Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
Resolved
18420
Unresolved
14524
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 759

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sushilgamre
from Bengaluru, Karnataka
Mar 7, 2019
Resolved
Report
Copy
Resolved

Address: Mumbai City, Maharashtra, 400018

Hi, my name is sushil gamre, i had worked with one company from oct-18 to dec-18 with salary account of hdfc bank. Last 2-3 months i have started receiving messages of rs. 600 charges on account and when i logged in to check the balance it is - 7150 rs which is a lot. The salary account has been converted to saving account without any intimation & confirmation. Kindly waived of the charges and close my account.
Apr 8, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2019
HDFC Bank Customer Care's response
Dear Customer,

We would like to inform you that there is an outstanding charge [AMB, Insta alert etc...] on your account to be recovered. Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch.

-Anay
HDFC Bank Customer Assistance
Mar 08, 2019
Updated by sushilgamre
I have never requested for the savings account. Did you ask me before converting my salary account into savings account? Additionally you guys are charging insta alert charges. Kindly waived off the charges and close my account. I am not going to pay the 7150 rs. You guys are looting us. Disappointed with the ki d of service HDFC is providing.
My name PRIYANK SRIVASTAVA CREDIT CARD NO. 552365XXXXXX9453
in my credit card deduct 1399 one assist mfee
i dont want this service please cancel it
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sumit.thakur22
    from Chandigarh, Chandigarh
    Mar 7, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: house no 400 gurusar mohalla una H.P, Hamirpur, Himachal Pradesh, 174303
    Website: hdfcbank.com

    Every month hdfc bank is doing same with me.

    I don't know what the hdfc bank is doing with my account this is third time when bank deducted 354 rupees again this "amb chrg incl gst for feb2019-mir[protected]" i dont know what is the problem with my account. I am totally fed up with this. I mantained minium balance also.

    I want my money back. This is third time when bank deducted amount from my account without providing any information to me. This deduction is maid on 6 march 2019. And my account number is [protected].

    Sumit
    Acc no:- [protected]
    Bank name: hdfc bank
    Apr 9, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 08, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We have received your mail vide Ref ID:[protected] and will revert to you in 4 working days.

    -Zubin
    HDFC Bank Customer Assistance.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sumit.thakur22
      from Chandigarh, Chandigarh
      Mar 7, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: house no 400 gurusar mohalla una H.P, Hamirpur, Himachal Pradesh, 174303

      Every month hdfc bank is doing same with me.

      I don't know what the hdfc bank is doing with my account this is third time when bank deducted 354 rupees twice (Total=708) again this "amb chrg incl gst for jan2019-mir[protected]" i dont know why they are having problem with my account. I am totally fed up with this. I mantained minium balance also.

      I want my money back. This is third time when bank deducted amount from my account without providing any information to me. This deduction is maid on 6 march 2019. And my account number is [protected].

      Sumit
      Acc no:- [protected]
      Bank name: hdfc bank
      Apr 8, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 08, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We have received your mail vide Ref ID:[protected] and will revert to you in 4 working days.

      -Zubin
      HDFC Bank Customer Assistance.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        prasantainfox
        from Gurgaon, Haryana
        Mar 7, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: 122016

        Dear team,

        I am prasanta kumar behera and i am hdfc account holder. And bank details — account number — [protected]customer id[protected] branch udyog vihar but my complement is account deduction total amount is rs 772.30. And one time is amount deduction is 694.50 and second time deduction rs 77.80and right now show is balance is negative -1, 338. There is salary account so can deduction amount. So please reverse my amount. And i am going to bank. But they have said that send a mail from offices saving to salary account convert. But right now i am working info-x software pvt ltd and salary credit in hdfc bank and check this history. And when my account convent was done, none of my messages were found.
        So please refund my amount rs772.30
        Bank details
        Account number-[protected]
        Customer id[protected]
        Thanks
        Prasanta kumar behera
        [protected]
        Apr 14, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 08, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We would like to inform you that there is an outstanding charges [AMB, Insta alert etc...] on your account to be recovered. Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch.

