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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
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M
moidcher
from Mumbai, Maharashtra
Jul 17, 2019
Resolved
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Resolved

Address: Nice cottage near nehru avenue 11 kaniyaambal road, Thrissur, Kerala, 680503

I was used to contacting Service Hdfc life customer care, and support HDFC life by email, to resolve my problem explained, I am the proposer of my daughter's HDFC life insurance, policy no, 17782428, Name: Zameema Zanbakh Moideen, DOB:[protected]
The resolution service required: I have a finace problem now to pay in time, I want to cancel the EC payment from my bank account, and required 3/4 months vocation for the renewal payment, this I have reported Kunnamkuam HDFC bank, life representative (Mr. Sivakumar), on 09th of July 2019, he refused that he cannot do that, then I have contacted the HDFC service and support emails; there is no proper response from these emails; so Please take immediet action on my request,
witth regards
Moideen
Aug 26, 2019
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2019
HDFC Life Customer Care's response
Hi, kindly inform the customer if policyholder has any unresolved concern kindly inform policyholder to write us at [protected]@hdfclife.com from registered email Id.
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    S
    Sanket Bhoir
    from Tirupati, Andhra Pradesh
    Jul 17, 2019
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    Address: SN 10/14, Gr Flr, White Field Bldg, Flower Valley Khadakpada Thane - 421301, Thane, Maharashtra, 421301

    Why i have been charged in below txn without my notice & Today deduct 233rs .
    closing balance showing 700rs but available balance showing 467rs. Could you please let me know at the earliest.
    1. DC INTL POS TXN MARKUP+ST[protected]MIR[protected] : 23RS
    2.DC INTL POS TXN MARKUP+ST[protected]MIR[protected] : 28RS
    3..DC INTL POS TXN MARKUP+ST[protected]MIR[protected] :28RS
    4. .DC INTL POS TXN MARKUP+ST[protected]MIR[protected] :23rs

    I used to ignore but know it is costing me more money.
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Amrit Kumar Mishra
      from Koraput, Odisha
      Jul 17, 2019
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      My mother is using hdfc bank account in nimapra odisha branch since 1 year. While trying to activate internate banking it showed us that mobile no is not registered, then after consulating with bank i registered the mobile no in atm activated internet banking. But it again repeating the same massage. What to do now ? how many times i need to register the mobile no pls clarify
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Ankit Mundara
        from Udaipur, Rajasthan
        Jul 17, 2019
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        Address: Near Nasrani cinema Vyas ji ka nohra plot no 09 Jodhpur Rajasthan, 342001

        I insureced my car ur company

        Ur company not claimed my car front mirror why

        Mujhe fir court jana padega

        Insurance company wale ka call aaya wo bola aapki car ka side claim ho jayega par mirror ka nhi hoga maine bola kyu wo bol rahe hai yeah sath mai accident nhi hua hai mai ne bola aaapke pass proof kya hai
        Ab jub accident hua to phele unko bulana padega plz aap mujhe mirror ka claim pass karaye nhi to mujhe court jaana padega
        HDFC Life customer support has been notified about the posted complaint.
        Request you to please get in touch with HDFC ERGO general insurance Co.
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          R
          R gowtham
          from Chennai, Tamil Nadu
          Jul 17, 2019
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          Address: no/766 amman kovil street,pettai triuvallur, Tiruvallur, Tamil Nadu, 600123

          Cancellation of one assist membership
          I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 8855 without my concern on date:17/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

          Oneassist relationship number : 7026197
          Name :- r gowtham
          Mobile no. :- [protected]
          Credit card number ending :- 8855
          HDFC Bank customer support has been notified about the posted complaint.
          Jul 18, 2019
          Updated by R gowtham
          I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 8855 without my concern on date:17/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
          Dear Gowtham,

          Greetings from OneAssist!!!

          We are sorry to see you go.

          We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

          We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

          Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

          We appreciate your patience in the interim.

          Regards

          Team OneAssist
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            Y
            yoganand d
            from Mumbai, Maharashtra
            Jul 17, 2019
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            Hello hdfc fastag higher authorities,
            My compliant no is sr[protected] raised on 4june 2019 with hdfc fastag support toll free number.
            When i called support few days back, they said the fastag id (E[protected]e fa00 0e95 6c1d) was delinked/closed.

            So i tried registering my new fastag in myfastag app. Error throws.
            "vrn already mapped with other tag"

            I called 1033 support. They told the error is because of my previous hdfc fastag still visible and active in nhai portal. 1033 support advised to contact back hdfc fastag support and get it delinked/closed.
            I called hdfc fastag support, they still say that old fastag is delinked/closed.
            I took 1033 support in to conference with hdfc fastag support. 1033 support says, they still see it as active.
            I still get error in myfastag app.
            I called hdfc fastag support more 20 times till now. Every time they say the same thing as closed.
            My problem is not solved since more than 45 days.
            I am escalating here as there is no channel available through hdfc fastag support for higher escalation.

