HDFC Bank Complaints & Reviews

Hi,

I had lost my food plus card, i am a cognizantassociate, could you block the card and issue the new card. Also my old card has balance money in that account more than 5k

Could you please transfer the amount in the new card. I am waiting for you response.

Please resolve this matter asap.

My email : apurvashrinivas. [protected]@cognizant.com

I have found many discrepancies in my loan account given below, i want justification for each of them.
Please note almost regularly i use to check my loan account and keep a screenshot of data, and found below data:
1comparisopn of principle and interest amount is not matching with 2 months of data:
I)
Data on[protected] for the period 01/04/2018 to 31/03/2019:
Principal component: rs. 35, 861.00
Interest component: rs. 1, 44, 052.00

Now data on[protected] for the period 01/04/2018 to 31/03/2019:
Principal component: rs. 35, 280.00
Interest component: rs. 1, 42, 175.00

So in one statement is showing for the entire year i am/will be paying total interest 1, 44, 052 and another is showing 1, 42, 175. So justify the gap between the two amount worth= 1, 877/-
Same for principle amount 35, 861-35, 280= 581/-
Documents attached for your reference.

Ii) interest rate/emi change table has given below:
From dt to dt roi% emi
Apr-18 jun-18 8.35 14592
Jul-18 sep-18 8.65 14913
Oct-18 nov-18 8.95 15233
Dec-18 feb-19 8.43 15233
Mar-19 8.43 12775
So from the above table, we can see from december 2018 the interest rate has been changed to 8.43%
Now showing you the paid emi from dec 2018 to jan 2019, (Last emi paid on 5th feb19 for the month of jan2019) is 15233 for roi=8.43%
But in march-19 it is showing emi=12775/- (This emi for feb 2019 which will be paid on 5th march).
Now justify the below: if emi would be 12775 for roi 8.43% then why for dec2018 and jan2019 it has been taken 15233/- which was emi for roi-8.95%??
Give me the reason behind it and adjust the amount worth[protected]=2458 *2 =4, 916/- which is deducted extra for those two months.
Document attached
Iii) here is another mess in the loan summary portal.
Current emi is shown in portal today[protected] =12775 /- but in the field "dues up to 28-feb-2019" is showing 13, 937/- what is the reason?? These two fields should be the same. (Attached old emi summary screenshot for dec2018 with the same roi)
Kindly check thoroughly my account and do changes.
If these types of discrepancies continue i will not have any option than transferring my loan account from hdfc ltd. To another bank. This is not any joke going on.
Screenshot attached.
I need a prompt reply and changes should be reflected today only because tomorrow the amount will be deducted and if deducted wrong, day after tomorrow i will go to salt lake office for my loan account transfer, and i am serious about it.

I have made several attempts, took all precautionary measure and raised a dispute complaint to the bank from the time o[censored]nauthorized transaction happened on my credit card on 8th feb 2019. Below are the series of events until today:-
On 8th feb 2019 at around 3.48pm i have started getting the sms on my cell about debits were happening on my cc with rs. 500/-, rs. 9000/- & rs. 9000/- in a span 2-3 secs.
Immediately i got a call from your bank asking authenticity of these online transaction, i have immediately asked your customer care person to block the card, since these transaction were not done by me.
Even after blocking the card i kept getting sms messages of the different amounts being charged to my card and the transaction declined message until 8.23pm of the same day night.
Realizing a foul play and the fraud and unauthorized transaction, i have called your customer again on the same night and i have been given an assured by bank that someone from risk team will contact me next day.
I did not get any call from the risk team or customer care until next day, later i have reached out your bank again next day check the status on the dispute request and on the same time they have registered three complaints on these transaction.
Subsequently i have sent duly filled dispute form to [protected]@hdfcbank.com on tuesday last week.
I have been claiming these transactions were not done by me and are unauthorized the bank personal insisting these are authorized transaction and informed me that i have to pay the disputed amount.
This is relay disgusting and frustrating for me, as i am a customer for last 15+ years not expecting such response without doing proper investigation of these fraudulent transaction, the basic common sense to apply how can a person make two transaction in a span of 2 secs of the same amount? And i have shared all the evidence of the sms received from the some fraud company after blocking the card, why these fraud transaction were taking place even after blocking the card?
I need a justice in the case. I have provided all the information to the bank, raised a complaint with cyber crime and shared the copy with the bank. Now today is my due date to pay the last month credit card outstanding, i have been asked by the bank to pay the disputed amount as well..
Name : ramesh kulkarni
Card ending : 2944
Date of fraud : 8th feb 2019

Hi,
This is swapnil shelavale,
Form last 7 days i am not able to receive otp for any kind of online transaction. I am not able to do any online transaction because of this issue.
Due to wrong answer by me for security question, you have blocked my netbanking secure access. To unlock it again i will need otp for netbanking log in.
I tried your customer care phone banking, but nothing has helped me. You people have not gave me satisfactoty solution till date.
I want this issue to be resolve in next 2 days.

Hi!
I was using credit card of hdfc from last 5-6 years but due to some emergency i was not able to make full payment but was depositing minimum amount on the card account.
So regarding amount to be paid or lien i have not received any call.

I tried contacting customer care credit card team no. Of time as well as my relationship manager but proper answer not given by them.

I am requesting you to no hold (Lien) amount in my below said account, i will be clearing full credit value within 2 months by april 2019, requesting you to remove lien marked amount asap, since my salary will be credited on the same account and have other dues which will be debited on same account.

Please release the amount you hold in my saving account asap.
Card number[protected]
A/c no : [protected]

Hi, after did research with many bank i decided to go with hdfc fastag becos i have account in hdfc for more than 11 years.
I applied for fastag application of 15th feb 2019 with reference no (Hfr104592) i got email confirmation that within 5 to 7 days i will receive the details in my address, after 10 days when i called fastag customer executive they asked me to submit pan and adhar card details and i will be get all details after 5 days, which i did immediately on 27th feb 2019 but till now no confirmation from neither from bank nor from any fastag executive. Can you please do needful?? Thanks!!

Respected sir/mam

I had applied for a credit card though hdfc bank, meanwhile you had send it to me also through blue dart couriear, the awb no. [protected] for my card is :-3744 it has not been deliverd to me, kindly look at this issue and help me out.
My office adress
Riverside mall
Inox cinema 4th floor
Gomti nagar 226010
Thank's...
Shivam gautam
Mobile no [protected], [protected]

Hello,
I am a hdfc credit card holder, i am a salaried employee. One day one of your executive visited my work place and i met him i eas neutral about having a credit card infact more inclined towards the negative side of possessing one. The hdfc executive communicated to me that if i take the credit card i will get a rs. 100 recharge for free for 3 months and it will be of 0 charge. I thought there would be no harm in taking the credit card and thus subscribed to one. I did receive rs. 100 recharge for 3 months and then after some time absolutely out of nowhere i recieve a call that i have my credit card bill pending of approximately rs. 1000. Then i tried to contact the customer care lines which is absolutely exhausting because after waiting for half hour or so i was finally able to communicate to one of the executive and then i got to know that e-mails were send to communicate me about the bill, since i received no e-mail at all, none indeed. I asked her to verify my e-mail address and then i came to know that my e-mail address noted down by the credit card selling executive was wrong.
Since then i tried contacting various customers care executives but no one could help me at all all they did was just put me on hold and then hang up on me after 20 - 30 minutes. Now my bill is approximately rs. 4000 and my only fault was i fell a victim in the credit card selling executive's trap and absolute lie.

I request some help or i wil have to take this case to consumer court.

Cancellation of one assist membership
I am a hdfc bank credit card holder.

The bank has auto debited rs. 1899/- from my credit card number ending with 6206 without my concern on date:28/02/2019.

I am not interested about this service and don't want this membership any more.

So cancel the membership and refund this debited amount of rs.1899/-

Name: guruvelsamy s

I am a hdfc bank credit card holder. I have agreed the one assist terms and activated the membership on feb 07 2019 in 3 emi. But now i planned to
Disable my credit card soon so kindly cancel my one assist membership and don't deduct amount. Please do the needful.

Oneassist relationship number : 6227659
Name :- anbu a
Mobile no. :- [protected]
Credit card number ending :- 3642

I regret to inform you that my husband mr. Kapil kumar who was having the above account expired on 8th january 10`9 due to cardiac arrest and accordingly, the bank was informed about it on 10th january.

I being the coparcener in the above account asked the bank to let me know the formalities to be completed for getting the amount but regret to inform that in spite of my best efforts by visiting the branch at several times till 24th january and mail also sent to your customer care team to know about required documents under reference no "hbl=[protected]" and same was assigned to ms. Pooja, finally on 15th february i was informed by ms. Pooja regarding required documents from your product as well as legal team.

On 19th february all documents including indemnity bond, noc from my children's (Atul malik & garima dua) was given and i was been assured that within a week this amount will be settled.

On 25th february when my son in law (Sumit dua) again contacted the branch to know the status, he was informed that all signatories are required personally at the branch for signature verification which was done on the same day.

On 28th february we contacted branch manager regarding the outcome of this case and was assured that no further documents are required at my end and settlement will be done positively before 5th march.

On 1st march i got a call from ms. Pooja that now in this case succession certificate is required.

That my daughter mrs. Garima dua who is working with distt. Court and is ps to judge and she asked session judge to know what is the procedure in getting succession certificate who informed her that it is required only in immovable properties cases and only indemnity bond is sufficient in case of bank account settlement.

However, i may mention here that my husband kapil kumar was having a savings account with the same branch and my daughter garima dua was the nominee in that account which was settled by them in 45 days without any documentation.

In all our family is having a number of imperia account with the same branch and are running with good balances which can be confirmed from the branch itself.

In the end, i would request your good self to be kind enough in getting the above account settled at the earliest otherwise i will have no other option than to move our family accounts with some other bank.

Hoping for a favorable and timely settlement.

My name v ashish kumar.
My old credit card [protected]. Not found to a
New credit card 3608××××××3592.
Iam many many time permanent closer request my credit card costomare care but not response.
Iam not satisfying hdfc credit card.
13feb i go hdfc bank and closer form in written but hdfc bank not respond.
I want to permant close /cancelled my hdfc credit card (Dinner club rewardz)
My mobile no [protected] link to credit card. Please request my credit is permanent close.

I have been issued a credit card by hdfc bank in oct 2018 but at the time of issuance of credit card, i was told that the credit card will be life time free card and the executive of the hdfc bank does not guide me for activation of the card within any stipulated time frame. He just told that the card is life time free card and i can use the card at my convenience. But after some time the bank has charged me rs 1180/-for non activation of card although i was not aware of it and i was not informed by the bank nor by the bank executive. I have not been sent any sms for charging of this amount. I m totally unaware about this charges of rs 1180/-. No one guide/inform me for this type of charges. I have also mail the customer care services of hdfc bank on 22.02.2019 but they also not help me. Please resolve my issue and refund of rs 1180/- to be credited to my credit card.

Vikram kumar jain
Email: vikramjain. [protected]@gmail.com
Mob no [protected]

Dear sir i have a complain about my electricity bill of torent power ie my service no which i mentioned is right but the company has entered wrong service no my service no is[protected] this is right but the wrong is[protected] this is a wrong payment debited in my acount of credit card so kindly please refund my money thank you so i need to back my reefund amount rs 23371
Dear sir this is beefore one monthh menshoin hdfc bank & torrent power allreddy sand but not respond one he has not satifice me this payment is not debit is my acount

My name is Ravunder singh shoor.My lian acc no[protected]. My mobile no is [protected]. I have finance samsung s9 mobile from HDFC Bank Ltd. After 3 emi receved 6000 cash bash in my bqnk of baroda account. But not received already 4 emi paid. Please provide 6000 cash back immedietly.

Dear hdfc bank,

I am writing this letter in reference to the behavioural misconduct made by your employee mr danish of hdfc bank ltd, sri ram enclave 15a, arya kumar road, rajendra nagar, patna-800016, bihar.
Today on 03/03/2019 @ 11:41am i called him for some important imformation about my account, but he said that it is sunday and i should have common sense before calling him on off days. I told him that its not my fault that i have called him on sunday as i have not got adequate services for my newly opened business account under his supervision. After this he literally started abusing me. I am felling very bad after this imature behaviour whisch i cant expect from a employee of such a reputed bank. I am a loyal customer with hdfc bank from last 8 years but after this incedent i am feeling very low for hdfc bank services.

I lost my hdfc card and hotlisted it on 14th feb 2019. Now my pending bill date is in march. When i logged in through netbanking they are showing no transactions in the card and showing no outstanding balance. The date of payment is near and i dont know where to pay the outstanding bill and how much is the amount, i have called almost all the numbers of customer care but of no use. I am only being harrassed by the poorest service of the bank. Now when the date of bill will come they will be the fastest to charge interest but when it comes to help the customer in ordeal they are nowhere to be found. They are going to ruin my cibil.
Please tell me if i can pay the bill of my hotlisted car on the same card number and what is the outstanding amount. Please don't harrass me anymore. I am not a free person. I have a lot to do in my life.
The phone banking service is pathetic as there is no option of any query about credit card.

To,
Hdfc bank

Re: credit card number:-[protected]

Dear sir or madam:

The purpose of this letter is to serve as a written notice i am terminating my credit card account effective immediately.

Please close the following account:

Credit card number:-[protected]
Name on card ;- deepak kumar

Furthermore, send me a written confirmation letter that my account has been closed.

Thank you for your prompt attention to this matter.

I purchased Samsung Galaxy note mobile phone using HDFC Regalia credit card. Offer was 0% EMI and INR 6000 cashback by the retailer. But i was charged with 14% interest for my purchase and i didn't receive my cashback yet. I am a corporate customer and need to resolve this issue ASAP.

Credit card loan number :[protected]

I have lost my customer id and the welcome letter from the bank containing the same. I am trying to retrieve it but in vain. Request you to please assist me in retrieving the same as i need it asap and can't proceed any further without it. My bank account number is [protected]. When i try to retrieve the same online with the hdfc website, it says invalid otp even though my registered number is receiving the otp.

Kindly resolve the same at the earliest.