HDFC Bank Complaints & Reviews

I have raised a cancellation request for my "hdfc life classicassure plus" policy withing free look in period on 7th feb 2019, till not it's not processed. Branch managers from chennai t-nagar branch said it'll be refunded in 40 days (I. E 19th march). Cancellation request (1-[protected]) raised and closed without resolution on 20th feb. When contacted on 20th march they again said they could not process as year end closing activities are on and said april 10th. Again when contacted on 11th april they asked for 10 days and a few 10 days have passed but nothing happened, they are also not giving escalation contacts

I have booked flight tickets on 29th march 2019 through hdfc smartbuy platform costing 12334 rs. I received email from smartbuy stating booking has failed & you shall get refund in 5 working days.

Smartbuy order number: [protected]

I am still waiting for the refund for this failed booking.

I have been continuously contacting smartbuy customer care & each time i was told that they need 3-4 working days to solve this issue. It's been almost one month now & still dont have refund of the amount.

On thu, apr 25, 2019 at 1:59 am hdfc ltd wrote:

Dear customer,

Greetings from hdfc ltd.

We have attached your 'e-certificate for interest' in this email.

This e-statement is password protected. Please follow the simple instructions given below to open your e-statement.

Click on the attachment provided with this email
You will be prompted for your passwordbr...

I made the transaction 5k + 5k two made the payment for buy coupon of big bazaar voucher i bought & i clearly checked and same amount i used to another credit card too but in that hdfc credit card made my transaction into emi after 2 days without any my confirmation & authorization & when i asked them they r telling sir this the merchant emi not made by our side then i discussed with my merchant & paytm also they r saying clearly sir hdfc are telling you wrong commitment if you also got single single full payment msgs of amount spent & after 2 days you got another one more msgs from hdfc credit card department what does it mean that is made by hdfc & without any confirmation. I also checked nd i also got to know it's happened by hdfc credit card department but without my confirmation how can you made into emi if i would pay single shot so who the hell are you to convert my transaction into emi is that your father's property???
If you will not resolve asap i'll promise to you i'll be give you best response from our side and you will be call me continueslly.
Hdfc credit card services has been totally third class & nonsense customer care executive to resolve customers problem it is totally dirty corporation i didn't understand why people are using this type of services,
Haider ali
[protected]
[protected]

Hi,

Very pathetic service got from your phone banking representatives and also from the banking people no one will not responding with solution to the customers keep on try to get my noc to sumbit to the sbi bank to release my topup house loan no one responding to help me. I reuesting to get 1 letter from manager the loans are closed which actully closed by me they are not at all ready to provide and also i am not getting auto mail from the bank. Even i explain my phone banking is blocked to fraud happend in my atm on 15th april and 12000/-rs lossed because some one has withdraw for that also i have not got any update from the risk intelligence & control department and i have mailed the details for below mails
Madhvi. [protected]@hdfcbank.com.
Requesting provide the noc in urgent basis for below accounts and please refund my money
Instajambo loan account:-[protected]
Insta loan account:-[protected]
Complaint number:-mump[protected]

I am salaried, while applying itself I cleared mentioned CIBIL score is no history, so am I eligible or not.
Sales person told if annual income more than 7 lac eligible for regalia first.
I got 3 verification call also, last call cuts immediately when I asked why are asking same details many times such a rude customer care. Why u guys not telling any reasons after getting all our proofs, why u are not checking eligibility before giving proof... Application no: App 19D[protected]S1

I have booked the flat in my area, so I was looking for a bank who provide me maximum loan amount, so i have choses HDFC Housing loan so I have contacted agent he came to my home he told each and everything about processing i was agreed with him because he told i will process fast and give the maximum amount after that i give him all the required documents and cheque of 8850. so he went and started the processing after every 2 days i used to take follow up regarding loan process he use to tell in the process but when it is more than 25 days i told him give me final stmt because it is to long u taking the time so next days he call to his manager and i spoke with him he told that the amt which u looking for our credit team are not approving.My question is they told me first different amt and now different and 8850 processing amt not ready to give full amount they will return half of the amt.

Hello team

We are trying to set up pin using debit card and otp. After selection of otp and email id, we do not receive otp in our rm nor in our registered email id.
We are unable to reset our pin hence unable to operate our account
We are not in india hence we cannot even reach to bank

We are also trying to reach our manager (Roshan shaikh) but he has not reachable on phone and nor he replies on phone.

Meri car ka accident 17/04/2019 ko night mai hua tha or mai car ko company mai 18/04/2019 ko lekr gya tha or car 23/04/2019 tk Woi rhi but Uska kuch b kam nai hua Fir Mene call kr ke pucha to bola ki aaj server aayga or wo check krega Jb server se baat hui to usne bola aapki car ka claim ho jayga pura or Fir mere 25/04/2019 ko call kiya to server bol rha h aapki car claim nai hoga to mai ye janana chata hu ki Esa Kyo jabki Mera insurance 0 depth ka h or server bol rha h ki accident Purana h so plz help me otherwise Mai consumer court jaunga

Inst alert chg inc gst jan - march2019- mir[protected]... Why the hell you people taking money from my account... Without any information and its third time you #ing people doing same.. I should get my money back or else case will be filed - are you guys mad if complaint is short it wont get resolve?? Then what the # using of your #ing bank. I need the money to get credited back. Every time your bloody bank does it.. I need the money thats it or else i will spoil the hdfc bank by posting reviews and screw you #

The details of hdfc credit card (Xxxxxxxx4744) used by me is as follows:
1. I have purchased one item of rs.33000/- on 12 months zero interest emi in april 2017
2. I have paid monthly emi of rs.2749.64/- from may to august 2017 which equals to rs. 10998.56/-
3.in august 2017, i have not received any statement after many requests
4.in september 13 2017, i paid rs.5000/- blindly without knowing the dues.
5.in september 2017 statement a late fine was imposed which i requested to withdraw as i had not received the statement in august 2017.
6.in october statement again late fee was continued which i requested to withdraw but no result.
7.in november i paid rs. 17000/- the remaining amount of rs.33000/-.
8. I have paid all dues i. E. Rs.33000/-, against my purchases till date.

