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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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A
Abanish Seal
from Delhi, Delhi
Feb 14, 2019
Resolved
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Address: Raigad, Maharashtra, 410210

I am abanish seal holding an account and credit card with hdfc, customer id 51828207.

I would like to report an ongoing incident that me and my family members are facing due to unethical practices of your 3rd party collection employee's where my wife was being absued along with the employee's working.
Please take a note that i have filed an nc under section 507 with kharghar police station and will be proceeding with a case of violation of fair debt collection practices act.

I was without a job for last few months hence couldn't pay the outstanding and have got a job just 10 days ago, so when asked for payment i said i will be paying by 18th of february as my salary date is 17th feb but the max limit i can pay is 5k per month and not more than that, which they didn't like and started harassing.

Let me remind hdfc bank i will be perusing the case unless this harassment stops with immediate effect or will fight for compensation from hdfc bank for not following fair dept collections practices for which i have enough proofs and will get the investigation orders from the magistrate office to nail this issue crystal clear, let my money go in fighting cases instead of paying you guys after such an harassment where i never denied to pay. Also nor my wife is a co applicant neither her office employees

Also this is violation of sec 507 (Criminal intimidation by an anonymous communication. — whoev­er commits the offence of criminal intimidation by an anonymous communication, or having taken precaution to conceal the name or abode of the person from whom the threat comes, shall be punished with imprisonment of either description for a term which may extend to two years)

Call center number :[protected]
Field executive number: [protected] nahid khan
Mar 26, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at:[protected]/33016802 for any queries in this regard.

-Zubin
HDFC Bank Customer Assistance
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    D
    Dileep Reddy Bdr
    from Guntur, Andhra Pradesh
    Feb 14, 2019
    Resolved
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    Resolved

    issue on net banking through google pay

    Address: Hyderabad, Andhra Pradesh

    Dear sir/madam,

    1) i did a money transfer to account number through google pay app. My reason is that money shouldn't transfer to receiptent account but i received message from bank that amount is debited. I. E; in google pay app process is not completed it shown.

    2) after three days in google pay app
    The delay process is completed but amount shouldn't transfer to receiptent account...
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    ShreyakShah
    from Mumbai, Maharashtra
    Feb 14, 2019
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400092

    Hi all,

    I hold a premium salary account with hdfc bank and i opened a separate joint account with my mother, with my mother being the first holder of the account.

    I requested bank multiple times and have raised complaints to merge the accounts so that i don't have to keep a minimum balance in my joint account as well as there would be no instant alert charge that would apply. But they kept on charging money from my joint account and the total amount changed over few months is 4, 246.96 inr.

    Account -[protected]
    Name :tarlika bharat shah and shreyak bharat shah
    Hdfc bank
    Borivali (West) - mumbai sai baba nagar branch
    Apr 3, 2019
    Complaint marked as Resolved 
    This is still not resolved
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 15, 2019
    HDFC Bank Customer Care's response
    Dear Customer,

    We wish to clarify that we do not have a facility to merge two or more accounts to a single account. In case you do not wish to continue with a particular account, please visit our nearest branch and submit a request for closure of the account to continue with the desired account. Kindly visit the following URL to access information for the complete address details of our Branches: https://bit.ly/1FVOjPE

    -Zubin
    HDFC Bank Customer Assistance
    Feb 27, 2019
    Updated by ShreyakShah
    Hi Zubin,

    In that case I am clearly miss guided by your employee and I am extremely pissed.

    I hold a joint account with my wife and there i dont need to keep any minimum balance and i was told that is because I already hold a salary account.

    The same should apply to my joint account with my monther.

    Your comments are disturbing as I kept thinking that eventually all charges of not keeping minimum balance will be reverted.

    I need an explanation immediately and all the charges to be revert immediately.

    Regards,
    Shreyak
    Feb 28, 2019
    Updated by ShreyakShah
    Hi HDFC Team,

    Can anyone come back to me on this ASAP.

    My personal banker is not picking up my calls. She use to come back to on calls on the same day but now no response since past 3 day.

    Regards,
    Shreyak
    Apr 03, 2019
    Updated by ShreyakShah
    Hi HDFC Team,

    No Response, its been over a months now.

