HDFC Bank Complaints & Reviews

Apr 15, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Apr 15, 2019

HDFC Bank Customer Care's response Dear customer,

We can help with that. Please write to [protected]@hdfcbank.com with your card number & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

HDFC Bank Customer Assistance
Manoj

Apr 16, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT.

-Manoj
HDFC Bank Customer Assistance

Apr 17, 2019

HDFC Bank Customer Care's response Dear Customer,

With regarding to your query on credit card, we request you to refer to the below link and write to us on the queries to enable us to assist you. https://bit.ly/1N8rih8

-Nadia
HDFC Bank Customer Assistance

Apr 15, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account no/customer Id, charges details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Apr 16, 2019

HDFC Bank Customer Care's response Dear Customer,

The charges levied to your account pertain to non-maintenance of required Average Monthly Balance in your account. The charges are levied correctly as per the Bank's Schedule for fees and charges. In case of any further clarification or assistance, please feel free to contact our Phonebanking number: 61606161 or visit our nearest branch. Please visit the URL below to know the fees and charges applicable to your account: https://bit.ly/2lyH27G

-Zubin
HDFC Bank Customer Assistance

Apr 15, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Apr 15, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card no, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Apr 16, 2019

HDFC Bank Customer Care's response Dear Customer,

The charges levied to your account pertains to Annual Folio Maintenance charges (FMC) for your Demat account. Service Tax & Education Cess is levied separately. The FMC is levied after giving adequate advance intimation in the billing statement. Effective September 01, 2010 there is a revision in the ‘standard’ tariff with respect to the Annual Folio Maintenance Charges (FMC) from Rs. 500/- p.a. to Rs. 750/- p.a. We have introduced a differential transaction based FMC pricing model. Basis this model, the FMC payable by you would be based on the various slabs applicable to the transactions made in your Demat account. This flexibility will give you an opportunity to reduce the FMC in the subsequent year, basis the level of transactions carried out in the current billing cycle (1 year prior to the levy of FMC). Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

-Nadia
HDFC Bank Customer Assistance

Apr 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and note that the payments made by you have been received at our end and is posted to your loan account. Kindly email us at [protected]@hdfcbank.com and re-state your concerns along with the Phone banking number where you have contacted so that we can check and assist you. Alternately, please visit our nearest Retail Loan Service Centre for any further clarification or assistance. Kindly visit the following URL to access information for the complete address details of our Retail Loan Service Center. URL: https://bit.ly/29z1UV4.

-Zubin
Customer Assistance.

Apr 14, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card no, and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Apr 14, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card application no, and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Apr 16, 2019

HDFC Bank Customer Care's response Dear Customer,

As of today the amount has not been claimed by the acquiring bank. In case the acquiring bank does not claim the transaction amount by the 9th day, the amount will be re-credited to your account. In case, you do not find any credit to your account after the above-mentioned time frames (as applicable), we request you to refer to the Dispute process as follows: Kindly fill in the Cardholder Dispute form & the proof that you have attempted to resolve the dispute with the Merchant ( (i.e. Email comm.or letter) and fax it across to us on[protected] to the kind attention of Charge-back Unit or email us at [protected]@hdfcbank.com, so that we can initiate a charge-back. Please write back to us confirming the date when you have faxed the same, to enable us to confirm its receipt. Please visit the following link for Cardholder Dispute form :https://bit.ly/2F84OME Should you be requiring any further information/clarifications on this matter please feel free to write to us. duplicate ticket : 5147707.

-Zubin
Customer Assistance.

Apr 15, 2019

HDFC Bank Customer Care's response Dear Customer,

We confirm that we had already responded to your e-mail on March 27, 2019. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance