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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 710

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M
Manikanth A
from Bengaluru, Karnataka
May 26, 2019
Resolved
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I have tried a purchase for pubg uc.
799₹ amount has been deducted from my hdfc bank account with purchase reference as follows [protected]-tomgoogleplaymasterm.
But the purchase has not been done and no uc is credited into my pubg account.. Please reverse my money or credit the uc by processing my purchase. I tried contacting the hdfc customer support but no response on this.
Jul 1, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 27, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email us at [protected]@hdfcbank.com from your registered email id along with the exact date, amount of transaction and your account details or customer id for further investigation. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Nadia
HDFC Bank Customer Assistance
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    V
    Vishal Devaliya
    from Mumbai, Maharashtra
    May 26, 2019
    Resolved
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    Address: OFFICE NO. 104-106, FIRST FLOOR, MANOVI CITY CENTER, SHIVAJI CHOWK, R P ROAD, OPP. GURUDEV HOTEL, KALYAN (WEST), KALYAN – 421301, Thane, Maharashtra, 421301

    I have requested for topup on home loan from hdfc bank ltd, as procedural documents they took blank cheque along with other documents.
    They first deducted my 3800 rs. And sent me email that we can not process your loan.
    How come they charge without giving loan.

    We are middle class people, depend on loan if bank start charging like this. How come we believe on bank.

    Below are the my details:
    Name: vishal dhanji devaliya
    Hdfc loan application - file no.[protected][id:[protected]]
    Amount charged: 3800 through icici bank cheque.
    Date of charged: 5th sep 2018.
    My mobile #: [protected]
    My email: [protected]@yahoo.co.in

    Client: hdfc bank ltd

    I got frustrated by sending them emails, they are not replying.
    I need help from you, please take a look and either help me get topup loan or my 3800 rs. Back.
    +1 photos
    Jun 26, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 26, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    HDFC Ltd sanctions/disburses Home Loans. Please email [protected]@hdfc.com & they'll resolve your query at the earliest.

    -Manoj
    HDFC Bank Customer Assistance
    On May 2, 2019. I ordered food in swiggy and cancelled my order on the same day. I got the message from swiggy that they have refunded the amount. still i did not get my money back. They are asking me to contact the bank. Please give a solution.
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      A
      amitmehrajmp
      from Visakhapatnam, Andhra Pradesh
      May 26, 2019
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      Address: NAD KOTHA ROAD, Visakhapatnam, Andhra Pradesh, 530009

      Respected sir, i have approach to hdfc bank nad kotha road vsp for credit card. Hdfc staff has demand me some documents for check eligibility, and said all is well, after 01 week 2 call recived for verfication and i given all answer, after that i have seen online my status is declined without any information, i want answer that i m a genuine person, and fillup to eligibility creteria then why my application has been declined... For this reason i m in mentally depressed,
      HDFC Bank customer support has been notified about the posted complaint.
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        G
        Govind1x
        from Mumbai, Maharashtra
        May 26, 2019
        Resolved
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        Address: j 12/120 dhupchandi varanasi near chitrakhut maidan, Varanasi, Uttar Pradesh, 221001

        Ur transaction on hdfc bank debit/atm card ending 1108 for rs. 1544.50 has been credited/reversed by amazon on[protected]:12:32:46...

        I didn't receive any refund yet according to my bank balance and statement.

        I would request you to loof after my complaint and please help me to get it resolved. I am new account holder and i do not know what i should do in this case. Please help.
        May 27, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 26, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, Transaction details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Anay
        HDFC Bank Customer Assistance
        May 26, 2019
        Updated by Govind1x
        What is ref. No. ?
        May 26, 2019
        Updated by Govind1x
        Reference no. Is protected i cant see
        My name is jinithjopan. my credit card is missing what to do.
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          D
          DrVeerabhadraswamy AL
          from Mysore, Karnataka
          May 26, 2019
          Resolved
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          Address: Gowrishankaranagara, Mysore, Karnataka, 570025

          Sir/Madam
          My self veerabhadraswamy AL, I am hereby register my complait against maintainance charges. It is not applicable to my card because your agent told to me first year no maintainance charges applicable charges applicable only from the second year but now for just 5 months you deduct 1000 Rs from my account. Your agent Pramodh mobile no is switched off to contact. Kindly deposit Rs 1000 to my account without fail.
          thanking you
          Dr. Veerabhadraswamy AL
          Jun 30, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 27, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

          -Nadia
          HDFC Bank Customer Assistance
          Verified Support
          May 29, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 05 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

          -Manoj
          HDFC Bank Customer Assistance
          I don't know what are u doing with the customers almost 4000 rs had deducted in my account. I want my money back.what are u people doing. We are earned by day and nyt working and u people deducting it very easily.i want my money back. This is ma concern.

          unnecessary fee apply - Comment #3443203 - Image #0
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            A
            Arch@d
            from Mumbai, Maharashtra
            May 26, 2019
            Resolved
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            Transaction of rs. 1299 was reversed by amazon 2 days back but amount is not credited in my bank account. Transaction was done through hdfc debit card. I got a msg from hdfc that

            Ur transaction on hdfc bank debit/atm card ending 4248 for rs. 1299.00 has been credited/reversed by amazon on[protected]:14:30:53

            I have attached a screenshot of the message that i got from hdfc bank after the transaction was reversed, but the amount hasn't been credited yet.
            +1 photos
            May 27, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 26, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, transaction details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Anay
            HDFC Bank Customer Assistance
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              K
              kajal kumar samajdar
              from Kolkata, West Bengal
              May 25, 2019
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              Address: BEHIND MARGARET SCHOOL, 734003

              We, have one sb account no [protected] at siliguri, sevoke road branch. Please resend the atm card again since it was returned because
              We were busy for treatment at mumbai at that time. We requested many times,
              But no fruitful result has yet been performed. Please send the said debit card
              At our address which is registered with the bank.

              Thanks

              [protected]@gmail.com
              HDFC Bank customer support has been notified about the posted complaint.
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                G
                gullar
                from Noida, Uttar Pradesh
                May 25, 2019
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                Resolved

                Dear, I am rakesh aggarwal having saving account in dwarka sec 12 branch
                with the name of my wife Manju aggarwal.I was going to the pushpanjali enclave branch to make a rtgs of 6.5 lakh to another bank ( Allahabad bank). But staff there at pushpanjali enclave ask me to permitted by the mail from the home branch.But branch head from sec 12 reply me to mail from pushpanjali.I want to argue what is the right procedure even i can use any branch to operate the account for any type of job related to bank.I am operating two current accounts and 16 swaping machine of hdfc bank with our stores named Baniya ki dukan p ltd and Sampoorna grocery p ltd.If there is a lots of accounts to operate the entire system of indian bank industry then i have to obey what type of order yr staff will give me.
                there is yr staff named Babita haldar and Binny pandey and no branch manager was there at that time.Thanks regards.Rakesh aggarwal[protected] [protected]
                Jun 25, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 25, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your account/customer Id, the branch you visited and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Visit here https://bit.ly/2Hqff0y for help with branch address. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
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                  R
                  Rishidatia123
                  from Mumbai, Maharashtra
                  May 25, 2019
                  Resolved
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                  Resolved

                  Address: In Front of madiya mahadev temple bada bazar datia katare gali datia m.p., Datia, Madhya Pradesh, 475661

                  I have left the adfc pvt ltd (Working for hdfc bank ltd) in year march 2019 and my emp no adfc 102132 and there after i have submitted online pf withdrawal form my uan is active but not show my date of exit (Hdfc bank ltd)
                  I have been advised by the local coordinator that it will take 3-4 months to get the funds from pf office.
                  But even after almost 09 months i have not received my pf
                  Jun 25, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 25, 2019
                  HDFC Bank Customer Care's response
                  Hi,

                  Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                  -Anay
                  HDFC Bank Customer Assistance
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                    M
                    Mak Yadav
                    from Noida, Uttar Pradesh
                    May 25, 2019
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                    Address: plot no-3,kapashera TVS YASH MOTORS, South West Delhi, Delhi, 110037

                    Dear sir
                    My tvs jupitor accidental front to right side damaged & scratchs, your executive has not claimed properly my tvs jupitor. My policy no[protected]
                    & claim no - c[protected], so sir plz take action imiditlaly behalf of you & solution my tvs jupitor work problem.

                    Thanks
                    Regards for mukesh yadav
                    Mobile no -[protected]
                    Email - [protected]@gmail.com
                    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                      S
                      Syed khazi
                      from Bengaluru, Karnataka
                      May 25, 2019
                      Resolved
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                      Resolved

                      Address: 560100

                      I tried booking train on 24th march 2019 through paytm, transaction via hdfc bank.