    Regards,
    Shreyak
    Sir
    My account duduct my ruppes 118
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      S
      Shubhangi Kabra
      Feb 14, 2019
      Resolved
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      Resolved

      Hi, i have salary account in hdfc 1.5 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -884 balance.
      The bank converts my salary account converted into savings account & charged monthly.. Now its 884 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
      I approach branch, but they behaved rudly & refuse to close account.
      Plz juistice to me.What is the solution?
      What is the action will take against this bank
      Mar 17, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 14, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We're sorry to hear that. Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      Customer Assistance.
      Hi Ian credit card user I don't want this year one assist membership please request you to cancel the service and reverse the money back debited.
      My Name:Basavaraj Navalagi
      Card no:[protected]
      Already submitted my compliant still now no one respond I very disappointed on hdfc service already I'm in dipression please do something return back my account balance my very kind request
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        D
        Deepak227
        from Gurgaon, Haryana
        Feb 14, 2019
        Nov 30, 2024
        This thread was updated on Nov 30, 2024
        Resolved
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        Resolved

        They issued me a higher annual fees debit card without my consent at the time of opening of my account, since that day, they are not reversing my refund even though i had applied for lower value card after that. Which is activated now...

        My old card ending with 4140 was deactivated on 29th jan, and till now i haven't received any refund.

        I need a full refund including gst, reason behind this, i've already mentioned above.

        Email complaint reference no.[protected]

        Kindly help me to get my refund of 590rs @ earliest

        Regards
        Deepak
        Mar 21, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 16, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

        -Nadia
        HDFC Bank Customer Assistance
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          B
          Bikesh Tiwari
          from Mumbai, Maharashtra
          Feb 14, 2019
          Resolved
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          Resolved

          Address: Pune, Maharashtra, 411057

          I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

          Hdfc has charged me 590 for insufficient balance in my account. While my account was having 1000 rupees in my account.
          Hdcf bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

          Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

          Please please help me resolve this and return my money.
          Mar 17, 2019
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 14, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Anay
          HDFC Bank Customer Assistance
          My name is sumit kar . i have a credit card with number [protected] expire on 07/18 . my mobile number is [protected]. i want to reissue this card.because last 2 years not in india so thats why i was unable to reissue this card.
          Dear sir mera credit card pin number generate nahi ho raha hai ATM mein lagate Hain pin generate karne ke liye
          ब्रांच मैनेजर से मिलने के लिए बोलता है कृपया अपना लोकेशन दे मैं आपसे मिलने का कष्ट करेंगे
          गाजी दिन गडरिया
          [protected]
          Thanks
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            M
            MVPalemkota
            from Srikalahasti, Andhra Pradesh
            Feb 14, 2019
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            Resolved

            Address: Chittoor, Andhra Pradesh, 517644

            Dear banker,

            I have settled the credit card account a few years ago and now would like to close the account as so to improve by cibil score. Please contact me at [protected]@gmail.com (Or) [protected]@gmail.com (Or) by phone [protected] to discuss the outstanding balance and proceed with the payment. My credit card number is [protected]

            I appreciate your quick response. Thank you in advance!

            Regards,
            Mv
            Mar 18, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 14, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We have taken note of your comments expressed with regard to your credit card, you may look forward to receive a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

            -Zubin
            HDFC Bank Customer Assistance.
            I was booking a bus ticket in redbus app but Transaction failed and money got deducted on 4th Feb. Not yet refund happened.
            Transaction done using tez app.
            Please do the needful.
            Attached document for your reference.
            Already mailed to redbus team and as per their update it is pending from my bank and.
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              S
              Sana Rakhangi
              from Mumbai, Maharashtra
              Feb 14, 2019
              Resolved
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              Address: 410206

              Hi i had swiped my credit card for hospital bills for my mother's treatment but unfortunately she expired from then continuously i requested bank to convert the amount into emi but they refused and continuously harassed me for the payment now im asking for settlement in my affordable amount that is 35-30k but they refusing it and calling all my contacts people and informing about our debts its disgusting no one have rights to hurt any ones prestige and reputation for few money
              Mar 19, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 14, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your credit card number, issue details and registered contact details to [protected]@hdfcbank.com with ref ID- TW[protected] in the subject line. I will assist you better.

              -Manoj
              HDFC Bank Customer Assistance
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                .
                ..skk
                from Delhi, Delhi
                Feb 14, 2019
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                Resolved

                Address: Hyderabad, Telangana, 500081

                I have purchased mobile on hdfc. At the time of purchase exceitue has said me that i will get the cash back on my 3rd installment but i dint get that cash back plz check the query.. And solve the problem
                I tired to contact the customer care but every time i get the good response
                I m waiting for the reply plz solve it

                My loan number:[protected]
                Contact no:[protected]
                Mar 23, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Feb 14, 2019
                Updated by ..skk
                Bcmxy
                Verified Support
                Feb 16, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                Kindly write to [protected]@hdfcbank.com along with charge slip copy, to enable us to check and assist.

                -Zubin
                HDFC Bank Customer Assistance
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                  P
                  Pruthviraj Khachar
                  from Bengaluru, Karnataka
                  Feb 13, 2019
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                  Address: 370201

                  My account proper balance but while aweap the card card was declined. i have so many time talk to customer care but not proper response.
                  please resolve my card query and response properly to the customer .
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Sunder Paul
                    from Mahbubnagar, Telangana
                    Feb 13, 2019
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                    Address: Mahbubnagar, Andhra Pradesh, 509001

                    I bought vehicle insurance from the HDFC General Insurance Comp. ltd., Policy Number[protected] policy period 29/09/2018 to 28/09/2019. Now the insurance company withheld my insurance policy with a reason of "non eligibility for no claim bonus (ncb) as per previous insurer". The company shows my previous premium as Rs. 13, 270 and revised premium as Rs. 15, 115 and asked me to pay the NCB difference rs 1, 845. When I denied to the NCB difference, they disown their responsibility to pay any claim for the policy in future. When they deny to pay my further claims, I wanted them to refund my previous paid amount rs. 13, 270. They denied to pay even that amount. Now that I took NOC from RTA on AP09CL5080 and the sale deed stayed pending because of HDFC Ergo's denial letter. Thinking that the sale of the Scorpio is completed, I bought jeep (paying 80% of advance) for Rs. 28lakhs and I am aghast for the HDFC Ergo Gen Insurance's letter. AP09CL5080 is neither sold nor held with me because of the HDFC stagnation of Insurance Policy. It brought me mental trauma and heavy financial loss. When HDFC can not entertain my Insurance Policy, they can not hold my money with them. So I demand the HDFC Ergo Gen Ins. to refund me my entire money with a compensation of Rs. 50, 00, 000 for the loss of my business, health and mental peace.
                    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                      A
                      Akhil Praveen
                      from Thiruvananthapuram, Kerala
                      Feb 13, 2019
                      Resolved
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                      Resolved

                      Address: Thiruvananthapuram, Kerala, 695003

                      I have paid my hdfc credit card bill on february 4th...its been 10 days and its still not credited in my account!! The payment details are as follows:

                      Dear Customer,
                      As requested by you, please note that the following payment has been processed through BillDesk:
                      Company Name: HDFC Credit Card
                      Card No: xxxx xxxx xxxx 5367
                      Payment Amount (Rs Ps): 42275.00
                      Payment Date: 4th February 2019
                      Payment through: State Bank of India
                      Transaction Identification Number: PSBI[protected]
                      Please quote your Transaction Identification Number for any queries relating to this request.
                      Mar 23, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 15, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are in receipt of the payment of Rs.42, 275.00 on 05/02/2019 and this credit reflects in your Feb'19 statement.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        S
                        Sanjay Mati
                        from Hyderabad, Telangana
                        Feb 13, 2019
                        Resolved
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                        Resolved

                        payment issue

                        Address: Hyderabad, Telangana, 500034

                        I paid my credit loan amount 9 day ago till now it's not update in my account. I try to contact to customer care. I can't talk to customer. I was visit in bank. They said wait for few day otherwise contact to credit card customer. As soon as possible
                        Please call me....
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                        M
                        Mahesh Gautam
                        from Bengaluru, Karnataka
                        Feb 13, 2019
                        Resolved
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                        Resolved

                        Address: 560100

                        I am having my bank account in hdfc and since the minimum balance was 10000 so after keeping it for 4 years I decided to close it. The real drama started here :

                        I visited branch they said it's home brach is some different place so we cannot close it. After discussing it with the manager they agreed but the lady said you need to close the credit card. When I said to process the request she said it cannot be done as the credit card needs to be delinked. Afterwards they asked me to withdraw the amount before closure. Doing this 15 days passed and the month changed and they "Deducted 900 for non maintenance of minimum balance". Is it really fare to deduct such a huge amount for non maintenance just for a single month when I was keeping 10000 plus balance for more than 4 year.

