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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 732

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M
Megha Parth Modi
from Vadodara, Gujarat
Apr 22, 2019
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As per the conservation with hdfc higher authority my credit card full and final settlement will be debited from my saving accounts in one go on 18th feb'19.
So the same was debited and the remaining balance was left. Again next month the credit card department generated a cycle of 2000/-, followed by this i made a complaint at all possible numbers found at online portals but till now its still not resolved and they are adding new cycle to it which has now extented to 5000/-
Jun 3, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

We'll certainly look into this for you. Kindly share with us the last four digits of your Credit Card No., details of the charges, along with the registered mobile number & email ID on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail

-Manoj
HDFC Bank Customer Assistance
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    Kajal Pawaiya
    from Mumbai, Maharashtra
    Apr 22, 2019
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    Address: New vivek nagar gwalior(m.p), Bhopal, Madhya Pradesh, 462030

    My hdfc acount 4 amount is deducted against the adhoc stmt through i m not satisfy this highly deduction amount pls kindly grant me refund my all amount and resolve the my problem as soon as possible i will blocked my hdfc bank acount for this fraud deduction through adhoc stmt related.pls solve my problem and refund my money.
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      A
      Abinaya Thulasi
      from Chennai, Tamil Nadu
      Apr 22, 2019
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      Address: 5 ARJUN MAIN ROAD, MODERN CITY PATABIRAM, SORANJERI PATTABIRAM POONAMALLEE, Tiruvallur, Tamil Nadu, 600072

      Inst alert chg inc gst jan - march2019- MIR[protected] ... why the hell you peoples taking money from my account ... without any information and its third time you ###ing people doing same.. I should get my money back or else case will be filed- are you guys mad if complaint is short it wont get resolve?? then what the ### using of your ###ing bank. I need the money to get credited back.every time your bloody bank does it .. i need the money thats it or else i will spoil the hdfc bank by posting reviews and screw you ###
      May 30, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 26, 2019
      HDFC Bank Customer Care's response
      Hi Abinaya,

      Let us look into it for you. Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFC Bank Customer Assistance
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        J
        Jamilvb
        from Kolkata, West Bengal
        Apr 22, 2019
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        Hi; My name is MD JAMIL AKHTAR .I had a complaint against HDFC Bank regarding a service of (Personal loan ) that i had bought of them on dated 18/04/19. There is totally be a false commitment done with me by their representative ( Sales Manager ) name PIKU ph no. [[protected]]. They said that it will be at the Rate of @ 11.99% (reducing rate of interest) with maximum 1% processing fees. But when the amount gets disbursed in my Hdfc account then i calculated it and i found it is 3% excluding GST processing fees so it clearly shows that they have cheated me. And before the amount gets disbursed in my account i haven't received any confirmation call from HDBC Bank which is a big concern for me that atleast they should inform me about the same but they didn't bother to do so. I have already gets disbursed in my account and raised the concern for the same and give them complaint. But the response which I got was not satisfactory at all.They said that you gets charged for this. Thus, I decided to file my complain on this site with the expectation that some how i will get a Justice. So this is my humble request to help me to sort out this problem. Details are as follows: Name : MD JAMIL AKHTAR Loan No: 67226400 Total Amount: 100000 Disbursed Amount: 96452 Date: 20/04/19.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Shareefmbo
          from Hubli, Karnataka
          Apr 22, 2019
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          Address: Lakdikapul, Hyderabad, Hyderabad, Telangana

          I have salary account in lakdikapul hyderabad (D) telangana state. I went to a nearby hdfc bank. The people said to me if i need to close the bank account so home branch people can close. And also they said that if i wait for few months my account will automatically close by authorities for non-operating of account. I tried to contact the home branch so i didn't get the contact details anywhere. And later 1year again i'm getting negative balance message for not maintaining of min balance in account. What should i do? Im not in my branch location.
          May 27, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 25, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

          -Nadia
          HDFC Bank Customer Assistance
          Nov 24, 2019
          Updated by Shareefmbo
          Hi HDFC Bank,

          I didn't received any message or call or from any other sources of communication about my account closure and that to you closed this ticket without any confirmation. Is this correct? a customer issue without solving How you close the ticket?

          I need justice on span of 2days (25th Nov 2019).

          Regards,
          Sk Shareef
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            S
            Saharsh Yande
            from Mumbai, Maharashtra
            Apr 22, 2019
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            Address: 411038

            Myself mr. Saharsh. Policy number[protected]).

            I have been using hdfc ergo car insurance services since last 3 years. Last year i had opted for "ncb protection" add on which clearly says "even if you make a claim we shall keep your no claim bonus discount intact for the next renewal of your policy. So, that you enjoy the premium discount." (Pfa the screenshot for reference)

            But, on contacting customer care on call / through email i was told that the ncb protection is only applicable in 3 conditions as mentioned in faq page.
            - damages to windshield glass
            - loss to parked vehicle by external means
            - loss to parked vehicle due to flood, earthquake, aog perils
            This information is hidden to customers until they purchase the policy / contact for claim.

            My concern is:
            1. If the protection add on is limited to 3 conditions only - why it is not mentioned (*terms & conditions apply) anywhere at the time of renewal / purchasing the policy on the first page itself? (Pfa the screenshot)
            2. The conditions are not mentioned on the final "payment" as well. (Pfa the screenshot)
            3. How would a customer come to know about these conditions?

            By doing this, is hdfc ergo not misleading / misguiding the customers? Are these not fraudulent services?
            HDFC ERGO General Insurance customer support has been notified about the posted complaint.
            Dear Team,

            Please service to Zicom, CCTV, Fire Alarm System and Fire Extinguisher, find the office address.

            Regards
            Vijaykumar RT
            Gulbarga
            Mo [protected]
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              V
              Vinesh.Kumar
              from Delhi, Delhi
              Apr 22, 2019
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              Address: Chennai, Tamil Nadu, 600093

              On 06 apr i applied for fastag via hdfcbank and amount has been deducted for rs 500. However even after 10 day (Original lead time was 7 days) there was no communication on the progress of delivery.

              I contacted the support number [protected] and i was told there was an issue with the portal and i have to manually send the documents to fastag. [protected]@insolutionsglobal.com.

              But i am yet to hear from them (They have not acknowledged inspite of my request) and the help line is is not being attended today. Trying since morning.

              Requesting to resolve this asap and deliver the fastag.
              Dear Customer,

              We sincerely regret the inconvenience caused to you. Kindly note that our your FasTag Application will be processed within 2 working days. We request your patience in the interim. Please feel free to contact our FasTag Customer Care at [protected].

              -Nadia
              HDFC Bank Customer Assistance
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                A
                amolpimparkar
                from Pune, Maharashtra
                Apr 22, 2019
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                Address: Koregaon park, Pune, Maharashtra

                Hi, i have salary account in hdfc 3 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc existed old salary account showing -10000 balance.
                The bank converts my salary account converted into savings account & charged monthly.. Now its 10000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidelines on savings account banks not charge even its negative balance.
                I approach branch, but they behaved rudely & refuse to close account.
                Plz justice to me. 10000 is huge amount to me. What is the solution?
                What is the action will take against this bank.
                May 25, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 22, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                -Manoj
                HDFC Bank Customer Assistance
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                  P
                  Prince nirwan
                  from Mumbai, Maharashtra
                  Apr 22, 2019
                  Resolved
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                  Resolved

                  Address: 1348, chomu house, gangapole, jaipur, Jaipur, Rajasthan, 302002

                  Hello sir/medam
                  My name is bhupendra singh nirwan. I am a customer of hdfc bank credit card from long time. This time i am out of the town and i told the collection person that i am out of town this time and i come and do payment but he is ignoring me and go to my home and harrising my fmily again and again and my family mently so disturb and i am also distrub and i am not considered on my work. He talk loudly with my famliy and publicy and create a seen and my family is very dipressing and action to file a poilce complain so you take a action otherwise we will go to police and comsumer court also. This person no. Is [protected] and his name is virendra singh so my apsent he is talk to my family very badly. I have some sms and recording also i hope you take a strick action and i hope that this type seen is never create in future. Plz be strickt. He is behaving very badly with my family. Plz restigated this type of person
                  Thanks
                  May 24, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Apr 22, 2019
                  Updated by Prince nirwan
                  Plz restigated this person as soon as possible. Than he is never talk to anyone this type. I hope you take action very soon.
                  Verified Support
                  Apr 22, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 5160202 for further assistance in this regard.

                  -Manoj
                  HDFC Bank Customer Assistance
                  Verified Support
                  Apr 22, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  At the outset, it is unfortunate to note that your recent interactions with the Bank have not been to your satisfaction. We assure you that it is our constant endeavor to provide outstanding service to you and ensure that your banking experience with us is always pleasurable. We request you to contact our Debt Management officers at[protected] / 5160202 with regard to your credit card outstanding or for any further clarifications.

                  -Zubin
                  HDFC Bank Customer Assistance.
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                    M
                    Manuvishwanath
                    from Bengaluru, Karnataka
                    Apr 22, 2019
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                    Website: fastag.hdfcbank.com

                    I am unable to recharge my fastag. Tried to login using the website https://fastag.hdfcbank.com. unable to login. Even though i have wallet id. Still get error. Tried to call customer service. And was on hold from 10am to 11am on 22 april 2019, no one addressed the call. Attached is the screenshots.
                    Tried to do a quick recharge, still my wallet id was not found. This is a major failure in the nationalized bank service.
                    May 03, 2019
                    Updated by Manuvishwanath
                    I tried to rest the password.(Below screen shot) it never proceeds after the page. i tried to "First time Registration" and trying to use the "change password" option, it load the answer the questions.. But IT WONT LOAD THE QUESTIONS... What is this. HDFC are running a scam. please return my deposit of 200 RS, so that i can but fasttag from some one more reliable.
                    You guys are running a big scam i wish i could take this further higher. And i will search all means to do so.
                    bunch of Scammers

                    May 03, 2019
                    Updated by Manuvishwanath
                    And regarding the email ID. i never got any response till date. what is this
                    Dear Customer,

                    Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                    -Manoj
                    HDFC Bank Customer Assistance
                    I have registered and paid for hdfc fastag an amount of rs. 500.00. Till date i have not received anything. My transaction reference no. Is HFR 171245
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                      C
                      chhagan prajapat
                      from Delhi, Delhi
                      Apr 22, 2019
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                      Resolved

                      Address: Pune, Maharashtra, 412115

                      Dear sir/ madam,
                      I need your help, i got a call from hdfc agent name kaveri singh, mob.-[protected], she offer me a 5 lac loan at 8.5% interest rate, she told me they offer this loan against bharti axa policy so i have to pay 26000 for policy then after getting a policy they will give me a 5 lac loan. She give me a loan id hdl[protected]in. And after three verification call she send a bharti axa's executive to collect 26000 payment from me so i have paid 26000 on 30/03/19. But still, i did not get a policy or loan, so can you please let me know is it true that hdfc is offering loan on bharti axa policy or they are frauding.
                      Thanking you
                      Regards
                      Chhagan lal
                      May 6, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 24, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Kindly note that we do not offer any loan against/in lieu of insurance policies. Also, the Loan Application number shared by you does not pertain to HDFC Bank. You are requested to lodge a complaint with the law enforcement authorities with regard to the same. In case of any assistance, you may email us at [protected]@hdfcbank.com.

                      -Anay
                      HDFC Bank Customer Assistance
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                        J
                        jahid@36486
                        from Delhi, Delhi
                        Apr 22, 2019
                        Resolved
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                        Resolved

                        Address: Medak, Andhra Pradesh, 502305

                        Respected sir / madam..
                        I, hdfc credit card which detail given below, holder, herein kindly requesting to intervene and recover the unauthorized amount.
                        On 20.04.2019, early morning one message received from hdfc bank portal "ax - hdfcbk" on my registered mobile [protected], stating "alert: rs.50590.00 spent via credit card xx7084 at sbilife10983 on[protected]: 05:36:27 without pin/otp."

                        The same amount has been debited from my hdfc credit card.
                        Here i want to mention that i don't have any insurance in sbi bank. And moreover, i have never share my card credtentials to any body.
                        Please kindly requesting for your intervention and recovery for the same.
                        My hdfc credit card no. Is"
                        "[protected]" type: platinum, master card.
                        Card holder name: jahid khan

                        Thanking you
                        May 25, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Apr 22, 2019
                        Updated by jahid@36486
                        Please kindly requesting for your intervention and recovery for the same.
                        Verified Support
                        Apr 24, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We confirm that we had already responded to your e-mail on April 23, 2019, 04:54 PM. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected].

                        -Anay
                        HDFC Bank Customer Assistance
                        Apr 24, 2019
                        Updated by jahid@36486
                        Sir,
                        Thanking you for reply.
                        I m herewith requesting to do credit of the disputed amount Rs. 50590/- to my credit card account otherwise after statement generation i will be compelled to pay the disputed/ fraud transaction amount.
                        should we do any legal proceeding to be initiated in cyber crime / Local PS against the merchant
                        Sir,
                        Thanking you for reply.
                        I m herewith requesting to do credit of the disputed amount Rs. 50590/- to my credit card account otherwise after statement generation i will be compelled to pay the disputed/ fraud transaction amount.
                        should we do any legal proceeding to be initiated in cyber crime / Local PS against the merchant
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                          @angel
                          from Mumbai, Maharashtra
                          Apr 22, 2019
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          My hdfc account was opened in my first company. After some time i left that company. They converted my account in saving account without informing me. That time there was charges of rs.34. I mopped my old hdfc account with my second company and converted it in salary account. Then also there are charges on my salary account rs 742. I want to close this account now.
                          But they are saying to pay that much amount.
                          May 25, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 24, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7 Hence you need to maintain the Average Monthly Balance. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT Request you to visit the nearest branch in case you wish to close the account. Please visit the following link for the address of our branches and ATMs https://www.hdfcbank.com/branch-atm-locator

                          -Anay
                          HDFC Bank Customer Assistance
                          Apr 24, 2019
                          Updated by @angel
                          I want to close this account because i don't have that much money to keep 10000k in the account. But bank people are saying to pay the charges. And i will not pay charges as i because i didn't get informed by bank that my account has converted in the saving account.
                          My problem is still not get solved. As they are just telling me to maintain minimum average balance or to visit the nearest branch to close the account but what about the charges that bank person is telling to deposit. they are not talking anything about the charges as it is really disappointing i never want to open any account in the HDFC Bank.
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                            P
                            Payal.Thapa
                            from Jalandhar, Punjab
                            Apr 21, 2019
                            Resolved
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                            Resolved

                            Address: 7842-78415 jattawallan mohalla manimajra, Chandigarh, Punjab

                            I have already complaining regarding wrong transaction made by hdfc bank but no step has been taken yet again they have put my account on negative i have already done settlement for this card they have not refunded my money even this card for previous is also closed i am very disturbed m already in debt due to their wrong transaction of my salary again they have put my salary acc on negative why bank is putting my salary account on negative i want my previous transaction to be refunded
                            I have already made settlement for the credit card i have used
                            May 26, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 24, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have reviewed your comments expressed and request you to contact our debt management executives at: [protected]-702 for any queries in this regard.

                            -Zubin
                            HDFC Bank Customer Assistance
                            What type 0f resolution is this non help whom should I contact
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                              L
                              Laveena Jagiasi
                              from Mumbai, Maharashtra
                              Apr 21, 2019
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra, 421004

                              Hi hdfc leads,
                              Amazon initiated refund for one product on 24 feb but same is not credited to my account. I have refund reference number as well.
                              After calling bank multiple times on customer care, after listening entire scenirio support people just bang the call without assistance.
                              Poor assistance. Kindly provide me my refund back.
                              Jun 11, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 04, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please email us at [protected]@hdfcbank.com from your registered email id along with the date/amount of original transaction deducted from your account, amount of refund and copy of email confirmation regarding a refund for further investigation. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                N
                                Nalamasa Ramesh
                                from Mumbai, Maharashtra
                                Apr 21, 2019
                                Resolved
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                                Resolved

                                Address: Hyderabad, Telangana

                                I nalamasa ramesh having hdfc peronal loan account no. 63725884.
                                I went through a deal with hdfc bank for a personal loan of amount 500000 rupess with 12% interest for a tenure of 5 years with emi of 11122 rupees, they agreed too for the same. And i signed on the agreement papers.

                                But they credited me 1 lakh less only 400000 rupees only, raised the 2%interest i. E 14% and decreased the tenure 1 year i. E only 4 years with emi of 10931 rupees, all this done by them without informing me.

                                I questioned about all of this mishappenings, they replied me that you are eligible for this much amount only, then i raised a complaint against hdfc bank, then complaint resolved from hdfc called me and asked me to pay 3 successful emis then they will top up 1 lakh more amount and reduce the interest to 12% and increase the tenure to 5 years, but now there is no response from them.

                                Actual promise by them is 5 lakh with 12% interst for 5 years with emi 11122 rupees
                                Sanctioned by them is 4 lakh with 14% interest for 4 years with emi 10931 rupees

                                So i kindly request you make them top up 1 lakh amount with reducing 14% to 12% interest and increasing the tenure to 5 years.

