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HDFC Bank Complaints & Reviews

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Last updated May 4, 2024
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HDFC Bank reviews & complaints page 762

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S
Sonal Chakraborty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging excess amount on credit card

Address:Kolkata, West Bengal

I have been receiving card statements of my dues which i have already cleared moreover, i have stopped using the card since 2017.

I did clear the amount of rs 50400. On september 2018 again i paid an amount of rs 5832.00 which was not required but still, i paid them to get it fixed and get rid of it.

This is the second time again i am being unnecessarily charged and harassed for making the payment of rs 792.00...
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S
Sreeni85
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc food card kyc update

Address:Chennai, Tamil Nadu, 600002

Team,

I have sent 3 mails to foodcardsupport. [protected]@hdfcbank.com an also submitted my documents online 3 months ago, till now you pppl not responsed not updated kyc, due to which i am not getting funds in card.

It shows you incapability to handle client mails. If you re not ready to respond to mails, why do you give it as contact in first place - please inform tcs that you do not want business and move outbr...
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A
akrai45
from Bolpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one assist membership

I am a credit card holder of hdfc bank. The bank has debited rs 2999/- on 8/2/19 from my credit card ending 4065 on account of fee for one assist membership.
I do not want this membership. Requested to cancel the membership and credit rs 2999/- to my credit card.
Thanks

Name - ashutosh kumar rai
One assist relationship no - 1703435
Holder of credit card ending 4065...
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A
Adrisa Vaz
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I need my otps on my email

I have an account with hdfc bank, the account was made in indi, however i have now moved to the uae and i do not have access to the indian no. That was provided. I cant make any transaction with my card since i do not get any otp's. I want all my otp's to come on my email if not i will have to discontinue with this bank account.

It has been a real issue lately. Please revert to me as soon as possible.

Please...
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N
Naomi1011
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating customer by making the customer pay extra amount in credit card bills.

Address:Bangalore, Karnataka, 560100

I have been using hdfc money back credit card for which i was told that there's no annual fee whatsoever. When i am receive my monthly credit card statement, the amount is always 500-1500 more than what i actually used from the cc. Also they update wrong credit limit information to the customer when the bill is cleared and also when a transaction is made. Say suppose i originally have a credit limit of rs.31, 945 and made a transaction of...
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Bhavesh Senghani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my fastag invalid adjustment entry cust id: 180000050444

Address:Mehsana, Gujarat, 384002

Resp sir/ma'm

My fastag cust id :[protected]
Mo: [protected]

Debited adjustment enrty total amount 265/- on date 14/02/2019

I have checked all transactions on WWW.TIS.NHAI.GOV.IN

All transaction on tall are accurte equal amount debited at every toll plazza as sown in WWW.TIS.NHAI.GOV.IN

So kidly refund same 265/- in my fastg id.

Thanks in advancebr...
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B
Bald
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

our membership no is. 1002060362

Address:Ludhiana, Punjab, 141002

Hdfc credit card — cancellation of one assist membership

Submit a complaint
Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 6069 without my concern on date:24/10/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-br...
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C
candy8789
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

close my negative balance amount in hdfc

Address:520007

Hi, i have salary account in hdfc 3 years back when i was working at that time. I have resign my job. But my hdfc exsisted old salary account showing -10000 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 10000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines...
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S
Sammy031288
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan recovery goons

Hi i have just got a threatening call from your collections team. Its illegal and i am going to report this now. Since you are not doing anything. And this is a kind of extortion that you people are doing. Can somebody call and settle this with me. This is regarding personal loan. Koi hai jo help kar sake ya apne logo to fdcpa rule sikha sake. Or else i guess i need to report this to police...
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R
Ramkumar Rajendran
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of one assist membership

Address:600016

I am a hdfc bank credit card holder. The bank has auto debited rs. 2599 /- from my credit card number ending with 1319 without my concern on date: 13.02.2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599 /-

Oneassist relationship number : 1713691
Name :- r. Ramkumar
Mobile no. :- [protected]
Credit card...
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D
dilipprasad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized transaction in my credit card

Address:Ratnagiri, Maharashtra, 410501

On jan 2019's credit card bill, there was unauthorized transaction amount rs 750 from amazon sellers service, mumbai, that i had to pay, without knowing
Anything about that transaction.
I complained to hdfc bank through its own net banking email service. But the bank is claiming, its a authorized transaction done with authorized otp by me.
But i didn't make any transaction in last few months from amazon.in. I am not...
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S
Shardul Agarwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card - finance charges

Address:560076

Dear sir,
I have been charged finance charges on my hdfc credit card for two months. I have not defaulted on any of my payments and payed the minimum due amount in time. Imposing the finance charges is against the rule. Also, the amout charged is highly unreasonable. I contacted hdfc customer care but received no support. Please help in this issue and waive off the finance charges....
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Shardul Agarwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transaction

Address:560076

Dear sir,
I have received a text message reporting payment of rs. 199 from my credit card to amazon1258399 withut otp/pin. Please investigate this and initiate a refund. This is in clear violation of rbi mandated rule of requiring otp/pin for any successful transaction. I contacted hdfc customer care but received no support on this issue. Please help....
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Q
QUICKEI
from Pune, Maharashtra
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hdfc bank - ecs bounce 10 times!

Address:425001

I have been charged rs 590 10 times and no one is helping me out. We earn money with grave and extreme efforts and hdfc just takes it away terming it as charges.

The charges are for SIP payment failure. the incident happened on 14th of feb.

Kindly reverse the charges so we continue to have faith in the bank.

Contact me on [protected]@gmail.com....
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S
sagardk_9
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sampoorn samridhi plan fraud

Address:410206

I had paid premium 175000, 25000 yearly for 7 years. As i can see online sum assured showing 135000. Maturity payout of my policy is only 195000 in which 20000 is bonus. This bonus is not even 3% interest. Branch executive told me maturity amount will be in between 225000 to 25000. This is big cheating.

I have send email to customer service for breakup but there is no reply from executive. If I was deposited same amount to...
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V
Vikash Limbachiya
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i m complaint about can't issuing pass book.

Address:Banaskantha, Gujarat, 385001

I have open saving account in hdfc bank cozy branch from palanpur district - banaskantha via pankaj who also employe in bank for 20 days ago. He told me i m getting my passbook in one week. But unfortunately i can't get my passbook. I call him but he can't receive my call last 10 days. So i going bank and inquiry for my passbook. Employee said me passbook not available in bank. I[censored] won't passbook u will wait for 20 days. My life first bad...
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A
AnjaliMenon177
from Pune, Maharashtra
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loan recovery goons harassing

Address:Malappuram, Kerala, 673637

Hello

My name is Anjali Menon and before I got married my husband had some issues with the credit card and had some due amount that needed to be paid and eventually the interest amount kept piling up. So lately instead of contacting him these HDFC goons have been calling and harassing me and my family. I have been a loyal HDFC customer for the past 3 years and have never missed a payment be it the credit card or personal loan....
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A
Atul Jagotra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong charges at kusgaon toll

Address:400706

Good day,

[protected] Fasttag customer id

At Kusgoan toll plaza the fast tag had an error and debited 778 inr from my account. The toll guy also took 138 inr as cash for passing my car throu the gate. He said that the fastag had an error.
So I have been wrongly charged with 778 inr from my fast tag account. Kindly arrange the 778 inr to be returned to my account. See below msg rcvd via sms.
br...
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M
Manoj Kumar Ratogi
from Chennai, Tamil Nadu
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failed transaction during the submission fee of cto on hspcb

Address:122001

Hello there,

I made net banking payment of rs.1, 20, 000 for submission the fee of CTO on the web portal of HSPCB . Unfortunately, the transaction got failed but the amount got debited from my account.

Kindly let me know the process to proceed further so that i get my amount refunded to my account. please refund this amount with in 24 HRS so that i can submit the CTO fee on time.

Please do the...
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V
Vikas8881
from Gharaunda, Haryana
Aug 23, 2022
This thread was updated on Aug 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card status error

Address:132114

Respected sir/mam, i am vikas currently i am working in a private limited company my account also in hdfc bank twenty days ago i apply for a credit card. But when i try to track credit card status there show status error
No result found me not understand what's happening there what is the status of the credit card.
2nd. Whos not working in any company no have the income they have hdfc credit card and hdfc customer care service...
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