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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 729

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R
REFINERY - NCS
from Rajahmundry, Andhra Pradesh
Apr 26, 2019
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Address: KAKINADA

I am a hdfc bank credit card holder. The bank has auto debited one assist membership fee with out my concern. I am not interested about this service. And want this member ship any more. So cancel the member ship and r
Efund the debited amount.

One assist relationship number :876432

Name : y v s kumar

[protected]
Credit card number ending: 7708
HDFC Bank customer support has been notified about the posted complaint.
Dear Mr Kumar,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
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    R
    rajivsood
    from Kot Isa Khan, Punjab
    Apr 26, 2019
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    Address: SOOD BATH INNOVATIONS, Phagwara, Kapurthala, Punjab, 144401

    I have apply for hdfc bank credit card. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got a verification call and sms with my ref number 19d[protected]ni.
    Then thereafter i have not received any further update from bank not a mail or call. Then i enquire about the status. My application is declined without any genuine reason.
    Being eligible with authenticate documents and not giving any reason my application is declined.

    I am highly disappointed with hdfc bank services

    Rajiv sood
    [protected]@yahoo.com
    [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      Y
      yoga moorthy
      from Delhi, Delhi
      Apr 26, 2019
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      Address: Gurgaon, 122002

      Hi,

      I have opened hdfc securities a/c with the help of hdfc bank in dlf cyber city ii gurgaon. I have been promised on reduction or no charges for amc from second year onwards and the brokerage of 0.20% on delivery segment post 25 lacs or 1 year when opted for 5999/- plan.
      Along with this, pro-terminal and blink is free of cost for life time but, nothing was activated and even pro-terminal was activated just couple of days back post escalation to senior management team. Mr. Krishna sales executive who has done the cheating/fraud during a/c opening and states now that, he has not promised or discussed anything on the above. Post raising to senior mgmt. Team there was no response or they state that, there were no such offers. This is completely cheating post payment of money...

      Kindly help.
      HDFC Securities customer support has been notified about the posted complaint.
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        S
        Sachanabhi
        from Mumbai, Maharashtra
        Apr 26, 2019
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        I am a hdfc bank credit card honder. The bank has auto debited rs 1899 from my credit card ending with 1530 without my concern on date 26/04/19. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs 1899.

        One assist relationship no.-1958570
        Name-abhishek kumar
        Mobile no.-[protected]
        Credit card number ending-1530
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Abhishek,

        Greetings from OneAssist!!!

        We are sorry to see you go.

        We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

        We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

        Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

        We appreciate your patience in the interim.

        Regards

        Team OneAssist
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          S
          Sudarson U
          Apr 26, 2019
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          Address: 37/38, 2nd Flr, ASVN, Ramana Towers, Venkatnarayana Rd T Nagar Chennai, Tamil Nadu - 600017 India, Chennai, Tamil Nadu, 600017

          I have raised a cancellation request for my "hdfc life classicassure plus" policy withing free look in period on 7th feb 2019, till not it's not processed. Branch managers from chennai t-nagar branch said it'll be refunded in 40 days (I. E 19th march). Cancellation request (1-[protected]) raised and closed without resolution on 20th feb. When contacted on 20th march they again said they could not process as year end closing activities are on and said april 10th. Again when contacted on 11th april they asked for 10 days and a few 10 days have passed but nothing happened, they are also not giving escalation contacts
          HDFC Life customer support has been notified about the posted complaint.
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            C
            chaitanyak1
            from Mumbai, Maharashtra
            Apr 26, 2019
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            I have booked flight tickets on 29th march 2019 through hdfc smartbuy platform costing 12334 rs. I received email from smartbuy stating booking has failed & you shall get refund in 5 working days.

            Smartbuy order number: [protected]

            I am still waiting for the refund for this failed booking.

            I have been continuously contacting smartbuy customer care & each time i was told that they need 3-4 working days to solve this issue. It's been almost one month now & still dont have refund of the amount.
            HDFC Bank customer support has been notified about the posted complaint.
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              On thu, apr 25, 2019 at 1:59 am hdfc ltd wrote:

              Dear customer,

              Greetings from hdfc ltd.

              We have attached your 'e-certificate for interest' in this email.

              This e-statement is password protected. Please follow the simple instructions given below to open your e-statement.

              Click on the attachment provided with this email
              You will be prompted for your passwordbr...
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              29 found this helpful
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              H
              Haiderali2492
              from Noida, Uttar Pradesh
              Apr 26, 2019
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110044

              I made the transaction 5k + 5k two made the payment for buy coupon of big bazaar voucher i bought & i clearly checked and same amount i used to another credit card too but in that hdfc credit card made my transaction into emi after 2 days without any my confirmation & authorization & when i asked them they r telling sir this the merchant emi not made by our side then i discussed with my merchant & paytm also they r saying clearly sir hdfc are telling you wrong commitment if you also got single single full payment msgs of amount spent & after 2 days you got another one more msgs from hdfc credit card department what does it mean that is made by hdfc & without any confirmation. I also checked nd i also got to know it's happened by hdfc credit card department but without my confirmation how can you made into emi if i would pay single shot so who the hell are you to convert my transaction into emi is that your father's property???
              If you will not resolve asap i'll promise to you i'll be give you best response from our side and you will be call me continueslly.
              Hdfc credit card services has been totally third class & nonsense customer care executive to resolve customers problem it is totally dirty corporation i didn't understand why people are using this type of services,
              Haider ali
              [protected]
              [protected]
              Jun 4, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 02, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We observe that two merchant EMI of Rs.10, 000.00(Rs.5, 000.00*2) was processed on the card account basis your request. For any clarifications in this regard, we request you to directly contact the merchant.

              -Nadia
              HDFC Bank Customer Assistance
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                M
                Mahadevaswamy Manu
                from Eluru, Andhra Pradesh
                Apr 25, 2019
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                Address: 21st Block,Bsnl layout,near VTU university Ring road, Mysore, Karnataka, 570029

                Hi,

                Very pathetic service got from your phone banking representatives and also from the banking people no one will not responding with solution to the customers keep on try to get my noc to sumbit to the sbi bank to release my topup house loan no one responding to help me. I reuesting to get 1 letter from manager the loans are closed which actully closed by me they are not at all ready to provide and also i am not getting auto mail from the bank. Even i explain my phone banking is blocked to fraud happend in my atm on 15th april and 12000/-rs lossed because some one has withdraw for that also i have not got any update from the risk intelligence & control department and i have mailed the details for below mails
                Madhvi. [protected]@hdfcbank.com.
                Requesting provide the noc in urgent basis for below accounts and please refund my money
                Instajambo loan account:-[protected]
                Insta loan account:-[protected]
                Complaint number:-mump[protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Muthukumar2244
                  from Tiruchirappalli, Tamil Nadu
                  Apr 25, 2019
                  Resolved
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                  Resolved

                  Address: 600032

                  I am salaried, while applying itself I cleared mentioned CIBIL score is no history, so am I eligible or not.
                  Sales person told if annual income more than 7 lac eligible for regalia first.
                  I got 3 verification call also, last call cuts immediately when I asked why are asking same details many times such a rude customer care. Why u guys not telling any reasons after getting all our proofs, why u are not checking eligibility before giving proof... Application no: App 19D[protected]S1
                  Jun 5, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 02, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 2 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                  -Nadia
                  HDFC Bank Customer Assistance
                  May 08, 2019
                  Updated by Muthukumar2244
                  Worst service...no reply from HDfC bank even after sent complaint to priorityredressal.[protected]@hdfcbank.com. I am wondering how fast HDfc replies
                  May 15, 2019
                  Updated by Muthukumar2244
                  Worst ever bank, no replies yet
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                    P
                    Psid
                    from Pune, Maharashtra
                    Apr 25, 2019
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                    Address: Gat no-333, Behind R.R packaging company pune nashik road khirid wasti Moshi pune 412105., Pune, Maharashtra, 412105

                    I have booked the flat in my area, so I was looking for a bank who provide me maximum loan amount, so i have choses HDFC Housing loan so I have contacted agent he came to my home he told each and everything about processing i was agreed with him because he told i will process fast and give the maximum amount after that i give him all the required documents and cheque of 8850. so he went and started the processing after every 2 days i used to take follow up regarding loan process he use to tell in the process but when it is more than 25 days i told him give me final stmt because it is to long u taking the time so next days he call to his manager and i spoke with him he told that the amt which u looking for our credit team are not approving.My question is they told me first different amt and now different and 8850 processing amt not ready to give full amount they will return half of the amt.
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                      V
                      VBuch
                      Apr 25, 2019
                      Resolved
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                      Resolved

                      Address: 400067

                      Hello team

                      We are trying to set up pin using debit card and otp. After selection of otp and email id, we do not receive otp in our rm nor in our registered email id.
                      We are unable to reset our pin hence unable to operate our account
                      We are not in india hence we cannot even reach to bank

                      We are also trying to reach our manager (Roshan shaikh) but he has not reachable on phone and nor he replies on phone.
                      May 30, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 27, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concern vide HBL=[protected] and will revert to you within 4 working days.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        P
                        Pawan Monika
                        from Mumbai, Maharashtra
                        Apr 25, 2019
                        Resolved
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                        Resolved

                        Address: Baran, Rajasthan, 325223

                        Meri car ka accident 17/04/2019 ko night mai hua tha or mai car ko company mai 18/04/2019 ko lekr gya tha or car 23/04/2019 tk Woi rhi but Uska kuch b kam nai hua Fir Mene call kr ke pucha to bola ki aaj server aayga or wo check krega Jb server se baat hui to usne bola aapki car ka claim ho jayga pura or Fir mere 25/04/2019 ko call kiya to server bol rha h aapki car claim nai hoga to mai ye janana chata hu ki Esa Kyo jabki Mera insurance 0 depth ka h or server bol rha h ki accident Purana h so plz help me otherwise Mai consumer court jaunga
                        May 31, 2019
                        Complaint marked as Resolved 
                        HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 27, 2019
                        HDFC ERGO General Insurance Customer Care's response
                        We request you to please share your policy number or claim number to enable us assist you.
                        Apr 27, 2019
                        Updated by Pawan Monika
                        Policy no.[protected]
                        Claim number :c[protected]
                        Apr 30, 2019
                        Updated by Pawan Monika
                        My complain Not resolved till now??
                        Plz give me solution
                        Apr 30, 2019
                        Updated by Pawan Monika
                        This is not good..
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                          V
                          vijayanand 52
                          from Bengaluru, Karnataka
                          Apr 25, 2019
                          Resolved
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                          Resolved

                          Inst alert chg inc gst jan - march2019- mir[protected]... Why the hell you people taking money from my account... Without any information and its third time you #ing people doing same.. I should get my money back or else case will be filed - are you guys mad if complaint is short it wont get resolve?? Then what the # using of your #ing bank. I need the money to get credited back. Every time your bloody bank does it.. I need the money thats it or else i will spoil the hdfc bank by posting reviews and screw you #
                          May 29, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 25, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Let us look into it for you. Please share your Account No./Customer ID., details of the charges, along with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            S
                            Satyasundar Khuntia
                            from New Delhi, Delhi
                            Apr 25, 2019
                            Resolved
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                            Resolved

                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

                            The details of hdfc credit card (Xxxxxxxx4744) used by me is as follows:
                            1. I have purchased one item of rs.33000/- on 12 months zero interest emi in april 2017
                            2. I have paid monthly emi of rs.2749.64/- from may to august 2017 which equals to rs. 10998.56/-
                            3.in august 2017, i have not received any statement after many requests
                            4.in september 13 2017, i paid rs.5000/- blindly without knowing the dues.
                            5.in september 2017 statement a late fine was imposed which i requested to withdraw as i had not received the statement in august 2017.
                            6.in october statement again late fee was continued which i requested to withdraw but no result.
                            7.in november i paid rs. 17000/- the remaining amount of rs.33000/-.
                            8. I have paid all dues i. E. Rs.33000/-, against my purchases till date.

