HDFC Bank Complaints & Reviews

I had given call on 1st april 2019 to customer care from bangalore and asked to any changes will be applied for delay in payment. Hdfc guy said that charges will be applied only on billed transactions and not on unbilled transactions. So trusting that person, i did 5000 rs payment by 2 days delay as part of feb month bill. But when i received march bill, i saw 6300 rs something financial charges which including both billed and unbilled transaction which is really not acceptable. When i call custoomer care, one lady said that person whom i spoke on 1st april left job. If i ask to check call recordings between me and that person, they saying only able charges mentioned in website. I want that recording to be listen and appropriate action to be taken again hdfc and that person for misguiding the people.
When i call everytime customer care (Manjula and anusha), they say its not possible to share recording to customer but atlease consumer court can ask hfdc and can be shared with court

Dear customer care,

Without any information bank has deducted inr 2508/- from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account holder name : naresh chand saini
Account number : [protected]
Customer id :[protected]

Transaction details :
Reference number : mir[protected]
Narration : si fail due to insuff bal 040419-mir[protected]
Deducted date : 12/04/2019
Amount : 236

Transaction details :
Reference number : mir[protected]
Narration : si fail due to insuff bal 040419-mir[protected]
Deducted date : 12/04/2019
Amount : 236

Transaction details :
Reference number : mir[protected]
Narration : [protected] net banking si medical bills[protected]
Deducted date : 12/04/2019
Amount : 2036

I am waiting for reply.

Unable to get OTP on my phone. Complaint has been registered to customer service executives many a times but this still hasn’t been fixed by HDFC. Pathetic service, Pathetic online banking service from HDFC.
Kindly resolve this issue as I am unable to log into my online banking.

Respected sir/ madam,

With profound respect we beg your kind attention to state that we are sujit kumar kar and pitam kar reside at a/10x/133, kalyani, nadia, westbengal. We have a bank account in your hdfc kalyani branch. Our bank account number is [protected] and consumer id number is 21449711, branch code: 320.

Sir on 08.12.2015 sujit kumar kar has done three neft/rtgc by pitam kar in favor of nandini das in her three separate accounts. The amount were rs: 175/-, rs: 3500/- and rs: 120/-. The updated passbook is showing that also. But its now very urgent to us to know her account numbers (3 account numbers) at which we have done neft/rtgc. It’s very crucial and important to us. We went to hdfc bank kalyani but they couldn’t help us.

Sir so here is our request please give us the three account numbers or any supported documents (Neft / rtgc) scan copy. It will be enough to us. Please help us. It’s very very serious to us. Pls provide me the asking details.

With anticipation and expecting early reply,

Yours faithfully,

Pitam kar

Sujit kumar kar.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 2999/- from my credit card number ending with 4727 without my concern on date:20/04/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2999/-

Oneassist relationship number : 1927332
Name :- thenneilhing haokip
Mobile no. :- [protected]
Credit card number ending :- 4727

Respected Sir/Ma'am,

I would like to bring to your notice that I got Jumbo LOAN from HDFC which was disbursed forcefully because I was not interested. You may please pull out my LOAN details and recordings using my mobile number [protected]. I was paying EMIs but due to some financial crisis my EMI bounced. I am receiving calls from HDFC daily since morning to late evening and I am requesting to give some time and I will pay. Collection team is harassing like anything. On top of that today I received a call from collection team (Hyderabad - Secretariat) agent name Mr. JUJUBI (HisDy.Manager Mr. Anand). I informed him that yesterday 26th April 2019 I spoke to Manager of collection team and I took time and his manager agreed. Mr. JUJUBI started threatening me and warning me that If I am not making payment immediately he will visit my home. He want to collect money from my family if not he will collect home appliances form my home forcefully and sell it in market to recover pending EMI. He spoke ### words about my family ladies/girls. He bursted like anything started talking about my religion that. His words are '' ALL MUSLIMS ARE FRAUD, STUPID, MUSLIMS ALWAYS CHEATS, KATTON PE BAITHNEY WALE TUM LOG, KUCH KAAM NAI KARTE AND PAISE KHATEY" He also said he will speak in this way only with all muslims and people like me as If he got this training from management. When he disconnected call, I called back. on same number and spoke with Mr. Anand (Dy. Manager) He said he will call back or he will arrange a call back from his superior but no and disconnected call without intimation. I called more than 20 times and requested to take a complaint but no one is ready to take complain and every call got disconnected. Finally they put my CALL ON rejection list I think so because of which I am unable to connect with them. I spoke with Mr. Haribala 5th Floor. Mr. Anand- 6th floor. I informed everyone that I am recording all calls please register complaint or transfer call but no one helped me. Even I informed them that I will file a police case or I will report it to Mr. Aditya Puri still no one bother to talk or understand my concern. I have all call recordings and I am going to publish on Consumer FORUM, Grahak Seva, Facebook, Twitter and all complaint FORUMs/Social media.

