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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 759

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S
shashi180493
from Navsari, Gujarat
Mar 6, 2019
Resolved
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Address: Navsari, Gujarat, 396436

I have cancelled a order on amazon, i immediately got a msg from hdfc that

Ur transaction on hdfc bank debit/atm card ending 0928 for rs. 35657.00 has been credited/reversed by amazon on[protected]:13:58:01

I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the amozon has done it's part. Will it ever get reflected in my account?
Mar 8, 2019
Complaint marked as Resolved 
Got the refund after a long wait of 30 hours.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Mar 06, 2019
Updated by shashi180493
i have shared all the information with you on [protected]@hdfcbank.com
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    J
    Jindam Gangadhar
    Mar 6, 2019
    Resolved
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    Resolved

    Address: Sircilla, 505301

    My wife have an account with hdfc bank, rajanasircilla branch in tg

    When i have checked account statement on online banking, i see a transaction of 590 rs deducted from bank account in the name of "inter-brn cash chg incl gst 280219-mir[protected]. We don't have any clue about it.

    We are tried calling the telephone banking but there is no options to speak to customer care.

    I am surprised to see how the nationalized bank do such things without prior information to customer.
    Apr 12, 2019
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 07, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    Due to security reasons and requirements by the Regulatory Authorities, we regret not being able to provide any Customer information to a third party. Kindly ask the account holder to write to [protected]@hdfcbank.com us from the registered e-mail ID for further assistance.

    -Nadia
    HDFC Bank Customer Assistance
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      D
      dindkar
      from Mumbai, Maharashtra
      Mar 6, 2019
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      Address: Flat. No. 12, chandrajagt ressidancy suryanagari Jalochi road Baramathi 413102, Pune, Maharashtra, 413102

      Hello sir
      Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank
      Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected],
      The original "no objection certificate" has been lost!. Kindly send me a copy of it. My details are mentioned below.

      Name: sadanand dindkar
      Loan no :20569823
      Lost emi :feb. 2019
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Siva Kumar Velu
        from Bengaluru, Karnataka
        Mar 6, 2019
        Resolved
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        Resolved

        Address: 636102

        I don't know what the hdfc bank is doing with my account this is second time when bank deducted 354 rupees twice (Total=708) in a same day for december and january again this "amb chrg incl gst for jan2019-mir[protected]" i dont know what is this deduction for. How bank peoples will deduce someone hard money without informing to them, if there is some charges then there should be a prior notice first, so that user should follow your bank polices.

        I want my money back. This is second time when bank deducted amount from my account without providing any information to me. This deduction is maid on 6th mar 2019. And my account number is [protected].
        Apr 6, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 06, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

        -Zubin
        HDFC Bank Customer Assistance
        I want to cancell my one assist membership is becauuse of i didnt interestd, please cancell my one assist immediately.
        From last 15 days my credit card is not getting delivered to my address and shipment is showing is sikka
        Very bad service of blue dart and Hdfc Bank

        Kindly get my card delivered to below address

        Falguni chhapia
        ICICI Bank
        3rd Floor
        Anmol Building
        Opposite Raj Palace
        Sadhu vaswani road
        Rajkot 360007
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          A
          Anilkumar_MN
          from Bengaluru, Karnataka
          Mar 6, 2019
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          Address: Bangalore, 560048

          Hi,

          I have applied loan amount of 500000, on 30th jan 2019, and its proccessed and approved for 489000, the bank excutive said, they will deduct 2.5% processing fees, but my loan amount is got disbursed on[protected] was only 468000, i, e they have deducted 21000 approxmately which is not fare, they are suppose to duduct 12225, when i called them asked for details they telling they took 5800 approxiamtely for insurance which was never communicated to me, please look into this, refund back my amount asap
          HDFC Bank customer support has been notified about the posted complaint.
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            M
            Mamta G Mamta
            from Gurgaon, Haryana
            Mar 6, 2019
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            Address: HDFC BANK LTD, New Delhi, Delhi, 110048

            Hello,

            I have a business loan with hdfc back, was banking with them, since[protected].
            When demonetisation and then gst happened i lost all my business.
            I requested the officers, who were calling and abusing to give me a moratorium they did not agree, i asked emi to be reduced they did not agree. They put lien in my current and savings account, without any information.
            I was struggling with my business, as the market was on a decline due to endless discounts being offered by ecommerce during those years.
            I wasn't getting a proper bank support, from any of the banks, even though a women entrepreneur working with make in india and about 100 start ups. Most of the times it was because i wasn't married or didn't have a son. Or didn't have a collateral etc. Hdfc collection team and managers continued to harass, day in and day out, including visiting home. Home for me belongs to my brother and you can say i am a guest there, but that did not stop them from going there everyday and creating a scene. They called 20 times a day insisting on settlement and my words to them, was wait, let money come in, i wish to pay but cannot pay till some source of income, comes in. But, the harassment continued, 100 calls a day, finally i got fed up and agreed to settle. Thinking i will be able to pay as some deal was going to close. Meanwhile i had started working as a consultant, even though i was bed ridden due to flare up of fibromyalgia. An auto immune disease i have since childhood. I appealed to all hdfc managers while i was running a business and even later for amicable conversation and a workable solution, based on my capacity to pay and when it might be possible. No one ever listened and no one came forward to come up with a workable solution, letting me survive. They did not care if i lived or i was dead. I was just a file. And a person who had to be tortured. On millions of occasions i said, let me work, i wish to pay you, but the money needs to manifest. Anyway the last one year has been pure harassment. I still haven't been successful in my journey of becoming financially capable and debt free, yet the officers continue to call 200 times on few days and few calls on someday. Today i have received a threat on my whatsapp.

            Dobara mat bolna ye kiya ho rha hai

            The officers words

            My sugar went upto 350 due to harassment, i lost my mother last year because the previous day 4 hdfc ppl had surrounded me and she couldn't see the torture and 2nd march night her heart failed.

            I am beyond disturbed. I am shocked at the way our system works, we pull the plug and then start torturing, no wonder ppl are petrified of borrowing and growing their business. And hence we have suicides. The borrower then disappears or kills themselves. I have complained earlier too, and i heard no end of why did i complaint.
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              radhaks
              Mar 6, 2019
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              Address: 600044

              Policy number: [protected]

              Dear sir/mam,
              I am working in abroad
              There is auto renewal of my insurance policy for the upcoming year without my intimation.

              Every time there will be confirmation call from customer care to renewal the policy. But this time i never confirmed for the renewal of this existing policy also i not interest on continuing this policy further.

              So please close this policy and refund my money which is deducted from credit card for the amount of rs.19915.00 on 02/03/2019 for the upcoming years.

              If any concern please mail to my personal e-mail id: [protected]@yahoo.co.in
              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
              I am Manjeet owner of Yamaha fz bike owner, I have submitted insurance claim one month ago but still my bike claim.
              worst experience with hdfc insurance sector, and never suggest for hdfc.
              kindly arrange a call back from the senior person as soon as possible.

              Thanks
              manjeet
              [protected]
              Dear Team,

              Please service to Zicom, CCTV, Fire Alarm System and Fire Extinguisher, find the office address.

              Regards
              Vijaykumar RT
              Gulbarga
              Mo [protected]
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                G
                gmguru
                from Chennai, Tamil Nadu
                Mar 5, 2019
                Resolved
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                Resolved

                Hello team

                I did a transaction from sbi credit card to payzapp on 05/03/2019, the amount of (Rs. 1000 and 1001) was deducted from my credit card account but the amount was not added in the payzapp wallet. Please do the needful at the earliest. Kindly refund the amount asap.

                My contact no - [protected]
                Email - gurav. [protected]@gmail.com

                Thanks & regards

                Gurumurthi
                +2 photos
                Apr 16, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Mar 05, 2019
                Updated by gmguru
                Hello Team

                I did a transaction from SBI credit card to payzapp on 05/03/2019, the amount of ( Rs. 1000 and 1001) was deducted from my credit card account but the amount was not added in the payzapp wallet. Please do the needful at the earliest. Kindly refund the amount asap.

