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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025

Complaints 32890

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18416

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Address: 560025

Nirmala Balachandra, Manager of HDFC Richmond Road, Bangalore.

I received a CALL TOday morning from HDFC CUSTOMER CARE team, they asked me to do the monthly payment due, I said I will do it as soon as I receive the Salary, he said, he checked the account and I have received the salary 30 mins back. I was surprised, then told him that I will do the Payment by evening, once I log out of the office. After 15 mins I received a call again, again same story, after that I started getting a call every 5 mins(as I was in a client meeting, the phone was at silent mode)

Finally after an hour I picked the call and told the guy named PAWAN(the telecaller) and he asked me to talk to the Manager and convey the same thing to her, as soon as she took the call, she started shouting at me, her name is NIRMALA BALCHANDRA, HDFC BANK, 8/24, Salco Centre
Richmond Rd
Bengaluru - 560025.

She was so rude and abusive, I couldnt speak a word.
How people can be so pathetic and ###. I mean seriously, we are your customers, not labours.

I am also filling a complaint against Nirmala Balachandran so that strict actions are taken against her and at least she learns basic Talking and social skills.

Jun 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret for the inconvenience. With regard to your credit card we request you to contact our Debt manager at[protected]/67268002.

-Zubin
HDFC Bank Customer Assistance

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Address: Mumbai City, Maharashtra, 400062

Hi,

My name is sabina antulay. And you collector is harassing and abusing me constantly. Her name is smitha . M trying my best to get a resolution apparently all your representative is doing is calling me 80times a day even on a sunday. And on election day . And if thats not enough she said that she will harass me as hdfc bank has informed her to do so. I guess if i dont get a solution and this harassing doesnt stop i will be taking major steps which will include FIR against smitha who is ok to tell me i can suicide and she just wants funds .[protected] cust id .

Jun 4, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com mentioning the loan reference/application number, to enable us to check and assist.

-Nadia
HDFC Bank Customer Assistance

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Address: Pilibhit, Uttar Pradesh, 262001

Sir i visited the branch of 20th april for opening of account in the bank and after 2 days all documentation was completed by me but till my account was not opened properly and moreover when the concern person Mr saurabh i m contacting to him he was mis guiding me and every time he told me to fill a new form or come to bank for solution.As i m 60 years old is this good to behave with me by the bank.

Jun 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and note that the account stands activated. Request you to contact the Branch Manager, Mr Ashwani Kumar Gupta at [protected] in case of any further clarification or assistance.

-Nadia
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu, 600109

Dear sir, madam
I am a HDFC bank credit card holder. the bank has auto debited Rs. 2999.00 from my credit card number ending with 2565, without my concern on date 20/4/2019 which shows MFEE for one assist.
I am not interested about this service and don't want this membership, so its a request that please cancel the membership and refund this debited amount of Rs. 2999.00
If it happens again i will cancel my credit card.
This is totally unacceptable from HDFC bank.
Kindly refund my money.

Regards,
Narender Malishetty
CARD NO ****2565.
Deduction on 20/4/2019

Apr 30, 2019

Complaint marked as Resolved

They said issue was resolved but so far i didn't get the money to my account.They are literally saying they are not able to cancel the services.from last three years they are not even communicate with me either post or mail but they are auto renewal the service with out my knowledge.After complaint they send me the courier to my office.this is how they are cheating the public.this is the reason most of the customers are not willing to use credit cards.even after the requesting also they are not even consider the request of customer.this is how they are sucking the blood of customers it seems..kindly resolve this issue.please dont call me and disturb again and again ..

HDFC Bank customer support has been notified about the posted complaint.

Apr 30, 2019

Updated by narender malishetty They said issue was resolved but so far i didn't get the money to my account.They are literally saying they are not able to cancel the services.from last three years they are not even communicate with me either post or mail but they are auto renewal the service with out my knowledge.After complaint they send me the courier to my office.this is how they are cheating the public.this is the reason most of the customers are not willing to use credit cards.even after the requesting also they are not even consider the request of customer.this is how they are sucking the blood of customers it seems..kindly resolve this issue.please don't call me and disturb again and again ..

