HDFC Bank Complaints & Reviews

I'm pawan kumar and i'm using hdfc regalia first credit card. I took this card a couple of years back (Maybe 2-3). I contacted hdfc customer care in aug 2018 for some issue and at the end of the conversation i was told about an offer. I was told that if i activated any smart pay service (Automatic bill payment) with my card and used for at least 3 months then my card would become lifetime free card. I had activated that service for my mobile bill payment. Now i have been charged 1000 as annual fee and 180 gst against the promise made to me by one of their customer care executives.
I know that this is a chargeable card but as i was asked to activate smart pay with a promise of lifetime free then it should not have been charged or at least i should have been intimated that the offer/policy has changed.

श्रीमान जी, मैनें 2 महीने पहले hdfc bank mandi dabwali में kcc loan अप्लाई किया था। वहां के बैंक मैनेजर हमें बार बार घुमाते रहे और लोन के लिए रिश्वत की मांग की। जब हमने रिश्वत से मना किया तो हमारे से missbehave किया। और इस के बाद हमारा लोन नहीं किया। और अब जब हम अपने कागज वापिस मांग रहे हैं तो वो भी वापिस नहीं दे रहे और न हमसे मिल रहे और न फोन पर बात कर रहे और हमारे कागज भी वापिस नहीं कर रहे
श्रीमान जी बैंक मैनेजर हरविंदर सिंह ने हमें बहुत परेशान किया है

Myself hitesh kumar parmar, having hdfc credit card from last few year, regularly i pay my bill by deposit cash in near by hdfc branch,
Today on 19/4/2019, i got a call from mr. Rahul employee id no: 48103 and he ask me to pay the bill i simply said today is bank holiday due to good friday i will pay tomorrow by afternoon, but he refuse and said you have to pay today itself and started shouting and misbehaving.

I again request him that i will pay tomorrow but he did not stop and harassing me on phone.

As i am a old customer of hdfc credit card my request to you that kindly look into the matter and resolve it.

Thanking you,
Yours truly
Hitesh kumar parmar
+91 [protected]
New delhi

I have made irctc booking on 11th april of amount approx. 1605, but it got failed and my ticket was not booked, also its 8 days passed and i have not received refund to my credit card.
See the below irctc status. Kindly expedite the resolution.

Hdfc credit card
Transaction id: [protected]
Kanpur central (Cnb) new delhi (Ndls)
Transaction date: 11 apr 2019
Transaction amount: 1605.0
Payment status: pending from bank end
Failure reason: no response from bank

Name:- sahibey alam
[protected]

Hello there

I am a hdfc bank credit card holder. The bank has sent sms for payment against charges of one assist service of rs. 2492/- my credit card number ending with 9507. I am not interested about this service and don't want this membership any more. So cancel the membership.

Name: gauri pedgulkar
Hdfc credit card no. [protected]
Mobile no: [protected]

For the last few month some amount are debated from my saving a/c for the name of amb chrg incl gst for mar2019-mir[protected]amb. My, a/c no is [protected] name rani singh.
The main thing is that i maintained your minimum balance requirement i. E 6000. My email id is [protected]@gmail.com. My contact no [protected] apr 2019 inst-alert chg inc gst jan-mar2019-mir[protected] mir[protected] 18 apr 2019 17.70 6, 177.37
09 apr 2019 amb chrg incl gst for mar2019-mir[protected] mir[protected] 09 apr 2019 354.00 6, 195.07
06 apr 2019 pos 416021xxxxxx1254 binod nath pos debit [protected] 06 apr 2019 410.00 6, 549.07
01 apr 2019 credit interest capitalised 31 mar 2019 54.00 6, 959.07
06 mar 2019 amb chrg incl gst for feb2019-mir[protected] mir[protected] 06 mar 2019 354.00 6, 905.07
08 feb 2019 imps[protected]abhishek kumar singh-hdfc-xxxxxxx0881-moblt[protected] [protected] 08 feb 2019 3, 000.00 7, 259.07
05 feb 2019 pos 416021xxxxxx1254 reliancejio pos debit pf[protected] 05 feb 2019 98.00 4, 259.07
05 feb 2019 amb chrg incl gst for dec2018-mir[protected] mir[protected] 05 feb 2019 354.00 4, 357.07
05 feb 2019 amb chrg incl gst for jan2019-mir[protected] mir[protected] 05 feb 2019 354.00 4, 711.07
30 jan 2019 debit card annual fee-jan[protected]mir[protected] mir[protected] 30 jan 2019 236.00 5, 065.07
16 jan 2019 inst-alert chg inc gst oct-dec2018-mir[protected] mir[protected] 16 jan 2019 17.70 5, 301.07
01 jan 2019 credit interest capitalised 31 dec 2018 56.00 5, 318.77
26 dec 2018 debit card issuance fee 211218-mir[protected] mir[protected] 26 dec 2018 885.00 5, 262.77
05 dec 2018 amb chrg incl gst for nov2018-mir[protected] mir[protected] 05 dec 2018 354.00 6, 147.77
20 oct 2018 inst-alert chg inc gst jul-sep2018-mir[protected] mir[protected] 20 oct 2018 17.70 6, 501.77
30 sep 2018 credit interest capitalised 30 sep 2018 59.00 6, 519.47
28 sep 2018 debit card annual fee-sep[protected]mir[protected] mir[protected] 28 sep 2018 236.00 6, 460.47
23 jul 2018 inst-alert chg inc gst apr-jun2018-mir[protected] mir[protected] 23 jul 2018 17.70 6, 696.47
01 jul 2018 credit interest capitalised 30 jun 2018 58.00 6, 714.17
24 apr 2018 inst-alert chg inc gst jan-mar2018-mir[protected] mir[protected] 24 apr 2018 17.70 6, 656.17

