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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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HDFC Bank reviews & complaints page 724

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R
rmyadav
from Mumbai, Maharashtra
Jun 18, 2019
Resolved
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Resolved

Address: 227817

On 12th june 2019 an unauthorized transaction done with my regalia credit card rs. 15000/- i have complaint to customer care but problem not resolve till now. Now unbilled amount is displayed in the statement. Please resolve my problem and and refund the amount in my credit card account. i have many time time to customer care they block my old card and sent new card but deducted amount not refunded till now.
Jul 25, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance
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    S
    Sucheta Sumit Kaushik
    from Delhi, Delhi
    Jun 18, 2019
    Resolved
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    Resolved

    Address: 2243/175, Tri Nagar, Ganesh Pura-B,, Delhi, New Delhi, Delhi, 110035

    Yesterday morning an HDFC employee called me for payment of credit card. I respectfully said that the payment will be delayed, give me a time up to 20th June, 2019 and pay asap. He did not listen to me continuously shouting on me and threatening me. I cut the call and he continuously call me again and again i pick the call and tell him to do not call me tell another executive to call me and talk to me he did not listen me and call me again and again. I will message him to if you call me i will file the FIR against you. Today he is call me in the morning and treat me that i am going to your house.

    Bank has clear my view that bank has to right to going my house without my permission and knowledge. If this person is harm my little daughter and my mother so what can i do.

    I am going to file an FIR against this person. I don't his name but i have a phone number [protected].
    Jul 21, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 18, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please share your the last four digits of your Card No., along with the registered mobile number & email ID, along with the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Manoj
    HDFC Bank Customer Assistance
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      Nishikant Vaity
      from Mumbai, Maharashtra
      Jun 18, 2019
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      Address: Thane, Maharashtra, 400601

      Hi,
      I received this msg on 18 June 2019 from HDFC Bank.

      Dear Customer Mandate reference no: HDFC[protected] issued to BSE Limited with value Rs. 5 lac and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.
      I have not done such transaction. Kindly help
      Thanks and Regards
      Nishikant vaity
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Anuj Das
        from Kolkata, West Bengal
        Jun 17, 2019
        Resolved
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        Resolved

        Address: Howrah, West Bengal, 711101

        Ad hoc statement charge ₹118 have been deducted on 13 June 2019 from my hdfc salary account without any information. How can bank deduct money without any acknowledgement

        So i need clarification from bank or reverse my ₹118 to my account.
        Ref no. MIR[protected]
        Narration - adhoc stmt chgs incl gst 020619-MIR[protected]
        Value date 13 Jun 2019
        Jun 26, 2019
        Complaint marked as Resolved 
        Today HDFC Bank reverse Rs. 118 to my account.
        Jun 19, 2019
        Updated by Anuj Das
        Till now no clarification from bank or reverse my ₹118 to my account.
        Jun 26, 2019
        Updated by Anuj Das
        Today HDFC Bank reverse my Rs. 118 to my account.
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          Y
          Yashasvi Mudgal
          from Mumbai, Maharashtra
          Jun 17, 2019
          Resolved
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          Resolved

          Address: Hno 398 pc ashok vihar delhi, New Delhi, Delhi, 110052

          Dear HDFC,

          I was using HDFC credit card since 2014 and in 2018 I gave my Outstanding dues to HDFC collection boy but amount was not submitted.
          Latter on again I paid outstanding amount as discussed with HDFC executive and now it shows settlement in cibil.

          Its request to remove setlement from.my cibil. I tried to cordinate with branch but no.one responding
          Jul 18, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 17, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Manoj
          HDFC Bank Customer Assistance
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            V
            Vaibhavarora
            from Thiruvananthapuram, Kerala
            Jun 17, 2019
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            Address: Pune, Maharashtra

            I took one policy from HDFC named HDfC life click 2 protect 3D.
            While taking the policy the executive confirmed that I can attach my policy to already taken loan from HDFC .
            However, after making the payment they are denying that now I cannot attach the policy to loan.

            This is so pathetic and even the customer care is not helping to resolve the issue.
            HDFC Life customer support has been notified about the posted complaint.
            MY CODE IS 0002689 My Name is Dhaval Desai i have two tds and commission quary of rs10000 and 14000 dates 10 and 11 October which is not credited in my linK account but ids is credited in my 26AS FORMS
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              P
              PratikBhosale
              Jun 17, 2019
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              Address: 411047

              I've taken Hdfc life credit protect plus for my home loan with HDFC ltd.

              I've written to [protected]@hdfclife.com about not receiving any policy documents for my home loan insurance. Only information that I have is payment advise from HDFC ltd which has policy number as 444255.

              Please share policy details and also advise procedure to surrender it.
              HDFC Life customer support has been notified about the posted complaint.
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                S
                sanaull
                from Mumbai, Maharashtra
                Jun 17, 2019
                Resolved
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                Resolved

                Address: GOKHIWARE VASAI EAST, Thane, Maharashtra, 401209

                Dear HDFC

                Please note that i applied for HDFC Credit Card and got Reference No : [protected]W1 I got NO VERIFICATION CALL FOR CREDIT CARD BUT CALL ONLY FOR HOME VERIFICATION AFTER 3-5 DAYS ONE SMS RECEIVED FROM HDFC BANK "WE HAVE COMPLETE PROCESSING YOUR HDFCBANK CREDIT CARD APP"

                Today got checked in HDFC Link showing track your card application. Found the reason as follows.

                Application Reference Number :[protected]W1
                Status
                DISAPPROVED
                Remarks
                DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY
                Jul 18, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 17, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your Card Application No., along with the registered mobile number & email ID to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
                Jun 19, 2019
                Updated by sanaull
                Application no is :[protected]W1 and my mobile no [protected]
                iam hdfc account holder my loan is 2 complete no any bounce why disapproved my application
                cibil is good
                Jun 20, 2019
                Updated by sanaull
                no reply your saide
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                  A
                  AllwinJoseph
                  from Mumbai, Maharashtra
                  Jun 17, 2019
                  Resolved
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                  Resolved

                  Address: Thane, Maharashtra, 421201

                  TO WHOM IT MAY CONCERN..

                  I am Allwin Joseph from mumbai holding a salary account with customer number[protected] with APMC branch.
                  After i left my previous company the salary was credited to some other account so this salary account with hdfc got converted to savings account with a minimum balance of rs 10000.
                  They started levying a charge of 700 something every month and now it has become Rs -8455 .Such a huge amount seriously who will pay all this amount i mean it will be like paying a big chunk out of your salary for some stupid rules made by this stupid bank.
                  I am a hard working individual with an average salary i cannot pay this amount, I tried to raise complaint via customer care but those stupid persons are not even accepting my request and simply putting my phone on hold for 20 mins for without my permission so that i just walk away and wont disturb there precious time .Seriously who treats there customer like [censored]. They dont even have the basic manners all they know is to cheat and steal money from normal people using the punchline axis bank does that so we are allowed to do that what the ### is this seriusly i am not paying a single penny and i want to close this stupid amount.

                  please kindly look into this otherwise they will turn this 8k into 1 lac...
                  mobile number - [protected]
                  email- [protected]@gmail.com
                  Nov 24, 2020
                  Complaint marked as Resolved 
                  all the charges were waived off and i got a proper resolution
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 18, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We understand that our branch official Mr. Niranjan Wagh has contacted you and addressed your query. For further assistance, you may contact him on [protected].

                  -Manoj
                  HDFC Bank Customer Assistance
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                    R
                    from Shimla, Himachal Pradesh
                    Jun 17, 2019
                    Resolved
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                    Resolved

                    Address: Moti bazar mandi, opposite bank of india ATM,, Mandi, Himachal Pradesh, 175001

                    As I'm facing problem with EDC MACHINE. It's been 2-3 weeks I have called up near by bank to solve my problem but HDFC staff is very bad in such things. They just make excuses very time. I want that take action against them so they will not do it from next time. Why we use such facility if they don't corporate with customer. My work is not going properly whenever we call up HDFC staff every time they said we will come but no one come till now. Please resolve it. This complaint is from Chandigarh university admission office mandi.
                    Jul 18, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 17, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer ID, issue details, TID number, account number, complete address where the machine is located and your registered contact details. Mention this reference Id TTU[protected] in the subject line. The concerned department will assist you.

                    -Anay
                    HDFC Bank Customer Assistance
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                      S
                      sureshkc2000
                      from Delhi, Delhi
                      Jun 17, 2019
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                      Address: BHOPURA-LONI ROAD, GHAZIABAD, UP, 201005

                      I have taken a Two Wheeler Loan from HDFC Bank, account no 55093737, and UCIC[protected]. I have foreclosure my loan on 31 October 2018 through HDFC Bank cheque no. 00006. amount Rs 46000/-. I have not rercieved NOC till date. Now I have changed my Residence ADDRESS, X-708, TOWER -X, OXY HOMEZ, LONI-BHOPURA ROAD, GHAZIABAD, UP. Please sen a copy through my email, [protected]@gmail.com.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        raks_123
                        Jun 17, 2019
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                        I am writing this to HDFC bank With great dissatisfaction. I needed personal loan of 8 lahks and check my eligibility multiple times with your executives. Only after that said, I have the eligibility, I started with the process. I needed the funding very urgently (latest by end of this week). They agreed on it based on eligibility check. Today morning I received a text message stating loan of only 3, 86, 000 have been approved. This is just annoying. Being a reputed Bank, this is not the way you should be wasting ones' time and cheating by providing wrong assurance. Based on multiple discussions for eligibility criteria, applied for the load else I would have gone for other Financial institutions. I would like this to be escalated mainly because of 1. Wasting my time, as I needed the amount very urgently.
                        2. Providing false assurance and misleading .

