Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 1, 2024
Complaints 32726
Resolved
18405
Unresolved
14321
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2791
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 725

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dskrishnak
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

web - bill pay - unauthorised transaction - unauthorised transaction

Address:39/431-6-3, Omshanti nagar, kadapa, YSR, Andhra Pradesh, 516001

Hi,

This is regarding fraud transaction from hdfc bank to apspdcl online electricity bill payment. From the month of feb, march, april total 842+1051+793 amount has been deducted automatically by system with out my knowledge. I raised the same concern to hdfc support. They gave a weird answer like it is the mistake from my end. I asked for proof, but no response from them. I attached the screen shots of mail conversations...
+14 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
I
Iliyassk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card not received

Address:Electronic city Phase 1, 560100
Website:www.hdfcbank.com

Hello sir,
Myself iliyas ahamed shaik applied for credit card in hdfc bank electronic city phase 1. My telephonic verification, office verification, residence verification completed successfully still i didn't receive my credit card yet.
Below i am sharing my details
My details

Ref id 19c[protected]s2

Name: iliyas ahamed shaik

Date of application applied: march 19 2019br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swati9891
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

smart pay used for payment of airtel bill which was already paid

Address:403, B Block, Navya Nulife, Sheelanagar, Visakhapatnam, Andhra Pradesh, 530012

I had already paid my Airtel mobile bill amounting to 506 INR on 2nd of April. A revised bill by Airtel was sent of amount INR 571 was sent to me for which I intended to pay the differential amount in next month. However the entire amount of INR 571 was debited from my HDFC credit card via smart pay to Airtel on 15th April. However the end date of payment was till 21st April. No notification was sent to me before making the debit so that...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
azim123
Report
Copy

one assist

Address:122002

Hi,

why am i being charged month on month for one assist. i have never opted for it. what is going on? cancel it ASAP. credit card ends in 2125. i do not live in India anymore. resolve this asap. i have tried contacting you several times and i have never been able to reach out to anyone with any solution. i should get the confirmation by the end of the day!...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
C
Charles Bharath
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the worst experience ever from visiting the hdfc branch . uneducated goons who have been hired

Address:No.26,Flat 002,Sri Sai Home, KCA Layout,2ndCross,JPNagar 8t, 5600678

Today I visit the Bengaluru HDFC branch (RBI Layout) located at JP Nagar 7th Phase . The person at the front help desk (A telugu speaking person) was busy talking to few women (Telugu speaking) and totally ignored me . I have no issue to what language he speaks or where he is from . I gave it a good 15 minutes and he was least bothered . When I finally took courage to ask him to tend to me, he didn't even pay heed and treated me like i'm...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashutosh007jan
from Noida, Uttar Pradesh
Report
Copy

credit card declined without reason

Address:Ghaziabad, Uttar Pradesh, 201016

Consumer complaints logo
menuhomeHomeFAQFAQPaper iconSubmit a ComplaintSearch
Question iconQuestions
Search
search
Sign InSign in
© 2019 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

Credit CardsHDFC Bank Card application declined with no reason provided
[Resolved] Hdfc...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nirmal Suraj Gadde
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card - priority pass charges

Address:Bangalore, Karnataka

I have been charged for 'complimentary lounge visit' using priority pass. I was provided 8 domestic lounge visits. I haven't signed any receipt during the visit.
Upon repeated emails, they are saying that they will return half the amount as a good will one time service gesture.

Even my friend had also been charged and he didn't sign any receipt either....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sknegi
from Delhi, Delhi
Report
Copy

personal loan

Address:IGNOU ROAD, 110068

Personal Loan account No.66981178.
Personal loan applied on 27th March, 2019 through bank bazar.com Ms.shivani contacted and collected paper and conveyed the rate of interest around 8% but during the process of sanctioning the loan I conveyed the representative to stop/cancel the loan on 9, 10 and[protected], but no action was taken by them and Rs.770, 000/- was sanctioned and Rs.7, 65, 397/- was credited in my account vide loan account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Ptyagi1890
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card suspended

Address:201002

Hi Team,

My Customer ID is 38161649. My card has been suspended due to non payment of card. However, I bring this to your attention that I have tried so many times to make the payment however, it got declined due to unknown reason. same was raised to your customer care but nothing has happened. I asked them to provide the statement but nothing has been received. I was trying to pay when my principal amount was 10k and now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

closing my salary account

Address:5-7-90/1, Manikya Nagar, Khammam Urban, KHAMMAM, Khammam, Andhra Pradesh, 507001

I have salary account in bowenpally, hyderabad (D) telangana state. I am in my native place (Khammam). I went to a nearby hdfc bank. The people said to me if i need to close the bank account so home branch people can close. And also they said that if i wait for few months my account will automatically close by authorities for non-operating of account. I contacted the home branch so i got reply from home branch that my account can close automatically...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deepaklancework
from Indore, Madhya Pradesh
Report
Copy

my balance is incorrect for credit card.

My customer ID is 70880763.

My Name: Deepak Patidar

My Credit Card Number Last 4 digits: 6222

Yesterday I credited my credit card with 16500 + 7300 = 23800 and I used 7500 + 10200 = 17700. My balance should be nearly 7000 but it is showing in negative balance. Please fix this and make sure I don't get charged with any incorrect over limit fees....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kishorekumar T
from Chennai, Tamil Nadu
Report
Copy

amount deducted twice

Address:766, 5th Floor, Sakthi Tower, Tower2, Anna salai, Chennai, Tamil Nadu, 600002

Hi, This is Kishorekumar T and my A/c no is [protected]. When I was paid Rs.930 to Shaadi.com on April 1st, 2019. But the amount was debited twice. So I raised compliant to BilldkShaadi.com and they are clearly said, That was not their Mistake and also Amount not deducted from there side. Could You please check from your side and Update me Asap....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raveena1610
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card recovery

Address:411006

I lost my job in 2017 since then i am struggling to pay my bills, i have been contacted by hdfc to pay my outstanding amount around 42k and i have asked them i will pay that i 3 instalment to clear my dues, but a lady calling me my friends and my family members and harassing stating she is calling from shivaji nagar court +[protected] she has been rude and is very bad in talking.
I am not refusing to pay as i intend to pay my dues...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arunaggarwal
from Bhopal, Madhya Pradesh
Report
Copy

wrong charges levied for irctc transaction

Address:Chennai, Tamil Nadu, 600010

I had 2 transaction with irctc
1. Amount Rs. 6224 DTD 12.03.2019. But actual transaction should be Rs. 6150+1.47=6151.47 but in credit card statement it is showing Rs. 6224 i.e Rs. 72.53 extra. I used my regalia first credit card where charges with IRCTC is NIL upto 1 Lakh.
2. Amount Rs. 788.29 DTD 09.04.2019. But actual transaction should be Rs. 780+0.49=780.49 but in credit card statement it is showing Rs. 788.29 i.e Rs....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyanka.Sonker
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc is charging negative balance unnecessarily and tortring by call

Address:501201

Its been 2 years i used my previous company salary account which i had it on hdfc bank. My account no is [protected], from past few months the bank been charging money from me for not maintaining the minimum balance. N then again they have called once and said that you are lucky customer who has selected for credit card and they started sending the statement of credit card i been again charged again n again for not maintenance this is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohammad Iqbal Chowdhury
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

savings bank account balance is -37988/-

Address:New Delhi, Delhi

Dear sir/madam,
I don't know why hdfc bank kept on charging amount on a account which was a salaried account and i left the job on 2014 and now when i logged in to my old email and saw that my account has been charged and its negative. I am unable to pay as i am not well and i am not working anywhere and lost a job recently.
Please help me close this account or help me waiving this huge amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
I Syed Moheimeen
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

minimum balance charge

Address:Chennai, Tamil Nadu, 600043

Have already complained about my charges, got a call from bank, they said will waive off my charges excluding gst charges. Now to that regard, they have added new charges of rs.570 extra again. It is ridiculous and frustating, even after complaining with my base branch, no action has been taken or no refund has been made to my account till now...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Poojappp
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit card not working

Address:Road, Kilpauk, Chennai, Tamil Nadu, 600010

It's been 6 days since my card is not been activated and i have tried the toll-free number of the hdfc bank which is really useless

And even after dropping the mail to the hdfc bank multiple times from 5 days there is no response from them.

Its really difficult to pay the bill are get anything from any shop without the card
Please look in to it ts very urgent....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreenu Pavali
from Hyderabad, Telangana
Report
Copy

amount not credited in beneficiary account but amount was deducted

Address:madhapur,silicanvalley,image garden line, Hyderabad, Telangana

Hi My name is Sreenu Pavali, i have tranfered amount of 10, 000 from hdfc to sbi account but till now amount not credited into beneficiary account but amount was debited from my account.

Acount Number : [protected], HDFC, MADHAPUR BRANCH, HDFC0003739 IS IFSC Code....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi m a
from Chennai, Tamil Nadu
Report
Copy

insurance forced to take during home loan sanction

Address:Banashankari 1 st stage, Bangalore, Karnataka, 560099
Website:www.hdfc.com/node/1036/webform/confirmation?token=zV6vZNxOHmheLvmRLzyQSEmJW-onswaDoktN3pad-lU

I have loan account no[protected] and insurance account no.62834987. This insurance account has been created forcibly and subsequenty it has been reumbursed fully after several followups with documents provided.in the due course almost 17 months i keep paying the insurance emi with interest. Now as the insurance amount has been refunded we need the emis collected towards the insurance has to be reumbersed fully. But hdfc ltd has paid only...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy