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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 732

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R
Rajesh Thangadurai
Apr 20, 2019
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Resolved

Address: 4/116 West Street, Kulayankarisal, Thoothukudi, Tamil Nadu, 628103

I have a nri account with hdfc bank. I didn’t use the account for around 5 months so the bank applied amb charges around 3500 rupees. Recently i decided to use the account and contacted hdfc customer care and tuticorin hdfc branch manager and asked them to waive off the charges. Branch manager (Shri ganesh) agreed to waive off the charges and asked me to maintain minimum balance in the a/c and give confirmation of maintaining amb.
I transferred around 30, 000k into my account immediately and asked them to waive of the charges.
They waived off the charges on that day but after one week they deducted around 45000 rupees from my account for not maintaining amb charges. I feel cheated, i transferred the amount based on the confirmation email from branch manager.
My request number is mumc[protected]. I need my money back. I don’t think customer care and branch manager will help. Kindly help here.
May 25, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Nadia
Customer Assistance.
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    R
    Rickydagar
    from Gurgaon, Haryana
    Apr 20, 2019
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    Address: [email protected], Hisar, Haryana, 125001

    My hdfc bank loan-two wheeler loan[protected]. I already submitted the loan emi rs. 2765 every month but extra money is also deducted 3 times. I need the clarification why this amount is deducted when i timely give the loan emi's. I many time call your customer care but they don't resolve my problem.in my account sufficient amount of money is available all time for loan emi's then why you deduct extra money.
    HDFC Bank customer support has been notified about the posted complaint.
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      Rajashri Dhamanskar
      from Mumbai, Maharashtra
      Apr 20, 2019
      Resolved
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      Resolved

      Address: Pune, Maharashtra, 411013

      I got call from hdfc credit card department whether i am interested in getting credit card. I was interested in that and i had applied for hdfc regelia credit card. I have been told that you will get benefit of buy 1 get 1 free movie ticket on bookmyshow. But when i received the card that benefit was not there. I think they are attracting customers with false info.
      Please let me know how i can deal with this case.
      Thanks
      Rajashri athikary
      +1 photos
      May 23, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 22, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We'll certainly look into this for you. Please share your Credit Card No., along with the registered mobile number, email ID and the complete issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Manoj
      HDFC Bank Customer Assistance
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        M
        Murtaza Kagdi
        from Mumbai, Maharashtra
        Apr 20, 2019
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        Address: H NO B 1820, OPP GPO, LAL BAZAR, YUSUF MANZIL, B/H MATERNITY HOME, Bharuch, Gujarat, 392001

        Hi,

        I can not login into net banking, if i try to generate otp to change password i'm not at all receiving the otp message. I also communicated with hdfc customer care, they said everything is ok from there side. But i am getting messages on the same mobile number from others but not getting hdfc otp message also not receiving mail for the same. Due to this i am not able to do any kind of transactions. Please fix this issue asap
        Moazzam kagdi
        HDFC Bank customer support has been notified about the posted complaint.
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          P
          prad@1234
          from Bhuj, Gujarat
          Apr 20, 2019
          Resolved
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          Resolved

          Address: bhuj, Kutch, Gujarat, 370001

          Sir, i have taken a vehicle loan from hdfc bank, sir due to financial crisis i am not able to pay my emi in time everytime i pick the call and reply to your executive, and pay the emi maximum end of month and late by only single emi and bearing late payment charges and other charges and paying them also. Yesterday he call me i pick his call and inform him to clear the same by monday, today he came to my office and start abusive language and fight with my security guard, and when i call him he said u talk to bank i behave like this only and when i call his boss he said complain me to bank this is ridiculous behaviour. Being a banker if your employees show this type of behaviour thats not nice, i want you to take strict action against them.

          Contact no hdfc executive : mr mangal singh [protected]
          My number : mr pradeep tiwari [protected]
          May 25, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Apr 20, 2019
          Updated by prad@1234
          i have taken vehicle loan from other banks also but never face such type of behaviour from their employee this is totally disappointing and the reply of the boss is totally undigetable to compalin about him in bank, it shows the bank dont hire the employee they hire the rowdy and dacoit who use to snatch the things and use abusive language with customers .
          Verified Support
          Apr 24, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          Please email us at [protected]@hdfcbank.com from your registered email id along with your loan account details, contact details and complete details of the issue for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Zubin
          HDFC Bank Customer Assistance
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            B
            Bharti Rajpoot
            from Mumbai, Maharashtra
            Apr 20, 2019
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            Address: C-819 camp no 2 nangloi lokesh cinema delhi -110041, New Delhi, Delhi, 110041

            Dear sir,

            I am previous employee in hdfc securities.
            Emp code -145687, name - bharti,
            Date of joining - 22/06/2015
            Exit date - 15/11/2016

            But till date my reliving letter not giving to me every time i am call here but not positive revert in hdfc securities staff. Every time his told me he raise the query but no any other action in my problem. And system update the reliving status is dispatch but me not received, who is the person he giving to my reliving letter. It is critical to me. Please solve my problems as soon as possible.

            Regard
            Bharti
            Ph no [protected]
            Mail id - [protected]@gmail.com
            HDFC Securities customer support has been notified about the posted complaint.
            Strongly feel that there are fraud happening with public money !

            In 2017 when Nifty was 9800 then HDFC Prudence Fund NAV was 31.95
            In 2019 when Nifty is 11200 then the same fund which is switched to HDFC Balance advantage Fund, NAV is 27.30 !!!

            How is this possible unless there is some fraud !!!
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              A
              Anupwolves
              from Bengaluru, Karnataka
              Apr 20, 2019
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              rude behaviour of executive

              Address: mangalore, 575001

              Dear bank,

              This is to inform you i have an loan a/c in hdfc bank, due to some personal problems i was unable to pay april month ka installment, i got a call from executive on 14th regarding payment and she was forcing me to pay on17th, since i had problem as i told already i was unable to pay it i got a call on 16th from same executive, i told her will pay this on 1st of next month as only two installments are pending for...
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              S
              Sujoy Mazumder
              Apr 20, 2019
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              Resolved

              Address: Kolkata, Kolkata, West Bengal, 700052

              I raised request for free look cancellation of policy 21175501 on 7th march interaction id hdfcsl=[protected].
              After many counter requests i got confirmation of 24th march (Hdfcsl=[protected] that request is forwarded to department.

              I called helpline to know status after 2 week but they said i didn't raise any request.
              I got reply email on 17th april "forwarded your request to our concerned department". On april 19 i got reply "we have updated your neft details".
              I want full refund of policy amount immediately
              May 24, 2019
              Complaint marked as Resolved 
              HDFC Life customer support has been notified about the posted complaint.
              Verified Support
              Apr 22, 2019
              HDFC Life Customer Care's response
              Hi, kindly inform the policyholder as the concern is already raised on [protected]@hdfclife.com, our team will check and post assessment response will be shared policyholder.
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                S
                Shafat Jeelani
                from Srinagar, Jammu and Kashmir
                Apr 19, 2019
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                Address: HDFC Bank, Nowgam, Srinagar., Srinagar, Jammu and Kashmir, 190015

                My SB account no: [protected] maintained at HDFC Bank Nowgam, Srinagar has been wrongly debited by an amount of Rs 10000/= under FD no: [protected] through a cheque not issued by me.
                I would like to get the amount of RS 10000/= credited back to my account and the reasons for this act which has caused me anxiety and mistrust .
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                  Laxmanrao1215
                  from Hyderabad, Telangana
                  Apr 19, 2019
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                  Address: Mumbai City, Maharashtra, 400013

                  This is lakshmana rao thiruveedula, i had an issue with icici bank online transfer.in april 2nd one of the my friend transfer 300 rs amount from hdfc to my icici bank account[protected] but i am not receive that amount in to my account still that is a imps transfer but i am not receive that amount to my account. With out processing money how then can show transaction is successful for this reson i will compaint against the hdfc online app.
                  +1 photos
                  HDFC Bank customer support has been notified about the posted complaint.
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                    P
                    P_Kumar
                    from Bengaluru, Karnataka
                    Apr 19, 2019
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                    Address: 560066

                    I'm pawan kumar and i'm using hdfc regalia first credit card. I took this card a couple of years back (Maybe 2-3). I contacted hdfc customer care in aug 2018 for some issue and at the end of the conversation i was told about an offer. I was told that if i activated any smart pay service (Automatic bill payment) with my card and used for at least 3 months then my card would become lifetime free card. I had activated that service for my mobile bill payment. Now i have been charged 1000 as annual fee and 180 gst against the promise made to me by one of their customer care executives.
                    I know that this is a chargeable card but as i was asked to activate smart pay with a promise of lifetime free then it should not have been charged or at least i should have been intimated that the offer/policy has changed.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      O
                      Om vishnu
                      from Mumbai, Maharashtra
                      Apr 19, 2019
                      Resolved
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                      Resolved

                      Address: Village Rampura, Sirsa, Haryana, 125103

                      श्रीमान जी, मैनें 2 महीने पहले hdfc bank mandi dabwali में kcc loan अप्लाई किया था। वहां के बैंक मैनेजर हमें बार बार घुमाते रहे और लोन के लिए रिश्वत की मांग की। जब हमने रिश्वत से मना किया तो हमारे से missbehave किया। और इस के बाद हमारा लोन नहीं किया। और अब जब हम अपने कागज वापिस मांग रहे हैं तो वो भी वापिस नहीं दे रहे और न हमसे मिल रहे और न फोन पर बात कर रहे और हमारे कागज भी वापिस नहीं कर रहे
                      श्रीमान जी बैंक मैनेजर हरविंदर सिंह ने हमें बहुत परेशान किया है
                      May 25, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 19, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share the complete address of the Branch and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        H
                        hituparmar
                        from Gurgaon, Haryana
                        Apr 19, 2019
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110085