                        This leads me to a very difficult situation, as I needed the amount for my admission by end of this week.

                        I strongly condemn this and would need a clarification for misguiding me and making a wrong impact on my career.
                        I would request, not to do the same mistake with others as it is very important to be transparent and ethical.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          Monster ami
                          from Noida, Uttar Pradesh
                          Jun 16, 2019
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                          Hi,
                          HDFC Bank Agent call me and offered me to apply for credit card. I applied for credit card on 11may 2019 and got reference number after 1 month I got message that "We have completed processing your HDFCBank CreditCard 1*************" but today I have check with reference number then status "disapproved".
                          Why this will happened to me . Firstly your employees calls customer to apply for credit card .then customer apply it will rejected by bank Agent. And again and again call to customer to apply for credit card.
                          If customer is not eligible Then why you are call for the all the nonence thing.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            Realrajat
                            from Noida, Uttar Pradesh
                            Jun 16, 2019
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                            Address: Chennai, Karauli, Rajasthan, 322241

                            Hi,
                            I have been waiting for my HDFC Debit card which was dispatched on 11th june 2019, the air bill no. AWB [[protected]] BUT HAVN'T RECIEVED IT YET. IM TRYING TO CALL ON CUSTMOER CARE NUMBER BUT ITS ALWAYS ANSWERING MACHINE. VERY BAD AND IRRESPONSIBLE SERVICE.
                            Please let me know about my Debit card, i have given my mobile no also.

                            thanking you
                            Rajat sharma
                            HDFC Bank customer support has been notified about the posted complaint.
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                              C
                              Chandelshu
                              from Hosur, Tamil Nadu
                              Jun 16, 2019
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560102

                              I have received a message on my BAnk registered no. from HDFC bank "Alert Rs.999.00 spent via credit card no. at amazon1258399 on[protected]:14:06:56 without pin/otp.How can a transaction be done without taking any authorization why PIN/OTP option is there if there's no requirement of doing this.
                              I want my money back as its a fraud transaction. Please help me out.
                              Jul 18, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 16, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your complete concern, the last four digits of the credit card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Dear

                              i was working with HDFC Bank Ltd
                              i have resigned from my service long ago
                              i need to withdraw my PF money
                              kindly help me by providing PF details as i lost them due to my PC crash.
                              my name
                              Shakir Hussain
                              employee ID: S8428
                              date of joining: 18/04/2006
                              HDFC bank current account welcome kit not received but account open date 14/05/19 please send me welcome kit (debit card, check book, etc)
                              I am Rahul, my credit card expired on the month of January, when i am talking to customer care, they are telling they have send my credit card through courier to my address . But till date my credit card not received., its very unfortunate, experiencing these kind of things from HDFC bank.Email - [protected]@gmail.com
                              I have already 3 banks credit card than why my application decline give me proper reasons ..first of a ur process is very slow. ur excucative is not proper work please any how give me resaon. my application no is 19E[protected]W1
                              Pl. outstending stetatment of my P.L.A/c no[protected] By EMail.
                              [protected]@gmail.com

                              D.R.Mali
                              I'm Deepak Kumar Das from Odisha, I'm sorry to say that on 30th May 2019 hdfc Bank account deduct rs 118/- from my account.
                              So I want to solve my problem, & refund my money as soon as possible and I'll be obliged
                              Its regarding payment of dues. I have received a credit but the same has not been adjusted . But m getting numerous calls for making the payment. Its just an harassment. Have sent mails n made complaints but no response from them. I will approach ombudsman if this matter is not cleared . Fed up of this hfdc credit card. Very unprofessional.
                              Dear Sir/Madam
                              i have forgot my Credit Card PIN...so please send me credit card PIN on my registered mobile no or email address.
                              Request you to kindly do the needfull

                              Thank You
                              My Customer id 40933263
                              my account is blocked any without information am using this account as a salary account please re solve As much as possible please.
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                                K
                                k3239
                                from Karnal, Haryana
                                Jun 16, 2019
                                Resolved
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                                Resolved