                My Contact No - [protected]
                Email - gurav.[protected]@gmail.com

                Thanks & Regards

                Gurumurthi
                Verified Support
                Mar 11, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We like to confirm that load money transactions initiated on 05-Mar-2019 of Rs.1000/- and Rs.1001/- was failed. However, we have initiated the refund for the same to your source card number 4207 xxxx xxxx 7592 on 07-Mar-2019. It may take up to 5 working days for the refund amount to reflect in your account (depending upon the bank). For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll-Free)

                -Nadia
                HDFC Bank Customer Assistance
                Kindly block all my credit/debit card
                name : VASIM KAKIWALA
                MOBILE NO-[protected]
                i have lost my wallet
                my accounts with you [protected] / [protected]
                Dear Customer, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 125835 in your mail to enable us to address your concern on priority.
                I have a car loan in hdfc finance, but the loan is closed before 5yrs, but i didnot recived my NOC, please get my NOC immidiatly as soon as possible.
                behicle no is AS-12 D-0120
                Byke Model-Hero Honda Super Splender
                Name- Mr Abdul Jalil
                Present address- Vill-Balikatia
                P.O.-Balikatia, P.S.-Juria.Pin-782122, Mob No-[protected]
                I swiped my debit card for Rs350 but recieved a transaction failed message but the amount got debited from my account what are the procedure to retrive the amount
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                  S
                  sbtshree
                  from Muzaffarpur, Bihar
                  Mar 5, 2019
                  Resolved
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                  Resolved

                  Address: Plot No- C/4, Center Market, Sector-5, Bokaro, Jharkhand, 827006

                  As per instruction the credit card account was settled in three installments for settlement in decided amount but the account is not closed yet and is negatively affecting my cibil score.

                  Kindly provide us with further directions for closure of my credit card account and improving my cibil score.
                  +4 photos
                  Apr 6, 2019
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 06, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  With regard to your credit card we request you to contact our Debt manager at[protected]/40372303.

                  -Zubin
                  HDFC Bank Customer Assistance
                  My car lone steetmant send e mail
                  stat date tu end dete
                  mile id [protected]@gmail com
                  car no GJ 05 JE 2094
                  I am submit the payment the aiims fees on 23 feb 2019 throught pay gov india to billdesk by bhim upi ..rs 1500 debited from my acccount but but not submit to aiims
                  trascation id is[protected]
                  my mobile no [protected]@upi to
                  [protected]@hdfcbank
                  please solve issue early
                  please solve becuase my exam center slot was full on later...
                  Dabba nanmagand suley personal loan company
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                    K
                    kripa shankar rai
                    from Bengaluru, Karnataka
                    Mar 5, 2019
                    Resolved
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                    Resolved

                    income tax refund complaint not receiving refund

                    Address: Thubrahalli, 560066

                    Dear team,
                    We had regular income tax file but has not received refund as details are below -
                    1) name: kripa shankar rai
                    Pan no arqpr1534d
                    2) name:- anish kumar rai
                    Pan no.:- amxpa1299c

                    Request to you kindly see above problem and solved asap.

                    With best reagrds,
                    Kripa shankar rai
                    +91-[protected]...
                    +1 photos
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                    J
                    Jitu Kotiya Bundi Jain
                    from Jaipur, Rajasthan
                    Mar 5, 2019
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                    Address: E-6, Indra market Bundi Rajasthan, Bundi, Rajasthan, 323001

                    Respected sir,

                    With reference to the above subject we are having business of wholesale trade and commission agent of agri commodities which according to msme act has been classified as n. S. Traders. Furrher we are a sole proprietorship concern which is individual by nature. From last 6 years we are availing cc limit of from hdfc bank. But due to higher interest cost and other charges and fraud with me last year seaction later are show the mclr p. A. + 1.45% p. A. My account are active the mclr p. A. + 1.85% p. A. And without my permission dabit the renewal charge in my account in view of low and competitive margin in current business scenario we have planned to shift our banking with icici bank

                    On our request icici bank has done sanction of our proposal and right now in disbursement process but your bank is not accepting it and threatening for 2% prepayment charges.

                    According to bcsbi and code of bank's commitment to micro and small enterprises under clause 5.3. H bank will permit prepayment of floating rate loans without levying any prepayment penalty.