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 30, 2019

Dear Narender,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Hdfc bank padawa khandwa madhyapradesh, 450001

Me priyanka panchal want to make a complaint against Hdfc Bank khandwa branch.the Employees in this bank are harrased and the life becomes hell after joining this bank.
employees are not allowed to take leave even if they have sufficient balance also they have been told by the Branch Managers" leave is not your right" i think HDFC bank Hr has forgotton that there exist Labour office.
Employees has to work till late hours from 9 to 10-11-12 which is against the employement rule and they even don't get any overtime allowance for that.
i would like to get this into notice of the MD of the bank Mr.Aaditya Puri.
HDFC bank has forgotton that it has established the topmost position only because of their employees and they r least bothered...
HDFC bank has started the new policy now a days they ask their employees to close the "batch" exactly on 7.00 but they ask employees to work late after that.the idea behind closing batch is employees should leave branch by 7.00 but there is not a single day when employees can go home on 7.00.
specially in khandwa (m.p)branch this harrasment has reached at the highest point employees are fed up and searching for the new job or just quitting.
honarable Mr.Aditya Puri please take a look at this situation otherwise it will be very dangerous for the coming future.

Priyanka panchal
Employe code p14136
Branch code 0912
M-[protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: 16 Kasthuri illam, ganapathy Nagar 1st Street, Ekkatuthangal, Chennai-600032, 600032

Today morning-30 april, I tried to recharge Jio number by loading money in Jio app from my credit card. Money got deducted but I couldn't see the amount in Jio wallet. so since that was emergency I recharged once again using my credit card. Then I called Jio customer care to raise a complain they said they received money only once and that was used for recharge so no money to show in Jio wallet. But money was deducted twice from my credit...

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Address: Hdfc bank khandwa, 450001

Hdfc bank and all people say it's big brand but i say it's so much low brand for employees.. Specially low level employees who are doing job as a teller, sales etc. Bm, cluster head they just play politics so much mentally torture so thatswhy high turnover. Even they use abusive language infront of customer. There is no respect in hdfc bank. Sales sales and only sales even for teller as well. I don't know teller count the cash or convince the product

Jun 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with Branch address & complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Hdfc bank padawa road khandwa, 450001

I have been trying to conduct my work at
office sincerely and punctually at all times
from the beginning. I have tried to complete
the assignments given to me to the best

possible outcome that can happen with
current expertise and skills. However, my
immediate senior officer Mr vishal baniwal. has been

very rude and unprofessional to me at work. I
would have not considered such behavior
rude unless I have strong reasons to believe
so. I would not mind certain scoldings and
anger from my senior official in the course of
conducting daily affairs if it was for genuine
reasons and purely relating to my work
performance or conduct at work. He would
humiliate me in front of many employees just
for the sake of a good laugh. He would start
rudely behaving with me in the department
over a small matter of work.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Pimpalgaon Baswant., Nashik, Maharashtra, 422209

In my a/c no [protected] on 20-Apr-2019 INST-ALERT CHG INC GST JAN-MAR2019-MIR... applied by HDFC bank without any intimation. Why the hell you people taking money from my account... Without any information. I need the money to get credited back. Every time your bloody bank does it. I need the money that it or else I will spoil the HDFC bank by posting reviews.

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Jun 13, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We would like to state that Salary/Savings Account customers registered for InstaAlerts service with 'SMS' facility, would be charged Rs. 15/- per quarter+taxes. Kindly refer our website: www.hdfcbank.com for the schedule of fees and charges apply.

