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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 764

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1
1toka4kp
from Pune, Maharashtra
Feb 27, 2019
Resolved
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Address: Verna Goa, South Goa, Goa

Hi, i have salary account in hdfc 5 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -7800 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 7800 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Plz juistice to me. 7800 is huge amount to me. What is the solution?
What is the action will take against this bank.
Apr 5, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2019
HDFC Bank Customer Care's response
Dear Customer,

Kindly email us at [protected]@hdfcbank.com and restate your concerns and also share us the name and address of the branch where you had visited so that we can check and assist you. Kindly visit the following URL to access information for the complete address details of our Branches: https://bit.ly/1FVOjPE. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
Verified Support
Mar 02, 2019
HDFC Bank Customer Care's response
Dear Customer,

We understand that our Branch Official Mr. Dipak Desale has contacted you and addressed your queries and concerns. Please feel free to speak to Mr. Dipak Desale on [protected] for any further clarification or assistance.

-Zubin
HDFC Bank Customer Assistance
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    E
    Ebrahim Shirazi
    from Mumbai, Maharashtra
    Feb 27, 2019
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    Address: Mumbai City, Maharashtra, 400010

    I have been wrongly charged with an amount of rupees 2249 with reason. Dc intl pos markup[protected] mir[protected]
    Ref id[protected]

    Kindly resolve the matter at the earliest. This has happened before too kindly resolve and revert back the amount. This is very wrong of getting deduction of money evertime. I am very annoyed by this and truly disappointed.
    Apr 5, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 28, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We request you to write to us at [protected]@hdfcbank.com from your registered email id along with your account details, contact details, transaction details and issue details for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Anay
    HDFC Bank Customer Assistance
    I have not given any authorization to any one and receive this sms.

    wrong transaction. dc intl pos markup +st - Comment #3363535 - Image #0
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      D
      Dhananjay Dadhich
      from Chennai, Tamil Nadu
      Feb 27, 2019
      Resolved
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      Resolved

      Address: Mondrain Apartment Wipro Street Sholingnallur Chennai, Chennai, Tamil Nadu

      I got my hdfc food card (In dec 2018) and uploaded it's details on my salary definitions provided by my employer but unfortunately there was a mistake in card no. So the amount of my food card is deposited to other card no. Please help me in this matter and kindly refund my money in my food card.
      Name - dhananjay dadhich (Working in tcs)
      Contact email id - dadhich. [protected]@gmail.com
      Apr 3, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 27, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete concern, card no. and registered contact details to [protected]@hdfcbank.com and TCSActivation.[protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Zubin
      HDFC Bank Customer Assistance.
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        R
        riya joseph
        from Kolkata, West Bengal
        Feb 26, 2019
        Resolved
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        Address: Pune, 411033

        There was 2 months payment to be made for credit card to which the team deducted the amount from my hdfc bank account without any intermission neither the account was linked. To understand what has went wrong i went to the cc head office in pune bungarden road. After understanding the delay in two months payment they blocked my entire salary. When asked to take the amount and release the rest they said that's not possible when asked for the solution they said we can settle the amount and can consider this amount as 1st installment and rest can be given by giving 4 cheques of rs. 1500 and i agreed to it and asked to complete the process. The said we'll process the request for settlement and get in touch with you. I was in touch and taking the follow every now and then.., the person mr. Vijay who was dealing with my case said not to worry we have processed the request and waiting for the approval from the chennai head office and it will take sometime.

        After a month i got a text message for the credit card due payment with the interest, i contacted mr. Vijay and informed that i've been charged again with the interest he said not to worry as the request is in process for settlement and will wavie off the charges. 3rd month again i received a text with interest and again my account was blocked. I again contacted the team and they unblocked the account. It happened 3-4 times but the response was the same that the request is in process and anything above the settlement amount will be waived off. This happened in 2016, after too many follow ups and visiting the headoffice each and everytime with one answer from there end stating the request is still in process.

        The issue hasn't resolved yet and today its 2019 i haven't received any response from their end. And now when i checked my hdfc bank account i see that they have again blocked my account for rs.50, 000

        I need this to be resolved as non of the hdfc team are co-operative. They are charging me for no reason and want this to be resolved asap.

        Mb:[protected]

        Regards,
        Riya
        Apr 8, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 27, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        With regard to the settlement of your credit card, we request you to contact our Debt manager at[protected]/41467902.

        -Zubin
        HDFC Bank Customer Assistance
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          S
          Singh Indresh
          from Delhi, Delhi
          Feb 26, 2019
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          Address: citycom networks pvt ltd, 258, okhla phase 3 new delhi, New Delhi, Delhi, 110058

          When I have already surrendered the car on 31 march 2017 to HDFC bank, and received the NOC also then why again after more than one and half the HDFC bank hold the negative balance in my saving and current account. warning kindly solve this issue with immediate effect, otherwise i will proceed for legal action on bank and the employee involve in it. Already complaint this in past also then why the same incident is repeated by bank. this is last time else i will proceed for police complaint and legal action from court through consumer forum.

          Loan account number is 42558480
          HDFC Bank saving account number is [protected] showing negative balance of -INR -160, 576.39
          HDFC Bank Current Account [protected] showing negative balance of INR -156, 281.90
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Simmidjs
            Feb 26, 2019
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            fixed deposit

            Address: Mumbai City, Maharashtra, 400098

            My father and mother had fixed deposits (Ch/1687465, ch/1687520, ch/1687472, ch/1687537) with hdfc. All these deposits matured in jan 2019. I am the nominee for these deposits and since my father and mother have both passed away, i submitted an application for claiming the deposit money and credit to my hdfc bank account. My hdfc bank manager verified my account number and signed on the hdfc limited kyc form. I also provided a cancelled cheque...
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            S
            ss13715
            from Thiruvananthapuram, Kerala
            Feb 26, 2019
            Resolved
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            Resolved

            regarding credit card vouchers

            Address: Hyderabad, Telangana, 500018

            I amm using hdfc credit card debit card.
            I have revived two vouchers trying to claim it, but not getting. Regarding this i have tried lot times to [protected] this number.
            Since two weeks i am trying, every time i am getting busy, i kept call back option also but till now i did not receive any call.
            This is the first time i am receiving worest response from hdfc. Please help me to claim the vouchers.

            My...
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            P
            PRABIR KUMAR BASU
            from Kolkata, West Bengal
            Feb 26, 2019
            Resolved
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            Resolved

            Address: 315, P.K.GUHA ROAD., 700028

            My previous owner of Company Vision aid who have a POS Machine bearing TID No 4902 8690, EDC Sr.no[protected], EDC Model VX 520 (N), application version 06. 00. O2. He has surrendered this pos matching 23.08.18 after waiting a prolong period for repairing of the said machine.
            He was suffering huge loss due to out of service of the machine.. On 23.08.2018 your service engineer Mr. BADAL SHAW Emp code HDFM 1070 took the Machine with due deinstallation certificate.
            And subsequently the current account at huff bank also closed and closing report also given by the branch.
            Now, after taken over the business by me I have opened a bank account at United Bank of India and applied for a POS Machine. UBI branch manager tried 3 times for approval of the pos. But all in vain due to your irresponsible work of putting VISION AId in enmass system with remarks objection. I the new owner of the business gone to your pos department at brabourn road and they clearly inform at their end their is no objection and pos delink with the current account.
            Under this circumstance I am demanding removal of the objection immediately so that I can avail other bank's POS machine.
            Otherwise you inform me why you have put objection. If your objection is correct then I Wii definitely try to set aside the reason by my previous owner.
            At length I am drawing your attention to resolve the problem immediately, otherwise I shall lodge complain against you at consumers forum.
            With thanks
            Prabir Kumar Basu.
            For VISION AID.
            MB [protected].
            Apr 7, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Mar 04, 2019
            Updated by PRABIR KUMAR BASU
            HDFC Bank still not responded my complain dated 27.02.2019.
            HDFCbank"s this attitude force me suffer loss every day. When govt is giving emphasis on small and tiny business, then this bank violating govt. Policy.
            Please do the needful for early solution of this problem.
            Name of Company VISION AID., C/ID 49177337.
            My mobile 7890p10776
            Mar 05, 2019
            Updated by PRABIR KUMAR BASU
            I am requesting all our country people with a request not to open any shorts of account in this bank. This bank is mastermind to cheat its customer by deducting money from their account by showing different reasons at their will. Not only that if you closed your account with this then they will creat different problem for you, which make you trouble to open your account with other bank. I am one of the man who face this acutely, even their this bad tactics my busine5 suffer heavy loss every day due to PIS Machine. My previous owner of the business using pos machine of this bank. He was so much angry with this bank with the service of pos machine, he surrender the machine and force to closed his business. Then I took over the shop with new trade license.I have account with UBIBank but not get POS. Because her bank put my VISION AID (name of Company)
            in Emmaus which prevent me to get machine, without any reason. Actually they are trying to ruined my business.
            Please be apart with this bank.
            Account no of my earlier owner of the shop
            [protected].
            My MB no [protected].
            Verified Support
            Mar 05, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We request you to coordinate with the TID issuing bank for further assistance.

