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I purchased my new car maruti suzuki ciaz in the month of february this year. I was charged rs. 600 and was installed a hdfc fastag for which rs. 200 were credited in my fastag account.

The first time i visited a toll plaza the card was shown as blacklisted. I contacted nhai customer care and i was told my fastag was not active. I then called hdfc fastag customer care and i was told that i need to maintain a minimum balance of rs. 200 and therefore it is showing blacklisted. I topped up my account with rs. 2000 but again the fastag was showing black listed.

I again called hdfc customer care and i was told since my car bears a temporary registration number it is showing blacklisted. After receiving the registration certificate from the authorities i requested for updating the same against my fastag account. I was then assured that i will not face the problem again. But day before yesterday when i was travelling to delhi from chandigarh the fastag was shown as blacklisted.

I called hdfc fast tag customer care many times, still no resolution, they just ask me to call 1033 and those guys says authority to black list with issuer bank. Nobody is taking the owner ship of getting this resolved, every one is passing the ball to other court. I am fed up with the pathetic attitude of hdfc bank regarding this issue and want my refund of rs. 600 + 2000 back.

Jun 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

HDFC Bank Customer Care's response Dear Customer,

As per our records, your fastag is active. Please contact our fastag customer care on[protected] for further assistance.

-Nadia
Customer Assistance.

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Address: No 19/7A, Voc Nagar,5th street,kongu main road,Tirupur., Tirupur, Tamil Nadu, 641601

Ear sir/ma'am,

This is m. Kanagaraju hdfc credit cards holder, i wont be able to pay the outstanding amount of rs. 49072 as i was not aware about the interest rates & all.

Kindly help me out with the final settlement on my credit card debt.

Please find below card details.

Name: m. Kanagaraju
Card no: [[protected]]
Dob: 10/06/1987

Thanks, regards,
M. Kanagaraju
[[protected]]

Jul 23, 2019

Complaint marked as Resolved

Account/Customer ID: 35837697 Registered Contact Details/Email ID: [email protected] Credit Card Number: 5459648805951622 Mobil number : 9843126305 Ear sir/ma'am, This is m. Kanagaraju hdfc credit cards holder, i wont be able to pay the outstanding amount of rs. 46757 as i was not aware about the interest rates & all. Kindly help me out with the final settlement on my credit card debt. Please find below card details. Name: m. Kanagaraju Card no: [5459648805951622] Dob: 10/06/1987 Thanks, regards, M. Kanagaraju [5459648805951622]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to contact our Debt Management officers at[protected] with regard to your credit card outstanding or settlement or for any further clarifications.

-Nadia
HDFC Bank Customer Assistance

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This is my card no. [protected] as i have cleared all the payments with # late payments so do it quickly i am totally tired of this its 6th time that i have requested for
Name akash
My contact no. [protected]
Email id [protected]@gmail.com
Dob 06/02/1995
Mother name sunita devi if still you need any information call on this no [protected]...

Jun 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 4 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

-Zubin
HDFC Bank Customer Assistance

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Address: Kanjurmarg East, Mumbai City, Maharashtra

I had put down my resignation at hdfc securities on 2 jan 2019 and served the entire 2 month notice period and i got relieved on 2 mar 2019. Inspite of this hdfc securities has debited a notice recovery amount from my net payable. On what grounds have they done this? I had requested for an early relieving date but the hr was so adamant on not accepting the plea and now they have debited a notice recovery amount from my net payable. Is this you treat an employee who has given 3.5 years of his youthful years to your firm.

Aug 20, 2019

Complaint marked as Resolved

No steps have been taken, you guys ain't helping either

HDFC Securities customer support has been notified about the posted complaint.

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Address: Jhajjar, Haryana

I have mailed many times but no resolution provided to me even i have paid whole amount with late payments so i also requested to close my credit card and provide me the noc but they saying mail us from your registered email id but from the beginning you guys registered the wrong email id an alphabet correction made that email id wrong but you are taking it so easy and main thing i never received a single statement on my email still i paid all amount and now i am asking for a noc or removing the settlement flag from my cibil then no any response they giving. These are my information
Name akash
Email id [protected]@gmail.com
Contact no [protected]
Credit card no [protected]
Mother name sunita devi

Request i want to close this card forever and requesting you to remove the settlement flag from my cibil because its been 45days that i have paid your whole amount and now please stop annoying and please send the noc on this mail id [protected]@gmail.com

Thanks
Akash

Jun 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

-Nadia
HDFC Bank Customer Assistance

May 05, 2019

Updated by ak27 lets see what happens

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My hdfc fastag application number is hfr043127 dated 03/04/2018.
I have received the fastag through post but still have not received any wallet id number or welcome email from hdfc.
How can i recharge and activate my fastag account without the wallet id or login details. Please respond i am hdfc customer from past 6 years now. The toll free number is always not reachable. Please help.

Jun 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2019

HDFC Bank Customer Care's response Dear Customer,

You may contact on[protected] or write to fastag.[protected]@insolutionsglobal.com to know the wallet details.

-Nadia
Customer Assistance.

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Address: 1A 608, PMGP MHADA COLONY, DHARAVI DEPOT ROAD, Mumbai City, Maharashtra, 400017

I applied for a hdfc personal loan as i was in an urgent need of a loan by calling phone banking and registering a request for a callback. After 2 days i got a call from hdfc from mumbai loan dept (Phone no [protected]) and she confirmed my address, income, and many things etc and told me i am eligible for a personal loan and submitted all my documents to a marketing name of ravi and then within 1 day i recieved a message on my cell that congratulations!! Your personal loan application is accepted, then in the next 1 week all kind of verifications were done i. E office verification, residence and also on phone. Then when i didnt get any reply i called loan dept and they told me it's rejected because no reason. So guys please please do not ever trust hdfc executive words. They are cheaters!!!

Thanks and regards

Sanjay neretty
Cell no. [protected]

Jun 4, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Respected sir i have an salary account in your bank. I am a govt. Employee. It's about now about three months a i have applied for a debit card. The card is issued by ur head office at hdfc dehra branch in himachal pradesh on my name. Yet this debit card is not issued to me. I have visited branch two times they said they have sent this card on my address by registered letter. The card number is 5129xxxxxxxx5179. It's long time i have not received that card. This is active. I think they r doing this to harras me. Please do this. This is related to my salary account. I am now going to change my salary account to another bank at sbi. Please give me permission online. Thi is ur behaviour to a govt employee. Disgusting.

HDFC Bank customer support has been notified about the posted complaint.

May 04, 2019

Updated by Puneet Rajan Mandal consumer complaints logo
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BanksHDFC Bank about debit card
Hdfc Bank — about debit card

1 Review
India
Puneet Rajan Mandal on May 4, 2019
Mark as Resolved
Account/Customer ID: [protected]
Registered Contact Details/Email ID: [protected]@gmail.com
Credit Card Number: 5129XXXXXXXX5179. Complete number i don't have

Respected sir I have an salary Account in your bank. I am a govt.employee. it's about now about three months a i have applied for a debit card .the card is issued by ur head office at HDFC Dehra branch in Himachal Pradesh on my name .yet this debit card is not issued to me .i have visited branch two times they said they have sent this card on my address by registered letter .the card number is 5129XXXXXXXX5179. It's long time i have not received that card .this is active .i think they r doing this to harras me.please do this .this is related to my salary account. I am now going to change my salary account to another bank at SBI .Please give me permission online.thi is ur behaviour to a govt employee. Disgusting.

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Address: chandausi, Sambhal, Uttar Pradesh, 244412

Dear sir,
I am paras and my issue is a transaction was failed while booking reliance jio phone but payment was debited through bhim upi, and received a debited balance msg at my no (Rs 399.00 debited from a/c *4295 on 03-05-19 to vpa reliancejioinfocomm. [protected]@hdfcbank (Upi ref no[protected]. Not you? Call on [protected] to report)

Transaction id was given on screen,
Transaction id:[protected]
But message was not came to mobile no [protected] from reliance jio
So kindly solve my problem sir
Thanking you sir

Regards
Paras
Mob. No. [protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: ARRANYESHWAR ROAD, Pune, Maharashtra, 411009

My name is sanjai kulkarni pune

My account is with sahakar nagar branch. My customer id is 9933069.