                        Do you people just realise how much injustice you are doing to customer by doing this. Moreover as per RBI mandate you cannot make account in negetive for non maintenance of the minimum balance.

                        I will reach out to consumer forum if required to highlight this loophole of such a reputed bank.
                        Mar 25, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 16, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We understand our official, Kinnar Kapadia has contacted you and addressed your concerns. You may write back on the email in case any further assistance.

                        -Anay
                        HDFC Bank Customer Assistance
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                          V
                          vkv0508
                          Feb 13, 2019
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 411014

                          Hi,

                          I vinod vishwakarma, customer id 48831979. I applied for nps tier l account online and selected hdfc as bank, my pran has been generated but i received a message that my pran has been frozen due to kyc pending from bank side. I went to 3 hdfc bank branched for approval of my kyc request but they are not aware how to do that.

                          I still struggling to sort it out.

                          Please either approve or reject my kyc request.

                          Regards
                          Vinod vishwakarma
                          Mar 20, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 15, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your PRAN number, Complete address and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                          -Nadia
                          HDFC Bank Customer Assistance
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                            J
                            JPRathod
                            from Ahmedabad, Gujarat
                            Feb 13, 2019
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                            Address: Anand, Gujarat, 388110

                            I have applied n sanctioned for home loan on may 2018 and till i have not received agreement copy. I have contacted and also messaged regarding subject so many times to hdfc executive but everytime he gives different reason. My home loan account no is[protected] named jaydipsinh p rathod from hdfc anand branch gujarat. I want it quickly. Its right to consumer to demand agreement copy for which he applied.
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                              Tushar Chandani
                              from Bengaluru, Karnataka
                              Feb 13, 2019
                              Resolved
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                              Resolved

                              Address: Kanpur, Uttar Pradesh, 208002

                              I have cancelled a order on tinder, i immediately got a msg from hdfc that

                              Ur transaction on hdfc bank debit/atm card ending 5446 for rs. 2000.00 has been credited/reversed by google*tinder on[protected]:12:18:37

                              I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that google*tinder has done it's part. When will it get reflected in my account?
                              Mar 20, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 13, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                M
                                Mdarif19861
                                from Muri, West Bengal
                                Feb 13, 2019
                                Resolved
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                                Resolved

                                Sir,
                                I have my salary account with hdfc bank since 3 years. I was working as a doctor at ahmedabad but now i have shifted to ranchi. I visited ashok nagar hdfc branch in ranchi to transfer my account. My name in account has my fathers name added to it which is done so in gujarat. At ranchi branch they say that there is a mismatch in your name as in your adhaar card and account.

                                They say we can close your account but cant transfer it at any cost. So please help me out.

                                Regards
                                Dr md. Arif
                                Account no. [protected]
                                Jodhpur cross road, ahmedabad
                                Mar 23, 2019
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 16, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We understand our Branch Manager Mr. Manitesh Kumar from Ashok Nagar(2519) has contacted you and addressed your issues relating to account transfer. Trust you will be visiting Branch for further assistance, For any further assistance and for all your Banking needs, you may please contact your relationship Manager Mr. Manitesh Kumar on [protected].

                                -Zubin
                                HDFC Bank Customer Assistance.
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                                  J
                                  jcsanthosh
                                  from Bengaluru, Karnataka
                                  Feb 13, 2019
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                                  Address: 560100

                                  Dear hdfc bank,

                                  I am not sure raising the complaint here will have an impact. It is very irritating to receive daily 10-15 calls disturbing us through out the day. How many numbers i keep blocking, i keep getting calls from new numbers. It is very irritating and very annoying getting disturbed through out the day. I dont understand, why the hell you keep disturbing the people.

                                  Thanks,
                                  J c santhosh
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Shailaj.paliwal
                                    from Bhopal, Madhya Pradesh
                                    Feb 13, 2019
                                    Resolved
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                                    Resolved

                                    Address: Bhopal, Madhya Pradesh, 462001

                                    Hdfc credit card department i felt very offended with an executive called me today near by 1.00am dated 13 feb 19 and she was talking about the limit increase in my card but i refused it and she replied in a annoyed manner, this is a way you treet ur client.. Such language should not be a part any organisation. I need a clarification on the same. My registered mobile no is [protected]. I don't remember her name.
                                    Mar 17, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 13, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your Card No., the caller details and registered contact details along with the complete concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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