                    And as per below mentioned rbi circular for individuals your organization can not charge pre payment penalty

                    We request your bank for waiver of charges

                    Request for the resolution of our complaint

                    Floating rate term loans
                    Rbi/2013-14/582
                    Dbod. Dir. Bc. No.110/13.03.00/2013-14

                    N. S. Traders bundi rajasthan
                    A/c no:- [protected]
                    Mobile no:- [protected]
                    Bundi rajasthan india
                    HDFC Bank customer support has been notified about the posted complaint.
                    I don’t have loan account number then how should I get my loan statement. I need urgently
                    Sir .
                    I have not any credit card. But you messaging by s.m.s. [protected]. Date 24.2.2019. To pay Rs 2950 on 15.3.2019.
                    Creditcard ending 1401.
                    Please how can do it.
                    Thanks
                    Regards
                    Ravi Rajan Kesari
                    A/c no [protected]
                    I was told by the bank executive (Mr Ankit Agarwal in pehowa Branch) that there won't be any membership fees on new credit card and he applied for my credit card on the same basis and now a member ship fees of rs 3000/- has been charged on my ragalia credit card.
                    Mera debit card abhi tak communicational adress me nahi pahucha hai. OTP use karne ka date 23.2.19 hai. Please help me.
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                      J
                      Jitu Kotiya Bundi Jain
                      from Jaipur, Rajasthan
                      Mar 5, 2019
                      Resolved
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                      Resolved

                      Address: Dhanmandi, Bundi Rajasthan, Bundi, Rajasthan, 323001

                      Respected sir,

                      With reference to the above subject we are having business of wholesale trade and commission agent of agri commodities which according to msme act has been classified as kotiya and company bundi. Furrher we are a sole proprietorship concern which is individual by nature. From last 6 years we are availing cc limit of from hdfc bank. But due to cheating in interest rate and higher interest cost and other charges, i would like to move in other bank. As per last year's section letter, my interest rate should be "mclr p. A. + 1.45% p. A." but my account is active with "the mclr p. A. + 1.85% p. A." also without my permission, bank has debited the renewal charge from my account.in view of low and competitive margin in current business scenario we have planned to shift our banking with icici bank

                      On our request icici bank has done sanction of our proposal and right now in disbursement process but your branch and wc team is not accepting it and threatening for 2% prepayment charges.

                      According to bcsbi and code of bank's commitment to micro and small enterprises under clause 5.3. H, bank will permit prepayment of floating rate loans without levying any prepayment penalty.

                      And as per below mentioned rbi circular for individuals your organization can not charge pre payment penalty

                      We request your bank for reversal of extra interest and pf reversal and waiver of charges

                      Request for the resolution of our complaint

                      Floating rate term loans

                      Rbi/2013-14/582

                      Dbod. Dir. Bc. No.110/13.03.00/2013-14

                      Kotiya and company bundi

                      A/c no:- [protected]

                      Mobile:- [protected]

                      Bundi rajasthan
                      Apr 6, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 06, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We can help with that. Please write to [protected]@hdfcbank.com with your contact number and email id as maintained in the credit card account. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                      -Manoj HDFC Bank Customer Assistance
                      Hey I’m Nikhil Kumar I call customer care service They are misbehaving with me then not listening properly
                      Thank you
                      Lilothia Nikhil's reply, Mar 1, 2019
                      Misbehaving and didn’t listening properly also my problem didn’t solve
                      Hi all,

                      i lost my food card, did you please help me to block the card and provide me the new card, thanks.

                      currently i m working in cognizant and my emp id was 602536.

                      Regards,
                      Vishnukumar K.
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                        Pratima Awradi
                        from Belgaum, Karnataka
                        Mar 5, 2019
                        Resolved
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                        Resolved

                        I am not getting otp and alert messages from hdfc

                        When i try to login to internet banking i am not getting otp which is asked after i enter the username and password.
                        While i carry out other transactions i am not getting otp and i am not receiving any alert messages of cash withdrawal or deposit. I am not receiving any messages at all from the hdfc bank. So please resolve this issue as early as possible....
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                        H
                        Hemanth Prasanna R
                        from Chennai, Tamil Nadu
                        Mar 5, 2019
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600100

                        I cancelled my train tickets in irctc on 17th jan. After 2 days i received a message from irctc that it has been refunded through paytm, but still it has not been reflected in my account. The irctc asked me to approach the bank with the arn number details but they were helpless.

                        The railways have replied with an arn no. To this issue 74332749022902197317388.
                        Please solve this issue.
                        Apr 7, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 06, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please share your Account No./Customer ID with registered contact info, transaction details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          priyadatha
                          Mar 5, 2019
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                          Dear Sir,

                          I would like to close my HDFC credit card asap but right now am in UAE . Kindly let me know if there any way that i could close it from here .I cannot do it via netbanking since the mobile number registered is already deactivated . Also my credit card expired . Kindly do the needful asap .
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                            Karann Sachdeva
                            from Mumbai, Maharashtra
                            Mar 5, 2019
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                            Address: Thane, Maharashtra, 400603

                            I have applied for a personal loan. However i was not sure of the amount that i would be requiring. I told this guy the same as i was unsure of the required amount, then also he insisted me of submitting cancelled cheque’s and other papers and assured me that i would get a call before the reimbursement happens. I didn’t get any call from the bank, no information on the emi etc. I told them even on the time of submitting the cancelled cheque that i may not be wanting as my needs been taken care off. Despite of that my account has been credited without my consent. When i called them, they said sir please don’t cancel it as it may impact their sales target. And now suddenly they have stopped responding to any of my calls. I m completely helpless at the moment. Just to highlight i didn’t sign any documents to apply for the loan and it was just done over a call.
                            +3 photos
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Vaisakh U S
                              from Bengaluru, Karnataka
                              Mar 5, 2019
                              Resolved
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                              Resolved

                              Address: Parakkal House, Edakkulam PO, Quilandy VIA, Calicut, Kerala, India., 673306

                              I had already settled the credit card payment but still, i have not reached noc letter from my card #[protected]. We sent mail on daily basis but not a response to credit card team. I have paid rs. 70000/- which the full outstanding amount. Still, they bank employees not responding for my calls and when i tried to connect customer care i wonder that there is no option to call customer care agents. Kindly send us the noc letter and it is immediate.
                              +1 photos
                              Jul 15, 2019
                              Complaint marked as Resolved 
                              No action has taken. so removing this post. thanks
                              HDFC Bank customer support has been notified about the posted complaint.
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                                kunti546
                                from Hyderabad, Telangana
                                Mar 5, 2019
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                                Address: Bangalore, Karnataka

                                While i was booking the tickets on 28 Feb 2019, i had to do the payment online, i did also but the payment was not credited to IRTC Account also, The amount has beeen deducted from my account on that day only .So kindly check what is the isssues and please provide the solution as soon as possible re-fund the amount .
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                                  Kiran N Reddy
                                  from Mudigere, Karnataka
                                  Mar 5, 2019
                                  Resolved
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                                  Resolved

                                  I have hdfc bank business regalia first credit card and i have redeemed reward points on 15-feb-2019 for e-instavouchers and i have been charged 99rs for redemption. I was asked to wait for 4 business days to receive the vouchers worth rupees 1600+ but till now i have not received it and no response from hdfc bank customer care team...
                                  Very bad experience especially in the matter of credit card...
                                  Order no: [protected]
                                  Apr 11, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Mar 10, 2019
                                  Updated by Kiran N Reddy
                                  I have not received any response from HDFC bank till now very bad experience with hdfc credit card.

                                  KIRAN N
                                  [protected]
                                  Verified Support
                                  Mar 10, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Mar 20, 2019
                                  Updated by Kiran N Reddy
                                  Contact details:
                                  KIRAN N
                                  [protected]
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                                    R
                                    Royfaz
                                    from Bengaluru, Karnataka
                                    Mar 5, 2019
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                                    Address: Bangalore, Karnataka, 560032

                                    I from bangalore is a loyal customer of hdfc for more than 6 years now and i have never fallen short of my payments anytime. I have a few loans running with you currently and i have been paying that on time. Unfortunately since two months its getting a little difficult for me to pay the outstanding amount of my credit card however i am still paying the personal loan emi and my credit card loan emi on or before my due date. I have been getting calls from the collection department every now and then and i have been harassed by the unprofessional behavior from the same dept. Executives. They treat me like a thief and sound very rude. I am mentally disturbed by the bank, on the 28th feb 19 i got a call from the collection dept.in regards of my credit card due and i had informed the executive that i shall make the payment tonight before 10 pm ist, the executive asked me to at least make a payment of rs.3000/- in fact i paid the minimum due of my credit card which was approx. Rs 7, 300 on the same day. The next morning i received a message from the bank stating that my updated account balance was -61, 366.21 it was quite disturbing as the bank didn’t give any intimation for bringing my balance to negative. Wherein i had rs 23, 630 which was gone as well. I felt that this act of bank was very unforfessional. I felt very disappointed and regretted of being a part of hdfc for such a long time. Never bank with them.
                                    HDFC Bank customer support has been notified about the posted complaint.
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