            Pl make sure to delink/close my old hdfc-fastag asap with nhai portal.

            This is the worst i am experiencing from a reputed firm like hdfc.

            Thanks
            Regards
            Yoganand
            +91 [protected]
            [protected]@gmail.com
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 19, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We have checked at our end and wish to clarify that the FasTag issued from HDFC bank is already closed.

            -Nadia
            HDFC Bank Customer Assistance
            Jul 26, 2019
            Updated by yoganand d
            Hi Nadia / HDFC Bank Customer Assistance,

            You have given the same reply, which was given to me from your toll free support number.
            This is height of HDFC's careless ness towards customers grievances. PROBLEM is not SOLVED. You are telling from your end you have closed the Fastag. How do you prove it to me and to 1033 (NHAI support) ?

            NHAI's 1033 support still sees HDFC Fastag ID in their portal. As long as the tag is visible in NHAI portal, VRN already registered error continues to throw in MyFastag app, despite your ONE SIDED claims that the tag is closed on your end. That shows a serious Integration/Sync problem between your system and NHAI portal.
            Being a customer my problem is still not resolved. It is your responsibility to do the needful with NHAI so that the tag will not be visible in the NHAI portal also, not just at your HDFC end.

            status : still UNRESOLVED.
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              C
              charan514
              from Bengaluru, Karnataka
              Jul 17, 2019
              Resolved
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              Resolved

              Address: Jigani, Bangalore Urban, Karnataka, 562106

              Cancellation of one assist membership
              I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3787 without my concern on date:16/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

              Oneassist relationship number :4869560
              Name :- rajashekar r
              Mobile no. :- [protected]
              Credit card number ending :- 3787
              Aug 8, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Rajashekar,

              Greetings from OneAssist!!!

              We are sorry to see you go.

              We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

              We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

              Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

              We appreciate your patience in the interim.

              Regards

              Team OneAssist
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                P
                PraveenBM
                from Panaji, Goa
                Jul 17, 2019
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                I'm having the hdfc credit card ([[protected]]) and this has been expired in jun-19, still i didn't get the new card however they just give me the billing statement every month along with there service charges. Just want to know if i'm not using the card since last 6 months then for what you are charging the service fee.

                Please look in this on priority and get the card renew as soon as possible or contact me on my registered mobile number. If i'll not get any update for my new card till the next billing date i would not pay the charge, outstanding or late fee for the existing card and you will be responsible for this.
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 17, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the following URL https://bit.ly/2wY5lib.

                -Nadia
                HDFC Bank Customer Assistance
                Jul 18, 2019
                Updated by PraveenBM
                Hi,

                I have tried multiple time calling 24-hour phone banking for the below numbers
                [protected]
                [protected]
                [protected]
                But there is no option to talk to the customer support people.
                So i have raised the ticket
                As prior I have filed a complaint that my machine is not working and the customer care have told me that the person in charge will come in 24 hrs but a week have passed away no one is here to complete the work my TID NO IS 48056521
                MY COMPLAINT NO IS 1MA[protected]
                So please take a note of it
                FOUR MONTHS BACK, I have applied online for Fast tag for my car in the hdfc bank and my application reference number is HFR109017. I have no response from customer care. Each time I call them, they are cheating me with false information that fast tag will be delivered in a week.
                I want the fast to be delivered or refund to be processed.
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                  V
                  Viask
                  from Mumbai, Maharashtra
                  Jul 17, 2019
                  Resolved
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                  Resolved

                  Hey hdfc team care. I got a call from hdfc bank that my transactions pay are pending so i made the payment throgh hdfc bank and noc was going to come to me. I made many calls after the successful payment. But i didnt got the noc the no. I have of customer care is not picking my calls. And the services are not good. I need my noc and i wont use the card again reply as soon as posssible
                  Sep 2, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 17, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    M
                    mohsin nandhla
                    from Ankleshwar, Gujarat
                    Jul 16, 2019
                    Resolved
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                    Resolved

                    Address: ANKLESHWAR NEAR RAILWAY STATION BESIDE HOTEL LORDS PLAZA., Bharuch, Gujarat, 393001

