HDFC Bank Complaints & Reviews

Heloo,

I would like to close my credit card . So I discussed with Personal banker and paid all pending amt. then block it. Then I sent a mail also as below. But now I am getting due amt for card renew and some other charged. Talked credit card customer representative Ms Susmita, Sahid, ( ref No. [protected])//
Please credit card dept. is very reluctant and asked to pay.

Whats is my issue??

I have a credit card, Card Details-[protected], Regalia. I was not interested to continue use the credit card. I have paid total due amount Rs. 125997/- with in due date. paid on 20-Nov-2018. Transaction as below.

Transaction ID IB[protected], amt 125997/-, dtd.[protected]

I had talked with my personal banker Ms Nikita-[protected] and as per guided I deactived my card[protected] and as per her its total closed the matter.

This is a mail communication also for the same.

Thanking you for your good services.

Regards,
Suvendu Koley

Sir,

I have i applied for personal i have given my document to executive
to Mr Ram Babu is working near HDFC Bank at satyam theater at ameerpet
is contact num is [protected] he is very irresponsible person for last month is making me fool he is telling that i v give ur document 2day and tomorrow he making fool this kind person your taking when is applied for personal loan i told him that if personal loan is not done please return my document he said yes. i have called he not lifting call I hope HDFC Bank take serious action against him i want the reply as soon as possible other wise i go to higher authority i want reply

From
Arvind kumar
[protected]

I received a call on Wednesday i.e. 13/02/2019 from Mob No. [protected].
the person on call said he is talking from HDFC Vikaspuri Barnch or HDFC Recovery Department.
He asking me about a defaulter case Mr. Jugnu urf Jai Verma who has been defaulter of Approx. Rs. 150000. And he is unreachable and asked me for help to finding the person. I also agree to help and asked to call me by 8:00 p.m. but he didn't call me. And on the next day i.e. 14/02/2019 i was in my training class so that i was unable to pick up the phone my phone was off. so. my call diverted to my sister's no. and the HDFC executive rudely speaks to my sister saying that meri abhi 10 minute me baat karvao nahi to mai uske office me phone kar dunga, and he did.
And the Above Said HDFC Executive harassed me by calling me as fraud even he call on my office no. where i am working and regarded me as a fraud to my employer saying that i ran away with the Bank's Money.
my Reputation in my office after the said call gone down, everyone seeing me as a culprit and fraud.
But i want to know that how my reference without my consent or confirmation and ID proof, any Bank Branch entered my name as witness of the Defaulter person.

And now i am trying on the above no. for multiple times but he is not picking and attending my phone.

Kindly do needful action, because its a matter of my self respect in my office and employer.

Thanking You

With Warm Regards
Sudheer Kumar
[protected]

While making payment for a new policy my 1st transaction got failed at your end as per your customer support representative and was assured that it will get refunded within 7days. I made another payment which got accepted. Now its been 14days since the amount is not reversed. Now customer support says there are two payments on different dates and asked me to adjust the same with next premium. Why did hasn't been communicated to me earlier

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 760/- from my credit card number ending with 2360 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.760/- and donot deduct next time from my account...

Oneassist relationship number : 6227699
Name :- narla venu
Mobile no. :- [protected]
Credit card number ending :- 2360

Hello,
My father opened a sb account in ur bank. My father expired. The nominee as per bank form do not exist. So, i requested the branch manager to settle the claim without legal proceedings as there is no issue from the legal heirs and the amount is below ₹30, 000. I have requested for indemnity bond. But the bm is asking me for a succession certificate for which i have to spend a big amount. I m being harrassed. Plz help me.

Grievance –
I had some pending by mistake/banker improper information. Mean time i notice some unauthorized transaction than i blocked the card. After that story started. Banker has issued 2 times credit new credit cards (Card numbers xx xxxx yyyy and xx xxxx zzzz; full numbers is not with me) without my knowledge/ approval and used it for their money making tool instead of issuing notice regarding payment of the pending/ recovery notice.
Money (Charges) which i have issue to pay as below mention point /category viz with credit card billing dates
1. Unauthorized transaction
A. For credit card ending xxxx dated 16/05/18 in favor of raz* screner, by small bengaluru of rs 118.00
B. For credit card ending xxxx dated 16/06/18 in favor of raz* screner, by small bengaluru of rs 118.00
C. For credit card ending xxxx dated 16/07/18 in favor of raz* screner, by small bengaluru of rs 118.00
D. For credit card ending xxxx dated 16/08/18 in favor of raz* screner, by small bengaluru of rs 118.00 (Got refund after telephonic complain)
E. For credit card ending xxxx dated 16/09/18 in favor of raz* screner, by small bengaluru of rs 118.00 (Got refund after telephonic complain)
2. Finance charges
A. For credit card ending xxxx dated 18/09/18 as finance charges of rs 2566.59 (Reason; i never got notice).
B. For credit card ending yyyy dated 18/10/18 as finance charges of rs 2650.45 (Reason; this card is not approved by me and issued (Reflecting in bill) to me without my knowledge. Instead of this i could got recovery notice).
C. For credit card ending yyyy dated 18/11/18 as finance charges of rs 2662.25 (Reason; this card is not approved by me and issued (Reflecting in bill) to me without my knowledge. Instead of this i could got recovery notice).
D. For credit card ending yyyy dated 18/12/18 as finance charges of rs 2542.53 (Reason; this card is not approved by me and issued (Reflecting in bill) to me without my knowledge. Instead of this i could got recovery notice).
E. For credit card ending zzzz dated 18/01/19 as finance charges of rs 2581.43 (Reason; this is second credit card which is not approved by me and issued (Reflecting in bill) to me without my knowledge. Instead of this i could got recovery notice).
F. For credit card ending zzzz dated 18/01/19 as finance charges of rs 33.32 (Reason; this is second card which is not approved by me and issued (Reflecting in bill) to me without my knowledge. Instead of this i could got recovery notice).

3. And igst charges
A. For credit card ending yyyydated 18/09/18 as igst of rs 461.99 (Reason; since this credit card is not approved by me and issued (Reflecting in bill) to me without my knowledge so i am not liable to pay any charges related. Instead of this i could got recovery notice).
B. For credit card ending yyyy dated 18/10/18 as igst of rs 477.08 (Reason; since this credit card is not approved by me and issued (Reflecting in bill) to me without my knowledge so i am not liable to pay any charges related. Instead of this i could got recovery notice).
C. For credit card ending yyyy dated 18/11/18 as igst of rs 479.21 (Reason; since this credit card is not approved by me and issued (Reflecting in bill) to me without my knowledge so i am not liable to pay any charges related. Instead of this i could got recovery notice).
D. For credit card ending zzzz dated 18/12/18 as igst of rs 4457.66 (Reason; since this second credit card is also not approved by me and issued (Reflecting in bill) to me without my knowledge so i am not liable to pay any charges related. Instead of this i could got recovery notice).

I. Total unauthorized transaction for rs 354
Ii. Total finance charges for rs 13036.57
Iii. Total igst charges rs. 1875.94

Since i had some payment pending by mistake and they not inform me properly. After noticing some unauthorized transaction i blocked the card than that time also not given clarity abt pending. After that month banker has issued 2 times credit new credit cards (Card numbers xxxxxx xxxx xxx and xxxxx xxxx xxxx; full numbers is not with me) without my knowledge/ approval and used it for their money making tool instead of issuing notice regarding payment of the pending/ recovery notice. Take care their banking policy is pay trapping. Take care

I open ppf account online with hdfc bank. My account opened in anna nagar, chennai branch but i am living in delhi. My saving account is in delhi branch. I can not visit chennai branch. Why it opened in chennai branch. I tried to contact phone banker but phone banker is saying that for ppf account then can't provide any information. What should i do?

Recently i started seeing credit card appearing in my hdfc mobile app, i left it initially, but later i observed that a fee was also applied on that. I kept asking about hdfc customer care through email and even escalated that "why was i issued credit card without my consent". But they kept answering about fees and not about why i was issued.

I got a call from hdfc representative explaining that i applied credit card in guwahait it seems, which was way back in 2008. And i got this credit card in 2018. How does it even make sense to issue a person credit card after 10 years after the application. And to clarify more, in 2008, my intention was just to open a back account and not credit card. I don't how that led to application of credit card.

I really doubting if it is any kind of scam to get more money from customers in the form of fees.

I have been using hdfc cedit card ending with 8460 for the past 4 months. At the time of applying this card, bank officials told me u have not to pay any membership fee at any time, this is free. But the statement of jan, 19 shows that it has been charged rs 1000 for said fee along with rs 180 as gst. Kindly resolve this issue soon.
Regards
Rakesh kumar shaw

Hi,
I did not received the refund in my account first from Amazon with reference I'd[protected] and from clear trip support. As per both, the refund have been provided already but it not reflecting in my hdfc account. Kindly help me with this. Please provide the refund in my account as I've not received it .

Dear sir, i went to hdfc tezpur branch, mahabhairab for a personal loan. I submitted all required documents and executive told me that loan will be disbursed within 5 days. I needed the loan on an urgent basis so agreed to even higher rate of interest of 16%. I asked for the loan for a maximum period of 2 years but intentionally he logged in with 4 years and loan got approved for 4 years. When i came to know i asked him why he did so then he started to talk to me in an unprofessional manner. Even your credit staffs are not competent enough to handle his job. My net salary is around rs.65, 000 (Basic 57800, da 6300, msp, 10800, ta, 3900etc) but your credit executive calculated net salary of rs. 50, 000/- only.
My friends are also working in hdfc bank in the different part of the country that's why i applied for the loan to your bank but it was a huge mistake. They not only wasted my time, threatened me but also harassed me during the process. I'll never ever apply to hdfc bank and won't suggest anyone to do banking with hdfc.

Loan application no.: 65362213
Branch: hdfc tezpur, mahabhairab
Pin: 784001

Hdfc executives are harassing me and behave very disrespectfully every day. They question my integrity and shout on daily basis. When i tried to explain them the circumstances they prefer to interrupt for each and every thing and does not respect me.

They also send me weird and threatning messaged and speak very rudely.

They keep torturing me mentally day in and day out.

Hi,

I had purchased google pixel 2 phone on flipkart on jul 16th 2018 with hdfc debit card.. And there was an offer rs.8000 cashback on hdfc debit card and the cash back should be credited by 20th jan and i haven't received the cash back amount of rs.8000. When i called flipkart they said the bank is now responsible and when i mailed hdfc bank they replied that flipkart is responsible. Is anyone responsible here?

I had opened salary account with hdfc back in 2014. I left the job in 2016 and my account was converted to regular savings account. And penalty is being levied till now. I want to either close the account or want to continue with it by maintaining the required mab, if my penalty is waived off. I have sent the account closure request to the home branch. Haven't heard back from them.

My customer id is 56678347

Dear team
I have bank a/c in hdfc bank unnao. I lost my debit card so i visited my home branch to get new debit card but they declined to issue new card. They said do not have any debit card in their stock & behavior was also not good. It will take time. I work in delhi & visited to get new card because do not have money.

Need your support.
Customer id[protected]

Contact no [protected]

Sir,
I am deepa keswani from indore. I have purchased hdfc super income plan with the policy numbered 21170298 for an annual premium of rs 50, 000/- with premium paying period of 8 years. The duration of the policy is 16 years. I was convinced to buy this policy by rbl relationship manager indore.
I was explained in the form of illustration that at the end of 8 years, i will be getting rs 3, 50, 000/-. Then payout of rs 40, 000 per year will start and be given till next 8 year and at the last 16th year i will be getting about rs 7, 20, 000/- (In total) with the investment of 4, 00, 000/-. I agreed to this and submitted a cheque of rs 50, 000/-, bearing the number 301646 dated 14th feb 2019
I received an email documents on 15th feb 2019, however now i believe the policy is not right for me. I have had second thoughts and believe that the expected returns in the plan will be low, considering the long duration of 8 years during which the money will be locked. I am likely to face financial instability in the near future as i need money. As i am in 15 day free-look period i intend to cancel my policy at the earliest.
Please let me know the cancellation and refund procedure.
Thanks and regards

Dear team,

I had outstanding amount of 105946
On my card with limit of 90000
I had paid that amount 10 days before
But now i am not able to use my card as they are saying it's blocked.. It's my humble request to unblock my card
Or else arrange a call back
As i don't have any outstanding amount with bank

Mo no. [protected]
Mail. Nikhil. [protected]@angelbroking.com

My name is lokesh and i have a bank account with the hdfc bank vivek vihar branch. My customer id is 47551139. I had to temporarily freeze my bank account due to a suspected fraud. I called up net banking and was advised to visit the bank branch to reactivate the account. O went to my nearest branch dated 01 feb 2019 and was told to visit the hoke branch which is in the vivek vihar branch. I spend 500 rupees and submit all the relevant documents and my account was finally reactivated. However i also wanted a new debit card and the branch personal asked me to sign a form and assured me that my net banking and a new ru pay debit card will be issued in 7 working days. I never received the card and i called the phone banking and to my surprise they never requested any debit card. I was pushed from the pillar to the post and after have been on phone for 2 hours finally spoke to the phone banker who was extremely rude and coz i was on call for very long time i requested a supervisor the phone banker said he will not transfer the call and put me on mute and in iritation i used profanity and in exchange the phone banker also abused me. I wrote an email to the bank higher management and complaint was finally addressed and a lady from my home branch called me and said she will get my card in two days and will send an official who will take my signn and a new card will be issied today dated 16th feb the bank official came and took my sign and told me to wait for 7 days. He called his belrabch manager named amrish sinha who said that it will take time and since i was unhappy i shouted and he said "agar mein batmizi pe aya to dek lena". I was so angry i started to use profanity. He also was very aggressive and called my employer and trying to eat my job. My mother is a patient of dirpression and i dont have access to money and i was chasing the bank for a long time. A lady from the vivek vihar branch called and said to me that her grand mother died and that's why she couldn't send the form and right after that i received another call from the vivek vihar branch from a male employee stating their was a problem with the courier team and that's why they couldn't send the form. Everyone is giving false information. Now i have been told that i will have to wait for another seven days to get my card. What kind of [censored] service is this. Hdfc bank is bothered about their money and their employees and not the customers. Hdfc is a big bank not due to their work ethics but because of their customers. When i called the phone banking the phone banker aporva called me madarchod. This shows the hdfc bank willingness to assist the customers. I cannot go to the branch everytime to withdraw funds as i have very tight roster. So i short after waiting for 16 days i have to wait for another 7 days because of the bank failure. They were forcing me to take the mastercard. Why would take a master card when my country make ru pay card? Is this how a bank treats their customers.

The vivek vihar branch manager was saying to me in fact he was ordering me to wait for another 7 days. Any higher bank official is a public servant. A customer is not a servant. They take money from us and never offer timely service and if they are unable to provide timely service they will tell customers that their grandmother has died or they have a problem with the courier. No one is giving correct info and then if the customer is angry they will call the customer employer.

Hdfc bank is hungry for money but they don't want to offer service. A third class service i have ever experienced in my entire life. I will also file a rti now. I have already written to mr. Modi explaining this. A cheap organisation with cheap policies. Mr. Amrish sinha was bothered about his employee and wasn't bothered about my mothers situation. Eversince i have requested a new card, no one informed to me about the situation.

How the hell mr. Amrish sinha have the oddesity to call my employer. Who is he. Amrish sinha is a public servant. He was trying to save his employer and was bothered about his employee situation. What about my situation. Am i a servant of hdfc? Mr. Puri you must consider kicking mr. Amrish sinha out of his job.

I have money but cant use it. I have to litrelly borrow 20 rupees for milk and daily home required stuff.

The bank never understand a consumer problem.
If we incase if the customer get late for their payments. They call u 100 times in a day.

I am mentally harassed by the hdfc bank.

Now they are trying eat my job. Please call me to discuss more about this.
The reason why i was abusing because i was fed of their service. A customer must be god and not a dog. A customer invest trust and money must get service as promised and on time. My mother needs medical treatment and i cannot access my own money because of the hdfc bank opeartional failure.

The hdfc branch manager amrish sinha was uterly an idiot and his staff was say it that i will get a new card in 2 days where as amrish sinha saying seven days.

The hdfc bank employees consider customer as god when a customer buy something from them. After sales when it comes to service they consider customer as dogs. Why is it that the banks are not penalized. Why always a customer has to face. I admit i was abusive but the bank employees triggered me to do so.

Previously the phone banker abused me on call. This means that the bank employee can abuse a customer but a customer doesn't have any rights or respect.

If a customer is irritated because of bank service and abuse they call the customers employer. And insult their customers. What a third class service. I have checked the complaint raised by other customers and the hdfc bank has never been helpful. Why is it that a customer faces issues because of bank operational failures. When i told the bank on the 01st day that my mother in in hospital and i need money urgently. They said everything will be taken care off and after 16 days they are now telling me to wait for another seven days. Why???

Hdfc bank has the worst and third class standard and very poor customer service. I have requesting a card for 17 days now. My mother has to be admitted to hospital and i don't have money. Further the vivek vihar branch manager called my employer to eat my job. If my mother dies or i do who will take the responsibility. The bank is of no help till now. I badly need funds. Please i beg of you. Please help me and fire the vivek vihar branch manager amrish sinha.

No one is willing to help customers @ the hdfc bank. Hdfc bank is busy making black money and i am sure they convrrt black money into white.

Why is it that no action is taken on the vivek vihar branch manager amrish sinha.

He was threatening me to eat my job. I will go to the consumer court if an immediate action is not taken against mr amrish sinha.

Why is it that hdfc consider customers as dogs.

Why hdfc not giving clear and precise information. Why is it that different people giving different info.

Hdfc is a fraud company. Eats money do not offer service and then scold the customer.

As if everything is customers fault.

Have i done a mistake being with the hdfc bank.

I am a hdfc customer for 12 years. I think i have made a biggest mistake trusting hdfc bank.

I want my atm card now.

I wanthdfc bank and their ceo mr. Puri and all board of directors to fire mr. Amrish sinha.

If i commit suicide... Hdfc bank will be whole sole responsible for this and specially mr. Amrish sinha.

If something happens to my mother... I will hold hdfc bank responsible.

I want my card now

I want mr amrish sinha to be fired from his job.

What a stupid way of doing business.

What a stupid service hdfc offers.

Hdfc is a chor and a fraud company. And so is their employees.

I will keep on posting until i get my card and amrish says sorry to me. And i want hdfc to call my employer and apologize to disturb them and to drag my company into this freak show.

Mr. Puri you have sold your sole against money. I wish someone is dying in your family and you cannot use money. Then i will see your courage.

Hdfc is making fool of their customers. Cheating is in the hdfc blood.

Hdfc eats customers money and make them fool. I have been expecting my card and other services to resume for the last 17 days and now i have to wait for another seven days. What the hell.

Please help me before i comit suicide.

[protected]