                      Totally 3times tried booking in which 1 successful booking done (Order no : [protected]) and
                      Twice booking got failed but amount deducted (Order no: [protected] and [protected])

                      Here i received the refund amount rs275 for failure of booking for order no. [protected] but not received for order no [protected].

                      I raised complaint regarding this to paytm and as well as hdfc bank. Both are saying they i have refunded but i don't see any refund on the same in the bank statement.

                      I tried reaching both paytm and hdfc but the response and the action on this not seen. Redirecting me from here and there.

                      Please find the below reference:

                      * paytm complaint no:[protected] and[protected]I raised twice because they closed complaint without resolving)
                      * hdfc complaint no:
                      'hbl=[protected]' web - other - unauthorised transaction - unauthorised transaction".

                      Kindly do help on this.

                      Thanks.
                      +3 photos
                      Jul 4, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      May 29, 2019
                      Updated by Syed khazi
                      Till now I didn't get any call and not resolved
                      Verified Support
                      May 29, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concern vide Ref ID: HBL=[protected] and will revert to you within 3 working days.

                      -Anay
                      HDFC Bank Customer Assistance
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                        V
                        vinsipp
                        from Bhawanipatna, Odisha
                        May 25, 2019
                        Resolved
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                        Address: Chandbali Chowk ,Via-Athgarh,Dist-Cuttack, Chandbali Chowk, Cuttack, Odisha, 754029

                        I have cancelled a order on flipkart on 22may, immediately got a msg from bw-hdfcbk that

                        Ur transaction on hdfc bank debit/atm card ending 3452 for rs. 26999.00 has been credited/reversed by flipkart payments on[protected]:21:15:43

                        I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. When will it ever get reflected in my account?
                        +2 photos
                        May 29, 2019
                        Complaint marked as Resolved 
                        After giving mails to [email protected] [email protected] [email protected] My issue was finally resolved. But I would say I have to wait from May 23 to may 29 for my refund from flipkart to show in my account .
                        HDFC Bank customer support has been notified about the posted complaint.
                        May 28, 2019
                        Updated by vinsipp
                        Till date no one had contacted me or neither trying to solve my issues. Pathetic service from hdfc bank.
                        Verified Support
                        May 29, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                        -Anay
                        HDFC Bank Customer Assistance
                        Hi, Flipkart money is not refunded for my order. Check this? I tried reaching you on phone but couldn't get any reply or solution . So trying this way as well

                        refund from flipkart yet not credited into my account - Comment #3723182 - Image #0
                        refund from flipkart yet not credited into my account - Comment #3723182 - Image #1
                        I made a mobile phone Purchase in flipkart through HDFC netbanking .Once i purchased the amount has been deducted from my account but its showing the status as payment not yet confirmed from the bank. Please anybody look into this matter .If possible confirm the order else refund the money to my account as soon as possible.Your quick action would be appreciated.

                        refund from flipkart yet not credited into my account - Comment #3887643 - Image #0
                        refund from flipkart yet not credited into my account - Comment #3887643 - Image #1
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                          S
                          Shail123789
                          from Indore, Madhya Pradesh
                          May 24, 2019
                          Resolved
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                          Resolved

                          Address: Indore, Madhya Pradesh, 452001

                          I have to reset my net-banking pin. There are 2 options :

                          1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

                          2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

                          Ps: this used to work earlier, i have had reset my ipin by this method twice earlier.
                          Jun 28, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 27, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Our team has responded to your email vide ref id[protected]. Please revert to our email with required details in order to check the Email otp log and confirm the delivery status.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            P
                            Purnendu Bose
                            from Pune, Maharashtra
                            May 24, 2019
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400703

                            In spite of making payment against car loan (Loan a/c no[protected] every month on the committed date of 23rd/24th of every month, there are numerous harassment calls to myself & also to references, threats on whatsapp & visits to my residences at odd hours like 8:30 am without any prior intimation has really put us mental stress & depression.in particular this person swapnil shete mobile no [protected] continuously threats & calls up my references in spite of meeting the commitment. Beside this for one car loan from hdfc multiple person chasing through out the month continuously & the telephone/whatsapp numbers are as under apart from swapnil as stated above
                            [protected]
                            [protected]
                            +2 photos
                            Jun 27, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 27, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              channanagouda R
                              from Mumbai, Maharashtra
                              May 24, 2019
                              Resolved
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                              Resolved

