HDFC Bank Complaints & Reviews

I cancelled a amazon membership today, in which rs 999 had been refunded by amazon.

Today i received a message from hdfc "ur transaction on hdfc bank debit/atm card ending 3103 for rs. 999.00 has been credited/reversed by amazon on[protected]:17:51:03

But still amount not credited in my account while seeing the statement... Kindly do the needful asap

May 21, 2019

Complaint marked as Resolved

After more then 18hours, hdfc have solved the issue after sending mail details to them..

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected]in the subject of your mail so it'll help us track your e-mail.

Anay
HDFC Bank Customer Assistance

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N

Nainesh Dodhia

from Mumbai, Maharashtra

May 21, 2019

Please get my noc n rc book gj10ah0417 my vehicle num from JAMNAGAR

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R

Rahul Dhadse

from Jalna, Maharashtra

May 21, 2019

I already told about my address ..but still bank put credit card delivery on address which is changed

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J

Jawahar Ramis

from Mumbai, Maharashtra

May 21, 2019

I have ordered an item on flipkart and it got cancelled.i payed via hdfc debit card. After it got cancelled, i got this message "Ur transaction on HDFC Bank DEBIT/ATM Card ending xxx0 for Rs. 10799.00 has been credited/reversed by Flipkart Payme on[protected]:10:18:17 "

But it hasnt been reflected in my account. What am i supposed to do?

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R

Rahul O Singh

from Kishangarh, Rajasthan

May 21, 2019

I would like to complain about not depositing my cash into my account. As my account is preffered account i was refused by teller by depositing my money standing in preffered q at hdfc banknand was asked to join the general q. Further more they refused to take my cash deposit in the account.

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Address: New Delhi, Delhi, 110063

Dear Team,

I have applied and received a Regelia first credit card in the m/o. Sept, 2018 but still not received the airport lounges access priority pass card till date inspite of so many complaints given to the credit card executive who has got my card issued.

Please arrange to send them on my registered address on priority basis else I will surrender the card. This is really pathetic customer service given...

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Address: Ghaziabad, Uttar Pradesh, 201001

Hi team,

I added my hdfc regalia credit card on google play store to buy some app but i got a message that rs4000 is deducted on my card at google cloud which i didn't approve.

Totally fraud done by google & i am not getting any response from hdfc bank corresponding to it as i only get the option to close the card.

Request you to please help me get that rs4000 back.

Jun 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 21, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to share a scanned copy of complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link. https://bit.ly/2FpUNeY

-Zubin
HDFC Bank Customer assistance

May 22, 2019

Updated by 92akshit Sent it

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

Hello there,
Today i have received below sms from vmhdfcbk;

"dear customer mandate reference no: hdfc[protected] issued to ashish securities pvt ltd with value rs. 25000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch."

I have not issued/allowed/authorized any company/person for any kind of transaction. I called csr many times, but...

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Address: 600008

Dear sir/madam,

We would like to inform that we have transferred the salary of rs. 9011.00/- (Ref no.[protected] on 06.05.2019) into below wrong account.

Kindly request you to reverse the amount from a/c [protected]. We once again requesting you to help us in this regard.

Sl no bank account no bank name branch ifsc code total amount
1 [protected] sbi sbin0005559 9011.00...

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I got a msg without otp 199 rs deducted on 20 may at 8:28:56 but i have not used that, dont knw how that ppl have got my details is hdfc security that low that my card details are known by some other people

I want immediate reply fro this and refund my money

May 20, 2019

Complaint marked as Resolved

dont want sare details in net

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P

Prasandh

from Chennai, Tamil Nadu

Sep 9, 2019

Amazon is doing same thing to me also I am also a hdfc bank account holder. Take action on it and refund the amount.

ALERT:Rs.129.00 spent via CREDIT Card xx4834 at AMAZON1258399 on[protected]:00:07:10 without PIN/OTP.Not you?Call [protected].

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V

Vindhya Reshma Akunuri

Jul 11, 2020

Plz refund my money other iam going to file a case

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S

Samson Shyam

Aug 10, 2020

Amazon is doing same thing to me also I am also a hdfc bank account holder. Take action on it and refund the amount.

ALERT:Rs.129.00 spent via CREDIT Card xx5540 at AMAZON1258399 on[protected]:22:40:12 without PIN/OTP.Not you?Call [protected].

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A

Avi Avinash Sharma

Oct 29, 2020

ALERT:Rs.129.00 spent via CREDIT Card xx8298 at AMAZON1258399 on[protected]:19:43:11 without PIN/OTP.Not you?Call [protected].

this is totaly fraud case even i dont know ...please refund my money or resolve this problem ...otherwise i have to take any serious decision .