I have purchase some merchandise from louis philippe and there was 10% cashback if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been 110 days. It’s been a long time and no one is paying attention to my complaint neither hdfc nor louis philippe. The cashback has not been credited in the account despite being more than 90 days

Every month hdfc bank is doing same with me.

I don't know what the hdfc bank is doing with my account this is third time when bank deducted 708 rupees twice (Total=1416) again this "amb chrg incl gst for mar2019-mir[protected]" i dont know why they are having problem with my account. I am totally fed up with this. I mantained minium balance also.

I want my money back. This is third time when bank deducted amount from my account without providing any information to me. This deduction is maid on 16Apr 2019. And my account number is [protected].
Ashok Chakravarthy Maladi
Acc no:- [[protected]]
Otherwise contact my mobile number any concerns
Thanks,
ASHOK
PH:-[protected].

At very first time hdfc guy told me that there is no hidden charges for credit card (Money back), and after 4 months, i come to know that charges of rs/- 590 is need to pay. Which is basically charge of this card for first year.
I have use this card for two times also and make the payment on time.

One of hdfc guy suggest me to use billpay & recharge option, so i do prepaid recharge through billpay & recharge option and has no effect.

I call customer service for 4 times & she told me that she was not getting me and cut the line.

After frustrated i pay 590 on time, but still (After 15 days) its showing 590 need to pay.

Credit card of other bank i never faced this type of situation.

Totally unfaithful

I applied under Amit Satvani, bhopal. Hdfc credila declined my application after final approval.
Since I haven't paid them origination fees as per their order they declined my case with any made up reason which doesn't even cause any protocol breach.
Heavily dissatisfied with services and support by HDFC credila.
I'm in the verge of visa interview and they do such things with their customers.
At time of application submission they tell things of great support but in actual are unsupportive.

This is for my car lan#55016660, On 19/03/2019 I visited your indira nagar branch, stood in queue for two hours and i paid 251137 from my hdfc bank against my loan as prepayment. It got deducted same day.

Later I see in amortization that though my prepayment deducted on 19/03 but they deducted from outstanding principal on 05/04/2019 (so late), also they deducted it after they applied interest of next month i.e. interest 7, 451, my interest would have been different if they had applied it after deducting the prepayment.

Some questions here:
1) When the money was deducted from my account on 19/03 why it was not put against my homeloan on same day, both are HDFC bank.
2) You earned interest on my money 251137 from 19/03 to 05/04, where it has gone? I want my interest back or put that money on same day against my loan.
3) Why the interest of next month applied before applying prepayment, this way I ended up paying more interest. I would have got benefit of more than 2000 rs if you had applied interest after the prepayment.
4) You were unprofessional and cheated customer, kept money with you earned interest on it and customer ended up losing interest, paying more interest on loan and having more outstanding principal.
5) My outstanding principal would have been different if you had not cheated and I would have got more interest saving.

Seriously get your bank official to work on it. People from your side call me, they understand the problem too but they do not work on it. They also sent me amoritization but it is same. Dont make me FOOL.

i also raised online complain but no one really cares, they closed the case sending me same amoritization which was available online too. (5-APR - request reference # 9302559)

I'm going to further send it your nodal office and higher office for escalation.

ALSO YOU HAVE ONLY ONE BRANCH IN BANGALORE I.E. INDIRA NAGAR FOR CATERING ISSUES RELATED WITH LOAN, I WAS IN QUEUE FOR MORE THAN TWO HOURS. WHEREAS EVERY HDFC BRANCH DISBURSE LOAN, WHY YOU HAVE LESS BOOTHS TO ENTERTAIN THEIR PROBLEMS. YOU HAVE PATHETIC SERVICE AND ONLY INTERESTED IN MAKING MONEY AND CHEATING PEOPLE.

