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HDFC Bank Complaints & Reviews

2.9

Updated: Feb 20, 2026

Complaints 32944

Resolved

18420

Unresolved

14524

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I created NPS account via NSDL online and provided HDFC savings account bank details. NSDL has sent intimation to HDFC to confi my KYC. Its been more than 20 days and they havent responded, due to which my NPS account is frozen for further contributions. Financial year is ending and i need to make further nps contributions to avail tax benefits. Have written email to hdfc support and gotten no response yet
PRAN:[protected]

Apr 15, 2019

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2019

HDFC Securities Customer Care's response Dear Customer

Greetings from HDFC Securities Ltd !!

Your concern pertaining to E-Nps account has been forwarded to HDFC Bank E-nps unit.
You are requested to write to Anand.[protected]@hdfcbank.com.

Regards
Customer Care
HDFC Securities Ltd

Verified Support

Mar 14, 2019

HDFC Securities Customer Care's response Dear Customer

Greetings from HDFC Securities Ltd !!

We sincerely hope your concerns in this regards have been addressed.

Regards
Customer Care
HDFC Securities Ltd

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Address: Mumbai City, Maharashtra, 421302

I have loan of 7.5lac with tenure of 5 years where i have paid 25 months of emi and now i want to make part paymeny of the same, but the bank denies it saying that the option is not available for old applicants which was never mentioned.
Its like forcing me to pay the extra amount of intrest, i have visited their branch just to know that they do not have the loan accounts in their systems and asked to reach phonebanking which is only option to get loan account details

Apr 7, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your loan account no/customer Id, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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S

Sadanand Gouri

from Raia, Goa

Mar 7, 2019

Mailed to said I’d with all the details, no response at all

S

Sadanand Gouri

from Raia, Goa

Apr 14, 2019

they made it look like resolved. an absolute cheaters

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Address: 410209

I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

Ps: this used to work earlier, i have had reset my ipin by this method twice earlier.

Aug 8, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Mar 2, 2019

Verified Support

Dear Customer,

We can help with that. Please write your issue to [protected]@hdfcbank.com with the screenshot of the error, your Account No. or Customer ID & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: 755024

Dear sir
It is to inform you my two wheeler lone a/c
No[protected]
Is with you, and i have not recived lone statement so i reaquest you to e mail to me at earliest so ican file my tax return

Thanking you
Yours
Satya sagar tripathy
Muraripur, thanual
Ps/dharamsala
Jajpur /odisha
Pin-755024
Mo-[protected]

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Address: Sainikpuri, 500087

Today to my surprise there are debits from my account of almost 7900 rupees for which i have not used my card. It is shown in description as
. Dc intl pos txn markup+st
.. What the hell is this transaction in my account. I want to know the details in priority and give back my amount to me.. This is not fair for a bank to debit such kind of amount. I want my money to be recovered as soon as possible.

Regards
Dinesh
[protected]

Apr 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 01, 2019

Updated by dinesh nvn I have share my bank statement where my account has been debited..I have neither received any sms on my debit nor I have used my card anywhere..please return my money back.

Verified Support

Mar 02, 2019

HDFC Bank Customer Care's response Dear Customer,

There is a currency conversion markup of 3.5 % on foreign currency transactions carried out on debit cards as Transaction amount + Difference in foreign currency Rate (Its the difference in foreign currency rate on the date of the transaction and on the date of settlement {Receipt of claim from acquiring bank}). Charges are applicable for ATM withdrawals and also for POS transaction. The exchange rate used will be the Visa/MasterCard wholesale exchange rate prevailing at the time of the transaction. You can also refer the following link on our website for the charges applicable: https://bit.ly/1lVQ3zP

-Nadia
HDFC Bank Customer Assistance

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My name is SOMVIR and cc ref no. 19B205*********0QT
I applied on 20/02/2019. Two days back i received sms verification and address verification, they said eveything is okay, we will update the details . THAN today(01/03/2019) i got the call verification and sad all is done. When i checked the status at evening, it is showing decline.

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Address: 4220013

Dear sir /Madam
I have credit card of HDFC bank. On 1 February 1 I have paid my credit card bill of RS.1983 but from bank it was deducted twisly.
As per HDFC BANK extra deducted amount will minuses from next bill.
But I facing issues
HDFC taking more amount from me.
I am trying to call customer care, but they are not picking call, they holding my call for 1hrs.
And bank taking late fees
Please look into this matter and resolve earlier.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 560043

Inr 3700 from my account is kept on hold without my consent. I tried reaching to customer support but they told they can't release it and it may because of deemat account. I am not using deemat account and asked the contact person to close it more than twice. Also there was no fee involvement conveyed to me while opening the account.
Please check my account and release the amount.
Name : rakesh roshan
Contact: [protected]
Ac no.- [protected]

Apr 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2019

HDFC Bank Customer Care's response Dear Customer,

As your query pertains to HDFC Securities, we request you to write to them at [protected]@hdfcsec.com, who will ensure that your query concerning your Trading account is resolved at the earliest.

-Zubin
HDFC Bank Customer Assistance

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Address: 788001

I have made a flight booking on 9th feb 2019. The transaction was failed and the amount was deducted.

I received an email "your flight booking has failed.in case of your amount being debited, refund shall be initiated from smartbuy to your source card within 5 working days."

After 5 days, i started reaching out to them from 18th feb 2019.

First, they emailed "we have received your refund request...

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Address: Delhi, New Delhi, Delhi, 110025

Hi I made a transaction to my SBI cresit card from HDFC account but the same is not credited to the card. Below are rhe details:

HDFC Account # [protected]
Amount Rs.7200
Transaction date 28 Feb, 2019
Transaction # N[protected]

Please clear it by EOD as i can incur late fee charges for paying late.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra

Hello my name is sushant gijare my employer applied for behalf of me to convert saving account into salary account because i already have an acount (Savings) into related bank. After 12 days there is no reply, response, feedback from concern branch, so i called relationship manager
As per i mentioned below and even he was not giving satisfactory answers to me

Dilip rathore
Relationship manager - imperia banking
Branch name: kalyani nagar, pune
Hdfc bank ltd.

Apr 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2019

HDFC Bank Customer Care's response Dear Customer,

Please write to us at [protected]@hdfcbank.com and share us the branch name and address where you have submitted request for re-designation of your account. Please also share your account and contact details in your email.

-Zubin
HDFC Bank Customer Assistance

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I was holding hdfc credit card number [protected]. Due to financial difficulties i breeched the settlement duration and it got cancelled.in last month i have done the full payment of outstanding amount of my credit card. The full amount was rs. 46820 (Forty six thousand eight hundred and twenty rupees). Inspite of my full payment of the of the total outstanding amount, i have not received my noc. Neither my account is updated in cibil. It still shows as overdue/ active status. Kindly do the needful and please issue my noc.

Regards
Aditya

Apr 1, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2019

HDFC Bank Customer Care's response Dear Customer,

With regard to your credit card, we request you to contact our Debt manager at Delhi[protected]/66668102.

-Zubin
HDFC Bank Customer Assistance.

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Address: Indoco Remedies LTD, Village Katha, Solan, Himachal Pradesh, 173205

Dear Sir
मैं जब 21feb. 2019 को ऑनलाइन शॉपिंग कर रहा था तो मुझसे कार्ड नंबर पुछा और पिन पूछा गया मैंने लगा कर सबमिट किया परंतु आपसी कोई जवाब नहीं आया और मेरे पैसे ₹5250 कट गए और मैंने उसी दिन कस्टमर केयर फोन किया और आज तक मेरे को कोई जवाब नहीं आया। कस्टमर केयर से भी कोई जवाब नहीं आया।
My registered mobile no. [protected]
Salary account hdfc bank
Regards
Joginder Singh
Email: salaik.[protected]@gmail.com

Apr 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at [protected]-702 for any queries in this regard.

-Zubin
HDFC Bank Customer Assistance

Mar 01, 2019

Updated by salaik No response regarding my complaint

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Address: H 93/4 First Floor Shivaji Park, New Delhi, Delhi, 110026

Hi team

Would request to please cancel my one assist membership as i am not using it. I have previously also requested one assist to cancel & deactivate membership.
I have received debit amount of inr 1299 against same. Please note my details as follows;

Name: ashish malik
Contact no: [protected]
Card ending: 8787

Your quick response in this regards will be highly appreciated.

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 7, 2019

Dear Ashish,

Greetings from OneAssist!!!

We apologise for the delay in response.