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Avi Avinash Sharma's reply, Oct 29, 2020

please refund my money ..🙏

V

Vandana13

Jan 5, 2021

I received message

Below
I did not do this transaction

Please refund ₹ 999

Regards dr Vandana Solanki

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G

Gufran1

Mar 16, 2021

We alredy have subscription in one name. And by mistake it got subscribed it seems and monthly it is getting deducted from my credit card account. I came to know only when i got sms from the bank for the last two months. Now i cant find in which id/email/mobile no it is getting deducted. I can give you the number given in sms..." amazon 1258399 0n ..Without pin/otp " i recd in march also. As i am not able to find in which id it got subscribed and hence not able to proceed to unsubscribe. I want amazon to look into and see that it gets discontinued. Thank you

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A

Ahmadi Begum

Mar 31, 2021

Amount of 999 deducted from my hdfc credit cards how can the amount is deducted from my card without my using and without pin/OTP so plz refund my amount in my credit card otherswise I complene to police station

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12 other people found this review helpful

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Address: Hritika Garden, TC Palya, Bangalore, 560036

Hi Team,

Today I got below message, please let me know information about below transaction ASAP

Dear Customer Mandate reference no: HDFC201xxxxxxxx issued to HDFCLTD with value Rs. 74964.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch.

May 20, 2019

Complaint marked as Resolved

Got information from Bank.

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Address: 26 south part, Ganesh vihar colony, Sirsi road, Jaipur, Rajasthan, 302012

Hello,
I have discontinued the health insurance policy i took with the home loan and the hdfc home loan branch guy also told me it has been stopped and as well i email for it to cancel they reply to confirm and i replied yes i want to stop it but still why the installments are deducting till now?
Its been 4 months around no one receive my phone and no one answer from there, i have canceled it. I want to stop my installments regarding the health insurance and want my refund of emis i paid for this insurance, pls help.
Homeloan ac no[protected]
Insurance loan ac no[protected]

HDFC ERGO General Insurance customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400049

Dear sir,

Due to unavoidable circumstances i have not been in a position to pay my credit card bill for hdfc. I have written to them asking for a months extension and i have been getting harrassing and abusive calls. I have two sick parents and a young baby at home and such kind of harrassing calls are causing extreme distress at home.. Pls help

Jun 23, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 33016802 for further assistance in this regard.

-Nadia
HDFC Bank Customer Assistance

Verified Support

May 21, 2019

HDFC Bank Customer Care's response Dear Customer,

We are hopeful you will appreciate that payments for atleast the minimum amount due is required to reach the bank by the payment due date to keep the account in regular status. We wish to clarify that the bank, establishes regular contacts and visits with our customers in the course of normal business to keep them updated on the status of their card and also facilitate payment of any outstanding. In the absence of receipt of payment towards your card account, our representatives had established contact or visit with you. We wish to assure you that the calls were made only to remind you of your payment obligation. However, the same is not meant to cause any inconvenience to you. We confirm that there are no buffer days for credit payment. We confirm that, payment towards the Total Amount Due reflecting as per the statement has to be paid by the payment due date to avoid levy of charges.

-Nadia
HDFC Bank Customer Assistance

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Address: Saint Gobain, B Wing, B Wing, 9th, Time Square Building, A. K. Road, Gamdevi, Marol Naka, NA, Mumbai City, Maharashtra, 400059

I have purchased samsung j8 64 gb black from kohinoor televideo pvt ltd on nov 4, 2018
On emi the offer stated that within 90 days (3 months) the cashback will be credited in the bank account but it's now 5th month running and i have not received cash back offer my deduction is still going on every month of 7th

When i bought the phone hdfc and kohinoor team said your 4th installment emi will not be deducted by hdfc loan, but it is getting deducted,

Jun 21, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No/Card No., transaction details& registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance.

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Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 8489 without my concern on date:18/05/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

Oneassist relationship number : not known
Name :- shlok kirit gupta
Mobile no. :- [protected]
Credit card number ending :- 8489

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 21, 2019

Dear Shlok,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Chennai, Tamil Nadu

This is to inform you that i have paid the monthly premium of rs.10, 000/- for hdfc life for policy hdcf life click 2 invest (Policy no:[protected] on[protected] itself. But still as auto debit is activated it has been debited from my credit card on[protected].

I have raised this concern with the service department of hdfc life on 11th may 2019 but there is no solution yet which is making my worried.

My questions to hdfc life;
1. Why it hasn't reflected immediately after i paid my premium in my hdfc life account? Very poor management of the system!!
2. How can the auto debit facility be active on my credit card with out my approval?
3. Who is responsible for the charges incurred on ending up consuming more credit than allocated on my credit card because of the very poor system you maintain?

HDFC Life customer support has been notified about the posted complaint.

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Refund request:
I have swiped for 145rs but it failed due to some technical issue and it shows the transaction failed at restaurant where as the same amount has been deducted from my account.