                              Address: Bangalore, Bangalore, Karnataka, 560016

                              Sir, my name is channanagouda. I belongs to bangalore. I was using hdfc credit card. I have already blocked my card but still i am getting bills for this card. As per instruction hdfc customer care i have submitted written letter to permanently close the credit card but nothing happened. Please help me to permanently close the credit card and reimburse my all the bills that i have paid to this card without any purchase. Thanks channanagouda.
                              My credit card last 4 digits are 9998
                              Jun 27, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 27, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are not in receipt of any request for card closure as on date. We request you to confirm the exact date when the letter was sent, mode of the letter, courier name, airway bill number, and delivery details to assist further. With regard to your query on credit card outstanding please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the following URL https://bit.ly/2wwwruX.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                B
                                from Delhi, Delhi
                                May 24, 2019
                                Resolved
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                                Resolved

                                credit card recovery agent

                                Address: 99 pocket j Sarita vihar delhi, 110076

                                Dear i have hdfc credit card last 8 month i am not paid credit card amount deu to my job lost then i join new job i take help credit mantri site they talk with my hdfc lender then make my card installment 4 month amount is 20063. I already paid one installment before my deu date. But there hdfc credit card recovery agent and one hdfc employee nikhil kumar gupta harassment me and harassment my wife. I already paid my amount then why then visit...
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                                ppramodhr
                                from Bengaluru, Karnataka
                                May 24, 2019
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                Hi,

                                I'm akhila working at hdfc bank jigani, bangalore branch. My supervisor lokesh agarwal is doing harassment at work place. Asking stay till 11 pm every day which against bank and govt act, policy that too without transportation and security. Every day i work till 10 pm without any security.

                                If i have sufficient leaves balance not allowing to a single day leave even if i suffer any health problems.

                                Now, i resigned my position from hfdc bank and my last working day is end of june. As per hdfc bank policy, we or employees can take a leave if employee are on notice period. I applied for leaves from 24 may 19 to 29 may 19 due some personal work, but my supervisor mr lokesh a is not giving a day leave and giving lot of mental harassment. He said that leaves has take as a loss pay or extended to last working day in the verble communications i agreed for loss of pay. But suddenly he came up with new issues like leaves will be treat both (Extensions of last working day and loss of pay for leaves) which is not acceptable.

                                Again, he started harassment. Team please take an necessary action or else it going to be something big problem for hdfc bank branch.
                                Jul 1, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 24, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Please share your employee code, supervisor's name, office location & contact onexit.[protected]@HDFCBank.com. We'll get back.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  R
                                  Ramyaaaa
                                  from Mumbai, Maharashtra
                                  May 24, 2019
                                  Resolved
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                                  Resolved

                                  I have cancelled my bus booking and also i got below message from bank -
                                  Ur transaction on hdfc bank debit/atm card ending 7019 for rs. 366.00 has been credited/reversed by tnstcltd on[protected]:10:33:13
                                  I checked the account statement and balance too but it's not credited into my account.. I am scared, actually transaction is pending in your side only..
                                  Please done the transaction as soon as possible..
                                  Also let me know when it will be reflect in my account??
                                  Jun 24, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 24, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We request you to share your complete concern, Account/Card No., registered contact details & the transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Hi hello, iam paid total credit card payment last 4month's back but customer care ask your total payment not received told, my card closed last 4months back but bill is coming,
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                                    S
                                    sachinyadav22
                                    from Noida, Uttar Pradesh
                                    May 23, 2019
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110033

                                    I sachin yadav am a customer of hdfc bank my credit card no is [protected] and have been using there services for about 5 years i was unable to make the credit card payment for this month i told them it would be done in a day or two but they didnt listen and started harrasing me and threatning me that people would gather outside my house and started using harsh language i told them that you are not allowed to harrase customers and you are just a recovery department to which they again threathened me that you wait and watch till tomorrow after which i had an argument with the lady on the call. Is this the way you treat a customer?
                                    Jul 5, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 27, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    I was applied for mutual fund redemption process on 8/5/2019 but still i am not getting my money in my account.. Unsatisfactory service
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                                      J
                                      Jai Whorra
                                      from Delhi, Delhi
                                      May 23, 2019
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                                      I ordered something online, the checkout showed amount as $ 0.01 but I got charged $50+ twice.

                                      I called HDFC within 30 min and asked to cancel but they refuse to cancel the payments and refund my money.

                                      On further research, The e- commerce website has many complaints against them for the same scam. You can check the website, I've uploaded a pic
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                                      HDFC Bank customer support has been notified about the posted complaint.
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