We can see that your case is under investigation and Ms Shalaka from our Escalation team is already in touch with you. Request you to allow us sometime to get back to you with a resolution.

We appreciate your patience in the interim.

Regards

Team OneAssist

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Address: 560076

I had applied for a regalia first credit card. The verification was done right but yesterday when i received it, it was a dinersclub international-clubmiles card.

I tried reaching the customer care service but could not connect. The executive who i was in touch with, isn't responding/reachable either.

Please guide me on how to procure the card i had applied for replacing the one i have with me.

I'm in an urgent need for the card, please reach out to me at [protected]@gmail.com

Apr 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). In view of the same, the credit card for Diners Club Miles has been approved.

-Nadia
HDFC Bank Customer Assistance

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Address: hdfc mg road trivandrum, Thiruvananthapuram, Kerala, 695032

Sir
I take a loan from hdfc bank from suddenly i lose my job i cant repay the some of amount around 75000 balance
The i came from abrod and close the loan and settiled down in the mg road ground floor trivandrum and they give the closure letter also
But they will not update the systemtill its showing the loan write off and pending in the cibil report kindly update inthe cibil report and do the need ful action
My self rakesh
[protected]

Apr 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that your loan XXXX50119 is closed Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: 121/5, RABINDRA SARANI, NEW BARRACKPORE, KOLKATA, 700131

I'm having 2-wheeler loan currently active to my a/c of hdfc bank & had few emi due previously. But in january-2019, i've paid all the amounts including my emis and credit card bills, everything.

But after clearing all the amounts, they are now refusing to unhold my a/c.
I've followed all the steps or procedure they've asked me to do with this regards, but issue remains the same.

I didn't get any response from them even after dropping email (See the attachment).

Request you log a complaint and help me to unhold my a/c.

Apr 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Anay
Customer Assistance

Mar 09, 2020

Updated by Ranit_93 The case was unresolved and it's more than 12 months now. Charges increased

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Address: Fatehabad, Haryana, 125111

I ordered a product from best of indian website and which i return. The merchant say that they have processed the refund but still didn't receive refund amount and the merchant give me bank reference number which is[protected]. Payment is done from hdfc bank netbanking. Pls look into matter as fast as possible.
The merchant say that they issue the refund on 14february but still didn't receive

Mar 31, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Address: 2nd floor kamal nivas building, Achalkar compound, v.p road, near Andhra Bank, Dombivli(east), 421201

I was working with hdfc life, my employee code 171067. Its been 4 months i haven't received any relieving letter. I tried contacting hr they are not responding, i tweeted this issue even they are not responding. I went to hdfc life office Deonar( navi mumbai) they gave me a number ..i tried to contact him he said he had raised this issue but still i haven't received my relieving letter now when i call him he dont pick up my phone. One day he picked and gave another number, everytime i call her she is like im middle of something call me later but not giving my relieving letter. Currently i have been selected in another company but they are telling me if you dont submit your relieving letter we will not on board you ..What can i do ?

Apr 15, 2019

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2019

HDFC Life Customer Care's response Hi, kindly connect with you Business HR for addressing your concern.

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I

India TV

May 9, 2021

HDFC Life agent code cancellation
Kindly Terminate my agent Code :HDF00906861
Dear Sir
My Self Shivam Shukla l have a Agency Code from HDFC Life Code HDF00906861
Sir due to my current job Aditya Birla Capital Ltd my new company not allow to any agent Code from any insurance company and i am not intrested to continue as a agent for any insurance company.
It's my humble request to you to please process to terminate my agent Code with immediate efforts from IRDA PORTAL otherwise i am not eligible to join my new job . Regarding this I attached my all docs

Thanks & Regards

Shivam Shukla
PAN CARD NO IEJPS7145H
HDFC LIFE AGENT CODE : HDF00906861
Mobile No [protected]

I'm visit branch last 4 week but couldn't terminate my code my job is lost bcz of this code kindly my request is tha plz terminate my code

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Address: 400064

My personal mobile no that is registered with the bank is attached to another customer within the bank. I got a call from the credit card collection team stating that i owe the bank nearly 1 lakh rupees. When i inquired the name on the ac it was some vijay. When actually my name is george. I asked the rep to clarify. He had no answers. I am very worried how this bank operates. How safe is the system

Apr 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/33016802 for any queries in this regard.

-Zubin
HDFC Bank Customer Assistance

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