                    My self suleman patel,

                    I have noticed when download my bank statement that hdfc bank charging me account maintainance charge of rs 177 from last three months may june and july even after i am maintaining my account. I have a account of hdfc bank ankleshwar. I dont know why they charging me like this i can give my detail if needed here.
                    Requestimg bank to please check it out and expecting reply from bank and refund in my account.
                    Sep 12, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 17, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, complete issue & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      S
                      Shreyangi Padloskar
                      from Mumbai, Maharashtra
                      Jul 16, 2019
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                      Address: Abhyudaya Nagar Road, 2/116, Mumbai City, Maharashtra, 400033

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                      BanksHDFC Bank I'm complain about adhoc stmt charges
                      [Resolved] Hdfc Bank — I'm complain about adhoc stmt charges

                      1 Review
                      Pune, Pune District, Maharashtra, India
                      manu9852 on Dec 27, 2017
                      Submit a Complaint
                      Ad hoc statement charge ₹118 have been deducted on 27/12/2017 from my hdfc salary account without any information.

                      But i haven't asked for any such statements from bank either by visiting branch or through net banking.

                      When i reach branch regarding the same issue, they cant provide proper solution as well as customer care told same answer.

                      So i need clarification from bank or reverse my ₹118 to my account.
                      Withdrawal - 118.00 rs
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        Ramandeep83
                        from Delhi, Delhi
                        Jul 16, 2019
                        Resolved
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                        Resolved

                        Address: F802, Ajmera stone park, 1st cross road, near A2B, electronic city phase 1, Near A2B, 560100

                        Hi

                        My fastag id is[protected]. I got the below message today

                        "Dear Customer, Your FasTag A/c has been debited for Rs. 50 for transaction by Vehicle MA3CZF63SKD534229 at Toll ELECTRONIC CITY Phase 1 on[protected]T07:34:26. Balance amount in the A/c is Rs. 150 - HDFC Bank Ltd."

                        However I had paid for to and fro of toll and the receipt of the toll is given below:

                        Kindly confirm why was I charged? Additionally the single pass is of 45 rs whereas I was charged 50rs for no reason

                        Regards

                        Ramandeep Singh
                        Aug 27, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 17, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Request you to write to [protected]@hdfcbank.com mentioning your contact details, to enable us to check.

                        -Nadia
                        HDFC Bank Customer Assistance
                        Verified Support
                        Jul 18, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We request you to write to [protected]@hdfcbank.com mentioning fastag reference number, transaction details, and your contact details, to enable us to assist.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          M
                          Maaahi chauhan
                          from Noida, Uttar Pradesh
                          Jul 16, 2019
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                          Dear Sir,
                          I mahaveer Singh (Customer ID[protected] have paid my complete remaining balance of credit card (No ending with 5575) jambu loan (loan No[protected] to HDFC account on 16.06.2019 as provided me by HDFC and status of loan shown "closed" in online in my id.

                          I therefore requested you to closer certificate or NOC may kindly be issued to me please on my email ID chauhan.[protected]@gmail.com.
                          I will ever greatful this act please.

                          Regards,
                          Mahaveer Singh
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Lufthansa Vicky
                            from Calicut, Kerala
                            Jul 16, 2019
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                            Address: 401205

                            I am get calls from the said [protected] number for credit card payment of my In-laws I have said him once and many times we don't talk to them then to they are calling us and harrsing for the person whom we don't talk
                            I would complain against HDFC for Harassment for the person whom we don't talk and no relation

                            Thanks Regards
                            Vaishali Dhatrak
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              satishdsb
                              from Hyderabad, Telangana
                              Jul 16, 2019
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                              Address: Hyderabad, Telangana, 500072

                              I received the below message to my mobile number. But i didn't authorize the below payment at any time. Please cancel the below mandate process if it is active now.

                              Dear Customer Mandate reference no: HDFC[protected] issued to BOSCONET with value Rs. 500.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                Manjudeeps
                                from Madurai, Tamil Nadu
                                Jul 16, 2019
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                                Address: Salem, Tamil Nadu

                                Sir I am manjula. account holder of HDFC Bank.i took personal loan from HDFC bank.my loan account no 56049354.my due date every month 07.Last month (june 2019) I sent due amount rs:3588 to my account on 07 june.but they didn't debit the amount on 7th.but they had debit on 14th june And also put fine amount for the loan amount.i ask that particular bank person they said we are processed on 7th June but u don't have sufficient balance so only...am said 07th full day I have time time (12 am to 11:59pm) but why u charged fine amount.they have no response.please take action my mobile no:[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  Anushgn
                                  from Bengaluru, Karnataka
                                  Jul 16, 2019
                                  Resolved
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                                  Resolved