The receipt at restaurant says "cancelled and transaction failed ". I have also checked their statement and confirmed that no successful transaction at that time (About 145RS). SO it would be a problem from bank end, could you please...

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Address: New Delhi, Delhi, 110085

On 19/0319 an amount of rs.11119.38 deducted from my credit card no
5523*6883.
This transaction was done without informing me also without otp.
I clearly tell them i have not done this also my card is with me. I complaint through phone banking. They blocked my card and new card issued also take time to check this transaction. They ask for they will fill this amount temporarily and you have not to pay until we fully work on this, but now hdfc bank has been charging me same and also adding late fees and other charges.

Payment was not done by me, i have not received any otp (One time password), any mail regarding this transaction. Now they are adding another charges to mye

Jun 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Zubin
HDFC Bank CUstomer Assistance

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Address: Coimbatore, Tamil Nadu

Hi,

I have purchased the fastag from hdfc bank last week. And i have recharged ₹200 and in my wallet i have ₹500. But when i cross tollgate today morning, its shows "fastag is blacklisted". I dont know what kind of service you are providing me. Or else i have to tell me before itself. Worst experience.

Shared all my details to fastag. [protected]@insolutionsglobal.com

Resolve this issue asap.

#bhuvan

Jun 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 22, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your application / Reference number, Complete address, your contact details, and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Nadia
HDFC Bank Customer Assistance

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Address: Chandigarh, Punjab, 160022

I have resigned from my last job in April 2019, after which haven't used HDFC account .Now it is balance in negative close to 1000 RS, which is not appropriate therefore I wish to close the same.
I Have already talked with HDFC customer care they are failed to any kind of help. So, i am writing the same here.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Bengaluru, Bangalore, Karnataka, 560099

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4612 without my concern on date:10/05/2019. I am not interested about this service and don't want this membership any more. So cancel the membership permanently and refund this debited amount of rs.1899/- immediately.

Name: sameer kumar singdevsachan
Credit card end number: 4612
Mobile no: [protected]

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 20, 2019

Dear Sameer,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: 400067

Hello
Myself arun

I am defaulters of hdfc bank
Concern is hdfc collection agent name shruti and manager name santhos and chandivali branch,
Executive shruti called me and she talked in disrespectful manner using words like
Aukat hai kya and all
In spite of telling that i m gonna pay the outstanding along woth intrest but she started in a disrespectful manner .
Kindly register this complaint

Jun 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 19, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Loan Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Surya Sravanthi apartment, flat no 204 , jubilee gardens road no 3 , kothaguda , near vasnoi Honda, Hyderabad, Andhra Pradesh, 500084

I have not been receiving OTP and transaction SMS for the last 10 days. I have tried restarting my phone . I am able to receive regular SMS from people. Just HDFC SMS is not coming through. Please help with that. It's very difficult to get in touch with your customer service of HDFC.

What is the primary way to get in touch to speak to a human in HDFC . I am so done with the run around given by the IVR.

These...

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Address: 560076

I have received a message from hdfc bank "alert:rs.129.00 spent via credit card xx0795 at amazon1258399 on[protected]:00:37:47 without pin/otp. Not you? Call [protected]." i checked my account and its showing me outstanding payment of rs. 129. I want my money back as its a fraud transaction. Please help me out. Please refund my amount back to my account.

Jun 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 19, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with the last for digits of your Card No.& registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 714

reverse refund not credited in account.

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priority pass not received as yet

hdfc bank cc fraud transaction done with hdfc credit card

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received an sms from hdfc regarding ashish securities pvt ltd for 25000 deduction monthly

wrong neft transfer

amazon 1258399 fraud

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hdfc bank received sms with mandate reference number

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i stopped the policy why emi is still deducting

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harassment calls for payment of dues

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cash back offer not received

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credit card auto debit

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i have been claimed twice on the premium and the amount was debited from my debit card

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payment failed but amount debited

unapproved payment

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fastag blacklisted

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negative balance in my salary account

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cancellation of one assist membership

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person integrity

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not receiving otp for transaction sms

amount deducted from credit card without pin / otp

Post your Comment

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 714

reverse refund not credited in account.

Post your Comment

priority pass not received as yet

hdfc bank cc fraud transaction done with hdfc credit card

Post your Comment

received an sms from hdfc regarding ashish securities pvt ltd for 25000 deduction monthly

wrong neft transfer

amazon 1258399 fraud

Post your Comment

hdfc bank received sms with mandate reference number

Post your Comment

i stopped the policy why emi is still deducting

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harassment calls for payment of dues

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cash back offer not received

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credit card auto debit

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i have been claimed twice on the premium and the amount was debited from my debit card

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payment failed but amount debited

unapproved payment

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fastag blacklisted

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negative balance in my salary account

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cancellation of one assist membership

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person integrity

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not receiving otp for transaction sms

amount deducted from credit card without pin / otp

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