        -Zubin
        HDFC Bank Customer Assistance.
        Mar 11, 2019
        Updated by prasantainfox
        dear hdfc,
        i am prasanta and i am already visit to branch so please my refund my amount.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Y
          ymamta33
          from New Delhi, Delhi
          Mar 7, 2019
          Report
          Copy

          Address: OneAssist , Delhi, New Delhi, Delhi, 11000045

          One assist service was activated on my account without my consent from 2015. I contacted hdfc bank customer care they said they cannot do anything regarding this issue. Moreover, every year i call one assist customer care to deactivate this service but they give me a cancellation request number and deduct my money every year. Every time they said they will be able to cancel my request in october only as plan starts from oct every year.

          This has happened this year also. Please help
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Greetings from OneAssist...!

          We deeply regret for the inconvenience caused to you & appreciate your patience.

          We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number at our registered email id [protected]@oneassist.in.

          Should you require any further assistance, please reach us on our customer care toll free number[protected].

          Regards,

          Team OneAssist
          I have already called multiple times to the customer care and they said I have to call again in September to deactivate this service if I receive management call from them after raising request.

          I have already did these steps multiple times and all they did is fooling me just to deduct money from my account every year.
          Dear Customer,

          Greetings from OneAssist...!

          Thank you for reverting back. Request you to share your customer Id with us to investigate your account and get back to you with a resolution.

          Looking forward to hear from you.

          Regards,

          Team OneAssist
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            trishitkundu
            from Kolkata, West Bengal
            Mar 7, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: 742101

            To hdfc bank credit card manager,
            West bengal zone.

            Being a preferred customer of your bank, i have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my name/contact number/address details. I did that.

            Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
            This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

            I am highly disappointed with hdfc bank service and customer care support.
            Pathetic pathetic.

            Trishit kundu
            Apr 11, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 07, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We have noted the concerns expressed in your post. In this regard, we are unable to trace your recent application records with the details provided in your post. Having said this, we request you to provide the following details to the [protected]@hdfcbank.com e-mail id to enable us to do the needful. 1. Name as mentioned on the application form 2. Date on which the application was submitted 3. Place where the application was submitted 4. E-mail address & City of residence 5. Name and contact details of the executive who collected the application. 6. Mode of application (online link or website details). 7. 16 digit alpha number application reference number.

            -Nadia
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              vivek2019
              from Indore, Madhya Pradesh
              Mar 7, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: 20 shakti nagar, Indore, Madhya Pradesh, 452018

              I have taken loan from you for purchasing front door washing machine. My hdfc bank cosumer durable loan account is [protected]. My emi started from november and end in 5th july 2019. The emi is of 2555.71. Your hdfc representative has told us that after completion of 3th installment hdfc will cash back your 4th emi to your bank. But you are lie
              Apr 8, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 08, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              Please email us the scanned copy of the charge slip of the said transaction on [protected]@hdfcbank.com for us to investigate in the matter and get back to you with an amicable resolution.

              -Nadia
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                shiwnibansal
                from Chandigarh, Chandigarh
                Mar 7, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: 160071

                Dear sir/mam,
                My name is shiwani bansal. Its my salary account and after some time when i changed my office they noticed that no salary is credited in the account and then without notifying me they converted my account to saving account and start charging maintenance charges rs. 600 negative balance and when i go to hdfc bank to close my account than at that time they not close my account and now there is -8448 rs in my account and i am not able to pay it i requested them many times to close it but they don't closed. This is very hectic and annoying situation for me.
                Apr 9, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 07, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please share your Account No., charges details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                -Anay
                HDFC Bank Customer Assistance
                Mar 12, 2019
                Updated by shiwnibansal
                I sent you the details that you asked for please rdvert me back as soon as possible.
                Mar 18, 2019
                Updated by shiwnibansal
                Its been 11 days since i am waiting for your response but now it seems this is also a time waisting Approach to wait for your reply i don't think this platform is for customers help.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nkeer
                  from Pune, Maharashtra
                  Mar 7, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hdfc continuously charging lot of money, but my card was blocked 3 month ago and i paid all due, still they are charging me and not showing any history of my card on net banking section. I tried contact customer care any time, no proper resolution.

                  I would requested to give me complete log of my card transitions but, they are not providing me and saying you won't access your old data, that is totally frustrating.

                  Even i visit hdfc branch and meet with executive to resolve this problem, they just filled the form sent to reactivate it but no lock just wast of money and time.

                  Here i wanted to first completely de-activate my credit card and want to see the history of my card transitions done till now.
                  Apr 10, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Mar 07, 2019
                  Updated by Nkeer
                  When i access netbacking i am seeing this

                  The transaction is currently not available for your account. Please contact our 24 hour call center for further assistance.
                  Verified Support
                  Mar 07, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please share your Account No./Card No., charges details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
                  When i access netbacking i am seeing this

                  The transaction is currently not available for your account. Please contact our 24 hour call center for further assistance.
                  Hi, On trying to enable online International transaction on my HDFC Credit Card, through EVA, I got the message 'This transaction is currently not available for your account'. Please guide how to resolve this issue
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shiva Knsk
                    from Bengaluru, Karnataka
                    Mar 7, 2019
                    Report
                    Copy

                    Address: VENKATRAMAN NAGAR, 5TH CROSS STREET, Madurai, Tamil Nadu, 625019

                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 7476 without my concern on date:06 march 2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                    I hereby wish to confirm that i am opting out from oneassist and the same was communicated to you. However amount was auto deducted. I just don't want the subscription and please cancel my subscription for my hdfc account.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Greetings from OneAssist...!

                    We deeply regret for the inconvenience caused to you & appreciate your patience.

                    We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number at our registered email id [protected]@oneassist.in.

                    Should you require any further assistance, please reach us on our customer care toll free number[protected].

                    Regards,

                    Team OneAssist
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Akshada K
                      Mar 7, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      amb charges

                      Hi,
                      This is akshada karande, i am holding a account in hdfc converted into salary account before 6 month, i personally visited to andheri branch informed them and they have completed all the formalities from me and they informed me it will take 1 week for process and account will be converted into salary account.
                      But the hdfc bank converted my salary account converted into savings account & charged monthly.. Every month they...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      G
                      geliz
                      from Hyderabad, Telangana
                      Mar 7, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      I wrote out a complaint on feb 19th about how hdfc levied fraudulent charges of rs. 22, 000 on me. There has been no response from their side. They say its for some smartpay activation for some phone number registered in west bengal while i reside in hyderabad. I never activated any such charges. When i questioned the validity of this. They merely ask for extension in time and sent the same email again. They are even sending legal notices now. Terrible bank. Awful customer service. Fraudulent banking system. Nobody to clarify these issues. Nobody external to take action against the bank. Their internal control system is terrible. What's the use of writing out a complaint here? If it is forwarded to the bank and the bank gives the same vague response again and again?
                      Apr 14, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 07, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Allama prabhu Bagodi
                        from Mumbai, Maharashtra
                        Mar 6, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Allama Prabhu S/o Basavaraj Bagodi, 5/35 Neermanvi, Siwar cross, Near Neermanvi Bus stand, Neermanvi, Tq Manvi, Dist Raichur, Raichur, Karnataka, 584118

                        Hello sir,
                        Please send me a copy of the "no objection certificate" to my registered mail id : [protected]@gmail.com. I have changed my registered address and i am not staying there from last 8 years. The payment was done on my hdfc bank credit card# [protected].
                        I would also request you to please clear my name from cibil as the full payment was successfully closed in a single payment. My details are mentioned below.

                        Name: allama prabhu
                        Credit card number : [protected]
                        Pan # arspa5576g

                        Thanking you
                        Allama prabhu
                        Mobile: [protected]
                        Mar 7, 2019
                        Complaint marked as Resolved 
                        Contacted Debt Manager and they said that need to contact on April 2nd. So they will send the Closure letter to my mail id
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 07, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We request you to contact our Debt Management officers at[protected] / 67268002 with regard to your credit card outstanding or for any further clarifications.

                        -Zubin
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          vkweb97
                          from Indore, Madhya Pradesh
                          Mar 6, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 491001

                          Dear sir/mam,
                          My name is vikram sing mehar and my account no [[protected]], has
                          Been debited
                          With amb charges twice without my notice. As per my knowledge my accounts is
                          Zero balance account comes under jan dhan yojana of central
                          Government.
                          This is very hectic and annoying situation for me. I have very limited
                          Funds with me and you have deducted a very big part of it.
                          Please provide the reason for the deduction and refund my amount as
                          Early as possible.
                          Apr 9, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 08, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have received your mail vide Ref ID:[protected] and will revert to you in 4 working days.