-Nadia
HDFC Bank Customer Assistance

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Address: 4/206 mugapair West, 600037

I am hdfc bank credit card holder. The bank has auto debit the amount from my credit card number ending with 5283 without my concern on date 27/04/2019.i am not interested about the service and don't want this membership and cancel the membership and refund the amount.
NAME : Sathiyanarayanan Srinivasan
Plan: ENHANCED WA PRIVILEGE SINGLE PKAN
Relationships no: 4230185
DATE :27/04/2019

Jun 5, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Card No. & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 30, 2019

Dear Sathiyanarayanan,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: Hyderabad, Telengana, Medak, Andhra Pradesh, 502032

Dear Sir, I am Rajesh Kumar Mahapatra, withdraw Rs. 2500 from your HDFC ATM on 28th April. Money not receive from the ATM
but get the deduction SMS from my bank. Regarding this I complaint to my SBI customer care and also to you. I send all details, please help me to recovery my amount. Atm id: P3ENHE14fm. Txn. No:[protected]. Please take care to help me. Thanks with regards

HDFC Bank customer support has been notified about the posted complaint.

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Address: Howrah, West Bengal, 711106

Account/Customer ID: [protected]
Registered Contact Details/Email ID: [protected]

My salary account (In hdfc bank) was created in my first company, suddenly my father expired in 6th feb 2017 after left my job for some reasons and after all responsibility of my family on me my family lives in varanasi. So, i am arriving in varanasi, after approx 2 years we came in kolkata for living and transfer my lpg connection from my father name for my name, suddenly, iam shocked my subsidy amount transferred in my salary account
they continue deducted my dbtl subsidy after check my account which is showing negative balance = -8468.27 (Without informing me or warning me), i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account.

According to new rbi guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they are refraining from closing it saying i have to fill the fine.
Where should i approach now, please help.

Jun 12, 2019

Complaint marked as Resolved

consumer complaints logo menuSubmit ComplaintSearch Home iconHome Question iconQuestions FAQFAQ Search search Account Messages Notifications (5) Complaints Sign out © 2019 Consumer Complaints Forum If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail BanksHDFC Bank worst bank in india Hdfc Bank — worst bank in india 1 Review Howrah, Howrah District, West Bengal, India Tinku139 on Apr 30, 2019 Mark as Resolved Account/Customer ID: 50100167433971 Registered Contact Details/Email ID: 9748947809 My salary account (In hdfc bank) was created in my first company, suddenly my father expired in 6th feb 2017 after left my job for some reasons and after all responsibility of my family on me my family lives in varanasi. So, i am arriving in varanasi, after approx 2 years we came in kolkata for living and transfer my lpg connection from my father name for my name, suddenly, iam shocked my subsidy amount transferred in my salary account they continue deducted my dbtl subsidy after check my account which is showing negative balance = -8468.27 (Without informing me or warning me), i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. According to new rbi guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they are refraining from closing it saying i have to fill the fine. Where should i approach now, please help.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 411014

Hi i booked a ticket from hyd to pune on 16th april[protected]/- rs) after two days on 18th april 2019 i cancelled the ticket... And i got message regarding about the refund (1187.2/- rs) that it will be funded within 5-7 business days. It’s been 10 days since i cancelled my ticket till now money is not refunded.
I hope this time money will ne credited to my account.

+3 photos

Jun 1, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, details of the transaction & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu, 600017

I bought washing machine and fridge from viveks and co, tnagar after my marriage last year in the month of may 2018. I was given offer of 10% cashback subject to a maximum of 4000 as limit, if i take emi option through hdfc bank. Since the total value of my products came to 76k+, me and my aunt took emi separately to avail the offer fully, by buying the products one each. They said, 10% cash back will be reduced in the 3rd or 4th month emi...