            -Anay
            HDFC Bank Customer Assistance
            Mar 08, 2019
            Updated by PRABIR KUMAR BASU
            Dear all customer of hdfc bank,
            In my earliest post I have request all cuatomwr of hdfc bank that how this bank cheated us and if we want depart from the by closing account, then how they create a lot of problems for us to harras its outgoing customer. In reply of my post customer care advise me to contact TID issuing branch accordingly I have visited issuing branch but I wad completely harras by the bank and customer care and branch authority playing badminton by using me as shuttle. Now I have think for leagal action against the bank with claiming compensation.
            So once again I am requesting all customer to beware of this cheater bank.
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              J
              Jeegesh Kanojia
              from Nashik, Maharashtra
              Feb 26, 2019
              Resolved
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              Resolved

              Address: rambag society Rajpipla, 393145

              Dear hdfc team,

              As i didn't proper service & had to suffer from shortage of funds

              As per guided my branch manager of rajpipla, gujarat branch, i had signed form of sip withdrawal & sip stop for as i am in need of money before one month, but i didn't got money yet, as i am currently staying in pune so i had send my brother to check details for the same to branch but no body available to give him service, he had waited half hour in branch but nobody given him service & bm is his cabin with some of his friend, finally brother is out of bank.

              As yesterday my account debited 1000 for sip,

              Its so pathetic service you are providing..

              Kindly resolve my issue as soon as possible so that i can close my account sooner.

              As one of member from hdfc had come to my office at early salary for corporate salary account, i will talk to hr & will not allow to open hdfc account if i didnt got service befor yesterday eod.

              Thanks & regards
              Jeegesh kanojia
              [protected]
              Mar 31, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 28, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Kindly email us at [protected]@hdfcbank with your concerns and confirm us the branch name and address where your relative had visited to submit your request. Please note that you yourself can visit any of the nearest branch to submit your request. Kindly visit the following URL to access information for the complete address details of our Branches: https://bit.ly/1FVOjPE

              -Zubin
              HDFC Bank Customer Assistance
              Verified Support
              Feb 28, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We understand that our branch manager Mr. Manish Burman has contacted you and apologize for the inconvenience caused due to delay from our end in processing the said request. Branch has forwarded your SIP cancellation request which will be processed in 4 working days. For further update, you may contact him on[protected].

              -Anay
              HDFC Bank Customer Assistance
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                R
                Rocky333
                from Bengaluru, Karnataka
                Feb 26, 2019
                Resolved
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                Resolved

                I have settled the credit card in sep 2018. But i receive card statements with late payment fee and interest on top of it every month. I have reached out to the hdfc team asking for a solution and they have given a waiver for 2 months late fee and asked to pay the remaining amount. So i have made the payment in feb 2019.
                Again 3 days later i received a statement stating late payment charges, i dont know what the heck those charges are?
                Extremely disappointed with hdfc banks inefficient customer service. We have to boycott hdfc bank in india.
                Apr 3, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 27, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

                -Zubin
                HDFC Bank Customer Assistance.
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                  S
                  surbhav
                  from Chennai, Tamil Nadu
                  Feb 26, 2019
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600002

                  Every day i am receiving at least 4-5 calls and some on holidays as well as at odd hours. Have already registered under dnd but unfortunately there is no reference number nor any acknowledgement by email by the bank. Have blocked each and every call but still the telemarketeers without even knowing whether i am an account holder or not, keep canvassing and wasting my time. It is high time the bank officials put an embargo atleast not to call the existing account holders. If they need to do, then the relationship manager alone should call.
                  Mar 31, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 26, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share complete issue, the caller details along with your contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Anay
                  HDFC Bank Customer Assistance
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                    D
                    Deekshant Jha
                    from Parbhani, Maharashtra
                    Feb 26, 2019
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                    Address: Mumbai City, Maharashtra, 400070

                    I have been getting threat calls from HDFC credit card department and they are abusing. I lost my job in the market crisis. I asked them to cut short my EMI's and increase the tenure period for payment. They abused and there is a guy who keeps on calling on the behalf of Credit Card Team. His name is Ram and the concerned guy is Rajesh. They sit in the Andheri office. Number of the guy[protected]. Kindly help me to increase my payment period and decrease the emi.
                    +1 photos
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      ashushrma23
                      from Delhi, Delhi
                      Feb 26, 2019
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                      Address: green feild, Faridabad, Haryana, 121010