                        Myself hitesh kumar parmar, having hdfc credit card from last few year, regularly i pay my bill by deposit cash in near by hdfc branch,
                        Today on 19/4/2019, i got a call from mr. Rahul employee id no: 48103 and he ask me to pay the bill i simply said today is bank holiday due to good friday i will pay tomorrow by afternoon, but he refuse and said you have to pay today itself and started shouting and misbehaving.

                        I again request him that i will pay tomorrow but he did not stop and harassing me on phone.

                        As i am a old customer of hdfc credit card my request to you that kindly look into the matter and resolve it.

                        Thanking you,
                        Yours truly
                        Hitesh kumar parmar
                        +91 [protected]
                        New delhi
                        May 27, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 19, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete concern, card number, caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          sahibey alam
                          from Noida, Uttar Pradesh
                          Apr 19, 2019
                          Resolved
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                          Resolved

                          Address: Lucknow, Uttar Pradesh

                          I have made irctc booking on 11th april of amount approx. 1605, but it got failed and my ticket was not booked, also its 8 days passed and i have not received refund to my credit card.
                          See the below irctc status. Kindly expedite the resolution.

                          Hdfc credit card
                          Transaction id: [protected]
                          Kanpur central (Cnb) new delhi (Ndls)
                          Transaction date: 11 apr 2019
                          Transaction amount: 1605.0
                          Payment status: pending from bank end
                          Failure reason: no response from bank

                          Name:- sahibey alam
                          [protected]
                          May 22, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 21, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                          -Nadia
                          HDFC Bank Customer Assistance
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                            G
                            Gauri Pedgulkar
                            from Mumbai, Maharashtra
                            Apr 19, 2019
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                            Hello there

                            I am a hdfc bank credit card holder. The bank has sent sms for payment against charges of one assist service of rs. 2492/- my credit card number ending with 9507. I am not interested about this service and don't want this membership any more. So cancel the membership.

                            Name: gauri pedgulkar
                            Hdfc credit card no. [protected]
                            Mobile no: [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Gauri,

                            Greetings from OneAssist!!!

                            We are sorry to see you go.

                            We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                            We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                            Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                            We appreciate your patience in the interim.

                            Regards

                            Team OneAssist
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                              A
                              ABHIara
                              from Bengaluru, Karnataka
                              Apr 19, 2019
                              Resolved
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                              Resolved

                              Address: smq 646/1 a f station tezpur., 784104

                              For the last few month some amount are debated from my saving a/c for the name of amb chrg incl gst for mar2019-mir[protected]amb. My, a/c no is [protected] name rani singh.
                              The main thing is that i maintained your minimum balance requirement i. E 6000. My email id is [protected]@gmail.com. My contact no [protected] apr 2019 inst-alert chg inc gst jan-mar2019-mir[protected] mir[protected] 18 apr 2019 17.70 6, 177.37
                              09 apr 2019 amb chrg incl gst for mar2019-mir[protected] mir[protected] 09 apr 2019 354.00 6, 195.07
                              06 apr 2019 pos 416021xxxxxx1254 binod nath pos debit [protected] 06 apr 2019 410.00 6, 549.07
                              01 apr 2019 credit interest capitalised 31 mar 2019 54.00 6, 959.07
                              06 mar 2019 amb chrg incl gst for feb2019-mir[protected] mir[protected] 06 mar 2019 354.00 6, 905.07
                              08 feb 2019 imps[protected]abhishek kumar singh-hdfc-xxxxxxx0881-moblt[protected] [protected] 08 feb 2019 3, 000.00 7, 259.07
                              05 feb 2019 pos 416021xxxxxx1254 reliancejio pos debit pf[protected] 05 feb 2019 98.00 4, 259.07
                              05 feb 2019 amb chrg incl gst for dec2018-mir[protected] mir[protected] 05 feb 2019 354.00 4, 357.07
                              05 feb 2019 amb chrg incl gst for jan2019-mir[protected] mir[protected] 05 feb 2019 354.00 4, 711.07
                              30 jan 2019 debit card annual fee-jan[protected]mir[protected] mir[protected] 30 jan 2019 236.00 5, 065.07
                              16 jan 2019 inst-alert chg inc gst oct-dec2018-mir[protected] mir[protected] 16 jan 2019 17.70 5, 301.07
                              01 jan 2019 credit interest capitalised 31 dec 2018 56.00 5, 318.77
                              26 dec 2018 debit card issuance fee 211218-mir[protected] mir[protected] 26 dec 2018 885.00 5, 262.77
                              05 dec 2018 amb chrg incl gst for nov2018-mir[protected] mir[protected] 05 dec 2018 354.00 6, 147.77
                              20 oct 2018 inst-alert chg inc gst jul-sep2018-mir[protected] mir[protected] 20 oct 2018 17.70 6, 501.77
                              30 sep 2018 credit interest capitalised 30 sep 2018 59.00 6, 519.47
                              28 sep 2018 debit card annual fee-sep[protected]mir[protected] mir[protected] 28 sep 2018 236.00 6, 460.47
                              23 jul 2018 inst-alert chg inc gst apr-jun2018-mir[protected] mir[protected] 23 jul 2018 17.70 6, 696.47
                              01 jul 2018 credit interest capitalised 30 jun 2018 58.00 6, 714.17
                              24 apr 2018 inst-alert chg inc gst jan-mar2018-mir[protected] mir[protected] 24 apr 2018 17.70 6, 656.17
                              May 23, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 22, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Average Monthly Balance is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the GST at the applicable rates. Effective 1st April 2013, customer's registered for InstaAlerts service with 'SMS' facility, would be charged as follows: Salary/Savings Account: Rs. 15/- per quarter Current Account: Rs. 25/- per quarter You may visit https://bit.ly/2EEowiK for more details of how the Average Monthly Balance is calculated. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT

                              -Manoj
                              HDFC Bank Customer Assistance
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                                Gaurang1711
                                from Delhi, Delhi
                                Apr 18, 2019
                                Resolved
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                                Resolved

                                I have purchase some merchandise from louis philippe and there was 10% cashback if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been 110 days. It’s been a long time and no one is paying attention to my complaint neither hdfc nor louis philippe. The cashback has not been credited in the account despite being more than 90 days
                                May 23, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 21, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Please write to [protected]@hdfcbank.com with your registered mobile number and email ID along with the date of transaction and amount of transaction. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll sort this out for you.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  A
                                  Ashok Maladi
                                  from Delhi, Delhi
                                  Apr 18, 2019
                                  Resolved
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                                  Resolved

                                  Every month hdfc bank is doing same with me.

                                  I don't know what the hdfc bank is doing with my account this is third time when bank deducted 708 rupees twice (Total=1416) again this "amb chrg incl gst for mar2019-mir[protected]" i dont know why they are having problem with my account. I am totally fed up with this. I mantained minium balance also.

                                  I want my money back. This is third time when bank deducted amount from my account without providing any information to me. This deduction is maid on 16Apr 2019. And my account number is [protected].
                                  Ashok Chakravarthy Maladi
                                  Acc no:- [[protected]]
                                  Otherwise contact my mobile number any concerns
                                  Thanks,
                                  ASHOK
                                  PH:-[protected].
                                  +1 photos
                                  May 25, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 22, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We understand that our Bank official has contacted you to address your queries and concerns. Please feel free to speak to your Branch Manager Mr. Venkata Kalyan Mittapalli on [protected] or email at venkatakalyan.[protected]@hdfcbank.com for any further clarification or assistance.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    S
                                    samirandey
                                    from Kolkata, West Bengal
                                    Apr 18, 2019
                                    Resolved
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                                    Resolved

                                    Address: Sector - V , Saltlake, Kolkata, 700091

                                    At very first time hdfc guy told me that there is no hidden charges for credit card (Money back), and after 4 months, i come to know that charges of rs/- 590 is need to pay. Which is basically charge of this card for first year.
                                    I have use this card for two times also and make the payment on time.

                                    One of hdfc guy suggest me to use billpay & recharge option, so i do prepaid recharge through billpay & recharge option and has no effect.

                                    I call customer service for 4 times & she told me that she was not getting me and cut the line.

                                    After frustrated i pay 590 on time, but still (After 15 days) its showing 590 need to pay.

                                    Credit card of other bank i never faced this type of situation.

                                    Totally unfaithful
                                    May 24, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 18, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We can help with that. Please write to [protected]@hdfcbank.com with your Credit Card No., registered contact details & the complete issue. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Helpful
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                                      S
                                      shashank dahiya
                                      from Mumbai, Maharashtra
                                      Apr 18, 2019
                                      Resolved
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                                      Resolved

                                      I applied under Amit Satvani, bhopal. Hdfc credila declined my application after final approval.
                                      Since I haven't paid them origination fees as per their order they declined my case with any made up reason which doesn't even cause any protocol breach.
                                      Heavily dissatisfied with services and support by HDFC credila.
                                      I'm in the verge of visa interview and they do such things with their customers.
                                      At time of application submission they tell things of great support but in actual are unsupportive.
                                      May 22, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 20, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your application number, mode of application, date of application, complete address of branch if you have applied at the branch, complete name and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Helpful
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