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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32920
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18418
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HDFC Bank reviews & complaints page 762

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D
dinesh nvn
from Pune, Maharashtra
Mar 1, 2019
Resolved
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Address: Sainikpuri, 500087

Today to my surprise there are debits from my account of almost 7900 rupees for which i have not used my card. It is shown in description as
. Dc intl pos txn markup+st
.. What the hell is this transaction in my account. I want to know the details in priority and give back my amount to me.. This is not fair for a bank to debit such kind of amount. I want my money to be recovered as soon as possible.

Regards
Dinesh
[protected]
Apr 2, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Mar 01, 2019
Updated by dinesh nvn
I have share my bank statement where my account has been debited..I have neither received any sms on my debit nor I have used my card anywhere..please return my money back.

Verified Support
Mar 02, 2019
HDFC Bank Customer Care's response
Dear Customer,

There is a currency conversion markup of 3.5 % on foreign currency transactions carried out on debit cards as Transaction amount + Difference in foreign currency Rate (Its the difference in foreign currency rate on the date of the transaction and on the date of settlement {Receipt of claim from acquiring bank}). Charges are applicable for ATM withdrawals and also for POS transaction. The exchange rate used will be the Visa/MasterCard wholesale exchange rate prevailing at the time of the transaction. You can also refer the following link on our website for the charges applicable: https://bit.ly/1lVQ3zP

-Nadia
HDFC Bank Customer Assistance
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    S
    Som Vir
    from Gurgaon, Haryana
    Mar 1, 2019
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    My name is SOMVIR and cc ref no. 19B205*********0QT
    I applied on 20/02/2019. Two days back i received sms verification and address verification, they said eveything is okay, we will update the details . THAN today(01/03/2019) i got the call verification and sad all is done. When i checked the status at evening, it is showing decline.
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      A
      atulpund25
      from Nashik, Maharashtra
      Mar 1, 2019
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      Address: 4220013

      Dear sir /Madam
      I have credit card of HDFC bank. On 1 February 1 I have paid my credit card bill of RS.1983 but from bank it was deducted twisly.
      As per HDFC BANK extra deducted amount will minuses from next bill.
      But I facing issues
      HDFC taking more amount from me.
      I am trying to call customer care, but they are not picking call, they holding my call for 1hrs.
      And bank taking late fees
      Please look into this matter and resolve earlier.
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        Rroshan214
        from Bengaluru, Karnataka
        Mar 1, 2019
        Resolved
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        Resolved

        Address: 560043

        Inr 3700 from my account is kept on hold without my consent. I tried reaching to customer support but they told they can't release it and it may because of deemat account. I am not using deemat account and asked the contact person to close it more than twice. Also there was no fee involvement conveyed to me while opening the account.
        Please check my account and release the amount.
        Name : rakesh roshan
        Contact: [protected]
        Ac no.- [protected]
        Apr 2, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 02, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        As your query pertains to HDFC Securities, we request you to write to them at [protected]@hdfcsec.com, who will ensure that your query concerning your Trading account is resolved at the earliest.

        -Zubin
        HDFC Bank Customer Assistance
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          A
          Ankit Bardia
          Mar 1, 2019
          Resolved
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          Resolved

          no refund on failed transaction

          Address: 788001

          I have made a flight booking on 9th feb 2019. The transaction was failed and the amount was deducted.

          I received an email "your flight booking has failed.in case of your amount being debited, refund shall be initiated from smartbuy to your source card within 5 working days."

          After 5 days, i started reaching out to them from 18th feb 2019.

          First, they emailed "we have received your refund request...
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          Z
          Zahid Muzzafar
          from Delhi, Delhi
          Mar 1, 2019
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          Address: Delhi, New Delhi, Delhi, 110025

          Hi I made a transaction to my SBI cresit card from HDFC account but the same is not credited to the card. Below are rhe details:

          HDFC Account # [protected]
          Amount Rs.7200
          Transaction date 28 Feb, 2019
          Transaction # N[protected]

          Please clear it by EOD as i can incur late fee charges for paying late.
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Sushant Gijare
            from Pune, Maharashtra
            Mar 1, 2019
            Resolved
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            Resolved

            Address: Pune, Maharashtra

            Hello my name is sushant gijare my employer applied for behalf of me to convert saving account into salary account because i already have an acount (Savings) into related bank. After 12 days there is no reply, response, feedback from concern branch, so i called relationship manager
            As per i mentioned below and even he was not giving satisfactory answers to me

            Dilip rathore
            Relationship manager - imperia banking
            Branch name: kalyani nagar, pune
            Hdfc bank ltd.
            Apr 2, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 02, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            Please write to us at [protected]@hdfcbank.com and share us the branch name and address where you have submitted request for re-designation of your account. Please also share your account and contact details in your email.