There is no agreement between HDFC and me which says that anyone can approach my family or I will be harassed for payments or disrespect my religion or talk ### about my family. No single term or statement according to agreement says that you (HDFC) can do all above things with me. No one has authorisation to approach my family or threat me or harass me or disrespect me, my family and my religion.

I request you to go back to all call recording and I want all call recording to be shared with me and If not you need to share all call recordings to Police and Court of law. I also have call recordings and I will be posting it on social media.

Regards
Mohammed Yaseen Ali
[protected]

[protected] i went to andhra bank atm at-bellaguntha, dist-Ganjam, state-odisha, pin-761119 withdraw of rs-10000/- and did all formalities but finally did not received amount from atm but rs-10000/-deducted from my account.

Hence please do something for my amount and
Credit to back in my account

Sankar gouda

A/c no-[protected]
Branch-Jharsuguda
Branch code - 763
Contact Person-[protected]

I had applied for hdfc life insurance online, and paid a premium of rs.6513, but the process was getting hectic, and i sent a mail requesting for withdrawal of application, and apply directly by visiting the local hdfc branch. I received a confirmation mail for application withdrawal but refund of the premium paid was only rs.1513. Inspite of my repeated request for refund, the replies i have been getting is that the policy is active and rs.5000 has been retained as premium for the policy, and now i have received mail that another rs.10000 is overdue as monthly premium.

Sir i am all ready cheques drop box on date 05.04.2019 but next day holiday for gudipawada and sunday now hdfc credit card department not send the cheques for clearing my cheques id cleare our bank 10.04.2019 now debited to our account 800+gst also add 1029 finance charges sir this very bad .

Hi i have applied for loan in hdfc bank but later they have rejected my application without knowing me the reason later when i applied in another company then i got to know that i have no cibil score due to which i am not able to take the loan from the bank however when i have reach to cibil. Info i got to know that bank has not sent my details to cibil department.

I have asked them to send my details to the cibil department but i have not received any response from anyone.

Also the executive from where i got call for loan (Madhu, durga) is stop picking up my calls.

Please help me.

I have applied a noc from your bank as my bike veh no as01w8094 was finance from centurian bank and i have cleared my loan. Earlier i have not found any interest for selling my bike but now i need to sale my bike for that reason i need noc when i approach to my dealer they had told me that hdfc acquire centurian bank and i have to go to hdfc bank. But when i visit to khanapara, guwahati retail asset branch their i met mr. Monidip phukan but he is not giving any positive feed back regarding noc and he said that he had sent mail to some named sweta kirla i think its about one month took time no response coming from their side. Even they told me that they will ring me but no call from their getting and when i approach to them they tell the same things again again.

Hi there,

I had booked a ticket from the air india website today - 02.04.2019 for a one way trip from trivandrum to chennai on 13th of may. I entered all the required details and proceeded to make the payment as prompted. After making the payment, (Amount was debited from my bank account) i got an error message saying the transaction was unsuccessful and to try again after sometime.

Please let me know by when i can expect a refund for the same as the ticket had not been booked.

Pfb the transaction details

Passenger names : vishnu vijayakumar & sarat s janardhanan
Date of transaction/booking: 02.04.2019
Amount : rs 5049.50/-
Mode of payment : debit/credit card payment
Bank account : hdfc
Transaction id as provided in the bank account statement:[protected]

Regards

My policy no. 00347637 matured on 22/3/2019.
As per advise on 24/9/2018, i have uploaded required document i. E pan card, aadhar card and cancelled cheque on 5/10/2018 to process my claim and i have received information regarding processing of my documents after six month i. E. On 11/3/2019. I have brought to the notice of hdfc life via tweeter on 26/3/2019 and repeatedly but i got reply that "we are working on your concern and share a update at the earliest". Since 26/3/2019, there is no update from hdfc life.

