My salary account was created in hdfc, due to some reasons i quit my job and left to my home town but that salary ac was converted to savings ac without informing me started charging me for non maintenance of average balance, i am a poor person maintaining 10, 000 in my ac is impossible for me, kindly take action on this and waive off that negative balance, even my 1000rs got deducted which was credited to my ac, kindly waive off the amount and please close my account in hdfc as soon as possible and i am unable to visit my home branch as i am living in other state (Hometown). This is my hdfc ac no: [protected],
Kindly do the needful i can't bare it. Thank you.
Apr 5, 2019
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2019
HDFC Bank Customer Care's response Dear Customer,
We understand that our branch official has contacted you and requested you to submit account closure application post which we will view the pending charges and close the account. for further clarification, you may contact Mr. Devadas Pai on[protected].
-Zubin
HDFC Bank Customer Assistance
Mar 01, 2019
Updated by [email protected] Hello,
I am glad that Hdfc customer team, has responded that quickly in time and devadas had contacted me regarding my problem, i had submitted my account closure form at "B Narayanapura" branch on 1 march 2019, i hope it will resolved very soon, waiting for further update from Hdfc team, Thank you.
Mar 09, 2019
Updated by [email protected] Its been 10days since i submitted account closure form, till now my account is not yet closed and they are continuously charging for AMB, how many days you require to close my account ? process it as soon as possible !
Greetings from OneAssist!!!
We apologise for the delay in response.
We can see that your case is under investigation and Ms Shalaka from our Escalation team is already in touch with you. Request you to allow us sometime to get back to you with a resolution.
We appreciate your patience in the interim.
Regards
Team OneAssist