the home loan and the hdfc home loan branch guy also told me it has been stopped and as well i email for it to cancel they reply to confirm and i replied yes i want to stop it but still why the installments are deducting till now?
                    Its been 4 months around no one receive my phone and no one answer from there, i have canceled it. I want to stop my installments regarding the health insurance and want my refund of emis i paid for this insurance, pls help.
                    Homeloan ac no[protected]
                    Insurance loan ac no[protected]
                    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                      A
                      from Mumbai, Maharashtra
                      May 20, 2019
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400049

                      Dear sir,

                      Due to unavoidable circumstances i have not been in a position to pay my credit card bill for hdfc. I have written to them asking for a months extension and i have been getting harrassing and abusive calls. I have two sick parents and a young baby at home and such kind of harrassing calls are causing extreme distress at home.. Pls help
                      Jun 23, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 20, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 33016802 for further assistance in this regard.

                      -Nadia
                      HDFC Bank Customer Assistance
                      Verified Support
                      May 21, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are hopeful you will appreciate that payments for atleast the minimum amount due is required to reach the bank by the payment due date to keep the account in regular status. We wish to clarify that the bank, establishes regular contacts and visits with our customers in the course of normal business to keep them updated on the status of their card and also facilitate payment of any outstanding. In the absence of receipt of payment towards your card account, our representatives had established contact or visit with you. We wish to assure you that the calls were made only to remind you of your payment obligation. However, the same is not meant to cause any inconvenience to you. We confirm that there are no buffer days for credit payment. We confirm that, payment towards the Total Amount Due reflecting as per the statement has to be paid by the payment due date to avoid levy of charges.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        B
                        Brijesh Goud
                        from Mumbai, Maharashtra
                        May 20, 2019
                        Resolved
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                        Resolved

                        Address: Saint Gobain, B Wing, B Wing, 9th, Time Square Building, A. K. Road, Gamdevi, Marol Naka, NA, Mumbai City, Maharashtra, 400059

                        I have purchased samsung j8 64 gb black from kohinoor televideo pvt ltd on nov 4, 2018
                        On emi the offer stated that within 90 days (3 months) the cashback will be credited in the bank account but it's now 5th month running and i have not received cash back offer my deduction is still going on every month of 7th

                        When i bought the phone hdfc and kohinoor team said your 4th installment emi will not be deducted by hdfc loan, but it is getting deducted,
                        +2 photos
                        Jun 21, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 20, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We can help with that. Please write to [protected]@hdfcbank.com with your Account No/Card No., transaction details& registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Anay
                        HDFC Bank Customer Assistance.
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                          S
                          Shlok Kirit Gupta
                          from Mumbai, Maharashtra
                          May 20, 2019
                          Resolved
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                          Resolved

                          Cancellation of one assist membership
                          I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 8489 without my concern on date:18/05/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

                          Oneassist relationship number : not known
                          Name :- shlok kirit gupta
                          Mobile no. :- [protected]
                          Credit card number ending :- 8489
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Shlok,

                          Greetings from OneAssist!!!

                          We are sorry to see you go.

                          We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                          We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                          Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                          We appreciate your patience in the interim.

                          Regards

                          Team OneAssist
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                            J
                            Javedmoh2011
                            from Chennai, Tamil Nadu
                            May 20, 2019
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                            Address: Chennai, Tamil Nadu

                            This is to inform you that i have paid the monthly premium of rs.10, 000/- for hdfc life for policy hdcf life click 2 invest (Policy no:[protected] on[protected] itself. But still as auto debit is activated it has been debited from my credit card on[protected].

                            I have raised this concern with the service department of hdfc life on 11th may 2019 but there is no solution yet which is making my worried.

                            My questions to hdfc life;
                            1. Why it hasn't reflected immediately after i paid my premium in my hdfc life account? Very poor management of the system!!
                            2. How can the auto debit facility be active on my credit card with out my approval?
                            3. Who is responsible for the charges incurred on ending up consuming more credit than allocated on my credit card because of the very poor system you maintain?
                            HDFC Life customer support has been notified about the posted complaint.
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                              C
                              chandrasekharcc
                              from Bengaluru, Karnataka
                              May 22, 2019
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                              payment failed but amount debited

                              Refund request:
                              I have swiped for 145rs but it failed due to some technical issue and it shows the transaction failed at restaurant where as the same amount has been deducted from my account.

                              The receipt at restaurant says "cancelled and transaction failed ". I have also checked their statement and confirmed that no successful transaction at that time (About 145RS). SO it would be a problem from bank end, could you please...
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                              H
                              H.allawadhi
                              from Delhi, Delhi
                              May 20, 2019
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110085

                              On 19/0319 an amount of rs.11119.38 deducted from my credit card no
                              5523*6883.
                              This transaction was done without informing me also without otp.
                              I clearly tell them i have not done this also my card is with me. I complaint through phone banking. They blocked my card and new card issued also take time to check this transaction. They ask for they will fill this amount temporarily and you have not to pay until we fully work on this, but now hdfc bank has been charging me same and also adding late fees and other charges.

                              Payment was not done by me, i have not received any otp (One time password), any mail regarding this transaction. Now they are adding another charges to mye
                              Jun 26, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 20, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                              -Zubin
                              HDFC Bank CUstomer Assistance
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