                            Hdfc is continuing late fees on late fees since august 2017 which is their fault of not sending any statement in august 2017. It seems it their practice to collect money from customers illegally and unethically by harassing the customer.

                            I have been harassed threatened over telephone that my to cibil score will be degraded.

                            My repeated requests to withdraw the imposed late fee was not considered as there was no delayed payment on my part rather i have paid dues in advance. The only one time delay was because i had not received the statement on time.
                            They have such a bad complaint system that you can not put any such complaint against them.
                            May 26, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 25, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We'll certainly look into this for you. Kindly share at [protected]@hdfcbank.com with your Credit Card No., along with the registered mobile number, email ID and issue details for further assistance. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Anay
                            Customer Assistance.
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                              M
                              mittal vinay
                              from Delhi, Delhi
                              Apr 25, 2019
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                              Address: F-11 Udyog Nagar Industrial Area Rohtak Road Peera garhi-110041, New Delhi, Delhi

                              Sir i am Vinay Agarwal holding HDFC Bank CREDIT CARD we have some financially problem so that is why we have closed / settlement my card kindly take this application on propriety basis we have a request you to settlement my card no[protected] please contact mobile No.[protected] [protected] we have call on customer care no [protected] but nobody take call or we have call to hdfc bank or talk on what's up but nobody respond please help me out to settle my credit card
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Shilpa keerthi
                                from Mumbai, Maharashtra
                                Apr 25, 2019
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                                Address: 560100

                                Hi,

                                I have applied for a plot loan in the month of December 2018 and it got approved as well, legal clearance is also done, but bank went on for getting total survey approval and requested for other sites documents belonging to that survey which is not available as of now and loan disbursement is on hold. They are not even informing if this can be processed or not without those documents. Hence I requested to cancel the loan and refund my processing fee for which I am not getting any response. Kindly help me out.

                                Thanks
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  R
                                  revatichoudhary
                                  from Pune, Maharashtra
                                  Apr 25, 2019
                                  Resolved
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                                  Resolved

                                  Address: E 5, ananda heoghts, vadgaonsheri, Pune, Maharashtra, 411014

                                  I was holding hdfc credit card. I made full and final payment as on 22.03.19 i had requested to your phone banking representative to close the credit card and they confirmed that the card has been closed.

                                  Also i wrote a letter to the manager, hdfc cards division, chennai office for noc. But till date i haven't get noc from you. So please solve my problem and sent noc asap.
                                  Jun 1, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 26, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We request you to write to [protected]@hdfcbank.com elaborating your concerns from your registered e-mail address to enable us to check and assist further. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Zubin
                                  HDFC Bank Customer Assistance
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                                    Gauri jadhav
                                    from Noida, Uttar Pradesh
                                    Apr 25, 2019
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                                    Address: 411053

                                    Dear HDFC bank Team,

                                    I have taken car loan from HDFC bank on oct 2018 and was paying all EMI on time of amount 8282/- per month. However in Dec 2018, I had major spine surgery and dr. suggested me to take rest for 6 months due to which I am on leave having no salary from Dec 2018 due to which my CAR loan EMI got bouned for the month of March 2018. I have already preintimated bank and recovery team saying I will not be in a position to pay your EMI till june 2019 however Recovery team torturing me like anything and without considering being they are talking with Lady, they are using very bad languages and threatned me that they will take out my tv fridge if not paid EMI.

                                    kindly request you to take action against this on priority please.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      Reshmiraj
                                      Apr 25, 2019
                                      Resolved
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                                      Resolved

                                      Address: Bangalore South, Karnataka, 560100

                                      Cancellation of one assist membership
                                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number without my concern on date: 24/04/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount.

                                      Name :- resmi r
                                      Credit card ending - 3408
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Greetings from OneAssist!!!

                                      We regret any inconvenience caused to you.

                                      We are unable to locate your account using the last four digit of your credit card. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

                                      Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                                      Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                                      Looking forward to hear from you.

                                      Regards

                                      Team OneAssist
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