                      This is the worst experiance of mine with hdfc ergo.
                      I met with an accident through my bike on 17th feb, i dropped my bike in service centre next day on 18th feb.
                      Today is 26th, since 8 days i am not getting approval on my claim, there is no authorised person who take care of it.
                      The surveyor name is bunty ([protected]) whenever i called he never picked up.
                      This is the puthetic service experiance of mine.
                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                        D
                        Durai B
                        from Chennai, Tamil Nadu
                        Feb 26, 2019
                        Resolved
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                        Resolved

                        Address: Chennai, Chennai, Tamil Nadu, 600119

                        Id: 50926162. Deducted rs500 from for not maintaining the min balance. I tried to close the acc, they said my acc got linked to credit card. I requested via phone banking to delink my credit card. No action for 15 days. Credit card section is telling that is bank section. Back section is telling that is credit card section. What to do? Please help.
                        Mar 30, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Feb 26, 2019
                        Updated by Durai B
                        I had worst experience when i approach (HDFC Bank Corporate Office, LB Road, Indira Nagar, Adyar, Chennai, Tamil Nadu) regarding this.
                        Verified Support
                        Feb 27, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT(On charges applicable for the Regular Savings Account) Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                        -Zubin
                        HDFC Bank Customer Assistance
                        Feb 28, 2019
                        Updated by Durai B
                        Dear Customer Assistance,

                        Thanks for the reply. But my problem statement is not about changing my salary account to savings account. My problem is that HDFC is not letting me to close my account.
                        please look at your customer care call history[protected] from my phone number to know how much your credit card section and banking section are making me frustrated just to close my account.

                        Regards,
                        Durai.B
                        Mar 20, 2019
                        Updated by Durai B
                        Name: DURAI B
                        Mobile: [protected]
                        Card: XXXX XXXX XXXX 2683

                        Sir,

                        please de-link the above credit card from by savings bank account '[protected]' and close my credit card.

                        I have already submitted hard-copy twice regarding this on 26Feb2019 and 20Mar2019 to Chennai Thiruvanmiyur branch. please do the needful.

                        Regards,
                        Durai.B
                        Mar 21, 2019
                        Updated by Durai B
                        Name: DURAI B
                        Mobile: [protected]
                        Card: 5459 xxxx xxxx 5688

                        Sir,

                        please de-link the above credit card from by savings bank account '[protected]' and cancel/close my credit card 5459 xxxx xxxx 5688.

                        Regards,
                        Durai.B
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                          nbahri
                          from Chennai, Tamil Nadu
                          Feb 26, 2019
                          Resolved
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                          Resolved

                          Address: 122003

                          I have raise dispute in sep 2017, hdfc credit card money without any alert sms or email. After chasing pillar to post issue not resolved and they have charged interest on interest.

                          I have called up customer care many time they confirmed me due to technical issue i have not revived any alert.

                          After sending emails or calls to everyone issue not resolved.

                          Also we are getting threatening sms or calls.

                          I
                          Mar 31, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 27, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us do the needful: Forms Center > Credit Cards > Cardholder Dispute Form.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            Prabhat30385
                            from Noida, Uttar Pradesh
                            Feb 26, 2019
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110025

                            Dear hdfc mai hdfc credit card holder hu
                            Is time mere pass koi job nahi hai aur ghar me mummy heart ke marij hai mai delhi me rent par rahta hu aur meri wife pregnant hai mujhe mummy and wife dono ka tretment karana pad raha hai is time mera mai bahut pareshan hu mera [protected], [protected] mobile no hai mere dono no par calls aa rahe hai neha patel naam hai recovery wali mam ka please mujhe kuchh time chahiye jo wo nahi de pa rahi hai mere pass is time payment nahi hai no mai kar pau
                            Mujhe dar hai kahi wo mere mummy ke mobile par call na kare becoz mummy ko heart problems hai neha patel ji ka no hai
                            [protected]
                            Feb 26, 2019
                            Complaint marked as Resolved 
                            Phone no 01166710303 Neha patel 8750619196 in do numbers se they are calling
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 27, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Basis your post, we have taken a detailed review of your card account and we again wish to inform you that in the event of non-receipt of payment, delayed payment or payment less than the total minimum amount due the applicable late payment charges/finance charges would be levied to the card account. You will appreciate that the bank charges levied is legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions as well as on the reverse of the credit card statement. Hence, we regret our inability to an extent the payment due date. You have an option of effecting payment of just the minimum amount due on or before your payment due date. You can revolve the balance of your outstanding. You can effect payments for the same according to your convenience by paying the prevailing interest rate on the outstanding amount. In view of the above, we request you to continue using your HDFC Card and make your shopping and entertainment more pleasurable and convenient.

                            -Anay
                            HDFC Bank Customer Assistance
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                              K
                              kccb
                              from Dalhousie, Himachal Pradesh
                              Feb 26, 2019
                              Resolved
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                              Resolved

                              Address: Bankhandi Distt. Kangra, 176036

                              Sir,
                              We have sent a obc for rs. 88000/ to hdfc chandigarh sector 8c sco 78 &79 on dated 27/12/2019 which was received by this branch on 1.1.2019, but it is regretted that till date we have not received the realization of the said bc. This matter was discussed so many times with your dealing officials but they didn't bothered. As the matter is related to our customer directly. So he ha threatened to sue your bank in the consumer court. So please note that if the matter is not resolved then we are going to report the matter to banking obudman.
                              Mar 30, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 27, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are not able to check at our end since you have not provided us with your details. Kindly email us at [protected]@hdfcbank.com and share us your company details, reference number and your contact number so that we can take it up with the concerned team and assist you.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                P
                                Pratyaksha Kalway
                                Feb 26, 2019
                                Resolved
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                                Resolved

                                To,
                                Branch manager,
                                Hdfc cybercity,
                                Gurgaon, haryana

                                This should be under your concern that i wanted a salary account, so i went to hdfc, cybercity on 18th feb'19. The man who was responsible for opening the salaried acc, (I can not remember the name but his name was something like veer das), he sits at the left most corner as you enter behind the helpdesk. First, he straightly told me to come in the morning hours the next without telling me what documents i should bring. I asked him about the documents, after that he told! Irresponsible behavior!
                                Next morning i came there at 10:45am. He directly and in a insulting way told me to go back and said "madam aap ab kal aana". I came there from really far and had reached there during morning hours as told by him and he denied and said the guy who creates acc has left at 10 am. I couldn't understand as the bank itself opens at 10 am. Then he asked me to come the next day, i told him that i will be on leave due to some personal work, so i will be coming day after tomorrow, then this guy and his colleagues started commenting and making fun of me. He said "madam agar office aana nahi hai to salary account khulate hi kyun ho" which was insulting and i saw all of them laughing.
                                Even after troubling me everyday he didn't have a solution for my problem, it was me who asked for concerned person's contact number and other details.

                                Cybercity branch really sucks because of such staff!

                                Luckily, i have a hdfc branch near my home now and the staff there is very helpful! So, i can tell that its not about the bank, its the about those few ill-mannered staff.

                                Thankyou
                                Apr 4, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 26, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Please share with us the complete address of the Branch & your contact details. Visit here https://goo.gl/eXiVgB for help with branch address. Of course, all your details will remain confidential.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  S
                                  SwamiAshok
                                  from Delhi, Delhi
                                  Feb 26, 2019
                                  Resolved
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                                  Resolved

                                  Address: Jaipur, Rajasthan, 302017

                                  At the time of offering credit card, the representative told that this is life time free card and there is no annual charge on it. But not the bank imposed rs. 1000+gst as annual charges on the card. I have raised complaint to the bank regarding this in first week of january and continuously following up since then but the complaint is still unresolved. Instead the bank is pressurising to pay the charges and telling some hidden terms and conditions which were not told at the time of application.
                                  I am continuously paying the amount used by me other than annual charges but the bank is imposing late fee and other charges.
                                  It has been 2 months but bank is still not paying any attention to the problem and in this situation i am able to pay the annual charges and any other penalty imposed by the bank due to non payment of annual charges.
                                  Mar 29, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 26, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    G
                                    Gemi235
                                    from Mumbai, Maharashtra
                                    Feb 26, 2019
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi
                                    Website: HDFC.com

                                    I have a credit card with hdfc which had been slapped with lots of charges and taxes, i had to withdraw all my funds from the linked salary account as i am unemployed and needed the money, i have not even used it in its entirety, after many talks with the bank and telling them about my unemployment they agreed to waive off the charges, and asked me to pay 500 rupees to which i obliged, now again after that they are asking for money, i am not working and hence i am already in trouble, they are making it worse for me. I have not used the card even once, still they are behind me for money. They have even slapped lots of charges on my account, last i checked no bank can keep slapping charges when customer is in financial crisis as per rbi, this is the worst bank i've ever banked with.
                                    Mar 29, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Feb 26, 2019
                                    Updated by Gemi235
                                    I also want to mention to HDFC that I want to close the said credit card and the linked account also as I am facing financial problem and cannot afford to keep this account and credit card, therefore please help me do so soon.
                                    Verified Support
                                    Feb 26, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We're sorry to hear that. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    -Anay
                                    HDFC Bank Customer Assistance
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