My complaint/grievance is
-there is no communication from hdfc life except advice to submit document, which i have submitted on 5/10/2018
-it takes six months for information that your documents has been processed on 11/3/2019.
-despite all the documents, my maturity claim was not settled.
- i have not received any communication regarding deficiency in my document or any reason for delay in settlement.

This has resulted in harassment, mental torture and financial loss to me. I hope my maturity claim will be settled and compensated for delay of more than 1

I am a hdfc credit card holder since 2017. One day i got a call from hdfc bank regarding one assist mobile insurance. I said that i am not intrested and even i dint use the credit card anymore. So that means there was no transaction available. Now i am getting a call that i dint repay an amount of 12000/-.
I even mailed them regarding this long before but they dint even replied to my mail. After a continuous call i said to reply me back on the mail i send but they denied to do that officially. Now suddenly they have send me a legal notice regarding this matter. Neither i said to activate not i have signed any paper on this matter. I need an urgent help on the same.

Please help me

I hold the credit card from hdfc due to unforeseen circumstances i had not paid the minimum payment for the month of april and now i am continuously receiving messages from hdfc that the pre closing my card and asking to me pay the total outstanding.

Dear customer, we regret to note that payments on your hdfc bank credit card ending xx1421 remain unpaid despite repeated reminders. We urge you to take prompt action towards repayment of your overdue payment of rs.6690.12 please ignore if you have already paid

Another message from number [protected]-

Hdfc cental team closing manager visiting your addres with closing letter for outstanding pan updating in rbi as defaulter/lien mark to avoid clear by 11am

Hdfc, your avoiding bank calls sending manager at register address towards preclosure letter be with documents. To avoid clear min due by 12pm as final closings.

Dear customer plenty reminders came across to you, but still we havent receive ur payment. Kindly confirm by 12pm to avoid preclosure-hdfc

The above are the day by day messages which is creating a mental stress.

I am ready to pay the total bill but i need time till 30 april 2019.
My number [protected]

Kindly cancel the application as not aware of this application. I belong to telangana and i received message from the bank with application number. When i tried to track online no record found and my cibil has been checked on 22 april. Please stop this process and take action against the person who has submitted the file. I am thankful to hdfc for sending details on my mobile otherwise i may not know the same.

I had taken a credit card on 13th july 2018 from hdfc with the limit for rs. 50, 000. The bank recovered rs. 40, 033 on 17th january 2019 from my hdfc salary account. When i spoke to them that i could pay back only the remaining rs. 10000, the agent was abusive. He threatened me of dire consequences if i did not pay the amount of rs. 29, 000. Despite repeated calls and letters to the bank, all have gone on deaf ears. I have been forced to approach this forum to state my plea as i am facing abusive calls every day from the collection agent - akash sharma - [protected].

I would like to resolve this issue at the earliest or else i would have to approach the authorities.

Stop calling me regarding the loans & credit card offers. I have not signed up for anything here. I dont know where have u got my information from and who has authorized you to call me.

I have visited the bank and told them to remove my personal information from your data base and without my permission do not call me or send me a message.

I have also called bank and told the same.

Hdfc bank informed me that they have removed my number from their calling list and going forward i will not get any calls from bank nor sms.

But i still get calls and random sms from the bank.

*stop it*

My fiance has been working in hdfc, despite of all the enormous pressure, there is no ethical code of conduct, his branch manager has no sense of employee respect, they work for 12hrs a day or more which is complete exploitation of employees. He leaves to work at 8 in the morning and leaves the office at 8p. M if not everyday moreover is being called to report during holidays allotted. If this is not violating of human rights and employee exploitation, i don't know what is.

I have purchased samsung galaxy s9+ with 6000 rs cashback amount. My all loan emi has been completed but i have not received any amount. Neither the poeple of store where from handset has been purchases are helping. Neither hdfc bank. I have several complaints on hdfc as well as twitter. But nothing happened. My wife has co-coordinating with your several employee but nobody is keen to help. So kindly treat this urgent and resolve my query.