                                I had booked a train ticket on 14th of june and i cancelled it same day. Then i got message that an amount of 2630 will be refunded. Next day i got message of hdfc bank that amount has been refunded but when i checked my account balance and statement then there was no such transaction /refund. It is requested you to please update status of statement and refund my amount.
                                Jul 9, 2019
                                Complaint marked as Resolved 
                                resolved
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 18, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We note that the said transaction has been reversed to your account on June 17, 2019. Please login to your account to verify the same.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  Rajivbarmi1995
                                  from Mumbai, Maharashtra
                                  Jun 16, 2019
                                  Resolved
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                                  Resolved

                                  Hello my name is Deepak Pandey. I'm from ludhiana. My father buy a policy from hdfc life from hdfc bank last year with policy number 20436985 on the name of Shesh Nath Pandey. The plan is HDFC SL Progrowth flexi. On 27th april my father has been expire. I'm applying for the death claim on last month. The sum insured written on the policy is rs-2, 10, 000/- but i receiced only Rs-26, 240/-
                                  This is how companies foolish the people's. I also attached policy front page in attachment. Please resolve my claim issue as soon as possible.

                                  Thanks & Regards
                                  Deepak pandey
                                  Contact - [protected]
                                  [protected]@gmail.com
                                  Jul 19, 2019
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 18, 2019
                                  HDFC Life Customer Care's response
                                  Hi, if beneficiary have any unresolved concern with respect to HDFC Life policy, kindly inform to the beneficiary that write to us at [protected]@hdfclife.com to have the same look into and addressed.
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                                    Dd1987
                                    from Mumbai, Maharashtra
                                    Jun 16, 2019
                                    Resolved
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                                    Resolved

                                    Address: 141120

                                    Hello my name is Deepak Pandey. I'm from ludhiana. My father buy a policy from hdfc life from hdfc bank last year with policy number 20436985 on the name of Shesh Nath Pandey. The plan is HDFC SL Progrowth flexi. On 27th april my father has been expire. I'm applying for the death claim on last month. The sum insured written on the policy is rs-2, 10, 000/- but i receiced only Rs-26, 239/-
                                    This is how companies foolish the people's. I also attached policy front page in attachment. Please resolve my claim issue as soon as possible.

                                    Thanks & Regards
                                    Deepak pandey
                                    Contact - [protected]
                                    [protected]@gmail.com
                                    Jun 16, 2019
                                    Complaint marked as Resolved 
                                    Policy number-20436985
                                    HDFC Life customer support has been notified about the posted complaint.
                                    Jun 16, 2019
                                    Updated by Dd1987
                                    please resolve my complaint as soon as possible.
                                    Verified Support
                                    Jun 18, 2019
                                    HDFC Life Customer Care's response
                                    Hi, if beneficiary have any unresolved concern with respect to HDFC Life policy, kindly inform to the beneficiary that write to us at [protected]@hdfclife.com to have the same look into and addressed.
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                                      arun_rathore
                                      from Mohali, Punjab
                                      Jun 16, 2019
                                      Resolved
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                                      Resolved

                                      Address: 283111

                                      On 31 May, 7430.66 Rs got debited from my account showing unauthorized transaction in mini statement. After trying for contacting customer care they didn't have any answer. I also asked the home branch for this unauthorized transaction but they also don't have any answer and kept saying wait for some time. It's already been 15 days and I haven't got the answer. Please resolve this problem asap.
                                      Jul 17, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 16, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, Transaction details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. -Anay

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Sir.,
                                      I beg to say that i am udit singh please send me my noc. Requirement for another bank. Please available as soon as?
                                      My mob no- [protected].
                                      Name- Udit Singh
                                      My hdfc band account has been blocked no any information ... So plz help me i cant visit in branch
                                      Hello
                                      I owned a credit card about 3 years ago and about a year ago I settled the card. I am trying to call the number [protected] since days and I can get anyone online.
                                      My customer id 34434000
                                      I need to get this sorted. Please help me
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                                        Suresh01Rawat
                                        from New Delhi, Delhi
                                        Jun 16, 2019
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                                        Address: Udham Singh Nagar, Uttarakhand, 244713

                                        I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 6013 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                                        OneAssist Relationship Number : 2070972
                                        Name :- Arti Devi
                                        Credit Card Number Ending :- 6013
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Please provide the reason of credit card decline. i am interested card. APPLICATION NO.- 19E[protected]E8
                                        On June 4, 2019, while adding beneficiary from netbanking account, though the wait time was more than 15-20 mins, did not get the otp password to my registered mobile number to the account.
                                        Dear Arti,

                                        Greetings from OneAssist!!!

                                        We are sorry to see you go.

                                        We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

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                                        Sir from my account there are many deduction occur only in day of 147.50 four times a day
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