Hdfc is continuing late fees on late fees since august 2017 which is their fault of not sending any statement in august 2017. It seems it their practice to collect money from customers illegally and unethically by harassing the customer.

I have been harassed threatened over telephone that my to cibil score will be degraded.

My repeated requests to withdraw the imposed late fee was not considered as there was no delayed payment on my part rather i have paid dues in advance. The only one time delay was because i had not received the statement on time.
They have such a bad complaint system that you can not put any such complaint against them.

Sir i am Vinay Agarwal holding HDFC Bank CREDIT CARD we have some financially problem so that is why we have closed / settlement my card kindly take this application on propriety basis we have a request you to settlement my card no[protected] please contact mobile No.[protected] [protected] we have call on customer care no [protected] but nobody take call or we have call to hdfc bank or talk on what's up but nobody respond please help me out to settle my credit card

Hi,

I have applied for a plot loan in the month of December 2018 and it got approved as well, legal clearance is also done, but bank went on for getting total survey approval and requested for other sites documents belonging to that survey which is not available as of now and loan disbursement is on hold. They are not even informing if this can be processed or not without those documents. Hence I requested to cancel the loan and refund my processing fee for which I am not getting any response. Kindly help me out.

Thanks

I was holding hdfc credit card. I made full and final payment as on 22.03.19 i had requested to your phone banking representative to close the credit card and they confirmed that the card has been closed.

Also i wrote a letter to the manager, hdfc cards division, chennai office for noc. But till date i haven't get noc from you. So please solve my problem and sent noc asap.

Dear HDFC bank Team,

I have taken car loan from HDFC bank on oct 2018 and was paying all EMI on time of amount 8282/- per month. However in Dec 2018, I had major spine surgery and dr. suggested me to take rest for 6 months due to which I am on leave having no salary from Dec 2018 due to which my CAR loan EMI got bouned for the month of March 2018. I have already preintimated bank and recovery team saying I will not be in a position to pay your EMI till june 2019 however Recovery team torturing me like anything and without considering being they are talking with Lady, they are using very bad languages and threatned me that they will take out my tv fridge if not paid EMI.

kindly request you to take action against this on priority please.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number without my concern on date: 24/04/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount.

Name :- resmi r
Credit card ending - 3408

Dear sir/madam,
I am a valued customer of hdfc bank for the past one year. I am a corporate salary account holder.
I would like to bring to your kind notice the following-
False commitments of processing fees and loan interest rate on hdfc online personal loan: ref no. 67484328
1. Promised processing fees - ₹3560
Deducted processing fees +hidden charges - ₹39277
2. Promised rate of interest - 11.25%
Given rate of interest-15.5%
3. Promised total loan amount - ₹1296440
Disbursed loan amount - ₹1260723
I kindly request you to either refund the extra money charged as processing fee and change the interest rate to 11.25% as promised or kindly cancel the loan. I do not want to bear extra charges for bank's mistake. Please take the necessary action and do the needful as soon as possible.
Thank you
Regards
‌m. Chakravati

I made payment of my credit card of april month on 02.05.2019. To over come this type of charges i made payment on 02.05.2019, but system is not check any thing that no any outstanding amount of my account and debited rs.450 + 18% gst (81). To me.
Customer id:64294006.
I want to get refund of this amount due to i have already made payment but due to system have not check any outstanding or not, and debited this charges.

Please resolve issue asap.
Your positive response will be highly appreciate.

My fastag sometimes doesn't get recognized by the scanner used in tolls. It shows zero balance. (Though i have around 500 inr in my account.).

Thought of replacing my fastag with new one and contacted customer care. As usual i have to wait atleast 10 min to get the call connected.

On 19th apr, they gave a mail id fastag. [protected]@insolutionsglobal.com and i was said i will be receiving a mail from them and a link for next step of process of tag replacement. Its almost a week and no reply.

I was also said it takes maximum 2 days to receive the reply. But haven't received any mail.

I even tried in the online portal, unfortunately, the otp is not generating. Dont know the reason why???

So i have decided to deactivate my account. And, ofcourse, with same 10 min waiting time, i was given the same mail id fastag. [protected]@insolutionsglobal.com today (25th apr) for sending a deactivation request. I have sent the mail. Let me wait and see... How many days they take to deactivate and refund my balance.

Its been quite sometime i hold this hdfc credit card and i have used quite fairly.
I have been delinquent in payment by march 19 and april 19. That is 2 months and the minimum outstanding is 5963, which i can pay on 2nd may 2019 and may be more. I have also informed the collector that i would try to pay as much as possible of the total outstanding of 63000 since i would like to close the card once and for all as soon as the entire payment is cleared because of their intimidating behavior. This has been a constant incident ever since this gentleman (Jitender) must be his alias name started calling, he opens the call everyday by accusing me that i promised him to pay by 1 pm and so on. On every call i have clearly stated that the payment cannot be made before 2 may 2019.
The collection center has also started sending messages pretending to be national payments corporation of india (Npci) and hdfc legal department. What concerns me is the big names likes npci and hdfc legal department are used by this collection centers to intimidate customer who are willing to pay back the dues. Thank you hdfc. I promise to close all dealings with hdfc the moment i'm able to clear of the credit card dues and i would also stop dealings with people using hdfc as a bank.
Regards
Call center numbers mentioned below:

+[protected]
[protected]
[protected]
[protected]