                          -Zubin
                          HDFC Bank Customer Assistance.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            GamaFactory
                            from Mundi, Madhya Pradesh
                            Mar 6, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 411021

                            Hdfc bank deducted 708 twice ie 1416 without intemedation from my account. This never happens before as i am holding this account from very long time. Moreover it is pradhan mantri jan dhan yojna account. Its unfair to deduct this much amount from account without any formal notice. Refund it as soon as possible. I cant bear this much amount to be deducted. I'm a student with very low monthly income and i cant afford it.
                            Apr 10, 2019
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 08, 2019
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have received your mail vide Ref ID:[protected] and will revert to you in 3 working days.

                            -Zubin
                            HDFC Bank Customer Assistance.
                            Date06 Mar 2019
                            Withdrawal531.00
                            Cheque/Ref No.MIR[protected]
                            NarrationAMB CHRG INCL GST FOR FEB2019-MIR[protected]
                            Value Date06 Mar 2019 why??
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Asghar Moosvi
                              from Hyderabad, Telangana
                              Mar 6, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Hi hdfc,
                              Your deducted rs708 and re531 on the same day ie 06/03/2019 from my account. How can u deduct the money with out any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for jan19 and feb19. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money.

                              Please don't say any stupid reasons, send me my money immediatly asap i want the cash back in my account. If not it will be a huge loss for hdfc.

                              Regards,
                              Mir ali asghar moosvi.
                              Apr 7, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 07, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Gopalan Jayaratchagan
                                Mar 6, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: banshankari, 560061

                                Hi, i have a salary account in hdfc before 6 month opening for a new account in my company still know no created salary
                                But this month starting created salary my hdfc account
                                But showing -743balance.
                                The bank converts my salary account converted into savings account & charged monthly.. Now its 743negative balance. Without my permission how can the bank convert my salary account into a savings account? Even they are not intimated verbally... According to rbi guidelines on savings account banks not charge even its negative balance.
                                I approach branch, but they behaved rudely & refuse to close the account.
                                Plz justice to me. 743 is a huge amount to me. What is the solution?
                                What is the action will take against this bank?
                                Apr 6, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 06, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please share your Account No., charges details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  raj_565
                                  from Gurgaon, Haryana
                                  Mar 7, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 110019

                                  I have applied for credit card and submitted the required documents at my workplace. After somedays I received application no. 19C[protected]N1 through SMS. After few days, tele verification & documents verification is completed at my home. But next day my application status is shown as decline without any reason. I have tried to complaint on customer care number but call couldn't be connected. Now who will solve my problem?
                                  Apr 14, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 08, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in any way on your credit standing or your financial stability.

                                  -Nadia
                                  HDFC Bank Customer Assistance
                                  Mar 08, 2019
                                  Updated by raj_565
                                  Then kindly return my submitted documents with photographs.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    from Noida, Uttar Pradesh
                                    Mar 6, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Demat and trading account has been opened which cost me rs5999. Agent told me that it is free of cost and made me to sign the documents. I have raised the complain in bank but didn't get any valuable response. Trading account no : 3419221 complaint number with bank:[protected]Case id:[protected]

                                    I got a call from the branch manager name satyam who asked me to sort it out by mutual understanding and suggested me to close the case.
                                    Apr 30, 2019
                                    Complaint marked as Resolved 
                                    HDFC Securities customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 30, 2019
                                    HDFC Securities Customer Care's response
                                    Dear Customer

                                    Greetings from HDFC Securities Ltd !!!

                                    We understand that the trading account opening charge of Rs. 5999/- was reversed to you on 14th Mar'19 as an exception.

                                    Please revert to us at [protected]@hdfcsec.com for any assistance, we will be glad to help.

                                    Regards
                                    Customer Care
                                    HDFC Securities Ltd
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Hentoninash Brahma
                                      from Chennai, Tamil Nadu
                                      Mar 6, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      hdfc bank loot and fool people

                                      Address: ASHOK NAGAR, 560051

                                      I am a hdfc life policy holder with the policy no[protected], client id[protected], policy amount-rs50, 000, which i was force to made policy by a hdfc bank personal relation manager for personal loan approval on 19th dec.2015. After 16 days i realized that i had made wrong decision soon i approached to the hdfc life office at mg road, one of staff response me and i told him that i came for surrender, he replied me that you are 1 day late you...
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy