| Address: Kolkata, Park Circus Branch, Kolkata, West Bengal |
Hi, i have salary account in hdfc - park circus branch since 2017, when i used to work with an organisation having salary account in hdfc. After that i changed company & they provided salary account in another bank. Recently i left job and joined a new company & they use only hdfc salary accounts. But my existing hdfc salary account showing -7000 balance.
I came to know that the bank converted my salary account into savings account & charged monthly. Now its showing -7000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even i was not given any verbal or written intimation over phone or sms/mail or whatever! How should i be aware of this rule? According to rbi guidelines on savings account banks not charge even its negative balance.
I need to keep this account as my current salary account and since i was not aware of this rule, i can't afford to pay this amount to the bank.
Please provide me a justified solution asap.
Jun 24, 2019
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
May 21, 2019
Updated by Namrata Kanungo Hello! Any updates regarding the issue I posted? Please provide a solution its very urgent
Verified Support
May 23, 2019
HDFC Bank Customer Care's response Dear Customer,
Our Branch Official Mr. Debopam Bharadwaj tried contacting you on your number updated in your account but could not reach you. Please feel free to speak to Mr. Debopam Bharadwaj on [protected] for any further clarification or assistance.
-Nadia
HDFC Bank Customer Assistance
May 23, 2019
Updated by Namrata Kanungo I have recently changed my number which was registered with the bank account, can u please give me the contact person's mail id or contact details where I can send my new number?
My employee id is 139064
Kindly send the status