                                Iam already paying 10931 rupees emi since 3 months, if they top up 1 lakh, i have to pay 11122 rupees only for 5 years.. There is no variation in above two emi only variation is time period
                                May 25, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 24, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We submit that Personal Loan was disbursed post-execution and signing of loan agreement cum schedule and issuance o[censored]n-encashed security cheques along with repayment instructions in favor of the Bank for the equated monthly installment (EMI). Once the customers execute the agreement, they are deemed to have accepted all terms/conditions and agreed to abide by the same. The interest rate, EMI amount, processing fees and loan tenure were clearly communicated to and accepted by you and the loan application has been processed on that basis only. However, in case any written commitment for the loan with the mentioned rate of interest and amount was conveyed to you, kindly share the same with us at [protected]@hdfcbank.com for our further investigations in the matter. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  K
                                  kavin r
                                  from Madurai, Tamil Nadu
                                  Apr 21, 2019
                                  Resolved
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                                  Resolved

                                  Address: 638 401

                                  Hi, i have salary account in hdfc 1 year back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -9000 balance.
                                  The bank converts my salary account converted into savings account & charged monthly. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
                                  I approach branch, but they behaved rudly & refuse to close account.
                                  Plz juistice to me. 9000 is huge amount to me. What is the solution?
                                  What is the action will take against this bank.
                                  Jun 3, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Apr 21, 2019
                                  Updated by kavin r
                                  Hi, i have salary account in hdfc 1 year back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -9000 balance.
                                  The bank converts my salary account converted into savings account & charged monthly.. Now its 9000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
                                  I approach branch, but they behaved rudly & refuse to close account.
                                  Plz juistice to me. 9000 is huge amount to me. What is the solution?
                                  What is the action will take against this bank.
                                  Verified Support
                                  Apr 21, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    D
                                    Dmhzx
                                    from Noida, Uttar Pradesh
                                    Apr 21, 2019
                                    Resolved
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                                    Resolved

                                    This bank and others are systematically defrauding foreign visitors to they tune of billions of rupees every year. A scam of epic proportions.
                                    When we get the credit card receipt from the machine, even if we have explicitly said we want the transaction currency to be rupees, it has been processed in gbp. It is printed with a statement that we have agreed to this theft and have chosen gbp. We haven't.
                                    The net result is that it costs us about 5% more on every transaction than it would if processed by mastercard1/visa.
                                    We have complained to the places that have defrauded us, and they all plead ignorance.
                                    These are not small shops, but huge organisations including
                                    Crowns plaza
                                    Syria's
                                    Delhi haat.

                                    In every case we asked specifically that rupees should be the transaction currency, in every case we've been told that it is.in every case it isn't.
                                    Your bank and others are stealing from foreigners visiting your country, and such dishonest practices by the banks does not encourage them to return.
                                    If this isn't criminal it should be, and i will be posting details of this scam, naming your bank as a perpetrator to your government, tourism board, regulators and all over the internet.
                                    May 27, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 24, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We infer that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to [protected]@hdfcbank.com to enable us to do the needful. 1.Name as mentioned in the card account, 2.Last four digit of your credit card (xxxx xxxx xxxx 1234), 3.Contact number as updated in the card account and latest contact number. 4.Email address as updated in the card account. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      L
                                      Lucky@95
                                      from Mumbai, Maharashtra
                                      Apr 21, 2019
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                                      Address: Near SBI branch, shilphata khopoli,Tal.khalapur,Dist.Raigad, Maharashtra,410203, Raigad, Maharashtra

                                      My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of sept i received a call from customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking. I logged into my account for some reason on 20 apr 2019 and i see that i have rs -3500 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer. As per new rbi guideline bank has no officials to charge the customer any pending charges. And i visited the bank branch in khopoli. I have requested them to close my account. They have tell me (Angrily) u should have to pay the charges otherwise the account should be go to minus. Plz help me about this.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        Shiva Neelankar
                                        from Mumbai, Maharashtra
                                        Apr 21, 2019
                                        Resolved
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                                        Resolved

                                        Address: M G Road shanthappa block channpatna town Ramanagar District, Ramanagara, Karnataka, 562160

                                        I have applied for new debit card it was supposed to deliver by blue dart 19th april 2019 and i have not even received single call but i received message saying adress is incorrect, so irresponsible i need to know what's wrong with my address and why its not delivered this is ridiculous how did you opened an account if the adress is incorrect please take necessary steps to deliver my debit card my
                                        May 24, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 21, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Let us look into it for you. Please share your Account No., with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                        -Manoj
                                        HDFC Bank Customer Assistance
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