I am using reward debit card bearing no 4059 xxxx xxxx 3731.

The bank has credited 792.5 reward points on my account. This has been done in first week of april. I do not the basis of same. I understand that they take 90 + days from the end of calendar month in which the qualified transaction has been done. I assume that the transaction done till december end has been considered for reward point calculations.

I have purchased the air tickets in their smart buy compare and fly scheme in january worth 10k +. The promised cashback was 10%. I was expecting the credit of the same by beginning of may. But there is no such credit done till this date.

Time and often i am buying fuel from bpcl pumps whose swipe machines are from hdfc. I get promptly the 0.75% credit within 48 hours. I am happy about it. The promise is to the tune of 5% cash back.

If bank takes the note if they, my request is to let me know

1) email id where i can take up the issue on month to month basis.

2) standard rules to derive the reward points and rules to credit it my accounts.

Thanking you.

Sanjai kulkarni

Jun 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly find below details of Rewards Point Programme: - 5% savings on your everyday spend on partner merchants. Enjoy up to 2000* Reward points per month. - Shop with big brands across categories like Grocery, Fuel, Railways, Online & Pharmacy to earn your monthly reward points - Grocery - Big Bazaar - Fuel - BPCL (on HDFC Bank terminals) - Online Shopping – Snapdeal - PayZapp – All Payments, One App, One Click. - Railway – IRCTC (www.irctc.co.in) - Pharmacy - Apollo Pharmacy - Online - Smart Buy- One Stop Shop for all your needs https://bit.ly/2Jjq0oj To receive Reward Points the minimum transaction amount should be greater than Rs. 100 Kindly refer following URL for more details https://bit.ly/26qWmRO.

-Nadia
HDFC Bank Customer Assistance

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Address: Pushpa Niwas, Laxman Nagar, Bandrekarwadi, Jogeshwari East, Mumbai City, Maharashtra, 400060

District, maharashtra, india roshan brid on may 3, 2019 submit a complaint cancellation of one assist membership i am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3533 without my concern on date:29/04/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number :
Name :- roshan atmaram brid
Mobile no. :- [protected]
Credit card number ending :- 2602

HDFC Bank customer support has been notified about the posted complaint.

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Address: Richmond Road, 560008

I am struggling to get the below issue attended:

Details:
Registered mobile number: [protected] and customer id:[protected]

Hello,

Good evening!!!

As i have sold my car ka01 ml 6587 which had the subject hdfc bank fast tag, i would like to surrender and stop my subject fast tag account.

Request you to kindly close the account with immediate effect and return back my balance amount.

Please acknowledge the receipt of this mail and action thereof.

My address for correspondence:
Pramod s naik
108 kolima heights tamarai kannan road ulsoor bangalore-560008, karnataka

Thanks & best regards

Jun 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 05, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to contact Fastag team at [protected] for assistance.

-Nadia
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka

I'm using hdfc credit card visa platinum solitaire intl with number ending as *0384. My account is activated with one assist mfee and charged an amount 1399 rs. With out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted from my credit card account.
Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.

And hdfc bank also has to recheck this issue with the auto payment modes.

Kindly take a notice and cancel the plan and refund rs.1399 to the credit card as soon as possible.
Regards,

Bandi guna harika (Customer name),
[protected]Customer id).

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 6, 2019

Dear Bandi,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: 560100

Made purchase of rs. 3279 using amazon transaction failed n they said money refund initiated will be credited in 2-4 working days but didnt received, so i contacted them they said to contact bank and then i also contacted hdfc bank customer care there is no response n my money got stuck between, plz slove my prb

HDFC Bank customer support has been notified about the posted complaint.

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Completely dissatisfied with hdfc bank, as i had closed the locker on 20 april 2019, they debited rent amount from my account of 1st may 2019;.

Need the charge reversed. Completely dissatisfied with services of the bank as it is getting terrible. What kind of bank is it and also no proper response. The branch has no phone number and it only provides ivr and no number to contact branch

Jun 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 03, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 4336 without my concern on date:26/04/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 2073857
Name :- durga bhavani r
Credit card number ending :- 4336

May 6, 2019

Complaint marked as Resolved

I solved it some how.