Thanks
Tittle Joseph
98...74

Hi,

If hdfc life not able to sale policy. Why they outsource agent & agent they call customer and tell they provide lots of fake offer. Behalf of fake offer they sell your product & you incur age that. Every 10 to 15 days i received same calls they offer if you buy hdfc life policy we are provide health insurance + bones + pension + 20% cash back. You are run this entire market in you senior staff & they get big amount of commission. Yours thinking is c (Customer)= c (Chutiya) katoo. That all.
If customer complains against fake agents you are protect that & you don't take any action.

Thanks
Sunil kumar gupta

I have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my name/contact number/address details. I did that.

Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquirer about the status. They simply said my application is declined, when i see the mail executive applied for "international credit card" instead of "reward credit card".
This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

I am highly disappointed with hdfc bank service and customer care support.

This has been a very weird experience with hdfc ltd that i have submitted post dated cheques for my home loan and they are bounced stating that drawer's signature mismatched. With the same sort of signature my cheques are passed last month by hdfc itself. My query is very simple. Why such thing is happening? Either all the cheques should reject or all should pass. What or who decides to pass or reject the cheque?
I have reported it long days back but i am not getting any feedback from your helpdesk. Hdfc is just bluffing the customers with very poor services. It is killing my official hours unnecessarily. Overall i need to take extra stress for this # created by hdfc. I have amount in my account. Why this cannot be done seemlessly without any hazzles?
Last emi i paid somehow by link in which in need to pay extra amount for which i am not responsible at all. I need that refund from hdfc at any cost and request to streamline my upcoming transactions whether it is cheque based or automatic debit.

Hdfc bank charging me late due or late payment charges even having amount in my andra bank account, i contacted bank employee and manager in mobile also they said this is ecs problem we can't do anything n u have pay the late payment charges also other wise your cibil score will be effected, i contacted 3 or 4 employes of hdfc but no one suggested me how to slove my problem. I already have money in my account then why should i pay the late payment charges n who is responsible for this, i hope u will help me to slove this ecs problem tq

Dear sir i'm anurag manoj sharma my hdfc account is a salary account, i sent a cheque request through online request and there was a cheque book sent to me at my address, but not received because it was a office address and i contacted the courier multiple time also i provided them the time to deliver but they failed, i made a req again and they made the same mistake.

I was asked to collect from the branch, i asked the courier guy where it is delivered to, he said it is returned to hdfc bank now after 2-3 weeks when there was no help from anyone i got a massage rs.237/- debited for cheque stop. Kindly let me know how it was my fault when the bank and the courier person failed to delivered the cheque

Kindly help

My policy no. Is 20703900. I have been cheated by this below broker. I have submitted all proofs regarding this on [protected]@hdfclife.com. But no action has been taken.

Policy serving brach code/address
Metis marketing services pvt ltd, address :2nd floor gn 4 shivaji enclave rajouri garden... New delhi delhi, code : 00737501, license no :ca0205

Hi team, i did purchase the vivo v9 youth on emi on 08/08/2018 & the hdfc agent charged me 2000 rs in cash for the file processing & to process the request asap.
I did purchase it from anant electricals.
I am making the regular payment of my emi on my mobile phone.
Now after checking the details of my receipt there is no amount of 2000rs mentioned on it.
Kindly request to please check & return my hard earned money asap or else kindly tell me where i can lodge the complaint regarding the same.
Hope to hear soon on this complaint.

Hi,
I have requested for the two wheeler loan from you bank. After loan process, due to some personal reason i am not going to avail this. But there is a monthly emi of rupees 1898/ is being added to my hdfc account as loan account. I have not taken the vehicle from the vendor and not submitted any documents.

Please find my loan account no which got cancelled from hdfc. Loan account no : 6284761 name : sashmita behera mobile no : +91-[[protected]] customer id : 43309599

Kindy request you to send me the cancellation letter to my mail id : sashmita. [protected]@gmail.com which is registered at my hdfc bank account profile.
Regards,
Sashmita behera

I had requested the hdfc bank, candolim to open an nri for my cousin from london, in the month of june 2018. The bank manager deputed someone from the branch who explained to us the nre and nro account. The purpose for the account was made known to the employee of the bank who then advised us to open an nro account. The forms were signed and my cousin went abroad. After 3 months, i realized that i was not given the passbook which i subsequently got after several reminders.
On the 8th of march, i handed over two cheques to be credited to the said account. My cousin, meanwhile received an email from the bank which mentioned only the initial amount deposited. It put me into a very awkward situation. I asked the bank for an explanation it was only on the 4th april that i was informed that the two cheques could not be credited to the said account since the account that was an nre one and not nro which was requested for by us. This has caused me a lot of stress. Not to mention that the cheques could lapse. I have requested the bank to convert the said account from nre to nro with a request from my cousin from his registered email. Why should we be penalized for the mistake of the bank.
The bank wants my cousin to fill the form online scan documents and courier it to the bank which is confusing for him as he is not familiar with terminology here. Besides who will bear the cost of the courier from london?