                                  Address: 560062

                                  Dear HDFC team,
                                  I received message as mentioned below. But I was not available in my address from past 5 days. Now am trying to track that and its showing SHIPMENT REDIRECTED ON NEW AIRWAY BILL. I tried to call both HDFC and Blue Dart Customer care but non of them answered. Please let me know the further detail.
                                  Message received as below:
                                  Dear HDFCBank Cardmember, Your Card ending 1858 is sent thru BLUE DART AWB # [protected] DT-11/07/2019 .Pl call BLUDART#[protected] on non-receipt of crd.
                                  Jul 19, 2019
                                  Complaint marked as Resolved 
                                  I got a call from HDFC and they taken the detail. Also Card has been delivered to me. Thank you
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    er.anilantony
                                    from Bhawanipatna, Odisha
                                    Jul 16, 2019
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                                    Address: [email protected]

                                    I made the payment of medical consultation fee and medicine charges to DR Agarwal’s Health Care Ltd, Port Blair by my State Bank of India debit card on hdfc pos. The cashier wrongly entered 1106.00 instead of 953.00. After that the cashier make a void sale of 1106.00 and it was done on last 01July 2019. But still now I have not received my money back on my account. I have contacted DR Agarwal’s Health Care Ltd Port Blair but they told that they have done everything from there end and told me to contact the bank. Please take necessary action to return my refund amount to my account, . The Central Govt is promoting on line transactions . This type of activities may demoralize the general public in doing on line transactions.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Debojit Rocker
                                      from Mumbai, Maharashtra
                                      Jul 16, 2019
                                      Resolved
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                                      Resolved

                                      I cancelled an product from flipkart [opted for emi, where i cancelled immediately before bank converted into emi] where the seller had refunded the amount (9999), but not yet reflected in my credit card balance.
                                      I request to hdfc bank to kindly refund the amount soon as i need the amount soon to buy another product.
                                      My last no of credit card - 3033
                                      Refund reference no -079418
                                      Aug 18, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 16, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have reviewed your comments and request you to send us the duly filled and signed form which is available on our web site under the following path to cc.[protected]@hdfcbank.com to enable us to do the needful: Forms Center > Credit Cards > Cardholder Dispute Form.

                                      -Nadia
                                      HDFC Bank Customer Assistance
                                      What is ibt charges i heard this first time it deducted my 177 rs whats it for
                                      I have done transaction from payzapp but cashback not credited in my account for any of my transaction.
                                      Bank deducted approx 1250rs for non maintainace without inform.even dont send any single message or e-mail so i can maintain it.how irresponsible service from their side.its banks responsibilty to give us alert before doing such a fraud things.please sort out my query and return my amount asap.dont get disspoint your customers.
                                      I have cancelled my order of Mi Smart TV from flipkart as i didn't choose the EMI term to my favour. I cancelled immediately before bank converted into emi. After which the seller had refunded the amount, but not yet reflected in my credit card balance, as i was told it would be Credited back by 24/9/20 i.e yesterday
                                      I request hdfc bank to kindly help me out to my queries as soon as posible.
                                      My last no of credit card - 0677
                                      Refund reference no -033755
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                                        georgepauljose
                                        from Bengaluru, Karnataka
                                        Jul 16, 2019
                                        Resolved
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                                        Resolved

                                        Address: Bagmane Laurel Building, Bagmane Tech Park, C V Raman Nagar,, 560093

                                        My credit card got blocked 1 year back due to some "unauthorized international transaction" that i have made, which i have no idea about. Let it be. When i reapply for a new card to hdfc they are telling me that i already hold a card, so i have to do card limit enhancement instead. But no such service is possible for this card even via netbanking as it is blocked.

                                        When i try contacting hdfc phonebanking, they asks for credit card number to talk to them. But with my card number that facility is not available. When i try with my friend's card, the call will get connected and i got chance to explain my issue more than 4 times. But when they hear my issue, they will ask for my card number and ask me to wait. The call will get disconnected after few minutes. This is the hdfcbank puonebanking customer service.

                                        So, recently my friend suggested me to fill a card closure form of hdfc and put it to some atm drop box. I have done that, and have been waiting for more than one month now. I reapplied for credit card again last week thinking that the card would have closed but got the same mail from hdfc saying that "i hold a card, try enhancing the credit limit instead". Even if apply for any other bank, application is getting rejected, just because of this blocked credit card i hold.

                                        Have been suffering because of hdfc for more than one year. Please help me in this issue. Please unblock the credit card, or close the credit card, or reissue another credit card.
                                        Aug 18, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 16, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We wish to inform you that Bank regularly monitors the credit card transactions incurred by the customers and during one such instance, Bank had observed online foreign exchange transactions on your credit card ending with 8455. Banks are required to report such prohibited overseas foreign exchange trading transactions on the credit/debit cards to the Reserve Bank of India. Hence, you are requested to refrain from doing such transactions on your credit/debit card and regret our inability to reactivate your credit card.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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