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Address: No.12, Zacharia colony 1st st, Chennai, Tamil Nadu, 600094

Unauthorized transactions are happening from my credit card without my knowledge. This happened with my card during oct - nov 2018. I reached out the bank and continuous follow ups, they cancelled the card and reversed the wrongly debited amount to my account. Customer care executives assured me that on shifting to a new card these fraudulent transactions will not be repeated.
On their request, i was issued a new credit card by hdfc during dec 2018 and the same was not delivered to me till 3rd march 2019 because of some address issues as per hdfc records. (As claimed by customer care executives). But there is an unauthorized transaction of rs. 1417.5/- during 20th dec 2018. The transaction happened even before the card was delivered and i realised the same while checking the statement on 14th feb 2019. Despite continuous follow ups with the customer care team, they had not provided me with any solution nor responding properly.
Since the transaction happened even before was delivered i doubt that the customer care people themselves are involved in these transactions or the customer credentials are being leaked.
Requesting to take proper action on those responsible and help me recover my amount wrongly deducted.

+1 photos

Jun 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Card No., details of the transaction & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Hi
I paid rs 500 against the hdfc fastag for my car, untill now there is no update from hdfc side.
Very poor serivce, even after 2 mails send to fastag. [protected]@insolutionsglobal.com
No one is responding to the mail
If youre not able to send the fast tag please refund the money.
I never expected this much poor serivce from hdfc
Hdfc bank fastag application - hfr121335

Jun 23, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We are yet to receive the KYC documents from your end to process your request. Please share the ID and Address proof on below email id for further assistance: fastag.[protected]@insolutionsglobal.com.

-Nadia
HDFC Bank Customer Assistance

May 05, 2019

Updated by Velkumar Muthu Worst receive please refund Rs 500, i have already sent the all the details.
but its ok, very poor customer care before buying the tag only, after buying i will have lot of problem,
please please refund my money.
i have already applied with another vendor.
thanks for the worst service.

May 05, 2019

Updated by Velkumar Muthu Worst receive please refund Rs 500, i have already sent the all the details.
but its ok, very poor customer care before buying the tag only, after buying i will have lot of problem,
please please refund my money.
i have already applied with another vendor.
thanks for the worst service.
Hdfc bank fastag application - hfr121335 - please refund and update me no further discussion

May 13, 2019

Updated by Velkumar Muthu Hdfc bank fastag application - hfr121335
please refund Rs 500 as there is no response from hdfc bank
i have aleady applied thru another vendor

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I'm applying for the 2nd time and it got rejected again. I have good cibil score above 750 and have 1 cc already. Why don't you mention it clearly about the problem?

Here is the mail i've received.

Your credit card application reference no. 19d[protected]s3

Thank you for your interest in hdfc bank international credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Jun 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

-Nadia
HDFC Bank Customer Assistance

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Address: C-126,LGH LAJPAT NAGAR -II ,SOUTH DELHI, 110024

Rs:- 2, 124.02 and include tax 94.46 shown deducted against my credit card a/c no. [protected] and shown paid to hdfc ergo general insurance as reflected in your a/c statement dated.09/04/2019, ergo general insurance intimated that they have got no evidence with them for such amount. Please confirm how the above amount has been shown deducted
From my credit card a/c with any consent from my side.

+1 photos

Jun 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

HDFC Bank Customer Care's response Dear Customer,

With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2BXhurn

-Zubin
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka

Recently i took a superbike loan on basis of condition that it is interest free, the showroom along with the bank had an offer of 0% interest so i opted for it. But when i received email about the loan repayment schedule with attached pdf document, when i saw it was showing repayment with interest like almost 7%.

I would have never opted for loan if it was with interest.

Jun 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Loan Account No. & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Rrn:[protected]
Status: processor down

I have done imps transaction on 24th apr 2019, it's 29 apr 2019, amount debited but still not credited to beneficiary's account, status is still processor down.
While doing transaction i got message that server timedout. Called bank may times, but no resolution. They are telling that you will get money in your account automatically, but still no money received by me.

Jun 5, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We find your fund transfer through IMPS is successful. In case if the beneficiary denies of having received the funds for the said transaction share with us the beneficiary account statement on [protected]@hdfcbank.com for further assistance.

-Nadia
HDFC Bank Customer

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