HDFC Bank customer support has been notified about the posted complaint.

May 03, 2019

Updated by BhavaniPasupuleti below is the updated Relationship number

OneAssist Relationship Number : 4236231

May 06, 2019

Updated by BhavaniPasupuleti Please update the status...

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 6, 2019

Dear Durga,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Kurukshetra, Haryana, 136118

I am rahul verma. Before i have a hdfc credit card. 5459*9194. Before one year i pay already my credit card outstanding amount in 5 instalments. Then now i am not in india. After one year they email to me you have outstanding amount 12535. Then how can i say to then i pay already they never send to me any particular person contant number or email. Who handle my case/ file. Then i don't know now what i do. This is for me very big problem. Why means i pay already. Then i want to contact with hdfc. They never in my contact. After they increase outstanding every month. I pay already then i have no dues certificate i attached with this complaint.
Can u talk with me my email or whats app +[protected]. As a req and solve this problem in priority. Thanx

May 3, 2019

Complaint marked as Resolved

How can resolved this problem i nevev get any response. My e-mail address - [email protected] My whats app number- +6583728577 Can u provide me any particular person person contact number. Who can communicate with me and solve my problem

HDFC Bank customer support has been notified about the posted complaint.

May 03, 2019

Updated by motion creators How can resolved my problem. I never get any response from them

May 17, 2019

Updated by motion creators They never resolved my complaint

Jun 12, 2019

Updated by motion creators What Happend with my complaint

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Address: 560043

Hello,

I have paid and applied for my fastag with hdfc bank - insolutions global on 8th april 2019. I received an email confirmation on the 15th of april 2019. I have also emailed my kyc document on the same day of 15th april 2019. Till now i have got no reply from hdfc fastag. When i called on their toll-free number no ([protected]) they tell it will be delivered in 10 days / next week. They are not giving any status or any date of delivery. Till now i have got no call from hdfc about it. The reminder emails are not even opened by the insolutions team as i am tracking emails through mailtrack. I have sent several emails on following email id: fastag. [protected]@insolutionsglobal.com

I need to know the status of my fastag application.

Regards
Rony silveira

Jun 8, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

HDFC Bank Customer Care's response Dear Customer,

We have dispatched the Fastag on May 05, 2019. You may look forward to receiving the same within 5 working days. Kindly contact Fastag team at[protected] in case of any clarification and for dispatch details.

-Nadia
HDFC Bank Customer Assistance

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Address: 92 B B7 Mayur vihar phase 1 new delhi, Kozhikode, Kerala, 110092

Please note that the hdfc bank is the fraud bank who have charged me end number of money even if i have paid back all the money for products i purchased. They have charged me with huge amount of 40000 on the credit card as late payment fees for no reason. This is a case of scamming and fraud as well as bulling of people to get extra money. This is the worst bank i came across with. Please help me understand how could i file a case against such fraud company to send load of theifs to my house to kill me and try to harrass me on the phone through abusive words. Never purchase a credit card from the private bank, they are big time # to make other person suicide for no reason

Jun 13, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HDFC Bank Customer Care's response Dear Customer,

Basis your post, we have taken a detailed review of your card account and we again wish to inform you that in the event of non-receipt of payment, delayed payment or payment less than the total minimum amount due the applicable late payment charges/finance charges would be levied to the card account. You will appreciate that the bank charges levied are legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions as well as on the reverse of the credit card statement. Please visit https://bit.ly/2k7MGwQ for further clarifications.

-Nadia
HDFC Bank Customer Assistance

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I have a hdfc credit card ending 7931. My card has been debited an amount of rs.2599/- on 20.03.2019 in the name of one assist mfee without any prior intimation or consent.
I am not interested in this subscription for one assist mfee.
Hence, i request that the deducted amount may be refunded as soon as possible and cancel the subscription of my card to one assist mfee.
Also, do not deduct any amount from my card without prior intimation or consent.

V. Adhimoulam

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 6, 2019

Dear Mr Adhimoulam,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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