            -Zubin
            HDFC Bank Customer Assistance
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              A
              aditya642
              Mar 1, 2019
              Resolved
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              Resolved

              I was holding hdfc credit card number [protected]. Due to financial difficulties i breeched the settlement duration and it got cancelled.in last month i have done the full payment of outstanding amount of my credit card. The full amount was rs. 46820 (Forty six thousand eight hundred and twenty rupees). Inspite of my full payment of the of the total outstanding amount, i have not received my noc. Neither my account is updated in cibil. It still shows as overdue/ active status. Kindly do the needful and please issue my noc.

              Regards
              Aditya
              Apr 1, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 01, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              With regard to your credit card, we request you to contact our Debt manager at Delhi[protected]/66668102.

              -Zubin
              HDFC Bank Customer Assistance.
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                S
                salaik
                Mar 1, 2019
                Resolved
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                Resolved

                Address: Indoco Remedies LTD, Village Katha, Solan, Himachal Pradesh, 173205

                Dear Sir
                मैं जब 21feb. 2019 को ऑनलाइन शॉपिंग कर रहा था तो मुझसे कार्ड नंबर पुछा और पिन पूछा गया मैंने लगा कर सबमिट किया परंतु आपसी कोई जवाब नहीं आया और मेरे पैसे ₹5250 कट गए और मैंने उसी दिन कस्टमर केयर फोन किया और आज तक मेरे को कोई जवाब नहीं आया। कस्टमर केयर से भी कोई जवाब नहीं आया।
                My registered mobile no. [protected]
                Salary account hdfc bank
                Regards
                Joginder Singh
                Email: salaik.[protected]@gmail.com
                Apr 2, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 01, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We have reviewed your comments expressed and request you to contact our debt management executives at [protected]-702 for any queries in this regard.

                -Zubin
                HDFC Bank Customer Assistance
                Mar 01, 2019
                Updated by salaik
                No response regarding my complaint
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                  A
                  ashish02869
                  from Delhi, Delhi
                  Mar 1, 2019
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                  Address: H 93/4 First Floor Shivaji Park, New Delhi, Delhi, 110026

                  Hi team

                  Would request to please cancel my one assist membership as i am not using it. I have previously also requested one assist to cancel & deactivate membership.
                  I have received debit amount of inr 1299 against same. Please note my details as follows;

                  Name: ashish malik
                  Contact no: [protected]
                  Card ending: 8787

                  Your quick response in this regards will be highly appreciated.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Ashish,

                  Greetings from OneAssist!!!

                  We apologise for the delay in response.

                  We can see that your case is under investigation and Ms Shalaka from our Escalation team is already in touch with you. Request you to allow us sometime to get back to you with a resolution.

                  We appreciate your patience in the interim.

                  Regards

                  Team OneAssist
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                    M
                    MadhurimaAdhikari
                    Mar 1, 2019
                    Resolved
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                    Resolved

                    Address: 560076

                    I had applied for a regalia first credit card. The verification was done right but yesterday when i received it, it was a dinersclub international-clubmiles card.

                    I tried reaching the customer care service but could not connect. The executive who i was in touch with, isn't responding/reachable either.

                    Please guide me on how to procure the card i had applied for replacing the one i have with me.

                    I'm in an urgent need for the card, please reach out to me at [protected]@gmail.com
                    Apr 2, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 01, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). In view of the same, the credit card for Diners Club Miles has been approved.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      R
                      rakeshkannan
                      Mar 1, 2019
                      Resolved
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                      Resolved

                      Address: hdfc mg road trivandrum, Thiruvananthapuram, Kerala, 695032

                      Sir
                      I take a loan from hdfc bank from suddenly i lose my job i cant repay the some of amount around 75000 balance
                      The i came from abrod and close the loan and settiled down in the mg road ground floor trivandrum and they give the closure letter also
                      But they will not update the systemtill its showing the loan write off and pending in the cibil report kindly update inthe cibil report and do the need ful action
                      My self rakesh
                      [protected]
                      Apr 2, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 02, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have checked our records and confirm that your loan XXXX50119 is closed Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
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                        R
                        Ranit_93
                        from Kolkata, West Bengal
                        Mar 1, 2019
                        Resolved
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                        Resolved

                        Address: 121/5, RABINDRA SARANI, NEW BARRACKPORE, KOLKATA, 700131

                        I'm having 2-wheeler loan currently active to my a/c of hdfc bank & had few emi due previously. But in january-2019, i've paid all the amounts including my emis and credit card bills, everything.

                        But after clearing all the amounts, they are now refusing to unhold my a/c.
                        I've followed all the steps or procedure they've asked me to do with this regards, but issue remains the same.

                        I didn't get any response from them even after dropping email (See the attachment).

                        Request you log a complaint and help me to unhold my a/c.
                        +1 photos
                        Apr 2, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 02, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

                        -Anay
                        Customer Assistance
                        Mar 09, 2020
                        Updated by Ranit_93
                        The case was unresolved and it's more than 12 months now. Charges increased
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                          S
                          Shabham
                          Feb 28, 2019
                          Resolved
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                          Resolved

                          Address: Fatehabad, Haryana, 125111

                          I ordered a product from best of indian website and which i return. The merchant say that they have processed the refund but still didn't receive refund amount and the merchant give me bank reference number which is[protected]. Payment is done from hdfc bank netbanking. Pls look into matter as fast as possible.
                          The merchant say that they issue the refund on 14february but still didn't receive
                          Mar 31, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 28, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your complete concern, account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            shreyas puthran
                            Feb 28, 2019
                            Resolved
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                            Resolved

                            Address: 2nd floor kamal nivas building, Achalkar compound, v.p road, near Andhra Bank, Dombivli(east), 421201

                            I was working with hdfc life, my employee code 171067. Its been 4 months i haven't received any relieving letter. I tried contacting hr they are not responding, i tweeted this issue even they are not responding. I went to hdfc life office Deonar( navi mumbai) they gave me a number ..i tried to contact him he said he had raised this issue but still i haven't received my relieving letter now when i call him he dont pick up my phone. One day he picked and gave another number, everytime i call her she is like im middle of something call me later but not giving my relieving letter. Currently i have been selected in another company but they are telling me if you dont submit your relieving letter we will not on board you ..What can i do ?
                            +3 photos
                            Apr 15, 2019
                            Complaint marked as Resolved 
                            HDFC Life customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 12, 2019
                            HDFC Life Customer Care's response
                            Hi, kindly connect with you Business HR for addressing your concern.
                            HDFC Life agent code cancellation
                            Kindly Terminate my agent Code :HDF00906861
                            Dear Sir
                            My Self Shivam Shukla l have a Agency Code from HDFC Life Code HDF00906861
                            Sir due to my current job Aditya Birla Capital Ltd my new company not allow to any agent Code from any insurance company and i am not intrested to continue as a agent for any insurance company.
                            It's my humble request to you to please process to terminate my agent Code with immediate efforts from IRDA PORTAL otherwise i am not eligible to join my new job . Regarding this I attached my all docs

                            Thanks & Regards

                            Shivam Shukla
                            PAN CARD NO IEJPS7145H
                            HDFC LIFE AGENT CODE : HDF00906861
                            Mobile No [protected]

                            I'm visit branch last 4 week but couldn't terminate my code my job is lost bcz of this code kindly my request is tha plz terminate my code

                            not giving my relieving letter - Comment #3831261 - Image #0
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                              C
                              clint george
                              Feb 28, 2019
                              Resolved
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                              Resolved

                              Address: 400064

                              My personal mobile no that is registered with the bank is attached to another customer within the bank. I got a call from the credit card collection team stating that i owe the bank nearly 1 lakh rupees. When i inquired the name on the ac it was some vijay. When actually my name is george. I asked the rep to clarify. He had no answers. I am very worried how this bank operates. How safe is the system
                              Apr 2, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 01, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/33016802 for any queries in this regard.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                Abhishek16635020
                                Feb 28, 2019
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110005

                                Hey hdfc bank has freezed my bank account customer id 69402485 without any prior information... It's very disappointing to see that the very objective of financial inclusion given by our pm are being hurted by irresponsible behavior of banks... I have submitted all details including aadhar, pan card still they have frozen my account.. I am without any access to my own money... Help me asap
                                Apr 4, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Mar 01, 2019
                                Updated by Abhishek16635020
                                My name is Abhishek Kumar
                                Verified Support
                                Mar 01, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concern vide Ref ID: 'HBL=[protected]'and will revert to you within 3 working days.

                                -Nadia
                                Customer Assistance.
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                                  G
                                  Guhanesan Sivalingam
                                  from Delhi, Delhi
                                  Feb 28, 2019
                                  Resolved
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                                  Resolved

                                  Address: 600032

                                  Dear sir / mam,

                                  I am a hdfc customer since 2016.

                                  I was using credit card for more than 1 year.

                                  But this month when i saw my statement new transaction happened as renewal membership fee.

                                  I was using credit card as the person who offered me the card said i will never be charged for my membership.

                                  But now am charged for rs.500 + rs.90 for membership fee.

                                  I request bank to turnoff this transaction and not charge me for the membership fees.

                                  Kindly look into it and resolve the issue.
                                  Mar 31, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 28, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We'll certainly look into this for you. Please write to [protected]@hdfcbank.com with the last four digits of your Credit Card No., along with the registered mobile number, email ID and issue details for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Anay
                                  Customer Assistance.
                                  I want to open a ACCOUNT.
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                                    B
                                    Bindis
                                    Feb 28, 2019
                                    Resolved
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                                    Resolved

                                    Address: Tezpur Assam, Sonitpur, Assam, 784001

                                    Dear sir/madam,

                                    I had received a call regarding personal loan[protected]. One of your employee from tezpur, rang up to me regarding emi payments which is supposed to be paid on 7th of every month but due to my salary issues, insufficient fund shown. The employee transferred the call to my husband connected to your employee at guwahati office a female employee from guwahati may be looking after loan dept. Has began to speak all nonsense words. She has to maintain limit to speak. Showing bad attitude to a customer. Threatened to block my salary for non payment of emi on time. I am a teacher
                                    Apr 7, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 02, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We understand our bank official Mr. Dipranjal Keot. has contacted you and addressed your issues relating to Equated Monthly Installment (EMI) payment. For any further assistance and for all your Banking needs, you may please contact Mr. Dipranjal Keot on [protected].

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      Parag850
                                      from Bengaluru, Karnataka
                                      Feb 28, 2019
                                      Resolved
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                                      Resolved

                                      Address: C V Raman Nagar, Bangalore, Karnataka

                                      Hi,

                                      One year back i have raised the complaint having ref no.[protected] for some disputed transaction, till date i have not received any resolution.

                                      However despite of mentioning of no interest will be charged until the resolution of the issue, on the mail provided by the hdfc bank against complaint. I observed that periodic interest was charged.

                                      Now hdfc credit card employee are harassing me over it by making continuous calls and when tried to communicate with them there behavior was very rude (Talking in very high tone/ abusive language) and unacceptable.

                                      One particular employee name shivraj/yuvraj calling from number [protected] have crossed all the limits, he's behavior is not sensible and unacceptable. Instead of calling me he is continuously calling my distinct relatives and troubling them.

                                      He is reveling all my confidential information with bank to them which i believe is clearly breach of confidentiality and breach of banking policies and regulations.

                                      I request to take a strong action against such employees.

                                      Thanks
                                      Parag
                                      Mar 31, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 28, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                      -Zubin
                                      HDFC Bank Customer Assistance.
                                      Hi,
                                      Kindly go through all my images

                                      Revert back as soon as possible

                                      harassment from credit card department employee of hdfc - Comment #3365158 - Image #0
                                      harassment from credit card department employee of hdfc - Comment #3365158 - Image #1
                                      harassment from credit card department employee of hdfc - Comment #3365158 - Image #2
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