HDFC Bank Complaints & Reviews

Address: Hyderabad, Telengana, Medak, Andhra Pradesh, 502032

Dear Sir, I am Rajesh Kumar Mahapatra, withdraw Rs. 2500 from your HDFC ATM on 28th April. Money not receive from the ATM
but get the deduction SMS from my bank. Regarding this I complaint to my SBI customer care and also to you. I send all details, please help me to recovery my amount. Atm id: P3ENHE14fm. Txn. No:[protected]. Please take care to help me. Thanks with regards

HDFC Bank customer support has been notified about the posted complaint.

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Address: Howrah, West Bengal, 711106

Account/Customer ID: [protected]
Registered Contact Details/Email ID: [protected]

My salary account (In hdfc bank) was created in my first company, suddenly my father expired in 6th feb 2017 after left my job for some reasons and after all responsibility of my family on me my family lives in varanasi. So, i am arriving in varanasi, after approx 2 years we came in kolkata for living and transfer my lpg connection from my father name for my name, suddenly, iam shocked my subsidy amount transferred in my salary account
they continue deducted my dbtl subsidy after check my account which is showing negative balance = -8468.27 (Without informing me or warning me), i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account.

According to new rbi guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they are refraining from closing it saying i have to fill the fine.
Where should i approach now, please help.

Jun 12, 2019

Complaint marked as Resolved

consumer complaints logo menuSubmit ComplaintSearch Home iconHome Question iconQuestions FAQFAQ Search search Account Messages Notifications (5) Complaints Sign out © 2019 Consumer Complaints Forum If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail BanksHDFC Bank worst bank in india Hdfc Bank — worst bank in india 1 Review Howrah, Howrah District, West Bengal, India Tinku139 on Apr 30, 2019 Mark as Resolved Account/Customer ID: 50100167433971 Registered Contact Details/Email ID: 9748947809 My salary account (In hdfc bank) was created in my first company, suddenly my father expired in 6th feb 2017 after left my job for some reasons and after all responsibility of my family on me my family lives in varanasi. So, i am arriving in varanasi, after approx 2 years we came in kolkata for living and transfer my lpg connection from my father name for my name, suddenly, iam shocked my subsidy amount transferred in my salary account they continue deducted my dbtl subsidy after check my account which is showing negative balance = -8468.27 (Without informing me or warning me), i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. According to new rbi guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they are refraining from closing it saying i have to fill the fine. Where should i approach now, please help.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 411014

Hi i booked a ticket from hyd to pune on 16th april[protected]/- rs) after two days on 18th april 2019 i cancelled the ticket... And i got message regarding about the refund (1187.2/- rs) that it will be funded within 5-7 business days. It’s been 10 days since i cancelled my ticket till now money is not refunded.
I hope this time money will ne credited to my account.

+3 photos

Jun 1, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, details of the transaction & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Chennai, Tamil Nadu, 600017

I bought washing machine and fridge from viveks and co, tnagar after my marriage last year in the month of may 2018. I was given offer of 10% cashback subject to a maximum of 4000 as limit, if i take emi option through hdfc bank. Since the total value of my products came to 76k+, me and my aunt took emi separately to avail the offer fully, by buying the products one each. They said, 10% cash back will be reduced in the 3rd or 4th month emi...

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Address: No.12, Zacharia colony 1st st, Chennai, Tamil Nadu, 600094

Unauthorized transactions are happening from my credit card without my knowledge. This happened with my card during oct - nov 2018. I reached out the bank and continuous follow ups, they cancelled the card and reversed the wrongly debited amount to my account. Customer care executives assured me that on shifting to a new card these fraudulent transactions will not be repeated.
On their request, i was issued a new credit card by hdfc during dec 2018 and the same was not delivered to me till 3rd march 2019 because of some address issues as per hdfc records. (As claimed by customer care executives). But there is an unauthorized transaction of rs. 1417.5/- during 20th dec 2018. The transaction happened even before the card was delivered and i realised the same while checking the statement on 14th feb 2019. Despite continuous follow ups with the customer care team, they had not provided me with any solution nor responding properly.
Since the transaction happened even before was delivered i doubt that the customer care people themselves are involved in these transactions or the customer credentials are being leaked.
Requesting to take proper action on those responsible and help me recover my amount wrongly deducted.

+1 photos

Jun 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Card No., details of the transaction & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Hi
I paid rs 500 against the hdfc fastag for my car, untill now there is no update from hdfc side.
Very poor serivce, even after 2 mails send to fastag. [protected]@insolutionsglobal.com
No one is responding to the mail
If youre not able to send the fast tag please refund the money.
I never expected this much poor serivce from hdfc
Hdfc bank fastag application - hfr121335

Jun 23, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We are yet to receive the KYC documents from your end to process your request. Please share the ID and Address proof on below email id for further assistance: fastag.[protected]@insolutionsglobal.com.

-Nadia
HDFC Bank Customer Assistance

May 05, 2019

Updated by Velkumar Muthu Worst receive please refund Rs 500, i have already sent the all the details.
but its ok, very poor customer care before buying the tag only, after buying i will have lot of problem,
please please refund my money.
i have already applied with another vendor.
thanks for the worst service.

May 05, 2019

Updated by Velkumar Muthu Worst receive please refund Rs 500, i have already sent the all the details.
but its ok, very poor customer care before buying the tag only, after buying i will have lot of problem,
please please refund my money.
i have already applied with another vendor.
thanks for the worst service.
Hdfc bank fastag application - hfr121335 - please refund and update me no further discussion

May 13, 2019

Updated by Velkumar Muthu Hdfc bank fastag application - hfr121335
please refund Rs 500 as there is no response from hdfc bank
i have aleady applied thru another vendor

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I'm applying for the 2nd time and it got rejected again. I have good cibil score above 750 and have 1 cc already. Why don't you mention it clearly about the problem?

Here is the mail i've received.

Your credit card application reference no. 19d[protected]s3

Thank you for your interest in hdfc bank international credit card.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Jun 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

-Nadia
HDFC Bank Customer Assistance

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Address: C-126,LGH LAJPAT NAGAR -II ,SOUTH DELHI, 110024

Rs:- 2, 124.02 and include tax 94.46 shown deducted against my credit card a/c no. [protected] and shown paid to hdfc ergo general insurance as reflected in your a/c statement dated.09/04/2019, ergo general insurance intimated that they have got no evidence with them for such amount. Please confirm how the above amount has been shown deducted
From my credit card a/c with any consent from my side.

+1 photos

Jun 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

HDFC Bank Customer Care's response Dear Customer,

With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2BXhurn

-Zubin
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka

Recently i took a superbike loan on basis of condition that it is interest free, the showroom along with the bank had an offer of 0% interest so i opted for it. But when i received email about the loan repayment schedule with attached pdf document, when i saw it was showing repayment with interest like almost 7%.

I would have never opted for loan if it was with interest.

Jun 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Loan Account No. & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Rrn:[protected]
Status: processor down

I have done imps transaction on 24th apr 2019, it's 29 apr 2019, amount debited but still not credited to beneficiary's account, status is still processor down.
While doing transaction i got message that server timedout. Called bank may times, but no resolution. They are telling that you will get money in your account automatically, but still no money received by me.

Jun 5, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We find your fund transfer through IMPS is successful. In case if the beneficiary denies of having received the funds for the said transaction share with us the beneficiary account statement on [protected]@hdfcbank.com for further assistance.

-Nadia
HDFC Bank Customer

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Address: oppsite Gymkhana club,civil lines, jalandhar, Jalandhar, Punjab, 144001

Respected sir/madam
It is stated that i harjinder singh working as senior asstt. At ikgptu, jalandhar kapurthala highway, near science city, kapurthala. I purchased a policy no.[protected]Hdfc life clik 2 protect 3d plus) by hdfc bank, ibban branch, ikgptu campus, kapurthala in the month of june 2018. I received first premium receipt of rs. 28646/- & other documents without proper address (Without university name: - ikg punjab technical university) on my personal e-mail id. I had not received any single original document about my policy till date. I went to concerned bank with my problem so many times, but they did not give any positive response.

So it is requested to you that kindly look into this matter & provided me original policy bond /all original documents of policy no. 20433301 at given below address. If you cannot provide me as above, please refund me all deposited amount (Rs. 28646/-) as soon as possible.

Harjinder singh s/o s. Pritam singh
Date[protected] ikg punjab technical university,
Jalandhar kapurthala highway,
Near science city,
Kapurthala-144603
[protected]

HDFC Life customer support has been notified about the posted complaint.

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My card number is last 4 digit is 5047.
Name srinithin s

When i received this card from hdfc, i have been told that it is a lifetime free credit card even if there is no any transaction made.
Recently membership charge is added in this statement?
Almost i have been keeping this card for 2 and half years. I have not been charged the membership fee after the 1st year or after the 2nd year. Why suddenly that too without any prior intimation the amount has been charged after 2 and a half years? I wrote several mails to hdfc but i am not getting any response.

Please help to fix this as soon as possible.

Jun 4, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HDFC Bank Customer Care's response Dear Customer,

we have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

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Address: Tushar S Jagtap, D2/15, Green Field Housing Society, Ajmera Road Pimpri Pune 411018, Pune, Maharashtra, 411018

Respective madam/sir,
With regards to above subject, i would like to inform you that, i have hdfc bank jetprivilage master card last 4 digit 5637,
Card is expired due to valid date is 05/19,
New card send by hdfc to my register address is my old office and card is return. You have also my home address and secondary address
That is tushar s jagtap, d2/15, green field housing society, ajmera road pimpri pune 411018. Which is also appaired on my submitted documents.

Please send new card on home address immediately. As per card statement last date for due payment is 5th may 2019 and without new card number i am not able to transfer it online.

Your quick response is highly appreciated.

Jun 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We observe that your credit card was sent to your mailing address through blue dart courier vide airway bill number [protected] on 26/04/2019. In case of any change in mailing address, we request you to send the duly filled & signed MID ( Most Important Document ) which is available at the below link seeking change in your address/contact details to enable us to do the needful. https://bit.ly/2jm2fAH The address for communication is HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

-Nadia
HDFC Bank Customer Assistance

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P

Punita_s

from Mumbai, Maharashtra

Apr 29, 2019

Since 3 months I'm not receiving otp on my registered mobile number while doing online international transaction . Even though i went to bank branch but they didn't respond well. I went there thrice but nothing happened . Please respond asap.

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Address: 600043

Hi,

I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account around 2k.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is :[protected]

Please resolve this matter asap.

My email : vigneshwar. [protected]@tcs.com

Jun 4, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HDFC Bank Customer Care's response Dear Customer,

Please visit the below link and contact our phone banking team for blocking and issuance of the prepaid card https://bit.ly/2fEZqtn.

-Nadia
HDFC Bank Customer Assistance

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D

Dalli

from Mumbai, Maharashtra

Apr 29, 2019

Hello.
I just ckeked my acc information my 118 has been detucted yerstday at 1.24 .
I dint even get a message.
So what was that deduction for.

hdfc food card lost - Comment #3419292 - Image #0

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M

mini_agarwal

from Gurgaon, Haryana

Apr 29, 2019

I have paid for certain transactions via the dunzo app wherein the offer said cashback o[censored]pto 50%. The payment was done through PayPal and after follow-ups from dunzo and PayPal they asked me to contact bank. The transaction was done on 01/04/18 and no cashback is received yet. I also made a transaction yesterday

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P

Pawank795

from Jaipur, Rajasthan

Apr 29, 2019

Dear sir,
I need my wallet I'd for fastag login.
My mob no.
[protected]
Vehicle no . HR26DT3455
PURCHASE DATE. 27.10.18

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Address: 16-11-553 chintal, Warangal, Andhra Pradesh, 506002

Pass book and date of joining and date of exite not available
I have been asked hr since 6months but no one giving a minimums service to solve my problem
Mr boddula venugopal who is manager of hdfc securities not giving any feed back to me kindly solve problem as soon as possible
He and manager r working very pathatic way irresponisble not give any information about pf

HDFC Securities customer support has been notified about the posted complaint.

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Address: P.No. 349. Khandelwal watika, NearRing road Agara Road Bagrana, Mali ki kothi Jaipur, Jaipur, Rajasthan, 302003

Dear sir,
I have use hdfc credit card last 1 year and i have paid outstanding amount timely that time this card issuing by you agent was told me is life time member ship free card.
Now i have see that my hdfc credit card statement you have charged 1000/-+gst in my account.
I surprises how to charged this amount. Your agent is misguide and fraud me.
Now may i request you please waive this fees.
Name :- ashish jaiswal
Mail id :- [protected]@gmail.com
Mob. No :- +91 [protected]

+1 photos

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Address: 560067

I had given call on 1st april 2019 to customer care from bangalore and asked to any changes will be applied for delay in payment. Hdfc guy said that charges will be applied only on billed transactions and not on unbilled transactions. So trusting that person, i did 5000 rs payment by 2 days delay as part of feb month bill. But when i received march bill, i saw 6300 rs something financial charges which including both billed and unbilled transaction which is really not acceptable. When i call custoomer care, one lady said that person whom i spoke on 1st april left job. If i ask to check call recordings between me and that person, they saying only able charges mentioned in website. I want that recording to be listen and appropriate action to be taken again hdfc and that person for misguiding the people.
When i call everytime customer care (Manjula and anusha), they say its not possible to share recording to customer but atlease consumer court can ask hfdc and can be shared with court

Jun 11, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 29, 2019

Updated by sadik_sotakanal Please ask for call recordings happened on 1st April

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Address: Off NH-8 at Manoharpur,, Village - Bishangarh, Manoharapura,, Jaipur, Rajasthan, 303104

Dear customer care,

Without any information bank has deducted inr 2508/- from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account holder name : naresh chand saini
Account number : [protected]
Customer id :[protected]

Transaction details :
Reference number : mir[protected]
Narration : si fail due to insuff bal 040419-mir[protected]
Deducted date : 12/04/2019
Amount : 236

Transaction details :
Reference number : mir[protected]
Narration : si fail due to insuff bal 040419-mir[protected]
Deducted date : 12/04/2019
Amount : 236

Transaction details :
Reference number : mir[protected]
Narration : [protected] net banking si medical bills[protected]
Deducted date : 12/04/2019
Amount : 2036

I am waiting for reply.

+1 photos

Jun 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 08, 2019

Updated by nareshsaini004 Any update on the same

Verified Support

May 09, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID: 09490222 and will revert to you within 5 working days.

-Nadia
HDFC Bank Customer Assistance

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Address: Mumbai, Mumbai City, Maharashtra

Unable to get OTP on my phone. Complaint has been registered to customer service executives many a times but this still hasn’t been fixed by HDFC. Pathetic service, Pathetic online banking service from HDFC.
Kindly resolve this issue as I am unable to log into my online banking.

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Address: KALYANI, 741235

Respected sir/ madam,

With profound respect we beg your kind attention to state that we are sujit kumar kar and pitam kar reside at a/10x/133, kalyani, nadia, westbengal. We have a bank account in your hdfc kalyani branch. Our bank account number is [protected] and consumer id number is 21449711, branch code: 320.

Sir on 08.12.2015 sujit kumar kar has done three neft/rtgc by pitam kar in favor of nandini das in her three separate accounts. The amount were rs: 175/-, rs: 3500/- and rs: 120/-. The updated passbook is showing that also. But its now very urgent to us to know her account numbers (3 account numbers) at which we have done neft/rtgc. It’s very crucial and important to us. We went to hdfc bank kalyani but they couldn’t help us.

Sir so here is our request please give us the three account numbers or any supported documents (Neft / rtgc) scan copy. It will be enough to us. Please help us. It’s very very serious to us. Pls provide me the asking details.

With anticipation and expecting early reply,

Yours faithfully,

Pitam kar

Sujit kumar kar.

Jun 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 03, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Nadia
HDFC Bank Customer Assistance

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D

Dalli

from Mumbai, Maharashtra

Apr 29, 2019

Hello.
I just ckeked my acc information my 118 has been detucted yerstday at 1.24 .
I dint even get a message.
So what was that deduction for.

Reply

E

Esther Jebarani

from Delhi, Delhi

Apr 29, 2019

I have reissued a new food card since my old card is not working.
By mistake, i failed to update new food card details in my salary definition so that my money is transferred to lost food card

Kindly, can you please transfer the balance amount of my old food card into new hdfc food card.

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R

Roshan Joshi

from Delhi, Delhi

Apr 29, 2019

I am trying to update my address in account since morning, but hdfc provides such a pathetic service. I m not be able to upload documents from computer nor app.

Didn't expect such thing from hdfc

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A

Arun Kumar H S

from Bengaluru, Karnataka

Apr 29, 2019

Every month I have paid the emi and last month delay happened for an hour within sad day. No this month they have deducted along with late payment rtn charges also which is absurd. can anyone please suggest me what to do.

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P

praveensaran

from Noida, Uttar Pradesh

Apr 29, 2019

I have transferred Rs. 6839/- to my HDFC bank on 23 Mar 2019 from Payzapp app. Transaction was failed. But amount debited.

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P

poojabhardwaj1905

from Hyderabad, Telangana

Apr 29, 2019

The HDFC member gaves false information and charged around 708 for not keeping minimum balance in hdfc. i will request to all to not open account in hdfc as they charged high amount as compared to other banks. Please dont open any account in hdfc.

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J

Jagasasi

from Coimbatore, Tamil Nadu

Apr 29, 2019

Home Loan DSE @ Erode Branch, Mr Sethukannan and Sengottu Velu Not Responding against our loan and Processing Much more delay. Still now my home loan process Pending.
Am really felt very worst experience

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R

Rajasekhar Gummadi

from Mumbai, Maharashtra

Apr 29, 2019

Dear sir/madam,

Requested sir,
I have use hdfc credit card, I had forget my credit card netbanking ID and password, please how to recovery.

Regards,
G.Rajasekhar

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 726

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